BT (British Telecom)

BT (British Telecom) Outage Report in Chapel-en-le-Frith, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chapel-en-le-Frith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chapel-en-le-Frith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chapel-en-le-Frith, Derbyshire, England 10/29/2025 15:50

October 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chapel-en-le-Frith, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Macclesfield, Ashton-under-Lyne and Dukinfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomStockport TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chapel-en-le-Frith, England

Latest outage, problems and issue reports in Chapel-en-le-Frith and nearby locations:

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

  • FeeAkhtar Fee (@FeeAkhtar) reported from Manchester, England

    @bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.

  • ijezie_emeka Ijezie Emeka (@ijezie_emeka) reported from Manchester, England

    @England @bt_uk @JHenderson Damn! Shaw narrowly missed out

  • CheadleTownFC Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • MalcolmBurbrid1 Malcolm Burbridge (@MalcolmBurbrid1) reported from Ashton-under-Lyne, England

    @bt_uk Its 24th of November 6.30am Sunday morning I pay for Super fast broadband YET I HAVE A VERY WEEK SIGNAL AND AM UNABLE TO WATCH NETFLIX OR PRIME AS THEY JUST KEEP BUFFERING WHY

  • suziplumbo susan booth (@suziplumbo) reported from Manchester, England

    Can you imagine if foden played for the dippers btsport would be in melt down

  • MaryLianne93 MaryLianne93 (@MaryLianne93) reported from Manchester, England

    @bt_uk are a joke!!! I’m still paying for your service for another 2 weeks yet you have already cut off my @btsport and BT TV app and access!✋🏼

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

  • frostybutcher LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • daviesl5 lynne davies (@daviesl5) reported from Tintwistle, England

    @bt_uk It affects wireless devices but has never been this bad! They recently replaced 100m of cable at the bottom of our road so this did seem to sort it out as had problems for a couple of years but kept getting fobbed off. Also the speed was capped at 24

  • cjj88_ Chris Johnson (@cjj88_) reported from Manchester, England

    For those complaining, I understand about the cost but if @btsport live up to the kind of programming and service they are advertising on paper (beyond this New Year schedule I mean).. then it is on another level to Sky. That's easy to see.. @btsportwwe

  • emma_shone Emma Meredith-Shone (@emma_shone) reported from Ashton-under-Lyne, England

    Hi @plusnethelp if there anything you can do with our @btsport the picture jumps (a lot) during live play & recording. It’s really frustrating & it’s not a problem we have with any other channels but we don’t know how to stop it happening.

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • twambley_a andrew twambley (@twambley_a) reported from Manchester, England

    @bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻

  • FullenEileen eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • AgueroBall ¹⁰ 🐝 (@AgueroBall) reported from Stockport, England

    @lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • ged2go Gerard (@ged2go) reported from Manchester, England

    @bt_uk absolutely sick to death of #BTBroadband Every time I try streaming it runs slow and spoils my enjoyment. I am in the market for any provider who can guarantee uninterrupted viewing for the same or less cost #SkyBroadband #VirginBrodband

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jasehendy Jason G Henderson (@Jasehendy) reported

    @bt_uk On 11/04/22 as a follow up to a complaint, a BT. Cc team member told me OpenReach can be contacted via their bot on their website to organise a surveyor before pre-ordering a fibre package. This is wrong information & I’d like to reopen the complaint. Please contact me.

  • Lornaasg Lorna Grant (@Lornaasg) reported

    @bt_uk Now been a week without proper broadband after the engineer didn’t show last week, over 2 hours of phone calls last week and mini hub sent which is ineffective. Was told I would be contacted today for an engineer visit but nothing! Appalling service for a loyal customer.😡

  • marcusmark2019 marcus (@marcusmark2019) reported

    @bt_uk i should of guessed you support the woke community by all the ukraine stuff

  • bamsters3 jajabinxs (3,3) (@bamsters3) reported

    @bt_uk is there a problem with mobile service?

  • AndyMcCulloch4 Andy (@AndyMcCulloch4) reported

    @bt_uk is there a way to get in touch to cancel broadband that doesn't involve waiting on a queue on the phone? Every chance I get I'm put in a queue with no indication of how long I'll be waiting

  • ThisisTimDean Tim Dean (@ThisisTimDean) reported

    @bt_uk I’ve DM’d and your reply was completely wrong!!!!! @BTGroup @bt_uk you have literally the worst customer service i have ever known

  • Kerry_lufc 💛Kerry 💙 (@Kerry_lufc) reported

    @bt_uk Yep ‘failed order’ despite not communicated to that effect. The first guy was basically blaming me for cancelling sky before contacting you but no one said when you took my money that would be an issue. The 2nd woman who was much nicer said it was a business account & failed!

  • brevitybelle11 brevitybelle1 (@brevitybelle11) reported

    @bt_uk Problem is, we’re with sky but bt open reach in charge of fixing box. Sky doesn’t have any info as it’s classed as an outage. That’s why I’m asking on here as I don’t know what else we should do

  • Lornaasg Lorna Grant (@Lornaasg) reported

    @bt_uk 30 minutes on the phone and no further forward. Being told information which contradicts what I was told last week. Now told I will be contacted on Thursday between 7pm and 9pm. After being a customer for 15 years I will be looking elsewhere.

  • Carras1982 Caroline Hutt (@Carras1982) reported

    @bt_uk your nuisance line doesn't work. If you select 'option 2' the line goes dead....not great #CustomerService