BT (British Telecom)

BT (British Telecom) Outage Report in Castlereagh, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Castlereagh, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlereagh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Castlereagh, Northern Ireland 03/05/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Castlereagh, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast and Newtownards.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast Wi-fi
United KingdomNewtownards E-mail
United KingdomBelfast Internet
United KingdomNewtownards Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Castlereagh, Northern Ireland

Latest outage, problems and issue reports in Castlereagh and nearby locations:

  • tonysmyth23 Tony Smyth (@tonysmyth23) reported from Belfast, Northern Ireland

    Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.

  • robert490 Robert Nesbitt (@robert490) reported from Lisburn, Northern Ireland

    @bt_uk @YahooCare What About BT TV I Subscribed To Bt tv Last Week And Sky Cinema And BT Sports I Cannot Receive Them And What Are The Package I Am Entitled To I Lost My Accountand By Landline Number Help Pls

  • sevenofdays Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland

    @bt_uk Hi Rita, I was quoted that this could over a week for the planner to arrive but no time frame given for it be fixed. Issue was originally raised on the 11th November and then incorrectly closed on BT side, still no ETA for resolution and having to use mobile data for a connection

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy

  • McGuinnessKevin Kevin McGuinness 💭 (@McGuinnessKevin) reported from Whiteabbey, Northern Ireland

    @BTCare As they are due to shut down anyhow soon so looking for a new vocation of scamming BT customers! Very funny they know the name on the phone bill.. a phone line that’s ex directory and on the TPS. The number is kept private! I think you need to investigate your call centre

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during

  • niallflack Niall Flack (@niallflack) reported from Belfast, Northern Ireland

    The fake crowd noise on @btsport for #AVLLIV is absolutely awful

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔

  • darrenmcw Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland

    @bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.

  • sevenofdays Corey Davis (@sevenofdays) reported from Carrickfergus, Northern Ireland

    @bt_uk Hi Paddy, engineer has advised that the planner needs to come out and assess whether trees (at another property) need cut down or the pole needs relocated, been told this could take a week+. My partner works from home and no offer of more data or a mini hub has been made!

  • TanyaRu86001119 Tanya Russell (@TanyaRu86001119) reported from Dromore, Northern Ireland

    @bt_uk Been without landline and internet for over 2 weeks now and I’ve had 4 engineer appointments booked and not 1 has showed up! The service is a disgrace and I keep phoning through every day and end up talking to different call centres and given empty promises and lies every time!

  • MickyToland Micky Toland 🔰 B.A.F.C (@MickyToland) reported from Whiteabbey, Northern Ireland

    @btsport bloody brutal defending from @ManUtd always expect the worst!!

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.

  • BobbyEarley Bobby 🇾🇪 (@BobbyEarley) reported from Newtownards, Northern Ireland

    @BTCare hi my btsport app on Xbox one isn't loading, shows the by icon then goes black screen, tried uninstalling but still not working

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.

  • hodgemeister_71 Darren Hodgson DBCI MSc (@hodgemeister_71) reported from Bangor, Northern Ireland

    @bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.

  • Colm1984 Colm Gordon (@Colm1984) reported from Newtownabbey, Northern Ireland

    @bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RobbyOliver Robby Oliver (@RobbyOliver) reported

    @bt_uk Just **** right off.

  • DissentSkate Dissent (@DissentSkate) reported

    Hey @btbusinesscare I’ve been happy with the broadband until this week - drops off loads during the day. Is there any problems in the Scarborough area??

  • adrianmark67 Hornet Ade (@adrianmark67) reported

    @bt_uk I spoke to customer service who refused to provide a deadlock letter or details of your ADR process. I made them aware that I was taking BT to court and for details of who to name in the court proceeding again nothing but I was told help desk would ring but nobody did

  • superwibble Karen Burfoot (@superwibble) reported

    @virginmedia @SkyMediaUK or @bt_uk do you have any temporary solutions that might help me work at home?

  • natsrambles Natalie Wright🌸🙂🌸 (@natsrambles) reported

    @bt_uk Its less than ideal, I have to switch between my home network and mobile hotspot to switch between resources on my local NAS and the internet. As this is planned maintenance, why was there no prior notification. My internet we literally switched off. This is not a fault!

  • coachjemjem Jem (@coachjemjem) reported

    @bt_uk I ended the call? Jesus christ. You had a manager call me, speak for 2 minutes. The line cut out and NO CALL back. You guys are pathetic ! Where is my call back?

  • robobotbotbot Robo Bot (@robobotbotbot) reported

    @bt_uk For the number in questions that lists (now two) "Broadband -- Current Service Issue". This is entirely the point I am trying to make; not a single clue as to what kind of fault this is. Just "Broken". How do I evaluate how to respond to an outage with that level of detail?

  • RishTank Rishi Tank (@RishTank) reported

    @bt_uk my broadband was finally going to be upgraded to the speed I’m paying for on Friday after 3 months of leading me on, for it not to happen and then for my service to stop today and your bot tell me I’ll be without internet and phone for another week. Literally the worst!

  • Danlightfoot11 Danny Lightfoot (@Danlightfoot11) reported

    @jakenathan24 @bt_uk help this lad out, Iv been a loyal customer for 6 years without drama. Throw him a discount or something to get him on the BT train 🚂

  • natsrambles Natalie Wright🌸🙂🌸 (@natsrambles) reported

    @bt_uk Yes, I have and it says there is an outage, that bizarrely starts at 5.30pm, that's in the future! Why so long to address the issue? Home internet is paramount these days, and mine is essential for my job.