BT (British Telecom) Outage Report in Ballymena, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
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Andrew McCullough
(@AndrewMuckaluck) reported
from
Antrim and Newtownabbey, Northern Ireland
@meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bron
(@Blydrees) reported
@bt_uk Thanks Dee.I’m confused as to how Laura has become a direct contact and alternative for any answers, as I spoke to her briefly via DM on Wednesday and others since. Im not expecting a call? I would just like clarity on the status of our wifi outage and how to get compensation 1/2
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wes
(@superblink1) reported
@bt_uk @El_Loco_Jo That is not how contracts work Sharon an existing customer early into a contract will be offered upgrades only plus you can't rewind the clock for them. No wonder it takes 50 mins to get through to BT
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Steven Strachan
(@CrackinStrachan) reported
@KyleAFC7 @bt_uk 0800 876 6980 - we've to contact Box Office themselves tomorrow after 8am and ask what ******** is going on.
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Roger Neal
(@rogredhat) reported
@bt_uk Yes having issues. Trying to bottom out a network Wi-Fi & Youview issue with @btsport and @NOWSport where they won’t play via Youview (Humax) box but will work fine on a laptop.
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Brandon Dow
(@Brandon56034073) reported
@teeny_beanie911 @bt_uk They don't seem to understand that bad reviews look bad on them and others will just avoid, no 2nd thought and despite the dozens of customer service criticisms, they still don't improve. Makes you wonder
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Anthony Armstrong
(@antharmstron9) reported
@CrackinStrachan @jiraiya642 @bt_uk Same issue here. Can you update if you get any resolve
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Bron
(@Blydrees) reported
@bt_uk We’ve received contradictory info on the issue via Twitter, text & nothing at all on the app since Wed, this morning saying it’s fixed but it isn’t, with no further update? Waiting until Sun, 5 days since this started for an update from ‘Laura’ is unacceptable. We pay for this.
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Brandon Dow
(@Brandon56034073) reported
@bt_uk I'm not the homeowner I don't have those account details. Wifi down for over one hour now. Always happens, have to wait normally 5 hours until it magically comes back. Poor using data in our own house
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Chris Thorpe
(@jaggeree) reported
Well, @bt_uk your automatic fault-diagnosing system is brilliant. Your appointment booking system is however awful. I'm trying to fix my mother's broadband and the appointment options I'm given are on days I can't be here. Would like to speak to a human, please?
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candice
(@candiemac) reported
@bt_uk i have an @EE data hub while i wait for you to install broadband but there is no service in my area. What do i do? i believe you have a guarantee for broadband and some kind of refund if this is not fulfilled?