BT (British Telecom)

BT (British Telecom) Outage Report in Northamptonshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Northamptonshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northamptonshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Northamptonshire, England 05/14/2025 14:35

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northamptonshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Kettering, Northampton, Wellingborough, Rushden, Newport Pagnell and Olney.

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City Problem Type Report Time
United KingdomKettering Internet
United KingdomKettering Internet
United KingdomKettering Internet
United KingdomKettering E-mail
United KingdomKettering Internet
United KingdomKettering Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Northamptonshire, England

Latest outage, problems and issue reports in Northamptonshire and nearby locations:

  • MartineMannion Martine Mannion M.Sc. (@MartineMannion) reported from Wellingborough, England

    Thanks @MicrosoftTeams this will be a very useful upgrade to have once @bt_uk fix the issue on our broadband network. Day 3 of no service.😒

  • jeannysseT YT: Beamie_live 🇬🇦 IG Jeannysse (@jeannysseT) reported from Northamptonshire, England

    @bt_uk has the worse customer service. Installed BT just before lockdown and had issues with the aerial, it took them about 2 months to send someone out. Had no TV or Internet for that period of time. advisors don't put correct notes on the account.

  • BrotherCharles Charlie Fenner (@BrotherCharles) reported from Northamptonshire, England

    @bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?

  • 95Parsonage JP🃏 (@95Parsonage) reported from Wellingborough, England

    You know it’s bad when the @btsport commentators gave Oglethorpe a run for a his money tonight #ntfc

  • Amy_Followme_T Amy Roots Music (@Amy_Followme_T) reported from Northamptonshire, England

    @BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk unbelievable the problem according to BT is they already have a customer they are supplying at my address. Presumably providing him with false evidence he lives in my house. This is not a problem according to them.

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk just continue to get worse. Say my house is not mine belongs to another one of their customers. Looks like their poor systems contribute to ID theft scam. Say can't do anything about it without the fraudsters consent.

  • DcNpton DC (@DcNpton) reported from Northamptonshire, England

    ONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP

  • Saintsman99 Saintsman99 👼 (@Saintsman99) reported from Northamptonshire, England

    @btsport Cannot believe that during these times, when Sky Sports, gyms, even mortgage companies are allowing easy online suspension of payments, that you are being as difficult as possible to pause subscription. I now have no option but to cancel DD & I will not be coming back!🤬

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"

  • 9amgirl Sara Palmer 🎧🎤📻 (@9amgirl) reported from Northamptonshire, England

    Anyone else’s @bt_uk TV signal rubbish. Just started watching #Lionesses #ENGNOR

  • MappersGKAcad Brian Mapley (@MappersGKAcad) reported from Wellingborough, England

    @SamAllanUK @bt_uk I think there’s been a complaint up there 👆

  • Jnthn_Mtchll Jonathan Mitchell (@Jnthn_Mtchll) reported from Roade, England

    @bt_uk Hi Aled. I’m using Apple Mail on Mac & iPhone. I’ve fixed it this morning. On iOS I had to put in the Outgoing server password again. macOS, putting in the password again didn’t help, kept failing ‘can’t connect to the account…’.

  • HayleyWhite36 Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡

  • apes_86 Äpes (@apes_86) reported from Harpole, England

    @bt_uk On everything. My phone. The lot. It’s so bad.

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk After promising to investigate and respond to me today no word from them today. For those like me who rely on broadband to work from home steer clear of @bt_uk problem not moved forward in two weeks.

  • brezsean Sean Breslin (@brezsean) reported from Northamptonshire, England

    This is the logic of a man actually employed to discuss football. At some point rather than producing clickbait think of how you can help your @SkySports or for that matter @btsport subscribers who in 2 months time might not be able to afford your product.

  • dplosky Dion (@dplosky) reported from Irthlingborough, England

    @btsportfootball @btsport Crouch to sign in last few minutes! @petercrouch #coys

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sem43671856 Sem (@Sem43671856) reported

    @bt_uk After 3 hours on the phone and having waiters for the engineer to turn up from 8am I am told that it is a pm job although. Your customer services passed me to Opeanreach who then explained that BT have to calm them. Please respect my time.

  • applejuicealfi3 applejuicealfie (@applejuicealfi3) reported

    @bt_uk your actually so bad

  • Amused_moosey 💙💉Mr Loud & Annoying (@Amused_moosey) reported

    @bt_uk BT + Brainless & Terrible? A relative is moving house NEXT Monday and so BT cut off their phone line yesterday, a whole week early!

  • eaves_tony Tony (@eaves_tony) reported

    @NHRA watching gatornationals highlights on btsport espnhd in uk, worst coverage ever seen, just commentary, how can you show motorsport and cut out all engine sound!!!!

  • sillydizzle Sylveon Plath (@sillydizzle) reported

    @bt_uk Thanks Katherine, I tried the link but I can't complete it as I'm not a BT customer, I will call instead

  • thornley_matt matt thornley (@thornley_matt) reported

    @bt_uk our boardband is down in NW5! We have reported issue but no one is responding. Our mini hub we were given also does not work!!!- is there a wider issue in the area or can you help!

  • Carolyn32200786 Carolyn (@Carolyn32200786) reported

    @bt_uk Kind of you to call me BT Twitter team but all you’ve done is transfer me to another hold queue and I’ve no idea how long I’ll be I it for. I’ve given you enough of my time so call me back please with a better solution.

  • djientan Jen Tan (@djientan) reported

    @btbusinesscare Oh but Christine, you see they can’t help me because the OTP won’t come through to the phone or email and it requires a *letter* to set up an admin to get it sent to a different number. Kafkaesque nightmare.

  • J_PaulDevine Paul Devine (@J_PaulDevine) reported

    @BrianDegning @bt_uk on irregulars? I did if its that sorry net is so slow

  • yorks111 Steve Marchant 🏏🎺 (@yorks111) reported

    @bt_uk engineer aparently cut the entryphone cable and used it for their system. Now I'm faced with a big bill to fix. Three calls to BT, thrice put on hold and each time after 25 minutes or so cut off