BT (British Telecom) Outage in Rossendale District, Lancashire, England

@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

@BTCare I have looked at the link and it comes up with this message. But this Problem reported Reported Wed 14/08/2019 at 01:07 AM Expected completion Fri 30/08/2019 at 06:00am can check on this

@bt_uk I am trying to find out if they is a problem in my has the app my bt say problems with phoneline and broadband can anyone tell me. When this is going to be sorted out has I am trying to run a speed test

@bt_uk I’ve sent you a DM about my internet service.

@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk

@mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

@tomparkerchef @bt_uk After option 23 pls say your issue we will now make you hold for another 60 mins 🤣

That's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡

@BTCare Have they fixed the problem in my aera has the bt app says there is problems in my aera

@bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

@NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀

@btsport Usual crap from Steve McManaman. Saying West Ham should deliberately bring City players down to stop them having an opportunity to score.

@bt_uk We wasn’t expecting a call no, our internet has gone slow. But to be randomly rang and spoke to the way he did was disgusting. I’m not even convinced it was someone from BT

Why someone is calling me from @bt_uk who can barely speak English, and being very very rude, demanding me to do some steps, then to pass the phone to my partner then when I say he’s at work put the phone down on me! If there is an issue speak to me in a polite manor #rude #bt

Person calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣

@bt_uk @MikeAubury Read this as: Whenever we feel we can fleece customers by holding big events to random behind a 2nd paywall, we will. Forget that customer already pay a premium to receive BT Sports, because we couldn't give a shit.

@bt_uk Is there a problem with your Internet network in the central Manchester area tonight. Lots of buffering and cutting out/having to reset the router. Not impressed

@virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

@btsportmotogp @btsport Racing incident but ended the race for these riders and ruined it for the fans.

@bt_uk please can you help me I am losing the will to live trying to get through to you

@jonsmile @bt_uk I also fly through here every other week. It works fine outside but the building acts like a kind of huge faraday cafe and really hinders the connection inside. The WiFi is bad too

@btsport Sack Walton and Savage both clueless , I've no dog in this fight , but that was never a pen !

@fowl_original @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I think Sky were still smarting from the loss of PPV sales when the Network was released in the UK just weeks into a 5 year deal.

@btsportscore @btsportfootball @btsport @themichaelowen @PaulInce @chris_sutton73 @jjenas8 @RobbieSavage8 @julesbreach @markpougatch The worst lineup I have ever seen

"The 5 goals came from 5 shots on target." No shit Sherlock! 😂😂 #ChampionLeague #ManCityTottenham #BTsport

Just been thinking City are doing well seeing as they are down to 10 men - only just realised the red mark on the score caption indicates the colour of their kit - not a red card. Very confusing @btsport

Looking forward to watching the two tribes documentary on btsport tonight, when everything else is going to shit, we still have football to keep us going

@Mikey7Moore @themichaelowen @btsport I should think so pal ,he’s an ex athlete, trained ,and eats right..... in a fat piss head with high blood pressure and a cholesterol problem

Yes PSG were the better team but having to listen to the bias commentary from the scouser was the worst bit of the whole match ...@btsport sort yourselves out .... 🔴🔴🔴

Rachel Brown looks abs9lute shit on BT 😒wtf #btsport #brivbly

Usual shit from @btsport maguire should have had red card but give him mom

Not really witnessing the magic of the cup over the last 24 hours are we. Ridiculous choices for live games. Stupid staggered kick off times and days. Whoever decided that this game would be live, clearly hasn't done their research..#btsport #BLAARS #FACup

@pauljridyard @btsport Can’t help it 😬

@btsport Too good to go down is brilliant. Lots of parallels to now. Seems obvious that we are now too big to go down, as opposed to too good. But the changes need to happen on a similar scale! We're currently an embarrassment. #MUFC

@btsportfootball @EmiratesFACup @FA @btsport People in the comments, nobody cares which loser team you support, the long & short of it is Man United generate the most viewers/advert revenue so suck it in because we know you’ll be watching regardless.

@btbusinesscare trying to login to manage domains but keep getting a redirection error, if I go to the page directly it says service unavailable- help!

It’s come to something when I’d rather watch the @BTSport doco on Utd going down in 1974 than watch this shower of mediocrity. @UtdBeforeFergie

@BronzeBomber doesn’t deserve the rematch in my opinion but **** it give the world of boxing another fight like that and let’s see @anthonyfjoshua sit back and loose out on more money for being a shit bag 😂 bok Bok Bok 🐓 @Tyson_Fury deserved that all day! @btsport

@btsportfootball @btsport @GaryLineker @btsportscore Leicester’s win was more down to whoever scouted Mahrez, Vardy & Kante for peanuts than the guy who was fired before Xmas the next season..

@Mcgoo_84 @FA @btsport Looks like the roads were ok at least. Not bad timing that.

@BTCare As I said, I’m downloading Red Dead 2 and it’s going to take me two days to even play it because your internet is awful

@BTCare The problem is in the tweet.

@BTCare Can’t believe that I have just had the phone put down on me by one of your representatives calling themselves a manager!Absolutely appalling service from BT trying to resolve an issue, since joining 10 months ago had nothing but issues with them!!! #whatcustomerservice #disgrace

@btsport Chris Sutton is the worst pundit on TV #dreadful

@bt_uk @bt_uk I talked to the loyalty team and was supposed to get a call back today at 4pm. It never happened... I'm quite disappointed as the lady I was speaking to sounded quite reassuring and tried to convince me after she talks to her manager I might be able to get a better deal...

@bt_uk disgusting customer service re overcharge. Chat and phone resulted in broken promises and returned call that never happened. Hate lies. You are rip off business that don't care. I will be taking this further. Hope @MoneyTelegraph take note.

@joelycett @BTCare @bt_uk are the worst company I’ve had to deal with via live chat.Had a broadband issue, you get standard responses & then they cut chat off before you can query any further.

Well done to Rachel @BTCare complaints Review Service, for resolving my issue about being charged for @BTSportSPFL Thank you.

@bt_uk We were told we couldn’t place an order for a hub without @OpenreachHelp connecting us to the network, so no hub currently on order.

@bt_uk No, I don’t always get letter as sometimes the postman puts them in the wrong box. I did ring up to discuss it & they said it would be £40-45 a month, which I was absolutley fine with . As you can imagine, I would never of agreed to £58 a month.

So disappointed with @bt_uk. Complained twice this month b/c our wifi cuts out. But our bill has still increased. Just spoke to someone & our options were £3 off our bill or another increase for a different service.

I am so nearly completely done with @bt_uk. Don’t get ultrafast broadband with them, still not working after 2 weeks and now they have switched off the minihub they gave us so we have nothing but using our own mobile data. Fab! 🙄👌🏻

@bt_uk I called up and it was an area problem but it is fixed now thankyou

@bt_uk appalling service from BT. Moving home in a week, but BT stopped all our services yesterday because our buyer set up services with another provider. No warning from BT, didn’t ask us, now no internet (I work from home). Refuse to reconnect, offered £20 compensation. Avoid!