BT (British Telecom) outages and service status in Ballymena, Northern Ireland

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

• 
  gavan caldwell (@gavancaldwell) reported 7 seconds ago from Randalstown, Northern Ireland

  @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

• 
  Thomas (@Keepthegunonhim) reported 5 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

• 
  peter duffy (@PD__99) reported 11 minutes ago from Whitesides Corner, Northern Ireland

  @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

• 
  Andrew McCullough (@AndrewMuckaluck) reported 15 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

• 
  Pam Cameron MLA (@PamCameronMLA) reported 45 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

• 
  gavan caldwell (@gavancaldwell) reported 58 minutes ago from Randalstown, Northern Ireland

  @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

• 
  Pam Cameron MLA (@PamCameronMLA) reported 58 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gu51 (@gu5113) reported 34 seconds ago

  @btbusinesscare No this my home account which is useless! Working from home was hopeless and in general we get a very poor service! There is only my wife and I in the house but if one of us is on the internet the other can’t do anything! I upgraded to Halo and now pay more for a poor service!

• 
  Steve Wicken (@Windsurfer49) reported 9 minutes ago

  @bt_uk BT Failure, we have had no broadband or telephone service for 3 weeks in the RH19 area. Despite numerous calls to BT & Openreach who from my experience do appear able to communicate with another are incapable of providing an engineering fix. This not an isolated case.

• 
  Ava Scott (@avascottcreates) reported 12 minutes ago

  So @MoneyBenjamin watching Monday Night Raw live this morning on @btsport was an epic fail. You need a BT ID. And you can't get a BT ID without a BT landline and post code. AND if I did have those things, they'd have to mail it to the account holder. Am I missing something? 😕

• 
  John (@johnrobinson07) reported 13 minutes ago

  @bt_uk @bt_uk Yes I managed to cancel. Frustrating as I had six good years but can get better deals elsewhere and without really trying to hard or being persuaded to stay.

• 
  Paul (@swanseasurfer83) reported 16 minutes ago

  @bt_uk I’m a customer and have checked all morning. No such offer on my page - why am I not eligible?

• 
  Karl Bainbridge (@karltheref1983) reported 19 minutes ago

  @bt_uk still openreach issues affecting sky broadband users. 2 days with no Internet now. sort it out

• 
  Prav (@Pravanjot) reported 21 minutes ago

  @bt_uk can someone tell me why you are taking money out my account when I’m jot a customer of yours

• 
  JT (@jazTim32) reported 21 minutes ago

  @bt_uk Forgot to ask, as I’ve now cancelled bt does this automatically cancel my now tv addon that I had with the entertainment package?

• 
  andrea ashcroft (@glassortwo) reported 23 minutes ago

  @bt_uk after a good start yesterday re fibre, I have had no further communication anyone have any idea what’s going on this situation! This is getting worse by the minute and I didn’t think that was possible, 1st order opened May, 3 closed down and 1hr 52 on the last phone call !

• 
  Ben Bostock (@BRBostock) reported 24 minutes ago

  @bt_uk Thanks Claire, I've since found out there's a major service outage.