BT (British Telecom)

BT (British Telecom) Outage Report in Antrim, Northern Ireland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Antrim, Northern Ireland 11/30/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Antrim, Northern Ireland

The most recent BT (British Telecom) outage reports came from the following cities: Belfast, Newtownabbey and Ballymena.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Phone
United KingdomBelfast Internet
United KingdomNewtownabbey Wi-fi
United KingdomBelfast Wi-fi
United KingdomBallymena E-mail
United KingdomNewtownabbey E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • mattgarciablitz Matias Garcia-Constantino (@mattgarciablitz) reported from Jordanstown, Northern Ireland

    @bt_uk Hi Aidan, the engineer that was supposed to arrive between 8am and 1pm, didn’t. I had to call @bt_uk and they told me the appointment had been canceled. They were able to fix the problem and I’ll have compensation from the two missed visits and for not having Internet last month.

  • AriffK_88 Ariff (@AriffK_88) reported from Belfast, Northern Ireland

    @bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • niallflack Niall Flack (@niallflack) reported from Belfast, Northern Ireland

    The fake crowd noise on @btsport for #AVLLIV is absolutely awful

  • gavancaldwell gavan caldwell (@gavancaldwell) reported from Randalstown, Northern Ireland

    @bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell

  • StripeyMiata Jonathan McCormack (@StripeyMiata) reported from Belfast, Northern Ireland

    @A1GOY @bt_uk I remember looking at a bill as a favour for elderly neighbours, they where paying £81 a month for stuff they never used as they were in their 70's. Got it down to £29 a month.

  • tonysmyth23 Tony Smyth (@tonysmyth23) reported from Belfast, Northern Ireland

    Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.

  • PamCameronMLA Pam Cameron MLA (@PamCameronMLA) reported from Antrim and Newtownabbey, Northern Ireland

    Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy

  • darrenmcw Darren McWilliams (@darrenmcw) reported from Belfast, Northern Ireland

    @bt_uk having problems with my bt sport and sky sports channels. I have reset box etc. Internet connection good.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @MarcAllera @bt_uk Shame you charge an existing bt and ee customer working for the nhs 400 to terminate a contract due to house move. The house I’m moving to has bt Cannot wait to change provider ASAP

  • PaddyMUA paddy mcgurgan (@PaddyMUA) reported from Drumbeg, Northern Ireland

    @bt_uk The biggest issue is your team not knowing why my order has an issue and 4 service agents not calling me back when they promised to investigate & clarify

  • Colm1984 Colm Gordon (@Colm1984) reported from Newtownabbey, Northern Ireland

    @bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf

  • No1Ghirl DefCon5 (@No1Ghirl) reported from Belfast, Northern Ireland

    @bt_uk Took a day off work yesterday for engineer to connect my broadband. No show. When I phoned customer services to complain I was told there was an issue and someone would call to update me today. Just got a text to say I won't hear anything until tomorrow. Not good enough.

  • scullionoflarne Andrew Scullion (@scullionoflarne) reported from Belfast, Northern Ireland

    @NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔

  • phillipkerr79 phillip kerr (@phillipkerr79) reported from Belfast, Northern Ireland

    @bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • xSEMPITERNAL012 xSEMPITERNAL012 (@xSEMPITERNAL012) reported

    @bt_uk hi, so a while ago I asked when we first moved in for the port to be upstairs. However this was not done - I then contacted again asking for this and after 3 attempts none of the engineers said they had ladders? And it was never followed up.

  • BrianGibbsbj Brian Gibbs (@BrianGibbsbj) reported

    @bt_uk Good Morning Team, The current failure in Portsmouth is now ever 2 weeks being down, with completion dates being consistently moved. What is the real problem and a realistic date for the Broadband is working again, and since I am a business user it is causing issues.

  • kpearny Karen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿💙💛 (@kpearny) reported

    @OpenWaterAdvice @bt_uk They said they sent email so I have to accept that. Although I check daily and would have seen. Never mind. Thanks though Dan.

  • Tom_Sawyer_23 Tom Forrester (@Tom_Sawyer_23) reported

    Hello @bt_uk . Our building has been without internet since Friday. We were assured then that internet would be restored within 24 hours. Frankly, this is appalling service.

  • jamesrooke James Rooke (@jamesrooke) reported

    Another cancelled appointment from @WeAreOpenreach and @bt_uk today. 8 weeks after placing order for BT full fibre, still nothing. @virginmedia not looking so bad now

  • SusanNicholas19 Susan Nicholas (@SusanNicholas19) reported

    @bt_uk hi ..can not log into account is there a problem???

  • Ro8ynUK Robyn (@Ro8ynUK) reported

    @bt_uk Hi. Please can you direct me to the right person to speak to but I need to know if the Internet is down in Maidenhead. Thanks

  • Carolyn55958218 Arielle88 (@Carolyn55958218) reported

    @bt_uk No thanks, I don’t think there’ll be much you can do. If Lynette in your CEO #PhilipJansen @BT_UK Executive Customer Resolution Team can’t sort it - she has all my details and couldn’t resolve it other than to say ‘phones are in the post’(which they have been for 2 weeks now!)

  • CryptoGamer4591 The NFT Crypto Gamer 🕹 Mattski45 (@CryptoGamer4591) reported

    @Muhamme45506278 @bt_uk Yeah since I swapped 2 weeks ago it’s been crap

  • lenka49156379 lenka (@lenka49156379) reported

    @bt_uk guys I wanted Friday 5 hrs for move connection- u no show. I called Saturday for one Hr- wanting to cancel contract.. was asked to give u last chance. Now waiting for a call back.. last year and this year you failed me. What next? Love to be connected for good