BT (British Telecom) Outage Report in Randalstown, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Randalstown, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Randalstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Randalstown, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast and Ballymena.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Belfast |
Internet | |
| Ballymena |
Phone | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Randalstown, Northern Ireland
Latest outage, problems and issue reports in Randalstown and nearby locations:
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
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Martie Magee
(@Mousy_Librarian) reported
from
Glenavy, Northern Ireland
@Stavros6 Painfully bad. Unfortunately with the amount of social media attention it’s getting it’s creating a lot of PR for BTSport 🙄
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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Jonathan McCormack
(@StripeyMiata) reported
from
Belfast, Northern Ireland
@A1GOY @bt_uk I remember looking at a bill as a favour for elderly neighbours, they where paying £81 a month for stuff they never used as they were in their 70's. Got it down to £29 a month.
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Niall Flack
(@niallflack) reported
from
Belfast, Northern Ireland
The fake crowd noise on @btsport for #AVLLIV is absolutely awful
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues
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Tony Smyth
(@tonysmyth23) reported
from
Belfast, Northern Ireland
Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔
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DefCon5
(@No1Ghirl) reported
from
Belfast, Northern Ireland
@bt_uk Took a day off work yesterday for engineer to connect my broadband. No show. When I phoned customer services to complain I was told there was an issue and someone would call to update me today. Just got a text to say I won't hear anything until tomorrow. Not good enough.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???
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Darren McWilliams
(@darrenmcw) reported
from
Belfast, Northern Ireland
@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Dorling
(@Gemma_Dorling) reported
@bt_uk @Bucks_SurreyTS She only wants the tariff lowered not even to cancel. She didn’t consent to this new tariff and not once has BT checked in with her despite knowing she’d lost her husband the main account holder.
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Alison Beattie
(@beattie_alison) reported
@bt_uk My elderly mums phone has been off since last Friday. Should have been reconnected this morning, but still not working. Can you check this please?
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Tom Holland
(@holland_tom) reported
@bt_uk Hi, I'm trying to find out why I've been without broadband for 2 days now. I want to speak to someone, but keep being told I can only receive texts. The latest one informs me that the estimated fix date is now 2 Feb. (Yesterday it was telling me it would be fixed by 18.00)
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Gemma Dorling
(@Gemma_Dorling) reported
@MoneySavingExp what advice would you give to a recently widowed woman who is considered vulnerable who has been upgraded an insane amount on her tariff with @bt_uk without consent and with no sympathy, no good outcome under consumer duty or treating the customer fairly.
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Clare Wilkins
(@ClareMWilkins) reported
Groundhog Day here @bt_uk After just over a month of unbroken service we have no internet no phone again and one engineer no show already. Meaningless automated promises. Todays Friday. My moneys on another no show today complaint number VOL013-745253345246.
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Andrew Jacobs
(@AndrewJacobsLnD) reported
@bt_uk Who do I need to speak to about the loss of service? I'm meant to be recording a podcast episode online today and would rather not be doing it on a mobile phone.
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Rose Swain
(@roseswain44) reported
@bt_uk am paying for a mobile phone sim card I've never used or received I'd be grateful for any advice
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Andrew Jacobs
(@AndrewJacobsLnD) reported
@bt_uk Why are you assuming it's a compensation issue? I just need to know who to speak with to find out when it will be fixed.
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Paul Wilson
(@PaulWilson999) reported
@bt_uk - move to fibre- epic fail! Failed to send the equipment so now have no internet or phone- bt operative lied when they said they would sent it yesterday
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..