BT (British Telecom) Outage Report in Hethe, Oxfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hethe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Hethe, Oxfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Banbury and Bicester.
| City | Problem Type | Report Time |
|---|---|---|
 Banbury |
Internet | |
| Banbury |
Internet | |
| Bicester |
||
| Banbury |
Wi-fi | |
| Buckingham |
Internet | |
| Buckingham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hethe, England
Latest outage, problems and issue reports in Hethe and nearby locations:
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Chef Bryn Jones
(@TheOxfordArms1) reported
from
Kirtlington, England
We apologise if our phone is constantly busy for more than an hour but we are trying to cancel an account with @bt_uk but it’s impossible! Never ever again!
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aussiesteve
(@SteveMa30266134) reported
from
Bourton, England
@btsportmotogp why is the quality poor on the non hd btsport channel..??? Its no my tele as its state of the art....why do I have to pay extra to watch a good picture
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Richie Wypior 🇬🇧
(@VillaRichie22) reported
from
Drayton, England
@EE @MarcAllera luckily never been a Doug been with the No 1 network 30 years #EEGoldencustomer @btsport subscription 🙏 #5G
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zoces
(@zoces2) reported
from
Banbury, England
@bt_uk Slow speed the engineer not turning up my booster network box not working properly when I go on a table connection can’t find the hot BT wholesale speed test.
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zoces
(@zoces2) reported
from
Banbury, England
@bt_uk Every six months regardless of provider, the engineer is supposed to come round this morning put a card through the door didn’t even ring the bell. I’m hoping by messaging you that you can help me get these problems resolved.
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Martin The Mushroom
(@MartinLevy9) reported
from
Hethe, England
@btbusinesscare The point is you’re not there to help your business customers. Actually you are a disgrace I placed an order 10 days ago. Signed the contract and now you have no record of it. I have tried 3 times today talking to your call centres in India and still has not been resolved.
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Matthew Barrett
(@blueridgehotel) reported
from
Brackley, England
@bt_uk absolutely feel let down by BT. Sent my 75 year old Mum deferent equipment, failed to install and left her panicking with delays. No where to complain as no one answers.
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Adam Johnson
(@AdamJohnson2000) reported
from
Brackley, England
@bt_uk fix your servers I want to play warzone, I think u owe me a refund for lost of play
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Ben Steventon
(@BonSteventon) reported
from
Kidlington, England
@bt_uk any issues with internet in OX5 2 area? Our hub is going from red to blue every 5 minutes
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Joan Keevill
(@Designs_JoanK) reported
from
Hinton-in-the-Hedges, England
@AndrewJacobsLnD @bt_uk Oh dear, I feel your pain. We moved in on 18th, Gigaclear booked for 22nd, hit a problem so had 3 teams of engineers out and up and running Thursday evening with 300+MPS. The installation was free.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Rosie Tran
(@rosieintheuk) reported
from
Buckingham, England
@bt_uk actually everything was sorted but then the WiFi completely became inconsistent this morning. I have now resumed tethering my iPhone. Is there any way to check what’s going on with the signal? It was working fine all weekend?!
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E L L I E B L A K E
(@ellieeeroseee_) reported
from
Oxfordshire, England
So many calls and emails and still no broadband, yet had an email to say our account has been cancelled. Absolutely awful service from @bt_uk surely it’s not this difficult to come and fit out WiFi in to our new property?!
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BevHillz
(@biss5804) reported
from
Bicester, England
@lumilyon @bt_uk I paid to cancel my contract with BT. Absolutely appalling customer service & service in general.
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☕ Gary Warden ☕
(@merchandiseman) reported
from
Buckingham, England
@bt_uk Hi BT. Today I have mainly stayed in all day waiting for an engineer to turn up on a prebooked appointment which was confirmed by text earlier in week. No answer on you customer service numbers. Poor service
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Ben Steventon
(@BonSteventon) reported
from
Kidlington, England
@bt_uk Hi - no issues on the status checker and phone line seems ok, but still experiencing connection issues.
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Simon Kaye
(@sikaye_oxf) reported
from
Oxfordshire, England
@bt_uk my bt disc has started to fail. Seems to go orange after a few hours. Wifi devices reverting to router giving very poor performance
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Richie Wypior 🇬🇧
(@VillaRichie22) reported
from
North Newington, England
But haven’t got so can participate chance to win a package or you can add to my account for being a long time customer @btsport @EE 👍
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Martin The Mushroom
(@MartinLevy9) reported
from
Hethe, England
How can @BTBusiness @btbusinesscare get away with the appalling service levels they offer. I’m of to another provider
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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dave
(@dave99147378) reported
@bt_uk is there a broadband outage in DN7 area?
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Darren Sherlock
(@Shergar75) reported
@RorySmith @OliverKay I find it all a bit strange from @btsport perspective. With the Champions League being their main offering would it not make sense for them to help rather than hinder the progress of English teams? I'm sure their viewing figures/advertising revenue is higher with English clubs
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Iron Thompson
(@at67435) reported
@bt_uk Why is my Broadband down again? I live in South Shields and have no landlines.
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Claire M 💙
(@Claire1810) reported
@virginmedia I questioned both. Never mind she will be a new customer with @BTCare or @TalkTalk should imagibe they will welcome her custom.
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Wes Poole
(@keane016) reported
With out fail when transferring to new BT contract , @bt_uk overcharge you ever month. 2 months in and have been over charged over 100.00 already. Worst customer service ever
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Mike Stead
(@tweetymike) reported
So turns out @bt_uk can take an extra £25 from you for a service they aren’t delivering for FOUR YEARS, and not have to pay it back. Having been a customer for 15yrs, circa £13k spent, this is now a moral call on CEO @MarcAllera - do we get a £1k refund to remain a BT customer?
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John Friend
(@Quidlist1) reported
@bt_uk That’s correct it can’t be placed, now we have to call again to cancel on the 19th when by sport ends to cancel our broadband altogether, I’m just making sure it’s within our 14 day period as it seems bt are making excuses to get us past day 14
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noomie
(@noomie82) reported
@bt_uk It’s saying no known issues but it’s not the first time this has happened. We’ve had engineers out 3/4 times in the past for the same thing but it never seems to be resolved.
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Mike Stead
(@tweetymike) reported
@bt_uk It was escalated to CEO’s office. An Executive Complaints Team person was appointed. He challenged the lack of service and excess charges, and it went to the Ombudsman. The case manager agreed 100% that I’d been overcharged, but under the regulations he couldn’t order a refund.
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⚒ Helen Wilkins ⚒ 〓〓
(@WellyWilk) reported
@Janet9998 @btsport We had problems switching on too. Got a NOW tv stick and it just froze for several minutes. Almost like it was doing a software update. Very poor timing.