BT (British Telecom) Outage Report in Castleton, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Castleton, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Phone | |
| Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Community Discussion
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BT (British Telecom) Issues Reports Near Castleton, England
Latest outage, problems and issue reports in Castleton and nearby locations:
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.
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Murray Chapman
(@MurrayKC) reported
from
Stocksbridge, England
@qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀
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Kirsty
(@kirsty2402) reported
from
Sheffield, England
@bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.
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Jason Smith
(@jayboy_21) reported
from
Sheffield, England
@bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.
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Harvey Knott
(@knott46) reported
from
Strines, England
Moto3 racing never disappoints #btsport ✊🏼👍
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Simon Evans
(@SimonLemons49) reported
from
New Mills, England
******* @btsport we were promised a celebratory programme... we've had 4 blokes natter for 15 mins... #CHAMPIONS
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.
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Andy Nolan
(@aardvarknsefce) reported
from
Sheffield, England
Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.
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Philip Spooner
(@aspspooner) reported
from
New Mills, England
@bt_uk Hi Clare - ta for the reply - passed all online tests. Had another drop out a couple of hours back though... Seems like we had the same issues yesterday (but I was rarely online, so I didn’t notice....)
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Forrester
(@forrester666) reported
@bt_uk I wish to cancel my TV subscription this is impossible online and BT insist on calling. However you state: "Our call centres are very busy" I do not wish to distract a BT call centre rep from dealing with a vulnerable customer. Insistence on calling totally unreasonable.
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Mick Keenan
(@MickCKeenan) reported
@bt_uk @bt_uk still not resolved. ASAP if S not a resolution.
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Kraken
(@the_welder_p32) reported
@BTCare trying to speak to somebody ref my contract ending in 3 days. Get a please hold message then they hang up. Have you a number I can use please.
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Tom Davis
(@TomDavi16350283) reported
@bt_uk what kind of a world do we live in when you won't fix network speeds because then the neighbors will need the same - and that's too much hard work...ffs
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Michelle Celik
(@midcel) reported
@bt_uk is there a problem with BT in the SR8 (Peterlee) area? There is no internet or landline and your contact number drops me.
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Les Kaye
(@LesLk52) reported
@bt_uk Need advise, getting load of junk calls to my landline, seemingly from a computer or abroad, already registered with TPS , is there any service you provide that can stop these ?
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Maia Hendrickx
(@Maia_VocalCoach) reported
@bt_uk Hi James - I did actually look at this before contacting you. The document tells me to contact my service provider to make a complaint. That’s BT.
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Paddy Folan
(@paddy_folan) reported
@bt_uk Hi, I'm having landline problems and have been for 24hours. Can't make calls in or out and the trouble-shooter doesn't work or fix the problem.
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Marshalls
(@treesurgeon47) reported
@richard_figg @bt_uk I love their tag line ‘we connect for good’ My problem hasn’t been sorted and they don’t even pretend to communicate anymore!
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🌈𝓐𝓷𝓷𝓮𝓛𝓸𝓾𝓲𝓼𝓮 𝓗🌈
(@Luckyrainbow95) reported
@bt_uk hi there, I can’t seem to find the right page to report a by mobile no network. Can you help please or check?