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BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • PD__99
    peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • Keepthegunonhim
    Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland

    @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

  • PamCameronMLA
    Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • AndrewMuckaluck
    Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • gavancaldwell
    gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • gavancaldwell
    gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • PamCameronMLA
    Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GetReadyForWar
    Sean Walpole🖕 (@GetReadyForWar) reported

    Don't use @bt_uk wifi hotspots if you rely on having a stable connection for work or video calls. They will repeatedly log you off every half an hour which makes the service unusable.

  • matthew1471
    Matthew (@matthew1471) reported

    Hi @BTCare, had a phone call from elderly relative. BT Essential Digital Home Phone had run down on a call, she placed in cradle and said it was now quite warm.. Told her that's normal. Noticed in ED Manual you don't say it is (but I assume it is) in Essential (non D) you do.

  • MarkRichardHowe
    Mark Howe (@MarkRichardHowe) reported

    @bt_uk hello. Please can someone help. I recently cancelled BT TV but ever since I am receiving frequent messages asking me to return the kit or I will be charged. I believe you have made a mistake here and would like someone to look into this for me please. Are you able to help?

  • elovabloke
    Jeff Laing 🇯🇲🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴‍☠️🇬🇧 (@elovabloke) reported from Fremington, England

    @bt_uk is the Internet down in the EX31 3LD area?

  • Jen_the_M
    Jenny M (@Jen_the_M) reported

    @scienceboy7 @bt_uk My email came back up later that night but now our @bt_uk broadband is down, until tomorrow night, they say. Hope your email is ok now. Sounds like a different issue.

  • molliejamess
    Mollie James (@molliejamess) reported

    Would not recommend @bt_uk.. no sense of urgency to help fix wifi issues, working from home will be fun with no internet connection 🤠

  • MsJanGraham1
    MsJanGraham (@MsJanGraham1) reported

    @bt_uk when can we expect the internet outage fault in the Preston area (PR3) to be resolved?

  • GaryAllen4470
    Gary Allen (@GaryAllen4470) reported

    @bt_uk That is correct. But we have had crap broadband for almost a month now,yet the fault was repaired. Poor service from BT.

  • scienceboy7
    andrew rawstron (@scienceboy7) reported

    Dear @bt_uk your service is truly appalling. How do I talk to anyone about the new going DISASTER that is your email service?I can’t even make a complaint without being pushed into round peg/hole selections. It’s really shockingly bad. #btemail

  • cstokie
    Mick phillips (@cstokie) reported

    @bt_uk Hi,I recently had to cancel BT sport at £36.50 a month (could no longer afford it)is there any cheaper deals on offer please?