BT (British Telecom) Outage Report in Princes Risborough, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Princes Risborough, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Princes Risborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Princes Risborough, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: High Wycombe, Marlow, Amersham, Aylesbury, Berkhamsted, Tring, Beaconsfield, Thame, Gerrards Cross, Chesham and Princes Risborough.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
Phone | |
| Marlow |
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| High Wycombe |
Wi-fi | |
| Amersham |
Internet | |
| High Wycombe |
||
| High Wycombe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Princes Risborough, England
Latest outage, problems and issue reports in Princes Risborough and nearby locations:
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever
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Tracey
(@NishTracey) reported
from
Aylesbury Vale, England
@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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Tring Astro
(@Tring_Astro) reported
from
Tring, England
@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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Whisk(e)y Chap 🏴🥃🇺🇦
(@whiskeychap) reported
from
Lacey Green, England
@shot_stone @uk_whisky @bt_uk I used it for that too, no issues?
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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Keith Cox
(@keithcox74) reported
from
Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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Rob Smith
(@robsmithrugby) reported
from
Tring, England
Excited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you
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Chris Green
(@chrisgreen) reported
from
High Wycombe, England
The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp
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Marcus Hunnibell
(@mhunnibell) reported
from
Princes Risborough, England
COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
@bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Paul Whelan
(@PaulWhelanTweet) reported
from
Aston Clinton, England
@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router please so I know if thats the problem or not, thanks
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Rob Smith
(@robsmithrugby) reported
from
Tring, England
Just been informed from BT call office 0800 111 4567, engineer appointment now is 5th Jan - fault registered Boxing Day. They also accused Twitter accounts @bt_uk and @BTGroup and @BTSopenreach as scammer accounts. Also say BT customer resolution doesn’t exist. Happy New Year.
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Pearson
(@ToonManic) reported
@bt_uk Rejoining BT with the same email address. When I login with my old BTID it's not showing that I have any services. Will my new account link to my original ID?
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stevep
(@Stevearsenal2k) reported
from
Hadley, England
@bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?
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Keith fogarty🇮🇪🇵🇸🔴⚪
(@Aubadaboss) reported
@AdamLopacki93 @btsport Every time i hear the commentary i feel like I'm locked in the personification of a never ending cliché black hole.
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Jeb Mayers
(@JebMayers) reported
I feel that @bt_uk have really failed in their duty of care for their elderly customers. She only knows BT having been with you for all her life. Just for the record, other providers would give her the same service at the same speed for a fraction of the price.
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Steve Reid #Bluehand #ProBrexitRebel #NoWhiteGuilt
(@Steve__Reid) reported
Get that woman off @btsport AWFUL.
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dazzerg
(@dazzerg1) reported
@bt_uk Yes I am... spoke with the Executive office team - who state (unbelievably) it is out of their control. They are “confused”.... So much for customer service..!!!
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stevep
(@Stevearsenal2k) reported
@bt_uk can anyone help with the above? Thanks
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Steven Sharp
(@smadgerman) reported
@bt_uk fed up with poor broadband! Changed to Halo n had the worst speeds, gone from 50mbps to 34ish at best changed hub no better now we struggle to get 2mbps on an evening 🤬engineer be out “its the phone” changed phone no better ! 2 hubs 2 phones still poor 🤬
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GRAHAM
(@GBALDW) reported
Switched to @bt_uk Broadband on 20th November. Still haven't got internet access. On hold for an hour each time i call and never get any further forward. I don't recommend them at all. Very disappointed.
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Stuart Bourn
(@StuartBourn) reported
@bt_uk it’s now been 5 days since I have been able to send any emails from my Btinternet account from an Apple device. I have reset the password, deleted and reinstalled the app and still not able to send emails?? Come on BT, what is the issue!!!!! Frustrated