BT (British Telecom)

BT (British Telecom) Outage Report in Hethe, Oxfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hethe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hethe, Oxfordshire, England 10/25/2025 15:55

October 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hethe, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Buckingham and Bicester.

Loading map, please wait...
City Problem Type Report Time
United KingdomBuckingham Internet
United KingdomBuckingham Internet
United KingdomBicester Internet
United KingdomBuckingham Internet
United KingdomBanbury Internet
United KingdomBanbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hethe, England

Latest outage, problems and issue reports in Hethe and nearby locations:

  • VillaRichie22 Richie Wypior 🇬🇧 (@VillaRichie22) reported from North Newington, England

    But haven’t got so can participate chance to win a package or you can add to my account for being a long time customer @btsport @EE 👍

  • TheOxfordArms1 Chef Bryn Jones (@TheOxfordArms1) reported from Kirtlington, England

    We apologise if our phone is constantly busy for more than an hour but we are trying to cancel an account with @bt_uk but it’s impossible! Never ever again!

  • VillaRichie22 Richie Wypior 🇬🇧 (@VillaRichie22) reported from Drayton, England

    @EE @MarcAllera luckily never been a Doug been with the No 1 network 30 years #EEGoldencustomer @btsport subscription 🙏 #5G

  • AdamJohnson2000 Adam Johnson (@AdamJohnson2000) reported from Brackley, England

    @bt_uk fix your servers I want to play warzone, I think u owe me a refund for lost of play

  • Designs_JoanK Joan Keevill (@Designs_JoanK) reported from Hinton-in-the-Hedges, England

    @AndrewJacobsLnD @bt_uk Oh dear, I feel your pain. We moved in on 18th, Gigaclear booked for 22nd, hit a problem so had 3 teams of engineers out and up and running Thursday evening with 300+MPS. The installation was free.

  • BonSteventon Ben Steventon (@BonSteventon) reported from Kidlington, England

    @bt_uk Hi - no issues on the status checker and phone line seems ok, but still experiencing connection issues.

  • MartinLevy9 Martin The Mushroom (@MartinLevy9) reported from Hethe, England

    How can @BTBusiness @btbusinesscare get away with the appalling service levels they offer. I’m of to another provider

  • biss5804 BevHillz (@biss5804) reported from Bicester, England

    @lumilyon @bt_uk I paid to cancel my contract with BT. Absolutely appalling customer service & service in general.

  • Rsau971 ross saunders (@Rsau971) reported from Banbury, England

    @bt_uk Hi I have paid my bill. The router is on with the blue line but I cannot get wi fi. Can you help please

  • BonSteventon Ben Steventon (@BonSteventon) reported from Kidlington, England

    @bt_uk any issues with internet in OX5 2 area? Our hub is going from red to blue every 5 minutes

  • zoces2 zoces (@zoces2) reported from Banbury, England

    @bt_uk After continuous low speed and I’m stuck in the last six months various problems with the line I’ve been in the property change years doesn’t matter what provider are you have, the same things happen the splitter need to replace be replaced every year the hub usually

  • SteveMa30266134 aussiesteve (@SteveMa30266134) reported from Bourton, England

    @btsportmotogp why is the quality poor on the non hd btsport channel..??? Its no my tele as its state of the art....why do I have to pay extra to watch a good picture

  • sikaye_oxf Simon Kaye (@sikaye_oxf) reported from Oxfordshire, England

    @bt_uk my bt disc has started to fail. Seems to go orange after a few hours. Wifi devices reverting to router giving very poor performance

  • zoces2 zoces (@zoces2) reported from Banbury, England

    @bt_uk Slow speed the engineer not turning up my booster network box not working properly when I go on a table connection can’t find the hot BT wholesale speed test.

  • MartinLevy9 Martin The Mushroom (@MartinLevy9) reported from Hethe, England

    @btbusinesscare The point is you’re not there to help your business customers. Actually you are a disgrace I placed an order 10 days ago. Signed the contract and now you have no record of it. I have tried 3 times today talking to your call centres in India and still has not been resolved.

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

  • ellieeeroseee_ E L L I E B L A K E (@ellieeeroseee_) reported from Oxfordshire, England

    So many calls and emails and still no broadband, yet had an email to say our account has been cancelled. Absolutely awful service from @bt_uk surely it’s not this difficult to come and fit out WiFi in to our new property?!

  • zoces2 zoces (@zoces2) reported from Banbury, England

    @bt_uk Every six months regardless of provider, the engineer is supposed to come round this morning put a card through the door didn’t even ring the bell. I’m hoping by messaging you that you can help me get these problems resolved.

  • rosieintheuk Rosie Tran (@rosieintheuk) reported from Buckingham, England

    @bt_uk actually everything was sorted but then the WiFi completely became inconsistent this morning. I have now resumed tethering my iPhone. Is there any way to check what’s going on with the signal? It was working fine all weekend?!

  • blueridgehotel Matthew Barrett (@blueridgehotel) reported from Brackley, England

    @bt_uk absolutely feel let down by BT. Sent my 75 year old Mum deferent equipment, failed to install and left her panicking with delays. No where to complain as no one answers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MM17817 MM178 (@MM17817) reported

    @bt_uk my line has been down 2 weeks, im spending so much time on the phone to you, nothing gets sorted. You have sent me a mini hub, it doesn’t turn on and says I have have exceeded my data allowance! What is going on?

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • Natty301288 Natalie Swindles (@Natty301288) reported

    @bt_uk Can I have some assistance as to why I can't access BT sport's app but it should be included in my package got no help via customer service. Thanks

  • BerishaShow it's Berisha 🇽🇰 (@BerishaShow) reported

    So as it stands neither Serie A, Bundesliga or 2.Bundesliga will be shown in the UK with both @btsport and @PremierSportsTV choosing to let customers down ...this is very disappointing

  • CTiK_Wolf gaming_wolf (@CTiK_Wolf) reported

    @bt_uk I need some assistance I have the full fiber and it hasn't been working since the Tuesday 20th i originally thought it was a landline issue but the person fixed the landline but the little box still has a red light where it says LOS.

  • Natty301288 Natalie Swindles (@Natty301288) reported

    @bt_uk I have been on this sim plan nearly a year, I never received an email activation.. I have DM my details. Thanks

  • nick_feather Nick Feather (@nick_feather) reported

    @bt_uk Your ‘customer service’ can’t even achieve a scheduled callback within a two-hour window. I hope @SkyUK can provide better

  • RossDonoghue Ross Donoghue ⭐️⭐️ PSN: Lycandon (@RossDonoghue) reported

    @BTCare I'm counting the days until either Virgin cover my area or you give me full fibre. My upload speed is currently 200kbps. I have had 2 engineers out in the last 2 months and it gets better for 2-3 weeks then back to ****.

  • DaveEdwards97 Dave Edwards (@DaveEdwards97) reported

    @bt_uk No known issues. Very frustrating as I’m trying to work from home at this moment!

  • Maltkilncottage Malt Kiln Cottage (@Maltkilncottage) reported

    @bt_uk No call back as yet. 48 hours breached. Truly disappointing service from BT not valuing or respecting end service users. If this cannot be managed effectively then the custom will be taken else where. Please advise how this matter is further escalated.