BT (British Telecom) Outage Report in Antrim, Northern Ireland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Antrim, Northern Ireland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Antrim, Northern Ireland
The most recent BT (British Telecom) outage reports came from the following cities: Belfast and Newtownabbey.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Belfast |
Phone | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi | |
| Belfast |
Wi-fi | |
| Ballymena |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Antrim, Northern Ireland
Latest outage, problems and issue reports in Antrim and nearby locations:
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DefCon5
(@No1Ghirl) reported
from
Belfast, Northern Ireland
@bt_uk Took a day off work yesterday for engineer to connect my broadband. No show. When I phoned customer services to complain I was told there was an issue and someone would call to update me today. Just got a text to say I won't hear anything until tomorrow. Not good enough.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
Read the replies (this is simply awful) shameful response. Just the £7 Billion in their coffers. #talktalk and #BTSport also awful with their responses.
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Tony Smyth
(@tonysmyth23) reported
from
Belfast, Northern Ireland
Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@NEWSKIN2018 @btsport Can't think of a worse combination than Dempsey and McManaman. Awful.
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georgeinbelfast
(@georgeinbelfast) reported
from
Belfast, Northern Ireland
@KezRandle @btsport Damn !
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Matias Garcia-Constantino
(@mattgarciablitz) reported
from
Jordanstown, Northern Ireland
@bt_uk Hi Aidan, the engineer that was supposed to arrive between 8am and 1pm, didn’t. I had to call @bt_uk and they told me the appointment had been canceled. They were able to fix the problem and I’ll have compensation from the two missed visits and for not having Internet last month.
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Colm Gordon
(@Colm1984) reported
from
Newtownabbey, Northern Ireland
@bt_uk I've just turned once of your engineers away as they've arrived 45 miles from where they should be. They should be attending my parents fault 45 miles away. I've never reported a fault on my line........Cheeky Elf
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Phil Patterson
(@PhilPatterson2) reported
from
Belfast, Northern Ireland
To make matters worse I’ve just received a call intended from @bt_uk for “Mr Ray Moreland” commiserating with me on my divorce and credit problems, but asking me for £86. Consistent lies and incompetence, now a GDPR breach. P.S Sorry to hear Ray 👍
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Ariff
(@AriffK_88) reported
from
Belfast, Northern Ireland
@bt_uk having issues with home broadband. Keeps going off around 2pm nearly every day. Have a feeling there's a problem with when your DLM reboots my line or there's probably REIN affecting it. I don't know if there's an outage in BT3 area, but your service status says issues
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Andrew Scullion
(@scullionoflarne) reported
from
Belfast, Northern Ireland
@tiff_tv @OfficialWRC @btsport The WRC commentary is usually pretty poor too. They never seem to know what's going on.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk so as an nhs worker who has been a loyal bt customer for 4 years I have been hit with charges of nearly 500 for terminating a contract as I have to move in with my partner(who has bt) great way to treat a loyal customer who has had to move home whilst working during
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Sorry I must be getting mixed up about Superfibre and Infinity did not know the difference BT told me last night I was on the list for infinity- could you Confirm that sorry to be a pain that’s me finished thanks again for your help Gavan caldwell
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk how come you can’t move billing date for a customer who has been loyal for nearly four years,something EE did in second Guess that’s made my decision to switch providers in July easier 🤔🤔
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @BTCare who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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Pam Cameron MLA
(@PamCameronMLA) reported
from
Antrim and Newtownabbey, Northern Ireland
Appalling customer service from @bt_uk who capped broadband for months on their ‘high speed’ deal and now refuse to compensate.
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paddy mcgurgan
(@PaddyMUA) reported
from
Drumbeg, Northern Ireland
@bt_uk The biggest issue is your team not knowing why my order has an issue and 4 service agents not calling me back when they promised to investigate & clarify
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gavan caldwell
(@gavancaldwell) reported
from
Randalstown, Northern Ireland
@bt_uk Yes it’s brilliant news - maybe I am confused - There is no Superfibre Broadband being offered to my area - yet I can receive it directly into my individual home - maybe 3 to 4 months - could you confirm that - would be over the moon. Thanks for your help.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@bt_uk Jordan on your customer service team needs a pay rise after having to deal with customers like me 😂😂 Great guy
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Niall Flack
(@niallflack) reported
from
Belfast, Northern Ireland
The fake crowd noise on @btsport for #AVLLIV is absolutely awful
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Jonathan McCormack
(@StripeyMiata) reported
from
Belfast, Northern Ireland
@A1GOY @bt_uk I remember looking at a bill as a favour for elderly neighbours, they where paying £81 a month for stuff they never used as they were in their 70's. Got it down to £29 a month.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha Jane Jones
(@samjjones73) reported
@DreyfusJames @bt_uk I used to work for BT so I was with them for years. Service wasn’t great, but it was free as part of a benefits package. As soon as I left I switched to Sky. We haven’t had any problems with their service
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Lily London
(@lilypatious) reported
.@bt_uk @openreach Ver disappointed in your service. Booked an engineer to fit new wifi yesterday, they never turned up - no explanation. Now we aren’t being offered another engineer appointment until the 27th of Jan. My partner works from home so that’s 16 days of no work? Huh?
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Anna
(@annakategwen) reported
@bt_uk We were approached on our doorstep in November offering us full fibre - we agreed to switch, with an early January installation. We’re now told an engineer won’t reach us for at least a month; we’re without wifi and can’t do our jobs. This is pretty awful - can you help?
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jamie poulter
(@jamiepoulter1) reported
@btbusinesscare @BTCare I am absolutely disgusted with the shocking service I am reviewing from you at the moment not even a courtesy phone call to say that the job is gonna take longer than it should of taken
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Keith Beddows
(@beddows_keith) reported
@DreyfusJames @bt_uk I feel you pain pal, every morning and every evening without fail my broadband speed drops to almost non existent. When contacting bt the signal is back to normal🤬🤬nothing wrong g apparently. Although I am on my 4th router.
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Jane
(@JD5414) reported
@DreyfusJames @bt_uk BT are the worst, I haven't used them for years for that reason
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Sue Henderson 💙
(@HathorsDaughter) reported
@DreyfusJames @bt_uk They've clearly not changed in over two decades when I fled from them and vowed never to give them a penny ever again. I'm sorry you're having to endure their inadequacies. I hope they sort it out soon.
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AFY B
(@MRAFYB26) reported
@bt_uk Nope, they said they would call me today at 12, nothing. Imagine if I had breached the contract, you’d chase me for every penny of the contract. I’ll be making a formal complaint
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david
(@david55034076) reported
@DreyfusJames @bt_uk expensive,,and ****,, i got stung,,reported intermitent fault,,bt couldnt find it,,they still charge you,,157 pounds,,fault remained,,i left for sky
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Miss P the 🌍HoD🙋♀️🏳️🌈
(@Geog_Miss_P) reported
@bt_uk can you help? My 91yo grandma has been without a landline since 21/12, your engineer said its a major fault and cannot be fixed, "for weeks" but she's the only house experiencing it. She lives alone and doesn't use the Internet/mobiles so is vulnerable.