BT (British Telecom) Outage Report in Ballymena, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (7%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Andrew McCullough
(@AndrewMuckaluck) reported
from
Antrim and Newtownabbey, Northern Ireland
@meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dee_Liverpool King
(@Kingdeli) reported
@bt_uk 2 weeks on no broadband . Pole taken down on street. Promised to resolve by 8th Nov as per email yet nothing. Paid £40 on top of bill for two weeks worth of online Wi-Fi. Can you 1. Let me know when issue in se6 1pp will be fixed and 2. A replacement dongle if it won’t be fixed.
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Hannah Cotineau
(@HannahCotineau1) reported
@bt_uk Have a vulnerable older person. Land Line, no WiFi and due to poor mobile phone coverage no access to a phone. Please contact urgently. Have tried Fault line and it’s all automated. They waited in all day for a repair and no one came.
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Sue
(@sueleckenby) reported
@bt_uk Yes I did thank you. They were much more helpful than the person I spoke to yesterday but unfortunately we’re unable to match the sky offer. Thanks for your help
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cathy
(@cathy81368291) reported
@bt_uk Lol yeah right erm I’m with EE/BT and my broadband goes down all the time, so yes it’s breakable
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Stuart Barnes
(@stuartbarnes68) reported
@bt_uk - you've really excelled yourselves ... switched the village's WiFi off for nearly 4 days, reinstated it ahead of schedule but it's slow, it drops out, it buffers, you can't run speed tests and guess what ... your 'bot' says it's working perfectly! Do you really care? 🤬
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Andrew Hobson
(@Andy_Hobs) reported
@bt_uk Still not a single word on what’s going on? You’re aren’t providing any customer service you are trying to create barriers to information. Will I be credited for a) this lack of service and b) the shocking customer experience?
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Claire Stephenson
(@ClaireStep1) reported
@bt_uk (2 of 2)Thank goodness for Shemmis in your Glasgow customer service team this evening , she was professional, sympathetic and resolved my complaint. You need to clone her 👏👏👏
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• daryl •
(@_daaryl) reported
absolutely shocking service from @bt_uk £443 taken from our bank account saying we’ve cancelled our contract when we clearly haven’t, was promised compensation last month and we’re still waiting. Very poor.
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JJH Building Solutions
(@jjhbuild) reported
@bt_uk I can't track the fault online as no signal at home, only when I go to town then it works so I have no idea what's happening. Where shall I send my details?
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Char
(@xxCharlotte5xx) reported
@bt_uk having trouble finding a landline only package for my elderly mother? Do you still do Home Phone Saver Plan?