BT (British Telecom) Outage Report in Northamptonshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Northamptonshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northamptonshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Northamptonshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Kettering, Rushden and Northampton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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JP🃏
(@95Parsonage) reported
from
Wellingborough, England
You know it’s bad when the @btsport commentators gave Oglethorpe a run for a his money tonight #ntfc
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Martin Dearden
(@dearden47) reported
from
Northamptonshire, England
@Billypieman @bt_uk Welcome to my world Bill, they really are a waste of space I have had three final bills from them all different. They have issued a new contract each time I contacted them to CANCEL my contract therefore I am sitting on a large bill. I am at a loss what to do next.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.
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Simone Perrin
(@simoneperrin123) reported
from
Wellingborough, England
@bt_uk If you private message or hey maybe call me you can read the length of my complaint!!
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Paul Hart - Food Scientist; Plant Proteins
(@Freewheal) reported
from
Wymington, England
@BishopWeston @bt_uk @WhichUK Had all this end last year - - Conclusion was BT verify to THEIR own speed test not what you measure - Speed complaint gains improvements, but may not last - My hi speed contract headline not actually achievable where I live (750 m fm green box; overhead wires on telegraph poles)
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DC
(@DcNpton) reported
from
Northamptonshire, England
ONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP
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Amy Roots Music
(@Amy_Followme_T) reported
from
Northamptonshire, England
@BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk just continue to get worse. Say my house is not mine belongs to another one of their customers. Looks like their poor systems contribute to ID theft scam. Say can't do anything about it without the fraudsters consent.
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Charlie Fenner
(@BrotherCharles) reported
from
Northamptonshire, England
@bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk unbelievable the problem according to BT is they already have a customer they are supplying at my address. Presumably providing him with false evidence he lives in my house. This is not a problem according to them.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"
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YT: Beamie_live 🇬🇦 IG Jeannysse
(@jeannysseT) reported
from
Northamptonshire, England
@bt_uk has the worse customer service. Installed BT just before lockdown and had issues with the aerial, it took them about 2 months to send someone out. Had no TV or Internet for that period of time. advisors don't put correct notes on the account.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk After promising to investigate and respond to me today no word from them today. For those like me who rely on broadband to work from home steer clear of @bt_uk problem not moved forward in two weeks.
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡
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Jonathan Mitchell
(@Jnthn_Mtchll) reported
from
Roade, England
@bt_uk Hi Aled. I’m using Apple Mail on Mac & iPhone. I’ve fixed it this morning. On iOS I had to put in the Outgoing server password again. macOS, putting in the password again didn’t help, kept failing ‘can’t connect to the account…’.
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Stephen Carter
(@cartesr) reported
from
Northamptonshire, England
Great @btsport “20mins in 0-0 City not at the races” oh FFS Dark & Hoddle. In the pocket eh Glen !! Dark one of the worst commentator there is total off his tits screaming
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Sheila Kirwan☘️Podiatrist
(@Northamptonpod) reported
from
Northamptonshire, England
@btbusinesscare No resolution , need help ASAP
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Mark Wilson 👨🏻💻
(@markwilsonit) reported
from
Olney, England
Received today from @VodafoneUK: "Your monthly cost will go up by 4.5%. This reflects the UK Consumer Price Index (CPI) at 0.6% (as published in January 2021), plus an additional 3.9% to cover the increasing costs of operating our network.". @BT_UK have similar in their terms...
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Brendon Skinner
(@skinner_brendon) reported
from
Spratton, England
If owners of the supposed #europeansuperleague clubs want it so bad let them. If we all agree its wrong then @BBCSport @SkySports @btsport & all major sport broadcasters refuse to air it, fans dont buy tickets to matches, how long before they come asking to come back??🤔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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afosterturner
(@afosterturner) reported
@bt_uk second time in less than a month when your broadband services are down. Very disappointing
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RichieUK
(@RichieUK_TTV) reported
@BTCare Hey! When are you gonna be moving away from limited YouView? It’s outdated and desperately needs more tuner support
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Guy Gozem
(@guygozem) reported
@Justsum32062003 @bt_uk You’re right. But saying “acceptable or not, that’s how it is, accept it” isn’t likely to lead to any improvement in customer service. It would be interesting to learn whether you - or anyone else at BT - regards it as acceptable.
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K 🍸👠✈️🏝🗺☕️
(@silverangel22) reported
@bt_uk how can one if your advisors tell me over the phone that there is no fault when heart can’t even be bothered to check, they just want to make me pay more for for a faster signal, is possible to speak to a person on the phone who will help and listen to me?
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Justsumguy
(@Justsum32062003) reported
@guygozem @bt_uk A mistake was made, it will take time to fix, acceptable or not. You've probably been told this multiple times, your refusal to accept that fact will not change it.
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John Mitchell
(@prof_j_mitchell) reported
@bt_uk So you wait in all day and no one contacts you and you just get put back to the end of queue? Is that what passes for customer service?
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Kara Godfrey
(@KaraWillow) reported
@bt_uk I’ll be sending over this afternoon - but selling an elderly couple this ‘super fast Halo package’ which they just don’t need is honestly so disgusting. And now telling then they can never leave this expensive Halo now they have it.
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Justsumguy
(@Justsum32062003) reported
@guygozem @bt_uk The timeline for the reactivation of a phone line and broadband service is not up to bt determine. That is openreach which is why it is the same for every provider. No improvement can be offered when the resolution is not within their hands.
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Past Perfect Vintage
(@vintagemusic) reported
@BTCare Still no contact! This is ridiculous- how do I file a complaint ? Why do I pay extra to be a business customer?
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johnsharrock7
(@johnsharrock71) reported
@bt_uk I've reported it. It's a major outage. However Sky customers are worki g and I'm not!