BT (British Telecom) Outage Report in Jordanstown, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Jordanstown, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Jordanstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Jordanstown, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast, Bangor and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Bangor |
Wi-fi | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Jordanstown, Northern Ireland
Latest outage, problems and issue reports in Jordanstown and nearby locations:
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Corey Davis
(@sevenofdays) reported
from
Carrickfergus, Northern Ireland
@bt_uk Hi Rita, I was quoted that this could over a week for the planner to arrive but no time frame given for it be fixed. Issue was originally raised on the 11th November and then incorrectly closed on BT side, still no ETA for resolution and having to use mobile data for a connection
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georgeinbelfast
(@georgeinbelfast) reported
from
Belfast, Northern Ireland
@KezRandle @btsport Damn !
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues
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Darren Hodgson DBCI MSc
(@hodgemeister_71) reported
from
Bangor, Northern Ireland
@bt_uk you have contractors working for you in the BT20 area (last couple of days). Internet is not working correctly and very intermittent or even being lost. Trying to work from home here and make a living during the current hiatus. Can you please update.
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paddy mcgurgan
(@PaddyMUA) reported
from
Drumbeg, Northern Ireland
@bt_uk The biggest issue is your team not knowing why my order has an issue and 4 service agents not calling me back when they promised to investigate & clarify
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Tony Smyth
(@tonysmyth23) reported
from
Belfast, Northern Ireland
Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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Colm Gordon
(@Colm1984) reported
from
Newtownabbey, Northern Ireland
@bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf
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Matias Garcia-Constantino
(@mattgarciablitz) reported
from
Jordanstown, Northern Ireland
@bt_uk Hi Aidan, the engineer that was supposed to arrive between 8am and 1pm, didn’t. I had to call @bt_uk and they told me the appointment had been canceled. They were able to fix the problem and I’ll have compensation from the two missed visits and for not having Internet last month.
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Robert Nesbitt
(@robert490) reported
from
Lisburn, Northern Ireland
@bt_uk @YahooCare What About BT TV I Subscribed To Bt tv Last Week And Sky Cinema And BT Sports I Cannot Receive Them And What Are The Package I Am Entitled To I Lost My Accountand By Landline Number Help Pls
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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DefCon5
(@No1Ghirl) reported
from
Belfast, Northern Ireland
@bt_uk Took a day off work yesterday for engineer to connect my broadband. No show. When I phoned customer services to complain I was told there was an issue and someone would call to update me today. Just got a text to say I won't hear anything until tomorrow. Not good enough.
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Corey Davis
(@sevenofdays) reported
from
Carrickfergus, Northern Ireland
@bt_uk Hi Paddy, engineer has advised that the planner needs to come out and assess whether trees (at another property) need cut down or the pole needs relocated, been told this could take a week+. My partner works from home and no offer of more data or a mini hub has been made!
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Kevin McGuinness 💭
(@McGuinnessKevin) reported
from
Whiteabbey, Northern Ireland
@BTCare As they are due to shut down anyhow soon so looking for a new vocation of scamming BT customers! Very funny they know the name on the phone bill.. a phone line that’s ex directory and on the TPS. The number is kept private! I think you need to investigate your call centre
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Jonathan McCormack
(@StripeyMiata) reported
from
Belfast, Northern Ireland
@A1GOY @bt_uk I remember looking at a bill as a favour for elderly neighbours, they where paying £81 a month for stuff they never used as they were in their 70's. Got it down to £29 a month.
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Phil Patterson
(@PhilPatterson2) reported
from
Belfast, Northern Ireland
To make matters worse I’ve just received a call intended from @bt_uk for “Mr Ray Moreland” commiserating with me on my divorce and credit problems, but asking me for £86. Consistent lies and incompetence, now a GDPR breach. P.S Sorry to hear Ray 👍
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Taylor
(@tails101) reported
@bt_uk Hello! How do I obtain either my access line ID or UPRN now I’ve moved to a no phone line service for checking status and services etc? I always used to use my phone number. Many Thanks :)
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yoo hoo
(@frankensteirer) reported
@bt_uk Why are we stopping far behind other countries anyway? We've got the odd few bragging about being on 1gb down a pathetic 100mb up yet other countries are above 10gb in some areas!
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djbhorner
(@djbhorner) reported
Looking for #broadband options in #UK ? Don’t fall in the same trap I did with @bt_uk . Not only has the service been extremely slow (especially on upload speeds) and inconsistent but they make it very near impossible to rectify and back out of contract! @WhichUK @UKConsumerRight
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Stephen
(@W3SG) reported
@bt_uk So I need to cancel my contract and then rejoin as a new customer.
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Rupert Garrett
(@RupertGarrett) reported
@bt_uk HELP please! I have an old debt to BT (which I have actually paid back in 2019) still appearing on my Experian credit report. Experian are saying that only BT can authorise them to amend anything so please can I speak to somebody about this?
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Alexander Higgins
(@BigAlHiggs) reported
@bt_uk still having problems with my account, but have to say your customer service is the best I have encountered in years. Credit where credit is due, they are a delight to deal with. Wish I could nominate Michelle for an award.
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Robin 💛💙
(@_rob_p_) reported
@bt_uk After an hour on the phone I’ve got agreement that whilst your systems won’t allow things to progress and won’t cancel the delivery of this new equipment (why?!) that the effective cancellation date won’t be affected. Such a bad situation.
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finlay 🦢🏴
(@scfc_finlay) reported
@bt_uk Hello mate Your WiFi is very bad and it is costing me 14 wins in champs. I go in the game and then get disconnected and if I'm losing at the time I lose. If I'm winning I get nothing. Bullshit system from @EAHelp but I get why it's like that Cheers Scfc_finlay
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Stephen
(@W3SG) reported
@bt_uk You never said that advice was only if I am in contract. I am not in contract. I asked if I can down. You said no. So did your colleague yesterday. OFFCOM need to know the advice is wrong and misleading
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Lynda Sinclair
(@LyndaSinclair36) reported
@bt_uk what is happening with the outage in Wokingham??? What's caused it and the estimate for fixing has been increased by 24hrs! Off since 3pm and now not expected fixing till 6pm tomorrow?