BT (British Telecom) Outage Report in Randalstown, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Randalstown, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Randalstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Randalstown, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Phone | |
| Belfast |
Wi-fi | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Randalstown, Northern Ireland
Latest outage, problems and issue reports in Randalstown and nearby locations:
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Robert McCausland
(@robertmcc) reported
from
Belfast, Northern Ireland
@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
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Gareth O’Hare
(@GarethOHare3) reported
from
Belfast, Northern Ireland
@cambridgebarber @bt_uk Seems your getting positive support there, hope all works out
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David
(@davidtcfc) reported
from
Belfast, Northern Ireland
@bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted
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peter duffy
(@PD__99) reported
from
Whitesides Corner, Northern Ireland
@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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Thomas
(@Keepthegunonhim) reported
from
Antrim and Newtownabbey, Northern Ireland
@bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?
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Martie Magee
(@Mousy_Librarian) reported
from
Glenavy, Northern Ireland
@Stavros6 Painfully bad. Unfortunately with the amount of social media attention it’s getting it’s creating a lot of PR for BTSport 🙄
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Darren McWilliams
(@darrenmcw) reported
from
Belfast, Northern Ireland
@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers
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Peter Craven
(@blueskyvideoguy) reported
from
Belfast, Northern Ireland
Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
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NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all
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Andy Kirkpatrick
(@wakirkpatrick) reported
from
Belfast, Northern Ireland
@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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Niall Flack
(@niallflack) reported
from
Belfast, Northern Ireland
The fake crowd noise on @btsport for #AVLLIV is absolutely awful
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Angela
(@mesherange) reported
@bt_uk This truly is not good enough and I’m reaching out to the bbc consumer programme to highlight the ineptitude and lack of service from BT
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Angela
(@mesherange) reported
@bt_uk after 11 weeks to live alone with the help of carers following a sever stroke. He is highly dependent on the care line for times he is alone and this line has had a fault on it. We have reported the fault originally on June 1st. The line worked once but was very crackl
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RyanMcGoverne I Photo I Paint I 💙💛
(@RyanMcGoverne) reported
@bt_uk No we haven't. Our broadband is down. I was kept on the phone for an hour until the BT advisor told me there are no engineer appointments. So we have no internet and no one fixing it. I would like a manager to contact me as the advisor clearly was not interested.
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The Timelush 🏴
(@tammytastic69) reported
@CockertonMark @bt_uk Increased my service with them in Feb on a 2 year contract - put the price up in March. Staff are lovely but as a business they are terrible. On the other hand - aren’t they all ?
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Daniel Walsh
(@DWalshyyy) reported
@bt_uk hi, had my phone stolen so need a new SIM. However online the only way to get a replacement is to call. How can I do this without a SIM card or phone? Please can you help?
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JellyBabyKid
(@JBKid7) reported
Anyone else's @bt_uk Internet down in Cheltenham? How is it going take until Friday night to fix?! I am a disabled person who does everything online and am now cut off for almost a week!
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Elgin BID
(@ElginBID) reported
@btbusinesscare There is a huge outage in Elgin City Centre with over 30 businesses affected which means no phone calls, card systems or booking systems. The date for this to be resolved is 17th June. Is there anyway this can be resolved sooner as businesses are struggling?
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BlueDino 🇺🇦💙 #FBPE #FBPPR #GTTO
(@BlueDino38) reported
**** off @bt_uk. My first paid work in 2½ months, purely through video conferencing for the whole day, & 30 mins before it starts, my router keeps rebooting. Don't bother messaging me back. I've got to find another, more reliable way of doing my work. Your broadband is ****.
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JellyBabyKid
(@JBKid7) reported
@bt_uk Thanks for getting back to me. Being offline for 4 days is a big problem - I have online appointments and food shopping to sort out. I am mostly housebound so struggle to just pop out or do things in person. Do you have a priority service for people like me like other utilities?
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Thi Bang Hoang
(@ThiBangHoang) reported
@bt_uk don’t know why I pay for fibre optic when the speed is slower than the normal option. Can’t even join a video call without being kick out 5 times due to network being slow. Called customer service only to be told there is traffic in the area. Shouldn’t be offering it then!