BT (British Telecom)

BT (British Telecom) Outage Report in Belper, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Belper, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Belper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Belper, Derbyshire, England 12/22/2024 21:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Belper, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Matlock, Nottingham, Derby, Mansfield, Ripley, Sutton in Ashfield, Alfreton, Ashbourne, Ilkeston and South Normanton.

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City Problem Type Report Time
United KingdomMatlock Internet
United KingdomNottingham Internet
United KingdomDerby E-mail
United KingdomNottingham Internet
United KingdomDerby Internet
United KingdomMansfield Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Belper, England

Latest outage, problems and issue reports in Belper and nearby locations:

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • Gharri74 Gillian Harrison (@Gharri74) reported from Parwich, England

    @bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • KavitaOHara Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JulianHodgson7 Julian Hodgson (@JulianHodgson7) reported

    @bt_uk It was for a pre booked new connection which had a site visit 3 weeks prior to installation, the engineer rang 1 hour before the job stating and said he could not find a set of longer ladders so the job would have to be rebooked. So how can you help.

  • PEABEE36 Patricia Brown (@PEABEE36) reported

    @bt_uk It's a pity you haven't been busy solving our problem! We still can't receive calls on our landline despite numerous calls to you and an engineer visit!!

  • JoeyyUK JoeyUK (@JoeyyUK) reported

    My internet has been down since 12:30am?!! How is this even possible @bt_uk

  • ThankMeLater999 The World Knows Your Name (@ThankMeLater999) reported

    This eyesore is still the same weeks after repirting it! @bt_uk WTF is going on? A job was ‘supposedly’ being done yesterday, did not happen, WHY? No excuses… #bt_uk #ignored #letdown

  • Ellshakes Ella (@Ellshakes) reported

    @bt_uk (2/2) but we also specifically said that we wanted to keep the landline. And again, when purchasing the package we were told this would be ok, and as it was already a BT landline this wouldn’t be a problem

  • AndrewJB_E13 AJB (@AndrewJB_E13) reported

    @bt_uk just signed up for mobile, sim card received etc. Had an email to say "sign up for inclusive BT Sports" when I click the link and login it says "Sorry the BT account number you've entered is not recognised"

  • spychick28 Robinridge (@spychick28) reported

    @bt_uk Why has my account been cut off again? Bt refunded money owed to me due to their errors/over charging me. They compensated me. Now claim they've paid me too much & are blackmailing me. I don't owe for services. Managers never ring back agreed times. Complaints just get closed!

  • sirsabs Abs (@sirsabs) reported

    It has to be said I am becoming ever so increasingly frustrated with @virginmedia customer service. Do not understand what the customer wants despite being on a call 30+ minutes. Why can’t we have call agents based in U.K.? Profits over service @btsport

  • BusowClare Clare busow-miah (@BusowClare) reported

    @bt_uk hi can you tell me if the broadband is down in Manchester M14 please

  • TwistedTim76 Twisted Tim (@TwistedTim76) reported

    @bt_uk I have a query why is it as a long time customer im expected to pay more than £20 extra a month than what new customers have to pay