BT (British Telecom)

BT (British Telecom) Outage Report in Moston, Cheshire West and Chester, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Moston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Moston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Moston, Cheshire West and Chester, England 03/28/2024 10:30

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Moston, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Ellesmere Port, Chester, Liverpool, Queensferry, Upton, Neston, Mold, Widnes, Birkenhead, Flint, Runcorn, Frodsham, Sandycroft and Prenton.

Loading map, please wait...
City Problem Type Report Time
United KingdomEllesmere Port Phone
United KingdomChester Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomChester Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Moston, England

Latest outage, problems and issue reports in Moston and nearby locations:

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • andrewmoss76 andrew moss (@andrewmoss76) reported from Liverpool, England

    @virginmedia btsport 2 no signal missing the match here get it sorted

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • FinNoggin Scott Davies (@FinNoggin) reported from Moston, England

    @bt_uk whys your bt openzone at dale barracks so terrible cant handle streaming a video without crashing why am i paying £17 a month for this

  • InMotionClinics In Motion (Medical) Clinics (@InMotionClinics) reported from Chester, England

    @bt_uk @MoneyTelegraph BT business has been constantly overbilling us and hasn’t respond to online complaint (BT acknowledgement reference number 190906-001927) on our account GP00070063

  • hamlett_phil Phil Hamlett (@hamlett_phil) reported from Birkenhead, England

    @btsport HD channel on Sky Q not working but SD channel 867 is

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • ChristinaaaLFC Christina ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChristinaaaLFC) reported from Liverpool, England

    @bt_uk absolutely shocking customer service, paying £40 to watch BT sport, for it to not work, then get told it’s nothing to do with you because they’ve not changed any settings.

  • gold123win reg morris (@gold123win) reported from Neston, England

    @jackregouk @bt_uk @cheshirepolice @justinmadders @Ofcom @cpsuk I believe this dismissed exBT man caused further distress to me by interfering with my £1.50 per min premium line @KCOMhome Group somy service gave me very low monthly returns not recognised in the industry at the time The intention was there we can only attribute my claim to him

  • gold123win reg morris (@gold123win) reported from Neston, England

    @bt_uk @btbusinesscare Thank U Tasha this case should be forwarded to your legal Dept I was one ofthe leading advisors in the country before you all conspired to make my life non existent in Neston Could you send my tweets to the right Dept I see now why none of U at #BTGroup never recognised my plight

  • AljButterworth Alan JG Butterworth🇨🇰 (@AljButterworth) reported from Birkenhead, England

    @JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....

  • gold123win reg morris (@gold123win) reported from Neston, England

    @VadodaraAirport @omraj_jeetun @JamesFo06955151 @theprot38758918 @v66639 @joanner54749017 @JusticeRiz @TyrannideL @MissesJ3 @DragonRageGamin @lulinspector @ActCarers @PamelaT26910857 @TheDevonStg @WeeksKimD @whartonski @dryducks @AmulesDays @ParkinRal @FoziaSpeaksOut @Hughhbw @injusticeseeker @Summ35211578Ian @jackregouk @handyman_neil @GoodCopDown @Yellowbikergirl @ict22 @WB_UK @wb_officeUK @coe @itvpeston @NickFerrariLBC @theSNP @UKLabour @LibDems @nightowl18 @HowleyReporter @tomb6582 @Catof9tails1 @susandunncobb1 @NoLongerIgnored @LydiaAHubbell @c7j7 @Lester70x7 @AaronRay3355 @ScFclu @TheFreedom2Live @Ofcom Why was this silent treatment imposed Why won’t #BTGroup come clean intothe status of this #Masonic coverup Why can’t I use their twitter bt_uk & btbusinesscare not forgetting the @ in front of both Why won’t @CommonsCMS investigate my huge complaint gone on for 10 years #r4today

  • AnfieldMan1996 Jay B - 🔴 (@AnfieldMan1996) reported from Liverpool, England

    Hi, @bt_uk Please reply to my DM as I wish to cancel my BT Sport subscription. Thanks

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @bt_uk He said he was from BT and wanted to reduce my price for BT sports by adding phone and broadband .... he was very rude. I told him my employer pays for my line rental and broadband, he basically called me a liar

  • mattjones41194 Matt Jones (@mattjones41194) reported from Huntington, England

    @bt_uk your coverage of the biggest fight of the century has been crap at best. Audio and visuals totally out of sync. Randomly cutting from the ring back to the guys in the studio. For £25 you need to do a lot better next time because that was amateur at best!

  • william_piercy William Piercy (@william_piercy) reported from Hoylake, England

    @bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me

  • gold123win reg morris (@gold123win) reported from Neston, England

    Certain Towns are hot spots with #Freemasons ruling every section of activity If U are non-Mason don’t set up business in a hot spot town You will never make an income U will be ruined Here in Neston we have 3 Lodge meeting week Yes @bt_uk isn’t BT here anymore I know ruined #GMB

  • gold123win reg morris (@gold123win) reported from Neston, England

    Nobody has come forward at @bt_uk or @btbusinesscare the address hasn’t come up officially No wonder you dismissed your CEO & Director of Governance both involved in denying me a proper hearing I want to know how & why #Freemasons were allowed to hijack my service in Neston #Marr

  • LisaHewitt67 Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England

    @bt_uk I can’t believe for the second time in a month my landline is not working and trying to get to talk to a real life person is impossible

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • suzie_ls suzels (@suzie_ls) reported

    @bt_uk one of your engineers disconnected our internet by mistake on Fri. A manager was supposed to call me tomorrow but didn’t. Can someone call me ASAP to resolve? I work from home and already lost income by having no internet/taking days off for engineers who never turned up

  • philipdelisle Philip de Lisle (@philipdelisle) reported

    @nocturnalmonkey @bt_uk Try using a dynamic DNS service and set your work security to use a hostname rather than IP address. Works well for me. DM if you need to.

  • wildkippers Huw Evans #Annibyniaeth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #FBPPR (@wildkippers) reported

    .@bt_uk @DPD_UK @OpenreachHelp - BT responded to say they cld do nothing. We still haven't a 4Gminihub & no information abt what's happening. DPD have promised delivery time & again & now say there's an issue with the 'scan on the parcel' & we aren't allowed to collect it .. 1/2

  • BenJones_1990 Ben Jones (@BenJones_1990) reported

    @bt_uk I know but I stream everything anyways. Also, my Pro box is a nightmare and I’m constantly having issues with the remote not controlling the TV. I don’t have need for record either. The mini would be ideal for us due to size also. If it is possible to swap them out we’d love to.

  • TimORegan1970 Tim O'Regan (@TimORegan1970) reported

    @bt_uk @WeAreOpenreach apparently this is down to your part of BT, what are you going to do to resolve?

  • vallender_matt XCR Leclerc (@vallender_matt) reported

    @bt_uk can you tell me why your company and BT open reach don’t train your staff? Lie? Don’t fulfil contracts? Are lazy? And have the worst customer service of any company I have dealt with? 13 year olds have better customer service than you!

  • dsingh1784 This Guy (@dsingh1784) reported

    @bt_uk so far some really bad customer service. There’s a problem your end and it’s taking what feels like an age for the internet to work again. Please #dobetter

  • AshKnight Ashley Knight (@AshKnight) reported

    @bt_uk Hi. I changed the password twice and it doesn’t work still. How can you help me gain access to the app? I want the app so I can auto connect to the BT WiFi rather than having to manually type in my details constantly. Disappointed with this

  • chinleyman gary tordoff (@chinleyman) reported

    @bt_uk broadband is down who do I contact to resolve?

  • MrGreenGus Gus Hoyt (@MrGreenGus) reported

    @bt_uk Hi Rob, was automatically triggered when she visited America She’s ignore it as mobile data is off and no phone company charges for data not used The onus isn’t on the customer. It should be opt-in, not opt-out Plus. She’s in America- what’s the free number to call from there?