BT (British Telecom) Outage Report in Castleton, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (13%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Castleton, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Glossop and Buxton.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Glossop |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Castleton, England
Latest outage, problems and issue reports in Castleton and nearby locations:
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
Havinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking
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michael
(@Msx1234Michael) reported
from
Mossley, England
@bt_uk I am trying to find out if they is a problem in my has the app my bt say problems with phoneline and broadband can anyone tell me. When this is going to be sorted out has I am trying to run a speed test
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Andy Nolan
(@aardvarknsefce) reported
from
Sheffield, England
Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.
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colin
(@colin_howard87) reported
from
Tintwistle, England
@bt_uk All sorted by a great service advisor I was billed for some work that hadn’t been carried out
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michael
(@Msx1234Michael) reported
from
Mossley, England
@BTCare I have looked at the link and it comes up with this message. But this Problem reported Reported Wed 14/08/2019 at 01:07 AM Expected completion Fri 30/08/2019 at 06:00am can check on this
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday
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Janet Ridler
(@Heritage_Angel) reported
from
Sheffield, England
If you’re trying to email me this morning, I’m not getting your emails due to @bt_uk being down - if it’s urgent plz phone, text or send pm via twitter or Facebook.
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!
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lynne davies
(@daviesl5) reported
from
Tintwistle, England
@bt_uk It affects wireless devices but has never been this bad! They recently replaced 100m of cable at the bottom of our road so this did seem to sort it out as had problems for a couple of years but kept getting fobbed off. Also the speed was capped at 24
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.
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Shirley Dunn
(@Shirley82829043) reported
from
Sheffield, England
@snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.
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David Brocklehurst
(@D8rok) reported
from
Whaley Bridge, England
Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.
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Footprint Tools,
(@FootprintTools) reported
from
Sheffield, England
@BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.
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Jay Cook
(@jayc253) reported
from
Sheffield, England
@btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money
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Murray Chapman
(@MurrayKC) reported
from
Stocksbridge, England
@qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tim
(@Timbo3003) reported
@btsport @btsportfootball How strange I still haven’t had the courtesy of a reply to previous tweet as to why the picture quality is so awful on bt1 bt2 bt3. Pay more reduce quality!!!
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John Stones
(@stonesy10) reported
Man City 2 0 up and Wolves down to 10 men, eh? Ah well, might as well all go home. The sooner some sort of sinbin is brought in to avoid this uncompetitive tosh the better. Absolute waste of a TV slot from @btsport @btsportfootball
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Kez 💙💛
(@KeziaHinves) reported
Dear @bt_uk and @EE, please would you invest in unified tools for your customer services staff to improve both their own and the customer experiences. Transferring broadband service from one provider to the other is not smooth and neither has a single view of my accounts.
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Chris Lane
(@ChrisLa74965218) reported
@bt_uk possibly the worst broadband provider ever. Had service installed for one week and worked for 10% of the time. Now have no service at all but because I have logged a fault that's acceptable.
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J.GO-PAINT
(@JagoSims) reported
@MichaelBensonn Never a ppv Pure greed from @btsport
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SORRY FOR YOUR LOSS MICHAEL FAGAN 🍀⚫⚪☮︎#NoToNATO
(@BlahBlahBlah__9) reported
These two are the two worst commentators ever, Two proper gobshites #btsport particularly that ******** Jenas
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Sue Sheppard | Virtual Assistant
(@TargetAdm) reported
I am at a loss to know why you have cut off my access to NOW TV even tho you confirmed that our service will continue uninterrupted following a recent renegotiation of our contract @bt_uk
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Daniel J Mason
(@Djmason_2001) reported
@bt_uk is the bt tv box down ? Unable to change to any channel. Currently stuck on pointless
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Joanne Shooter
(@JoanneShooter1) reported
@bt_uk awful service. Been trying to become a customer a month now and you’ve put the engineer appointment back another month. Like you don’t want new customers. This is now going to leave me without broadband whilst working from home. Looks like I’ll be staying with @virginmedia
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Nick Moulsdale
(@nickmoul) reported
@bt_uk Sadly the advice is basically that the routers DECT output isn’t powerful enough. As BT don’t support ANY DECT repeater that works with SH2, there’s no known solution when the Router is behind 3’ thick 1694 walls. BTs DECT is non standard implementation.