BT (British Telecom) Outage Report in Hindley, Borough of Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hindley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hindley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hindley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Bolton, Sale, Wigan, Chorley, Warrington, Skelmersdale and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Bolton |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hindley, England
Latest outage, problems and issue reports in Hindley and nearby locations:
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Warren ODonovan
(@09WOD) reported
from
Bolton, England
@bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help
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ScouseNotEnglish
(@ScouseNotEnglsh) reported
from
Burscough, England
@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
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SLC
(@DWR_N7PNE) reported
from
Much Hoole, England
@bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Amulet Windows Mcr Ltd
(@AmuletL) reported
from
Urmston, England
@bt_uk my down load is 0.90 My upload is 2.34
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Rob
(@rbury92) reported
from
Urmston, England
Peter Walton is awful @btsport. He's never once disagreed with a referee's decision
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LisaRed4d ♥️
(@lisa_red4d) reported
from
Urmston, England
@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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david
(@dopeydrafter) reported
from
Urmston, England
@bt_uk evening, just want to say my broadband signal upstairs is really poor , not happy
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Marcus 👌🇬🇧🇯🇲🇮🇪
(@elgobsucram) reported
from
Salford, England
@bt_uk website: looks like you're leaving, we can't show you deals Me: I'm not Customer service: reset your password and it'll work Me: *resets* Website: looks like you're leaving, we can't show you deals Me: well I bloody might now Only want to upgrade internet package
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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Bikeboyslim
(@Bikeboyslim) reported
from
Salford, England
@bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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suzieboop
(@whereuwelliebin) reported
@bt_uk Day 4 with no INTERNET OR PHONE for my mother who is 75! It was bad enough having digital voice that took you 4 weeks to do for her in aug/sept! Put her god damn landline back this is a disgrace! She is half blind so cannot use a mobile because she cant see the screen sort it now
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Sarah
(@Sarah92337345) reported
@bt_uk Openreach website says 2025, i really shouldnt be paying 29.99 a month for an unpredictable service. Your BT app says i have poor wifi, but you customer service agent told me that was not correct. If i could leave i would but cant afford to pay your cancellation fees
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Stuart Barnes
(@stuartbarnes68) reported
@bt_uk - you've really excelled yourselves ... switched the village's WiFi off for nearly 4 days, reinstated it ahead of schedule but it's slow, it drops out, it buffers, you can't run speed tests and guess what ... your 'bot' says it's working perfectly! Do you really care? 🤬
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Sue
(@sueleckenby) reported
@bt_uk Yes I did thank you. They were much more helpful than the person I spoke to yesterday but unfortunately we’re unable to match the sky offer. Thanks for your help
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Bexter
(@Bexj78) reported
@bt_uk @VodafoneUK Yet again it’s raining and our internet has gone off. It happens every single time, so there’s clearly a problem somewhere. PLEASE can you help me.
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brian
(@brian87222828) reported
@bt_uk Hi Tasha, thank you for contacting me! I finally managed to talk to some one yesterday, they tried a couple of different things. And then said that they were going to escalate it to the technical support department. But my internet is still down. And I’ve not heard anything back
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Gav Peterson
(@gavpeterson316) reported
@bt_uk on live chat with you from 9:36 last night, passed around and then you just stopped responding at 10:05. More poor service
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Graham Smales
(@gsmales) reported
@bt_uk Thanks for charging me £30 for old equipment which has been returned, as you requested. Rude staff, and now this. Looking forward to my contract ending so I can take my business elsewhere. #CustomerService #customerexperience
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Helen Gavaghan. Illustration. Photons, by me.
(@HelenGavaghan) reported
@bt_uk Have done so. Thank you at customer service level. This does not remove my complaint re commercial shambles at Board level.
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Claire Stephenson
(@ClaireStep1) reported
@bt_uk (2 of 2)Thank goodness for Shemmis in your Glasgow customer service team this evening , she was professional, sympathetic and resolved my complaint. You need to clone her 👏👏👏