BT (British Telecom) Outage Report in Glenavy, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Glenavy, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glenavy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Glenavy, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Newtownabbey, Belfast, Craigavon and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
Phone | |
| Belfast |
Internet | |
| Newtownabbey |
Internet | |
| Craigavon |
Phone | |
| Lisburn |
||
| Newtownabbey |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Glenavy, Northern Ireland
Latest outage, problems and issue reports in Glenavy and nearby locations:
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Andy Kirkpatrick
(@wakirkpatrick) reported
from
Belfast, Northern Ireland
@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all
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David
(@davidtcfc) reported
from
Belfast, Northern Ireland
@bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers
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Steve Limmer
(@_slimmer_) reported
from
Castlereagh, Northern Ireland
@bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.
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Robert McCausland
(@robertmcc) reported
from
Belfast, Northern Ireland
@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
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Máiréad
(@EvilPeaMia) reported
from
Portadown, Northern Ireland
@bt_uk I had signed up to join BT but cancelled 2 days later. The guy on the phone assured me the engineer had been cancelled but it's 3 weeks later & I'm receiving emails saying an engineer is coming out tomorrow. Your website is awful to find the right contact option. Plz help
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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Shea Duffy
(@sduffy10) reported
from
Lurgan, Northern Ireland
@virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport
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Peter Craven
(@blueskyvideoguy) reported
from
Belfast, Northern Ireland
Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
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Thomas
(@Keepthegunonhim) reported
from
Antrim and Newtownabbey, Northern Ireland
@bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?
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Martie Magee
(@Mousy_Librarian) reported
from
Glenavy, Northern Ireland
@Stavros6 Painfully bad. Unfortunately with the amount of social media attention it’s getting it’s creating a lot of PR for BTSport 🙄
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Chris Humphries
(@humps1408) reported
from
Lurgan, Northern Ireland
@bt_uk can you tell why my internet service has been totally useless the last few weeks??
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk losing my job, struggling to pay bills and have appointment for an emergency brain scan tomorrow. are one of your belfast employees going to take me to my appointment??????
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Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@cambridgebarber @bt_uk Seems your getting positive support there, hope all works out
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk ABSOLUTELY DONE WITH F’KING bt! how is a manager going to call me and then say she will call me back in 5-10 mins with a solution, and i dont hear from her? btw, flipping internet im paying for STILL not working! since 28th september, NO BROADBAND #BT #BTaredisgusting
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NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Realist
(@Aidank20) reported
@bt_uk 1/2) No im not talking directly just purely cicumstancial & would expect U to mutually understand from what i'd explained. I have taken screenshots 2 show the weak service i had recieved & error with hotspotting if thats any help..
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Tej Singh
(@exacity) reported
@bt_uk So after one of your pathetic staff lies to me (on a record call) and for the second time from BT, your guy today was supposed to call me back to log the complaint and discuss another LIE your staff told me, I've got no callbacks. Absolute terrible customer service.
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Stephen Wolohan 🏴🇮🇪 🔭📷
(@sjwolohan) reported
Can yer commentator stop screaming down his mic? 🤔😳 #PSGANGERS #psgang #btsport @btsportfootball
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SKOL 2-3 ⃤ ⃤ ⃤ ⃤ ⃤
(@BilbaoBaresi) reported
@bt_uk STOP messing around with the broadband in our area. Last weekend you messed it up and it was down all weekend, 6 hours ago you messed it up again. I work from home and this has cost me a lot of money, absolutely furious. I expect a resolution ASAP else I'll look elsewhere
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skipster
(@skipster1975) reported
@bt_uk Already have a complaint case...and that doesn't seem to make any difference
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Tej Singh
(@exacity) reported
@bt_uk So after one of your pathetic staff lies to me (on a record call) and for the second time from BT, your guy today was supposed to call me back to log the complaint and discuss another LIE your staff told me, I've got no callbacks. Absolute terrible customer service.
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Martin Pezet
(@mpezet) reported
@bt_uk the issue appears to have resolved itself, thanks
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Phil Peacock
(@PhilJPeacock) reported
from
South Marston, England
@bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldn’t someone have phoned to say unable to attend? Lack of customer service or common decency
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🇬🇧mac🇬🇧
(@upthemac2) reported
@bt_uk Who gives a **** , it’s been rammed down people’s throats no one cares anymore ,
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Tony Read
(@IAmTonyRead) reported
@bt_uk The “services” you supply are shambolic & the fact you’ve charged me for a service that doesn’t work is crazy 🤯 I’ve submitted numerous complaints & to add insult to injury when I called to complain yesterday you tried to upsell me more products? I have no words 😶