BT (British Telecom)

BT (British Telecom) Outage Report in Kilburn, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kilburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kilburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kilburn, Derbyshire, England 06/05/2025 17:45

June 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kilburn, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Derby, Mansfield, Heanor, Matlock, Nottingham and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomMansfield E-mail
United KingdomHeanor E-mail
United KingdomMatlock E-mail
United KingdomNottingham E-mail
United KingdomDerby E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kilburn, England

Latest outage, problems and issue reports in Kilburn and nearby locations:

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • peter1910uk Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IngaPaterson Inga Paterson (@IngaPaterson) reported

    @OpenreachHelp @Openreach @btbusinesscare I DMd you as requested but haven't had a reply. In that time BT has informed me that there is a further delay caused by Openreach and I have to wait till 17th for a further update from Openreach. Your service is appalling.

  • ySoCereal_ G (@ySoCereal_) reported

    @bt_uk I ordered fttp in Dec and they came to install it on the 10th Jan but there was an issue with a blocked pipe so the engineer has to wait for a civil team to install a new one delaying my fttp for up to 6 weeks. I was meant to have a gamepass 6 Months free code after the work..

  • Gsurosi Stan Kelman (@Gsurosi) reported

    @bt_uk why offer me a package that’s no longer available? Or was it taken in the 2 months it’s taken you to install my broadband @OpenreachHelp. I imagine @virginmedia treat their customers far better than this I should consider going to them instead #Bt #openreach #complaint

  • robturp Rob Turp (@robturp) reported

    @bt_uk You'll end up using EE more that bt broadband . It's rubbish. And if ya gaming please don't join bt. You'll wish you flushed money down toilet instead

  • revdgarry Revd Garry Roberts (@revdgarry) reported

    Hey @toobbroadband our ridiculously expensive contract with @bt_uk ends in a month and we are desperate to get away from them. Are you able to say when your service will arrive in So198FN? Is it worth waiting a few weeks?

  • nickyd_london Nicholas Paul Dalby (@nickyd_london) reported

    @bt_uk Ok thanks, however we do not have a landline as we are broadband only. Can I still check service status?

  • SwissUNGeneva Switzerland UN Geneva (@SwissUNGeneva) reported

    Sit down @Apple @bt_uk @O2 access to phone nosense b4 8pm

  • SimonjYates simon yates (@SimonjYates) reported

    @bt_uk Internet incredibly slow in Droitwich over last 2 days

  • _Alxstxir_ Alastair Cowley (@_Alxstxir_) reported

    @havertzsmiles @btsport Fail to see how that benefits your team in any way shape or form

  • P_earso Nicola Pearson (@P_earso) reported

    @bt_uk seriously- no WiFi for 10 days as problems in area (Sw13) and no estimate when you ll repair - no contact from customer aervices?? What are we actually meant to do?