BT (British Telecom)

BT (British Telecom) Outage Report in Princes Risborough, Buckinghamshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Princes Risborough, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Princes Risborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Princes Risborough, Buckinghamshire, England 09/05/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Princes Risborough, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesham, Marlow, High Wycombe, Bourne End, Aylesbury and Amersham.

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City Problem Type Report Time
United KingdomChesham Internet
United KingdomChesham Internet
United KingdomMarlow Phone
United KingdomHigh Wycombe Phone
United KingdomChesham Phone
United KingdomBourne End Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Princes Risborough, England

Latest outage, problems and issue reports in Princes Risborough and nearby locations:

  • markbaker1966 Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    @bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡

  • carboncoach Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported from Marlow Bottom, England

    Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • Tring_Astro Tring Astro (@Tring_Astro) reported from Tring, England

    @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

  • NishTracey Tracey (@NishTracey) reported from Aylesbury Vale, England

    @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied

  • mhunnibell Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • soapstars2k Mrs C (@soapstars2k) reported from Aylesbury Vale, England

    @bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.

  • RobPercyPhoto Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

  • markbaker1966 Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever

  • jwedwards1 John Edwards (@jwedwards1) reported from Marlow Bottom, England

    @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealShuban Shuban (@TheRealShuban) reported

    @BTCare Now my BT digibox is no longer playing back any new recordings....@skytv dont have this issue are you trying to push me to them?

  • M4141212 M4121212 (@M4141212) reported

    @bt_uk HELP PLS I am trying to order my ps5 with the code. Had to reset password before checking out and now I can't because it says code is already in use. HELP

  • HighburyReport Highbury Report (@HighburyReport) reported

    @bt_uk hi, I’m having issues with my BT code for the PS5, any help would be appreciated as I can’t get through to customer services!

  • ZacWilliams__ Zac Williams (@ZacWilliams__) reported

    @bt_uk any chance for a ps5 access code. I’m a broadband and tv customer paying £80 pm and not received an access code? Thanks.

  • jsphpb Joe (@jsphpb) reported

    @bt_uk Broadband customer but no PS5 code in my Offers or email. How do I get my code?

  • DjClionaD Cliona Devenney (@DjClionaD) reported

    @bt_uk any chance of a code for ps5 order?? Registered but never received one

  • CBTHathiTherapy Helen Watson (@CBTHathiTherapy) reported

    Well today has been challenging @bt_uk And now closing a complaint when it’s not even resolved?! Costing my business - a week without internet. Looking forward to moving on - “loyal” customer they said?! Hmm #joke #notlaughing Today I’m not loving utility providers!!

  • markjVFXGAMING Mark Jones (@markjVFXGAMING) reported

    @rosamaitland2 @SarahDuckDavies @bt_uk One thing I’d advise is set up a BT Shop account before you queue. I had a mild heart attack mid masker as my usual BT login didn’t work but that’s because it switches to BT shop login midway through basket. Hope this helps.

  • markhoundhine Mark Hine (@markhoundhine) reported

    This isn’t going well is it @bt_uk ?! Two no shows in 3 days... Absolute joke of a service that has been dragging on for over 6 weeks 🤬 #bt #noshow #joke

  • danredland Danredland (@danredland) reported

    @bt_uk promised a call back four days in a row. still waiting. awful service