BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 01/21/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ballantine70 Matt Ballantine (@ballantine70) reported

    @ealexhudson @BTCare BT Sport's purchasing model is what happens when you let a telecom company set up a tv service. Unspeakable badness driven by a desire to not build a new sales system.

  • hoppinghaggis HH (@hoppinghaggis) reported

    @bt_uk Not a new property or been recently updated and have just checked, it is def listed on the royal mail site. No other websites have issues with the address. Is there a way to report the fault?

  • tinamreynolds Tina Reynolds (@tinamreynolds) reported

    Told I'd get a call back from @bt_uk between 2pm and 4pm today. Obviously, they didn't call. So I called them. Apparently, I now need to wait to Monday before anything can happen. Does anyone know how long you need to be without service before the contract counts as breached?

  • Hoof_It_Out Row Z (@Hoof_It_Out) reported

    @XboxSupport cannot use the btsport or sky app to steam. Services are working on apple devices. Issues?

  • ealexhudson Alex Hudson (@ealexhudson) reported

    Haha, @BTCare is apparently "Closed" despite being verified and @bt_uk is where it's at. Can't even get socials support right. Meanwhile my online complaint is being transferred to a super because "it has to be actioned or closed". If BT actioned the cancel, I wouldn't complain.

  • only1mrsid mr sid (@only1mrsid) reported

    BRILLIANT @bt_uk it has took a month and a half to sort out, upgrading my TV and broadband package, and you have still managed to **** it up. 30 mins on hold today, I eventually gets through to someone only to be batted about like a tennis ball again, and then cuts me off.

  • ColinKnottPhot1 Colin Knott Photography (@ColinKnottPhot1) reported

    @virginmedia No chance, I’ve spent far too much time on the phone to you mob, this problem and the unreliable broadband. With @bt_uk for years, left for £££ reasons but you get what you pay for I guess! I’ll continue to highlight my issues on here until things are sorted.

  • IanPrit44337002 Ian Pritchard (@IanPrit44337002) reported

    @bt_uk I have zero issue with those highlights. I had and have an issue agreeing to a payment before he's even come out to look at it

  • Goatlisso_szn 🇦🇱Don Ando #24🇩🇪 (@Goatlisso_szn) reported

    @LiveLewandowski @btsportfootball @btsport Buffon has never won the CL but he is in the category UCLimmortals, make it make sense

  • Carolyn55958218 Arielle88 (@Carolyn55958218) reported

    @bt_uk Lynette in ‘Customer Team’ has emailed but only to say phones are in transit! by Snail Mail I think! No communication from BT so when I chased I asked for next day delivery like many other companies can manage but apparently BT can’t do that! Do you even have phones in stock?