BT (British Telecom) Outage Report in Risley, Warrington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Risley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Risley, Warrington, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Bolton, Sale, Altrincham, Warrington, Wilmslow, Prescot, Northwich, Bury, Wigan, St Helens, Salford, Runcorn, Skelmersdale and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Sale |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Louise Rogerson
(@louise_rogerson) reported
from
Manchester, England
Very disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
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Lee Howarth
(@leehow2) reported
from
Urmston, England
Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity
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Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
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alan cartwright
(@bencartwright69) reported
from
Helsby, England
@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
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do not touch that thermostat
(@karensskitchen) reported
from
Manchester, England
@bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
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Paul Smith 🦁
(@Smithy523) reported
from
Warrington, England
@bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom
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Andy cope
(@Andycop31765091) reported
from
Manchester, England
@RobbieSavage8 listening 👂 to u on @btsport tonight was horrible!! U we’re city this city that! They were playing a very very poor West Brom team! U couldn’t play football! And now ur commenting is horrific!!! Please stop!!!!
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
@bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻
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Simon Hand
(@simon_hand) reported
from
Sale, England
@brownhill76 @btsport He wasn’t doing to bad before the goal as it seemed he was just enjoying a very open game, but that changed after Walton claimed the goal should have been ruled out
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Jay_Therapy Up North
(@TherapyUpNorth) reported
from
Manchester, England
@btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.
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Michael Thomas
(@miket_mt) reported
from
Salford, England
@CamelPhat @btsport They mentioned in united game yesterday then Fred got a studs up. **** all said.
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
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Matthew Burrow
(@matt_burrow) reported
from
Frodsham, England
@BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure
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Mani
(@raymufc83) reported
from
Manchester, England
Bloody hell, my satellite has lost signal due to the **** weather.. @btsport but every other channel is working? 🤬
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@blondrage991) reported
@bt_uk broadband supposed to be installed today.. installed but still no connection. Customer services couldn’t recommend anything apart from it should be done and will raise with case management. How am I supposed to work from home with no f**king WiFi #fuming #bt #openreach
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Kervick
(@jakekervick) reported
@bt_uk Still having problems of course
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Johnrockerldn
(@JohnMerrett70) reported
@bt_uk Sending an "engineer" out again tomorrow for the umpteenth time, and they said wouldn't have a problem on the new package, lol
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Sarah Douglass
(@SasDouglassx) reported
@bt_uk @bt_uk I need Adam Wheeler from Executive Customer Resolution Team to call me NOW I’ve been cut off for BT’s shambolic account handling & Had this crap since sept 2019!! I’ve had enough!!! I need a call now!
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Marshalls
(@treesurgeon47) reported
Still no call back from @bt_uk This was escalated to management level apparently, which evidently hasn’t changed a thing. Total contempt for the customer
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NE15
(@donkeypunch1510) reported
@bt_uk absolute shocking that you don’t have any support at all after 9pm all my channels have gone down. Can’t even log into the app. Happily take the money tho ay
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Sean Mooney
(@SeanMoon_) reported
Hi @bt_uk, we've had a complaint in since the 11th November and still haven't had a response. Roll on New year's eve and we get disconnected. We called support who weren't sure what was going on and took us through the process of a reorder(again).
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Ross Jackson
(@SussexWild) reported
@SwimGardener @bt_uk tell them they're ****, that you're leaving, then get free stuff....
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Mr Green
(@timbhoy1) reported
@bt_uk Hi Bt Social Media, someone from your team just called me and asked if I wanted put through to the cancellation team as they could put me through. Unfortunately the reliability of the cancellation team seems to be as bad as your broadband Wi-fi they hung up after taking the call
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Barry Gumption
(@BarryGumption) reported
@bt_uk @educationgovuk @GladysB -- great idea for Service NSW!