BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 02/01/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bliprogers Matt Rogers (@bliprogers) reported

    @bt_uk Yes, everyday, still nothing, day 4 of no services this time. In total 28 days of no service in the last 4 months. Unable to work from home. Mifi device reset 3 times, still doesn't work. Ill try cust. service again for next few hours as I've obviously got nothing better to do

  • Ibn_i_Aadam Ibne_Aadam (@Ibn_i_Aadam) reported

    @bt_uk Nothing they beeen pranking me, 16th nov then 12th December and people on phone were terrible locating this as well.

  • Maximus2wheels North57 (@Maximus2wheels) reported

    @HelsS19 @bt_uk Good luck! The trick is to make it very clear you are neither backing down nor walking away until they sort it and you expect to be compensated. They truly are awful at customer service, you need to keep demanding a supervisor until you get one who listens.

  • Maximus2wheels North57 (@Maximus2wheels) reported

    @HelsS19 @bt_uk I hit them with both calls and emails, so they couldn't say they never heard from me. Also tell them that the case is not closed until you agree it is closed. They are good at "oh you didn't call so you must be ok now"

  • macalou21 Louise Ward (@macalou21) reported

    @bt_uk third time in one week internet has dropped. On hold for over 20 mins and still can’t get through. Poor service

  • djaysteve DJAYSTEVE🎧🎤🎼 (@djaysteve) reported

    @bt_uk I will be cancelling my account before it has even started because the imaginary hub that should have been delivered yesterday is "delayed." Till when? Complaint emailed to phillip jansen because it is impossible to get a coherent response from your customer services.

  • nareteVymrA 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿✌️👀💩☠️ (@nareteVymrA) reported

    @bt_uk Since everything change on my Bt TV Box I cannot work out what and how to get what I’m entitled to for the money I pay ,I do not have a clue what Now TV is all about , I’m not going to continue to pay for a Service I do not understand perhaps you could Direct me .

  • CxDaryn Daryn Mason (@CxDaryn) reported from Powmill, Scotland

    @bt_uk Hello. I need urgent help. My elderly housebound mother’s phone and internet is down and it’s critical for her. It also connects her community alarm in case she has a medical emergency.

  • aidenskelly Aiden Skelly (@aidenskelly) reported

    @virginmedia So you’ve sold me a service under false pretences and won’t compensate me? @SkyUK @btsport sort us out guys, I’m done with these mugs.

  • p3rfact p3RFact (@p3rfact) reported

    @markwilsonit @bt_uk its because its "pro-profit".....I mean there is a reason people call BT "Bloody Terrible" .Btw, thanks for pointing this out Mark, excellent work.