BT (British Telecom)

BT (British Telecom) Outage Report in Northampton, England

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The latest reports from users having issues in Northampton come from postal codes NN3, NN5 and NN1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Northampton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Northampton, England 10/28/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Rushden, Northampton, Wellingborough and Kettering.

Loading map, please wait...
City Problem Type Report Time
United KingdomRushden Wi-fi
United KingdomNorthampton Internet
United KingdomRushden Internet
United KingdomRushden Internet
United KingdomWellingborough Internet
United KingdomWellingborough Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Northampton, England

Latest outage, problems and issue reports in Northampton and nearby locations:

  • cartesr Stephen Carter (@cartesr) reported from Northamptonshire, England

    Great @btsport “20mins in 0-0 City not at the races” oh FFS Dark & Hoddle. In the pocket eh Glen !! Dark one of the worst commentator there is total off his tits screaming

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.

  • Amy_Followme_T Amy Roots Music (@Amy_Followme_T) reported from Northamptonshire, England

    @BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful

  • jeannysseT YT: Beamie_live 🇬🇦 IG Jeannysse (@jeannysseT) reported from Northamptonshire, England

    @bt_uk has the worse customer service. Installed BT just before lockdown and had issues with the aerial, it took them about 2 months to send someone out. Had no TV or Internet for that period of time. advisors don't put correct notes on the account.

  • 95Parsonage JP🃏 (@95Parsonage) reported from Wellingborough, England

    You know it’s bad when the @btsport commentators gave Oglethorpe a run for a his money tonight #ntfc

  • Jnthn_Mtchll Jonathan Mitchell (@Jnthn_Mtchll) reported from Roade, England

    @bt_uk Hi Aled. I’m using Apple Mail on Mac & iPhone. I’ve fixed it this morning. On iOS I had to put in the Outgoing server password again. macOS, putting in the password again didn’t help, kept failing ‘can’t connect to the account…’.

  • Freewheal Paul Hart - Food Scientist; Plant Proteins (@Freewheal) reported from Wymington, England

    @BishopWeston @bt_uk @WhichUK Had all this end last year - - Conclusion was BT verify to THEIR own speed test not what you measure - Speed complaint gains improvements, but may not last - My hi speed contract headline not actually achievable where I live (750 m fm green box; overhead wires on telegraph poles)

  • Saintsman99 Saintsman99 👼 (@Saintsman99) reported from Northamptonshire, England

    @btsport Cannot believe that during these times, when Sky Sports, gyms, even mortgage companies are allowing easy online suspension of payments, that you are being as difficult as possible to pause subscription. I now have no option but to cancel DD & I will not be coming back!🤬

  • BrotherCharles Charlie Fenner (@BrotherCharles) reported from Northamptonshire, England

    @bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk unbelievable the problem according to BT is they already have a customer they are supplying at my address. Presumably providing him with false evidence he lives in my house. This is not a problem according to them.

  • apes_86 Äpes (@apes_86) reported from Harpole, England

    @bt_uk On everything. My phone. The lot. It’s so bad.

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk After promising to investigate and respond to me today no word from them today. For those like me who rely on broadband to work from home steer clear of @bt_uk problem not moved forward in two weeks.

  • HayleyWhite36 Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"

  • MartineMannion Martine Mannion M.Sc. (@MartineMannion) reported from Wellingborough, England

    Thanks @MicrosoftTeams this will be a very useful upgrade to have once @bt_uk fix the issue on our broadband network. Day 3 of no service.😒

  • brezsean Sean Breslin (@brezsean) reported from Northamptonshire, England

    This is the logic of a man actually employed to discuss football. At some point rather than producing clickbait think of how you can help your @SkySports or for that matter @btsport subscribers who in 2 months time might not be able to afford your product.

  • DcNpton DC (@DcNpton) reported from Northamptonshire, England

    ONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk just continue to get worse. Say my house is not mine belongs to another one of their customers. Looks like their poor systems contribute to ID theft scam. Say can't do anything about it without the fraudsters consent.

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.

  • dearden47 Martin Dearden (@dearden47) reported from Northamptonshire, England

    @Billypieman @bt_uk Welcome to my world Bill, they really are a waste of space I have had three final bills from them all different. They have issued a new contract each time I contacted them to CANCEL my contract therefore I am sitting on a large bill. I am at a loss what to do next.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WesParker23 Wes Parker (@WesParker23) reported

    @bt_uk Still awaiting for my contract to be cancelled as promised by the engineer who advised your customer service team that the connection was poor due to the location of the broadband outlet.

  • caninestore caninestore (@caninestore) reported

    @bt_uk My broadband connection has been atrocious over the last week. I'm sure it's linked to cabling work that's currently underway down the road. My complaints to BT just fall on deaf ears.

  • syncr0 Syncr0 (@syncr0) reported

    @MavisKernow @bt_uk You open a complaint with BT. Open Reach have missed 2 appointments. I was on the phone to BT to arrange another appointment and they opened the claim. I didn’t even know there was a process. Took a week for cheque to arrive. To be honest I’d rather have an engineer turn up.

  • shimlahp007 Ks (@shimlahp007) reported

    @bt_uk That’s no problem ..BT is aware of its ‘clever’ promotion. It was only by chance I questioned download results / expectations they advised no difference. Thanks for your reply.

  • tonynic02397077 tony nicholson (@tonynic02397077) reported

    @AntheaJ47 @bt_uk @PopTelecom Check your postcode that PopTelecom hold as I had this problem a few years ago where the Company had a mismatch and couldnt proceed as I appeared to be at the wrong address.

  • MrJDashwood The Dashwood Studios (@MrJDashwood) reported

    @bt_uk day7 (+10months) with no internet. fibre to the prem installed for previous occupant, but no one could turn it on, 10+ engineers & countless on the phone. last engineer found fault in 45min, but no where near the 900 mbps I am contracted for & now down again #btuk #btfibre

  • BrightBark1 BrightBark Dog Photography (@BrightBark1) reported

    @bt_uk a van has crashed into the pole that holds our phone lines and has torn the cables down so we have no phones or internet. LE679RJ

  • CraigMchugh1 Craig Mchugh 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CraigMchugh1) reported

    @bt_uk Never even got this far with bt. Activation date 19th(anytime up to midnight). Check the bt app at 11pm, activation changed to 24th. No communication! Really great with my wife working from home. Brilliant service for new customers!

  • chomntaille Chomntaille (@chomntaille) reported

    @bt_uk @JohnBurkhill Probably slow as on a copper line and no booster at local exch box to push up speed.....

  • Edsylad Edward Syed (@Edsylad) reported

    @bt_uk were supposed to take over my internet today, then delayed till 22nd April. They forgot to tell @SkyUK who cancelled from BTs instruction so now I don’t have any internet for a month. Cheers @bt_uk for remaining me of why I never used you in the first place #clowns