BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 01/18/2026 09:30

January 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • someotherfella1 ToriesLie (@someotherfella1) reported

    @bt_uk Thanks. I know you took a month to fix the fault. That’s why I am so angry. You have discounted my bill by £16!!!!!! I am paying, still, £90 for NO SERVICES

  • xerscot Red Williams (@xerscot) reported

    @EE It's not your fault. I've been waiting over six weeks for @bt_uk to hook my internet up and gave your hub as a quick fix.

  • dowagerhrh queenb (@dowagerhrh) reported

    @Ky2404 @bt_uk Did exactly the same to us last week. Wires left hanging all over the place and white box attached to the wall at an angle. Shocking customer services too. Confirmed they'd opened a complaint then immediately confirmed they'd shut it without any action taken. Appalling

  • davidwheldrake Dave Wheldrake🎗️🇬🇧 (@davidwheldrake) reported

    @Sjopinion10 @JeffStelling I'd big hopes that Jeff, Thommo, Le Tiss, Charlie Nic would be snapped up by @btsport and then Sky could stuff their "new style" panel on Soccer Saturday. Never mind, it's probably just time to ditch it regardless.

  • spikeyb0y Mick (@spikeyb0y) reported

    @bt_uk Just off the phone with BT and feel utterly cheated. Terrible way to treat customers.

  • ATOnRadio AdamOnRadio (@ATOnRadio) reported

    @bt_uk Only lasted and hour and the same issue has happened again. Time to call up and be put on hold for an hour I've lost even more work now

  • wes_mathew Wesley Mathew (@wes_mathew) reported

    @bt_uk please can you provide me with an email address I can use to cancel my broadband account. Thank you.

  • ForestTelecoms Forest (@ForestTelecoms) reported

    @anndrajs @bt_uk @MartinSLewis Hi Andrew. If you have business BT services then we can help and guarantee to save you money

  • NeilToland2 Neil Toland (@NeilToland2) reported

    @bt_uk Engineer comes round to fix a small fault and completely puts me offline for 5 days and counting and and BT have done nothing to resolve the issue. Been lied to, constantly passed around on the phone, been told to F@*k Off - the list goes on…

  • ATOnRadio AdamOnRadio (@ATOnRadio) reported

    @bt_uk I will call your customer service team up as that will be quicker but after all the time ive lost im hoping to get a refund of this months bill