BT (British Telecom) Outage Report in Hindley, Borough of Wigan, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hindley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hindley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hindley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Salford, Warrington, Wigan, Bolton, Sale, Bury, Chorley, Lymm and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Salford |
TV | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hindley, England
Latest outage, problems and issue reports in Hindley and nearby locations:
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Bikeboyslim
(@Bikeboyslim) reported
from
Salford, England
@bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.
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LisaRed4d ♥️
(@lisa_red4d) reported
from
Urmston, England
@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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ScouseNotEnglish
(@ScouseNotEnglsh) reported
from
Burscough, England
@bt_uk Dm sent. 24 hrs or I leave. Your 12 months of "BT customer service" and guarantee's will be published after
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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EaveysMom
(@Eaveysmom) reported
from
Urmston, England
@bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!
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SLC
(@DWR_N7PNE) reported
from
Much Hoole, England
@bt_uk @BTCare and still waiting for a phone call for a complaint to be resolved #misold
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@btbusinesscare Your help lines open at 08.00am, so I call at 08.01am and at 08.41am I give up! Your customer service is simply appalling ! #CustomerService #CustomerExperience #shocking #noreply #needtodobetter
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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Rob
(@rbury92) reported
from
Urmston, England
Peter Walton is awful @btsport. He's never once disagreed with a referee's decision
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.
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Amulet Windows Mcr Ltd
(@AmuletL) reported
from
Urmston, England
@bt_uk morning my internet went down at 9:15 today and it is still not@avaliable
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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Warren ODonovan
(@09WOD) reported
from
Bolton, England
@bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart west
(@stusblueshoes) reported
can't believe @bt_uk have left my parents, both in their eighties, without a phone line or broadband at a time when it's, most needed. Shocking way to treat new customers. #notgoodenough
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denzil
(@denzhendy) reported
@lewrt @bt_uk Worst part is I had to turn 4G on to send this tweet
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Laura wylie
(@Lmcginnwylie22) reported
@BTCare @bt_uk can you check the progress on my order or my complaint please as I’ve been on hold over an hour so far and haven’t got to speak to anyone yet
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Juxto
(@JuxtoG) reported
@bt_uk How many more complaints are we going to have to make before you realise you cannot provide the service we are paying for? In a world where we a told to work from home, YOU make it virtually impossible. I’m fed up of waiting for you to make an effort.
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Ken Chisholm
(@tighabhinn) reported
@bt_uk Have gone through every rule on 'BT Help', marked messages not junk, marked senders safe senders, saved safe emails to contacts. For 2 weeks (from 23 Dec) no Junk mail rec'd then TODAY 50+ email suddenly disappear into Junk folder. The problem is BT Server Nothing has changed.
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thomas mcdade
(@thomasmcdade1) reported
@bt_uk Absolute con. I have complained on numerous occasions. Yes I eventually get money back but no improvement in service. BT continually blame Open Reach for the poor coverage in rural areas. Ultimately I pay the same money but do not receive the same service as people in towns.
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Laura wylie
(@Lmcginnwylie22) reported
@bt_uk So il have service from the 6th cuz we are heading into lockdown here I’m vulnerable and being forced into work as I can’t work from home as I have no internet and that’s just me not even my son
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Matt Farthing
(@FA1KFA1KFA1K) reported
@bt_uk no internet around 0830 this morning and right now (1820) - SE28. No reported issues in the area, just the flashing orange lights. This has been happening intermittently all year (throughout lockdown). Any theories?
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Craig Wilkinson
(@craig_wilko06) reported
@bt_uk been trying to discuss my final bill on the phone for over an hour. Been passed through to 4 different people and then eventually just got the phone put down on me. Poor customer service
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Andy Powell
(@p0welly) reported
@mikercameron Both @bt_uk and @virginmedia have guest/network sharing which could easily be enabled remotely giving internet access to any kid who lived within a few doors of someone with BT or Virgin Internet.,