BT (British Telecom)

BT (British Telecom) Outage Report in Ballymena, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballymena, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballymena, Northern Ireland 01/24/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland

Latest outage, problems and issue reports in Ballymena and nearby locations:

  • Keepthegunonhim Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland

    @bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?

  • AndrewMuckaluck Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland

    @meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • PD__99 peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland

    @bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • steryan50 Steryan50 (@steryan50) reported

    @btsport I’m a Sky customer trying to reactivate my BT sport subscription but are the Black Friday deals only if you take out BT TV? Thanks

  • romeyromesx Romey Marrast (@romeyromesx) reported

    @bt_uk Ive been sent the email to register the virtual reward card, but its not working. Its not sending me the activation code

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally

  • Dj0499Donna Donna Jones (@Dj0499Donna) reported

    @bt_uk we are still offline and without landline since November 8th. Several dates for resolution later we are told the big day will be 18th December. Our business is being affected at a time we can ill afford for this to happen. Disabled parents cannot contact us. Come on BT!

  • gracemcg24 gracemcg (@gracemcg24) reported

    @bt_uk @ShellEnergyHome are still refusing to help me with retrieving my family's landline number that they gave away even with customer requesting to keep the 30+ year old number. Shell are continually stating it is the responsibility of BT to rectify this problem. Please advise?

  • wildkippers Huw Evans #Annibyniaeth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #FBPPR (@wildkippers) reported

    @bt_uk As I type - Yes. During today it was down from around 13:00 ish & glitchy when it appeared. Several neighbours are still w/out b/band & OpenReach ppl present don't know what the plan is to fully restore. We expect more disruption

  • peter_cook17 Peter Cook (@peter_cook17) reported

    @BlokeOfWords @bt_uk It is absolutely awful. 112 minutes on hold to get call answered, and then another hour being bounced around. When I stated I wanted to make a formal complaint, he said I would need to ring back tomorrow, as that team was closed!!!

  • SEFLloyd Sandra Felix (@SEFLloyd) reported

    @bt_uk No service since 1Dec-3 engineers- 3bt and modem replacements. About 29phone calls. No replies to my 3complaint letters. It’s beyond perplexed that a provider calling themselves British Telecom can be providing such diabolical services.

  • chrisgerrard Chris Gerrard CEnv (@chrisgerrard) reported

    @bt_uk my mother in law has spent about six hours on the phone to you trying to sort out her contract and has got absolutely nowhere. She’s paying nearly £30 a month more than me for a poorer service. What gives? Genuinely feels like she has been exploited.

  • Benjymayo Ben mayo (@Benjymayo) reported

    @bt_uk currently experiencing some of the poor BT customer service yet again, have been without Wi-Fi for 3 weeks, had promises of an engineer twice to no avail yet they still send the bill.. is there any hope left?