BT (British Telecom) Outage in Northamptonshire, England

ONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP

Thanks @MicrosoftTeams this will be a very useful upgrade to have once @bt_uk fix the issue on our broadband network. Day 3 of no service.😒

@btsport Cannot believe that during these times, when Sky Sports, gyms, even mortgage companies are allowing easy online suspension of payments, that you are being as difficult as possible to pause subscription. I now have no option but to cancel DD & I will not be coming back!🤬

This is the logic of a man actually employed to discuss football. At some point rather than producing clickbait think of how you can help your @SkySports or for that matter @btsport subscribers who in 2 months time might not be able to afford your product.

@bt_uk On everything. My phone. The lot. It’s so bad.

@btsportfootball @btsport Crouch to sign in last few minutes! @petercrouch #coys

Anyone else’s @bt_uk TV signal rubbish. Just started watching #Lionesses #ENGNOR

@SamAllanUK @bt_uk I think there’s been a complaint up there 👆

@squash_pod @daveguinane @btsport I thought Eurosport were going to broadcast the “big” events on their free to air channels when they started to show live feeds but It never happened.

1) @btsport YouTube stream is ******* awful. 2) it’s a ******* disgrace the Champions League final isn’t on proper free TV for everyone. 3) they couldn’t have picked two more annoying commentators.

Anyone got a pair of binoculars I can borrow to watch the game on the TV in my living room......wtf @btsport #zoomin #CHEARS #EuropaLeague2019 #UEFAEuropaLeagueFinal #arsenal #chelsea

@btsport says my account needs to activate then does **** all to activate. I’m up at 1:30am to watch ufc - sort this shit out otherwise I want a free year. I watch this once a month and twice this year it’s ****** up. Horseshit service. Your phone support is off too.

@chris_sutton73 this went well 🐸🐸🐸. @btsport this is why you will never be as big as @SkySports as you employe second rate pundits that do not do their research. #Embarrasing. Oh and yeah I made the 500 mile trip and loved it 🤯🤭🐸

@scottnicholls78 @btsport All down to your shirts Scott

@BTCare again I am experiencing disrupted broadband service to NN126AW. Please explain and remedy!

@BTCare having internet connection problems here at Nn126aw... any known issues

@BTCare Yes by 3 days, I had never been told how to get it! I sent a complaint email a week ago and no reply, as I new customer I’m not too happy 😣

@BTCare I signed up as I new customer, waited for my £75 voucher, when I went to complain it gave me a link (which I had never been told of) to find my voucher 3 days out of date 😣😣😣

@BTCare I sent a help email through your online system a week ago, it replied to say I would get a response within 24 hrs, still nothing 😣😣😣

@BTCare 24 hours later and no one has called. No one is doing anything. My husband is beyond upset by this unacceptable service. We just want to return something we are unable to use and so far this morning three departments and been cut off! You are a telecommunications company

So aggravating to have such dodgy internet for a whole month. Still not sure why @bt_uk can't fix our broadband any sooner. I'm left out of friends' video catchups and I'm struggling to do my uni work (which is already delayed!). Lockdown is a terrible time to have no internet.

@bt_uk No I am now tv customer but they have advised it is a fault outside the property and that we need an openreach engineer to sort it out which has been booked 3 times with no show

@bt_uk ‘Technology has never been more important’ except if you’re waiting for a BT engineer in which case you’ll be fobbed off for 2 weeks #joke

@bt_uk 2 weeks spent waiting for an openreach engineer to sort out a problem they caused - not able to work from home and no WiFi - FABULOUS SERVICE! #awful #customerservice

@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year

@Kirstym82kirsty @bt_uk I think of changing my landline to Sky. I pity your poor friend 😥

@bt_uk ur wifi sucks

@CrandonVictoria @gdomalley @Plusnet @bt_uk @StarlingBank Now *that's* good customer service 👍

@JxcobHoward @FA @premierleague @SkySportsNews @btsport It was reviewed within 1 day and cleared of any offence unlike the Dier incident that happened 4 months ago

@danielfdsimpson @bt_uk That is Interesting I have the same problem!