BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 03/28/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • Keepthegunonhim Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland

    @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nick_feather Nick Feather (@nick_feather) reported

    @bt_uk I have DM'd details as requested. I ordered broadband package on 25 July, nearly 4 weeks ago. This is amongst the worst customer service I've experienced. You are not the only provider.

  • LittleMisseyy Misseyy🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LittleMisseyy) reported

    @bt_uk Reported it 11 times this week mate dont get me started man service is horrendous 2 engineers who are clearly the chuckle brother's as nothing they could do other than tell me my broadband crap

  • robertsoncr craig robertson (@robertsoncr) reported

    @bt_uk Tks and have already tried that but still nothing…..works fine in living room but not connected at tv 2…….aerial is fine as been no issue or changes since we left on Wednesday and feels like something box related is causing the issue

  • ManchipMr Mr Manchip (@ManchipMr) reported

    @bt_uk Hi Gary, I'm happy to DM you with my details but I really don't want to explain the issues again after speaking with a number of people already today.

  • DeanHorn Dean Horn (@DeanHorn) reported

    @bt_uk That’s absolutely not true. My line has been disconnected so it is impossible for them to reinstate the number only start a new number. BT (YOU) have lost my number - so you need to sort this issue.

  • BickerstaffAccs Bickerstaff & Co (@BickerstaffAccs) reported

    @btbusinesscare @btbusinesscare - I had a text message saying "as agreed the complaint has now been resolved" which clearly it hasn't, so I will go to the link you sent. Thank you.

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!

  • LittleMisseyy Misseyy🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LittleMisseyy) reported

    Legit the worse provider going @bt_uk rudest staff aswell absoulte joke of a company no internet all day and speeds are crap for the price we pay 👎

  • YorksHillbilly William Hancock (@YorksHillbilly) reported

    @BTCare My elderly, vulnerable neighbour’s phone has busted (it keeps ringing even when picked it up). Her provider, @MoneysaverTele1 has been acquired by @Onestream_UK & they don't know who she is or how to fix it. Can you help? She desperately it for emergencies at night.

  • theletterbxd Brandon (@theletterbxd) reported

    @bt_uk No known problems in area and good coverage.. 4G hub is currently sat on my window sill in my office upstairs in the house so all of those things have been considered