BT (British Telecom) outages and service status in Ballymena, Northern Ireland

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

• 
  peter duffy (@PD__99) reported 2 minutes ago from Whitesides Corner, Northern Ireland

  @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

• 
  gavan caldwell (@gavancaldwell) reported 10 minutes ago from Randalstown, Northern Ireland

  @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

• 
  gavan caldwell (@gavancaldwell) reported 31 minutes ago from Randalstown, Northern Ireland

  @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

• 
  Pam Cameron MLA (@PamCameronMLA) reported 33 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

• 
  Andrew McCullough (@AndrewMuckaluck) reported 35 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

• 
  Thomas (@Keepthegunonhim) reported 45 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

• 
  Pam Cameron MLA (@PamCameronMLA) reported 59 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Thompson (@BenBonj) reported 5 minutes ago

  Isn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.

• 
  Caz Morgan (@CazMorgan5) reported 9 minutes ago

  @bt_uk you still haven’t fixed what you did. Admitted to accidentally switching off our broadband and my elderly boss and his son were up till 4am at @OrionCinema trying to find an alternative way to keep our business running. We’re barely keeping our heads above water. HELP!!!

• 
  Zentara IT (@Zentarait) reported 10 minutes ago

  @btbusinesscare Hi have you guys fixed the issue the web ex portal error? There is an unknown error causing a problem. this was the start of the error but to be told by support im making it up is a joke even with images of it.

• 
  Markkkkk (@Isparkzz) reported 12 minutes ago

  @bt_uk Already done that about 7 times with your online chat and just get told it’ll be sorted in a week and never does 🙄

• 
  Asif Rana (@HounslowParking) reported 12 minutes ago

  @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

• 
  Teds (@Tedtalks13) reported 16 minutes ago

  @bt_uk "all" doesnt cover ee. And doesnt cover your service level agreements

• 
  Caz Morgan (@CazMorgan5) reported 16 minutes ago

  @bt_uk What a joke of a reply. As I said, my boss was on the phone to you for hours on end; 4.5hours being passed from pillar to post and you want him to do that again? Why does the customer have to do all the chasing for your mistake?

• 
  Jill (@LavenderFairy79) reported 18 minutes ago

  @BTCare can I book a call please? Its regarding a recent service complaint,you didnt uphold your promise and me ending my xontract that ended months ago! You've been charging me twice as much as a new customer for a long time now!

• 
  Simon Bowler (@simonjbowler) reported 19 minutes ago

  @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

• 
  AP Rhondda (@ae_parry) reported 21 minutes ago

  @btbusinesscare Another week and another attempt to get BT issues sorted. Just absolutely incapable. Everything has to be done Chat. I am sure I wil gte an agent within the next hour who will be absolutely useless and just fob me off again.