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BT (British Telecom)

BT (British Telecom) outages and service status in Hethe, England

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Hethe, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hethe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Hethe, England

The most recent BT (British Telecom) outage reports came from the following cities: Bicester.

Community Discussion

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BT (British Telecom) Issues Reports Near Hethe, England

Latest outage, problems and issue reports in Hethe and nearby locations:

  • blueridgehotel
    Matthew Barrett (@blueridgehotel) reported from Brackley, England

    @bt_uk absolutely feel let down by BT. Sent my 75 year old Mum deferent equipment, failed to install and left her panicking with delays. No where to complain as no one answers.

  • ellieeeroseee_
    E L L I E B L A K E (@ellieeeroseee_) reported from Oxfordshire, England

    So many calls and emails and still no broadband, yet had an email to say our account has been cancelled. Absolutely awful service from @bt_uk surely it’s not this difficult to come and fit out WiFi in to our new property?!

  • BonSteventon
    Ben Steventon (@BonSteventon) reported from Kidlington, England

    @bt_uk any issues with internet in OX5 2 area? Our hub is going from red to blue every 5 minutes

  • zoces2
    zoces (@zoces2) reported from Banbury, England

    @bt_uk Every six months regardless of provider, the engineer is supposed to come round this morning put a card through the door didn’t even ring the bell. I’m hoping by messaging you that you can help me get these problems resolved.

  • rosieintheuk
    Rosie Tran (@rosieintheuk) reported from Buckingham, England

    @bt_uk actually everything was sorted but then the WiFi completely became inconsistent this morning. I have now resumed tethering my iPhone. Is there any way to check what’s going on with the signal? It was working fine all weekend?!

  • Moffontour
    Moff (@Moffontour) reported from Oxfordshire, England

    @bt_uk I am absolutely appalled to hear of the disgraceful service you have given my severely disabled parents. Passing my mothers call from pillar to post for so long she had a seizure then promising to call her back but not doing so. Without WiFi or help since Thursday. 😡😠🤬

  • merchandiseman
    ☕ Gary Warden ☕ (@merchandiseman) reported from Buckingham, England

    @bt_uk Hi BT. Today I have mainly stayed in all day waiting for an engineer to turn up on a prebooked appointment which was confirmed by text earlier in week. No answer on you customer service numbers. Poor service

  • zoces2
    zoces (@zoces2) reported from Banbury, England

    @bt_uk Slow speed the engineer not turning up my booster network box not working properly when I go on a table connection can’t find the hot BT wholesale speed test.

  • VillaRichie22
    Richie Wypior 🇬🇧 (@VillaRichie22) reported from North Newington, England

    But haven’t got so can participate chance to win a package or you can add to my account for being a long time customer @btsport @EE 👍

  • BikeSgt
    RP Bike Sgt (@BikeSgt) reported from Bicester, England

    Generally quick to moan at poor customer service so for a change a positive post about @bt_uk. Called earlier to look at changing tariffs due to increased prices. Lloyd was helpful, cheerful and upgraded me, saving me money as well. #GoodSkliis.

  • AdamJohnson2000
    Adam Johnson (@AdamJohnson2000) reported from Brackley, England

    @bt_uk fix your servers I want to play warzone, I think u owe me a refund for lost of play

  • drthomas95
    Daniel Thomas (@drthomas95) reported from Banbury, England

    @btsport cutting the Atleti v Porto game off at 10pm before it’s finished and missing the 101st minute winner. Last straw and cancelling. Terrible service.

  • Rsau971
    ross saunders (@Rsau971) reported from Banbury, England

    @bt_uk Hi I have paid my bill. The router is on with the blue line but I cannot get wi fi. Can you help please

  • TheOxfordArms1
    Chef Bryn Jones (@TheOxfordArms1) reported from Kirtlington, England

    We apologise if our phone is constantly busy for more than an hour but we are trying to cancel an account with @bt_uk but it’s impossible! Never ever again!

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

  • mikeseat
    Mike seaton (@mikeseat) reported from Brackley, England

    @bt_uk Hello, my mobile was due to be delivered today, and my service switched to yourselves. But when I track my order it's showing not despatched but still saying my service should start today...... dpd were the delivery agent but have heard nothing from them....

  • willisRM73
    Dr Rich Willis (@willisRM73) reported from Kidlington, England

    @bt_uk Credit where it’s due. BT phoned me when they said they would & resolved my week-long issue. Everything working fine now but it shouldn’t have taken this long. 1 fairly satisfied long-standing customer. 👍

  • Designs_JoanK
    Joan Keevill (@Designs_JoanK) reported from Hinton-in-the-Hedges, England

    @AndrewJacobsLnD @bt_uk Oh dear, I feel your pain. We moved in on 18th, Gigaclear booked for 22nd, hit a problem so had 3 teams of engineers out and up and running Thursday evening with 300+MPS. The installation was free.

  • Ronan_Barton
    Ronan Barton (@Ronan_Barton) reported from Banbury, England

    @bt_uk a little disappointed, I called yesterday to report an error in the address I gave for my move. Due to the need for the order to be closed down. Was told to call today. Still no luck! 😩

  • biss5804
    BevHillz (@biss5804) reported from Bicester, England

    @lumilyon @bt_uk I paid to cancel my contract with BT. Absolutely appalling customer service & service in general.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Red_ragtop
    Jeanette Masters (@Red_ragtop) reported

    @bt_uk Can you tell me how I can cancel my elderly fathers account please. He's now permanently residing in a care home and shan't be returning home.

  • JulieNobbs
    🤓 Julie 🤓 (@JulieNobbs) reported

    @bt_uk Help! We’ve had a lightening strike n our router has gone off n will not switch back on. We’ve rang the help line 3 times n it keeps finishing the call without giving us the option to speak to someone even though their check assumes there’s nothing wrong. Advice please!

  • gjc_cook
    Gavin Cook (@gjc_cook) reported

    @bt_uk you’ve sent me a returns label to an email address I don’t have access too. I cba to ring so can we sort it on here please. Also, I’m sure I paid for the equipment when I started the service so why do I have to send it back now?

  • CollinsLarissa
    Larissa Collins🇱🇹🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CollinsLarissa) reported

    @bt_uk Complaint has been opened and then closed! I give up.

  • NikkiOsbor4715
    Nikki Anderson (@NikkiOsbor4715) reported

    @bt_uk When are you going to sort out the problems you have. I CANNOT log into my account have not been able to for two days now. What the heck is going on. Awful company, need to get rid of you. Shame really I have internet, phone and 4 mobile phones all going. Had enough😡

  • Gizmo83508413
    Gizmo (@Gizmo83508413) reported

    @bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?

  • GFX2001
    Ian Robson (@GFX2001) reported

    The BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk

  • GloriaJudd810
    Gloria (@GloriaJudd810) reported

    @countrymousie @btbusinesscare Got the same problem with sky- disk moved, so no signal, told to go to sky help on T.V that just tells you No Signal 😫

  • JoshuaABeider
    Joshua Beider (@JoshuaABeider) reported

    @bt_uk no service since 6pm Ryde, IOW. tried everything reboot, turn on/off. Confused as to why as there’s no outage being reported however the text AI service is saying there is?? ? Sort it ouT BT

  • UppaRocket
    Rocket (@UppaRocket) reported

    @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues