BT (British Telecom) Outage Report in Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Northamptonshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northamptonshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Northamptonshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Northampton, Wellingborough, Rushden and Kettering.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Wellingborough |
Wi-fi | |
| Northampton |
Internet | |
| Wellingborough |
Total Blackout | |
| Northampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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Paul Hart - Food Scientist; Plant Proteins
(@Freewheal) reported
from
Wymington, England
@BishopWeston @bt_uk @WhichUK Had all this end last year - - Conclusion was BT verify to THEIR own speed test not what you measure - Speed complaint gains improvements, but may not last - My hi speed contract headline not actually achievable where I live (750 m fm green box; overhead wires on telegraph poles)
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Martin Dearden
(@dearden47) reported
from
Northamptonshire, England
@Billypieman @bt_uk Welcome to my world Bill, they really are a waste of space I have had three final bills from them all different. They have issued a new contract each time I contacted them to CANCEL my contract therefore I am sitting on a large bill. I am at a loss what to do next.
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Simone Perrin
(@simoneperrin123) reported
from
Wellingborough, England
@bt_uk If you private message or hey maybe call me you can read the length of my complaint!!
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk just continue to get worse. Say my house is not mine belongs to another one of their customers. Looks like their poor systems contribute to ID theft scam. Say can't do anything about it without the fraudsters consent.
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Stephen Carter
(@cartesr) reported
from
Northamptonshire, England
Great @btsport “20mins in 0-0 City not at the races” oh FFS Dark & Hoddle. In the pocket eh Glen !! Dark one of the worst commentator there is total off his tits screaming
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk After promising to investigate and respond to me today no word from them today. For those like me who rely on broadband to work from home steer clear of @bt_uk problem not moved forward in two weeks.
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Charlie Fenner
(@BrotherCharles) reported
from
Northamptonshire, England
@bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"
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Sheila Kirwan☘️Podiatrist
(@Northamptonpod) reported
from
Northamptonshire, England
@btbusinesscare No resolution , need help ASAP
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk unbelievable the problem according to BT is they already have a customer they are supplying at my address. Presumably providing him with false evidence he lives in my house. This is not a problem according to them.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡
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DC
(@DcNpton) reported
from
Northamptonshire, England
ONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP
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YT: Beamie_live 🇬🇦 IG Jeannysse
(@jeannysseT) reported
from
Northamptonshire, England
@bt_uk has the worse customer service. Installed BT just before lockdown and had issues with the aerial, it took them about 2 months to send someone out. Had no TV or Internet for that period of time. advisors don't put correct notes on the account.
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Mark Wilson 👨🏻💻
(@markwilsonit) reported
from
Olney, England
Received today from @VodafoneUK: "Your monthly cost will go up by 4.5%. This reflects the UK Consumer Price Index (CPI) at 0.6% (as published in January 2021), plus an additional 3.9% to cover the increasing costs of operating our network.". @BT_UK have similar in their terms...
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JP🃏
(@95Parsonage) reported
from
Wellingborough, England
You know it’s bad when the @btsport commentators gave Oglethorpe a run for a his money tonight #ntfc
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Jonathan Mitchell
(@Jnthn_Mtchll) reported
from
Roade, England
@bt_uk Hi Aled. I’m using Apple Mail on Mac & iPhone. I’ve fixed it this morning. On iOS I had to put in the Outgoing server password again. macOS, putting in the password again didn’t help, kept failing ‘can’t connect to the account…’.
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Amy Roots Music
(@Amy_Followme_T) reported
from
Northamptonshire, England
@BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.
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Martine Mannion M.Sc.
(@MartineMannion) reported
from
Wellingborough, England
Thanks @MicrosoftTeams this will be a very useful upgrade to have once @bt_uk fix the issue on our broadband network. Day 3 of no service.😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris J
(@fragger224) reported
@bt_uk so the solution is borderline useless for me then? Can you let me know what the issue is for me and an ETA on when it'll be repaired?
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Julie Evans
(@Juevans70A) reported
from
Sale, England
So annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk
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Chris currie
(@christophercmc2) reported
@bt_uk internet issues in Lutterworth seriously you test all ok others say very low speeds come on is it time to switch
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San MiGaz
(@GBR2909) reported
@BTCare I have tech booked for 13/11/21 between 10am - 12pm. I want this cancelled now. I cannot cancel online through booking and I’m not waiting over 30mins on the phone…that is a complete joke! Cancel it now !!
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Kris Palfrey
(@palfrey_kris) reported
@bt_uk Unbelievably poor, without internet since Tuesday waiting for an engineer. Engineer appointment booked today between 8am - 1pm only to be told at 1.20pm by texted you are not coming?!? And next available appointment is Tuesday next week! Disappointed is an understatement
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Lance Manasse
(@MrLanMan) reported
I ask for a complaint to be logged, as I was misled. Had I known been told risk was there, I'd have gone a diff route. Later that in the call, I'm told by @BTCare agent she's closed the complaint!🤬🤬 How do you take a complaint, then just close it yourself! Pointless complaint!
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C
(@_cacemu) reported
@bt_uk @MarcAllera After following your advice of waiting for the customer resolutions team to deal with this issue, I have now waited a week for another response from them. Is there any way of making sure they do what they say they will? It is extremely worrying that this team…
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Martin Howden
(@thehowden) reported
@bt_uk almost an hour with customer service just to get an answer 'will the engineer let me know when they are finished, so i can i see if it's working'. keep getting told that i have to wait to tomorrow to complain if it's not working.
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ColdvreathMill
(@coldvreath) reported
@bt_uk Yes I appreciate that but that patches the problems and there clearly is a long term issue with the infrastructure which needs addressing.
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Dr Charly Feldman
(@CharlyFeldman84) reported
@bt_uk Internet is down again. Engineer is apparently coming today.