BT (British Telecom) Outage Report in Castleton, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castleton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Castleton, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield and Glossop.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Castleton, England
Latest outage, problems and issue reports in Castleton and nearby locations:
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.
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Andy Nolan
(@aardvarknsefce) reported
from
Sheffield, England
Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.
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colin
(@colin_howard87) reported
from
Tintwistle, England
@bt_uk All sorted by a great service advisor I was billed for some work that hadn’t been carried out
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Jay Cook
(@jayc253) reported
from
Sheffield, England
@btsport so I recorded WWE #RoyalRumble and most of it is blank screen, £1995 down the drain, thanks for the waste of Money
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday
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Shirley Dunn
(@Shirley82829043) reported
from
Sheffield, England
@snowangelmrsp @bt_uk I've been with Sky for 4 yrs touch wood no problem. They have recently reduced the amount I pay for Broadband.
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David Brocklehurst
(@D8rok) reported
from
Whaley Bridge, England
Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start bt_uk would help if I could get through to speak to someone too!
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.
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lynne davies
(@daviesl5) reported
from
Tintwistle, England
@bt_uk It affects wireless devices but has never been this bad! They recently replaced 100m of cable at the bottom of our road so this did seem to sort it out as had problems for a couple of years but kept getting fobbed off. Also the speed was capped at 24
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amy
(@amystarkes) reported
from
Sheffield, England
Only had my bt broadband since Monday and every time it rains (which is a lot) It drops off 😩 not a great a start @bt_uk would help if I could get through to speak to someone too!
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.
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Footprint Tools,
(@FootprintTools) reported
from
Sheffield, England
@BTGroup @btbusinesscare Thanks but so far we've had naff all help and going through to a help centre where we spend hours on the phone trying to fix a problem you caused with no resolution date or apology doesn't help us.
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Murray Chapman
(@MurrayKC) reported
from
Stocksbridge, England
@qsm_beeflamb @tottenhamchef @stadiumcook @BBCMOTD @talkSPORT @btsport @MailSport @SpursOfficial @WestHam Come you Hammers let’s support our Chef @WestHam @WHU__Fans @Hammer_NewsUK 😀😀
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
Havinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking
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michael
(@Msx1234Michael) reported
from
Mossley, England
@BTCare I have looked at the link and it comes up with this message. But this Problem reported Reported Wed 14/08/2019 at 01:07 AM Expected completion Fri 30/08/2019 at 06:00am can check on this
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michael
(@Msx1234Michael) reported
from
Mossley, England
@bt_uk I am trying to find out if they is a problem in my has the app my bt say problems with phoneline and broadband can anyone tell me. When this is going to be sorted out has I am trying to run a speed test
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LexiJTegan
(@LexiJTegan) reported
@keesie_kee @bt_uk @OpenreachHelp We’ve spent a week of promised phone calls and not once has it happened. Everyday we’ve had to chase them. We’ve just been told they aren’t sending anyone out to “look” at it until at least the 29th (it stopped on 4th) they won’t cancel & won’t pause our bill in the mean time.
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⚫ Tony Clifton
(@bobbychariot) reported
@virginmedia can you please cancel my package rather than just hanging up on me? I spent months trying to contact you after my old contract ended in Jan, now I just want to leave - I already have @bt_uk installed and working.!
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Sarah Golding
(@execution84) reported
@arielhelwani @btsport @btsportwwe We have the network. It's on the box office
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Mat C
(@rubikspixel) reported
@bt_uk I have no mobile signal, and I was just wondering if you might have any issues with broadband too as I’m working remotely
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Tabs
(@LTabstar) reported
@bt_uk hi, my mum has had a BT landline package for many years. I’m looking to add a broadband package for her. Does the cost of the broadband ( with landline service added) replace what she pays now or is that on top of her usual landline bill? Thanks in advance:)
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Trevor Durham
(@Trevor_D22) reported
@arielhelwani @btsport @btsportwwe Fake wrestling sucks ****
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Ben Arnott
(@GrootForever) reported
@bt_uk I was never able to get through to them as when I entered our phone number nothing happened.
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Sean Miglini
(@SMiglini) reported
@arielhelwani @btsport @btsportwwe For real. Why is the + app so bad! Hulu and Disney+ both work with no issues.
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Julian
(@JuFitJuJu) reported
@bt_uk my internet has been so intermittent since you’ve ‘upgraded’ me, wish you’d just left it alone as it used to be so much faster and reliable, now it’s barely useable most days just so poor
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david
(@david43ni) reported
Shame rang bt business there and you cant swap fttp out easy you have to terminate your contract with bt consumer @bt_uk @btbusinesscare @BTBusiness was looking to run my own web server with static ip address will this be changing soon guys? Im on fttp 900 consumer at present