BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 02/02/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • smylie37 Steven Smylie (@smylie37) reported

    @bt_uk how do I make a complaint about the state of the installation your “engineers” left at my house when installing my fibre broadband? An answer would be nice as your website is less than useful in this regard.

  • MattyKing30 Matty King (@MattyKing30) reported

    @bt_uk ThanksMatthew King,12a stephenson square, i just recieved a txt for appointment for tuesday,i didnt confirm this with the lady and are waiting for a call off her manager. I need complaints really but if you can help me i'll be happy

  • amzodali Amzod (@amzodali) reported

    @AFilmAWeekBlog @PrentonTommy @btsport Her analysis was Liverpool were lucky, and Sanchez was passing the ball and Fabinho shouldn't have had his foot there. Both as bad as each other tbh.

  • _carson_72 Carson (@_carson_72) reported

    @bt_uk How about fixing your service first

  • _robindickinson robin dickinson (@_robindickinson) reported

    Hello @bt_uk I'm trying to organise a PAC code however my call was eventually disconnected following a long period on hold. I'm unable to request the code via MyBT for an unknown reason, could you please advise on the best route to fix this?

  • YaZRedfern Yasmīn (@YaZRedfern) reported

    @bt_uk hi there my internet service has been down the last hour in E2 London. Can’t get onto the portal via my phone, is there an issue within the area?

  • mrandmrsstuart David Stuart (@mrandmrsstuart) reported

    @bt_uk no Internet in some of Ct1 area of Canterbury since last night. Told it's an outage but no update on how long the fix. Come on we need broadband to work from home!

  • thespeck79 Craig Speckman 🟠 (@thespeck79) reported

    @decayingcactus @btsport is shockingly bad

  • SimonAHowlett1 Simon A Howlett (@SimonAHowlett1) reported

    @bt_uk Hi Craig. It solution is to click the new BTID option and complete with an email (making sure your recovery email is not the same). This isn't clear within any FAQs, or during the process. Hope this helps.

  • carscomscommons You (@carscomscommons) reported

    @bt_uk yesterday OpenReach turned up unannounced, fitted a box in our hall, it’s wobbling and loose. Butchered our cables, left us one short. Now internet doesn’t work. Been calling all morning, nobody answers phone. Please help