BT (British Telecom) outages and service status in Oswestry, England

Problems in the last 24 hours in Oswestry, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oswestry, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Oswestry, England

Latest outage, problems and issue reports in Oswestry and nearby locations:

• 
  Cryo_Nebula69 (@cryo_nebula) reported 11 minutes ago from Marchwiel, Wales

  @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

• 
  In Motion (Medical) Clinics (@InMotionClinics) reported 11 minutes ago from Chorlton, England

  We waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!

• 
  Mark Shone (@jakeshone) reported 12 minutes ago from Oswestry, England

  @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

• 
  Mark Shone (@jakeshone) reported 20 minutes ago from Oswestry, England

  @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

• 
  Nic 👩🏻‍🦰 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Nic_Nac_Ola) reported 22 minutes ago from Rhosllanerchrugog, Wales

  .@bt_uk Maybe it’s so busy on your phone lines because it’s currently impossible for an existing customer to add BT Sport online?

• 
  Caroline (@llangariad) reported 23 minutes ago from Llanfyllin, Wales

  @bt_uk My mother isn't on the Twitter-net but has asked me to pass on thanks for brilliant customer service from John (Geordie accent) who solved out her WiFi problems, stayed on the line till she had sorted everything & asked about her general welfare in lockdown #LittleThings

• 
  Will Thomas ⚪️ (@Will9495) reported 30 minutes ago from Wrexham, Wales

  Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

• 
  Dan Barton (@Danmlk) reported 32 minutes ago from Oswestry, England

  @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

• 
  Ryan Davies (@ripinmypants) reported 39 minutes ago from Wrexham, Wales

  @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary (@petrolheadtoo) reported 2 minutes ago

  @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

• 
  TINA MOORE (@Sassytrip88) reported 8 minutes ago

  @Catheehello @bt_uk Same very annoying problem and really slow internet that keeps cutting out So much for quicker connection

• 
  Loretta Livingstone (@L_Livingstone1) reported 10 minutes ago

  @bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?

• 
  Emma Holmes (@emmapenelope) reported 12 minutes ago

  @bt_uk @BTCare just seen from my fathers bank accounts that he’s been paying £65 per month for phone (never used) &broadband (used) for over 6 years. He’s on end of life care. What a shockingly corrupt practice this is from BT to leave this account without intervention.

• 
  TINA MOORE (@Sassytrip88) reported 13 minutes ago

  @bt_uk Yet still the internet is so slow and has been for weeks Ive done all the checks and found several people in my area experiencing the same problem. It's not good enough

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 13 minutes ago

  @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 14 minutes ago

  @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

• 
  J (@jaysta1979) reported 19 minutes ago

  @jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......

• 
  Chris (Christina) (@GalanthusA) reported 20 minutes ago

  @MeinirT @bt_uk BT are a disgrace recently. They should issue refunds to customers for the time spent without email service.

• 
  read steel ball run (@booker213) reported 23 minutes ago

  @bt_uk That number was unhelpful and still required a login, so wouldn't let me proceed. I just need to find out if there is an already reported error in my area or if it needs to be reported. That should be public information.