BT (British Telecom) Outage Report in Ballymena, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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Problems in the last 24 hours in Ballymena, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballymena, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Ballymena, Northern Ireland
Latest outage, problems and issue reports in Ballymena and nearby locations:
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gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
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Andrew McCullough (@AndrewMuckaluck) reported from Antrim and Newtownabbey, Northern Ireland@meghezzi @daveivermee @sambuzz90 @Sam_I_Rees @RobertIvermee @Glenavon_FC Someone needs to make this top quality football more accessible to public, I’d say! Remain much-miffed @btsport have never broadcast a game from Northern Ireland. I might write to Guy Verhofstadt - should be another facet of the backstop for me. Am #DanskeBankPrem
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Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern IrelandAppalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
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Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern IrelandAppalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Georgie Smales (@GeorgieSmales) reported@bt_uk I have just recieved the best customer service from LLOYD who works in connections at the Accrington office. He deserves a pay rise at the very least!!!
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Jerry (@jerrykbx) reported@bt_uk how can you mark my fault as fixed and state that I’ve told you the fault is fixed when I haven’t?!! This is really poor service #badcustomerservice #btshame
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Amanda Catling (@amandacatling) reported@bt_uk Day 8 of no internet. Engineer booked for this morning and cancelled without so much a message to let us know. New visit booked for 2nd...just got cancelled. Now rebooked. This has taken up so much time without even an attempt at a resolution. The only redeeming factor 1/2
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Tony Mullen (@tonypmullen) reported@bt_uk all of Little Barrow and Long Green (CH3 7) are down but BT are not acknowledging a major fault (sending individual engineer visits...) What's the deal here?
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Dominic Roberts (@DomincRoberts) reported@bt_uk @Ofcom BT, my parents who are over 70 have been without telephone and Broadband since 21/12/20 due to yourselves turning their line off when you shouldn't and have been promising them for over a week to reconnect them. Please fix ASAP.
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Alvamiga 🇬🇧♂️ (@Alvamiga) reported@Russats @joe606 @bt_uk Is there much point in doing the last 100m? My copper network runs at gigabit speeds and, unless you're planning in using it industrially, what sort of speeds would you need to warrant it?
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Mr𝐉Ducky Esq. III™👻🎃🦇🏳️🌈 (@MrJDucky) reported@virginmedia Naw, You can take my money for this last bill then I'm switching my mobile to @SMARTYMobileUK and Internet to @bt_uk. My gran will be getting a new provider in her house as well. Sorry's don't fix broken hearts. 💔
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Felicity Clements (@flizz2) reported@bt_uk @bt_uk thanks but pretty poor that you advertise offers and don’t follow up on them until chased. I’ve seen several other similar complaints
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Warren (@WarrenFish) reported@virginmedia Y’all are truly incapable of helping if you can’t read the above. Such poor customer service after being with you for over 10 yrs. I think it’s time I make the switch, hello @bt_uk
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Julia Marshall (@Jlmrshll) reportedMy parents have now waited 5 times for a @bt_uk engineer to turn up to install their phone line. Each time they’ve failed to turn up. No apology. No forewarning. Terrible service.