BT (British Telecom) Outage Report in Aylesbury, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Aylesbury come from postal codes HP21.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Aylesbury, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Aylesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Internet | |
| Aylesbury |
Wi-fi | |
| Aylesbury |
Total Blackout | |
| Aylesbury |
Internet | |
| Leighton Buzzard |
Internet | |
| Berkhamsted |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Aylesbury, England
Latest outage, problems and issue reports in Aylesbury and nearby locations:
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Caroline Jarrett
(@cjforms) reported
from
Leighton Buzzard, England
@bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks
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Rob Smith
(@robsmithrugby) reported
from
Tring, England
Excited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me
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James Clark
(@jaclark1980) reported
from
Leighton Buzzard, England
Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.
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Marcus Hunnibell
(@mhunnibell) reported
from
Princes Risborough, England
COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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Mrs C
(@soapstars2k) reported
from
Aylesbury Vale, England
@bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
@bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡
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Rob Smith
(@robsmithrugby) reported
from
Tring, England
Just been informed from BT call office 0800 111 4567, engineer appointment now is 5th Jan - fault registered Boxing Day. They also accused Twitter accounts @bt_uk and @BTGroup and @BTSopenreach as scammer accounts. Also say BT customer resolution doesn’t exist. Happy New Year.
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Alison Young
(@Scottishtigger) reported
from
Leighton Buzzard, England
Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk
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Whisk(e)y Chap 🏴🥃🇺🇦
(@whiskeychap) reported
from
Lacey Green, England
@shot_stone @uk_whisky @bt_uk I used it for that too, no issues?
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Tracey
(@NishTracey) reported
from
Aylesbury Vale, England
@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever
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Tring Astro
(@Tring_Astro) reported
from
Tring, England
@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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Paul Whelan
(@PaulWhelanTweet) reported
from
Aston Clinton, England
@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SheepOnFire
(@msmith1138) reported
@bt_uk @BTSopenreach that’s now ten full days with neither WiFi nor landline. TEN DAYS. You are both too busy blaming each other to focus on actually fixing the problem. Constant runaround from a succession of people reading from a script. Is this what represents customer service
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David K
(@thfc0405) reported
@btsport unacceptable. I just purchased a monthly pass for £29.99 and when I go to set it up on my tv I get a message on my phone that this service is not available. As I said unacceptable
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SierraPapaGolf
(@SierraPapaG) reported
Michael Owen, Jermaine Beckford and Robbie Savage. BT Sport is scraping the barrel there. Absolutely awful. #BTSport #LEELEI
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Caroline Williams
(@yummymummycaz) reported
@bt_uk Our concerns are with @UKAirband, don't suppose you can help them out with what to do 😜
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nick tasker
(@NickTasker70) reported
from
Bere Alston, England
@bt_uk I used the help text option which led to them refreshing the hub which seems to have worked
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Ann Davies
(@DaviesReadman) reported
@bt_uk @bt_uk did you fix the phone number in the email?? I don’t think Cornwall planning dept want BT calls!
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Felix
(@fnystrom73) reported
@bt_uk Just been told by your support I have to wait until Thursday for an engineer to come and fix an issue causing to go down completely that YOU caused. Not a great look for the most expensive BB supplier in the UK...😡
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Chris Bolton
(@bolton_chris) reported
@bt_uk No problem… Just got to work another 2 days to pay for the same service as what I was getting previously… As long as BT are doing ok that’s all they matters… I am off after this contract… Never to come back…
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Laura Patricia Rose Reads 🌹 📖
(@Lauraprosereads) reported
@bt_uk I was waiting for call back about my complaint which never happened and now my case has been closed??
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KVR 🇲🇺
(@Kevin_V_Ram) reported
@CommunityFibre have yet again cancelled my installation! 3rd time already. I’m ready to cancel my contract and go back to @bt_uk !😡😡😡😡😡