BT (British Telecom)

BT (British Telecom) Outage Report in Hethe, Oxfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hethe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hethe, Oxfordshire, England 10/25/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hethe, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Buckingham and Bicester.

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City Problem Type Report Time
United KingdomBuckingham Internet
United KingdomBuckingham Internet
United KingdomBicester Internet
United KingdomBuckingham Internet
United KingdomBanbury Internet
United KingdomBanbury Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Hethe, England

Latest outage, problems and issue reports in Hethe and nearby locations:

  • merchandiseman ☕ Gary Warden ☕ (@merchandiseman) reported from Buckingham, England

    @bt_uk Hi BT. Today I have mainly stayed in all day waiting for an engineer to turn up on a prebooked appointment which was confirmed by text earlier in week. No answer on you customer service numbers. Poor service

  • Designs_JoanK Joan Keevill (@Designs_JoanK) reported from Hinton-in-the-Hedges, England

    @AndrewJacobsLnD @bt_uk Oh dear, I feel your pain. We moved in on 18th, Gigaclear booked for 22nd, hit a problem so had 3 teams of engineers out and up and running Thursday evening with 300+MPS. The installation was free.

  • biss5804 BevHillz (@biss5804) reported from Bicester, England

    @lumilyon @bt_uk I paid to cancel my contract with BT. Absolutely appalling customer service & service in general.

  • sikaye_oxf Simon Kaye (@sikaye_oxf) reported from Oxfordshire, England

    @bt_uk my bt disc has started to fail. Seems to go orange after a few hours. Wifi devices reverting to router giving very poor performance

  • blueridgehotel Matthew Barrett (@blueridgehotel) reported from Brackley, England

    @bt_uk absolutely feel let down by BT. Sent my 75 year old Mum deferent equipment, failed to install and left her panicking with delays. No where to complain as no one answers.

  • BonSteventon Ben Steventon (@BonSteventon) reported from Kidlington, England

    @bt_uk any issues with internet in OX5 2 area? Our hub is going from red to blue every 5 minutes

  • BonSteventon Ben Steventon (@BonSteventon) reported from Kidlington, England

    @bt_uk Hi - no issues on the status checker and phone line seems ok, but still experiencing connection issues.

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Banbury, England

    @bt_uk a little disappointed, I called yesterday to report an error in the address I gave for my move. Due to the need for the order to be closed down. Was told to call today. Still no luck! 😩

  • SteveMa30266134 aussiesteve (@SteveMa30266134) reported from Bourton, England

    @btsportmotogp why is the quality poor on the non hd btsport channel..??? Its no my tele as its state of the art....why do I have to pay extra to watch a good picture

  • TheOxfordArms1 Chef Bryn Jones (@TheOxfordArms1) reported from Kirtlington, England

    We apologise if our phone is constantly busy for more than an hour but we are trying to cancel an account with @bt_uk but it’s impossible! Never ever again!

  • rosieintheuk Rosie Tran (@rosieintheuk) reported from Buckingham, England

    @bt_uk actually everything was sorted but then the WiFi completely became inconsistent this morning. I have now resumed tethering my iPhone. Is there any way to check what’s going on with the signal? It was working fine all weekend?!

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

  • MartinLevy9 Martin The Mushroom (@MartinLevy9) reported from Hethe, England

    @btbusinesscare The point is you’re not there to help your business customers. Actually you are a disgrace I placed an order 10 days ago. Signed the contract and now you have no record of it. I have tried 3 times today talking to your call centres in India and still has not been resolved.

  • Moffontour Moff (@Moffontour) reported from Oxfordshire, England

    @bt_uk I am absolutely appalled to hear of the disgraceful service you have given my severely disabled parents. Passing my mothers call from pillar to post for so long she had a seizure then promising to call her back but not doing so. Without WiFi or help since Thursday. 😡😠🤬

  • drthomas95 Daniel Thomas (@drthomas95) reported from Banbury, England

    @btsport cutting the Atleti v Porto game off at 10pm before it’s finished and missing the 101st minute winner. Last straw and cancelling. Terrible service.

  • MartinLevy9 Martin The Mushroom (@MartinLevy9) reported from Hethe, England

    How can @BTBusiness @btbusinesscare get away with the appalling service levels they offer. I’m of to another provider

  • VillaRichie22 Richie Wypior 🇬🇧 (@VillaRichie22) reported from Drayton, England

    @EE @MarcAllera luckily never been a Doug been with the No 1 network 30 years #EEGoldencustomer @btsport subscription 🙏 #5G

  • AdamJohnson2000 Adam Johnson (@AdamJohnson2000) reported from Brackley, England

    @bt_uk fix your servers I want to play warzone, I think u owe me a refund for lost of play

  • ellieeeroseee_ E L L I E B L A K E (@ellieeeroseee_) reported from Oxfordshire, England

    So many calls and emails and still no broadband, yet had an email to say our account has been cancelled. Absolutely awful service from @bt_uk surely it’s not this difficult to come and fit out WiFi in to our new property?!

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cbradshaw1984 Chris Bradshaw (@cbradshaw1984) reported

    @adamsummerton @TheVanaramaNL @btsport Tbh after the embarrassing **** that’s been on the tv today a part of me wants us to mess it up. I’m fine with the circus to a degree, but that segment on gmb this morning was pathetic. A part of the takeover that is starting to grate on me and many others

  • AbbasManai Abbas Manai (@AbbasManai) reported

    @bt_uk Having with BT one of the worst experiences I ever had. Ordered two separate business internet connections for two new stores in London on the 15th of March and still nothing is working. Stay away from this company at all costs. Horrible service.

  • Jondhut1 John Hutchinson (@Jondhut1) reported

    @adamsummerton @TheVanaramaNL @btsport I'm a Notts fan so loyalties fixed, but talking to my workmates today down in Leicester and in light of the over the top coverage, it would seem Boreham Wood will be the most supported team in the UK tomorrow.

  • FishingDadAdz FDA (@FishingDadAdz) reported

    @TiceRichard They ought to try working for @bt_uk their call centres and management needs a major shake up. These CS are too soft I bet they don’t have unattainable targets, call time limitations to fix a issue or end up having to hand it off to avoid working on a “plan” or being “coached”

  • AbbasManai Abbas Manai (@AbbasManai) reported

    @bt_uk Having with BT one of the worst experiences I ever had. Ordered two separate business internet connections for two new stores in London on the 15th of March and still nothing is working. Stay away from this company at all costs. Horrible service.

  • AbbasManai Abbas Manai (@AbbasManai) reported

    @bt_uk Having with BT one of the worst experiences I ever had. Ordered two separate business internet connections for two new stores in London on the 15th of March and still nothing is working. Stay away from this company at all costs. Horrible service.

  • AbbasManai Abbas Manai (@AbbasManai) reported

    @bt_uk Having with BT one of the worst experiences I ever had. Ordered two separate business internet connections for two new stores in London on the 15th of March and still nothing is working. Stay away from this company at all costs. Horrible service.

  • FinanDeborah Deborah Finan (@FinanDeborah) reported

    @btbusinesscare Can you confirm you have an outage again please. I have not phones again ?????????

  • TheGamesWePlay3 The Games We Play..The films we watch🇺🇦 (@TheGamesWePlay3) reported

    @bt_uk No worries a hard reset on the hub appears to have sorted the issue. Thanks for your time

  • sergeantrich Richard Sergeant (@sergeantrich) reported

    @bt_uk can you help? Broadband speed is peaking at 4Mbps download 0.57 Mbps upload, connection to internet is intermittent. In app diagnostic test done and show nothing or fail, landline listening test done, tiny amount of interference. I WFH and relying on phone data to work.