BT (British Telecom) outages and service status in Whitesides Corner, Northern Ireland

Problems in the last 24 hours in Whitesides Corner, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitesides Corner, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Whitesides Corner, Northern Ireland

Latest outage, problems and issue reports in Whitesides Corner and nearby locations:

• 
  Pam Cameron MLA (@PamCameronMLA) reported 2 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

• 
  Thomas (@Keepthegunonhim) reported 3 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

• 
  gavan caldwell (@gavancaldwell) reported 4 minutes ago from Randalstown, Northern Ireland

  @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

• 
  gavan caldwell (@gavancaldwell) reported 12 minutes ago from Randalstown, Northern Ireland

  @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

• 
  Philip Benson (@revphilipbenson) reported 32 minutes ago from Knockcloghrim, Northern Ireland

  Nothing more frustrating than waiting all morning for @btbusinesscare to install broadband into the church for the engineer to fail to show up and to not even receive a courtesy call to say they aren’t coming or will be late.

• 
  Pam Cameron MLA (@PamCameronMLA) reported 39 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

• 
  peter duffy (@PD__99) reported 50 minutes ago from Whitesides Corner, Northern Ireland

  @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

• 
  Andrew McCullough (@AndrewMuckaluck) reported 55 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mini67!x (@jellywellys99) reported 4 minutes ago

  @bt_uk I've spoken to them and like I said they ended the call because I can't see txt message or read bank card due to being partially sighted-please get a manager to call me or I'm happy to cancel my contract I was told by would be simple so far its been very stressful

• 
  Cribby Youngs (@CribbyYoungs) reported 5 minutes ago

  @bt_uk Would it be courteous to advise a customer & resident of planned work installation outside of home......? No letters or planning leaflet in area..

• 
  GerryC🏇🏾 (@Epsom1780) reported 7 minutes ago

  @bt_uk Into day 9 now of no internet and no news after damage to cables on site here in Church Crookham! Our service providers give us no updates! When can we at least hear some updates! This is just getting extremely silly! We now think Openreach don’t know how to fix it! 😑

• 
  Mr Gray (@Monetization26) reported 12 minutes ago

  @robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.

• 
  ANDREW HENDERSON (@AHende1006) reported 12 minutes ago

  @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

• 
  Warren Peters (@wizza_wozza) reported 13 minutes ago

  @bt_uk The options you’ve suggested don’t cater for someone who has very poor mobile signal and no WiFi, your auto tech checks say it’s working fine, but it isn’t. You’ve been contacted a few times during the week, several times today and still no resolution.

• 
  Ingleton Ian (@Ingleton_ian) reported 13 minutes ago

  @bt_uk Living in her own, remote location and currently no access to emergency services of she needs them.

• 
  pst (@sliverlodeone) reported 18 minutes ago

  @bt_uk Yes. I’ve just spent 1.5 hours on the phone to a BT guide, for the 4th time in the last 2 months to try and get my issue resolved. After many hours of troubleshooting, with the same processes undertaken by multiple guides you are finally sending an engineer out. Awful service.

• 
  Karla (@SaffyBun) reported 18 minutes ago

  @bt_uk Thank you. I'd done this, but everything says to call. I am not deaf, so cannot use that facility. Why can't we cancel things from our app? Shouldn't need to ring anyone, it should all be manageable from the app. Please give me an email to help with this matter.

• 
  Jan Gill (@JanetAGill) reported 21 minutes ago

  @bt_uk what has happened to your # customer service - absolute joke !