BT (British Telecom) Outage Report in Northamptonshire, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Northamptonshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Northamptonshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Northampton, Kettering, Wellingborough, and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Internet | 8 days ago |
|
Kettering
|
Internet | 9 days ago |
|
Kettering
|
Internet | 11 days ago |
|
Northampton
|
Internet | 12 days ago |
|
Northampton
|
Internet | 12 days ago |
|
Wellingborough
|
Wi-fi | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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Greg (@gregduffield) reported from Hanslope, England@bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.
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Greg (@gregduffield) reported from Hanslope, England@bt_uk After promising to investigate and respond to me today no word from them today. For those like me who rely on broadband to work from home steer clear of @bt_uk problem not moved forward in two weeks.
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Charlie Fenner (@BrotherCharles) reported from Northamptonshire, England@bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?
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Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England@bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡
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DC (@DcNpton) reported from Northamptonshire, EnglandONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP
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Äpes (@apes_86) reported from Harpole, England@bt_uk On everything. My phone. The lot. It’s so bad.
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Martine Mannion M.Sc. (@MartineMannion) reported from Wellingborough, EnglandThanks @MicrosoftTeams this will be a very useful upgrade to have once @bt_uk fix the issue on our broadband network. Day 3 of no service.😒
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Sean Breslin (@brezsean) reported from Northamptonshire, EnglandThis is the logic of a man actually employed to discuss football. At some point rather than producing clickbait think of how you can help your @SkySports or for that matter @btsport subscribers who in 2 months time might not be able to afford your product.
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Ray Chessum (@squashriderun) reported from Northamptonshire, England@squash_pod @daveguinane @btsport I thought Eurosport were going to broadcast the “big” events on their free to air channels when they started to show live feeds but It never happened.
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Greg (@gregduffield) reported from Hanslope, England@bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.
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Greg (@gregduffield) reported from Hanslope, England@bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"
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Greg (@gregduffield) reported from Hanslope, England@bt_uk unbelievable the problem according to BT is they already have a customer they are supplying at my address. Presumably providing him with false evidence he lives in my house. This is not a problem according to them.
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YT: Beamie_live 🇬🇦 IG Jeannysse (@jeannysseT) reported from Northamptonshire, England@bt_uk has the worse customer service. Installed BT just before lockdown and had issues with the aerial, it took them about 2 months to send someone out. Had no TV or Internet for that period of time. advisors don't put correct notes on the account.
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Trevor Rhodes (@Trev112) reported from Long Buckby, England1) @btsport YouTube stream is ******* awful. 2) it’s a ******* disgrace the Champions League final isn’t on proper free TV for everyone. 3) they couldn’t have picked two more annoying commentators.
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Brian Mapley (@MappersGKAcad) reported from Wellingborough, England@SamAllanUK @bt_uk I think there’s been a complaint up there 👆
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Sara Palmer 🎧🎤📻 (@9amgirl) reported from Northamptonshire, EnglandAnyone else’s @bt_uk TV signal rubbish. Just started watching #Lionesses #ENGNOR
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Amy Roots Music (@Amy_Followme_T) reported from Northamptonshire, England@BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful
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Saintsman99 👼 (@Saintsman99) reported from Northamptonshire, England@btsport Cannot believe that during these times, when Sky Sports, gyms, even mortgage companies are allowing easy online suspension of payments, that you are being as difficult as possible to pause subscription. I now have no option but to cancel DD & I will not be coming back!🤬
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Greg (@gregduffield) reported from Hanslope, England@bt_uk just continue to get worse. Say my house is not mine belongs to another one of their customers. Looks like their poor systems contribute to ID theft scam. Say can't do anything about it without the fraudsters consent.
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Dion (@dplosky) reported from Irthlingborough, England@btsportfootball @btsport Crouch to sign in last few minutes! @petercrouch #coys
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Brown (@brownlizjl) reported@bt_uk Thanks I will put in a complaint about the cooling off period being sent to the wrong person as it’s not the billing account and my husband may be let in from the garden at some point! He will never make this mistake again. The dog house is very cold at this time of year!
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
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Liz Brown (@brownlizjl) reported@bt_uk James there is no point we don’t have the cables down here to provide faster broadband and we are paying for fibre broadband. I am fuming my husband was sold a 36 month contract and now we are stuck because the confirmation email was sent to my daughter so I couldn’t cancel!
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Shaun Friend (@ShaunFriend) reported@bt_uk Was just venting this is a serious issue affecting 280 numbers. I’m sure BT wholesale will pick it up when they feel like it.
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Gurs Sehmi (@GursSehmi) reportedSo I sent @BTCare feedback on how terrible their service is... They apparently understood this as "my fault has been fixed and I'm happy!!!!" 🙄
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
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John McQuay (@jayemmcornish) reportedSo, I contact @btbusinesscare about the fact the cancellation of my web hosting has not been done. What do they do? They cancel my @Office365 account, an account I specifically asked them NOT to cancel... 😠😠😠😠
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MIKE GRADY (@gradysez) reported@bt_uk Yes. Completely change your attitude to customers and stop hiding behind your support staff. Give us proper information and simple instructions. Cut the crap.
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North Yorkshire Owls (@NorthYorksOwls) reported@sbd233 @btsport He’s horrible
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Scott Parkes (@ScottParkes16) reported@bt_uk 7th day in a row now with my broadband going off for hours! Groundhog Day! 2 years now of intermittent poor service. Glad I’m paying for 8mb and getting 3mb for 7 hours as day