BT (British Telecom)

BT (British Telecom) Outage Report in Horwich, Borough of Bolton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horwich, Borough of Bolton, England 10/25/2025 13:55

October 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horwich, Borough of Bolton, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Blackburn, Preston, St Helens, Bolton, Skelmersdale, Salford, Wigan, Accrington, Leyland, Bury, Rossendale District and Newton-le-Willows.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester TV
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomBlackburn Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    . @bt_uk awful once again. Service is now officially a week late.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

  • StretfordEndT Tony (@StretfordEndT) reported from Urmston, England

    BTSport are poor. Any links?

  • mancity187 Andy Trickett (@mancity187) reported from Rawtenstall, England

    @bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

  • nimopr1 Nimesh Patel (@nimopr1) reported from Preston, England

    Hi @btbusinesscare I need to open up ports 8013 & 7252 as they are causing issues with my credit card terminal. I have no idea how to do this please help.

  • PravPatel_ Prav Patel (@PravPatel_) reported from Manchester, England

    @bt_uk are your internet services down in Manchester?

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

  • Woodlin37 Karl Watson (@Woodlin37) reported from Chorley, England

    If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG

  • RunningMissM11 💖M💖 (@RunningMissM11) reported from Urmston, England

    @bt_uk is the service down today? My connection keeps dropping. It’s done so 8 times and it was doing it yesterday as well as Sunday.

  • LiamMelvin92 Liam Melvin (@LiamMelvin92) reported from Manchester, England

    Steve Mcmanaman is just cancer to my ears, how @btsport have not got rid of him yet I’ll never know!

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!

  • AlastairMurray8 Alastair Murray (@AlastairMurray8) reported from Preston, England

    Absolutely awful service from @bt_uk 👎🏻👎🏻

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.

  • kjshenton Kris & Janet Shenton (@kjshenton) reported from Salford, England

    @bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • smmike73 spacemonkey 🇪🇺 #GTTO #NHS (@smmike73) reported

    @skytv cancelled..... now to cancel @btsport @bt_uk

  • bobbychariot ⚫ Tony Clifton (@bobbychariot) reported

    Yet again @virginmedia can't deal with me over the phone, telling me to call back on Friday. Yet again, being charged for a service I'm not even using any more, having had @bt_uk fibre up and running for the last ten days. Pathetic, frankly - although I guess it's a good earner..

  • alexharkett Alex Harkett (@alexharkett) reported

    Hi @bt_uk when my broadband contract ‘ends’ will the service continue at the same price or do I have to enrol in a new contract?

  • MAW_H MAW Holmes (@MAW_H) reported

    @bt_uk The entire road have. Often. Some have even been told it’s fixed despite the unattached wires and lack of pole. Also - when a team of BT engineers turn up, take down the wires, and the pole, it ought to be reasonable to assume BT are “aware” of it.

  • MAW_H MAW Holmes (@MAW_H) reported

    @bt_uk All this we have individually and collectively done - the bit about there being no actual pole to attach the wires from the houses to seems to bewilder the customer services department of just about every broadband provider. None seem to know how long a pole takes to replace.

  • hello_klol hello-klol (@hello_klol) reported

    @bt_uk An engineer came from openreach on Friday, I don't know why he cleared the issue because nothing was done to solve it. Um, I didn't think an engineer was coming tomorrow - in your first response you said you could see on our account an engineer was coming tomorrow.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported

    @bt_uk Tried this as well, it still doesn't work!

  • BurnettLiam Liam Burnett (@BurnettLiam) reported

    @btsport why do you dislike the @Mets? First time we look good for a while and coverage is awful

  • LizEvan21606757 Liz Evans (@LizEvan21606757) reported

    @bt_uk @JenG1210 Yes a customer of yours is trying to scam people out of money

  • CC_UK Central Computers UK (@CC_UK) reported

    We are aware of Internet outages in the Romford and surrounding areas since Saturday morning. We have reported it to @bt_uk but so far there is still no service.