BT (British Telecom) Outage Report in Castlereagh, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castlereagh, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castlereagh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Castlereagh, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast, Newtownabbey and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi | |
| Belfast |
Wi-fi | |
| Bangor |
||
| Newtownabbey |
Community Discussion
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BT (British Telecom) Issues Reports Near Castlereagh, Northern Ireland
Latest outage, problems and issue reports in Castlereagh and nearby locations:
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
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Andy Kirkpatrick
(@wakirkpatrick) reported
from
Belfast, Northern Ireland
@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
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Niall Flack
(@niallflack) reported
from
Belfast, Northern Ireland
The fake crowd noise on @btsport for #AVLLIV is absolutely awful
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@BTCare my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
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NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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Steve Limmer
(@_slimmer_) reported
from
Castlereagh, Northern Ireland
@bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.
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David
(@davidtcfc) reported
from
Belfast, Northern Ireland
@bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted
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Darren McWilliams
(@darrenmcw) reported
from
Belfast, Northern Ireland
@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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Lesley
(@weswee37) reported
from
Dromore, Northern Ireland
Why do BTSport have to employ such awful commentators?
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
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Maurice Brown
(@MoBoDrums) reported
from
Whiteabbey, Northern Ireland
How on earth do you cancel @btsport online? You’d expect company’s to make it difficult to cancel but this seems an impossible task!
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Peter Craven
(@blueskyvideoguy) reported
from
Belfast, Northern Ireland
Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
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Brian Douglas
(@bndouglas) reported
from
Bangor, Northern Ireland
@bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle
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Ryan Ennis
(@ryan_toon) reported
from
Newtownards, Northern Ireland
@smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???
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Robert McCausland
(@robertmcc) reported
from
Belfast, Northern Ireland
@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Cook
(@johnnycook66) reported
@bt_uk FURIOUS DOESN'T EVEN BEGIN TO COVER IT!!! AWFUL SERVICE AWFUL AWFUL AWFUL!! I HAVE NEVER ENCOUNTERED ANYTHING SO BAD ON THIS LEVEL - AVOID AT ALL COSTS!!
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TheGrowingClubCIC
(@thegrowingclub) reported
@bt_uk Right @btbusinesscare we are getting absolutely no where, no one wants to know. This is terrible that you make a mistake like this then do not want to fix it.
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Vic
(@vicvicvicagain) reported
@bt_uk hi we have an engineer that should come today but still no update on which time (only the time slot given nothing since) and the website is showing that the engineer visit is complete which isn’t the case. Could you help please? Thanks
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Hannah Dilkes
(@HannahDilkes) reported
@bt_uk our hub won’t stop displaying an orange light despite restarting. It’s been down for an hour now, will this be ongoing?
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razmo
(@razmo123) reported
@bt_uk you’re customer care is so poor. Had a billing issue unresolved for over 2 weeks and no closer to a resolution. I continue to be charged too much for my broadband and despite this being acknowledged, it hasn’t been fixed. Please assist.
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John Goodland
(@JohnGoodland) reported
@bt_uk its nearly 3 weeks I've been without BT TV channels. Each day my fault resolution date moves back a day. Is it time to switch to @SkyUK? Come on @bt_uk sort out the service I pay for!
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Andy Wilkins
(@andywilkins) reported
@bt_uk My complaint reference is: VOL013-507498454242. Someone called "Tasha" is the latest in a long line of people dealing with it but all I get is periodic SMS's/calls saying she still hasn't been able to sort it. Its like this has fallen into a black hole & this is not a priority
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Gareth Bennett
(@bennyturk) reported
@bt_uk An engineer has checked the line and we were told thats the best it will get. My issue is having to pay the cancellation fee when i am not getting the upload speed promised.
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Chris Welton
(@cwelton) reported
In one year, we've had 100 days of no internet with @bt_uk and @OpenreachHelp. That's pretty crap right?
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John Goodland
(@JohnGoodland) reported
@bt_uk Sure the fault issue is VOL055-6335785271331