BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 12/30/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • Keepthegunonhim Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland

    @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NoIAmTonyGreen Tony G 🇬🇧😻🇪🇺#FBPE #JOHNSONOUT 😻ADHD creative (@NoIAmTonyGreen) reported

    The @bt_uk call queuing service our GP uses is broken - no one is getting through - but it still pumps out encouraging messages saying "You are seventh in the queue". This is criminal negligence. People could actually die because of this.

  • greengreengras Peter Hood (@greengreengras) reported

    @bt_uk I have no BT sport, that I'm paying for... can you help please..??

  • Biscuits_9 Martin Sinclair (@Biscuits_9) reported

    @bt_uk hi. Not a current customer but may switch. Can you tell me roughly how long you'd expect it to take after buying broadband only package to having it delivered / installed?

  • BoobBoo Chris Kernaghan (@BoobBoo) reported

    @bt_uk Dee - I get it and it's not your fault. This particular system is geared for you to not be able to help me - because it's between 2 companies. You can't promise me something on behalf of the other company and you can't expedite either because then everything gets expedited

  • DeeDebz1 DeeRealest (@DeeDebz1) reported

    @bt_uk It says: We can see that the line from our network to your home is working, so let's take a look at the connection in your home (your hub and Wi-Fi). But it’s still not working, it’s worse.

  • LesOGrady Les O'Grady (@LesOGrady) reported

    @villabone @bt_uk @OpenreachHelp Had the same issues in the brewery including cutting off next doors phone line completely. Took 4 months + for the install. All they do is pass the buck and take no responsibility. Run away as quick as you can!

  • CelticDragon12 Celtic Dragon 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺📖🐉 (@CelticDragon12) reported

    @bt_uk Is there an issue with BT email this morning? It will not log in. It's not a problem with any other site, just BT email. It was the same yesterday morning.

  • Prizzle17 Prizzle (@Prizzle17) reported

    @bt_uk awful customer service @bt_uk 30 mins on phone, no help because you messed up I'm not a customer, but you have my bank info and take my money, complaint info - call but no option for complaint, so go online can't complain without ID, but i have no ID coz you failed to set me up!

  • abeacock 💻 Andrew Beacock (@abeacock) reported

    @villabone @bt_uk @EE That is all utter crap service! If you get stuck for somewhere to work you know where I am👍

  • BoobBoo Chris Kernaghan (@BoobBoo) reported

    Deeply frustrating - I'd be tempted to cancel my @bt_uk order for FTTP given the hassle of an hour on the phone. Only issue is that the main fault lies with @OpenreachHelp and I'd still have to use @WeAreOpenreach.