BT (British Telecom) Outage Report in Kilburn, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kilburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kilburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Kilburn, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Matlock, Nottingham, Derby, Mansfield, Ripley, Sutton in Ashfield, Alfreton, Burton upon Trent, Ilkeston and South Normanton.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Internet | |
| Nottingham |
Internet | |
| Derby |
||
| Nottingham |
Internet | |
| Derby |
Internet | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Kilburn, England
Latest outage, problems and issue reports in Kilburn and nearby locations:
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LostInGhostWood
(@zoltang01) reported
@TimboBagginses @bt_uk We ditched BT after a years worth of utterly hopeless service. Today, I can't get out of my drive and have no Internet as they are changing a pole ouside my drive with no notice. Go elsewhere, BT are beyond useless.
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UnknownDee
(@UnknownDee2) reported
@bt_uk Been Looking to cancel for the past month and apparently we don’t have an account so they can’t cancel it
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Reece Emmitt
(@ReeceEmmitt) reported
@bt_uk no phone line since Saturday, not fixed until Thursday. Good job I’m not working at home in an area with no mobile signal isn’t it. Oh, wait. Embarrassingly appalling service.
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Mark Waters
(@leytonorient) reported
@btsport The spoiler free replay of the MotoGP race is NOT WORKING. I don’t want to watch this WWE nonsense. I’m paying for this “service “ - SORT IT OUT!
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Non Stop Movement
(@MikeyHopalong95) reported
@bt_uk I have tried that as I have had the app for years. The devices are all set up, the app just randomly stopped working a few weeks ago and I cant identify the problems with my connection without the speed tests on the app
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David Coleman
(@DavidColeman33) reported
@btbusinesscare The service is offered as "up to 5 handsets". I think it only fair for customers to understand that it really means "5 handsets purchased from BT". I fully understand not providing technical support for 3rd party equipment, but to deliberately prevent their use is a disgrace.
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🏴The Garage Edinburgh🏴
(@thegarage2019) reported
Could anyone help a fellow small business owner here, my friend @bliss_dancewear has moved shop and are having bother getting @bt_uk install a phone line , this is causing major bother with no phone, broadband , card machine, still no install date , please retweet
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Mart
(@martymclernon) reported
@BTCare please help. Home land is dead and my father can't get support with his mobile. Please dm me
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Douglas Elder
(@DouglasElder2) reported
Hey @bt_uk, your new broadband advert is terrifying and I’ll never sleep again.
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Ava Scott
(@avascottcreates) reported
@steeleyp_ @btsport @bt_uk Just to say that I have access now because I'm using my Dad's BT account. Really just wanted to highlight how difficult it is for non-UK based people to use the service. It just really shouldn't be that difficult. And you should be able to buy it with a foreign credit card!