1. Home
  2. Companies
  3. BT (British Telecom)
  4. Kettering, England
BT (British Telecom)

BT (British Telecom) Outage Report in Kettering, Northamptonshire, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Kettering come from postal codes NN16 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Kettering, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kettering, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Kettering, England

The most recent BT (British Telecom) outage reports came from the following cities: Northampton, Kettering, Wellingborough, and Rushden.

CityProblem TypeReport Time
Northampton Internet 2 days ago
Kettering Internet 3 days ago
Kettering Internet 4 days ago
Northampton Internet 5 days ago
Northampton Internet 5 days ago
Wellingborough Wi-fi 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

  • Freewheal
    Paul Hart - Food Scientist; Plant Proteins (@Freewheal) reported from Wymington, England

    @BishopWeston @bt_uk @WhichUK Had all this end last year - - Conclusion was BT verify to THEIR own speed test not what you measure - Speed complaint gains improvements, but may not last - My hi speed contract headline not actually achievable where I live (750 m fm green box; overhead wires on telegraph poles)

  • cartesr
    Stephen Carter (@cartesr) reported from Northamptonshire, England

    Great @btsport “20mins in 0-0 City not at the races” oh FFS Dark & Hoddle. In the pocket eh Glen !! Dark one of the worst commentator there is total off his tits screaming

  • brezsean
    Sean Breslin (@brezsean) reported from Northamptonshire, England

    This is the logic of a man actually employed to discuss football. At some point rather than producing clickbait think of how you can help your @SkySports or for that matter @btsport subscribers who in 2 months time might not be able to afford your product.

  • mailowl
    Liam D Powell (@mailowl) reported from Market Harborough, England

    @vmehta2172 @bt_uk Hopeless service. "Brilliant expert service" promised by @bt_uk

  • Northamptonpod
    Sheila Kirwan☘️Podiatrist (@Northamptonpod) reported from Northamptonshire, England

    @btbusinesscare No resolution , need help ASAP

  • davidjockronald
    David Ronald (@davidjockronald) reported from Market Harborough, England

    @btsport car crash commentary tonight , very poor the woman keeps saying we , is this villa TV no home work done on players. Utter dreadful commentary

  • mailowl
    Liam D Powell (@mailowl) reported from Market Harborough, England

    @SaaheraM @bt_uk Awful service

  • skinner_brendon
    Brendon Skinner (@skinner_brendon) reported from Spratton, England

    If owners of the supposed #europeansuperleague clubs want it so bad let them. If we all agree its wrong then @BBCSport @SkySports @btsport & all major sport broadcasters refuse to air it, fans dont buy tickets to matches, how long before they come asking to come back??🤔

  • simoneperrin123
    Simone Perrin (@simoneperrin123) reported from Wellingborough, England

    @bt_uk If you private message or hey maybe call me you can read the length of my complaint!!

  • dearden47
    Martin Dearden (@dearden47) reported from Northamptonshire, England

    @Billypieman @bt_uk Welcome to my world Bill, they really are a waste of space I have had three final bills from them all different. They have issued a new contract each time I contacted them to CANCEL my contract therefore I am sitting on a large bill. I am at a loss what to do next.

  • MartineMannion
    Martine Mannion M.Sc. (@MartineMannion) reported from Wellingborough, England

    Thanks @MicrosoftTeams this will be a very useful upgrade to have once @bt_uk fix the issue on our broadband network. Day 3 of no service.😒

  • jeannysseT
    YT: Beamie_live 🇬🇦 IG Jeannysse (@jeannysseT) reported from Northamptonshire, England

    @bt_uk has the worse customer service. Installed BT just before lockdown and had issues with the aerial, it took them about 2 months to send someone out. Had no TV or Internet for that period of time. advisors don't put correct notes on the account.

  • Saintsman99
    Saintsman99 👼 (@Saintsman99) reported from Northamptonshire, England

    @btsport Cannot believe that during these times, when Sky Sports, gyms, even mortgage companies are allowing easy online suspension of payments, that you are being as difficult as possible to pause subscription. I now have no option but to cancel DD & I will not be coming back!🤬

  • DcNpton
    DC (@DcNpton) reported from Northamptonshire, England

    ONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP

  • Amy_Followme_T
    Amy Roots Music (@Amy_Followme_T) reported from Northamptonshire, England

    @BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful

  • apes_86
    Äpes (@apes_86) reported from Harpole, England

    @bt_uk On everything. My phone. The lot. It’s so bad.

  • GarnettJack
    Jack Garnett (@GarnettJack) reported from Market Harborough, England

    Appalling @bt_uk service activation. No connecting in first 24 hours, now claiming that it’s a line fault externally and will take 3 days to fix, ridiculous

  • HayleyWhite36
    Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡

  • 95Parsonage
    JP🃏 (@95Parsonage) reported from Wellingborough, England

    You know it’s bad when the @btsport commentators gave Oglethorpe a run for a his money tonight #ntfc

  • BrotherCharles
    Charlie Fenner (@BrotherCharles) reported from Northamptonshire, England

    @bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • madhalabi
    Madelaine Halabi (@madhalabi) reported

    @bt_uk just had tests run on our broadband as lost signal. Seemed hub is issue - now hearing others in the area also lost internet at 8.30pm too. Can’t be a coincidence. Can this be checked please?

  • hazelnaomi1
    hazelnc (@hazelnaomi1) reported

    @bt_uk hi I cancelled my TV, but somehow there is no refund like I was promised and I am still being charged for a service I have not used for 3 year. Why are you ripping me off like this?

  • itsbethanysarah
    B e t h a n y S a r a h (@itsbethanysarah) reported

    @bt_uk Yes please! Our connection is awful.

  • RussMichaels
    Russ Michaels Consulting (@RussMichaels) reported

    @btbusinesscare some of the worst customer service I have ever experienced in my life. You constantly refuse to return call or reply to emails or text messages that you have promised to respond to, blatantly tell lies. Every apology is insincere and meaningless.

  • ermiastenaw
    Ermias Tenaw (@ermiastenaw) reported

    @bt_uk Why are you cutting off internet service without someone asking for termination? My internet is stopped without me asking for termination within hours of receiving an email in the middle of a night which I haven't requested at all. Now I'm told to wait for nearly 2 months.

  • ElvisBueller
    Elvis Bueller (@ElvisBueller) reported

    @btsport your commentary was bloody awful. So negative to @mcfc hope that get's it right up ye!!!!!!

  • irvsbird
    E van Deventer (@irvsbird) reported

    @bt_uk It never does though. It's always like that.

  • Amma_Afra
    MaryAkwaboah-Koomson (@Amma_Afra) reported

    @bt_uk we signed up for your internet in November 2020 it’s now almost end of feb and we are STILL waiting for service after you randomly cancelled on us twice! This is poor service. We currently have no internet and your engineer didn’t turn up yesterday as promised yet again!

  • hatterallhill
    matthew barnes (@hatterallhill) reported

    @bt_uk If its a crap connection, no doubt it's a BT connection

  • Delilah64
    Nicola Lester (@Delilah64) reported

    @bt_uk A few hours later and Wi-Fi is dropping all the time on my laptop. I’m in the next room to the router location, so it shouldn’t be a signal issue. I’m really at my wit’s end with this now. It’s so hard to do anything with Wi-fi when it’s dropping in and out all the time. 😩