BT (British Telecom) Outage Report in Northampton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Northampton come from postal codes NN1, NN3 and NN2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Northampton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Northampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Northampton, England
The most recent BT (British Telecom) outage reports came from the following cities: Northampton, Rushden, Wellingborough, Kettering and Daventry.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Rushden |
Internet | |
| Wellingborough |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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YT: Beamie_live 🇬🇦 IG Jeannysse
(@jeannysseT) reported
from
Northamptonshire, England
@bt_uk has the worse customer service. Installed BT just before lockdown and had issues with the aerial, it took them about 2 months to send someone out. Had no TV or Internet for that period of time. advisors don't put correct notes on the account.
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Simone Perrin
(@simoneperrin123) reported
from
Wellingborough, England
@bt_uk If you private message or hey maybe call me you can read the length of my complaint!!
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk just continue to get worse. Say my house is not mine belongs to another one of their customers. Looks like their poor systems contribute to ID theft scam. Say can't do anything about it without the fraudsters consent.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡
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Mark Wilson 👨🏻💻
(@markwilsonit) reported
from
Olney, England
Received today from @VodafoneUK: "Your monthly cost will go up by 4.5%. This reflects the UK Consumer Price Index (CPI) at 0.6% (as published in January 2021), plus an additional 3.9% to cover the increasing costs of operating our network.". @BT_UK have similar in their terms...
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Paul Hart - Food Scientist; Plant Proteins
(@Freewheal) reported
from
Wymington, England
@BishopWeston @bt_uk @WhichUK Had all this end last year - - Conclusion was BT verify to THEIR own speed test not what you measure - Speed complaint gains improvements, but may not last - My hi speed contract headline not actually achievable where I live (750 m fm green box; overhead wires on telegraph poles)
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JP🃏
(@95Parsonage) reported
from
Wellingborough, England
You know it’s bad when the @btsport commentators gave Oglethorpe a run for a his money tonight #ntfc
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Stephen Carter
(@cartesr) reported
from
Northamptonshire, England
Great @btsport “20mins in 0-0 City not at the races” oh FFS Dark & Hoddle. In the pocket eh Glen !! Dark one of the worst commentator there is total off his tits screaming
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk unbelievable the problem according to BT is they already have a customer they are supplying at my address. Presumably providing him with false evidence he lives in my house. This is not a problem according to them.
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Jonathan Mitchell
(@Jnthn_Mtchll) reported
from
Roade, England
@bt_uk Hi Aled. I’m using Apple Mail on Mac & iPhone. I’ve fixed it this morning. On iOS I had to put in the Outgoing server password again. macOS, putting in the password again didn’t help, kept failing ‘can’t connect to the account…’.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk After promising to investigate and respond to me today no word from them today. For those like me who rely on broadband to work from home steer clear of @bt_uk problem not moved forward in two weeks.
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Amy Roots Music
(@Amy_Followme_T) reported
from
Northamptonshire, England
@BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful
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DC
(@DcNpton) reported
from
Northamptonshire, England
ONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP
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Charlie Fenner
(@BrotherCharles) reported
from
Northamptonshire, England
@bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?
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Sheila Kirwan☘️Podiatrist
(@Northamptonpod) reported
from
Northamptonshire, England
@btbusinesscare No resolution , need help ASAP
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Martine Mannion M.Sc.
(@MartineMannion) reported
from
Wellingborough, England
Thanks @MicrosoftTeams this will be a very useful upgrade to have once @bt_uk fix the issue on our broadband network. Day 3 of no service.😒
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Martin Dearden
(@dearden47) reported
from
Northamptonshire, England
@Billypieman @bt_uk Welcome to my world Bill, they really are a waste of space I have had three final bills from them all different. They have issued a new contract each time I contacted them to CANCEL my contract therefore I am sitting on a large bill. I am at a loss what to do next.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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kels c
(@12Clarkey_) reported
@bt_uk still flashing pink. Any help? Yes we’ve waited passed midnight, yes we’ve reset etc - line installed yesterday
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tony coles
(@antonseloc) reported
Having griped about @bt_uk and their spurious claims re broadband, it is only fair to say now how brilliant their response has been. From ‘Irish Sharon’ in customer services (👏👏👏) to the engineer who came out to try to put things right, couldn’t ask for better. Thank you. 👍
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Rebecca Anne Byrne
(@RebeccaAnneByr1) reported
@bt_uk No it's to do with external work. The engineer checked if any of our household had displayed covid symptoms and came in wearing his mask. I have now been on hold for 10 minutes trying to speak to someone. This isn't the excellent customer service I was led to believe you provided
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Ben O'Loughlin
(@benjog88) reported
@bt_uk any word on when the Internet issue will be resolved in Oldham?
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John Bergqvist
(@JohnLBergqvist) reported
@bt_uk Hi, I was told to contact Aisling (Or Aileen?) from BT again after 2PM today if no-one had been in touch about my mother's service, which they haven't been. Can you help?
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robert maxey
(@robmaxey1) reported
@bt_uk hi there. I went for the fibre upgrade a year ago, with the “Guaranteed 46mbs”. I have never got near that. Generally around 27-30. I think I once saw 37. NG13 8TR postcode. Pls advise ? I would have called or emailed rather than tweeting, but not listed on your web page
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John Bergqvist
(@JohnLBergqvist) reported
@bt_uk My mother's BT order "VOL013-554425748681" has changed to show her landline install is now cancelled? What's going on, please help - we've been messed around for over 2 months now.
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Elly
(@Ehlan22) reported
@bt_uk all my wires work in the test socket but it doesn’t once the cover is back on master socket 5c engineer is complaining it’s the wires not the socket therefore not his problems which is not right
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Bree
(@LiLNinjaHamster) reported
@bt_uk Please have the person in charge of our issue check the DM’s as we’re waiting for a callback about our month-long WIFI issue.
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Steven Ford
(@Steven4rd) reported
@bt_uk Free WiFi hotspot is not working, £7.99 WiFi hotspot not working. Wasted time and money for a service I already pay for.