BT (British Telecom) Outage Report in Horwich, Borough of Bolton, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Horwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Horwich, Borough of Bolton, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Accrington, Preston, Rossendale District, Bury, St Helens, Bolton, Burnley, Blackburn, Chorley, Skelmersdale, Leigh, Wigan, Salford and Oswaldtwistle.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, England
Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk
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EFH (@efhphoto) reported from Manchester, England
@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock
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ScouseNotEnglish (@ScouseNotEnglsh) reported from Burscough, England
@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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Warren ODonovan (@09WOD) reported from Bolton, England
@bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help
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SLC (@DWR_N7PNE) reported from Much Hoole, England
@bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold
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EFH (@efhphoto) reported from Manchester, England
@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom
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LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England
ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘
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Jack Leigh (@JackieLeighson) reported from Manchester, England
@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.
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Rob (@rbury92) reported from Urmston, England
Peter Walton is awful @btsport. He's never once disagreed with a referee's decision
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Gareth Stachini (@stachini82) reported from Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
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Bikeboyslim (@Bikeboyslim) reported from Salford, England
@bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint
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Gregory (@AskTheShire) reported from Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
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Jack Leigh (@JackieLeighson) reported from Manchester, England
@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.
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eileen fullen (@FullenEileen) reported from Manchester, England
@mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....
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LisaRed4d ♥️ (@lisa_red4d) reported from Urmston, England
@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks
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andrea Eddleston (@andiacc) reported from Accrington, England
That's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡
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Rob ☘️ (@FormerTramp) reported from Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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EFH (@efhphoto) reported from Manchester, England
@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.
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Amulet Windows Mcr Ltd (@AmuletL) reported from Urmston, England
@bt_uk morning my internet went down at 9:15 today and it is still not@avaliable
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Gregory (@AskTheShire) reported from Salford, England
@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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bouncenyc (@bouncenyc) reported
@bt_uk Also, why would I not send your crappie hubs back. They are useless as I have stated before. BT has no idea what they’re doing!!!!! BLOODY TERRIBLE (BT)
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JohnJ (@john_17jackson) reported
@bt_uk been charged 4 times for BT sport this month. Please can you refund immediately? Currently on hold, and down £75.00..
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char (@char48901565) reported
@bt_uk @btsport you’ve just attempted to take ANOTHER £25, luckily we’ve blocked the card! But that would have been £150 taken??!! Are you finance department actually trying to fix this? Because it appears not!
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James (@James_ChronNTFC) reported
@bt_uk Hello, I've been charged four times for my monthly BT Sport bill this morning. Can't get through on the phone. Can you help please?
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char (@char48901565) reported
@bt_uk You don’t need to “look into things” surely all your customer service advisors are aware of a company wide issue? Or are your managers that incompetent they don’t relay information to you?
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Alex Wells (@AlexWel26513056) reported
@bt_uk stop taking money from my account!!! Please refund and fix immediately
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Siobhan Conway (@SJConway91) reported
To check a broadband issue on @bt_uk you have to go online. If you then report that your broadband is down they send you online resources, including a YouTube video. Not sure how this works for people with limited access to data
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Amanda Chapman (@Amanda_Chappo) reported
@btsport Disgusting taken 5 payments so far this morning instead if 1. Chat not working phone gets cut off if you can't get through. Get it sorted or u can pay my overdraft charges. @BBCNews @SkySportsNews
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Herethaw (@Herethaw) reported
@bt_uk @Lewistoon91 Guys this isn't a possible issue. Your system is quite clearly charging per hour instead of per month. It's quite clearly a huge ******* issue. Shut your DD system down until you've figured out the problem. You're taking £100s from people!
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Charlie webb (@chwebb1994) reported
@RossiterTHFC @btsport I spoke to @btsport this morning the first time round they didn’t help at all then 2 more payments came out and then decide to help and was told that it was happening to other people. Was told should have money back in next 5 working days