BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 02/15/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • farawayintime68 farawayintimevintage (@farawayintime68) reported

    @bt_uk broadband off no engineer for a week Very poor service

  • shep26 David Sheppard (@shep26) reported

    @bt_uk awful customer retention team. 😡😡😡

  • CottageHotel2 The Cottage Hotel (@CottageHotel2) reported

    @btbusinesscare Knock yourselves out. Here is my complaint number IMP- 109884402 I think the IMP stands for Impossible to Make Progress

  • GerryOSulliva19 Gerry OSullivan (@GerryOSulliva19) reported

    @bt_uk So I reach out for help and you bin me off? I’ve had money taken out of my bank account for services NOT provided, a promise that money would be repaid and reneged on ,promises of service installation without completion,calls not returned.... what gives BT

  • farawayintime68 farawayintimevintage (@farawayintime68) reported

    @bt_uk disappointed with service from BT happy to take £100 pm but have to wait a week for an engineer to fix outside issue

  • grant0s Grant McLean (@grant0s) reported

    @bt_uk How do I make a complaint regarding my account being closed

  • AlexanderHemp Alex 🏳️‍🌈🇬🇧 (@AlexanderHemp) reported

    @bt_uk I hate you BT! You promised an engineer to connect my new broadband. You even said they would move the poorly installed cable. You Lied! I've just been told nobody will help set it up! The plug won't even fit in the wall and you cut me off last night from my current house

  • CottageHotel2 The Cottage Hotel (@CottageHotel2) reported

    @btbusinesscare It's not my problem it's yours. It's straightforward enough. All texts that come from your Indian call centre are chargeable to reply to . You make money off customers communication with you and even off their feedback. Disgraceful company policy so nothing to look into

  • snowy5873 Daniel DIneen (@snowy5873) reported

    @bt_uk My account and email is inaccessible for the second time this morning, I spoke to someone earlier and they solved it now it’s happened again thanking you for help in this matter.

  • Rach_A_Rama Yoni Live Once (@Rach_A_Rama) reported

    @bt_uk Honestly you’re the 7th person I’ve spoken to. Everyone has a different story and none of it adds up to any kind of help be no one seems to know what’s happening.