BT (British Telecom) Outage Report in Ballymena, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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peter duffy
(@PD__99) reported
from
Whitesides Corner, Northern Ireland
@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
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Andrew McCullough
(@AndrewMuckaluck) reported
from
Antrim and Newtownabbey, Northern Ireland
@meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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PhilFortune
(@PhilFortune8) reported
@bt_uk 60 + wireless connection failovers to BT mini-hub which is continuously being disabled by BT when each fault case closed without resolution. 20+ Phone calls with BT support. Unfulfilled assured promises of compensation for unusable service @ £8.30\day X 42 days.5 agents
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PhilFortune
(@PhilFortune8) reported
@bt_uk 20+ screen shots taken from the router showing speeds ranging between 2Mb\s > 40Mb\s and service re-starts multiple times daily (confirmed by BT agents during support calls). Continuous IP address renewals. 5 Engineers confirming ‘Noise & errors on the line’ 3-4 hour visit
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Frosty
(@frosty0610) reported
@bt_uk Why have you not told the residents of #Hartley and #Longfield that there is a problem with the Broadband and when it is due to be fixed - your communication is a disgrace
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Jem
(@xjnaaaa) reported
@bt_uk hello why is my hub flashing purple. I’ve followed the steps and nothing is working. Please help, I need the internet for work…
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David Gilmour 🦧🦍
(@davidgilmour84) reported
@bt_uk After years with BT they refused to let me pay the same price as a new customer 😞 Forced to move to Virgin Media.
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Sarah Hori
(@hori_sarah) reported
@frosty0610 @bt_uk Totally agree. We are in the same area, BT’s communication is a complete disgrace at best! We are all just another account number on their customer list. You only find out how good a company really is when a problem occurs. Unfortunately in my experience they are very poor.
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GGZii Social
(@GGZiiSocial) reported
hi @bt_uk still having issues of my upload speed consistently dropping when streaming to Twitch. Can you send an engineer or check the line? You keep saying it's ok, but it's not.
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Peter Old
(@HamPeasyStottie) reported
@bt_uk sent me an email saying I could have full fibre 300 for £44.95 a month. But when I click claim the offer it says I can't cause I'm a bt customer!
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sophie 👄
(@smudgeit123) reported
@bt_uk hi hope someonee can help. We have a hub 6 and it dropped connection all the time when it does it and comes back on it doesn't auto connect back to any devices in our home.. we all have to manually press the WiFi button.. (all device settings set to auto connect)1/3
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Ingrid Ord
(@CompassionateAw) reported
@bt_uk Thanks Theresa. I don't know how to DM. Please help? then I will send all the details