BT (British Telecom)

BT (British Telecom) Outage Report in Halewood, Knowsley, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halewood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halewood, Knowsley, England 04/02/2025 14:15

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Halewood, Knowsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Warrington, Liverpool, Ellesmere Port, St Helens, Prenton, Queensferry, Chester, Upton, Widnes, Runcorn, Birkenhead, Seaforth, Newton-le-Willows and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Wi-fi
United KingdomLiverpool Wi-fi
United KingdomLiverpool Wi-fi
United KingdomEllesmere Port Internet
United KingdomWarrington Wi-fi
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Halewood, England

Latest outage, problems and issue reports in Halewood and nearby locations:

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • sarahsuttonx sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk avoid at all costs, rubbish service

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • FinNoggin Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • dylanh7389 dylan (@dylanh7389) reported from Warrington, England

    @England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk No broaband service pink flashing light followed by orange light, had nothing but issues since we used your service

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

  • Pat_Wisedale46 Pat Wisedale (@Pat_Wisedale46) reported from Warrington, England

    @bt_uk Hello, nope still experiencing issues.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • drl David Lewis (@drl) reported

    @bt_uk how do I speak to someone on the Full Fibre team? Their phone number just diverts to the normal customer service line and despite promises on the chat that someone will call be back, they don’t. I WANT to give you more money but no one will speak to me!

  • StepBD Prof Stephen Boyd Davis (@StepBD) reported

    @bt_uk I have been a loyal - and generally happy - customer of BT for many years. I recently took out a new BT landline/broadband contract which offered 700 minutes per month. There was an error by BT in setting this up...

  • TonTonStu StuartT 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🇫🇷 (@TonTonStu) reported

    @bt_uk Phone still not working. I have sent a DM. Please confirm receipt.

  • TonTonStu StuartT 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🇫🇷 (@TonTonStu) reported

    @bt_uk what do you think I've been doing every day for the past week??? It's your Mobile Team I've been speaking to every day. One week without a mobile phone!! Complete lack of phone service. Complete lack of customer service. Complete lack of customer care.

  • carriecpbrown Carrie Brown (@carriecpbrown) reported

    @bt_uk Hi elderly parents have been without a phone line since Friday lunch. I reported fault via text & received: Your fault has now been submitted to our engineers, you will receive an estimated fix time within the next 48 hours. Heard nothing, line still not working?

  • Matt_Brown1989 Matt Brown (@Matt_Brown1989) reported

    @bt_uk morning BT is there an issue with BT box and broadband? No connection for nearly 24hrs.. I've re-set which worked but has gone down again.. WIFI working like usual

  • SamThirtyThree Sam (@SamThirtyThree) reported

    @xbox @xboxgamepass @bt_uk what happens to all your Xbox game pass ultimate that you already have on your account when you accept free bt 6 mounts Xbox game pass ultimate, now my subscription says through bt when I already had xbox game pass ultimate till 2023 ease help

  • jeremy_hume Jeremy Hume (@jeremy_hume) reported

    @markchampness @bt_uk Sweden never imposed a national lockdown/mandatory mask wearing. Sweden has fewer deaths per million than the UK. It's not because of population density, Manchester has recorded more deaths than Stockholm (a similar size city). Boris Johnson's restrictions will achieve nothing.

  • ClaireSenter Claire Senter (@ClaireSenter) reported

    @bt_uk service outage due to drink driver hitting mains box. Originally told would be 3-4 days to repair now it’s telling my won’t be till 16th Nov (3 weeks!!!) No phone signal in our area so no internet access. Assuming my bill will be altered this month?!

  • ArcherUTD Alex (@ArcherUTD) reported

    @bt_uk are the worst company I've ever come across, turned my broadband off for no reason a week ago and its still not up. embarrassing