BT (British Telecom) Outage Report in Ballymena, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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Thomas
(@Keepthegunonhim) reported
from
Antrim and Newtownabbey, Northern Ireland
@bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
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peter duffy
(@PD__99) reported
from
Whitesides Corner, Northern Ireland
@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Andrew McCullough
(@AndrewMuckaluck) reported
from
Antrim and Newtownabbey, Northern Ireland
@meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tammy Whiting
(@TammyWhiting11) reported
@bt_uk Can’t do it now, but it appears you have a wide spread problem. Perhaps pin a response at the top of your page for others. Hope you get it sorted soon
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Mark Green
(@markal1974) reported
@bt_uk Delayed installation! Next Tuesday is the latest I’ve been told yet Friday I was told it would be turned around typically within 48hrs! Over three weeks when both adults WFH is just terrible! I have a complaint in but nothing has happened!
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Lady Les 🙈🙉🙊 (@LadyLes on Truth / GETTR)
(@LadyLes_) reported
I opened a complaint with the call handler who referred to her manager, who still said no. Can you advise how I escalate this please? To say this is 'just the system' & take advantage of the vulnerable is a poor excuse & extremely disappointing @bt_uk
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andy
(@andydeltic) reported
@bt_uk That there is an issue… It’s been quoted to be fixed by 7/10. Interesting thing is that it’s now back on again…
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andy whyte 🏎
(@whyteuk) reported
my @bt_uk broadband 'engineer visit' is now over a month late without a single proactive communication from bt. after 25 days, they elevated my complaints to 'complaint status', which apparently means they start to ignore me all together. advice: avoid bt at all costs. woeful.
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Bonnita Moaby
(@BonnitaDoodles) reported
@bt_uk changed to you less than months ago. I work from home and I have never had so many issues with my Internet cutting out! Hard to run an online business with no WiFi!!! Lost wifi again tonight.......
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Hudson
(@Hudson61600379) reported
@bt_uk my broadband keeps drip yet you fix test says not?
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Katy 🐚🇺🇦
(@Katy_Scarlet) reported
Yo @bt_uk can you tell me why my bill is the regular amount when I was ensured automatic compensation would be deducted as we have been without service for THREE WEEKS now? Switching providers would have been quicker.
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Amanda
(@Pandamoanimum) reported
@bt_uk I have no internet and no TV. I’ve checked online to see what the problem is and it’s saying it’s outside my house and will take until Friday to fix! That’s ridiculous. I need the internet for work!
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Katy 🐚🇺🇦
(@Katy_Scarlet) reported
@bt_uk It’s a main cable down. Which apparently can’t be fixed with any urgency. Can you tell me if we were to switch to fibre would we get connected quicker? A neighbour has no issue with theirs and they are fibre.