BT (British Telecom) Outage Report in Ballymena, Northern Ireland

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

• 
  gavan caldwell (@gavancaldwell) reported 25 minutes ago from Randalstown, Northern Ireland

  @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

• 
  Andrew McCullough (@AndrewMuckaluck) reported 45 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liz Brown (@brownlizjl) reported 3 minutes ago

  @bt_uk Thanks I will put in a complaint about the cooling off period being sent to the wrong person as it’s not the billing account and my husband may be let in from the garden at some point! He will never make this mistake again. The dog house is very cold at this time of year!

• 
  Brian Thomas (@brian6211) reported 3 minutes ago from Edinburgh, Scotland

  @ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?

• 
  Liz Brown (@brownlizjl) reported 5 minutes ago

  @bt_uk James there is no point we don’t have the cables down here to provide faster broadband and we are paying for fibre broadband. I am fuming my husband was sold a 36 month contract and now we are stuck because the confirmation email was sent to my daughter so I couldn’t cancel!

• 
  Shaun Friend (@ShaunFriend) reported 7 minutes ago

  @bt_uk Was just venting this is a serious issue affecting 280 numbers. I’m sure BT wholesale will pick it up when they feel like it.

• 
  Gurs Sehmi (@GursSehmi) reported 7 minutes ago

  So I sent @BTCare feedback on how terrible their service is... They apparently understood this as "my fault has been fixed and I'm happy!!!!" 🙄

• 
  Brian Thomas (@brian6211) reported 9 minutes ago from Edinburgh, Scotland

  @bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom

• 
  John McQuay (@jayemmcornish) reported 12 minutes ago

  So, I contact @btbusinesscare about the fact the cancellation of my web hosting has not been done. What do they do? They cancel my @Office365 account, an account I specifically asked them NOT to cancel... 😠😠😠😠

• 
  MIKE GRADY (@gradysez) reported 14 minutes ago

  @bt_uk Yes. Completely change your attitude to customers and stop hiding behind your support staff. Give us proper information and simple instructions. Cut the crap.

• 
  North Yorkshire Owls (@NorthYorksOwls) reported 14 minutes ago

  @sbd233 @btsport He’s horrible

• 
  Scott Parkes (@ScottParkes16) reported 17 minutes ago

  @bt_uk 7th day in a row now with my broadband going off for hours! Groundhog Day! 2 years now of intermittent poor service. Glad I’m paying for 8mb and getting 3mb for 7 hours as day