BT (British Telecom) Outage Report in Hethe, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hethe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Hethe, Oxfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Banbury, Bicester, Buckingham, Towcester and Brackley.
| City | Problem Type | Report Time |
|---|---|---|
 Banbury |
Internet | |
| Bicester |
Internet | |
| Buckingham |
Phone | |
| Banbury |
Internet | |
| Banbury |
Internet | |
| Towcester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hethe, England
Latest outage, problems and issue reports in Hethe and nearby locations:
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zoces
(@zoces2) reported
from
Banbury, England
@bt_uk Every six months regardless of provider, the engineer is supposed to come round this morning put a card through the door didn’t even ring the bell. I’m hoping by messaging you that you can help me get these problems resolved.
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ross saunders
(@Rsau971) reported
from
Banbury, England
@bt_uk Hi I have paid my bill. The router is on with the blue line but I cannot get wi fi. Can you help please
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Joan Keevill
(@Designs_JoanK) reported
from
Hinton-in-the-Hedges, England
@AndrewJacobsLnD @bt_uk Oh dear, I feel your pain. We moved in on 18th, Gigaclear booked for 22nd, hit a problem so had 3 teams of engineers out and up and running Thursday evening with 300+MPS. The installation was free.
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Martin The Mushroom
(@MartinLevy9) reported
from
Hethe, England
@btbusinesscare The point is you’re not there to help your business customers. Actually you are a disgrace I placed an order 10 days ago. Signed the contract and now you have no record of it. I have tried 3 times today talking to your call centres in India and still has not been resolved.
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Matthew Barrett
(@blueridgehotel) reported
from
Brackley, England
@bt_uk absolutely feel let down by BT. Sent my 75 year old Mum deferent equipment, failed to install and left her panicking with delays. No where to complain as no one answers.
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Richie Wypior 🇬🇧
(@VillaRichie22) reported
from
North Newington, England
But haven’t got so can participate chance to win a package or you can add to my account for being a long time customer @btsport @EE 👍
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Simon Kaye
(@sikaye_oxf) reported
from
Oxfordshire, England
@bt_uk my bt disc has started to fail. Seems to go orange after a few hours. Wifi devices reverting to router giving very poor performance
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Adam Johnson
(@AdamJohnson2000) reported
from
Brackley, England
@bt_uk fix your servers I want to play warzone, I think u owe me a refund for lost of play
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Rosie Tran
(@rosieintheuk) reported
from
Buckingham, England
@bt_uk actually everything was sorted but then the WiFi completely became inconsistent this morning. I have now resumed tethering my iPhone. Is there any way to check what’s going on with the signal? It was working fine all weekend?!
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BevHillz
(@biss5804) reported
from
Bicester, England
@lumilyon @bt_uk I paid to cancel my contract with BT. Absolutely appalling customer service & service in general.
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zoces
(@zoces2) reported
from
Banbury, England
@bt_uk Slow speed the engineer not turning up my booster network box not working properly when I go on a table connection can’t find the hot BT wholesale speed test.
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Ben Steventon
(@BonSteventon) reported
from
Kidlington, England
@bt_uk any issues with internet in OX5 2 area? Our hub is going from red to blue every 5 minutes
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Richie Wypior 🇬🇧
(@VillaRichie22) reported
from
Drayton, England
@EE @MarcAllera luckily never been a Doug been with the No 1 network 30 years #EEGoldencustomer @btsport subscription 🙏 #5G
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zoces
(@zoces2) reported
from
Banbury, England
@bt_uk After continuous low speed and I’m stuck in the last six months various problems with the line I’ve been in the property change years doesn’t matter what provider are you have, the same things happen the splitter need to replace be replaced every year the hub usually
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E L L I E B L A K E
(@ellieeeroseee_) reported
from
Oxfordshire, England
So many calls and emails and still no broadband, yet had an email to say our account has been cancelled. Absolutely awful service from @bt_uk surely it’s not this difficult to come and fit out WiFi in to our new property?!
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Martin The Mushroom
(@MartinLevy9) reported
from
Hethe, England
How can @BTBusiness @btbusinesscare get away with the appalling service levels they offer. I’m of to another provider
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Chef Bryn Jones
(@TheOxfordArms1) reported
from
Kirtlington, England
We apologise if our phone is constantly busy for more than an hour but we are trying to cancel an account with @bt_uk but it’s impossible! Never ever again!
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aussiesteve
(@SteveMa30266134) reported
from
Bourton, England
@btsportmotogp why is the quality poor on the non hd btsport channel..??? Its no my tele as its state of the art....why do I have to pay extra to watch a good picture
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Ben Steventon
(@BonSteventon) reported
from
Kidlington, England
@bt_uk Hi - no issues on the status checker and phone line seems ok, but still experiencing connection issues.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Clare May
(@clarelouise80) reported
@bt_uk have completely failed this Christmas. Internet has gone down Christmas Eve and cannot be resolved until 29th Dec. No internet over Xmas.
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Elizabeth
(@ecbjones) reported
@bt_uk How are you offering support? Our internet doesn’t work you told us you can’t help us till after Christmas. Can’t go anywhere due to COVID and can’t even have zoom calls with our family. No support.
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Clare May
(@clarelouise80) reported
@bt_uk we live in Chelmsford and our internet has gone down. are you experiencing issues?
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Mark Deakin
(@MarkJDeakin) reported
@bt_uk Still haven't been connected even though you told us that the order was set up 2 weeks ago and there would be no problem. The account hasn't even been switched over to our new address.
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Louise Cooper
(@LouiseAnn36) reported
@bt_uk no broadband! BT Openreach issue affecting multiple households. How do I contact BTOpenreach? Households have reported to their ISPs. Thank you.
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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Imy hussain
(@ImyLfc) reported
@MarcAllera @bt_uk Marc i wish you could get someone to help me with my wireless connection, spoken to 2 colleagues yesterday and passed to 3 depts today and still no better and working from home is a nightmare 😫. Kids have got GCSE's and A-Levels but having problems with wireless connections .
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Gordon Brown (aka - Morgan Cry)
(@GoJaBrown) reported
Thank you to @bt_uk for ensuring we have no internet this Christmas. So nice of you. Probably the worst customer service I’ve ever received. Clearly taking ownership of a customer’s problem or keeping promises is something they don’t believe in.
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Tim Carr
(@TimothyDRCarr) reported
Anyone’s else’s @bt_uk internet gaving issues. 4 times in the last hour it’s lost connection. If DLM kicks in I will not be happy.
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Julian
(@JuFitJuJu) reported
Please stick with @SkyHelpTeam and never ever move your broadband to @bt_uk as they are as useless as @OpenreachHelp have a merry Christmas and I can’t wait to cancel the bloody service