BT (British Telecom) outages and service status in Ballymena, Northern Ireland

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

• 
  gavan caldwell (@gavancaldwell) reported 3 minutes ago from Randalstown, Northern Ireland

  @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

• 
  gavan caldwell (@gavancaldwell) reported 4 minutes ago from Randalstown, Northern Ireland

  @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

• 
  Pam Cameron MLA (@PamCameronMLA) reported 9 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

• 
  peter duffy (@PD__99) reported 22 minutes ago from Whitesides Corner, Northern Ireland

  @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

• 
  Thomas (@Keepthegunonhim) reported 32 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

• 
  Andrew McCullough (@AndrewMuckaluck) reported 37 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

• 
  Pam Cameron MLA (@PamCameronMLA) reported 43 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  brody parker (@brodypa41649165) reported 1 minute ago

  @bt_uk @BTCare tiniest bit of snow and now internet is down, absolute scammers, scam half the country with your £40 for 50mb packages absolutely terrible company youfibre will put u out of business in a few years

• 
  TSLG13007 (@TSLG13007) reported 13 minutes ago

  @bt_uk absolutely appalling customer service as usual

• 
  Andrew Farrow (@Farrowmagic) reported 20 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

• 
  AP Rhondda (@ae_parry) reported 23 minutes ago

  @btbusinesscare @ofcom The real bad thing is even if I wait the usual hour. I will have to do the same thing next week because the issue never gets resolved.

• 
  John Upham (@jeupham) reported 26 minutes ago

  @bt_uk My landline (01252) 514372 was restored yesterday (April 9th) by @WeAreOpenreach (thanks!) after not working since March 9th. Who do I contact regarding compensation? @Ofcom Many thanks!

• 
  Dwain Driver (@TrainDriver1982) reported 27 minutes ago

  @bt_uk Neighbours have same problem. Despite your test saying nothing wrong with line - USELESS BT

• 
  susie dolphin (@Sudo_1962) reported 27 minutes ago

  After almost a month since our broadband went down and still no sign of a repair. Continually fobbed off by @WeAreOpenreach and @btbusinesscare

• 
  Tobes (@theGrimey) reported 27 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  Sharon Hammond (@sharonhrealceo1) reported 27 minutes ago

  BT Business strikes again. Totally unable to provide the service they promised or bill correctly. 2 years of hell at their hands. @btbusinesscare you really don’t. Broken promise after, broken promise.

• 
  MiltonKeynesCAB (@MK_CAB) reported 28 minutes ago

  @btbusinesscare Thanks , but no one's been in touch - mind you , could be difficult on a phone system that's not working. Nevertheless , nothing received on e-mail either.