BT (British Telecom) Outage Report in Kilburn, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kilburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kilburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Kilburn, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ilkeston, Derby and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Derby |
||
| Mansfield |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Kilburn, England
Latest outage, problems and issue reports in Kilburn and nearby locations:
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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Bonnies29
(@sam_bon) reported
from
Derbyshire, England
@bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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Lia Roguszka
(@L14OLA) reported
from
Chellaston, England
@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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🌱💙Helen
(@BrambleMum) reported
from
Matlock, England
@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom
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Dan Westwell 🇬🇧
(@DanWestwell) reported
from
Mansfield Woodhouse, England
@adamsummerton @TheVanaramaNL @btsport Got a bad feeling it will be a 7.45pm kick off.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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Martin Roome
(@MartinKunRoome) reported
from
Derbyshire, England
@bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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Martin Roome
(@MartinKunRoome) reported
from
Derbyshire, England
@bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Frost
(@MattFrostie74) reported
@bt_uk Problem still persists with the line. It is terrible, I cannot speak to my father on his landline if is that bad! There are a collection of approximately 4 properties where he lives, all suffering with the same problems!!
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Matt Foxton
(@FoxtonMatt) reported
@bt_uk the issues are when I complain about the poor & inconsistent service I get, (barely 1mb download among other things) the reply is always, well our tests say it's fine, even my youview TV thing isn't able to pick up BBC channels, and barely works.....
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Graham Simpson
(@grahambsi) reported
Internet down this morning in Whitstable, anyone else have the same problem with @bt_uk ?
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⚓️LUCҜβΔΩ⚓️
(@Luckbao) reported
@josephhrtn @btsport @btsportcricket Come on aren’t things bad enough
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Javelin Sam
(@javelinsam) reported
Hi @bt_uk I've got an engineer coming to help figure out why we only get 1mb WiFi speed. The appointment text says they will arrive between 12am and 2pm tomorrow. So.. From any time after midnight tonight?? Can you guys be a little more specific?
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Kai
(@94williamsk) reported
How it’s taking @bt_uk a month to get me broadband and 3 weeks to activate a phone line is beyond me? Thought you were supposed to be number 1? Thanks for ignoring my complaint aswell 👍🏼
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Genetically Modified
(@GeneticallyMod5) reported
@omitbdf @BTCare Have had the same issue with BT last week and got the same response.
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Sarah Cunningham
(@SBCunningham88) reported
@bt_uk kids can't do their school work because broadband has been down on and off all weekend and now today it's off again. Told on sat the problem would be fixed within 24 hours.
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Matt Dennis
(@MattDen82519810) reported
@virginmedia @bt_uk when will full fibre be available in my area? Fed of having daily issues with our fibre provided by @virginmedia not a day goes by where we don’t have issues and then to top it off they want to charge us more for this privilege #cantwaittochange
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imp
(@stnapirrem) reported
@vinos_zone @bt_uk @LL54MCC Mobile broadband has been my saviour. Uses 4G network instead of phone lines. I had 2.5mb/s at best with BT. Today I got 78mb/s on Three and it has dropped out once in 4 months.