BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 12/16/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ballymena, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Ballymena.

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City Problem Type Report Time
United KingdomBallymena E-mail
United KingdomBallymena Phone
United KingdomBallymena Internet
United KingdomBallymena Phone
United KingdomAntrim Wi-fi
United KingdomBallymena E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • impalapatch Katharine Carey (@impalapatch) reported

    @bt_uk my internet has dropped to under 7mpbs a number of times over the last month, twice In the last week. When my hub is restarted it seems to fix it, does this mean I need a new hub? I am on Halo package, but what do I need to do to get money back for slow speeds?

  • _theogjade ♡ ÖGJådey ♡ (@_theogjade) reported

    @bhallums2 @bt_uk I just checked their service status now & issues reported all over U.K this is such b*llcr*p

  • LeighNicholson Big Leigh Nicholson (@LeighNicholson) reported from Garforth, England

    Get @SkyUK #skyglass they said … it’s brilliant they said. Yeah, until there’s an internet outage and you can’t use or access a single thing on your TV. My advice, don’t bother with it. Had nothing but problems. Room for a little one @bt_uk ? 😡

  • bhallums2 ItsHalloumi (@bhallums2) reported

    @MikeSimmonds @jmmgee @bt_uk BT should be paying you. They're a disgrace. Sadly no better than any of the others. Always amazed me how communications companies never communicate. Appreciate the work you've done to actually get information out there.

  • andydday Andy Day (@andydday) reported

    I wonder if anybody senior from @OpenreachHelp or @bt_uk has ever experienced their customer service? 17 days with no phone, broadband etc. and no dot at either organisation gives a hoot. 10+ hours on the phone so far, empty promises and vacant apologies.

  • farrellkeeling Farrell Keeling (@farrellkeeling) reported

    Great to see @bt_uk constantly changing when this Worthing-wide outage will be fixed. Changed from 10am this morning, to 5pm, to 11pm and now it will “hopefully” be sorted tomorrow morning at 9am. No attempt to update users or apologise. Superb service 👍 @Worthing_Herald

  • CgGlode CG_Glode (@CgGlode) reported

    @bt_uk can someone DM me ASAP - I had a temp EE WiFi mini hub mobile assigned to my account until my Internet was fixed/installed. Which is now done. It shows it as a contract until August 2023? I need this removing and switching off! As this account was meant to be closed. Help

  • nickmoul Nick Moulsdale (@nickmoul) reported

    @bt_uk So now we have our old number back after a month of no landline. Only problem is that the BT digital phones have such a weak signal they don’t work in 60% of the house.And BT has no signal booster. So come on BT what do I do now? Rather go back to analogue that works properly.

  • ChrisJBoud Chris Boud (@ChrisJBoud) reported

    @bt_uk your customer service is an absolute disgrace! We had an engineer out on Mon, who confirmed a problem and said if it persists to contact you to arrange a replacement router. Now your CS team are refusing to do anything and won’t send out an engineer.

  • MikeSimmonds Mike Simmonds (@MikeSimmonds) reported

    @bhallums2 @jmmgee @bt_uk The frustrating this is there are engineers in the field working hard to fix it, just the comms to customers is non existent. Shows the companies involved neither value customers or their staff dealing with it.