BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 01/07/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Farah_Lou farah says (@Farah_Lou) reported

    over two weeks without internet in my house now. 3 adults and 2 schoolchildren have been working solely off 4g hotspots. NEVER use @bt_uk or anyone that uses @OpenreachHelp . they are utterly USELESS.

  • CloaknDapper Cloak&Dapper (@CloaknDapper) reported

    @kestermann @bt_uk @MarcAllera how about giving small villages full fibre? being stuck on wireless from junction and poor internet because no1 wants to come here, apart from #CountyBroadband, 300mbs up and down for 6months for the same price i get 25 down 4 up from u guys...

  • darrenjadams Darren Adams (@darrenjadams) reported

    @bt_uk The problem is that they call me when I'm on work phone calls, but it takes me more than 30 minutes to call back and get put through to the right person, which I don't have time to do. It would be helpful for someone to text or e-mail me to agree on a time to speak.

  • CharlesRousse1 CharlesRousse (@CharlesRousse1) reported

    Silently screaming as my twice fixed broadband almost grinds to a halt again @bt_uk Home schooling and home working has never been so fun

  • TheCynicalKitty Chris | TheCynicalKitty (@TheCynicalKitty) reported

    For a internet company with 100000's of customers @bt_uk's stock price sucks...

  • DanielCraft94 Daniel Craft (@DanielCraft94) reported

    @bt_uk Over 100 days ago I placed an order and you left me with no service for months.

  • CloaknDapper Cloak&Dapper (@CloaknDapper) reported

    @kestermann @bt_uk @MarcAllera how about giving small villages full fibre? being stuck on wireless from junction and poor internet because no1 wants to come here, apart from #CountyBroadband, 300mbs up and down for 6months for the same price i get 25 down 4 up...

  • nafisa_choudry Nafisa Choudry (@nafisa_choudry) reported

    @bt_uk Nope. I had an engineer visit booked. On your track your repair. It shows engineer has been. Which is most certainly not the case. I want to cancel my order with you.

  • Darryl_Saunders Darryl Saunders (@Darryl_Saunders) reported

    @bt_uk You are becoming a joke. You offer a great deal to stay with you instead of switching to Sky. Then say I need to cancel my (currently 24 month free) Now TV subscription then I can take your offer. I do this then you take the offer off the table. Screwed me over. Fuming

  • josey_watkins Josey Watkins (@josey_watkins) reported

    Worst service ever received @bt_uk just been cut off after 1:27 on hold. Promised 3 callbacks since Nov-Never received. Can’t resolve my complaint/low speed as can’t ever speak to a manager even though not getting my guaranteed speed they promise. How do they get away with it?