BT (British Telecom)

BT (British Telecom) Outage Report in Antrim, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Antrim come from postal codes BT41.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Antrim, Northern Ireland 01/23/2025 02:05

January 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Antrim, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Ballymena, Antrim, Newtownabbey and Belfast.

Loading map, please wait...
City Problem Type Report Time
United KingdomBallymena TV
United KingdomBallymena Wi-fi
United KingdomAntrim Internet
United KingdomNewtownabbey Internet
United KingdomBelfast Wi-fi
United KingdomBelfast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • niallflack Niall Flack (@niallflack) reported from Belfast, Northern Ireland

    The fake crowd noise on @btsport for #AVLLIV is absolutely awful

  • tonysmyth23 Tony Smyth (@tonysmyth23) reported from Belfast, Northern Ireland

    Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰

  • mattgarciablitz Matias Garcia-Constantino (@mattgarciablitz) reported from Jordanstown, Northern Ireland

    @bt_uk Hi Aidan, the engineer that was supposed to arrive between 8am and 1pm, didn’t. I had to call @bt_uk and they told me the appointment had been canceled. They were able to fix the problem and I’ll have compensation from the two missed visits and for not having Internet last month.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk My partner whose house I have moved into has only just taken out a bt contract I wasn’t meant to be moving in as quickly as I have but had to due to work I understand terminating cost need upheld but over 400 quid charges to a customer who has been with bt for four years???

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

  • darrenmcw Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland

    @bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service

  • AriffK_88 Ariff (@AriffK_88) reported from Belfast, Northern Ireland

    @bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Belfast, Northern Ireland

    @A1GOY @bt_uk I remember looking at a bill as a favour for elderly neighbours, they where paying £81 a month for stuff they never used as they were in their 70's. Got it down to £29 a month.

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.

  • No1Ghirl DefCon5 (@No1Ghirl) reported from Belfast, Northern Ireland

    @bt_uk Took a day off work yesterday for engineer to connect my broadband. No show. When I phoned customer services to complain I was told there was an issue and someone would call to update me today. Just got a text to say I won't hear anything until tomorrow. Not good enough.

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.

  • Colm1984 Colm Gordon (@Colm1984) reported from Newtownabbey, Northern Ireland

    @bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf

  • PaddyMUA paddy mcgurgan (@PaddyMUA) reported from Drumbeg, Northern Ireland

    @bt_uk The biggest issue is your team not knowing why my order has an issue and 4 service agents not calling me back when they promised to investigate & clarify

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • floggerlaura Laura (@floggerlaura) reported

    @bt_uk Thanks but unfortunately that particular link says there are no issues. I'll keep an eye on it and reset the smart hub from time to time (currently has an orange light)

  • BadgerSporran Badger Sporran (@BadgerSporran) reported

    @bt_uk my 87 year old father in law who has a disabled wife has been without a landline since 7 Oct. Engineers have visited dug holes, scratched heads and dug more holes! Message says “person you are calling is in the phone”. Simply not good enough service - DM me for details

  • Eddyforty EddyForty (@Eddyforty) reported

    @bt_uk well its past the time for my internet to have been fixed and its still not working. What the hell is taking so long?

  • emmaian1 Blu_zoo (@emmaian1) reported

    @bt_uk Morning I'm having issues sending/receiving calls. How can I see if there is an issue in my area for mobile?

  • HarryWilding_ Harry Wilding (@HarryWilding_) reported

    Why does @btsport only work for like 30 seconds on my PS5 and then just starts endlessly buffering??? Awful app ffs @bt_uk

  • PhilW_lt_n Ph_l Walt👁️n B➕ 💙 (@PhilW_lt_n) reported

    @ruthpwasb @btsportrugby @btsport having issues here. Watching on the laptop and the screen goes black every few mins and needs refreshing.

  • SannanIqbalUK Sannan Iqbal🏳️‍🌈 #MentalHealth #CerebralPalsy (@SannanIqbalUK) reported

    Spent the day onto both @AppleSupport & @bt_uk. Absolutely amazing support from the Apple team on both sides of the Atlantic as always. I can’t say the same for BT’s customer service though as they’ve honestly driven me up the wall today. 🙏 I don’t have to deal w them again.

  • GSith85 Gareth (@GSith85) reported

    Most useless app in the world.. @btsport ps5 app. Breaks down after 3 seconds constantly. Impossible to watch any content on.

  • Eddyforty EddyForty (@Eddyforty) reported

    @bt_uk I was told i could get an update on my internet being restored after it being down for 5 days now.

  • peermamode p (@peermamode) reported

    @bt_uk Unfortunately, this doesn’t help me.