BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 12/17/2025 14:45

December 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ballymena, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Ballymena.

Loading map, please wait...
City Problem Type Report Time
United KingdomBallymena E-mail
United KingdomBallymena Phone
United KingdomBallymena Internet
United KingdomBallymena Phone
United KingdomAntrim Wi-fi
United KingdomBallymena E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RichPayne86 Rich Payne (@RichPayne86) reported

    @YourSSE and @bt_uk seem to be in a competition to be the worst company in the UK. You're both absolutely useless.

  • mancbird Andrea Noble 💙 (@mancbird) reported

    @bt_uk Don’t think that’s the issue here. Something about legacy cable and it being another teams job, surely the 1st engineer knew that. There are 4 houses affected. At least an idea of when it can be fixed would be useful!

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported

    @bt_uk @yahoomail Hi. Got a new macbook. Trying to set up my yahoo mail. Tells me I need a code which will arrive by email. Codes never arrive. Is there a number I can ring please to sort this out.

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported

    @bt_uk Not sure that helps: "... unplug any existing handsets from your old service, as these will no longer work". And if the 999 emergency is to report a power cut I will need a mobile phone (assuming that there's a signal from the nearby masts).

  • mnnklllnn mnnklllnn (@mnnklllnn) reported

    @btsport Sir, I'm preparing for the university exam, but I'm out of money, I'm looking for a part-time job, but I haven't found it yet. I don't want to be a burden to my family, can you help? I'll pay when I find a job, sir, I promise.

  • historynvintage Wiltshirewench (@historynvintage) reported

    @bt_uk hi. Not sure if you can help. My phone shows I’m connected to my home router but when I’m in certain rooms it drops out to 4G, even though on my Settings it still shows linked to home router. I’d like to be getting WiFi in all the rooms at home as we pay for it

  • gordoncraig18 Gordon Craig (@gordoncraig18) reported

    @bt_uk Thanks for your marketing spiel. Still doesn’t help me with my paltry 3% increase in pension.

  • Sinc90 Simon Sinclair (@Sinc90) reported

    @bt_uk our broadband is down in SR6 and need it back up urgently. Is it local problem?

  • craggersgall Craig🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@craggersgall) reported

    @bt_uk WiFi is horrendous and the customer service is even worse

  • weejaw73 Julie 🍹🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weejaw73) reported

    @bt_uk hey I’ve sent a help DM