BT (British Telecom) Outage Report in Castleton, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Castleton, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Buxton, Glossop and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Castleton, England
Latest outage, problems and issue reports in Castleton and nearby locations:
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.
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Sean Hickey (instagram seanhickeya)
(@seanhickey1) reported
from
Marple, England
Has @btsport got a MUTE button for Ian Darke? Boring one agenda crap, every #mufc game. #ACMMUN
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.
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Sam Roberts (0v0)
(@saint_sam90) reported
from
Sheffield, England
@bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??
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michael
(@Msx1234Michael) reported
from
Mossley, England
@bt_uk Good morning. I am have problems with one of my bt wifi black disc has always been blue light but last night was flashing red light can you tell me wot to do. With it
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.
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Tom Payne
(@TheSpeccyGit) reported
from
Sheffield, England
Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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@DanGriffin45
(@dangriffin37) reported
from
Sheffield, England
@bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!
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Chris
(@Chrisisace9) reported
from
Chapel-en-le-Frith, England
@bt_uk problem dragging on for 6 weeks now, countless non-returned calls and a complaint now raised, yet still you failed to call again on Friday and I have just spent 30 mins on hold for nothing. Please can someone to call me for an update? See DM for account
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.
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Starting XV
(@StartingXV) reported
from
Castleton, England
The plaster on the neck of the Falcons players in a yellow card cloaking device. Come on WB 2 poor decisions. #btsport #rugby
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Huw Evans #Annibyniaeth 🏴 #FBIW #FBPE #FBPPR
(@wildkippers) reported
@bt_uk I object to the idea that I might be charged to text to another number to report a problem you are now aware of … Why haven’t you contacted whoever it is in BT as part of a joined up customer focused approach?
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Chris King
(@kingers14) reported
@bt_uk Useless service. Could not possibly recommend.
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Chris King
(@kingers14) reported
@bt_uk Don’t waste money subscribing to such an abysmal service. Far too expensive for a service that doesn’t offer value for money . Don’t touch @bt_uk
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Gem
(@gk800) reported
@bt_uk btbroadband is down. And has been down for a while. When will service be resumed?
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James Riordan 💜
(@jamesriordan70) reported
@VodafoneUK Now found I can get @bt_uk broadband exact same as I have for £32 a month compared to my current £45+. How do I cancel @VodafoneUK
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EmprKizzey
(@KizzeyEmpr) reported
@RobGardner2014 @bt_uk Support services sucks I had similar issue support service weren’t helpful @reid_360 helped. Try them out…
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Rob Gardner
(@RobGardner2014) reported
@bt_uk I haven't been able to access my email account all day ? Any problems?
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Anand
(@anand322) reported
@bt_uk Yet another day where I am told I’ll be called back with a solution. But no call backs yet. I’m flabbergasted at the experience.
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Ali
(@LongTallAl) reported
@bt_uk Still not working. I intend to call tomorrow. That’s two evenings over the Easter w/e. Had enough now. Thanks for contacting me though.
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Iain Lewis 💙 #savethenhs
(@iainlewis11) reported
@bt_uk how long after canceling your service can someone rejoin? Like if I were to phone up now to cancel our internet how long after can I call back and get a new contract with you?