BT (British Telecom)

BT (British Telecom) Outage Report in Hillsborough, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hillsborough, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hillsborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hillsborough, Northern Ireland 09/09/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hillsborough, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast and Banbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast Phone
United KingdomBelfast E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Hillsborough, Northern Ireland

Latest outage, problems and issue reports in Hillsborough and nearby locations:

  • blueskyvideoguy Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • davidtcfc David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • _slimmer_ Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • sduffy10 Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland

    @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all

  • humps1408 Chris Humphries (@humps1408) reported from Lurgan, Northern Ireland

    @bt_uk can you tell why my internet service has been totally useless the last few weeks??

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk honestly hope all ur calls are recorded. going to ofcom , since i was told by the last person i spoke to, that no engineer will be brought out again, since nothing seems to be the problem on their side, yet 5 phones and nothing works this is what @bt_uk want me to pay for

  • Ourvey Alan (@Ourvey) reported from Moira, Northern Ireland

    Settled down to watch Leinster v Racing on btsport. I need an alternative as the commentary team never stop talking. Is it on elsewhere?

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk losing my job, struggling to pay bills and have appointment for an emergency brain scan tomorrow. are one of your belfast employees going to take me to my appointment??????

  • robertmcc Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk im getting no internet whatsoever on my broadband, but this man wants to tell me it is working and asking me what i think the problem is? lmao do i look like engineer?

  • GarethOHare3 Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @cambridgebarber @bt_uk Seems your getting positive support there, hope all works out

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

  • Mousy_Librarian Martie Magee (@Mousy_Librarian) reported from Glenavy, Northern Ireland

    @Stavros6 Painfully bad. Unfortunately with the amount of social media attention it’s getting it’s creating a lot of PR for BTSport 🙄

  • mahaff1977 NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers

  • wakirkpatrick Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk ABSOLUTELY DONE WITH F’KING bt! how is a manager going to call me and then say she will call me back in 5-10 mins with a solution, and i dont hear from her? btw, flipping internet im paying for STILL not working! since 28th september, NO BROADBAND #BT #BTaredisgusting

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • weswee37 Lesley (@weswee37) reported from Dromore, Northern Ireland

    Why do BTSport have to employ such awful commentators?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireStep1 Claire Stephenson (@ClaireStep1) reported

    @bt_uk . (1 of 2) I very nearly lost all faith in your customer service today - cancelling my contract early and losing all access to my sevices , and when i called to complain absolutely nothing the member of staff promised to do was followed through on .

  • jjhbuild JJH Building Solutions (@jjhbuild) reported

    @bt_uk I can't track the fault online as no signal at home, only when I go to town then it works so I have no idea what's happening. Where shall I send my details?

  • lolabunny488 lovetofly (@lolabunny488) reported

    @bt_uk no wi fi or home phone and you tell me there’s no issues with our line! #badcustomerservice

  • Sarah92337345 Sarah (@Sarah92337345) reported

    @bt_uk Openreach website says 2025, i really shouldnt be paying 29.99 a month for an unpredictable service. Your BT app says i have poor wifi, but you customer service agent told me that was not correct. If i could leave i would but cant afford to pay your cancellation fees

  • AnnabelBeeforth Annabel Beeforth (@AnnabelBeeforth) reported

    Have come on here to rage about the fact we have now had no broadband for coming up 3 weeks. The impact on my small business is huge. I am devastated to be letting my clients down. @BT_UK keep saying 'we'll update you'. FED UP. #bt #btopenreach

  • cornishconnect CornishConnect (@cornishconnect) reported

    @bt_uk i am a residential customer

  • simonbailey40 SB (@simonbailey40) reported

    @bt_uk - during my recent conv. with your retention team re broadband/sport renewal, there was so much background clapping, I couldn’t hear the call rep, so asked him to tell them to be quiet….so he hung up the call. Perhaps it’s time to move to a better deal/service from Sky?

  • xxCharlotte5xx Char (@xxCharlotte5xx) reported

    @bt_uk having trouble finding a landline only package for my elderly mother? Do you still do Home Phone Saver Plan?

  • debbiesthorpe Debbie Thorpe (@debbiesthorpe) reported

    @underarm_ace @btsport Yep it’s truly awful coverage

  • chrissyhatcher Christine Hatcher (@chrissyhatcher) reported

    @bt_uk 1.45 on call so far to the WORST customer service. Trying to get a PAC to leave this dire service, and keep getting told I am being put on hold, and instead they just divert me to another caller. Now on my 6th person! beyond a joke!