BT (British Telecom) Outage in Kettering, Northamptonshire, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Kettering, England

BT (British Telecom) Outage Chart in Kettering, Northamptonshire, England

June 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(61.15%)
Phone
(16.39%)
E-mail
(8.19%)
Wi-fi
(7.74%)
Total Blackout
(4.70%)
TV
(1.82%)

BT (British Telecom) Outage Map Near Kettering, Northamptonshire, England

The most recent outage reports and issues originated from Kettering, Corby, Rushden, Stanwick and Finedon.

Kettering Internet
Corby Phone
Rushden Wi-fi
Rushden Phone
Corby Internet
Rushden E-mail

BT (British Telecom) in Kettering, England Comments

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BT (British Telecom) Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:
  • leroyofrushden Leroy Anderson (@leroyofrushden) reported from Rushden, England

    Anyone got a pair of binoculars I can borrow to watch the game on the TV in my living room......wtf @btsport #zoomin #CHEARS #EuropaLeague2019 #UEFAEuropaLeagueFinal #arsenal #chelsea

  • Muncey21 Muncey (@Muncey21) reported from Finedon, England

    @btsport says my account needs to activate then does **** all to activate. I’m up at 1:30am to watch ufc - sort this shit out otherwise I want a free year. I watch this once a month and twice this year it’s ****** up. Horseshit service. Your phone support is off too.

  • Karl___3 Karl Booth ® (@Karl___3) reported from Rushden, England

    @chris_sutton73 this went well 🐸🐸🐸. @btsport this is why you will never be as big as @SkySports as you employe second rate pundits that do not do their research. #Embarrasing. Oh and yeah I made the 500 mile trip and loved it 🤯🤭🐸

  • BarfordIvor ivor barford (@BarfordIvor) reported from Moulton, England

    @scottnicholls78 @btsport All down to your shirts Scott

  • Lord_Baldry Lord Baldry (@Lord_Baldry) reported from Ringstead, England

    @BTCare Yes by 3 days, I had never been told how to get it! I sent a complaint email a week ago and no reply, as I new customer I’m not too happy 😣

  • Lord_Baldry Lord Baldry (@Lord_Baldry) reported from Ringstead, England

    @BTCare I signed up as I new customer, waited for my £75 voucher, when I went to complain it gave me a link (which I had never been told of) to find my voucher 3 days out of date 😣😣😣

  • Lord_Baldry Lord Baldry (@Lord_Baldry) reported from Ringstead, England

    @BTCare I sent a help email through your online system a week ago, it replied to say I would get a response within 24 hrs, still nothing 😣😣😣

  • rockingrodders Rodney Marks (@rockingrodders) reported from Kettering, England

    @BTCare No I was just making a point that there are often limiting factors wherevyoubrouter can be sited. IE where your master socket is. My signal is poor in some parts of the house, 1 is 20’ from router on same level clear route. It’s a lottery.

  • LouiseBrockbank Louise Brockbank (@LouiseBrockbank) reported from Northampton, England

    @BTCare what’s the best way to contact you around poor connection in my house on the Wi-fi? Sometimes it’s unusable.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare For clarity: loaning me a refurbished home hub (charge me if I don't return it, by all means) to allow you to take the logs you want would have resolved this straight away. I'm only saying that to - hopefully - help you improve your service in the future.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Me too, but it is what it is. The quality of the technical service has always been great, and I certainly would have stayed if it had not been for this recent VDSL issue which support won't look at. If your processes change then maybe I'll be back in the future.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare loyalty team just got a reality check. I'm sorry for the lady, but if your technical support refuse to support customers, and you ask me why I'm leaving, then you're going to get my honest response.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare However, I feel we have come to an impasse. BT will not look into the issue because I am not using a home hub, yet I am not willing to sign an additional contract simply for you to collect logs. Thank you for your time.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare No network issues have been identified simply because you "cannot test" without the home hub. That's not what that point says at all; it says you are not responsible for the equipment. I can provide logs proving the line issue and you can see the degredation of the line profile.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare FYI: I am not asking for support on my router. My router has been working fine for years. I am asking for support on your service.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Can you point me to the specific section? I can see a definition of equipment, and some clauses that refer to you not supporting customer-provided equipment, but none that mandate the use of said equipment for the service to be supported. Thanks Dee.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare @Plusnet Asking me to re-contract simply to diagnose an issue which appears - at this juncture - to be within your network is not an especially customer-first attitude. I know the VDSL dropping could be a number of things, but it is highly likely those things originate outside of my kit.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare @Plusnet Yes, it was broken so I threw it away. I appreciate trying to get logs, but the VDSL is being dropped many times a day. This will be logged at your side too.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Yes, they suggested that I phone your sales line and subscribe to a new contract where - and I quote - I "may even get one free, depending on my new contract". This is a support issue, not a sales opportunity.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare If you guys require a home hub to diagnose issues then I am not sure where we go. I am not extending my (already expensive) BT contract simply for you to be able to diagnose the service I already pay for.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare I already have a chat going. So far as I can see your entire support structure revolves around having a home hub. Mine broke years ago.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    Is there anyone @BTCare who can help diagnose a VDSL issue if I'm not running a home hub? Absolutely painful. Home hub not mandated for service, and I don't have one!

  • AngieBartoli Dr Angie Bartoli (@AngieBartoli) reported from Northampton, England

    @BTCare On the phone constantly running tests constantly- it’s an engineer we need not a link we can’t access without internet - shocking service

  • AngieBartoli Dr Angie Bartoli (@AngieBartoli) reported from Northampton, England

    @BTCare It is simple - we pay for a service you deliver. It’s been going on since Tuesday. I think we’ve been patient so far

  • AngieBartoli Dr Angie Bartoli (@AngieBartoli) reported from Northampton, England

    @BTCare It’s rubbish same circular conversation still no internet. We need engineer out today- always been a customer but this is making me look elsewhere

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • FivebyFive89 Kerry Morris (@FivebyFive89) reported

    @bt_uk It's working but it's really crackly, like a radio with bad signal. When playing my Xbox I get kicked offline every time the phone rings as well. This specific problem hasn't happened before, but we have had weeks in the past where the wifi keeps dropping.

  • C0DE_D_ CODE_D (@C0DE_D_) reported

    @bt_uk Blue for 5 mins then goes to orange...it was fine during the night, but due to this I can't stream and it's horrible...and yes I am extremely angry

  • AhmadYadgari9 A K (@AhmadYadgari9) reported

    @virginmedia Sorry Virgin Media. It's not you who I am angry with it's @bt_uk @btsport who I am angry with. I meant to him to cancel BT Sport and sign up for Sky Sports.

  • HackneyPoorBoy Sam Acheampong (@HackneyPoorBoy) reported

    @bt_uk That I have been paying over the odds for months for my service and am not able to renew my contract at a rate you are offering to others.

  • steviet1988 steven thomas (@steviet1988) reported

    @bt_uk I’m in touch with the resolution team but need you to realise how bad it is. It’s sky sports and bt sports, the power line are not fit for purpose for these channels and I think that should be made clear before buying them!

  • RussToms Russ toms (@RussToms) reported

    @bt_uk I’m not on Sky, I’m a bt customer. I’m not able to access Bt player either.

  • _jcd89 James Dumper (@_jcd89) reported

    @bt_uk I'm a bit confused at what it's telling me. A search of that order number on my emails doesn't show me anything. I want to cancel my services when the contract finishes.

  • cat38584547 cat (@cat38584547) reported

    @bt_uk Repeatedly, and I called again yesterday. Again, fobbed off, again told someone will call or has called when they haven't. Appalling customer service

  • JackLeach_90 Jack Leach (@JackLeach_90) reported

    @TomWatts_09 @btsport ******* Furys prediction was nearly spot on 😂

  • diddywatts Chris Watts (@diddywatts) reported

    @barnsfunbus @btsport @sky Your not wrong had nothing but grief and they continued to take my money long after account was cancelled, @sky will soon be offering btsport as part of they’re package so you won’t have to deal with that awful company at all