BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 02/22/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilFortune8 PhilFortune (@PhilFortune8) reported

    @bt_uk 60 + wireless connection failovers to BT mini-hub which is continuously being disabled by BT when each fault case closed without resolution. 20+ Phone calls with BT support. Unfulfilled assured promises of compensation for unusable service @ £8.30\day X 42 days.5 agents

  • PhilFortune8 PhilFortune (@PhilFortune8) reported

    @bt_uk 20+ screen shots taken from the router showing speeds ranging between 2Mb\s > 40Mb\s and service re-starts multiple times daily (confirmed by BT agents during support calls). Continuous IP address renewals. 5 Engineers confirming ‘Noise & errors on the line’ 3-4 hour visit

  • frosty0610 Frosty (@frosty0610) reported

    @bt_uk Why have you not told the residents of #Hartley and #Longfield that there is a problem with the Broadband and when it is due to be fixed - your communication is a disgrace

  • xjnaaaa Jem (@xjnaaaa) reported

    @bt_uk hello why is my hub flashing purple. I’ve followed the steps and nothing is working. Please help, I need the internet for work…

  • davidgilmour84 David Gilmour 🦧🦍 (@davidgilmour84) reported

    @bt_uk After years with BT they refused to let me pay the same price as a new customer 😞 Forced to move to Virgin Media.

  • hori_sarah Sarah Hori (@hori_sarah) reported

    @frosty0610 @bt_uk Totally agree. We are in the same area, BT’s communication is a complete disgrace at best! We are all just another account number on their customer list. You only find out how good a company really is when a problem occurs. Unfortunately in my experience they are very poor.

  • GGZiiSocial GGZii Social (@GGZiiSocial) reported

    hi @bt_uk still having issues of my upload speed consistently dropping when streaming to Twitch. Can you send an engineer or check the line? You keep saying it's ok, but it's not.

  • HamPeasyStottie Peter Old (@HamPeasyStottie) reported

    @bt_uk sent me an email saying I could have full fibre 300 for £44.95 a month. But when I click claim the offer it says I can't cause I'm a bt customer!

  • smudgeit123 sophie 👄 (@smudgeit123) reported

    @bt_uk hi hope someonee can help. We have a hub 6 and it dropped connection all the time when it does it and comes back on it doesn't auto connect back to any devices in our home.. we all have to manually press the WiFi button.. (all device settings set to auto connect)1/3

  • CompassionateAw Ingrid Ord (@CompassionateAw) reported

    @bt_uk Thanks Theresa. I don't know how to DM. Please help? then I will send all the details