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BT (British Telecom)

BT (British Telecom) outages and service status in Towcester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Towcester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Towcester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Towcester, England

The most recent BT (British Telecom) outage reports came from the following cities: Milton Keynes, and Northampton.

CityProblem TypeReport Time
Milton Keynes Internet 1 hour ago
Milton Keynes Internet 3 days ago
Milton Keynes Phone 7 days ago
Northampton Internet 11 days ago
Milton Keynes Internet 14 days ago
Northampton Internet 14 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Towcester, England

Latest outage, problems and issue reports in Towcester and nearby locations:

  • gregduffield
    Greg (@gregduffield) reported from Hanslope, England

    @bt_uk just continue to get worse. Say my house is not mine belongs to another one of their customers. Looks like their poor systems contribute to ID theft scam. Say can't do anything about it without the fraudsters consent.

  • HayleyWhite36
    Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡

  • helzgm
    Helz (@helzgm) reported from Milton Keynes, England

    @bt_uk picked a REALLY bad week to piss me off.... absolute sneaky theives 😡

  • gregduffield
    Greg (@gregduffield) reported from Milton Keynes, England

    @bt_uk my broadband is due to activate today. Received no kit. No communication from BT. Now been on hold for 35 mins. For a communications business they are very poor at it.

  • Amy_Followme_T
    Amy Roots Music (@Amy_Followme_T) reported from Northamptonshire, England

    @BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful

  • Saintsman99
    Saintsman99 👼 (@Saintsman99) reported from Northamptonshire, England

    @btsport Cannot believe that during these times, when Sky Sports, gyms, even mortgage companies are allowing easy online suspension of payments, that you are being as difficult as possible to pause subscription. I now have no option but to cancel DD & I will not be coming back!🤬

  • BeccyHerbert
    Beccy Herbert (@BeccyHerbert) reported from Milton Keynes, England

    Is anyone else in #miltonkeynes experiencing terrible internet connection via @bt_uk ? It’s been awful yesterday and today.

  • gregduffield
    Greg (@gregduffield) reported from Hanslope, England

    @bt_uk unbelievable the problem according to BT is they already have a customer they are supplying at my address. Presumably providing him with false evidence he lives in my house. This is not a problem according to them.

  • kaylougrant86
    Kay Louise (@kaylougrant86) reported from Milton Keynes, England

    @bt_uk Wonderful. In a half hour queue to cancel it. Maybe this is something you could introduce on your website so it saves on calls #justathought

  • DcNpton
    DC (@DcNpton) reported from Northamptonshire, England

    ONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP

  • gregduffield
    Greg (@gregduffield) reported from Hanslope, England

    @bt_uk After promising to investigate and respond to me today no word from them today. For those like me who rely on broadband to work from home steer clear of @bt_uk problem not moved forward in two weeks.

  • jeannysseT
    YT: Beamie_live 🇬🇦 IG Jeannysse (@jeannysseT) reported from Northamptonshire, England

    @bt_uk has the worse customer service. Installed BT just before lockdown and had issues with the aerial, it took them about 2 months to send someone out. Had no TV or Internet for that period of time. advisors don't put correct notes on the account.

  • nixonwampamba
    Nixon (@nixonwampamba) reported from Milton Keynes, England

    @bt_uk Broadband service in MK4 keeps disconnecting, please can you get someone to check. Not able to send you chat on website as chat is closed #bt_broadband

  • BeccyHerbert
    Beccy Herbert (@BeccyHerbert) reported from Milton Keynes, England

    @bt_uk why is the internet/WiFi so bad today? Shockingly ineffectual.

  • BrotherCharles
    Charlie Fenner (@BrotherCharles) reported from Northamptonshire, England

    @bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?

  • gregduffield
    Greg (@gregduffield) reported from Hanslope, England

    @bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"

  • gregduffield
    Greg (@gregduffield) reported from Hanslope, England

    @bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.

  • gregduffield
    Greg (@gregduffield) reported from Hanslope, England

    @bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.

  • Jnthn_Mtchll
    Jonathan Mitchell (@Jnthn_Mtchll) reported from Roade, England

    @bt_uk Hi Aled. I’m using Apple Mail on Mac & iPhone. I’ve fixed it this morning. On iOS I had to put in the Outgoing server password again. macOS, putting in the password again didn’t help, kept failing ‘can’t connect to the account…’.

  • rosieintheuk
    Rosie Tran (@rosieintheuk) reported from Buckingham, England

    @bt_uk actually everything was sorted but then the WiFi completely became inconsistent this morning. I have now resumed tethering my iPhone. Is there any way to check what’s going on with the signal? It was working fine all weekend?!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RijulSinghMali1
    Rijul Singh Malik (@RijulSinghMali1) reported

    Hi @btsport , I have been trying to cancel your livestream monthly pass but there seems no help from you guys as well as no replies. Is this a scam you guys are running ? Cancel my subscription right now @btsport #btsport

  • adbalfour
    Alex Balfour (@adbalfour) reported

    @bt_uk Why is BT customer service so dreadful?? I was hopeful it would improve when they re-shored to UK. Does BT have too many customers and are subtly trying to reduce numbers? They’ve certainly succeeded in this with the next generation. My teenage children LOATHE BT!

  • MelanieB237
    MelanieB (@MelanieB237) reported

    @bt_uk I cannot put into words how disgraceful the service has been from BT. Back and forth for 2 days and still no resolution, just the same reply over and over again. I'm beyond upset and stressed.

  • Lazy_sunbather_
    Andy W (@Lazy_sunbather_) reported

    In the new award for worst customer services, I telephoned @bt_uk, agreed a new 24 months contract. When the email came through the agreed price was for 3 months only. I ring back to cancel and apparently have to wait for the contract to actually start before they will cancel it.

  • JoeTeape
    joe teape (@JoeTeape) reported

    @bt_uk No it’s super slow broadbrand been like it for over a month with service also disrupted and not getting speeds promised

  • Grayruskin
    Angelina Gray MkIl (@Grayruskin) reported

    @PrentonTommy @btsport You're right she's bloody awful.

  • phil70uk
    Philip (@phil70uk) reported

    @bt_uk BT, is it normal that you would send a broadband customer a ‘free’ unlimited data 4GEE WiFi Mini 2020 device, whilst they await an engineer visit? This has happened to my elderly parent.

  • daveinrusholme
    I, daveinrusholme (@daveinrusholme) reported

    Email from @btsport Can Fury retire undefeated it says. I mean, who gives a ****? Seems like boxing, pay-to-view nonsense is a last desperate throw of the dice.

  • DilysMorgan
    Dilys Morgan (@DilysMorgan) reported

    Dear @BT_UK A friend's house has just burnt down. One of your colleagues told her she has to £700 to cancel her contract. REALLY? Her house has just burnt down.

  • OhJulie73
    Julie Swift 🐶 (@OhJulie73) reported from Huddersfield, England

    @bt_uk hi, I'm very disappointed that my broadband price has gone up to £31+ per month, I didn't sign up for that price, is there any way I can cancel my contract, as it's not feasible for me in the long run? Thanks.