BT (British Telecom) Outage Report in Ballymena, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Ballymena, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Ballymena.
| City | Problem Type | Report Time |
|---|---|---|
 Ballymena |
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| Ballymena |
Phone | |
| Ballymena |
Internet | |
| Ballymena |
Phone | |
| Antrim |
Wi-fi | |
| Ballymena |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Andrew McCullough
(@AndrewMuckaluck) reported
from
Antrim and Newtownabbey, Northern Ireland
@meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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peter mccarthy
(@1charityboy) reported
@BTCare what a joke your customer service has become. On hold for 19 mins then you cut me off. Incompetence seems to run through every department. This is the 3rd time I have had to contact you regarding my account due to staff not carrying out what they stated they would do.
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Tina Mac
(@TinaMcKay_) reported
@bt_uk Yes we did. It's an absolute mess. Awaiting calls that never come and engineers saying they've been when they haven't. The disruption has been ridiculous considering I work from home. Is there any point in DMing you? I doubt it would achieve anything at this stage. Fuming.
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Katie
(@katie26x) reported
@bt_uk Be very very careful when taking out an account with BT, or avoid if you can. the worst customer services I have ever come across and have kept an account open for over 3 years which they told me had been closed at the time wrongfully and negatively effecting my credit!
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Dean Clark
(@rubycdean) reported
@bt_uk you have no idea how to ever be honest, you just tell lie after lie after lie. I will be calling again today to cancel my whole contract and leaving you for good I've had enough this time. I can't deal woth this anymore. #nevertrustbtuk
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Kay lion
(@KaylionKay) reported
@bt_uk I'm tweeting from my phone but you've cost me half a days pay because I have no wifi even though it was supposed to arrive yesterday. I need wifi for my job before you ask me to hotspot or something stupid like that. What you going to do about it?
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James Martin
(@Jim_Lancashire) reported
@TinaMcKay_ @bt_uk Had no end of problems with them a few years ago (as a homeworker), Indian call centre script reading responses and failures to resolve line fault. Moved to Pulse8 Broadband who have great cust service and not too expensive, wouldn't use anyone else now 👍
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Saffilicious
(@SaffiliciousBlu) reported
@bt_uk you have continued our contract when we cancelled well within the notification period and taken money from our account. Please tell me why and how I can make a complaint as its a nightmare trying to contact you through normal channels.
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Tina Mac
(@TinaMcKay_) reported
@bt_uk They're useless. They've sent engineers to our old address and now seem unable to get another job raised asap due to address issues. Farcical.
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Roland Paterson
(@RolandPaterson) reported
@bt_uk how do I cancel my account? Cannot do online and now endlessly on hold.
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Warren
(@Heronman68) reported
No contact from @bt_uk despite no #broadband & if you search their website long enough you find: “We're sorry about the problem.Reported:Mon 28/03/2022 at 22:26 Estimated fix time: Sorry we can't provide a fix date at the moment” It’s now Friday 1 April #crapcustomerservice #BT