BT (British Telecom) outages and service status in Antrim, Northern Ireland
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Antrim, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 14, 1:28 PM GMT+1.
- E-mail (40%)
- Internet (40%)
- Wi-fi (20%)
The latest reports from users having issues in Antrim come from postal codes BT41 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Antrim, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Antrim, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Antrim, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Antrim, and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Antrim
|
Wi-fi | 2 days ago |
|
Belfast
|
Internet | 11 days ago |
|
Belfast
|
13 days ago | |
|
Belfast
|
17 days ago | |
|
Belfast
|
Internet | 20 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Antrim, Northern Ireland
Latest outage, problems and issue reports in Antrim and nearby locations:
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Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern IrelandAppalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP
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lc (@larrycon1967) reported from Dunmurry, Northern Ireland@bt_uk is their issues in BT412BE as I've no broadband this morning
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David (@davidtcfc) reported from Belfast, Northern Ireland@bt_uk your customer service from multiple team members has been nothing but disgraceful from 24/06/21. Your staff promise the world but never deliver. Do they whisper sweet nothings to get rid? 10+ calls, no answers and hours wasted
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Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland@bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?
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NM (@mahaff1977) reported from Belfast, Northern Ireland@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
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Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers
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Tony Smyth (@tonysmyth23) reported from Belfast, Northern IrelandIs @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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Peter Craven (@blueskyvideoguy) reported from Belfast, Northern IrelandIs there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
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Niall Flack (@niallflack) reported from Belfast, Northern IrelandThe fake crowd noise on @btsport for #AVLLIV is absolutely awful
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk It’s fine I understand there obviously is no loyalty with bt to customers or common sense used Regret advising my partner took out a bt contract and will cancel as soon as it is possible The same applies for my ee contract Have a good day
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Matias Garcia-Constantino (@mattgarciablitz) reported from Jordanstown, Northern Ireland@bt_uk Hi Aidan, the engineer that was supposed to arrive between 8am and 1pm, didn’t. I had to call @bt_uk and they told me the appointment had been canceled. They were able to fix the problem and I’ll have compensation from the two missed visits and for not having Internet last month.
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Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk losing my job, struggling to pay bills and have appointment for an emergency brain scan tomorrow. are one of your belfast employees going to take me to my appointment??????
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gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
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Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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peter duffy (@PD__99) reported from Whitesides Corner, Northern Ireland@bt_uk how do i check my Internet speeds, they seem to be shockingly slow, so much so that I've had to use my 4g to compose this message......
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paddy mcgurgan (@PaddyMUA) reported from Drumbeg, Northern Ireland@bt_uk The biggest issue is your team not knowing why my order has an issue and 4 service agents not calling me back when they promised to investigate & clarify
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Gray (@iamdg755) reported@bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.
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Mert (@mertisbrilliant) reported@bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?
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MikeyyBarbatoo. (@MikeyBarbatoo94) reported@SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.
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🐧 Me Might be Animal! 🐧 (@me_not_animal) reportedBig shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband haven’t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments
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Tom Tolkien (@tomtolkien) reported@bt_uk Why don’t you just fix your website?
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Loretta Livingstone (@L_Livingstone1) reported@bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?
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Chris Hill (@dochill82) reportedSo tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?
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Lisa Mackenzie (@lnmackenzie1) reported@bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.
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read steel ball run (@booker213) reported@bt_uk That number was unhelpful and still required a login, so wouldn't let me proceed. I just need to find out if there is an already reported error in my area or if it needs to be reported. That should be public information.