Is BT (British Telecom) having an outage in Wellingborough, Northamptonshire, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 No problems detected at BT (British Telecom)

BT (British Telecom) in Wellingborough, Northamptonshire, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Wellingborough, Northamptonshire, England

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (49.92%)
  • Phone (26.57%)
  • Wi-fi (9.98%)
  • E-mail (7.28%)
  • TV (3.21%)
  • Total Blackout (3.05%)

BT (British Telecom) Outage Map Near Wellingborough, Northamptonshire, England

The most recent outage reports and issues originated from Kettering, Bedford, Northampton and Moulton.

BT (British Telecom) in Wellingborough, Northamptonshire, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Wellingborough, Northamptonshire, England

Latest outage, problems and issue reports in Wellingborough, Northamptonshire, England and nearby locations:
  • AlexAgius_UK
    Alex Agius (@AlexAgius_UK) reported from Bedford, England

    I really wish British broadcaster @btsport was showing the @UCF_Football game. Instead I have to watch the stupid SEC championship game.

  • BarfordIvor
    ivor barford (@BarfordIvor) reported from Moulton, England

    @scottnicholls78 @btsport All down to your shirts Scott

  • Lord_Baldry
    Lord Baldry (@Lord_Baldry) reported from Ringstead, England

    @BTCare Yes by 3 days, I had never been told how to get it! I sent a complaint email a week ago and no reply, as I new customer I’m not too happy 😣

  • Lord_Baldry
    Lord Baldry (@Lord_Baldry) reported from Ringstead, England

    @BTCare I signed up as I new customer, waited for my £75 voucher, when I went to complain it gave me a link (which I had never been told of) to find my voucher 3 days out of date 😣😣😣

  • Lord_Baldry
    Lord Baldry (@Lord_Baldry) reported from Ringstead, England

    @BTCare I sent a help email through your online system a week ago, it replied to say I would get a response within 24 hrs, still nothing 😣😣😣

  • vickiearl_earl
    Victoria Earl (@vickiearl_earl) reported from Grange Park, England

    @BTCare 24 hours later and no one has called. No one is doing anything. My husband is beyond upset by this unacceptable service. We just want to return something we are unable to use and so far this morning three departments and been cut off! You are a telecommunications company

  • vickiearl_earl
    Victoria Earl (@vickiearl_earl) reported from Grange Park, England

    @BTCare Kevin, this is a new mobile home order and new faster broadband. We have now cancelled the mobile and will do the same with the broadband ASAP. No one would take ownership and no one could help! Now we have no idea where to send the mobile back to! Very disappointed! Loyalty= 0

  • rockingrodders
    Rodney Marks (@rockingrodders) reported from Kettering, England

    @BTCare No I was just making a point that there are often limiting factors wherevyoubrouter can be sited. IE where your master socket is. My signal is poor in some parts of the house, 1 is 20’ from router on same level clear route. It’s a lottery.

  • LouiseBrockbank
    Louise Brockbank (@LouiseBrockbank) reported from Northampton, England

    @BTCare what’s the best way to contact you around poor connection in my house on the Wi-fi? Sometimes it’s unusable.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare For clarity: loaning me a refurbished home hub (charge me if I don't return it, by all means) to allow you to take the logs you want would have resolved this straight away. I'm only saying that to - hopefully - help you improve your service in the future.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Me too, but it is what it is. The quality of the technical service has always been great, and I certainly would have stayed if it had not been for this recent VDSL issue which support won't look at. If your processes change then maybe I'll be back in the future.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare loyalty team just got a reality check. I'm sorry for the lady, but if your technical support refuse to support customers, and you ask me why I'm leaving, then you're going to get my honest response.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare However, I feel we have come to an impasse. BT will not look into the issue because I am not using a home hub, yet I am not willing to sign an additional contract simply for you to collect logs. Thank you for your time.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare No network issues have been identified simply because you "cannot test" without the home hub. That's not what that point says at all; it says you are not responsible for the equipment. I can provide logs proving the line issue and you can see the degredation of the line profile.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare FYI: I am not asking for support on my router. My router has been working fine for years. I am asking for support on your service.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Can you point me to the specific section? I can see a definition of equipment, and some clauses that refer to you not supporting customer-provided equipment, but none that mandate the use of said equipment for the service to be supported. Thanks Dee.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare @Plusnet Asking me to re-contract simply to diagnose an issue which appears - at this juncture - to be within your network is not an especially customer-first attitude. I know the VDSL dropping could be a number of things, but it is highly likely those things originate outside of my kit.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare @Plusnet Yes, it was broken so I threw it away. I appreciate trying to get logs, but the VDSL is being dropped many times a day. This will be logged at your side too.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Yes, they suggested that I phone your sales line and subscribe to a new contract where - and I quote - I "may even get one free, depending on my new contract". This is a support issue, not a sales opportunity.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare If you guys require a home hub to diagnose issues then I am not sure where we go. I am not extending my (already expensive) BT contract simply for you to be able to diagnose the service I already pay for.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare I already have a chat going. So far as I can see your entire support structure revolves around having a home hub. Mine broke years ago.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    Is there anyone @BTCare who can help diagnose a VDSL issue if I'm not running a home hub? Absolutely painful. Home hub not mandated for service, and I don't have one!

  • AngieBartoli
    Dr Angie Bartoli (@AngieBartoli) reported from Northampton, England

    @BTCare On the phone constantly running tests constantly- it’s an engineer we need not a link we can’t access without internet - shocking service

  • AngieBartoli
    Dr Angie Bartoli (@AngieBartoli) reported from Northampton, England

    @BTCare It is simple - we pay for a service you deliver. It’s been going on since Tuesday. I think we’ve been patient so far

  • AngieBartoli
    Dr Angie Bartoli (@AngieBartoli) reported from Northampton, England

    @BTCare It’s rubbish same circular conversation still no internet. We need engineer out today- always been a customer but this is making me look elsewhere

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • IsaacLFC_
    Isaac Hannigan (@IsaacLFC_) reported

    @Signal5puzzles7 @SkySportsPL @BBCMOTD @evilbluebird @btsport @SkySportsNews @itvfootball @talkSPORT @Batterseaboyvic @neilashton_ Never seen a more wrong statement.

  • andymblackmore
    Andy Blackmore (@andymblackmore) reported

    @BTCare so much for the TV ad saying about broadband signal trying to get one is a nightmare

  • Signal5puzzles7
    Smokesignals (@Signal5puzzles7) reported

    @SkySportsPL @BBCMOTD @evilbluebird @btsport @SkySportsNews @itvfootball @talkSPORT @Batterseaboyvic @jasoncundy05 Surely Dominic Solanke should never have joined Liverpool FC. He needs to move to Fulham to save his career

  • NimoOoL
    Nimoool (@NimoOoL) reported from Hounslow, England

    @btsport so useless this season, and for that reason I may cancel my @virginmedia TV 😕

  • aborisdrone
    Mr Potato Head™ (@aborisdrone) reported

    @TheO2 @EE @BTCare what is your 4G coverage like in Luton I’m with @VodafoneUK and can’t get any coverage in the area, and it looks likely that it won’t improve in the future. Looking at best offer for when I change service providers

  • ChrisHoy3
    Chris Hoy (@ChrisHoy3) reported

    I hate @bt_uk broadband!!! @BTCare @btsport worst customer service ever

  • mrjdtq1981
    Johnny dawson (@mrjdtq1981) reported

    @DeanAyass @BBCSPOTY @SkySports @btsport Your a bad man lol 👏👏👏👏

  • madebygoogle
    Made by Google (@madebygoogle) reported

    @Simurnie Got it. We wanted to check if it's something we can help you with. Hopefully, @btsport hops in. If anything comes up, we're here for you.

  • saleswizard9
    Uday Mistry (@saleswizard9) reported

    @BTCare now BT technical arguing with me on phone , what is the problem . Have been told twice by my partner to add me on as authorised individual to speak to me , still hasn’t been done

  • saleswizard9
    Uday Mistry (@saleswizard9) reported

    @BTCare having terrible service from BT technical team , they can’t sort my connectivity what is going . Also call was dropped and one called me back what is going on