BT (British Telecom) Outage Report in Belper, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Belper, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Belper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Belper, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Derby, Mansfield, Ripley and Matlock.
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Community Discussion
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BT (British Telecom) Issues Reports Near Belper, England
Latest outage, problems and issue reports in Belper and nearby locations:
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James Baker (@james7baker) reported from Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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chris holmes (@chrish11072) reported from Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker (@james7baker) reported from Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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James Baker (@james7baker) reported from Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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James Baker (@james7baker) reported from Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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Gav (@Gav1981) reported from Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker (@james7baker) reported from Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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James Baker (@james7baker) reported from Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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leigh.butler 💙 (@barmylad34) reported from Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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James Baker (@james7baker) reported from Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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James Baker (@james7baker) reported from Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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James Baker (@james7baker) reported from Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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James Baker (@james7baker) reported from Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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James Baker (@james7baker) reported from Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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Gillian Harrison (@Gharri74) reported from Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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Lia Roguszka (@L14OLA) reported from Chellaston, England
@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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Steven Alan Wilson (@d79design) reported from Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Haughey (@haughey_john) reported
Them BT Sport commercials for upcoming fixtures are absolute cringe. The #NLD being the worst. Please stop it! @btsport
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Callum May (@callummay) reported
@bt_uk Trying to upgrade a mobile. Why do you never answer the phone? Feels like I've spent days of my life listening to your hold music
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Sean (@thewestwell) reported
@BTCare I am having issues with credit report showing two accounts but can’t get the information. Please advise.
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SORRY FOR YOUR LOSS MICHAEL FAGAN 🍀⚫⚪☮︎#NoToNATO (@BlahBlahBlah__9) reported
These two are the two worst commentators ever, Two proper gobshites #btsport particularly that ******** Jenas
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DG (@wimbledon_wolf) reported
Would happily never hear Jermaine Jenas’s voice ever again #wwfc #WOLMCI #btsport
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Moira Rance (@Beachcomber281) reported
@btsport Very frustrating that when you record the rugby the end of the match is cut off. This seems to happen every match. Very poor.
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david (@david43ni) reported
@bt_uk will fttp even go asynchronous by that i mean same up down
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Tim (@Timbo3003) reported
@btsport @btsport @btsportfootball How strange I still haven’t had the courtesy of a reply to previous tweet as to why the picture quality is so awful on bt1 bt2 bt3. Pay more reduce quality!!!
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Coco Pop 🇺🇦 (@CocoPop17487149) reported
@bt_uk - 30 minutes waiting to speak to an advisor. Then eventually get through to speak to an advisor who puts me on hold 3 times then cuts me off. Now in the queue again. Disgraceful customer service. 😡
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Martin Lodge (@MartinLodge) reported
@bt_uk love how complaints are closed without any resolution or attempt at communication