BT (British Telecom) outages and service status in Risley, England

Problems in the last 24 hours in Risley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Risley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Risley, England

The most recent BT (British Telecom) outage reports came from the following cities: Newton-le-Willows, Manchester, Altrincham, Northwich, Bolton, Wigan, Sale, Wilmslow, Salford, and Skelmersdale.

City	Problem Type	Report Time
Newton-le-Willows	Wi-fi	4 hours ago
Manchester	Internet	4 hours ago
Manchester	Internet	15 hours ago
Manchester	Internet	20 hours ago
Manchester	Wi-fi	1 day ago
Manchester	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

• 
  Michael Thomas (@miket_mt) reported 6 minutes ago from Salford, England

  @CamelPhat @btsport They mentioned in united game yesterday then Fred got a studs up. **** all said.

• 
  Johnathan Massey (@jl_massey) reported 7 minutes ago from Wilmslow, England

  @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

• 
  Donovan Whyte 🇵🇸 (@donutvan) reported 14 minutes ago from Walkden, England

  @bt_uk after a terrible night watching Salford rugby, I come home and think, I will out the music channel on..... Not one of them work! Do I have them in your rubbish channel selections where you suck Sky off?

• 
  G kumar (@govinddhankhar) reported 15 minutes ago from Manchester, England

  @bt_uk my complaint VOL013-623045051740 closed without any resolution and without my consent by your worst customer service . You are violating Omdurman

• 
  Jay_Therapy Up North (@TherapyUpNorth) reported 16 minutes ago from Manchester, England

  @btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.

• 
  Unbearable for the foreseeable 🏆 (@AntSweeney) reported 18 minutes ago from St Helens, England

  @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

• 
  Michelle Abraham (@ChelleAbraham) reported 22 minutes ago from Wigan, England

  @bt_uk Hi , we have moved over to you from sky & our broadband will be connected on 28th March. I've created a BT login but I can't access my email as I want my email address to be a BT one. I've tried several times but no luck.

• 
  Sam Cartwright (@samtcartwright) reported 30 minutes ago from Golborne, England

  @virginmedia @BTCare do you want another customer?

• 
  Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported 32 minutes ago from Runcorn, England

  @bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...

• 
  Mani (@raymufc83) reported 34 minutes ago from Manchester, England

  Bloody hell, my satellite has lost signal due to the **** weather.. @btsport but every other channel is working? 🤬

• 
  James Goggin (@tasted_flight) reported 36 minutes ago from Northwich, England

  @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

• 
  Ian Stirling (@Stirling061) reported 38 minutes ago from Salford, England

  @skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.

• 
  Lee Howarth (@leehow2) reported 40 minutes ago from Urmston, England

  @BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make

• 
  PIXEL HUNTER (@PIXELHUNTER__) reported 50 minutes ago from Wilmslow, England

  @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

• 
  Ehsan Ashraf 🇵🇸 (@ehsanashraf) reported 51 minutes ago from Urmston, England

  Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....

• 
  Sarah (@threexhorses) reported 51 minutes ago from Chelford, England

  @bt_uk what is the phone number for customer services please.

• 
  Katie Bretherton (@KLBretherton) reported 53 minutes ago from Bolton, England

  @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

• 
  do not touch that thermostat (@karensskitchen) reported 53 minutes ago from Manchester, England

  @bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?

• 
  Cheyvonne Bower (@femaledec) reported 59 minutes ago from Croft, England

  Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

• 
  Pete Edwards (@MrPeteEdwards) reported 60 minutes ago from Urmston, England

  Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Giles Shaxted (@gilesshaxted) reported 7 minutes ago

  @bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.

• 
  DJ Dinamique 🇫🇷 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@DJDinamique) reported 9 minutes ago

  @CarersUK @bt_uk What I don't understand is now @bt_uk are moving people to VOIP (because that's what it is) they still have that idea that you can only have an hour free even though if you hang up at 59 minutes and call again it remains free. It feels like a trap.

• 
  James (@sausagenmash) reported 9 minutes ago

  @leedvnprt @bt_uk BT are aware of the issues, they just don't know what the problem is, so they can't fix it at the moment. Haven't been able to use My BT or access BT or EE wi-fi hotspots due e while now.

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 10 minutes ago

  @bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.

• 
  Ernesto (@ernestohegi) reported 14 minutes ago

  @bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?

• 
  pete replica (@petereplica) reported 16 minutes ago

  @bt_uk 030726 Hello Peter, Since we haven't heard from you in 7 days, we've closed your complaint", BT are outrageous I've asked you twice in the last 2 days. I get no response. I want my phone number back, and min 700mbs as, promised.

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 17 minutes ago

  I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly

• 
  Angela Cummins (@Angela_Cummins) reported 19 minutes ago

  My elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk

• 
  Lou Skunt (@Bubbler_Ranx) reported 19 minutes ago

  @bt_uk just got a text that my phone bill is ready but I still can’t log into my account without giving my phone number. We’re getting to the point where I cancel the direct debit. I’m not DMing and I’m not taking time out of my day to call. Why do I need to supply a number?

• 
  Alan Swanson (@Haggisguy) reported 20 minutes ago

  @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.