BT (British Telecom) Outage Report in Moston, Cheshire West and Chester, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Moston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Moston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Moston, Cheshire West and Chester, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester, Liverpool, Queensferry, Prenton, Widnes, Mold, Birkenhead, Upton, Flint and Tarporley.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Internet | |
| Liverpool |
||
| Liverpool |
Internet | |
| Queensferry |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Moston, England
Latest outage, problems and issue reports in Moston and nearby locations:
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible
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Jay B - 🔴
(@AnfieldMan1996) reported
from
Liverpool, England
Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks
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Paul
(@Bumpydogo) reported
from
Liverpool, England
TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
@n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.
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Christina ⭐️⭐️⭐️⭐️⭐️⭐️
(@ChristinaaaLFC) reported
from
Liverpool, England
@bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.
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Matt Jones
(@mattjones41194) reported
from
Huntington, England
@bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!
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Lisa & Millie
(@LisaHewitt67) reported
from
Ellesmere Port, England
@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Scott Davies
(@FinNoggin) reported
from
Moston, England
@bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this
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Sheriff of Breck Road
(@sherrif_breckRd) reported
from
Liverpool, England
Do me a favour @btsport, as a customer, sack off McManaman. He's crap.
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The Rt Hon Leggy Mountbatten, Esq.
(@Zardoz67) reported
from
Chester, England
. @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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F.W. Woolworth
(@moshirisboys) reported
from
Liverpool, England
@mrjakehumphrey @btsport Never watched before,and not starting now.
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Steve Aspinall
(@SteveyAsp) reported
from
Queensferry, Wales
Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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William Piercy
(@william_piercy) reported
from
Hoylake, England
@bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me
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lozza
(@othemightyi) reported
from
Liverpool, England
@bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.
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Pete Shaw
(@Fireypop) reported
from
Garston, England
@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Daisy デイジー 🌼🏴
(@llygad_y_nos) reported
If anyone could advise me about writing to an ombudsman I would appreciate it. And if @BBCRadioWales fancy a segment on how impossible it is to get @bt_uk to fix your broadband in rural wales do let me know 👀
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Lisa Gill
(@lippy72us) reported
@bt_uk I have done that, wasted two hours this morning to BT! I have had to cancel them but just putting it out to any any new customers - check your BT package details for unauthorised add on’s - shocking customer service if this is how you need to conduct business
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Edu
(@lplanemadbear) reported
@bt_uk why is your website saying no issues in the wifi network when no one has internet ?
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Lisa Gill
(@lippy72us) reported
@bt_uk absolutely shocking service today, rang to set up broadband packages, advisor added on entertainment packages without my consent, totally (higher) different prices from P/call to email confirmation on the packages for both our houses. Not happy at all
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Jones Clouseau
(@Jones_Clouseau) reported
@bt_uk Send me a refund for a non existent service
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Mary ✌🏿
(@MaryxSSS) reported
@bt_uk hello , I’ve had no internet for 2 days now and an engineer has come out this morning and the problem Is still not resolved :// this is poor, considering I’m wfh
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Steven Ness
(@ragnar0k___) reported
@bt_uk want to tell me why it’s gonna take 9 days to fix a serious outage problem? Because 9 days to me tells me you just can’t be bothered and you’ll do it later, like seriously explain to me what takes that long, you could lay brand new cables in that time.
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Catherine Booth
(@booth_ca) reported
Hello @bt_uk, we’ve tried numerous times since October to get you to repair our landline and you’ve yet to help. My clinically unwell father is now missing doctors appointments as the hospital can’t phone us. You keep assuring us you’re on top of it, but nothing has happened.
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soup girl
(@queenofslothsss) reported
@bt_uk @WeAreOpenreach @OpenreachHelp how can it go wrong this many times and you just continue to not do anything…BT 4G hubs promised and never delivered. I’m taking my complaint to the communication ombudsman.
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Rosemarie Sallufi
(@RoseSallufi) reported
@bt_uk WHAT A JOKE! You can't even notify my mother who is a vunerable customer that you are taking her landline down for maintenance....Then you cannot communicate to a real or helpful person anywhere to get support. Considering u r a Comms company YOUR COMMUNICATION IS A BLOODY JOKE