BT (British Telecom) outages and service status in Antrim, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Antrim, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (50%)
- Wi-fi (25%)
- Phone (25%)
The latest reports from users having issues in Antrim come from postal codes BT41 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Antrim, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Antrim, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Antrim, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast, and Antrim.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
Internet | 13 days ago |
|
Belfast
|
Internet | 15 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Antrim, Northern Ireland
Latest outage, problems and issue reports in Antrim and nearby locations:
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georgeinbelfast (@georgeinbelfast) reported from Belfast, Northern Ireland@KezRandle @btsport Damn !
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk he was of no help. you ppl never are. will be going to the ombudsman. i want my loss of wages. how do you ppl expect me to feed so many kids without a wage? we are in the middle of a living crisis! not acceptable at all
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Gareth O’Hare (@GarethOHare3) reported from Belfast, Northern Ireland@cambridgebarber @bt_uk Seems your getting positive support there, hope all works out
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paddy mcgurgan (@PaddyMUA) reported from Drumbeg, Northern Ireland@bt_uk The biggest issue is your team not knowing why my order has an issue and 4 service agents not calling me back when they promised to investigate & clarify
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk honestly hope all ur calls are recorded. going to ofcom , since i was told by the last person i spoke to, that no engineer will be brought out again, since nothing seems to be the problem on their side, yet 5 phones and nothing works this is what @bt_uk want me to pay for
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Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk I’ve read the terms just a shocking way to treat customers who have been loyal for years and moving to an address with bt As I say great service
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phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk losing my job, struggling to pay bills and have appointment for an emergency brain scan tomorrow. are one of your belfast employees going to take me to my appointment??????
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inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland@bt_uk going on nearly two weeks no internet. failed appointments, being lied to etc. i defo would NEVER recommend these absolute idiots! now they switched the mini hub off, that barely works. lost my job because of them btw. defo going to watchdog and the papers
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Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern IrelandAppalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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lc (@larrycon1967) reported from Dunmurry, Northern Ireland@bt_uk is their issues in BT412BE as I've no broadband this morning
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NM (@mahaff1977) reported from Belfast, Northern Ireland@BTCare is there something wrong with the signal on the bbc for the football ? Continually freezing black screen as well
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Andy Kirkpatrick (@wakirkpatrick) reported from Belfast, Northern Ireland@_slimmer_ sorry you had a bad experience with at @bt_uk (i had a great 21yr there) The social media team up at Enniskillen are a great bunch and i’m sure they would help you out!
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Tony Smyth (@tonysmyth23) reported from Belfast, Northern IrelandIs @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland@tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.
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Peter Craven (@blueskyvideoguy) reported from Belfast, Northern IrelandIs there a worse customer support service than the one from @bt_uk @BTCare ? #BTDontCare
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Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland@bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.
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Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland@bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.
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Thomas (@Keepthegunonhim) reported from Antrim and Newtownabbey, Northern Ireland@bt_uk hey, I can't login to my account on the website. No matter the browser, mobile or computer it always tells me to update my browser (using multiple browsers, all current versions) What can I do?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Witold Chojnowski (@Boytjie8) reported@BTCare hello, i am abroad in travelling In Croatia atm. Bt randomly disabled my email.having spent three hours with your messaging team it is still, not working. What do I do? I would like to speak to someone on a phone
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Berni (@BikerBerni) reported@bt_uk Yet again BT email not working.
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David Gray (@davidgraywrites) reported@btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?
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Kevin Chubb (@swanseagas) reportedIt only took @bt_uk 14 days to fix the broadband we pay them to provide. And it lasted a good 9 hours before it stopped working again. We should be grateful really. Incompetence on an industrial scale. Bravo. What a shambles.
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Kevin Fowler (@KevinF1311) reportedSo I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk
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Scooby Miller (@Ragingtaxpayer) reported@bt_uk Fibre down again in G13, getting sick of this. Ever since you jumped in with EE the service has been garbage. Sick of paying you people good money for crap internet.
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🏴 james buxton 🏴 (@buxton081) reported@bt_uk I’m having an issue retrieving my emails is there something wrong on your end?
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Janey Sinnett (@JaneyJaney77) reported@bt_uk what is going on with btinternet? I can’t access my emails, currently in a lengthy queue for online help
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Lisa Mackenzie (@lnmackenzie1) reported@bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.
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Shoshanah Cohen (@sc2987) reported@bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).