BT (British Telecom) Outage Report in Towcester, Northamptonshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Towcester, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Towcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Towcester, Northamptonshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Milton Keynes and Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes |
Internet | |
| Milton Keynes |
Internet | |
| Milton Keynes |
Wi-fi | |
| Northampton |
Wi-fi | |
| Northampton |
Phone | |
| Milton Keynes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Towcester, England
Latest outage, problems and issue reports in Towcester and nearby locations:
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Ray Farmer
(@scale_143) reported
from
Milton Keynes, England
@bt_uk is there a problem with broadband in the Milton Keynes area
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk After promising to investigate and respond to me today no word from them today. For those like me who rely on broadband to work from home steer clear of @bt_uk problem not moved forward in two weeks.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk solution is to lie to @WeAreOpenreach to create a false reason for a visit (another 3 week delay for me) from an engineer. And hope he sorts out. They couldn't explain how because "I'm not an engineer"
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Stephen Carter
(@cartesr) reported
from
Northamptonshire, England
Great @btsport “20mins in 0-0 City not at the races” oh FFS Dark & Hoddle. In the pocket eh Glen !! Dark one of the worst commentator there is total off his tits screaming
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Amy Roots Music
(@Amy_Followme_T) reported
from
Northamptonshire, England
@BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk All you tweet about is stopping work and the weekend. That's exactly what I have encountered from your staff's attitude to work. BT Culture stuff the customer its nearly the Weekend.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk just continue to get worse. Say my house is not mine belongs to another one of their customers. Looks like their poor systems contribute to ID theft scam. Say can't do anything about it without the fraudsters consent.
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Hunnybun's Bracelets
(@HayleyWhite36) reported
from
Northamptonshire, England
@bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡
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Charlie Fenner
(@BrotherCharles) reported
from
Northamptonshire, England
@bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?
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Martin Dearden
(@dearden47) reported
from
Northamptonshire, England
@Billypieman @bt_uk Welcome to my world Bill, they really are a waste of space I have had three final bills from them all different. They have issued a new contract each time I contacted them to CANCEL my contract therefore I am sitting on a large bill. I am at a loss what to do next.
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Greg
(@gregduffield) reported
from
Milton Keynes, England
@bt_uk my broadband is due to activate today. Received no kit. No communication from BT. Now been on hold for 35 mins. For a communications business they are very poor at it.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk Please could you advise the correct procedure to lodge a formal GDPR complaint. As you have failed to act when informed that your incorrect record keeping has led to a breach of my data which puts me at increased risk of ID theft.
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Greg
(@gregduffield) reported
from
Hanslope, England
@bt_uk unbelievable the problem according to BT is they already have a customer they are supplying at my address. Presumably providing him with false evidence he lives in my house. This is not a problem according to them.
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Matthew Barrett
(@blueridgehotel) reported
from
Brackley, England
@bt_uk absolutely feel let down by BT. Sent my 75 year old Mum deferent equipment, failed to install and left her panicking with delays. No where to complain as no one answers.
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Jonathan Mitchell
(@Jnthn_Mtchll) reported
from
Roade, England
@bt_uk Hi Aled. I’m using Apple Mail on Mac & iPhone. I’ve fixed it this morning. On iOS I had to put in the Outgoing server password again. macOS, putting in the password again didn’t help, kept failing ‘can’t connect to the account…’.
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Beccy Herbert
(@BeccyHerbert) reported
from
Milton Keynes, England
@bt_uk why is the internet/WiFi so bad today? Shockingly ineffectual.
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Beccy Herbert
(@BeccyHerbert) reported
from
Milton Keynes, England
Is anyone else in #miltonkeynes experiencing terrible internet connection via @bt_uk ? It’s been awful yesterday and today.
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🍁california🍁
(@fantomowa) reported
from
Milton Keynes, England
@bt_uk can someone help me with my wifi?
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Rosie Tran
(@rosieintheuk) reported
from
Buckingham, England
@bt_uk actually everything was sorted but then the WiFi completely became inconsistent this morning. I have now resumed tethering my iPhone. Is there any way to check what’s going on with the signal? It was working fine all weekend?!
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Fiona Farley
(@FifiHockeyChic8) reported
from
Milton Keynes, England
@bt_uk your uk customer service 👌🏾👌🏾👌🏾 mint. Give Deborah a raise!!! Best customer service recieved in a long time #newcustomer #25hours
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Becky Purvin
(@becky_willett) reported
@bt_uk It’s a home move, supposed to come last Monday, didn’t turn up, then again today and didn’t turn up, both times we’ve phoned and been assured someone will call back to resolve and they never do
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Lisa Sherratt
(@Lisasherratt) reported
@bt_uk I've heard this all before and the hub has always been the problem.... I will follow the instructions this weekend and see what happens. But as I said in my message, typical at the end of a contract.
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Joy Roxas
(@joy___r) reported
@bt_uk Ok have done so. It's been down since 6am. Hopefully it will get resolved soon
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Matthew Hardy
(@drmatthewhardy) reported
And the problem all along? @EE's sim card setup process hadn't overwritten the file with data connection settings that @bt_uk's sim had installed. Simply deleting the file sorted the problem.
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Becky Purvin
(@becky_willett) reported
from
Herefordshire, England
Awful service from @bt_uk waited in all afternoon for the 2nd time and no one has turned up again, keep getting promises of call back but no one ever does 😡 appalling customer service
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Gill Wiltshire
(@GillWiltshire) reported
@bt_uk brilliant response to an outage yesterday in my village. My mini hub arrived less than 24 hours after the issue (which had been resolved anyway) . Very impressed with the proactively. I have a solution if any further issues. Thank you !
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Christian
(@AllAmericanCFC) reported
@bt_uk I was told for the last week that an engineer would come by my house and resolve the connection issue. Today came and went and still NOTHING. As a brand new customer you are absolutely getting off on the wrong foot with me. #BT #customerexperience
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🎅🏻That Christmas Witch🎅🏻
(@thatwisewitch) reported
@bt_uk It’s sorted now i managed to get through to customer services thanks
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Mark Greaves
(@DynamicAscents) reported
@bt_uk Yes tried that. The red 4G signal bars keep flashing red. Been fine for ages and since update it’s gone awol
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Joy Roxas
(@joy___r) reported
@bt_uk Hello, yes but it said they will aim to fix the issue within 5 days. Which is a long time - especially given I'm working from home. Now relying on mobile hotspot with EE.