BT (British Telecom) Outage Report in Glenavy, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Glenavy, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glenavy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Glenavy, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Antrim, Belfast, Newtownabbey and Craigavon.
| City | Problem Type | Report Time |
|---|---|---|
 Antrim |
Phone | |
| Belfast |
Internet | |
| Newtownabbey |
Internet | |
| Antrim |
Wi-fi | |
| Newtownabbey |
Internet | |
| Craigavon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Glenavy, Northern Ireland
Latest outage, problems and issue reports in Glenavy and nearby locations:
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DefCon5
(@No1Ghirl) reported
from
Belfast, Northern Ireland
@bt_uk Took a day off work yesterday for engineer to connect my broadband. No show. When I phoned customer services to complain I was told there was an issue and someone would call to update me today. Just got a text to say I won't hear anything until tomorrow. Not good enough.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues
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Darren McWilliams
(@darrenmcw) reported
from
Belfast, Northern Ireland
@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
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Robert Nesbitt
(@robert490) reported
from
Lisburn, Northern Ireland
@bt_uk @YahooCare What About BT TV I Subscribed To Bt tv Last Week And Sky Cinema And BT Sports I Cannot Receive Them And What Are The Package I Am Entitled To I Lost My Accountand By Landline Number Help Pls
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.
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Tony Smyth
(@tonysmyth23) reported
from
Belfast, Northern Ireland
Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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Niall Flack
(@niallflack) reported
from
Belfast, Northern Ireland
The fake crowd noise on @btsport for #AVLLIV is absolutely awful
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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Jonathan McCormack
(@StripeyMiata) reported
from
Belfast, Northern Ireland
@A1GOY @bt_uk I remember looking at a bill as a favour for elderly neighbours, they where paying £81 a month for stuff they never used as they were in their 70's. Got it down to £29 a month.
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thomas smith
(@streakygixxer) reported
from
Hillsborough, Northern Ireland
@suziperry @NeilHodgson100 @btsport Not to bad for an old boy 😂😂😂🍺🍺🍺🍺👍💯
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
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Colm Gordon
(@Colm1984) reported
from
Newtownabbey, Northern Ireland
@bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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paddy mcgurgan
(@PaddyMUA) reported
from
Drumbeg, Northern Ireland
@bt_uk The biggest issue is your team not knowing why my order has an issue and 4 service agents not calling me back when they promised to investigate & clarify
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Faith
(@faith_honour) reported
@bt_uk has the phone internet gone down ? I can’t seem to use my 4G ?
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Angela
(@tartanangie) reported
@bt_uk Good Morning. Really need to complain about my broadband connection. It drops out frequently and is not acceptable especially as my son is working from home. A good connection is essential. Will I need to change provider or can you do anything to help. Please!!!
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Juhil Patel
(@ItzJP_1) reported
@bt_uk Waited 22 days for an engineer to show up for Slow speeds and Internet Dropout issues! 5 visits booked and 4 of them were NO show! Engineer advises to call BT! LOL No communication from case manager.. Maybe @Ofcom can help? I’m not the only one complaining by looks of it!
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madstingray16
(@madstingray16) reported
@ItsZoil @bt_uk thats not even bad?????
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Jamie Henry
(@JamHendricks) reported
@bt_uk hello I’m trying to get through so I can speak with someone? My grandparents have broken the box with the connection by accident. There is a panic alarm they rely on. Can someone assist me in getting a person to talk to to explain this? I have DMd.
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Jamie Moore
(@ConserveMoore) reported
@bt_uk Hi! We’re taking on new premises which are 50 yards from our existing premises. We have an FTTP connection in the existing building, but you’re saying it is not available in this area, which it has been for years. Can you help me?
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Lina Sanctos
(@LSanctos) reported
@bt_uk Is your service down in Southwark, London? Has been dicy since yesterday. Nothing on the internet. We WFH so would be good to sort ASAP
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Jamie Moore
(@ConserveMoore) reported
@bt_uk Hi. When we got FTTP, we fought for 5 years with our MP involved. When the Openreach engineer came to install, he said the fibre provision had been in the road outside for 2 years, so wasn’t sure why we’d had such problems. So excuse me if I don’t believe what I’m being told...🙃
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Bild @ Dead Winter's Night
(@DeadWintersNigh) reported
@bt_uk What good does reporting do when you can't even get on to BT's website because the connection is that bad. Been trying to do a food order since 9am this morning and can't get pages to load. You need to investigate the connections around the Chesterfield area. It's been rubbish -
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Bild @ Dead Winter's Night
(@DeadWintersNigh) reported
@bt_uk How can you justify the fees you charge for broadband and wi-fi when for the last three days they have not worked properly? Slow internet speeds and frequent interruptions in service occurs on a regular basis and is inexcusable when it prevents clinically vulnerable people