BT (British Telecom) Outage Report in Somersham, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Somersham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Somersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Somersham, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Huntingdon, Saint Neots, Cambourne and Needingworth.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
||
| Saint Neots |
Wi-fi | |
| Huntingdon |
Internet | |
| Cambourne |
Wi-fi | |
| Cambourne |
Internet | |
| Huntingdon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Somersham, England
Latest outage, problems and issue reports in Somersham and nearby locations:
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Gill Joynes
(@GillJoynes) reported
from
Little Paxton, England
@bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Nelly
(@NellyChristmas) reported
from
Great Paxton, England
@btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Fryman7
(@fryman7) reported
from
Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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GfB 📚
(@Gavin_F_Brewis) reported
@bt_uk Investigate what further? I already have an engineer coming on Wednesday for my issue. I was just making public my issue and my findings for others to know how poorly the service and the treatment of staff is. Though, as an employee I'm sure you're no doubt aware. Join a union ✊
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The Naked Scientists
(@NakedScientists) reported
@bt_uk And by the way, it's not a BroadBand problem, it's that your network has an ISDN fault, which you're contracted to fix in under 48h. This is now day 5. It's also the 3rd time this has happened in under 12months. @OpenreachHelp is appalling...
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GfB 📚
(@Gavin_F_Brewis) reported
@bt_uk So, will you openly oppose this policy that is being enforced by what I assume must be an outsource company? Or, is this BT policy? Answer me this then you may have the details as I don't wish to get the agent in trouble.
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Sarah Axon
(@SarahAxon6) reported
It's not the flaky connection or the courteous but ultimately unhelpful phone answerers that are the killer. It's the hope that gets me. The hope that this time THIS TIME they will actually fix the effin broadband @BTCare @bt_uk
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taylor hills
(@taylorh57226577) reported
@jordan98655429 @bt_uk Not the only one then, I’m trying to scroll through PH and it’s just not working and same when I’m trying to play cod aha
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me, myself & I
(@Skinnybee1Hall) reported
@bt_uk my internet crashed yesterday afternoon & hasn’t returned. BT told me it should by back by 10 pm last night (26/04) but still down. What’s going on?
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sally roberts
(@sallyroberts70) reported
@bt_uk still having broadband problems and regular drop outs, please sort this rubbish out! #whatamipayingfor
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Amy Lee Wiliams
(@amyyleewilliams) reported
Never known an internet provider as bad as @bt_uk employees that lie, accounts that “delete themselves” lazy managers who can’t be arsed to call you back even though promised multiple times. What a disgrace of a company 👀👀
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Jason
(@tachunter) reported
@bt_uk Why do you make it so difficult to cancel BT Sport online? I don't want it anymore but it won't give me an option to cancel it?
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Timmy Soft
(@timmysoft) reported
Hey @bt_uk I’ve had terrible internet, terrible customer service and now I actually have no broadband. I’ve reported you to the ombudsman for repeated failures, deception and repeatedly closing my unresolved case. I’m looking forward to my big refund and compensation