BT (British Telecom)

BT (British Telecom) Outage Report in Hethe, Oxfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hethe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hethe, Oxfordshire, England 03/18/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hethe, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Bicester, Banbury and Brackley.

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City Problem Type Report Time
United KingdomBicester E-mail
United KingdomBicester Internet
United KingdomBicester TV
United KingdomBicester Internet
United KingdomBicester Internet
United KingdomBicester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hethe, England

Latest outage, problems and issue reports in Hethe and nearby locations:

  • ellieeeroseee_ E L L I E B L A K E (@ellieeeroseee_) reported from Oxfordshire, England

    So many calls and emails and still no broadband, yet had an email to say our account has been cancelled. Absolutely awful service from @bt_uk surely it’s not this difficult to come and fit out WiFi in to our new property?!

  • AdamJohnson2000 Adam Johnson (@AdamJohnson2000) reported from Brackley, England

    @bt_uk fix your servers I want to play warzone, I think u owe me a refund for lost of play

  • Moffontour Moff (@Moffontour) reported from Oxfordshire, England

    @bt_uk I am absolutely appalled to hear of the disgraceful service you have given my severely disabled parents. Passing my mothers call from pillar to post for so long she had a seizure then promising to call her back but not doing so. Without WiFi or help since Thursday. 😡😠🤬

  • MartinLevy9 Martin The Mushroom (@MartinLevy9) reported from Hethe, England

    @btbusinesscare The point is you’re not there to help your business customers. Actually you are a disgrace I placed an order 10 days ago. Signed the contract and now you have no record of it. I have tried 3 times today talking to your call centres in India and still has not been resolved.

  • Designs_JoanK Joan Keevill (@Designs_JoanK) reported from Hinton-in-the-Hedges, England

    @AndrewJacobsLnD @bt_uk Oh dear, I feel your pain. We moved in on 18th, Gigaclear booked for 22nd, hit a problem so had 3 teams of engineers out and up and running Thursday evening with 300+MPS. The installation was free.

  • rosieintheuk Rosie Tran (@rosieintheuk) reported from Buckingham, England

    @bt_uk actually everything was sorted but then the WiFi completely became inconsistent this morning. I have now resumed tethering my iPhone. Is there any way to check what’s going on with the signal? It was working fine all weekend?!

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Banbury, England

    @bt_uk a little disappointed, I called yesterday to report an error in the address I gave for my move. Due to the need for the order to be closed down. Was told to call today. Still no luck! 😩

  • MartinLevy9 Martin The Mushroom (@MartinLevy9) reported from Hethe, England

    How can @BTBusiness @btbusinesscare get away with the appalling service levels they offer. I’m of to another provider

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

  • VillaRichie22 Richie Wypior 🇬🇧 (@VillaRichie22) reported from Drayton, England

    @EE @MarcAllera luckily never been a Doug been with the No 1 network 30 years #EEGoldencustomer @btsport subscription 🙏 #5G

  • SteveMa30266134 aussiesteve (@SteveMa30266134) reported from Bourton, England

    @btsportmotogp why is the quality poor on the non hd btsport channel..??? Its no my tele as its state of the art....why do I have to pay extra to watch a good picture

  • biss5804 BevHillz (@biss5804) reported from Bicester, England

    @lumilyon @bt_uk I paid to cancel my contract with BT. Absolutely appalling customer service & service in general.

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

  • drthomas95 Daniel Thomas (@drthomas95) reported from Banbury, England

    @btsport cutting the Atleti v Porto game off at 10pm before it’s finished and missing the 101st minute winner. Last straw and cancelling. Terrible service.

  • BonSteventon Ben Steventon (@BonSteventon) reported from Kidlington, England

    @bt_uk Hi - no issues on the status checker and phone line seems ok, but still experiencing connection issues.

  • blueridgehotel Matthew Barrett (@blueridgehotel) reported from Brackley, England

    @bt_uk absolutely feel let down by BT. Sent my 75 year old Mum deferent equipment, failed to install and left her panicking with delays. No where to complain as no one answers.

  • merchandiseman ☕ Gary Warden ☕ (@merchandiseman) reported from Buckingham, England

    @bt_uk Hi BT. Today I have mainly stayed in all day waiting for an engineer to turn up on a prebooked appointment which was confirmed by text earlier in week. No answer on you customer service numbers. Poor service

  • BonSteventon Ben Steventon (@BonSteventon) reported from Kidlington, England

    @bt_uk any issues with internet in OX5 2 area? Our hub is going from red to blue every 5 minutes

  • sikaye_oxf Simon Kaye (@sikaye_oxf) reported from Oxfordshire, England

    @bt_uk my bt disc has started to fail. Seems to go orange after a few hours. Wifi devices reverting to router giving very poor performance

  • TheOxfordArms1 Chef Bryn Jones (@TheOxfordArms1) reported from Kirtlington, England

    We apologise if our phone is constantly busy for more than an hour but we are trying to cancel an account with @bt_uk but it’s impossible! Never ever again!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BDubleYou Brian Waters (@BDubleYou) reported

    @bt_uk All good thanks. Just hope the team can reduce the clicks and bobble for me. I use it heavily to monitor who has been calling. Bookmarking you would think would help, but doesn’t.

  • Rahmanzaynay Zarah depp (@Rahmanzaynay) reported

    @btsport bt has the worst customer service ever even talk talk are better

  • Steffmcd80 Steven McD (@Steffmcd80) reported

    @bt_uk my broadband going up £10 per month its a disgrace people are struggling with heating and the likes all you companies are the same only interested in profits never mind if customers are struggling 😡

  • konallis Gemma Bristow (@konallis) reported

    Hi @bt_uk. I've had no Internet service for three days, and the estimated fix time on your service status page is now 27 Feb. I work from home so this is obviously a problem. Do you have any information as to why it's taking so long? Can DM number. Thank you.

  • HollieBuss Hollie (@HollieBuss) reported

    @bt_uk We have someone coming tomorrow but I've lost count on the visits from them. It's stupid now.

  • KirstieNeville Kirstie Neville (@KirstieNeville) reported

    @bt_uk after having my service disconnected and engineers not showing up I've been met with awful customer service and been unable to speak to a manager. Gobsmacked at the unprofessional delivered

  • eddyboots Martin Edwards (@eddyboots) reported

    @phsports1 @IanDarke @btsport I know,… I regularly msg these commentators and pundits but they either never see them or like to remain ignorant. There needs to be a gk as Co coms or in the studio as a pundit for every game! 😡🙄

  • Tomahol1 Tom Holland (@Tomahol1) reported

    @bt_uk Day 45. My internet has now been down longer than @trussliz was PM. Have spent £44.34 on that service, and I'm owed £361.20 in compensation. @WeAreOpenreach SSKMD MSO ongoing for 99 days, 5 missed resolutions dates. #stilloffline #beatthelettuce

  • Narson Daniel Jones (@Narson) reported

    @bt_uk Yep - lovely people, unfortunately unable to help. For some reason openreach skipped our side of the road in the gigabit upgrade, and refuse to say why or when they will be back to finish the work. MyBT reports 8.1Mbps at router.

  • messymummsy debbie evans (@messymummsy) reported

    @bt_uk absolutely the worst company. If @PhillipJansen4 CEO of BT would like to send me details to send an invoice for compensation please do