BT (British Telecom) outages and service status in Ballymena, Northern Ireland

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

• 
  Andrew McCullough (@AndrewMuckaluck) reported 13 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

• 
  peter duffy (@PD__99) reported 22 minutes ago from Whitesides Corner, Northern Ireland

  @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

• 
  Pam Cameron MLA (@PamCameronMLA) reported 33 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

• 
  gavan caldwell (@gavancaldwell) reported 35 minutes ago from Randalstown, Northern Ireland

  @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

• 
  Pam Cameron MLA (@PamCameronMLA) reported 36 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

• 
  gavan caldwell (@gavancaldwell) reported 39 minutes ago from Randalstown, Northern Ireland

  @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

• 
  Thomas (@Keepthegunonhim) reported 52 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Darke (@adarkelimited) reported 4 minutes ago

  @dedmans @bt_uk Cannot be worse than BT. Impossible. Their customer service and levels of competency are off the charts appalling. No idea how they even run a business.

• 
  Tru Benjamin (@TruTruThinks) reported 6 minutes ago

  @WeAreOpenreach @btbusinesscare @BTBusiness appalling breach of service. 4 dates have now passed where we were told broadband would be fixed. BT seem to think this is acceptable as 'it's subject to change' How are we supposed to run a business with no comms!! 4 weeks & counting

• 
  jack250213 (@e4290936) reported 12 minutes ago

  @bt_uk calling itself 'customer centric ' grates with me after an internal transfer of my broadband went horribly wrong, then four hard searches on my creditworthiness and three attempts to get BT broadband and a TV package also successfully completed by phone after a time on the phone that I regret all fell through with no explanation or apology. Customer centric? You are having a laugh BT!

• 
  Mark Haynes (@IQuitMuskspace) reported 14 minutes ago

  @bt_uk Why am I always chasing you lot up? Service is in the weeds. Pathetic.

• 
  Rhonda 💙 🇺🇦 🏳️‍🌈🏳️‍⚧️ (@rhondawainman) reported 15 minutes ago

  @bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.

• 
  Brian McBride (@brian_mcbride1) reported 17 minutes ago

  @bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't

• 
  George Somerville (@geosomerville) reported 18 minutes ago

  WiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……

• 
  Morwenna Moseley (@Morwenna41) reported 20 minutes ago

  @bt_uk Hi BT, please advise if there are issues with bt account login at the moment. When we login to view our bill it states you cannot find our account details at this time. Thanks Morwenna

• 
  🤓 Julie 🤓 (@JulieNobbs) reported 24 minutes ago

  @bt_uk Help! We’ve had a lightening strike n our router has gone off n will not switch back on. We’ve rang the help line 3 times n it keeps finishing the call without giving us the option to speak to someone even though their check assumes there’s nothing wrong. Advice please!

• 
  JanetM. (Monarchist) (@Cilvrnum) reported 27 minutes ago

  @bt_uk No la ndline for 12 hrs and Busy message on mobile device. Id BT rolling out a new service. Hub has a yellow dot.