BT (British Telecom) Outage Report in Castlereagh, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castlereagh, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlereagh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Castlereagh, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Newtownards, Bangor, Newtownabbey, Belfast, Lisburn and Carrickfergus.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownards |
Internet | |
| Bangor |
Internet | |
| Bangor |
Internet | |
| Bangor |
Internet | |
| Newtownabbey |
Internet | |
| Belfast |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Castlereagh, Northern Ireland
Latest outage, problems and issue reports in Castlereagh and nearby locations:
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Tanya Russell
(@TanyaRu86001119) reported
from
Dromore, Northern Ireland
@bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!
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Darren Hodgson DBCI MSc
(@hodgemeister_71) reported
from
Bangor, Northern Ireland
@bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.
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Bobby 🇾🇪
(@BobbyEarley) reported
from
Newtownards, Northern Ireland
@BTCare hi my btsport app on Xbox one isn't loading, shows the by icon then goes black screen, tried uninstalling but still not working
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Tony Smyth
(@tonysmyth23) reported
from
Belfast, Northern Ireland
Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
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Darren McWilliams
(@darrenmcw) reported
from
Belfast, Northern Ireland
@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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Colm Gordon
(@Colm1984) reported
from
Newtownabbey, Northern Ireland
@bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.
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Micky Toland 🔰 B.A.F.C
(@MickyToland) reported
from
Whiteabbey, Northern Ireland
@btsport bloody brutal defending from @ManUtd always expect the worst!!
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Niall Flack
(@niallflack) reported
from
Belfast, Northern Ireland
The fake crowd noise on @btsport for #AVLLIV is absolutely awful
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Kilvington 💙 FCODP, FRCA
(@BillKilvington) reported
@23Daves @GeorgeMonbiot @bt_uk At least Virgin have good support via the community support site. The Virgin staff on there are very helpful
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Fran
(@PigandErrol) reported
@bt_uk would you please contact me re a fault I am trying to talk to you about. Your computer bit does not understand that workers in the street appear to have dug through our cable and there seems no way to inform you of vital detail you need to fix fault quickly.......
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Harry
(@HarryKeithL) reported
@GeorgeMonbiot @bt_uk George, a BT manager is getting a bonus for providing an efficient, rapid service. A service to efficiently and quickly **** your weekend. Job done. I dare not repeat my email to E.On today. For the fourth week they ask why I contacted them and how important it is to help me. FML
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Mark Hamilton
(@mdshamilton) reported
@GeorgeMonbiot @bt_uk Funny thing is that I had exactly the same problem yesterday…despite 6 text messages from Openreach confirming the appointment. Now I have no internet/broadband at all for 36 hours and I’m still waiting for a call from Openreach…
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Uncertainworld
(@martinphelps) reported
@GeorgeMonbiot @bt_uk When they do turn up they'll be taciturn, grumpy, leave without fixing the problem, and without letting you know what's going on. Good luck!
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HarDen1997
(@harden19971) reported
@GeorgeMonbiot @bt_uk If you look down the road, they'll all be parked up drinking coffee, if they're anything like the ones round here.
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ashley sutton
(@ashsutt86) reported
@bt_uk Second appointment where a engineer hasn't bothered to turn up,been waiting for internet installation since 28th October...they can't do nothing till the 10th Jan.... absolutely terrible service from your selves....2 days off work wasted.
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Dawn Aronie
(@AronieDawn2) reported
@GeorgeMonbiot @bt_uk And I thought that type of hook up was bad here in Australia. George, come on over here!
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Hannah Grainger Gibbs
(@GraingerGibbs) reported
@bt_uk broadband has been down for over 24h and engineer not booked until 28th. What are my options for wifi during this time?
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SinisterBulb. (@SinisterBulb@mastodonapp.uk)
(@SinisterBulb) reported
@GeorgeMonbiot @bt_uk You’re wasting your time. Its a de facto monopoly. They rarely provide a service even to other bits of BT.