BT (British Telecom) Outage Report in Northampton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Northampton come from postal codes NN2, NN1 and NN7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Northampton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Northampton, England
The most recent BT (British Telecom) outage reports came from the following cities: Northampton, Kettering, Olney, Towcester, Wellingborough and Rushden.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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Greg (@gregduffield) reported from Hanslope, England
@bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.
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Greg (@gregduffield) reported from Hanslope, England
@bt_uk After promising to investigate and respond to me today no word from them today. For those like me who rely on broadband to work from home steer clear of @bt_uk problem not moved forward in two weeks.
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Greg (@gregduffield) reported from Hanslope, England
@bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"
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Paul Hart - Food Scientist; Plant Proteins (@Freewheal) reported from Wymington, England
@BishopWeston @bt_uk @WhichUK Had all this end last year - - Conclusion was BT verify to THEIR own speed test not what you measure - Speed complaint gains improvements, but may not last - My hi speed contract headline not actually achievable where I live (750 m fm green box; overhead wires on telegraph poles)
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Greg (@gregduffield) reported from Hanslope, England
@bt_uk just continue to get worse. Say my house is not mine belongs to another one of their customers. Looks like their poor systems contribute to ID theft scam. Say can't do anything about it without the fraudsters consent.
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JP🃏 (@95Parsonage) reported from Wellingborough, England
You know it’s bad when the @btsport commentators gave Oglethorpe a run for a his money tonight #ntfc
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DC (@DcNpton) reported from Northamptonshire, England
ONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP
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Martin Dearden (@dearden47) reported from Northamptonshire, England
@Billypieman @bt_uk Welcome to my world Bill, they really are a waste of space I have had three final bills from them all different. They have issued a new contract each time I contacted them to CANCEL my contract therefore I am sitting on a large bill. I am at a loss what to do next.
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Sean Breslin (@brezsean) reported from Northamptonshire, England
This is the logic of a man actually employed to discuss football. At some point rather than producing clickbait think of how you can help your @SkySports or for that matter @btsport subscribers who in 2 months time might not be able to afford your product.
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Greg (@gregduffield) reported from Hanslope, England
@bt_uk unbelievable the problem according to BT is they already have a customer they are supplying at my address. Presumably providing him with false evidence he lives in my house. This is not a problem according to them.
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Sheila Kirwan☘️Podiatrist (@Northamptonpod) reported from Northamptonshire, England
@btbusinesscare No resolution , need help ASAP
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Amy Roots Music (@Amy_Followme_T) reported from Northamptonshire, England
@BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful
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YT: Beamie_live 🇬🇦 IG Jeannysse (@jeannysseT) reported from Northamptonshire, England
@bt_uk has the worse customer service. Installed BT just before lockdown and had issues with the aerial, it took them about 2 months to send someone out. Had no TV or Internet for that period of time. advisors don't put correct notes on the account.
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Saintsman99 👼 (@Saintsman99) reported from Northamptonshire, England
@btsport Cannot believe that during these times, when Sky Sports, gyms, even mortgage companies are allowing easy online suspension of payments, that you are being as difficult as possible to pause subscription. I now have no option but to cancel DD & I will not be coming back!🤬
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Greg (@gregduffield) reported from Hanslope, England
@bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.
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Charlie Fenner (@BrotherCharles) reported from Northamptonshire, England
@bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?
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Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England
@bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡
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Stephen Carter (@cartesr) reported from Northamptonshire, England
Great @btsport “20mins in 0-0 City not at the races” oh FFS Dark & Hoddle. In the pocket eh Glen !! Dark one of the worst commentator there is total off his tits screaming
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Jonathan Mitchell (@Jnthn_Mtchll) reported from Roade, England
@bt_uk Hi Aled. I’m using Apple Mail on Mac & iPhone. I’ve fixed it this morning. On iOS I had to put in the Outgoing server password again. macOS, putting in the password again didn’t help, kept failing ‘can’t connect to the account…’.
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Martine Mannion M.Sc. (@MartineMannion) reported from Wellingborough, England
Thanks @MicrosoftTeams this will be a very useful upgrade to have once @bt_uk fix the issue on our broadband network. Day 3 of no service.😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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soph v. 1.8 (@sophb66) reported
@bt_uk can someone please tell me why my wifi is severely lagging and slow today? It’s shocking, it is affecting every app. I pay for decent WiFi it would be nice to get what I pay for.
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Mark Barnett (@mbarnett87) reported
Karen Carney is an awful commentator / pundit. There are plenty of other female commentators who could do a much better job. #BBC, @btsport, @btsportfootball, @primevideosport
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Charles Culbertson (@charles_farles) reported from Isleornsay, Scotland
@DedeMac @bt_uk Another example of @bt_uk fobbing off their customers. Reported faults in the village have been “fixed” but keep recurring. If you would listen to your customers your network would improve and customer satisfaction would improve.
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Anfractuous (@AnfractuousOne) reported
@damiendavis @realpaulsmith @bt_uk Thanks much appreciated. I assume the thin grey cable going from the outside box is the same one that comes out above the skirting on the inside box? I assume that is the Fibre and the inside box then converts to standard network cable. Thanks again.
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John Kenealy (@JohnKenealy17) reported
@tonythemanc @btsportfootball @btsport Am a liverpool fan, that tackle was a red. Liverpool could not hit a barn door at 2 paces, front 3 are very very poor no excuses. 2017/18 and 18/19 and 19 to summer 2020 they were knocking 3 4 and 5 in week in week out, since there main assist has gone last summer Coutinho ****.
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S Michail (@smichail89) reported
@OpenreachHelp Can you help me with a fault on our line that @btbusinesscare say you were looking into yesterday? As always, @btbusinesscare not responding to emails or messages, so we’re left completely isolated and unclear on what’s happening. You’re destroying our business.
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Dede MacGillivray (@DedeMac) reported
@bt_uk broadband connectivity problems for several households in our village. Each gets treated in isolation on calling when the problem is clearly with the box, hard to get this through to customer service: teacher trying to teach, 87 yr old trying to keep in touch, come on BT.
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Justin Leonce (@JustDaFacts7) reported
I need another broadband provider as my current provider @bt_uk are not providing a good service at all. My mini hub struggles to play YouTube let alone allow me to work and the customer service i have received is shocking.
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Nigel Atter MSc (@nigel_atter) reported
@bt_uk Well the broadband is broken here - right now
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John Cosgrove 🇪🇺 (@DrJohnCosgrove) reported
@bt_uk It's not a big deal for me as I can use Vodafone, but I wanted to check I wasn't misusing your service, and to make you aware. Thanks again for your help