BT (British Telecom) Outage Report in Heanor and Loscoe, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Derby, Nottingham, Matlock, Mansfield and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Wi-fi | |
| Derby |
Internet | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Derby |
Wi-fi | |
| Nottingham |
Community Discussion
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BT (British Telecom) Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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adam caruana
(@cheezey10) reported
@bt_uk Sorry I can never get my bills up neither
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Joanne Burton
(@JoanneBurtonMe) reported
@bt_uk Hi, my broadband has gone down. How can I report the fault and get my mini hub set up asap. Couldn't see anywhere to do this on the app... Thank you
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☀️ TommyBeans 🌴
(@TommyBeans_) reported
I’ve been having SO many issues with @bt_uk recently, I may need to cancel tonight’s stream if things don’t improve. I’ll keep you posted. I am FUMING.
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MsWill
(@Ms1164229) reported
@bt_uk hi who is responsible for the telephone poles that the phone lines connect to? My broadband has been down for nearly 3 hours and no advanced warning of this. Apparently the pole has been deemed dangerous since 2020 so this is not an emergency job.
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Zak Hussain
(@zakh1) reported
@bt_uk No internet for a week. Two engineers visits and still no internet. Wasted time waiting in for them to say there’s nothing wrong in property but Openreach issue - same as my neighbours. #poorservice should have gone with @virginmedia
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Reuben Boughton
(@BigtubSeeker) reported
@chrisrobwill Same. 💯 IMO unifications and genuine world level fights shouldn’t even be PPV. Huge opportunity for one UK networks to own boxing in my opinion. @btsport or @SkySports … fighter also need to understand they are getting inflated fees. I’ll never pay for a PPV again.
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Tiago César
(@uktiago) reported
@bt_uk This is exactly what I'm saying. You have 2 people paying for the same service ... twice.
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adam caruana
(@cheezey10) reported
@bt_uk Because I want to cancel now tv
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Tiago César
(@uktiago) reported
@bt_uk You would prefer to get the money for the remainder of the contract instead if keeping the customer for another 15 years? This is shameful!
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M
(@LoginUser7) reported
@bt_uk issue still not resolved in the Hackney area and have been without Internet the last 7 hours? Is BT going to do anything apart from offer compensation when they don't fix within 48hrs. Why am I paying monthly to receive no access to services? ?