BT (British Telecom) Outage Report in Randalstown, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Randalstown, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Randalstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Randalstown, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast and Ballymena.
City | Problem Type | Report Time |
---|---|---|
Belfast | Phone | |
Belfast | Internet | |
Belfast | TV | |
Belfast | Internet | |
Ballymena | Internet | |
Belfast | Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Randalstown, Northern Ireland
Latest outage, problems and issue reports in Randalstown and nearby locations:
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peter duffy
(@PD__99) reported
from
Whitesides Corner, Northern Ireland
@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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David
(@davidtcfc) reported
from
Belfast, Northern Ireland
@bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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NM
(@mahaff1977) reported
from
Belfast, Northern Ireland
@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk And pay for 2 services Hardly Bored of this shabby service now Good day
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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Peter Craven
(@blueskyvideoguy) reported
from
Belfast, Northern Ireland
Is there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
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Tony Smyth
(@tonysmyth23) reported
from
Belfast, Northern Ireland
Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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Andy Kirkpatrick
(@wakirkpatrick) reported
from
Belfast, Northern Ireland
@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
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Martie Magee
(@Mousy_Librarian) reported
from
Glenavy, Northern Ireland
@Stavros6 Painfully bad. Unfortunately with the amount of social media attention it’s getting it’s creating a lot of PR for BTSport 🙄
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Niall Flack
(@niallflack) reported
from
Belfast, Northern Ireland
The fake crowd noise on @btsport for #AVLLIV is absolutely awful
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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Darren McWilliams
(@darrenmcw) reported
from
Belfast, Northern Ireland
@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Esther Rutter
(@esthercate) reported
@bt_uk we have been without broadband now since 18th Feb. With two parents who work from home and two children on half term it’s been really hard. @bt_uk haven’t been able to give us a time to fix. Please help!
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Moira McInnes
(@mcinnemo) reported
@bt_uk @johnbarc86 @Scotlandteam Lots of us here have had no broadband since 18.2.22 and the only communication in this time was a letter about price increases. Can you help? Got a 15 yo trying to study for his GCSEs. You sent a data hub but we have no coverage on that network.
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William Poel
(@wpoel) reported
How come cellphone and broadband coverage in a bunker in a warzone seems more reliable than it is in many parts of the UK, @YardleyShooting? The UK telecoms cartel is still dominated by @bt_uk and needs to do better as a matter of urgency. Poor show @Ofcom.
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affordable kitchen solutions
(@tds_decorating) reported
@Chris66092274 If @bt_uk don't listen to reason. Best thing they can do is switch to sky or something and just cancel the DD very much doubt they ate worried about there credit at there age
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Moira McInnes
(@mcinnemo) reported
@bt_uk Lots of us here have had no broadband since 18.2.22 and the only communication in this time was a letter about price increases. Can you help? Got a 15 yo trying to study for his GCSEs. You sent a data hub but we have no coverage on that network.
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wangleberry
(@Wangleberry) reported
@bt_uk Nope. I need to speak to someone over the phone as it's a complex case involving breach of contract. I still need to get someone to come out to fix the line. Please, please feed back that you need to get more people on the phones. I've been on hold *again* for 20 minutes so far.
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Alpaka Whacker
(@AlpakaWhacker) reported
At times, I was getting as low as 1mbps down and up (as confirmed by the My BT app). I have an engineer coming out to hopefully sort it out BUT I just want to make my current displeasure with @bt_uk known as It's seriously affecting my ability to stream
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Childish Jambino
(@PainterJimb0) reported
@Chris66092274 @bt_uk THIS happened to my folks too. Shame on you BT!!! Taking advantage of the very customers who have stayed with them for nearly 50 years! What a way to treat them. Hope managed to unravel this. My folks wouldn’t let me get involved.
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Neil Molyneux
(@neilmol2009) reported
@bt_uk Hi, I am having problems in RH20 2HL with my broadband it has been out since the storms 13 days ago. I am with infinity group but they keep saying it is your fault can you check the outage in our area please?
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William Rodriguez
(@chezzypops1) reported
@Chris66092274 @bt_uk Unfortunately this is the climate we live in as I’ve had similar problems with my folks, might be worth checking their bank statements just in case nothing untoward is popping out that they might of agreed unwittingly…