BT (British Telecom) Outage in Rossendale District, Lancashire, England

@btsport has the worst commentary They are all so boring zzzzzzz

@bt_uk Checked out that link but nothing helped. It’s internet is that bad I struggle with buffering when streaming while someone else is also using the Wi-fi. When contact is up I won’t be renewing

@bt_uk Your broadband is garbage. Wi-fi drops out constantly and lucky if I can download anything in under a day

How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

@bt_uk Hi guys, have sent over a DM regarding this issue which still hasn't been resolved if you can look into it please! Thanks

@bt_uk Hi guys, have sent over a DM regarding this issue which still hasn't been resolved if you can look into it please! Thanjs

@bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?

@RobbieSavage8 listening 👂 to u on @btsport tonight was horrible!! U we’re city this city that! They were playing a very very poor West Brom team! U couldn’t play football! And now ur commenting is horrific!!! Please stop!!!!

@bt_uk Good morning. I am have problems with one of my bt wifi black disc has always been blue light but last night was flashing red light can you tell me wot to do. With it

@bt_uk my 1571 service isn't working properly. I press 1 to listen to messages, it says I'm pressing 8. I say "one" after the beep, it says I'm saying "eight". I assumed it was my actual phone but I've now replaced it with a BT one and it does the same. Help please!

Bloody hell, my satellite has lost signal due to the **** weather.. @btsport but every other channel is working? 🤬

When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?

@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime

Very disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!

@Jay_whitehead87 @bt_uk We had them at first at BD .. tons of problems until one engineer figured out that somebody else had literally piggybacked our line as such (their staff not some ***** or summat) .. maybe they've done the same again???

@btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.

@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

@bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

@mustbecwaced @bt_uk Time you where getting hold of BT chief executive. @bt_uk absolutely pathetic the customer service you have received. They should be paying you for having to use your mobiles, sorting the problem and apologising for for everything they’ve put you through.

@bt_uk The engineer came today, needing access to house. He and I both hope that the problem is fixed, though we’re not sure how. I was merely pointing out the anomalies in the computer-generated conversation.

@bt_uk I’ve been waiting all day for a call back and a call comes to my landline rings once and then hangs up! (17 May Complaint ref: VOL013-587562504305 A manager please call before 2pm today) still waiting! My notes say call my mobile!

@bt_uk I’m still waiting for a manager to call. This is getting beyond a joke. I want to resolve the complaint and move on.

@jamclarkey @TinManVlogger @bt_uk Mobile network coverage doesn’t extend to all parts of Hertfordshire, let alone the UK though - even if you are in a position to afford it.

@bt_uk Still no Internet… and it’s Wednesday, the day we were told our service would be restored by “at the latest”. When is close of play for your engineers?

@jamclarkey @markwilkinson1 @bt_uk So if the end user doesn’t require or want a more expensive fibre service They will be made to move as they will no longer have a phone service ? So if that’s the case would it be considered that they are being forced to a more expensive service just to have a home phone ?

WiFi & subscription channels from @bt_uk went down monday morning. Reported it online and got an email about an open case. Since then I've had no contact about what's happening and the date keeps changing when i check. Almost out of data on phone and i need wifi for work things

@TinManVlogger @markwilkinson1 @bt_uk I believe the deployment strategy for Digital phones 1st moving those customers who are on a full fibre service. There's another Openreach programme that introduces copper stop sells when a fibre services becomes over 75% available. Meaning end users will need to move onto fibre

@bt_uk As a shareholder and a customer, I would prefer you to concentrate on your core business ! Jumping on bandwagons is neither big nor clever.