BT (British Telecom) outages and service status in Oswestry, England

Problems in the last 24 hours in Oswestry, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oswestry, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Oswestry, England

Latest outage, problems and issue reports in Oswestry and nearby locations:

• 
  Dan Barton (@Danmlk) reported 3 minutes ago from Oswestry, England

  @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

• 
  Mark Shone (@jakeshone) reported 5 minutes ago from Oswestry, England

  @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

• 
  Mark Shone (@jakeshone) reported 16 minutes ago from Oswestry, England

  @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

• 
  In Motion (Medical) Clinics (@InMotionClinics) reported 19 minutes ago from Chorlton, England

  We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

• 
  Nic 👩🏻‍🦰 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nic_Nac_Ola) reported 32 minutes ago from Rhosllanerchrugog, Wales

  .@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?

• 
  Caroline (@llangariad) reported 38 minutes ago from Llanfyllin, Wales

  @bt_uk My mother isn't on the Twitter-net but has asked me to pass on thanks for brilliant customer service from John (Geordie accent) who solved out her WiFi problems, stayed on the line till she had sorted everything & asked about her general welfare in lockdown #LittleThings

• 
  Ryan Davies (@ripinmypants) reported 41 minutes ago from Wrexham, Wales

  @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

• 
  Will Thomas ⚪️ (@Will9495) reported 43 minutes ago from Wrexham, Wales

  Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

• 
  Cryo_Nebula69 (@cryo_nebula) reported 56 minutes ago from Marchwiel, Wales

  @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacki (@SportyOsteo) reported 8 minutes ago

  @bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki

• 
  Justine Clement (@JustClembo) reported 10 minutes ago

  @bt_uk you made my 84yr old parents wait 2wks for an engineer to install WiFi & when he came he told them he couldn’t help & they needed super fast broadband & left. Over the phone you then said ‘there’s none in your area, what a mess we’ve made’ & now it’s another 2wks to wait.

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 10 minutes ago

  Well the @bt_uk saga continues! Emailed the ELC team on Friday about the issues, someone called first thing this morning and had escalated things with @WeAreOpenreach to have an engineer out this afternoon…. And surprise surprise, OpenReach failed to turn up again (3rd failure)

• 
  💫Adam👀 (@The_Change_666) reported 11 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  Andy250 (@Ministryofmess) reported 12 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  David Gray (@davidgraywrites) reported 13 minutes ago

  @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

• 
  david bootle (@dbootsy) reported 16 minutes ago

  @bt_uk I was due a call back yesterday they never got back to me. Can you ensure somebody gives me a call back today? Please? DM me if easier.

• 
  Restore Britain Moray (@theFMofficer) reported 18 minutes ago

  @bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom

• 
  Bilal Ahmed (@Bilalahmadjj) reported 18 minutes ago

  @bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup

• 
  welshshez (@welshshez81) reported 20 minutes ago

  @bt_uk why am I still waiting for an adviser to help me via your chat option on website. It's been an hour and 10 minutes so far. A bit ridiculous don't you think?