BT (British Telecom) Outage in Wellingborough, Northamptonshire, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Wellingborough, England

BT (British Telecom) Outage Chart in Wellingborough, Northamptonshire, England

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet 61.49% Internet
  • Phone 15.95% Phone
  • Wi-fi 10.13% Wi-fi
  • E-mail 6.43% E-mail
  • Total Blackout 3.89% Total Blackout
  • TV 2.11% TV

BT (British Telecom) Outage Map Near Wellingborough, Northamptonshire, England

The most recent outage reports and issues originated from Kettering, Roade, Wellingborough, Northampton, Northamptonshire, Bedford, Thrapston, Rushden and Olney.

Kettering Internet
Kettering Internet
Kettering Internet
Kettering Wi-fi
Kettering Total Blackout
Kettering Total Blackout

BT (British Telecom) in Wellingborough, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Wellingborough, England

Latest outage, problems and issue reports in Wellingborough and nearby locations:
  • MartineMannion Martine Mannion M.Sc. (@MartineMannion) reported from Wellingborough, England

    Thanks @MicrosoftTeams this will be a very useful upgrade to have once @bt_uk fix the issue on our broadband network. Day 3 of no service.😒

  • Saintsman99 Saintsman99 👼 (@Saintsman99) reported from Northamptonshire, England

    @btsport Cannot believe that during these times, when Sky Sports, gyms, even mortgage companies are allowing easy online suspension of payments, that you are being as difficult as possible to pause subscription. I now have no option but to cancel DD & I will not be coming back!🤬

  • brezsean Sean Breslin (@brezsean) reported from Northamptonshire, England

    This is the logic of a man actually employed to discuss football. At some point rather than producing clickbait think of how you can help your @SkySports or for that matter @btsport subscribers who in 2 months time might not be able to afford your product.

  • MusicInBedford Music In Bedford (@MusicInBedford) reported from Bedford, England

    @sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff @bt_uk @EE Never Said I Don't Use @GiffGaff.Com :/ Nor Is: #GiffGaff.Com An Embarrassment :/ & People Can Be On More Than One Network & Phone Too :/

  • MusicInBedford Music In Bedford (@MusicInBedford) reported from Bedford, England

    @sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff Nothing Wrong With The Mobile Network @GiffGaff.Com :/ Plus I'm Also On @BT_Uk Whom Run/Own @EE :) Again I'm Not An Embarrassment :/

  • Scott1984FP Scott1984FP (@Scott1984FP) reported from Bedford, England

    Hi @BT_Uk @BTCare Since Cancelling My @HulloMail , For Both Phone Numbers, It Hasn't Diverted Back To: #BTMobile / #EE @EE Answering Voice Mail Numbers Or Settings, Once Cancelled/End Of Dial It Say Number Not In Use, Despite I Get All Text Messages & Phone Calls, HELP PLS

  • dplosky Dion (@dplosky) reported from Irthlingborough, England

    @btsportfootball @btsport Crouch to sign in last few minutes! @petercrouch #coys

  • 9amgirl Sara Palmer 🎧🎤📻 (@9amgirl) reported from Northamptonshire, England

    Anyone else’s @bt_uk TV signal rubbish. Just started watching #Lionesses #ENGNOR

  • MappersGKAcad Brian Mapley (@MappersGKAcad) reported from Wellingborough, England

    @SamAllanUK @bt_uk I think there’s been a complaint up there 👆

  • squashriderun Ray Chessum (@squashriderun) reported from Northamptonshire, England

    @squash_pod @daveguinane @btsport I thought Eurosport were going to broadcast the “big” events on their free to air channels when they started to show live feeds but It never happened.

  • leroyofrushden Leroy Anderson (@leroyofrushden) reported from Rushden, England

    Anyone got a pair of binoculars I can borrow to watch the game on the TV in my living room......wtf @btsport #zoomin #CHEARS #EuropaLeague2019 #UEFAEuropaLeagueFinal #arsenal #chelsea

  • Muncey21 Muncey (@Muncey21) reported from Finedon, England

    @btsport says my account needs to activate then does **** all to activate. I’m up at 1:30am to watch ufc - sort this shit out otherwise I want a free year. I watch this once a month and twice this year it’s ****** up. Horseshit service. Your phone support is off too.

  • Karl___3 Karl Booth ® (@Karl___3) reported from Rushden, England

    @chris_sutton73 this went well 🐸🐸🐸. @btsport this is why you will never be as big as @SkySports as you employe second rate pundits that do not do their research. #Embarrasing. Oh and yeah I made the 500 mile trip and loved it 🤯🤭🐸

  • AlexAgius_UK Alex Agius (@AlexAgius_UK) reported from Bedford, England

    I really wish British broadcaster @btsport was showing the @UCF_Football game. Instead I have to watch the stupid SEC championship game.

  • BarfordIvor ivor barford (@BarfordIvor) reported from Moulton, England

    @scottnicholls78 @btsport All down to your shirts Scott

  • Lord_Baldry Lord Baldry (@Lord_Baldry) reported from Ringstead, England

    @BTCare Yes by 3 days, I had never been told how to get it! I sent a complaint email a week ago and no reply, as I new customer I’m not too happy 😣

  • Lord_Baldry Lord Baldry (@Lord_Baldry) reported from Ringstead, England

    @BTCare I signed up as I new customer, waited for my £75 voucher, when I went to complain it gave me a link (which I had never been told of) to find my voucher 3 days out of date 😣😣😣

  • Lord_Baldry Lord Baldry (@Lord_Baldry) reported from Ringstead, England

    @BTCare I sent a help email through your online system a week ago, it replied to say I would get a response within 24 hrs, still nothing 😣😣😣

  • vickiearl_earl Victoria Earl (@vickiearl_earl) reported from Grange Park, England

    @BTCare 24 hours later and no one has called. No one is doing anything. My husband is beyond upset by this unacceptable service. We just want to return something we are unable to use and so far this morning three departments and been cut off! You are a telecommunications company

  • vickiearl_earl Victoria Earl (@vickiearl_earl) reported from Grange Park, England

    @BTCare Kevin, this is a new mobile home order and new faster broadband. We have now cancelled the mobile and will do the same with the broadband ASAP. No one would take ownership and no one could help! Now we have no idea where to send the mobile back to! Very disappointed! Loyalty= 0

  • rockingrodders Rodney Marks (@rockingrodders) reported from Kettering, England

    @BTCare No I was just making a point that there are often limiting factors wherevyoubrouter can be sited. IE where your master socket is. My signal is poor in some parts of the house, 1 is 20’ from router on same level clear route. It’s a lottery.

  • LouiseBrockbank Louise Brockbank (@LouiseBrockbank) reported from Northampton, England

    @BTCare what’s the best way to contact you around poor connection in my house on the Wi-fi? Sometimes it’s unusable.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare For clarity: loaning me a refurbished home hub (charge me if I don't return it, by all means) to allow you to take the logs you want would have resolved this straight away. I'm only saying that to - hopefully - help you improve your service in the future.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Me too, but it is what it is. The quality of the technical service has always been great, and I certainly would have stayed if it had not been for this recent VDSL issue which support won't look at. If your processes change then maybe I'll be back in the future.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare loyalty team just got a reality check. I'm sorry for the lady, but if your technical support refuse to support customers, and you ask me why I'm leaving, then you're going to get my honest response.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare However, I feel we have come to an impasse. BT will not look into the issue because I am not using a home hub, yet I am not willing to sign an additional contract simply for you to collect logs. Thank you for your time.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare No network issues have been identified simply because you "cannot test" without the home hub. That's not what that point says at all; it says you are not responsible for the equipment. I can provide logs proving the line issue and you can see the degredation of the line profile.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare FYI: I am not asking for support on my router. My router has been working fine for years. I am asking for support on your service.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Can you point me to the specific section? I can see a definition of equipment, and some clauses that refer to you not supporting customer-provided equipment, but none that mandate the use of said equipment for the service to be supported. Thanks Dee.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare @Plusnet Asking me to re-contract simply to diagnose an issue which appears - at this juncture - to be within your network is not an especially customer-first attitude. I know the VDSL dropping could be a number of things, but it is highly likely those things originate outside of my kit.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare @Plusnet Yes, it was broken so I threw it away. I appreciate trying to get logs, but the VDSL is being dropped many times a day. This will be logged at your side too.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Yes, they suggested that I phone your sales line and subscribe to a new contract where - and I quote - I "may even get one free, depending on my new contract". This is a support issue, not a sales opportunity.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare If you guys require a home hub to diagnose issues then I am not sure where we go. I am not extending my (already expensive) BT contract simply for you to be able to diagnose the service I already pay for.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare I already have a chat going. So far as I can see your entire support structure revolves around having a home hub. Mine broke years ago.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    Is there anyone @BTCare who can help diagnose a VDSL issue if I'm not running a home hub? Absolutely painful. Home hub not mandated for service, and I don't have one!

  • AngieBartoli Dr Angie Bartoli (@AngieBartoli) reported from Northampton, England

    @BTCare On the phone constantly running tests constantly- it’s an engineer we need not a link we can’t access without internet - shocking service

  • AngieBartoli Dr Angie Bartoli (@AngieBartoli) reported from Northampton, England

    @BTCare It is simple - we pay for a service you deliver. It’s been going on since Tuesday. I think we’ve been patient so far

  • AngieBartoli Dr Angie Bartoli (@AngieBartoli) reported from Northampton, England

    @BTCare It’s rubbish same circular conversation still no internet. We need engineer out today- always been a customer but this is making me look elsewhere

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • spendango1 spen (@spendango1) reported

    @bt_uk BT support online is a nightmare, the web site just takes in circles

  • damo76nffc Damo (@damo76nffc) reported

    @bt_uk I wish to change my package from VIP to Big Entertainment (the £20 a month one). All month it’s been saying I can’t do this until 30/03, but now it is 30/03 there is no option to do this! It just states “You’re already on our Top Package” then shows my bolt-ons! Help!!

  • joanne1894 Joanne (@joanne1894) reported

    @MauriceKilbride @johncrossmirror @btsport @SkyHelpTeam No problem

  • Burbzyy Matt Burbridge (@Burbzyy) reported

    @bt_uk your the only one that can save me... help

  • H_Bisset7 Heidi Bisset (@H_Bisset7) reported

    @MarcAllera @btsport I would like to cancel it as didn't want it and have never used it, but it came with the deal offered ..and need to change my Direct Debit date. Unable to do these things online 🙄 can you advise on an email address to contact as I am unable to call during the day.. thank -you

  • dave_parmenter Dave Parmenter (@dave_parmenter) reported

    Trying to cancel btsport subscription with @plusnet. Easier to get blood out of a stone. Come on, where's your customer service Plusnet @Ofcom #CustomerService #areyouBTindisguise

  • JohnWoodbridge6 John Woodbridge (@JohnWoodbridge6) reported

    @Jay96246652 @MarcAllera @bt_uk @CWUnews @NHSuk @TheSun @guardian @BorisJohnson @NicolaSturgeon @Telegraph @UKGovScotland @BBCNews Yeah, and with gifts, there is no reason why they can't just put an enquiry form on the website. They want the customer to speak to you so you can sell them stuff.

  • MrPaulOwens Paul Owens (@MrPaulOwens) reported

    @bt_uk You could give me an email address or adddress if where to send the complaint

  • djnickosborne Nick Osborne 📻 (@djnickosborne) reported

    So I cancel my @bt_uk subscription (switchover 14th April) and all of a sudden my Sky box won't find or connect to my BT router. Still connected to every other device though 🤔

  • ellsbells1488 Ellen Robertson (@ellsbells1488) reported

    @bt_uk promised me an update on an issue with a vulnerable customers telephone within 24 hours, 30 hours later I haven’t heard a thing. decided to call for an update, only to sit on hold for 29 mins before being automatically disconnected because you close at 9pm. Brilliant