BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 12/03/2025 12:35

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ballymena, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Ballymena.

Loading map, please wait...
City Problem Type Report Time
United KingdomBallymena E-mail
United KingdomBallymena Phone
United KingdomBallymena Internet
United KingdomBallymena Phone
United KingdomAntrim Wi-fi
United KingdomBallymena E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported

    Unfortunately I have had to cancel Sunday’s live feed on Veeps due to poor internet speed on @bt_uk . We are supposed to be on Fibre with speeds of 52mbps but BT can only get to 4. Veeps will be issuing refunds to those who have bought tickets as soon as possible.

  • LindaB1102 LindaB (@LindaB1102) reported

    @OpenreachHelp @bt_uk 3 hours and 30.mins for this reply !!! I can see that you have an open order in place and your provider has contacted our teams over this to solve the issues, we are unable to give updates directly but I can see this is in hand

  • MrGisepi92 Gilly (@MrGisepi92) reported

    @bt_uk my BT wifi is down and also 4g on my phone is playing up. Nothing on my tv box is working. Cant get onto the BT app because it wont load. Any idea what ******** is going on? Not happy at all.

  • beckaayyxo Becky (@beckaayyxo) reported

    @bt_uk is the service down in the BD16 area please?

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • Vhyper1985 Vhyper1985 (@Vhyper1985) reported

    @bt_uk spend ages on the phone trying to get internet running since our service seems to have gone down to be told phone services not available & to go online! Would do if my internet actually worked! Any chance of getting it sorted?

  • oooiio_ callum (@oooiio_) reported

    Hey @bt_uk, how much longer do I have to complain to you guys about a problem that's persisted for almost a year now; as well as it is to do with *you* and not me. It's getting stupid...

  • Telecrylic The Telecrylic Channel 🌐 (@Telecrylic) reported

    I don't expect twitter to be any help on this but I'm absolutely convinced that Sylvestra Le Touzel (Hazel Savage from "Appropriate Adult") is the voice of the "One Five Seven Two" 1572 @bt_uk voicemail system though I've found no confirmation of this online

  • KD55 Kathleen Downes (@KD55) reported

    @bt_uk Such a shame, turns out to be a disappointment, doesn't work on a laptop either, why would you watch something on a phone screen made even smaller with thumbnail images, when you can watch it on the tv? Sounded like a good idea, but in practice nof so much.😓

  • MartinHuntbach Martin Huntbach (@MartinHuntbach) reported

    How to move home with @bt_uk broadband... 1. Call them for 45mins to book an engineer 2. Have the engineer cancel the order without telling you 3. Call them for 45mins to book an engineer 3. Have the engineer cancel the order without telling you 5. Repeat until you die...