BT (British Telecom)

BT (British Telecom) Outage Report in Northampton, England

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The latest reports from users having issues in Northampton come from postal codes NN1, NN2 and NN6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Northampton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Northampton, England 08/28/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Northampton, Daventry, Rushden, Wellingborough and Kettering.

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City Problem Type Report Time
United KingdomNorthampton Internet
United KingdomNorthampton Phone
United KingdomNorthampton Internet
United KingdomNorthampton Internet
United KingdomNorthampton Total Blackout
United KingdomDaventry Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Northampton, England

Latest outage, problems and issue reports in Northampton and nearby locations:

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk After promising to investigate and respond to me today no word from them today. For those like me who rely on broadband to work from home steer clear of @bt_uk problem not moved forward in two weeks.

  • BrotherCharles Charlie Fenner (@BrotherCharles) reported from Northamptonshire, England

    @bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?

  • dearden47 Martin Dearden (@dearden47) reported from Northamptonshire, England

    @Billypieman @bt_uk Welcome to my world Bill, they really are a waste of space I have had three final bills from them all different. They have issued a new contract each time I contacted them to CANCEL my contract therefore I am sitting on a large bill. I am at a loss what to do next.

  • brezsean Sean Breslin (@brezsean) reported from Northamptonshire, England

    This is the logic of a man actually employed to discuss football. At some point rather than producing clickbait think of how you can help your @SkySports or for that matter @btsport subscribers who in 2 months time might not be able to afford your product.

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk unbelievable the problem according to BT is they already have a customer they are supplying at my address. Presumably providing him with false evidence he lives in my house. This is not a problem according to them.

  • MartineMannion Martine Mannion M.Sc. (@MartineMannion) reported from Wellingborough, England

    Thanks @MicrosoftTeams this will be a very useful upgrade to have once @bt_uk fix the issue on our broadband network. Day 3 of no service.😒

  • 95Parsonage JP🃏 (@95Parsonage) reported from Wellingborough, England

    You know it’s bad when the @btsport commentators gave Oglethorpe a run for a his money tonight #ntfc

  • DcNpton DC (@DcNpton) reported from Northamptonshire, England

    ONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP

  • Amy_Followme_T Amy Roots Music (@Amy_Followme_T) reported from Northamptonshire, England

    @BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk just continue to get worse. Say my house is not mine belongs to another one of their customers. Looks like their poor systems contribute to ID theft scam. Say can't do anything about it without the fraudsters consent.

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.

  • jeannysseT YT: Beamie_live 🇬🇦 IG Jeannysse (@jeannysseT) reported from Northamptonshire, England

    @bt_uk has the worse customer service. Installed BT just before lockdown and had issues with the aerial, it took them about 2 months to send someone out. Had no TV or Internet for that period of time. advisors don't put correct notes on the account.

  • Jnthn_Mtchll Jonathan Mitchell (@Jnthn_Mtchll) reported from Roade, England

    @bt_uk Hi Aled. I’m using Apple Mail on Mac & iPhone. I’ve fixed it this morning. On iOS I had to put in the Outgoing server password again. macOS, putting in the password again didn’t help, kept failing ‘can’t connect to the account…’.

  • HayleyWhite36 Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡

  • Saintsman99 Saintsman99 👼 (@Saintsman99) reported from Northamptonshire, England

    @btsport Cannot believe that during these times, when Sky Sports, gyms, even mortgage companies are allowing easy online suspension of payments, that you are being as difficult as possible to pause subscription. I now have no option but to cancel DD & I will not be coming back!🤬

  • cartesr Stephen Carter (@cartesr) reported from Northamptonshire, England

    Great @btsport “20mins in 0-0 City not at the races” oh FFS Dark & Hoddle. In the pocket eh Glen !! Dark one of the worst commentator there is total off his tits screaming

  • gregduffield Greg (@gregduffield) reported from Hanslope, England

    @bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.

  • Freewheal Paul Hart - Food Scientist; Plant Proteins (@Freewheal) reported from Wymington, England

    @BishopWeston @bt_uk @WhichUK Had all this end last year - - Conclusion was BT verify to THEIR own speed test not what you measure - Speed complaint gains improvements, but may not last - My hi speed contract headline not actually achievable where I live (750 m fm green box; overhead wires on telegraph poles)

  • Northamptonpod Sheila Kirwan☘️Podiatrist (@Northamptonpod) reported from Northamptonshire, England

    @btbusinesscare No resolution , need help ASAP

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RuthGrindey Ruth Grindey (@RuthGrindey) reported

    @bt_uk Remember rural areas have no mobile signal, therefore no way to raise the alarm in an emergency! Having a working telephone line is essential and without it, it puts people at risk.

  • TwistedTim76 Twisted Tim (@TwistedTim76) reported

    @bt_uk your 4 hours to late its just come back on this hybrid using the minihub external is rubbish if you get issues you have to contact bt to turn it on

  • turchest Richard Burdon (@turchest) reported

    Best thing about @bt_uk going to digital voice is that, hopefully, very soon nobody’s will have to use @bt_uk and that they go out of business. Use anyone else. They’re the worst, most unreliable and untrustworthy company there is.

  • En3o_ Enzo Faranda (@En3o_) reported

    @bt_uk hey, I keep having issues with my mobile and connection. I keep getting SMS about work being carried out in my area. But nothing is ever improved

  • nugwin73 🎸🤘🏻Nugwin73™🎮📷⚒️ (@nugwin73) reported

    @hol666 @bt_uk mine has been fine until last night. Had to reset the router and it never reconnected.

  • an_idle_while Heather Close (@an_idle_while) reported

    @bt_uk 3 households in KA269JS have internet down as of about 3pm today. Do you know when this will be fixed? Thx

  • becky_willett Becky Purvin (@becky_willett) reported from Herefordshire, England

    Awful service from @bt_uk waited in all afternoon for the 2nd time and no one has turned up again, keep getting promises of call back but no one ever does 😡 appalling customer service

  • GillWiltshire Gill Wiltshire (@GillWiltshire) reported

    @bt_uk brilliant response to an outage yesterday in my village. My mini hub arrived less than 24 hours after the issue (which had been resolved anyway) . Very impressed with the proactively. I have a solution if any further issues. Thank you !

  • thatwisewitch 🎅🏻That Christmas Witch🎅🏻 (@thatwisewitch) reported

    @bt_uk my internet has been down since 1pm and the app is suggesting there’s issues in my area and it won’t be up and running until tomorrow but my neighbours connection is fine!

  • SimonBlundell Simon Blundell (@SimonBlundell) reported

    @bt_uk My Broadband has been down for a WEEK !!!!! You keep giving fix dates and keep changing them now you state that there is no predicted fix date FFS when are you going to bring back my broadband ? Oh by the way your customer service is non existent !! My postcode is DL14 0TN