BT (British Telecom)

BT (British Telecom) Outage Report in Hethe, Oxfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hethe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hethe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hethe, Oxfordshire, England 08/31/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hethe, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Banbury and Bicester.

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City Problem Type Report Time
United KingdomBanbury Internet
United KingdomBanbury Phone
United KingdomBanbury Phone
United KingdomBanbury Internet
United KingdomBicester Phone
United KingdomBanbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hethe, England

Latest outage, problems and issue reports in Hethe and nearby locations:

  • MartinLevy9 Martin The Mushroom (@MartinLevy9) reported from Hethe, England

    How can @BTBusiness @btbusinesscare get away with the appalling service levels they offer. I’m of to another provider

  • Moffontour Moff (@Moffontour) reported from Oxfordshire, England

    @bt_uk I am absolutely appalled to hear of the disgraceful service you have given my severely disabled parents. Passing my mothers call from pillar to post for so long she had a seizure then promising to call her back but not doing so. Without WiFi or help since Thursday. 😡😠🤬

  • biss5804 BevHillz (@biss5804) reported from Bicester, England

    @lumilyon @bt_uk I paid to cancel my contract with BT. Absolutely appalling customer service & service in general.

  • MartinLevy9 Martin The Mushroom (@MartinLevy9) reported from Hethe, England

    @btbusinesscare The point is you’re not there to help your business customers. Actually you are a disgrace I placed an order 10 days ago. Signed the contract and now you have no record of it. I have tried 3 times today talking to your call centres in India and still has not been resolved.

  • blueridgehotel Matthew Barrett (@blueridgehotel) reported from Brackley, England

    @bt_uk absolutely feel let down by BT. Sent my 75 year old Mum deferent equipment, failed to install and left her panicking with delays. No where to complain as no one answers.

  • ellieeeroseee_ E L L I E B L A K E (@ellieeeroseee_) reported from Oxfordshire, England

    So many calls and emails and still no broadband, yet had an email to say our account has been cancelled. Absolutely awful service from @bt_uk surely it’s not this difficult to come and fit out WiFi in to our new property?!

  • AdamJohnson2000 Adam Johnson (@AdamJohnson2000) reported from Brackley, England

    @bt_uk fix your servers I want to play warzone, I think u owe me a refund for lost of play

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

  • merchandiseman ☕ Gary Warden ☕ (@merchandiseman) reported from Buckingham, England

    @bt_uk Hi BT. Today I have mainly stayed in all day waiting for an engineer to turn up on a prebooked appointment which was confirmed by text earlier in week. No answer on you customer service numbers. Poor service

  • TheOxfordArms1 Chef Bryn Jones (@TheOxfordArms1) reported from Kirtlington, England

    We apologise if our phone is constantly busy for more than an hour but we are trying to cancel an account with @bt_uk but it’s impossible! Never ever again!

  • VillaRichie22 Richie Wypior 🇬🇧 (@VillaRichie22) reported from North Newington, England

    But haven’t got so can participate chance to win a package or you can add to my account for being a long time customer @btsport @EE 👍

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

  • rosieintheuk Rosie Tran (@rosieintheuk) reported from Buckingham, England

    @bt_uk actually everything was sorted but then the WiFi completely became inconsistent this morning. I have now resumed tethering my iPhone. Is there any way to check what’s going on with the signal? It was working fine all weekend?!

  • Designs_JoanK Joan Keevill (@Designs_JoanK) reported from Hinton-in-the-Hedges, England

    @AndrewJacobsLnD @bt_uk Oh dear, I feel your pain. We moved in on 18th, Gigaclear booked for 22nd, hit a problem so had 3 teams of engineers out and up and running Thursday evening with 300+MPS. The installation was free.

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Banbury, England

    @bt_uk a little disappointed, I called yesterday to report an error in the address I gave for my move. Due to the need for the order to be closed down. Was told to call today. Still no luck! 😩

  • sikaye_oxf Simon Kaye (@sikaye_oxf) reported from Oxfordshire, England

    @bt_uk my bt disc has started to fail. Seems to go orange after a few hours. Wifi devices reverting to router giving very poor performance

  • BonSteventon Ben Steventon (@BonSteventon) reported from Kidlington, England

    @bt_uk Hi - no issues on the status checker and phone line seems ok, but still experiencing connection issues.

  • SteveMa30266134 aussiesteve (@SteveMa30266134) reported from Bourton, England

    @btsportmotogp why is the quality poor on the non hd btsport channel..??? Its no my tele as its state of the art....why do I have to pay extra to watch a good picture

  • VillaRichie22 Richie Wypior 🇬🇧 (@VillaRichie22) reported from Drayton, England

    @EE @MarcAllera luckily never been a Doug been with the No 1 network 30 years #EEGoldencustomer @btsport subscription 🙏 #5G

  • BonSteventon Ben Steventon (@BonSteventon) reported from Kidlington, England

    @bt_uk any issues with internet in OX5 2 area? Our hub is going from red to blue every 5 minutes

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Amy_Jade1996 Amy-Jade Boardman (@Amy_Jade1996) reported

    @bt_uk If we were to cancel how many days after would we have wifi for?

  • EstelleHitchon Estelle Hitchon (@EstelleHitchon) reported

    Hey @bt_uk. I pay you a fortune for full fibre. You muck up billing, don't fix your deal costs & I'm still getting regular "your connection is unstable" messages. Why? No such issue with sister company @plusnethelp (sadly don't do fttp).Should have stuck wth @VodafoneUK mobile BB

  • HelenMaryPike One of the #greatunwashed (@HelenMaryPike) reported

    That @BTCare continues to employ people who are so thick is a mystery to anyone who's worked in any kind of customer service. It seems counter productive.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

  • orchard363 Stuart@orchard363 (@orchard363) reported

    Superstars of La Rochelle brilliant and Gloucester did well to hang in there. As a neutral watching, most disappointing was @btsport team who from the outset have barely had a positive word about Gloucester, short of players, and lots.of injuries. Hope tomorrow is more balanced.

  • EliseS1303 Elise (@EliseS1303) reported

    @bt_uk extremely disappointed in the lack of customer service. 2 hours on the phone today still no answer and still waiting for a promised 3pm call back from a manager

  • Daniellee_lucy Danielle (@Daniellee_lucy) reported

    @OpenreachHelp shock, end of day 3 and still no call flow - still connected to BT which was CANCELLED yesterday. Should have been live with call flow on Wednesday. This is an open reach issue but you won’t do F all to sort it. Shocking service. @bt_uk @CallFlowS

  • itsmeitsmeandy AM (@itsmeitsmeandy) reported

    @Josh_Northedge @bt_uk my turn to suffer orange light tonight about £75 per month to suffer this type of crap on a weekly basis #iwouldnotrecommendbttoafriend

  • GetReadyForWar getreadyforwar (@GetReadyForWar) reported

    @bt_uk sort your **** out your bunch of ******* regards. My 4g mobile hotspot is more reliable than your ******* wifi network. Get your ******** hobbits out to fix your shitshow of a network and stop *************** out of your customers.

  • mr_boult Mat Boult (@mr_boult) reported

    @EE How long does @btsport take to activate? I waited 2 days, didn’t work, called up yesterday lunchtime, re set up, and still not working. Any ideas please?