BT (British Telecom) Outage Report in Buxton, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Buxton come from postal codes SK17.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Buxton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Buxton, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stockport and Buxton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.
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Harvey Knott
(@knott46) reported
from
Strines, England
Moto3 racing never disappoints #btsport ✊🏼👍
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Simon Evans
(@SimonLemons49) reported
from
New Mills, England
******* @btsport we were promised a celebratory programme... we've had 4 blokes natter for 15 mins... #CHAMPIONS
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Dr Bex Lewis #KeepYourDistance
(@drbexl) reported
from
Stockport, England
@bt_uk Aside from the dropouts earlier this week (which am putting down to weather) has behaved itself since Thursday - much smoother than old router, thank you.
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday
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A&T
(@AshTom03396918) reported
from
Macclesfield, England
@bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph
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OBESE RHYS
(@Redutd99Rhys) reported
from
Stockport, England
@The_Manc_Lad820 @CraigCharles23 What network u with? Ee 3 months btsport app free put on ur console jobs a good one
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Philip Spooner
(@aspspooner) reported
from
New Mills, England
@bt_uk Hi Clare - ta for the reply - passed all online tests. Had another drop out a couple of hours back though... Seems like we had the same issues yesterday (but I was rarely online, so I didn’t notice....)
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.
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Dr Bex Lewis #StayHomeSaveLives
(@drbexl) reported
from
Stockport, England
@RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen
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Dr Bex Lewis #StayHomeSaveLives
(@drbexl) reported
from
Stockport, England
Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.
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Dave Challis
(@ChallisDave) reported
from
Cheadle Hulme, England
@btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
Havinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.
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Amos Murphy
(@AmosMurphyMedia) reported
from
Cheadle Hulme, England
@halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Starting XV
(@StartingXV) reported
from
Castleton, England
The plaster on the neck of the Falcons players in a yellow card cloaking device. Come on WB 2 poor decisions. #btsport #rugby
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Andrew
(@stotty74) reported
@bt_uk BT must have the worst customer response times ever. On hold for 20 minutes after being disconnected a number of times, and waiting for online chat is estimated to be over 25 minutes. @unitedutilities answer their phones within 10 rings with fantastic customer service.
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Positive Impact
(@teampisales) reported
@btbusinesscare Any update? We have been without a business service of phones & broadband since 23/8/22 & STILL not had verbal communication as to when we are going to get our CONTRACTED service actually supplied? Lots of promises - No action. You are a COMMUNICATIONS company for goodness sake.
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inny walibhai
(@innyko1) reported
@bt_uk If it is that complex, please can you give me a solution to this issue please
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Katie Bennett
(@katie_bennett7) reported
@bt_uk You sent me a text to say everything regarding my engineer appointment tomorrow will be confirmed in an email, as well as details of my complaint and compensation. I have had no emails at all from you - please sort it out. Worst service I’ve ever experienced.
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Mark Eriksen
(@markeriksen1103) reported
@bt_uk Unfortunately the openreqch engineer didn’t have a hub on his van. I went back on the old broadband line as he hadn’t disconnected it and it worked until about 45 mins ago then went off. A new hub is arriving tomorrow but doesn’t help the family tonight.
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Geraldine Allinson
(@GRAllinson) reported
@bt_uk It isn't wireless issues!! Will DM you the info you require....
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Джеррі Кемпбелл
(@gerrycampbell69) reported
So this happened today. Broadband went down and we contacted BT. We were told there was a problem and they are going to fix it... BY THE 13TH OF SEPTEMBER!!! Contacted them to ask if they could provide a dongle till the problem is fixed via twitter, phone and... 1/2 @bt_uk
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Christine Corderoy
(@ChrisCord57) reported
@bt_uk I do find it rather ironic that when ringing you, you promise 'customer excellence' then warn of 30 min wait during which the home phone battery threatens to run out!
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Ian (C) 🏆🇸🇱 🇧🇭
(@wafcian) reported
@bt_uk once again lying and failing to deliver, sooner I can cancel my contract the better 🤬🤬
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ned
(@ThunderoIoIo) reported
@leadrR6 @btbusinesscare will this fix my BT connection too? NO.