BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 02/13/2026 22:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • Keepthegunonhim Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland

    @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cpbrfc Chris P (@cpbrfc) reported

    Absolutely shocking service from @bt_uk who take your money for full fibre broadband! The wifi signal is terrible, 2 BT engineers have confirmed it should be miles better, yet #BT now say they're not responsible for wifi speed once fibre is in property! Waste of money!!!

  • Rachel44432944 Racquel (@Rachel44432944) reported

    @WeAreOpenreach I placed a new order with BT to cancel sky - sky gave me a better deal so stayed -within 20min of ordering with BT I cancelled NoV 30th .NOW I can’t be as openreach are still saying there is new order online ! @SkyUK @btsport

  • NzoWraith EXODUS (@NzoWraith) reported

    @btsport @AskPS_UK can you please update your BT Sports app on the PS5. Everytime I try to fast forward or rewind the app crashes and starts every show from the beginning. Considering you’re increasing the price. This is extremely poor

  • robincornelius Robin Cornelius (@robincornelius) reported

    @bt_uk Yes and that does not fix it. it will happen with any device on the network. It specifically was a problem today with a win10 laptop that was brought back on site. But other devices/phones etc have done the same before. WPA2 auth works fine and it fails somewhere after this. 1/2

  • BrydonN2 BrydonN (@BrydonN2) reported

    @VixThatRuns @bt_uk Is rather - must be serious issue … but told service should be resumed by 4pm .. it isn’t

  • BazMurphy2 Baz Murphy (@BazMurphy2) reported

    @DreyfusJames @bt_uk Just tell them your canceling the contract as your not paying for a service your not receiving. They will soon sort it out.

  • Duck_Tweets Bolly Knickers (@Duck_Tweets) reported

    @bt_uk So now they’ve said it’s on and it’s not working so now they need to send an engineer but not for a few days!!! How long do you expect me to put up with this abysmal service?????

  • davidleeventers David Lee Venters (@davidleeventers) reported

    sent a survey from bt answered prob was we couldnt add anything we wanted to so was useless as only asked questions about things u wouldnt have problems with @bt_uk ie mobile value for money is 10 my internet connection value is 1

  • EpsomMental Allen_lovemymind (@EpsomMental) reported

    My @BT_UK compaints saga continues 229 days without super fast broadband and the 5th mini hub I have been sent has stopped connecting to the internet!! This definitely is begininng to feel like BT dont want me as a customer it must be a conspiracy Roll on Friday 13th January !!

  • Caldaris94 Caldaris (@Caldaris94) reported

    @bt_uk We have devices on both 2.4gz and 5gz bands. Doesn't seem to make a difference. A Few further restarts have not solved the issue either, and it seems that time isn't resolving the issue. Tried disconnecting the one thing that's working, still nothing else will connect. Very odd.