BT (British Telecom) Outage Report in Risley, Warrington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Risley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Risley, Warrington, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Skelmersdale, Frodsham, St Helens, Salford, Bolton, Sale, Northwich, Runcorn, Warrington, Wilmslow, Wigan and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
||
| Skelmersdale |
||
| Frodsham |
Internet | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.
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Kevin Main
(@KevMain) reported
from
Northwich, England
Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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Kris & Janet Shenton
(@kjshenton) reported
from
Salford, England
@bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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Mark Clays
(@5napper) reported
from
Northwich, England
@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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Paul Simpson
(@psimpson13) reported
from
Northwich, England
Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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Liam Melvin
(@LiamMelvin92) reported
from
Manchester, England
Steve Mcmanaman is just cancer to my ears, how @btsport have not got rid of him yet I’ll never know!
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!
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Kevin Main
(@KevMain) reported
from
Northwich, England
@BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Kevin Main
(@KevMain) reported
from
Northwich, England
@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Burne James
(@samburnejames) reported
@bt_uk Great customer support on the phone just now from Jennifer, really helpful, thanks so much.
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Annika Mathews
(@MathewsAnnika) reported
@bt_uk not good customer service. Not communicating what the problem is, making it difficult to contact you, saying something would be fixed by a certain time then it isn't
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Andrew Stephens
(@andystephens71) reported
@bt_uk I’m waiting for an engineer to call today. I’ve had a no show twice in the last couple of weeks and it feels like the same will happen today. I’ve lost complete faith in BT and what irks is I’m paying £60 a month for slow broadband. Can someone help
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PaulDownsPhoto
(@pauldownsphoto) reported
Impossible things to do number 1. Speak to a human at @bt_uk. Therefore if they do charge me a fee for not returning the broken kit that was delivered back to them 19 days ago they can expect to refund me, pay interest and pay extra for my time, chargable at a mere £30 per hour
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Charlie Sparks
(@charlie37sparks) reported
.@bt_uk your customer service is a complete joke. 4 engineer appointments, 2 failed to show, 1 couldn’t fix the issue, 1 was the wrong engineer. Over 2 weeks without internet now! Sort it out!
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Dave (real not a parody account) 🏴
(@EssexRocker) reported
@bt_uk Update, latest order failed. Should have started yesterday but didn't. No one knows why different excuse each time. Nearly 5 hours to renew!?! I've asked for it to be escalated to higher level but all 6 customer service staff are confident they have sorted it & won't escalate it.
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FRANZ KLINE FAN
(@fan_kline) reported
@bt_uk NEVER EVER JAVE I ENCOUNTERED A COMPANY SUCH AS THIS.......THEY LIE TO THEIR CUSTOMERS AND CANNOT FIX THE SIMPLEST OF PROBLEMS....I HAVE EVEN TRIED EMAILING THEIR CEO...PROBLEM AFTER PROBLEM AFTER PROBLEM....AND IT WASNT MY FAULT......RAGING NOW AFTER A MONTH OF BULLSHIT
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Pete 💙
(@smallvillage1) reported
@bt_uk what’s happening with billing, got an email saying my bill was available on line, only paid it a month ago after problems with your billing system
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Gavin Owen
(@HisWayUp) reported
@bt_uk You were speaking to him via Live Chat. He had to answer various questions and confirm an email PIN to prove his identity. He's been your customer for 50 years, he's an old, ill man, and this is the best you can do. Shame on you.
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AdamCalvertBentley
(@adamcbentley) reported
Just cancelled my @BTBusiness account- the service was appalling and slow. I’m out of contract yet they charged me £18 for the to leave and a 30 day cancellation period. A lesson in how to insult a customer of 7 years and ensure I never use their service again @bt_uk @BTCare