BT (British Telecom) outages and service status in Ballymena, Northern Ireland
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Ballymena, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
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Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland@meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem
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peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
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Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern IrelandAppalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland@bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?
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gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
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Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern IrelandAppalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Burnett (@shaunburnett) reported@btbusinesscare Once again I find myself wasting valuable time trying to sort an issue. Your advisers won't talk to me because they say my account name is wrong - it isn't I'm looking at a bill! I want to take all our lines services somewhere else!!!!
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Tobes (@theGrimey) reported@EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.
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Zahid K (@zahidk) reported@BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.
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Euan (@euanwab) reported@asha_shar Any way to have wi-fi 5ghz as default or option? Xbox is one of the only devices that defaults to 2.4ghz with no way to get 5ghz unless you disable 2.4ghz on the broadband entirely. Some providers like @bt_uk don’t allow for that or splitting the network on their routers. Help!
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nigel drew (@nigeldrew486544) reported@btbusinesscare I tried the links you sent for WhatsApp and got absolutely nowhere, BT customer service is absolutely terrible. I can't emphasise how bad your customer service is.
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Francesca Plimmer (@FranPlimmer) reported@btbusinesscare what was the point in sending the 4G box when it was never going to work. Maybe escalate the complaint to Openreach and get this sorted.
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Graeme Wallace (@Waldomatt) reported@bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.
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Openreach (@WeAreOpenreach) reported@BillSco747 @KeoghsLaw @bt_uk Hi Bill, I am really sorry to hear that damage has been caused to your property. Whilst this is never our intention, I understand accidents to happen. All of our damage claims are dealt with by Keoghs. We cannot see the status of a damage claim here. You can email them at (1/2)
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Dwain Driver (@TrainDriver1982) reported@bt_uk Neighbours have same problem. Despite your test saying nothing wrong with line - USELESS BT
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Eaters (@eaters2009) reported@bt_uk what is your problem. You are a communications company. But I can’t call you in the phone because your “system is busy”!!!