BT (British Telecom)

BT (British Telecom) Outage Report in Glenavy, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Glenavy, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glenavy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Glenavy, Northern Ireland 12/22/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Glenavy, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomBelfast Phone
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi
United KingdomBelfast Wi-fi
United KingdomNewtownabbey E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Glenavy, Northern Ireland

Latest outage, problems and issue reports in Glenavy and nearby locations:

  • robertmcc Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

  • blueskyvideoguy Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare

  • davidtcfc David (@davidtcfc) reported from Belfast, Northern Ireland

    @bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted

  • humps1408 Chris Humphries (@humps1408) reported from Lurgan, Northern Ireland

    @bt_uk can you tell why my internet service has been totally useless the last few weeks??

  • EvilPeaMia Máiréad (@EvilPeaMia) reported from Portadown, Northern Ireland

    @bt_uk I had signed up to join BT but cancelled 2 days later. The guy on the phone assured me the engineer had been cancelled but it's 3 weeks later & I'm receiving emails saying an engineer is coming out tomorrow. Your website is awful to find the right contact option. Plz help

  • GarethOHare3 Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland

    @cambridgebarber @bt_uk Seems your getting positive support there, hope all works out

  • Mousy_Librarian Martie Magee (@Mousy_Librarian) reported from Glenavy, Northern Ireland

    @Stavros6 Painfully bad. Unfortunately with the amount of social media attention it’s getting it’s creating a lot of PR for BTSport 🙄

  • _slimmer_ Steve Limmer (@_slimmer_) reported from Castlereagh, Northern Ireland

    @bt_uk @wakirkpatrick The issue is poor communication - the great irony of being a telecommunications company.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk losing my job, struggling to pay bills and have appointment for an emergency brain scan tomorrow. are one of your belfast employees going to take me to my appointment??????

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all

  • sduffy10 Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland

    @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

  • Keepthegunonhim Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland

    @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

  • mahaff1977 NM (@mahaff1977) reported from Belfast, Northern Ireland

    @BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk im getting no internet whatsoever on my broadband, but this man wants to tell me it is working and asking me what i think the problem is? lmao do i look like engineer?

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk honestly hope all ur calls are recorded. going to ofcom , since i was told by the last person i spoke to, that no engineer will be brought out again, since nothing seems to be the problem on their side, yet 5 phones and nothing works this is what @bt_uk want me to pay for

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @bt_uk ABSOLUTELY DONE WITH F’KING bt! how is a manager going to call me and then say she will call me back in 5-10 mins with a solution, and i dont hear from her? btw, flipping internet im paying for STILL not working! since 28th september, NO BROADBAND #BT #BTaredisgusting

  • wakirkpatrick Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland

    @_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mikemashu Michael Mashughuli (@mikemashu) reported

    @England @bt_uk @JesseLingard Man United fans are the worst fans in England. They hated the guy when he was in their team, even going as far as insulting him. As soon as he moves to another team they love him. They treat most of other United players the same.

  • JeffersWO1 Warrant Officer1 Jeff Crawford RN (@JeffersWO1) reported

    @bt_uk your so called online support to test lines for faults etc is either not working or as useless as the actual internet you provide me.... disgraceful charlatans.

  • HMcgibbon Hazel McGibbon (@HMcgibbon) reported from Inverness, Scotland

    @DMcQ61 @bt_uk OH had same issue no matter who the provider is. So now has an unlimited data mobile sim in a modem and have unbelievable speeds.

  • Afc1Buddy BuddyAFC1 (@Afc1Buddy) reported

    @bt_uk @AngelaRayson @bt_uk i sent you 6 messages and 2 DM's 4 hours ago and youve not responded to my messages. But your responding to message sent 30 mins ago? Thats customer service? Or is it because you know you failed. If you charge £30 for a callout your "expert" cancelled, i'll sue.

  • zombie_baphomet Dazzlejeuse, Dazzlejeuse, Dazzlejeuse (@zombie_baphomet) reported

    @bt_uk No I will not DM. I did yesterday and an advisor was no help at all. I was even promised a call back which did not materialise. Don't know how many hours on the phone I have wasted wasted this. I'll be awaiting a response to my complaint ticket.

  • rae_hanbury Rae Hanbury (@rae_hanbury) reported

    @bt_uk so - latest from BT after being asked to DM them... call the connections team. Who we have called 6 times and can’t fix the problem. 4 failed attempts to connect our broadband in 7 days. Appalling. @Ofcom

  • craigofleeds Craig Leeds (@craigofleeds) reported

    Getting through to @bt_uk with a broadband issue is nigh on impossible. On hold for an eternity without any clue how long I’ll be waiting.

  • MickCondon The Boy (@MickCondon) reported

    @beckers1000 @btsport @MotoGP Weather looks crap all weekend so no need to venture from the sofa

  • Afc1Buddy BuddyAFC1 (@Afc1Buddy) reported

    @bt_uk you scam artist liars. How do I cancel my contract?

  • Afc1Buddy BuddyAFC1 (@Afc1Buddy) reported

    @bt_uk Ive rescheduled the appointment myself to a more convenient date for myself. And managed to raise yet ANOTHER complaint. So that 2 by you and 1 by me. They can call me if they want to. But after this debacle, i know the moment Virgin is available, i'll be moving.