BT (British Telecom) Outage Report in Bollington, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bollington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bollington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Bollington, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Congleton, Cheadle, Wilmslow, Stockport, Sale, Knutsford, Sandbach and Buxton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Congleton |
||
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Bollington, England
Latest outage, problems and issue reports in Bollington and nearby locations:
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Nick Broughall
(@Nickbr1001) reported
from
Sale, England
If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.
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Darren Miller
(@Darrenmiller87) reported
from
Cheadle Hulme, England
@bt_uk Hi please can you give me a call? We were speaking today about my house move and you asked me to let you know if I needed any help. I’ve had a text to ask why I haven’t connected by broadband and their is an issue my end if it hasn’t worked.
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Ian Rohde-Bell
(@ianrohdebell) reported
from
Manchester, England
@bt_uk @commuter_girl Why do we have to pay for these? I don't understand why you're allowed to sell inferior service for higher prices.
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DazPenny
(@DinglerGmail) reported
from
Bramhall, England
@bt_uk your customer service is about the worst I have ever experienced. Been without broadband since Wednesday. Mis-diagnosed the issue and now its Wednesday before you can send an engineer. Shocking.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.
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Ian Rohde-Bell
(@ianrohdebell) reported
from
Manchester, England
@bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.
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Jardiniere Chef
(@JardiniereChef) reported
from
Urmston, England
@btsport cancelled my subscription. No one else has buffering issues.
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Manchester, England
@bt_uk any issues with Broadband in Manchester. No connection and flashing pink light on my hub.
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Manchester, England
@bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.
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Fort Beswick
(@DaveHodge1965) reported
from
Longdendale, England
Shoulder to shoulder. Never a free kick nevermind a booking. Sort out your commentary #btsport
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Forged By Fire
(@forgedbyfiree) reported
from
Manchester, England
Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again
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Will
(@willisclarkie) reported
from
Manchester, England
pretty good of Root, Malan and Pope to spare @btsport’s blushes by making 90% of the audience turn off the telly, leaving the technical issues to go unnoticed
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Pete Edwards
(@MrPeteEdwards) reported
from
Urmston, England
Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.
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Jo Thomas
(@thomasjowendy) reported
from
Cheadle Hulme, England
@bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.
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Catherine Johnson
(@Catheri93331915) reported
from
Macclesfield, England
@bt_uk Openreach chat unusable - keeps looping to error - how can I get help please
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Matthew
(@Manchester_Man) reported
from
Urmston, England
@bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.
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Catherine Johnson
(@Catheri93331915) reported
from
Macclesfield, England
@samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible
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Tom Hiles
(@tom_hiles) reported
from
Macclesfield, England
@bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you
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Alex Davies
(@alext_davies) reported
from
Manchester, England
@bt_uk hi was expecting a call back today for a long standing issue where you are charging me for a service that should have been cancelled and I cannot use. I have rung BT about 20times & it’s still not been resolved
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MCFC OK
(@ManCityPal) reported
from
Wilmslow, England
Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Skeen
(@Tubesy81) reported
@bt_uk Haha, you're joking aren't you? Currently trying to compete in an online poker tournament, only problem is every 10 mins or so I've gotta wait for the router to reset itself.
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Ted Wicks
(@t166er) reported
@drsje3 @bt_uk Consider yourself lucky, I've had 6 engineers, 3 from openreach, 3 from a firm called qube contractors from BT, 1x fibre optic modem, 3 smart hubs, 2 X hybrid connects & a total of 5 WiFi discs. Still the problem persists...🙄🙄🙄
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Sarah Plant
(@DragonSprite) reported
@bt_uk BT customer: People can phone our landline, hear ringing, but it's not reaching our end. Calling out is ok though. Help!
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Millwardt
(@Millwardt2) reported
@bt_uk for the 3rd time in as many weeks our broadband is down.fault expected to be fixed by 9th which isn’t good enough.last engineer said another engineer is stealing our connection for someone else’s service but we end up at the back of the queue again. Not good enough!
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Millwardt
(@Millwardt2) reported
@OpenreachHelp Hi Frazer they have but with an expectation it will be resolved by 9th June which really isn’t good enough @bt_uk - it seems that this is likely to be an engineers mistake or laziness causing the issue we’d appreciate it if you could look ASAP
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Panedwards
(@Panedwards_YT) reported
@bt_uk My internet is going down, i hope this is fixed before 9PM tonight. i got something important on
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Leslie Brook
(@wapping_residen) reported
@bt_uk Crap. We've had no Broadband since Tuesday and have had a rubbish response. Engineer was due yesterday between 10 and 12. Never turned up. Have had to escalate
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Chris Clark
(@chris2204721) reported
@bt_uk And since she sent the email I have received an email saying the complaint is closed
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andyrolls
(@andyhornet8) reported
@nuttywray @PeterKuninch @bt_uk No you shouldn’t but all service providers make it clear that speed is only guaranteed on a hard wired connection. And if he is on the lower speed spectrum then 48 on wifi is pretty good
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Leanne Phillips
(@lphillips381) reported
@bt_uk Well you should then shouldn’t you. Maybe taking a bit of control and people won’t be without service. I spoke to an engineer who was trying to fix it and said BT had known about this fault for a while. Yet no customers were informed.