BT (British Telecom) Outage Report in Ballymena, Northern Ireland

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

• 
  gavan caldwell (@gavancaldwell) reported 6 minutes ago from Randalstown, Northern Ireland

  @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

• 
  Andrew McCullough (@AndrewMuckaluck) reported 21 minutes ago from Antrim and Newtownabbey, Northern Ireland

  @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

• 
  Pam Cameron MLA (@PamCameronMLA) reported 23 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

• 
  gavan caldwell (@gavancaldwell) reported 41 minutes ago from Randalstown, Northern Ireland

  @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

• 
  Pam Cameron MLA (@PamCameronMLA) reported 60 minutes ago from Antrim and Newtownabbey, Northern Ireland

  Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rammi Zayn (@RammiZayn) reported 4 minutes ago

  @bt_uk not sure what’s wrong with your broadband, but it’s shockingly bad, keeps dropping off, so I end out dropping in and out of meetings. Horrid at streaming anything. This is unacceptable, when we call up, you tell us to reset and that achieves nothing. Please sort it out!

• 
  crinkly mo... (@SwissKnee) reported 5 minutes ago

  3) What support can we expect from @bt_uk considering we're WFH & now we can't pay bills? Sorry to the customer service reps that have to reply to me all the time but my life is at a standstill & I'm constantly being given outdated/incorrect information & I'm properly fed up now

• 
  Paul Alves (@Paul_CTH) reported 6 minutes ago

  @bt_uk I’ve already called in and Irene says I’ve to wait til next Friday to get engineer in .. again - You Don’t seem to have a long term strategy!? Do you? or you’re not bother to spend money sending engineer out. If this continues I will cancel my contract.

• 
  Ian Witcombe (@ianwitcombe) reported 11 minutes ago

  @bt_uk Hi. Called this morning and advised I would get a call back between 10am and 12pm. Still waiting. Can you help?

• 
  Gerald (@geraldvagon) reported 11 minutes ago

  @bt_uk any problems hastings area south east.. phone lines not working

• 
  Daniel Wells (@Oracle_Dan) reported 12 minutes ago

  @bt_uk really not happy at the moment got a problem seemingly sorted just for the same one to happen again a few weeks later and now I have to wait until Monday again for it to maybe be fixed , when I’m sure it’s not my end with the problem, very let down

• 
  Trevor Lambert #SaveTheBBC (@TrevorMLambert) reported 17 minutes ago

  I wish I could be as crap at my job as people at @bt_uk, @DynoUK, @weareboxt etc are at theirs and still earn a decent living. Life would be so much easier.

• 
  Daniel Wells (@Oracle_Dan) reported 19 minutes ago

  @bt_uk I’m finding bt broadband and customer services pretty unacceptable as of late

• 
  Jade Tant 🍉🦩 (@JadeyBum1990) reported 20 minutes ago

  @bt_uk Hi, we are thinking of joining BT Fibre once our terrible connection with @TalkTalk is over and done with. Is there a live chat option anywhere I can chat with an advisor about our options and whether the service is definitely guaranteed here as wasn’t when we first moved.

• 
  MrT (@MrT_1965) reported 22 minutes ago

  @bt_uk Hi, I recently had a problem with my landline. It was fixed but the problem has returned. The line is cracklings and it is very hard to hear people. I have tried ringing you but there is a long queue. Your web chat facility is also unavailable. Can you help please.