BT (British Telecom)

BT (British Telecom) Outage Report in Moston, Cheshire West and Chester, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Moston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Moston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Moston, Cheshire West and Chester, England 02/04/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Moston, Cheshire West and Chester, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Queensferry, Ellesmere Port, Upton, Mold, Runcorn, Prenton, Chester, Birkenhead and Widnes.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomQueensferry Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Moston, England

Latest outage, problems and issue reports in Moston and nearby locations:

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    @bt_uk It has not resolved for months after promises recorded on tape your side ian. Once my contract is up i will never use bt again over this. I will seek help elsewhere. Nothing personal towards you pal. Just your company and lies aswell as making me now miss payments elsewhere. Ste

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    @n_ando122 @SkyUK @btsport There not if you ring up you can cancel free of charge I cancelled my sky sports today

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.

  • BeerGuzzler1878 BeerGuzzler (@BeerGuzzler1878) reported from Liverpool, England

    @gedpquinn @mrjakehumphrey @btsport Watched it and never again. Absolute ****

  • Bumpydogo Paul (@Bumpydogo) reported from Liverpool, England

    TodaysTwitter sponsored ad is @bt_uk Say's 'BT like never before'. Maybe cos there's no Sport.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been on to your call centre as the service isn’t what we were promised at the time of buying. We were promised good enough bandwidth to cover all of our needs but this claim was extremely optimistic and far from the truth.

  • othemightyi lozza (@othemightyi) reported from Liverpool, England

    @bt_uk wireless. unfortunately i don't have the capabilities to do a wired test as my laptop is broken.

  • SteveyAsp Steve Aspinall (@SteveyAsp) reported from Queensferry, Wales

    Anyone who has a BTSport contract coming to an end….Make sure you ring them and check near the date of ending/renewal….I called to cancel mine and they said I had a £300 fee to pay as it was in contract and I’d agreed a new deal 2 days ago…..Which of course I hadn’t

  • Zardoz67 The Rt Hon Leggy Mountbatten, Esq. (@Zardoz67) reported from Chester, England

    . @BTCare is awful. No internet since Sunday. Mini hub sent, received today but in the meantime received a message to say it had been switched off. On phone for hours. Promised they’d switch mini hub back on. Haven’t. Now an email saying they’ve sent another mini hub. Useless

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • moshirisboys F.W. Woolworth (@moshirisboys) reported from Liverpool, England

    @mrjakehumphrey @btsport Never watched before,and not starting now.

  • sherrif_breckRd Sheriff of Breck Road (@sherrif_breckRd) reported from Liverpool, England

    Do me a favour @btsport, as a customer, sack off McManaman. He's crap.

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk I’ve been through this with your support Dept but they just say you are getting the 13M/bs (yes that was 13M/bs in 2020) we promised. Ultimately this doesn’t help with the issue we have which is if someone is watching a video the rest of the family can’t use it.

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

  • Fireypop Pete Shaw (@Fireypop) reported from Garston, England

    @bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.

  • StetheH Ste the H ⚽️🥊 (@StetheH) reported from Liverpool, England

    **** @bt_uk off people. Rob you blind.

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    Hi @bt_uk, I logged a complaint several days ago and we've heard nothing. Please can you give me an update?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireEvans74 Claire Evans 💙 (@ClaireEvans74) reported

    @bt_uk Have been an email customer for years but recently hubby & I are inundated with spam messages to our inbox. Never had this issue before, is there anything we can do to stop them. We are getting one particular email about 10 times plus a day each!! TIA

  • Chris_Oliff Chris Oliff ♻️ (@Chris_Oliff) reported

    @narkovian @bt_uk Only problem is that - it is not permitted to run cables across the pavement - a real hazard. The real solution - many in London - is sockets on street lamps. For the great red boxes - medical support and books are great ones already in use

  • vj_antard Antard (@vj_antard) reported

    @bt_uk hi trying to upgrade my headband to the new full fibre, but the charge for an already customer is £30 dearer per month than a new customer? Is this right?

  • tommywdavid Tom David (@tommywdavid) reported

    @bt_uk my phone and BB is down for unscheduled maintenance, I have a backup wifi hub on but no data allowance msg. What am I paying you lots of money for?

  • CeriAnneAshby Ceri-Anne Ashby 💙 (@CeriAnneAshby) reported

    @bt_uk It is I am told, however a little late. I have no phone or broadband service which is more than a little problematic as I work from home!

  • CatxM Catriona (@CatxM) reported

    @bt_uk are you having issues in the Glasgow area because my routers been down for hours now?

  • Burner89100 Steve / Burns (@Burner89100) reported

    @bt_uk hi, wonder if you could help me, I have just received an email from yourselves saying that you are cancelling our upgrade, or part of our upgrade even though we have to requested this. Could you please look into this for me so I can work out what is happening. Thanks

  • Hotfuss73 Ali Robbins (@Hotfuss73) reported

    @bt_uk My elderly parents have had issue with their home telephone for 5-6 weeks now. Still have no dialling tone, unable to use their phone and this means they cannot use their burglar alarm. No help from you whatsoever. What is happening?! #btbadservice #bt #help

  • Tristran3 Tris Kennedy (@Tristran3) reported

    @bt_uk They also told me on the phone this morning after cancelling my contract for no reason that because I'm now classed as a new customer I could get a better deal than before, worst customer service I've ever had from anywhere

  • andr3brasil André Brasil (@andr3brasil) reported

    @bt_uk horrible experience! More than a month to get my internet installed and they are asking for more 10 days to give me an UPDATE!