BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 03/20/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • Keepthegunonhim Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland

    @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • martingoodlet Martin Goodlet (@martingoodlet) reported

    @prinny316 @bt_uk At least they turned up. BT booked an appointment for us for an engineer to come out, confirmed it twice, then apparently had a “booking problem”

  • Runner_Akie Matt Atkinson 🇪🇺 (@Runner_Akie) reported

    @bt_uk Ive got two open faults with BT, been over 4 weeks and still not working. (VOL053-6120737549183)

  • prinny316 P R I N N Y M A Y 👑 (@prinny316) reported

    Second time @bt_uk just havent turned up to install my internet with no contact. Not like I need the internet to work or anything. Provided me with unlimited data that crashes all the time. Honestly so fed up. Asif been locked down at Christmas on your own isnt depressing enough

  • martingoodlet Martin Goodlet (@martingoodlet) reported

    When you have to book a day off for @bt_uk to fix your internet, phone them up on the day for them to confirm the appointment, wait an hour and a half over this appointment time, only to be told they forgot to book in the first place.

  • chrispaultodd Christopher Todd (@chrispaultodd) reported

    @bt_uk hi, I changed my mobile plan on December 4th, however the order is still open. I can’t manage my plan online until the order closes. Please can you help? Thanks

  • WendyLynDavies Wendy Davies (@WendyLynDavies) reported

    @RhysRobertLewis @bt_uk @plusnethelp Nathan's had the same problem. They've supposed to have come out three times, waited in and nobody came 😡😡😡

  • nutmegnige Nigel (@nutmegnige) reported

    @btbusinesscare Well, @btbusinesscare despite all my complaining & your promises, you **** it up again! I was told I would get a phone call update today, but hey I didn’t! How do I cancel my order? This incompetence is unbelievable, i shall be looking to withdraw all my services.

  • TommmJenkinss Tom Jenkins (@TommmJenkinss) reported

    Hey @bt_uk my router is basically next door to my room and I still manage to have really slow internet. I’ve done the test you’ve told me todo and still the same problem.

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • StewartPinner1 I’m president elect,no I’mPresident elect (@StewartPinner1) reported

    Update on the shambolic mess that is @bt_uk there is no update despite repeated assurances of a call on the mobile not a thing. They have 3 numbers to contact me on but have tried the one number I told them gets no service and when I did get service they didn’t call as promised🤬