BT (British Telecom) Outage Report in Ballymena, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Andrew McCullough
(@AndrewMuckaluck) reported
from
Antrim and Newtownabbey, Northern Ireland
@meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
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peter duffy
(@PD__99) reported
from
Whitesides Corner, Northern Ireland
@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
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Thomas
(@Keepthegunonhim) reported
from
Antrim and Newtownabbey, Northern Ireland
@bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🐝 ℝ𝕪𝕒𝕟 𝕀𝕟𝕘𝕝𝕚𝕤 🐝
(@KippaxRyan180) reported
I’ve just received an email saying my services for mobile are being cancelled however I haven’t requested this. Can you help @bt_uk @BTCare
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Rick Maiden
(@RikMaiden) reported
So Trevor @BTCare offered to look into my situation. AGAIN, corporate response, hiding behind policies, contracts etc. NO help, just a waste of time.
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Zoey Charlotte🌈
(@PartyCd) reported
Cannot believe that still @btsport or @virginmedia have not got back to me regarding the red button issue we are having.
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laura
(@firewomon) reported
Our broadband has been down since Sunday night’s storms. BT texted me today to say it was fixed. It’s not. I contacted them and they wouldn’t send out an engineer until I confirmed I would pay £85 ‘if the damage has been caused by a pet or building work.’ Slow handclap, @bt_uk
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Robin
(@RobinHood2022) reported
@bt_uk anyone seeking a new broadband provider AVOID BT AT ALL COSTS!!!! They have zero customer service, inflated prices and treat people like s**t. Go anywhere but BT to save yourselves time and costs #shitservice #avoidBT @itvMLshow @bbcone
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Alan Beare 🇨🇺✊🇵🇸
(@AJMB75) reported
@bt_uk Broadband has been out in our area since Wednesday and you keep pushing the estimated fix time back. Ridiculous!!!!!
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Maria Anderson
(@MAND1705) reported
@bt_uk @AssamiteKd BT I’ve reported the same issue are you sure you’re not having issues with email?
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🏳️🌈🐈⬛ThatGaymerClarkey🏳️🌈
(@REGaymer95) reported
Why is your Internet service down? I've been trying to get back online since 12pm and I'm struggling to reconnect. @bt_uk
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Ash
(@AshboDev) reported
Can someone confirm if @bt_uk are shutting down ADSL for business in 2024 or whenever it is? Thx!
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Rob Walker
(@RobWalker01) reported
@bt_uk On going broadband service outage in Belfast BT8 - approaching 48 hours now and your estimated fix time just keeps moving later - now saying Saturday. Get it sorted!!