BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 02/14/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nicnac350 nici cutler (@nicnac350) reported

    @bt_uk All I needed was to be able to rebook an appointment but connections say I have to cancel the order and redo. Unecessary, the open reach engineer has solved the problem but needs an appointment made to action.

  • PeriSherif Peri Sherif (@PeriSherif) reported

    @bt_uk worst customer service ever , 4 orders stuck in “pending” because a tech glitch , and the agents don’t help and all they do is cancel order and place new one ! Been on the phone for 9 hours this week to your agents ! That can’t be normal ?!

  • movrtart Movrtart (@movrtart) reported

    @bt_uk have got the worst customer service bar none!!! They don’t listen to your issues and give false promises constantly!! Complete shambles

  • VentersGaming David Venters (@VentersGaming) reported

    @bt_uk no probs rach i worked in it have my server ++ as well as being a network admin for local college i know these calls are scams

  • peeds_1 Amelia Gallini (@peeds_1) reported

    @bt_uk my internet has been down for over an hour now, my neighbour who also has BT has no internet either. Cannot find any updates on your website for latest outages, I used the instant chat and was told they couldn’t help me, can someone please explain what is going on?

  • ejp72 Liz Still Wears A Mask 💙 (@ejp72) reported

    @btbusinesscare We have tried all of this and even had an engineer come down. There is just too much cable between us and the exchange. Customer service have said we can't get fibre either.

  • PhilipSempers Philip Sempers (@PhilipSempers) reported

    @bt_uk Xbox are gonna say you just used a promo code??? You never logged into my account I just used a promo code?? #techfail

  • danny_petrie Danny Petrie (@danny_petrie) reported

    @bt_uk Thanks for prompt reply. I've just checked and it says no known issues

  • danny_petrie Danny Petrie (@danny_petrie) reported

    @bt_uk I wonder if you can help. Our BT hub keeps flashing orange all yesterday and today. Every hour or so it will just drop the internet connection and flash orange. Is there a know problem at the minute

  • PhilipSempers Philip Sempers (@PhilipSempers) reported

    @bt_uk Still not sorted either think the woman forgot I'm on hold still or just trying to find out because she doesn't know, like everyone else doesn't know. #FAIL