BT (British Telecom) outages and service status in Hethe, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Hethe, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Phone.
- The most recent signal from this area was received Jul 16, 2:44 PM GMT+1.
- E-mail (50%)
- Phone (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hethe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hethe, England
The most recent BT (British Telecom) outage reports came from the following cities: Banbury, Kidlington, Towcester, and Bicester.
| City | Problem Type | Report Time |
|---|---|---|
 Banbury
|
Phone | 1 day ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Hethe, England
Latest outage, problems and issue reports in Hethe and nearby locations:
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Mike seaton (@mikeseat) reported from Brackley, England@bt_uk Hello, my mobile was due to be delivered today, and my service switched to yourselves. But when I track my order it's showing not despatched but still saying my service should start today...... dpd were the delivery agent but have heard nothing from them....
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Martin The Mushroom (@MartinLevy9) reported from Hethe, EnglandHow can @BTBusiness @btbusinesscare get away with the appalling service levels they offer. I’m of to another provider
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Rosie Tran (@rosieintheuk) reported from Buckingham, England@bt_uk actually everything was sorted but then the WiFi completely became inconsistent this morning. I have now resumed tethering my iPhone. Is there any way to check what’s going on with the signal? It was working fine all weekend?!
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandFor a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Ben Steventon (@BonSteventon) reported from Kidlington, England@bt_uk any issues with internet in OX5 2 area? Our hub is going from red to blue every 5 minutes
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Richie Wypior 🇬🇧 (@VillaRichie22) reported from North Newington, EnglandBut haven’t got so can participate chance to win a package or you can add to my account for being a long time customer @btsport @EE 👍
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Martin The Mushroom (@MartinLevy9) reported from Hethe, England@btbusinesscare The point is you’re not there to help your business customers. Actually you are a disgrace I placed an order 10 days ago. Signed the contract and now you have no record of it. I have tried 3 times today talking to your call centres in India and still has not been resolved.
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Matthew Barrett (@blueridgehotel) reported from Brackley, England@bt_uk absolutely feel let down by BT. Sent my 75 year old Mum deferent equipment, failed to install and left her panicking with delays. No where to complain as no one answers.
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Moff (@Moffontour) reported from Oxfordshire, England@bt_uk I am absolutely appalled to hear of the disgraceful service you have given my severely disabled parents. Passing my mothers call from pillar to post for so long she had a seizure then promising to call her back but not doing so. Without WiFi or help since Thursday. 😡😠🤬
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☕ Gary Warden ☕ (@merchandiseman) reported from Buckingham, England@bt_uk Hi BT. Today I have mainly stayed in all day waiting for an engineer to turn up on a prebooked appointment which was confirmed by text earlier in week. No answer on you customer service numbers. Poor service
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Josh (@Creza) reported from Banbury, England@endurAAABH @Defraaag @bt_uk yh wait until I get my hands the next retard at BT that tells me to "reset my internet"
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Simon Kaye (@sikaye_oxf) reported from Oxfordshire, England@bt_uk my bt disc has started to fail. Seems to go orange after a few hours. Wifi devices reverting to router giving very poor performance
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E L L I E B L A K E (@ellieeeroseee_) reported from Oxfordshire, EnglandSo many calls and emails and still no broadband, yet had an email to say our account has been cancelled. Absolutely awful service from @bt_uk surely it’s not this difficult to come and fit out WiFi in to our new property?!
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zoces (@zoces2) reported from Banbury, England@bt_uk After continuous low speed and I’m stuck in the last six months various problems with the line I’ve been in the property change years doesn’t matter what provider are you have, the same things happen the splitter need to replace be replaced every year the hub usually
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandI had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Richie Wypior 🇬🇧 (@VillaRichie22) reported from Drayton, England@EE @MarcAllera luckily never been a Doug been with the No 1 network 30 years #EEGoldencustomer @btsport subscription 🙏 #5G
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Ben Steventon (@BonSteventon) reported from Kidlington, England@bt_uk Hi - no issues on the status checker and phone line seems ok, but still experiencing connection issues.
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Dr Rich Willis (@willisRM73) reported from Kidlington, England@bt_uk Credit where it’s due. BT phoned me when they said they would & resolved my week-long issue. Everything working fine now but it shouldn’t have taken this long. 1 fairly satisfied long-standing customer. 👍
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zoces (@zoces2) reported from Banbury, England@bt_uk Every six months regardless of provider, the engineer is supposed to come round this morning put a card through the door didn’t even ring the bell. I’m hoping by messaging you that you can help me get these problems resolved.
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Ronan Barton (@Ronan_Barton) reported from Banbury, England@bt_uk a little disappointed, I called yesterday to report an error in the address I gave for my move. Due to the need for the order to be closed down. Was told to call today. Still no luck! 😩
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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BudeBee (@_BudeBee) reported@bt_uk Terrible service from BT. - No broadband service for 4 days - Broadband speed was less than 10Mbps since I moved in - Not been able to get compensation for either issue
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BudeBee (@_BudeBee) reported@bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.
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nicolas mcmillan (@herbie963) reportedAbsolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz
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James Ferguson 🏴 🇮🇹 (@LucioFulciFan) reported@bt_uk I would like to discuss a small issue with my bill.
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steven 🏴🇨🇱🇮🇪 (@weblivz) reported@bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.
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grace hooper (@messalinahooper) reported@bt_uk so after 21 days of "service" I've had justv6 days of tv working without Internet dropping. That's really, really poor. If you don't cover Hurst Green then don't sell your service here
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Shoshanah Cohen (@sc2987) reported@bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).
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Witold Chojnowski (@Boytjie8) reported@BTCare hello, i am abroad in travelling In Croatia atm. Bt randomly disabled my email.having spent three hours with your messaging team it is still, not working. What do I do? I would like to speak to someone on a phone
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MARK FISHER (@MARKFIS77921435) reported@bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service
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Katy Nicholls (@Its_Baby_K) reported@bt_uk my business Wi-Fi is down and the only person who is authorised to talk to you (my manager) is away indefinitely. We need Wi-Fi to function please help.