BT (British Telecom)

BT (British Telecom) Outage Report in Buxton, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Buxton come from postal codes SK17.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Buxton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Buxton, Derbyshire, England 01/12/2026 11:05

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buxton, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stockport, Leek and Buxton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockport Phone
United KingdomStockport Wi-fi
United KingdomLeek Internet
United KingdomStockport Internet
United KingdomBuxton Phone
United KingdomBuxton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Buxton, England

Latest outage, problems and issue reports in Buxton and nearby locations:

  • drbexl Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.

  • drbexl Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    @RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...

  • AmosMurphyMedia Amos Murphy (@AmosMurphyMedia) reported from Cheadle Hulme, England

    @halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮

  • aspspooner Philip Spooner (@aspspooner) reported from New Mills, England

    @bt_uk Hi Clare - ta for the reply - passed all online tests. Had another drop out a couple of hours back though... Seems like we had the same issues yesterday (but I was rarely online, so I didn’t notice....)

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen

  • AshTom03396918 A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • Redutd99Rhys OBESE RHYS (@Redutd99Rhys) reported from Stockport, England

    @The_Manc_Lad820 @CraigCharles23 What network u with? Ee 3 months btsport app free put on ur console jobs a good one

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • iainmc123 Iain McDonald (@iainmc123) reported from Strines, England

    @Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday

  • SimonLemons49 Simon Evans (@SimonLemons49) reported from New Mills, England

    ******* @btsport we were promised a celebratory programme... we've had 4 blokes natter for 15 mins... #CHAMPIONS

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.

  • pubscene Mike (@pubscene) reported from Bollington, England

    @btsport mcmanaman. Why another season with him. Worst ever pundit

  • D8rok David Brocklehurst (@D8rok) reported from Whaley Bridge, England

    Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    Havinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking

  • iainmc123 Iain McDonald (@iainmc123) reported from Strines, England

    @bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.

  • CheadleTownFC Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • AgueroBall ¹⁰ 🐝 (@AgueroBall) reported from Stockport, England

    @lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • janexwaldorf jane mason (@janexwaldorf) reported

    @bt_uk @bbcbitesize Hi my BT internet has had a fsult for 11 weeks. 2 kids to homeschool. Limited and poor communication from u where i am constantly chasing YOU and Openreach to resolve. Please look at your DMs. 11 weeks! Would never reccommend BT and cant wait to leave and go back to Sky.

  • Ebecpc 🎭 Elliott Bechtol 🎭🎖️ (@Ebecpc) reported

    @btbusinesscare YOUR 4G SERVICE DOESN'T EVEN GIVE YOU EE SIGNAL, SO MUCH FOR THAT SERVICE, AND DON'T SAY USE WHATS APP TO CONTACT YOU WHEN YOU HAVE NO WIFI OR BAD DATA SERVICE, AS IT SHOWS HOW LITTLE YOU KNOW ABOUT TELECOMMS WHEN YOU HAVE NONE 2/2

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • CelebrantJayne Jayne Johnson (@CelebrantJayne) reported

    @weeyin13 @bt_uk We have had the same problem up our lane (5 properties) ... BT claim it is the lines that are old and need replaced (but they don't do it!) ... they have also said they would send out a new router to me (twice) and once to a neighbour ... we have never received them @bt_uk

  • coljdoyle Colin Doyle (@coljdoyle) reported

    @bt_uk I was specifically told I would be able to see MY complaint as an audit trail of when the fault started and how it has not been resolved ?

  • janexwaldorf jane mason (@janexwaldorf) reported

    @theharte @MarcAllera @bt_uk Omg they are a diagrace!!!! Can you cancel and move to another xompany? I have been told as its BTs error i can move x

  • CassioRoad Cassio Road (@CassioRoad) reported

    @btsport @btsportfootball seriously chaps get rid of Lynsey Hipgrave - she's bloody awful

  • Warebird69 CLARE THORNDYKE (@Warebird69) reported

    @BTCare I was wondering if there’s a known broadband issue within the NR3 area? My routers flashing red, I’ve tried restarting it.

  • squadling72 Stephen Quadling (@squadling72) reported

    @mrjakehumphrey Had to cancel my @btsport after they hiked the price again. Shame, but couldn’t justify the extra cost.

  • RedDogGaz Gary Milton (@RedDogGaz) reported

    @bt_uk Well yesterday's issue seemed to be fixed. But hub crashed about 9.15 this morning and has only just started working. There is a catalogue of faults on my line. I need internet access to work from home. Please get this fixed.