BT (British Telecom) Outage Report in Northamptonshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Northamptonshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northamptonshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Northamptonshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Northampton, Wellingborough, Kettering, Newport Pagnell, Olney, Rushden and Towcester.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
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BT (British Telecom) Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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Greg (@gregduffield) reported from Hanslope, England
@bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.
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Mark Wilson 👨🏻💻 (@markwilsonit) reported from Olney, England
Received today from @VodafoneUK: "Your monthly cost will go up by 4.5%. This reflects the UK Consumer Price Index (CPI) at 0.6% (as published in January 2021), plus an additional 3.9% to cover the increasing costs of operating our network.". @BT_UK have similar in their terms...
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Paul Hart - Food Scientist; Plant Proteins (@Freewheal) reported from Wymington, England
@BishopWeston @bt_uk @WhichUK Had all this end last year - - Conclusion was BT verify to THEIR own speed test not what you measure - Speed complaint gains improvements, but may not last - My hi speed contract headline not actually achievable where I live (750 m fm green box; overhead wires on telegraph poles)
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Stephen Carter (@cartesr) reported from Northamptonshire, England
Great @btsport “20mins in 0-0 City not at the races” oh FFS Dark & Hoddle. In the pocket eh Glen !! Dark one of the worst commentator there is total off his tits screaming
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YT: Beamie_live 🇬🇦 IG Jeannysse (@jeannysseT) reported from Northamptonshire, England
@bt_uk has the worse customer service. Installed BT just before lockdown and had issues with the aerial, it took them about 2 months to send someone out. Had no TV or Internet for that period of time. advisors don't put correct notes on the account.
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JP🃏 (@95Parsonage) reported from Wellingborough, England
You know it’s bad when the @btsport commentators gave Oglethorpe a run for a his money tonight #ntfc
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Greg (@gregduffield) reported from Hanslope, England
@bt_uk unbelievable the problem according to BT is they already have a customer they are supplying at my address. Presumably providing him with false evidence he lives in my house. This is not a problem according to them.
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Greg (@gregduffield) reported from Hanslope, England
@bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.
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Simone Perrin (@simoneperrin123) reported from Wellingborough, England
@bt_uk If you private message or hey maybe call me you can read the length of my complaint!!
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Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England
@bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡
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DC (@DcNpton) reported from Northamptonshire, England
ONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP
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Martin Dearden (@dearden47) reported from Northamptonshire, England
@Billypieman @bt_uk Welcome to my world Bill, they really are a waste of space I have had three final bills from them all different. They have issued a new contract each time I contacted them to CANCEL my contract therefore I am sitting on a large bill. I am at a loss what to do next.
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Greg (@gregduffield) reported from Hanslope, England
@bt_uk After promising to investigate and respond to me today no word from them today. For those like me who rely on broadband to work from home steer clear of @bt_uk problem not moved forward in two weeks.
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Martine Mannion M.Sc. (@MartineMannion) reported from Wellingborough, England
Thanks @MicrosoftTeams this will be a very useful upgrade to have once @bt_uk fix the issue on our broadband network. Day 3 of no service.😒
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Greg (@gregduffield) reported from Hanslope, England
@bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"
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Greg (@gregduffield) reported from Hanslope, England
@bt_uk just continue to get worse. Say my house is not mine belongs to another one of their customers. Looks like their poor systems contribute to ID theft scam. Say can't do anything about it without the fraudsters consent.
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Amy Roots Music (@Amy_Followme_T) reported from Northamptonshire, England
@BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful
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Sheila Kirwan☘️Podiatrist (@Northamptonpod) reported from Northamptonshire, England
@btbusinesscare No resolution , need help ASAP
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Jonathan Mitchell (@Jnthn_Mtchll) reported from Roade, England
@bt_uk Hi Aled. I’m using Apple Mail on Mac & iPhone. I’ve fixed it this morning. On iOS I had to put in the Outgoing server password again. macOS, putting in the password again didn’t help, kept failing ‘can’t connect to the account…’.
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Charlie Fenner (@BrotherCharles) reported from Northamptonshire, England
@bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mobo (@Mobo9_) reported
@bt_uk why is my BT down it says LOS is red on my openreach box on the wall??
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Jonathan Harris (@lardconcepts) reported
@That_Welsh_Git @bt_uk Ah! That is EXACTLY the problem I was having. I have partially worked round it by installing the Cloudflare Warp app which tunnels stuff like a VPN. I also found that chaning my DNS for both v4 and v6 to 1.1.1.1 has massively reduced DNS errors, but there's still some problems
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M 💙💛💙💛💙💛 (@M_in_the_city__) reported
@bt_uk everytime my mum calls she is made promises that are not kept, engineers do not show up and staff seem to be unable to help despite her repeated calls and her age. This is not an acceptable way to treat a customer of over 4 decades to leave her like this
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Wolf 🏴 (@That_Welsh_Git) reported
@lardconcepts @bt_uk I set up a VPN on an server to keep going for now but Should not have to make a work around also what about other people who don't know how to work around or think a site/service is gone etc
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Mystic Alfonse (@rebekalord) reported
@bt_uk Over the phone I was offered a good deal. I asked for it in writing as I struggle taking in information over the phone. But my request was denied because the deal may run out! But surely you could say that in writing? You need to support disabled customers better!
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Neil Young (@NeilYtheprinter) reported
@bt_uk Wasted 2 1/2 hours of my time on Saturday not resolving an issue. Closed my complaint against my instructions. Opened another one and have been silent now for 36 hours. #itsgoodtotalk #terrible
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Graham Kavanagh (@GrahamKavanagh7) reported
@Grandmamavis I will hold BT to that, next time they mess me around. Failing service, blaming my apple computer equipment and closing my complaints. My case now lies with the Exeter office, Whom rang me two days ago. They started to take notice. @bt_uk
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Joanna Wilson (@Joanna_Wilson) reported
@bt_uk You tick the box for responding to the customer but there’s nothing much else you can do. BT’s changes make things less convenient & possibly dangerous for the less tech savvy customer & those who have bad reception. I think Mitchell’s column made that point pretty well already
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Jessica Arrowsmith (@JessicaArrowsm5) reported
@bt_uk you allowed another provider to take my internet mistakenly, waited 3 weeks under the promise it would be fixed. Your solution now…FIND ANOTHER INTERNET PROVIDER?! What an absolute joke!!!!!!
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Laura-Jane (@thelittlestloz) reported
@bt_uk we’re in a holiday cottage, so as we’re not the account holders there’s very little we can do to fix issue, but would be useful to know if island or cottage issue! Thanks