BT (British Telecom)

BT (British Telecom) Outage Report in Hindley, Borough of Wigan, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hindley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hindley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hindley, Borough of Wigan, England 12/09/2025 08:25

December 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hindley, Borough of Wigan, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Salford, Bolton, Chorley, Wigan, Lymm, Skelmersdale, Warrington, Widnes and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomSalford Total Blackout
United KingdomLiverpool Internet
United KingdomSalford Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hindley, England

Latest outage, problems and issue reports in Hindley and nearby locations:

  • Ashtoncrouch Peter Hamilton (@Ashtoncrouch) reported from Bryn, England

    @bt_uk Internet slow in Wigan WN4 area

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    How do I find out when my 12month contract it up with @btsport as I want to cancel instead of it being renewed automatically please

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • RunningMissM11 💖M💖 (@RunningMissM11) reported from Urmston, England

    @bt_uk Please can you sort out the issues with the WiFi and YouView box. I’ve not been able to use my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either.

  • gkse16 Graham Henderson-King (@gkse16) reported from Salford, England

    @wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.

  • mb1984 matthew bradley (@mb1984) reported from Roby, England

    @vwdaz @bt_uk Same here, they sent an engineer out yesterday who told me he couldn't enter the property. What a waste of time all round. I took a day off (NHS) for that aswell. Really poor service so far.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • SopranoCrew Marko (@SopranoCrew) reported from Atherton, England

    Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport

  • scouser_burnzy burnzcarping (@scouser_burnzy) reported from Roby, England

    @bt_uk Still have no Internet and no call back I was promised would be 48hrs max to resolve the issue can you help.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

  • mightyjimpo Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • MrPostlethwaite John Postlethwaite 🇬🇧 (@MrPostlethwaite) reported from Salford, England

    @bt_uk That amount of **** adverts I've come across with him on it.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • RunningMissM11 💖M💖 (@RunningMissM11) reported from Urmston, England

    Please can you sort out the issues with the WiFi and YouView box @bt_uk I’ve. It been able tousle my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either. #BTTV #IDontNeedThis

  • Lerounxi Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mark4thorne Mark Houlbrook (@mark4thorne) reported

    @bt_uk Could you please provide me with a direct telephone number to your customer services for me to contact on behalf of a resident. Everything is website or email based which is not helpful for residents who need to speak first hand. The service to the public is rather poor.

  • rachcoasters rachnrollercoasters (@rachcoasters) reported

    @bt_uk I was meant to have an engineer out this morning and i've checked online and its saying the visit is complete but NO ONE HAS BEEN HERE! This is the second time you've cancelled an appointment without checking with me because you assumed the issue was fixed when it wasn't.

  • TomUKlive TomUK (@TomUKlive) reported

    @ItsZoil @bt_uk 😐 fix his internet

  • AnniePShoreham Ann Palmer (@AnniePShoreham) reported

    @Burtersett @bt_uk Engineer back this week to see if initial set up needs adjustment. Fingers crossed that’s the issue 🤞

  • MyTechTips44 MyTechTips (@MyTechTips44) reported

    Is there absolutely nothing that can be done to rid us of the endless scam calls from Amazon and the like? I use BT call protect but when scammers use a seemingly limitless number of computer-generated (virtual) numbers it is a never-ending battle. @bt_uk

  • DevOpsSteveW Stephen Walters (@DevOpsSteveW) reported

    Dear @bt_uk, I want view my last bill. When I select “Your bills > Your billing history” I get asked to login. On login, it sends me to the “Make a Payment page”. And so I go round and round in circles. I don’t want to make a payment. I pay on DD. I WANT to view my bill!!!

  • Drucey9 Tom Druce (@Drucey9) reported

    @bt_uk further to my complaint I made this morning, I’d like to say that the response and the customer service I received to resolve my issue was great! And thank all those involved.

  • janskells janet skells (@janskells) reported

    @btsportmotogp @gavinemmett Unfortunately I can no longer watch motogp on btsport as a pensioner I cannot afford the £20 a month so had to cancel it. Very sad.

  • iamdk82 DK (@iamdk82) reported

    @bt_uk or @EE Can you provide me better Fraud & SPAM protection? Will be happy to move out from @virginmedia as they don’t seem to care for a pain faced by a customer.

  • TomlissonDarren Darren Tomlisson (@TomlissonDarren) reported

    @btbusinesscare Help!! Following successful connection of our business broadband and tel line, it has now been switched off. The disparity between the call centre and people on the field is unbelievable. We need it reconnected ASAP to trade