BT (British Telecom)

BT (British Telecom) Outage Report in Northamptonshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Northamptonshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northamptonshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Northamptonshire, England 12/04/2025 12:30

December 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northamptonshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Northampton, Kettering, Rushden and Wellingborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthampton Internet
United KingdomNorthampton Phone
United KingdomKettering Internet
United KingdomNorthampton Internet
United KingdomNorthampton Phone
United KingdomNorthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Northamptonshire, England

Latest outage, problems and issue reports in Northamptonshire and nearby locations:

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"

  • HayleyWhite36 Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡

  • DcNpton DC (@DcNpton) reported from Northamptonshire, England

    ONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk unbelievable the problem according to BT is they already have a customer they are supplying at my address. Presumably providing him with false evidence he lives in my house. This is not a problem according to them.

  • cartesr Stephen Carter (@cartesr) reported from Northamptonshire, England

    Great @btsport “20mins in 0-0 City not at the races” oh FFS Dark & Hoddle. In the pocket eh Glen !! Dark one of the worst commentator there is total off his tits screaming

  • dearden47 Martin Dearden (@dearden47) reported from Northamptonshire, England

    @Billypieman @bt_uk Welcome to my world Bill, they really are a waste of space I have had three final bills from them all different. They have issued a new contract each time I contacted them to CANCEL my contract therefore I am sitting on a large bill. I am at a loss what to do next.

  • Saintsman99 Saintsman99 👼 (@Saintsman99) reported from Northamptonshire, England

    @btsport Cannot believe that during these times, when Sky Sports, gyms, even mortgage companies are allowing easy online suspension of payments, that you are being as difficult as possible to pause subscription. I now have no option but to cancel DD & I will not be coming back!🤬

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.

  • BrotherCharles Charlie Fenner (@BrotherCharles) reported from Northamptonshire, England

    @bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?

  • Northamptonpod Sheila Kirwan☘️Podiatrist (@Northamptonpod) reported from Northamptonshire, England

    @btbusinesscare No resolution , need help ASAP

  • Freewheal Paul Hart - Food Scientist; Plant Proteins (@Freewheal) reported from Wymington, England

    @BishopWeston @bt_uk @WhichUK Had all this end last year - - Conclusion was BT verify to THEIR own speed test not what you measure - Speed complaint gains improvements, but may not last - My hi speed contract headline not actually achievable where I live (750 m fm green box; overhead wires on telegraph poles)

  • brezsean Sean Breslin (@brezsean) reported from Northamptonshire, England

    This is the logic of a man actually employed to discuss football. At some point rather than producing clickbait think of how you can help your @SkySports or for that matter @btsport subscribers who in 2 months time might not be able to afford your product.

  • Amy_Followme_T Amy Roots Music (@Amy_Followme_T) reported from Northamptonshire, England

    @BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful

  • 95Parsonage JP🃏 (@95Parsonage) reported from Wellingborough, England

    You know it’s bad when the @btsport commentators gave Oglethorpe a run for a his money tonight #ntfc

  • jeannysseT YT: Beamie_live 🇬🇦 IG Jeannysse (@jeannysseT) reported from Northamptonshire, England

    @bt_uk has the worse customer service. Installed BT just before lockdown and had issues with the aerial, it took them about 2 months to send someone out. Had no TV or Internet for that period of time. advisors don't put correct notes on the account.

  • Jnthn_Mtchll Jonathan Mitchell (@Jnthn_Mtchll) reported from Roade, England

    @bt_uk Hi Aled. I’m using Apple Mail on Mac & iPhone. I’ve fixed it this morning. On iOS I had to put in the Outgoing server password again. macOS, putting in the password again didn’t help, kept failing ‘can’t connect to the account…’.

  • MartineMannion Martine Mannion M.Sc. (@MartineMannion) reported from Wellingborough, England

    Thanks @MicrosoftTeams this will be a very useful upgrade to have once @bt_uk fix the issue on our broadband network. Day 3 of no service.😒

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk After promising to investigate and respond to me today no word from them today. For those like me who rely on broadband to work from home steer clear of @bt_uk problem not moved forward in two weeks.

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk just continue to get worse. Say my house is not mine belongs to another one of their customers. Looks like their poor systems contribute to ID theft scam. Say can't do anything about it without the fraudsters consent.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TiaanNicholas Tiaan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TiaanNicholas) reported

    @bt_uk Hows the "looking into it" going? I've still got an orange light on my box.... @virginmedia what's your thoughts on poor Internet?

  • BaineMan billy baine (@BaineMan) reported

    @bt_uk can someone get back to me regarding a total.p*s poor performance of customer service from yourselves I'm now waiting a week this time on a 24hr call back

  • campbers1 David Campbell (@campbers1) reported

    @bt_uk once again @bt_uk internet drops at 9pm (critical time for viewing) and diagnostics offer no solution. The help desk is closed (of course). #usualrubbish

  • Slim_Picking5 Slim_Pickings (@Slim_Picking5) reported

    @btsport finally cancelled my subscription to your crappy service. Had ps5 since day1, still havent got 4k viewing on the app. Only have it for @ufc and you cant even have the events up to watch 10+ hours after its aired!

  • abfielderMC Abfielder (@abfielderMC) reported

    @bt_uk Seems like your DNS servers are having an issue broadband is connected but unable to resolve web pages.

  • PaulLeary29 Paul Leary (@PaulLeary29) reported

    @bt_uk Hello, BT here. This is to confirm that a complaint has been logged on your account VOL013-763646340446. We believe your issue should be resolved on 15/04/2023, so we will contact you on 16/04/2023 to confirm this. Thanks.

  • Hertsdecorator Herts Decorator (@Hertsdecorator) reported

    Disappointed with @EE service in their Newcastle branch. Went to enquire about changing broadband and spoke to a person in store who gave me some information. Turns out she had signed me up to a new tariff without me signing anything. Thanks to @bt_uk for sorting it today.

  • Paul09497326 Paul (@Paul09497326) reported

    @btsport why is your streaming service so poor? I pay a lot of money each month to watch BT Sport football and in every game I miss huge chunks of the game because the stream keeps spooling. It's not my wi-fi speed as I have no problems with NowTV, Amazon Prime and Netflix!

  • Spraggyy Spraggyy (@Spraggyy) reported

    @bt_uk has the internet gone down in bearsted ME14?

  • SESH_Dosa dk (@SESH_Dosa) reported

    @bt_uk my internet is not working but showing a blue light