BT (British Telecom) Outage Report in Marlow Bottom, Buckinghamshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Marlow Bottom, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Marlow Bottom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Marlow Bottom, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesham, Marlow, High Wycombe, Slough, Reading, Windsor, Bourne End and Amersham.
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Community Discussion
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BT (British Telecom) Issues Reports Near Marlow Bottom, England
Latest outage, problems and issue reports in Marlow Bottom and nearby locations:
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Zubair (@zubi89) reported from Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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karl matthews (@karlos437) reported from Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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James Parker (@PF_BootCamp) reported from Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Keith Cox (@keithcox74) reported from Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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Henley-on-Thames (@HenleyPhotos) reported from Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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David Bruton (@OutdoorDaveGB) reported from Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Olly Shah (@OllyShah) reported from Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Olly Shah (@OllyShah) reported from Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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peter (@peter33266430) reported from Slough, England
@bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing
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Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England
COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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peter (@peter33266430) reported from Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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peter (@peter33266430) reported from Slough, England
@bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon
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John Gubba (@JohnGubba) reported from Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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John Gubba (@JohnGubba) reported from Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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peter (@peter33266430) reported from Slough, England
@bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.
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peter (@peter33266430) reported from Slough, England
@bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet
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Neilly g (@NeilGenders1) reported from Chorleywood, England
@flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT
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peter (@peter33266430) reported from Slough, England
@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mr London (@mrlondon_ncb) reported
@bt_uk hi, my internet keeps dropping off again and again over the past two days and texting 61998 isn’t working either. Why is your service seemingly completely down? Sigh, can you offer any help? I’m in N8.
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Rachel Beck (@Rachelb105) reported
@MikeMaddox10 @bt_uk @virginmedia Sorry you had this experience too; ‘entirely unsatisfactory’ is a description I recognise well. Awful customer service.
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Kevin Cook (@kevincookdevon) reported
@bt_uk Turned up today couldn't fix it told wife he was going outside to check the lines disappeared and closed the fault down i called him and said where did you go he left to do other jobs came back after i moaned looked again fault still not fixed
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Bob Slott🖤 (@bobslott) reported
Bad news is no more @BristolBears games on @btsportrugby for the rest of the season. Surely @btsport need to change that
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Rachel Beck (@Rachelb105) reported
So good to talk to @bt_uk customer relations after a very stressful experience with @virginmedia BT advisor listened carefully and really tried to help, unlike Virgin which felt like a cycle of frustration via online chat, WhatsApp chat & on the phone #stayingwithBT #dayoff
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Paul William Monks (@paulwilliammonk) reported
@Martin911 @EE @bt_uk Its awful isnt it?! Especially when sky has cheaper contracts and isnt raising prices.
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Tom Holland (@Tomahol1) reported
Day 59 without internet @bt_uk. My internet bill has just been taken, and I've received no service at all for the billed period. You aren't upholding your contract that I pay for. I'm not allowed to speak to @WeAreOpenreach to get this fixed, that's your job. Do it. #stilloffline
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MONK (@PAULMONK) reported
@bt_uk That just takes me in a big loop back to the above page with the broken link.
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Tony Blaney (@Tonyblaney) reported
@bt_uk @EE my network download speed is 6.21 mbps. Yet the costs are rising. This is not good.
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Emma Wilde Hale 🇺🇦 (@RealWilde) reported
@bt_uk @BTSopenreach help ! My hub has stopped working again - had BT then openreach engineer out to it recently and couldn’t find anything & contacted someone to rest remotely and it solved it - can this be done again.