BT (British Telecom) Outage Report in Hethe, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hethe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (5%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Hethe, Oxfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Buckingham, Bicester, Banbury and Middleton Cheney.
| City | Problem Type | Report Time |
|---|---|---|
 Buckingham |
Phone | |
| Bicester |
Total Blackout | |
| Banbury |
Wi-fi | |
| Middleton Cheney |
Internet | |
| Banbury |
Internet | |
| Bicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hethe, England
Latest outage, problems and issue reports in Hethe and nearby locations:
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Joan Keevill
(@Designs_JoanK) reported
from
Hinton-in-the-Hedges, England
@AndrewJacobsLnD @bt_uk Oh dear, I feel your pain. We moved in on 18th, Gigaclear booked for 22nd, hit a problem so had 3 teams of engineers out and up and running Thursday evening with 300+MPS. The installation was free.
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E L L I E B L A K E
(@ellieeeroseee_) reported
from
Oxfordshire, England
So many calls and emails and still no broadband, yet had an email to say our account has been cancelled. Absolutely awful service from @bt_uk surely it’s not this difficult to come and fit out WiFi in to our new property?!
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aussiesteve
(@SteveMa30266134) reported
from
Bourton, England
@btsportmotogp why is the quality poor on the non hd btsport channel..??? Its no my tele as its state of the art....why do I have to pay extra to watch a good picture
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Ben Steventon
(@BonSteventon) reported
from
Kidlington, England
@bt_uk Hi - no issues on the status checker and phone line seems ok, but still experiencing connection issues.
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zoces
(@zoces2) reported
from
Banbury, England
@bt_uk After continuous low speed and I’m stuck in the last six months various problems with the line I’ve been in the property change years doesn’t matter what provider are you have, the same things happen the splitter need to replace be replaced every year the hub usually
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Martin The Mushroom
(@MartinLevy9) reported
from
Hethe, England
How can @BTBusiness @btbusinesscare get away with the appalling service levels they offer. I’m of to another provider
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Adam Johnson
(@AdamJohnson2000) reported
from
Brackley, England
@bt_uk fix your servers I want to play warzone, I think u owe me a refund for lost of play
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Simon Kaye
(@sikaye_oxf) reported
from
Oxfordshire, England
@bt_uk my bt disc has started to fail. Seems to go orange after a few hours. Wifi devices reverting to router giving very poor performance
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Richie Wypior 🇬🇧
(@VillaRichie22) reported
from
North Newington, England
But haven’t got so can participate chance to win a package or you can add to my account for being a long time customer @btsport @EE 👍
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zoces
(@zoces2) reported
from
Banbury, England
@bt_uk Every six months regardless of provider, the engineer is supposed to come round this morning put a card through the door didn’t even ring the bell. I’m hoping by messaging you that you can help me get these problems resolved.
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Rosie Tran
(@rosieintheuk) reported
from
Buckingham, England
@bt_uk actually everything was sorted but then the WiFi completely became inconsistent this morning. I have now resumed tethering my iPhone. Is there any way to check what’s going on with the signal? It was working fine all weekend?!
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Chef Bryn Jones
(@TheOxfordArms1) reported
from
Kirtlington, England
We apologise if our phone is constantly busy for more than an hour but we are trying to cancel an account with @bt_uk but it’s impossible! Never ever again!
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Richie Wypior 🇬🇧
(@VillaRichie22) reported
from
Drayton, England
@EE @MarcAllera luckily never been a Doug been with the No 1 network 30 years #EEGoldencustomer @btsport subscription 🙏 #5G
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ross saunders
(@Rsau971) reported
from
Banbury, England
@bt_uk Hi I have paid my bill. The router is on with the blue line but I cannot get wi fi. Can you help please
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Martin The Mushroom
(@MartinLevy9) reported
from
Hethe, England
@btbusinesscare The point is you’re not there to help your business customers. Actually you are a disgrace I placed an order 10 days ago. Signed the contract and now you have no record of it. I have tried 3 times today talking to your call centres in India and still has not been resolved.
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Ben Steventon
(@BonSteventon) reported
from
Kidlington, England
@bt_uk any issues with internet in OX5 2 area? Our hub is going from red to blue every 5 minutes
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Josh
(@Creza) reported
from
Banbury, England
@endurAAABH @Defraaag @bt_uk yh wait until I get my hands the next retard at BT that tells me to "reset my internet"
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Matthew Barrett
(@blueridgehotel) reported
from
Brackley, England
@bt_uk absolutely feel let down by BT. Sent my 75 year old Mum deferent equipment, failed to install and left her panicking with delays. No where to complain as no one answers.
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zoces
(@zoces2) reported
from
Banbury, England
@bt_uk Slow speed the engineer not turning up my booster network box not working properly when I go on a table connection can’t find the hot BT wholesale speed test.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Triquetra EHS
(@TriquetraEHSLtd) reported
@bt_uk so still nothing from you about our line. Service just gets worse, clearly you have no interest in getting us reconnected! Even TalkTalk can do@it 4 days earlier.
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Fay M
(@fay_fo) reported
@bt_uk can you explain why a customer should have to wait on hold for over an hour to have the upgrade you advertised sorted? It’s been 8 days and 3 cancelled expert visits!!’
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Peter Harriman🎧
(@PeterHarrimanDJ) reported
@bt_uk Never had a problem until now. Always good but tonight match, the colours are washed out and unwatchable. Instead watching on HD1. 😡
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✨ANDREW✨ 🏴💜💙🦁
(@Villa19UTV) reported
Definitely cancelling my @SkySports why do @btsport always have all the football all the time utter ****
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Mark G
(@mark_v1) reported
@btsport why is you’re ultimate channel picture so bad?
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Steven Green
(@gjjste) reported
Can't wait for the biased commentating from Steve McManaman on @btsport . Never has anything productive or positive to say in a @Wolves game #FACup #Wolves #btsport
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crinkly mo...
(@SwissKnee) reported
@OpenreachHelp @bt_uk pushing the fix date back every few days since the 19th of January is ridiculous since it's given us no reason to have planned for so long without income. There needs to be a clear roadmap ahead of what's actually happening, because it's ruining our lives
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Jane davis
(@saoirse60) reported
@bt_uk beyond ridiculous. 3 months, about 8 engineer visits, fibre connection I’m still paying a fortune for STILL broken. No one seems to know what’s going on. Then you disconnect the mini hub you provided to help us a bit. What on earth is going on?
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Rob Stone
(@djfatboyrob) reported
Awful experience with @bt_uk I've been out of broadband 5 days. It won't be fixed for a further 7 days. Working from home using 4G. I need more data to see me through the week. But BT's only offer of help is that I upgrade!! Time to change i think!
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Narky Nurse 💙
(@mookie_moomin) reported
from
Peterborough, England
...now we know why - it’s never been activated on my account even though I only took out this contract for the free BTSport. Can’t get hold of customer support, but that looks like standard by the reviews...