BT (British Telecom) Outage Report in Belper, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Belper, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Belper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Belper, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Mansfield, Nottingham, Derby, Ilkeston, Ripley, Heanor, Matlock and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Ripley |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Belper, England
Latest outage, problems and issue reports in Belper and nearby locations:
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Imran
(@Imy002) reported
@bt_uk @nowtvhelp can you please provide me with an update on the broadband outage in in L8 area on going since last Wednesday. Both now tv (who I have broadband contract with) and bt (who provide the service to now tv) are unable to provide any update/ETA for resolution.
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Geoff Ramm
(@GeoffRamm) reported
@btbusinesscare Currently experiencing the worst cx via your inept online help system @btbusinesscare @bt_uk
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Katie✞Palin
(@MonsterMcD) reported
@DanielDav2017 @bt_uk Never had a problem before but this is hell
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Jamal🇲🇦
(@JordanH66637331) reported
@bt_uk I just got off the phone to your customer service as I just signed up for your broadband and having problems with the connection and received the worse service
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Imran
(@Imy002) reported
@nowtvhelp The team cannot provide an update as they say the issue with bt to fix. Bt say they cannot update as I'm not their customer. Can you please work together to sort this out. This has cause significant disruption to my WFH situation. @bt_uk
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Rob Rossiter@RugbyCubzNI
(@robrossiter2) reported
@Mandymo4 @bt_uk I had same issue a couple of weeks ago, rang them, complained, they gave me 40 quid to go get a dongle.
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Shelt
(@sheltonjb) reported
Although @bt_uk have good customer service, the actual service has been a bit 💩 Only been with them 7 weeks and after a delayed start it got up and running fine now my broadband says theres a fault on the line so i have to wfh tethering off my phone for the next couple of days🙄
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Tim Kell
(@tim_kell) reported
@mattdenchfield @bt_uk @BTCare Sorry Matt, I only just got this, your broadband must be really slow.
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DrewMerson
(@DrewMerson) reported
@bt_uk The line test detected a fault (again). It’s due to be fixed by Thursday, apparently, but now, rather than cutting out, the internet is completely down. And despite your guarantees and promises, and the generally slow/patchy service, you’ve still never sent me a mobile hotspot.
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WPTuts
(@WPTutz) reported
@mrwebreviews @bt_uk Maybe they should give us a 40-45% reduction in the price we're paying if we're only getting a percentage of the service we're paying for... oh wait, I'm sure there is a clause in their T&C's to screw us over!