BT (British Telecom) Outage Report in Northampton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Northampton come from postal codes NN2, NN1 and NN6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Northampton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Northampton, England
The most recent BT (British Telecom) outage reports came from the following cities: Rushden, Emberton, Northampton, Kettering, Newport Pagnell, Towcester, Olney, Wellingborough and Daventry.
| City | Problem Type | Report Time |
|---|---|---|
 Rushden |
Wi-fi | |
| Emberton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Kettering |
Internet | |
| Northampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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YT: Beamie_live 🇬🇦 IG Jeannysse
(@jeannysseT) reported
from
Northamptonshire, England
@bt_uk has the worse customer service. Installed BT just before lockdown and had issues with the aerial, it took them about 2 months to send someone out. Had no TV or Internet for that period of time. advisors don't put correct notes on the account.
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Saintsman99 👼
(@Saintsman99) reported
from
Northamptonshire, England
@btsport Cannot believe that during these times, when Sky Sports, gyms, even mortgage companies are allowing easy online suspension of payments, that you are being as difficult as possible to pause subscription. I now have no option but to cancel DD & I will not be coming back!🤬
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Charlie Fenner
(@BrotherCharles) reported
from
Northamptonshire, England
@bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡
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Trevor Rhodes
(@Trev112) reported
from
Long Buckby, England
1) @btsport YouTube stream is ******* awful. 2) it’s a ******* disgrace the Champions League final isn’t on proper free TV for everyone. 3) they couldn’t have picked two more annoying commentators.
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DC
(@DcNpton) reported
from
Northamptonshire, England
ONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP
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Amy Roots Music
(@Amy_Followme_T) reported
from
Northamptonshire, England
@BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk After promising to investigate and respond to me today no word from them today. For those like me who rely on broadband to work from home steer clear of @bt_uk problem not moved forward in two weeks.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.
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Brian Mapley
(@MappersGKAcad) reported
from
Wellingborough, England
@SamAllanUK @bt_uk I think there’s been a complaint up there 👆
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Dion
(@dplosky) reported
from
Irthlingborough, England
@btsportfootball @btsport Crouch to sign in last few minutes! @petercrouch #coys
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Äpes
(@apes_86) reported
from
Harpole, England
@bt_uk On everything. My phone. The lot. It’s so bad.
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Ray Chessum
(@squashriderun) reported
from
Northamptonshire, England
@squash_pod @daveguinane @btsport I thought Eurosport were going to broadcast the “big” events on their free to air channels when they started to show live feeds but It never happened.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk just continue to get worse. Say my house is not mine belongs to another one of their customers. Looks like their poor systems contribute to ID theft scam. Say can't do anything about it without the fraudsters consent.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk unbelievable the problem according to BT is they already have a customer they are supplying at my address. Presumably providing him with false evidence he lives in my house. This is not a problem according to them.
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Martine Mannion M.Sc.
(@MartineMannion) reported
from
Wellingborough, England
Thanks @MicrosoftTeams this will be a very useful upgrade to have once @bt_uk fix the issue on our broadband network. Day 3 of no service.😒
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Sean Breslin
(@brezsean) reported
from
Northamptonshire, England
This is the logic of a man actually employed to discuss football. At some point rather than producing clickbait think of how you can help your @SkySports or for that matter @btsport subscribers who in 2 months time might not be able to afford your product.
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Sara Palmer 🎧🎤📻
(@9amgirl) reported
from
Northamptonshire, England
Anyone else’s @bt_uk TV signal rubbish. Just started watching #Lionesses #ENGNOR
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Goodhand
(@Dave_Goodhand) reported
@bt_uk Hi I work for a local council dealing with addresses. I've had a customer who has been told their address doesn't appear correctly with BT & they need contact the royal mail & council. I've checked both these they look correct. Would someone be able to check at your end?
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John Ball
(@ball10ball) reported
@SkyHelpTeam how do I get someone to help me on a username/password issue on BTSport app. @btsport cannot help as I subscribe through Sky.
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Kieran Hooper
(@KieHooper) reported
@bt_uk Its the worst service I’ve ever had. Have had a complain open pretty much since early last year and then they randomly closed it without talking to me. I’ve since reopened it and now it’s just being ignored. The customer service is almost as bad as the broadband itself!
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Daniel
(@Daniel10627214) reported
@bt_uk What a load of **** be for promoting this rubbish fix what you have put out o ready shitty bt never ever recommend to anybody bt suck ask them to fix something and thay charge you or say its right on there end so no problems fu bt
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Ash
(@ash_patel13) reported
@bt_uk @bt_uk terrible customer service. Waiting times over 45 mins, then transferred to another department only to be cut off. Second call of the day waiting for over an hour only for my BT handset to die. Now on my 3rd call of the day! why have I stayed with BT for 20 years!!
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Glyn Evans
(@photosbyglyn) reported
@bt_uk Hello, I renewed my contract to a cheaper plan but got an email saying my DD was unchanged. Did online chat and was told my DD would be cheaper, but it is still showing the old amount. Not trusting the none English support person I tried to amend DD online but still not correct £
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Catherine Campbell
(@cmlcampbell) reported
well, @bt_uk's useless tech support annoyed me enough to go and check for alternative broadband today. Half the cost for twice the speed? OK, then..
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Gareth Reid
(@garethreid98) reported
@bt_uk just on phone with CS for 81minutes with no resolution. I had ‘upgraded’ from phone to phone and broadband in December. Open reach did not show on 08/12 and then again on 05/01. Two months later and I’m told someone will ring in two weeks to arrange. Already paid 3 months!
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Danbod
(@DDanbod) reported
@BritishGasHelp After being contacted by the home care ‘supervisor’ who was equally rude! I would suggest spending the time training your staff .Before contacting yourselves I had been talking to @bt_uk who’s customer was excellent! Sorry @BritishGas you have lost a customer #badcustomerservice
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justinewebster
(@jtwbailey) reported
@Loraine02407982 @bt_uk Wow Lorraine same issue here - 3rd missed appointment today.