BT (British Telecom) Outage Report in Heanor and Loscoe, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (60%)
-
Wi-fi (14%)
-
Phone (11%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Derby, Matlock, Ilkeston, Mansfield, Alfreton, Derbyshire, Ripley and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
Wi-fi | |
| Derby |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
-
Lia Roguszka
(@L14OLA) reported
from
Chellaston, England
@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
-
Bonnies29
(@sam_bon) reported
from
Derbyshire, England
@bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
-
scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
-
Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom
-
Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
-
scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
-
James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
-
leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
-
Martin Roome
(@MartinKunRoome) reported
from
Derbyshire, England
@bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.
-
John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
-
John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
-
🌱💙Helen
(@BrambleMum) reported
from
Matlock, England
@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Mandy B
(@BluebellLCrafts) reported
@bt_uk Your DM response doesn't help unfortunately as it's impossible to contact them by either phone or internet. Anyways, they won't be in, so if s/he arrives at 1pm they won't be there and they won't get in and it'll be a waste of BT's time. Thanks you your response!
-
Craig Leeds
(@craigofleeds) reported
Now been on hold to @bt_uk @BTCare for 30 minutes. I’m at the ‘dare not hang up’ stage.
-
EV Hixyy 🌟
(@HixyyFN) reported
@bt_uk No here comes the fun part lol I with sky haha your more than likely not shocked that my WiFi is horrible
-
Hazel McGibbon
(@HMcgibbon) reported
from
Inverness, Scotland
@DMcQ61 @bt_uk OH had same issue no matter who the provider is. So now has an unlimited data mobile sim in a modem and have unbelievable speeds.
-
Chris Hill
(@dochill82) reported
Another day, another long queue on hold to @bt_uk customer service trying to sort the mess they’ve made of my home move. Shocking lack of care for customers. 4 hours on the phone and counting to try to fix this
-
hayley🦋
(@hayleykinssx) reported
@bt_uk @BTCare I’m trying to stop the cancellation on my account but nobody seems to be able to do it as there’s always an issue with my account. Please help
-
Alex Kallipetis
(@AlexKall94) reported
@BTSportBoxing @btsport @zachparkerboxer Zach Parker is WBO No 1, why is he stopping fighters inside 1/2 rounds. If your No 1 should be fighting too 10 fighters, not some bums. Ok, this is his first fight with Queensberry, but another poor match up by Frank.
-
Paul716
(@paul95716) reported
@bt_uk @bt_uk oh look load's of customers reporting delays and I thought your shoddy service was a personal thing. 4 times you've failed to connect our family broardband over 8 years. A 100% record. Why not advertise that......
-
Paul716
(@paul95716) reported
@bt_uk as you have still not connected my broadband again, even after I (me) paid for an engineer I think it is only correct that I continue to post your failure. Maybe publicity will help. 4th time you've screwed up my family's connection, 1 initial, 2 moves and this return.
-
Gemma Murray
(@Gembo10252) reported
@virginmedia @btsport @btsportmotogp any idea Virgin when your issues are going to be fixed so we can watch Moto GP? Working all fine yesterday and today can’t watch a single BT Sport channel!