BT (British Telecom) outages and service status in Parwich, England

Problems in the last 24 hours in Parwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Parwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Parwich, England

The most recent BT (British Telecom) outage reports came from the following cities: Derby, and Matlock.

City	Problem Type	Report Time
Derby	Internet	3 days ago
Derby	Internet	3 days ago
Derby	Internet	5 days ago
Matlock	E-mail	13 days ago
Derby	Internet	16 days ago
Derby	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Parwich, England

Latest outage, problems and issue reports in Parwich and nearby locations:

• 
  James Baker (@james7baker) reported 2 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

• 
  Gav (@Gav1981) reported 6 minutes ago from Derbyshire, England

  @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

• 
  James Baker (@james7baker) reported 14 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

• 
  James Baker (@james7baker) reported 14 minutes ago from Derbyshire, England

  If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

• 
  Gillian Harrison (@Gharri74) reported 18 minutes ago from Parwich, England

  @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

• 
  Martin Roome (@MartinKunRoome) reported 25 minutes ago from Derbyshire, England

  @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

• 
  James Baker (@james7baker) reported 27 minutes ago from Derbyshire, England

  @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

• 
  Martin King (@MartinK1ng) reported 28 minutes ago from Derbyshire, England

  I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

• 
  James Baker (@james7baker) reported 32 minutes ago from Derbyshire, England

  @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

• 
  Martin Roome (@MartinKunRoome) reported 37 minutes ago from Derbyshire, England

  @bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.

• 
  Rick Crawley (@RickCrawley) reported 38 minutes ago from Mayfield, England

  @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

• 
  Simon Ferrar (@simon_ferrar) reported 38 minutes ago from Derbyshire, England

  so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

• 
  James Baker (@james7baker) reported 40 minutes ago from Derbyshire, England

  @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

• 
  James Baker (@james7baker) reported 42 minutes ago from Derbyshire, England

  Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

• 
  Joanna (@craftyandcute) reported 42 minutes ago from Derbyshire, England

  Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

• 
  Stob Rone (@stobrone) reported 44 minutes ago from Cheadle, England

  If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

• 
  Steven Alan Wilson (@d79design) reported 49 minutes ago from Kilburn, England

  Hey @BTCare our router keeps dropping connection. Can you help?

• 
  chris holmes (@chrish11072) reported 58 minutes ago from Matlock, England

  @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

• 
  leigh.butler 💙 (@barmylad34) reported 59 minutes ago from Derbyshire, England

  Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

• 
  James Baker (@james7baker) reported 60 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Evolution Of Life (@TEOL85) reported 7 minutes ago

  @bt_uk . Do your job and fix it if it was a dodgy untested update send the routers a new one tonight 0:00-6:00 to sort out the issue or if it's your exchanges end fix it there or if you can fix it remotely just do it but fix it what if our phone lines go out on an important phone call

• 
  AM (@itsmeitsmeandy) reported 7 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  Andrew Potts (@ah_potts) reported 8 minutes ago

  @bt_uk @cakey12 Broadband gone down, try logging into the app, do the 2 step verification, then select manage my account and it tries to load then goes back to the login screen. (s there a general issue?

• 
  Simon Bowler (@simonjbowler) reported 9 minutes ago

  @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

• 
  Kevin Flanagan (@KflanaganKevin) reported 12 minutes ago

  Now May 5th still no connection !! Despite endless calls and attempts to get help !’ @bt_uk cut off again transferred then told no information on their screen , started details again now cut off again as lines close at 6pm this is a business account !!! We don’t close at 6 !!

• 
  natasha (@Miss_Tasha_26) reported 12 minutes ago

  @bt_uk I need help and you are telling me to use my app which the issue I’m having as the login isn’t working. I do not have time to call so unless I get help on here I will be cancelling my direct debit with you

• 
  chris curtis (@krustykriss) reported 18 minutes ago

  @bt_uk my phone line to my house from the telegraph pole has been damaged and is hanging down really low to the ground can you send an engineer to reattach it asap

• 
  Scott Weller (@ScottWeller1974) reported 34 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for ?!

• 
  Dwain Driver (@TrainDriver1982) reported 40 minutes ago

  @bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.

• 
  Garv Mittal (@garv25mittal) reported 40 minutes ago

  @bt_uk absolute crass service you guys have, I have been trying to get a broadband installed for the past 01 month but not getting any update from you guys. Absolutely pathetic service