BT (British Telecom) Outage Report in Ballymena, Northern Ireland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (7%)

4. 

   E-mail (6%)

5. 

   Phone (6%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

• Andrew McCullough (@AndrewMuckaluck) reported 46 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

• gavan caldwell (@gavancaldwell) reported 51 minutes ago from Randalstown, Northern Ireland

  @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• CharlesGreig (@CharlesGreig) reported 5 minutes ago

  @GymSim @bt_uk That doesn’t sound good. Very frustrating customer experience no doubt.

• Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 5 minutes ago

  @bt_uk I did not get through, but currently dealing with Kelly and I hope I can fix this for my parents.

• SplinterUK (@RealSplinterUK) reported 5 minutes ago

  Wow. Had broadband for 3 weeks now and suddenly got disconnected. @bt_uk telephone support team stated my line has still not been connected yet and I only had a landline package? I ordered the Essential broadband package until Fibre 2 or infinity was available in the area...

• mia (@miadotx) reported 8 minutes ago

  @bt_uk have been on the phone with customer services everyday and still no change or help. I’m literally paying for a service that I’m not receiving ?

• Ben Craske (@bjcraske) reported 8 minutes ago

  Hey @bt_uk any word on when broadband (via @NOWTV in this case) will resume in north Norwich? Been down since late Saturday afternoon ⌚🙄

• JCB (@Plsdoright) reported 17 minutes ago

  @bt_uk Paid extra for ‘more reliable’ Wi-fi with @bt_uk but it keeps dropping out. Reported to BT and promised call back within 30 minutes. It is now over seven hours and heard nothing. Help desk as reliable as Wi-Fi!!! Advice please!

• MDM 💙 (@TheMakedah) reported 17 minutes ago

  @bt_uk We made a formal complaint about the service and managed to get through to an advisor that somewhat helped. The internet remains intermittent.

• Ell Presidente Elect (@elldivino) reported 19 minutes ago

  @bt_uk So will the engineer come back to fit the smart hub etc? I really don’t think this is good enough to be honest. I am being charged from tomorrow. If I knew you would be this bad, I would never go with BT and gone with SKY instead, so how can this rectified for me? Reduce my bill?

• mia (@miadotx) reported 21 minutes ago

  @bt_uk Had to cancel our first booking for setting up our broadband in a new house and now waiting for you to close that account to book again. Have been waiting over a week, still can’t rebook even though I’ve received an email saying the account has been closed?? 1/2

• Erika from America (@ErikaFromMurica) reported 23 minutes ago

  @bt_uk Engineer never showed up for an install today, and now I've been waiting an hour and 10 minutes on the phone to find out why. Absolutely unacceptable, I've no idea what I'm meant to do now.