BT (British Telecom)

BT (British Telecom) Outage Report in Northampton, England

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The latest reports from users having issues in Northampton come from postal codes NN1 and NN2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Northampton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Northampton, England 06/04/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Kettering, Northampton, Towcester, Daventry, Wellingborough and Rushden.

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City Problem Type Report Time
United KingdomKettering Internet
United KingdomKettering Internet
United KingdomNorthampton E-mail
United KingdomNorthampton Internet
United KingdomKettering Total Blackout
United KingdomKettering Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Northampton, England

Latest outage, problems and issue reports in Northampton and nearby locations:

  • jeannysseT YT: Beamie_live 🇬🇦 IG Jeannysse (@jeannysseT) reported from Northamptonshire, England

    @bt_uk has the worse customer service. Installed BT just before lockdown and had issues with the aerial, it took them about 2 months to send someone out. Had no TV or Internet for that period of time. advisors don't put correct notes on the account.

  • HayleyWhite36 Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"

  • Jnthn_Mtchll Jonathan Mitchell (@Jnthn_Mtchll) reported from Roade, England

    @bt_uk Hi Aled. I’m using Apple Mail on Mac & iPhone. I’ve fixed it this morning. On iOS I had to put in the Outgoing server password again. macOS, putting in the password again didn’t help, kept failing ‘can’t connect to the account…’.

  • 9amgirl Sara Palmer 🎧🎤📻 (@9amgirl) reported from Northamptonshire, England

    Anyone else’s @bt_uk TV signal rubbish. Just started watching #Lionesses #ENGNOR

  • MartineMannion Martine Mannion M.Sc. (@MartineMannion) reported from Wellingborough, England

    Thanks @MicrosoftTeams this will be a very useful upgrade to have once @bt_uk fix the issue on our broadband network. Day 3 of no service.😒

  • MappersGKAcad Brian Mapley (@MappersGKAcad) reported from Wellingborough, England

    @SamAllanUK @bt_uk I think there’s been a complaint up there 👆

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.

  • BrotherCharles Charlie Fenner (@BrotherCharles) reported from Northamptonshire, England

    @bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?

  • Amy_Followme_T Amy Roots Music (@Amy_Followme_T) reported from Northamptonshire, England

    @BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk just continue to get worse. Say my house is not mine belongs to another one of their customers. Looks like their poor systems contribute to ID theft scam. Say can't do anything about it without the fraudsters consent.

  • Saintsman99 Saintsman99 👼 (@Saintsman99) reported from Northamptonshire, England

    @btsport Cannot believe that during these times, when Sky Sports, gyms, even mortgage companies are allowing easy online suspension of payments, that you are being as difficult as possible to pause subscription. I now have no option but to cancel DD & I will not be coming back!🤬

  • apes_86 Äpes (@apes_86) reported from Harpole, England

    @bt_uk On everything. My phone. The lot. It’s so bad.

  • DcNpton DC (@DcNpton) reported from Northamptonshire, England

    ONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk unbelievable the problem according to BT is they already have a customer they are supplying at my address. Presumably providing him with false evidence he lives in my house. This is not a problem according to them.

  • brezsean Sean Breslin (@brezsean) reported from Northamptonshire, England

    This is the logic of a man actually employed to discuss football. At some point rather than producing clickbait think of how you can help your @SkySports or for that matter @btsport subscribers who in 2 months time might not be able to afford your product.

  • dplosky Dion (@dplosky) reported from Irthlingborough, England

    @btsportfootball @btsport Crouch to sign in last few minutes! @petercrouch #coys

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk After promising to investigate and respond to me today no word from them today. For those like me who rely on broadband to work from home steer clear of @bt_uk problem not moved forward in two weeks.

  • 95Parsonage JP🃏 (@95Parsonage) reported from Wellingborough, England

    You know it’s bad when the @btsport commentators gave Oglethorpe a run for a his money tonight #ntfc

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SnortingNorton Rebecca Norton (@SnortingNorton) reported

    @bt_uk @bt_uk my housebound mum has been without landline and broadband for 10 days, and it is going to be at least another 8 days before the fault is fixed. Today I was told she couldn't have a 4G hub in the meantime unless she signed up to a £46 a month contract. Appalling service.

  • GwenfairJones1 Gwenfair Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GwenfairJones1) reported

    Still getting a **** service from @bt_uk now they have cancelled our Netflix and won't reinstate it even though we pay for it. Worse customer service ever frankly. @bt_uk don't care, they take your money and deliver little in return @Ofcom

  • padge_13 padge (@padge_13) reported

    @LondonLions @KKBuducnostVOLI @btsport 1/10 from 3. Do you know how ******* **** you are?

  • DEVILSADVOKAT GIOVANNI DI STEFANO (@DEVILSADVOKAT) reported

    Can someone from @bt_uk reply as to why the phones at HMP Huntercombe RG9 5SB are not working properly for more than 7 days!!!! Or preferably get them fixed!!!!!

  • chrishaswell31 chris haswell (@chrishaswell31) reported

    @DerekSpeirs4 @SkySportsPL @btsport But you're trying to be that "cancel culture" be the looks of it .. why do you care ?

  • xTeacherTx xTx (@xTeacherTx) reported

    @bt_uk Can you provide me a link to online chat help? I couldn't find it in my app or online! Thank you! xTx

  • sophieparker182 Sophie Parker (@sophieparker182) reported

    So I’m actually getting stronger Wi-Fi through connecting to my neighbours connection, than my own that I pay £40 a month for. Not even the compensation they’ve promised me has come through yet after nearly 3 months of broken connection. Disappointed doesn’t cover it. @bt_uk 🙁🙁

  • xTeacherTx xTx (@xTeacherTx) reported

    @bt_uk Hi there, my internet is not connecting to my devices and my disc is flashing blue! I don't know what is wrong and can't find any help online! Please help! xTx

  • xTeacherTx xTx (@xTeacherTx) reported

    @BTCare Hi there, my internet is not connecting to my devices and my disc is flashing blue! I don't know what is wrong and can't find any help online! Please help! xTx

  • SoSallyHome sally-in-the-shire (@SoSallyHome) reported

    @bt_uk I’m disappointed you have not contacted me today as promised re my complaint. Live Chat is not responding either