BT (British Telecom) Outage Report in Ballymena, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (6%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
-
Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
-
peter duffy
(@PD__99) reported
from
Whitesides Corner, Northern Ireland
@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
-
Andrew McCullough
(@AndrewMuckaluck) reported
from
Antrim and Newtownabbey, Northern Ireland
@meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem
-
gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
-
gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
-
Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
GADD
(@GADDClan) reported
@sadaplays @bt_uk BT are useless. No end of problems with them after moving home a couple times. I had about £550 in credit with them at one point.
-
Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
-
Ryan
(@RyanOs1992) reported
@bt_uk Hi, I've been waiting around 2 weeks for a response to an enquiry regarding a customer referral reward that doesn't appear to be processed & haven't heard anything back? Anyone i speak to on the phone since its been submitted doesn't seem to be able to help?
-
Sally Cambray
(@sally2541) reported
@bt_uk over twenty minutes to answer the phone is a joke!! Sadly some company’s are using COVID as a excuse for very poor customer service
-
Stevie Boy
(@SteveMacpompey) reported
@bt_uk Great but it took 40 minutes to answer. Then told the issue was my hub with no network faults. WRONG -24hrs later network back with same hub no issues since. Hopeless diagnostics, local or not!
-
Steve&Kim
(@SteveKimCowe) reported
@bt_uk for a comms company yours are very poor. No landline or b/band since 06/02. Told, after contacting you, that problem would be fixed 09/02,14/02,17/02 & now 19/02.The mini hub you provided is shocking & making working from home untenable. Sort it out please!
-
Shikavelli
(@shikavelli) reported
@bt_uk So @bt_uk send an engineer who tells me there is a line problem in my house but he can’t come in so i have to wait until covid is over to fix my issue? I have to get new broadband this is a joke
-
M-Town
(@MachoTown800) reported
@sadaplays @bt_uk BT is 50/50 had to wait 3 weeks to fix the WiFi at my old place but new place was fixed within 2 days
-
Patrick Lloyd
(@Lloyd_Patrick) reported
@bt_uk I recently dig up and broke an underground cable which supplied my elderly neighbours’ landline. I reported this fault in a lengthy communication with a charming young lady from India. I keep getting delays and promises that “our engineers are working to find cause” Help!
-
Clara Guzzardi
(@cguzzardi) reported
@bt_uk can someone help me please? Ive had business services with you for years, but this has been the worst service I have ever received. Im sorry I ever chose BT Cloud services as well, I DO NOT RECOMMEND