BT (British Telecom)

BT (British Telecom) Outage Report in Somersham, Cambridgeshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Somersham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Somersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Somersham, Cambridgeshire, England 02/23/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Somersham, Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Huntingdon, Ely and Saint Neots.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Total Blackout
United KingdomCambridge Phone
United KingdomHuntingdon E-mail
United KingdomCambridge Phone
United KingdomEly Internet
United KingdomSaint Neots Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Somersham, England

Latest outage, problems and issue reports in Somersham and nearby locations:

  • fenstnposh Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • fryman7 Fryman7 (@fryman7) reported from Warboys, England

    Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • jgordon85 James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • jameswright2004 James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • NellyChristmas Nelly (@NellyChristmas) reported from Great Paxton, England

    @btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • GillJoynes Gill Joynes (@GillJoynes) reported from Little Paxton, England

    @bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.

  • realfootiedad Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lreid1791 LR71 (@lreid1791) reported

    @bt_uk It’s just not good enough, 22 days and not one single update other then “we’ll update you” without a doubt this is the poorest service I have ever had from BT in 30 years

  • TraceyGemmell17 Tracey Gemmell (@TraceyGemmell17) reported

    After almost twenty hours on the phone over the last week with @bt_uk, and over a week without internet, only one of two things will happen: BT will close our complaint or BT will send us another minihub, to be switched off when they decide. We have three already.

  • G_0_O_S_E Chris Holden (@G_0_O_S_E) reported

    @bt_uk I have never come across such poor customer service in my LIFE! Your online help is shockingly bad! No broadband 4 2 days...one told me a pack of lies...the other sending a router?! And now its a area fault, although every1 else on the street is fine?!#poorcustomerservice

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk still not fixed my phone line after 6 months #worstservice terrible customer service .

  • Spor2020 Spor2020 (@Spor2020) reported

    Why doesn’t the @btsport app on #NOWtv have ALL the #EuropaLeague matches to choose from??? Any ideas @btsportfootball ?? The ‘all 8pm kickoff’ menu option only has 3 matches! 😱 Waste of money! Never again! #BTsport

  • Benh19911 Benh1991 (@Benh19911) reported

    @btsport I have changed my own bt log yet still code LP103 too many live streams. This is a joke. I’ve changed my password!!! Nobody else has access or this password why is this not working.

  • m0lmk Matt (@m0lmk) reported

    @bt_uk 50 minutes on the phone trying to fix an issue with your own internal systems and now cut off. I suggest you call me back if you want my business as I'm tired of this crap.

  • lreid1791 LR71 (@lreid1791) reported

    @bt_uk Thanks, the team are being told nothing by openreach other than “we’ll update you on another date” it’s just getting kicked down the park and nobody is doing anything about it! I know tomorrow’s update will be exactly the same, BT civils damaged it and I’m just left waiting

  • DOTR_YT DOTR (@DOTR_YT) reported

    @bt_uk you’re terrible

  • MikeyDF27 Mike DF (@MikeyDF27) reported

    @bt_uk My landline isn't working. Can you help, thanks.