BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 03/18/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • Keepthegunonhim Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland

    @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AILAHT0909 Algar Goredema-Braid (@AILAHT0909) reported

    @TheeRedSilence @bt_uk Awful

  • JimNewcomb7 Jim (@JimNewcomb7) reported

    @bt_uk So you no there are problems an offer this - For any Apple device, it's important to not only update your password in the main device settings, but also in the SMTP settings. If you don't do this, you won't be able to send emails - without explain how to? USELESS what are SMTP?

  • alrhodes2309 Alan (@alrhodes2309) reported

    @bt_uk Is there an option to cancel your contract without penalty?

  • Katie65713110 Katie (@Katie65713110) reported

    @alan_roberts_ @bt_uk I almost gave up when I got no help from support team luckily someone here referred me to @Robertsjames111 on twitter Dm him and he got it fixed for me all thanks to him contact him now

  • Ms_M_Taylor Mel_Pokemum (@Ms_M_Taylor) reported

    @bt_uk This month I will be officially 'of no fixed abode'; I have had to cancel my BT Broadband and TV while still in contract. Now being charged £90. Is this how BT plan to support the country during this difficult time? @MartinSLewis @MoneySavingExp

  • mikejjennings Mike Jennings (@mikejjennings) reported

    @bt_uk thanks, although annoyingly I've now found out it's an EE issue so I'll ask theM!

  • DanteHarker Dante Harker 🦄 (@DanteHarker) reported

    @bt_uk I only have broadband - and without a number, I can't check if there are issues with the service. Time for an upgrade on that system, I'd say.

  • chrisgorrod Chris Gorrod (@chrisgorrod) reported

    @bt_uk My contract comes to an end soon. All I want to do is cancel it at it's conclusion. Is it not a reasonable request to be able to do this online?

  • AILAHT0909 Algar Goredema-Braid (@AILAHT0909) reported

    @BoDs_Life @bt_uk I am told Openreach are on strike today and Monday. I remain tied to a contract but no service for 6 days. God knows until when

  • BCanaries Hettie (@BCanaries) reported

    @bt_uk Have spoken to bt help who cannot assist.