BT (British Telecom)

BT (British Telecom) Outage Report in Aylesbury, Buckinghamshire, England

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The latest reports from users having issues in Aylesbury come from postal codes HP21 and HP19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aylesbury, Buckinghamshire, England 10/27/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aylesbury, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Amersham, Aylesbury and Chesham.

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City Problem Type Report Time
United KingdomAmersham Phone
United KingdomAylesbury Internet
United KingdomAmersham Internet
United KingdomAylesbury Internet
United KingdomAylesbury Internet
United KingdomChesham E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

  • Scottishtigger Alison Young (@Scottishtigger) reported from Leighton Buzzard, England

    Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk

  • NishTracey Tracey (@NishTracey) reported from Aylesbury Vale, England

    @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

  • jaclark1980 James Clark (@jaclark1980) reported from Leighton Buzzard, England

    Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.

  • mhunnibell Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

  • markbaker1966 Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    @bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡

  • Tring_Astro Tring Astro (@Tring_Astro) reported from Tring, England

    @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • soapstars2k Mrs C (@soapstars2k) reported from Aylesbury Vale, England

    @bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • cjforms Caroline Jarrett (@cjforms) reported from Leighton Buzzard, England

    @bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • janie07 Jane (@janie07) reported

    @JeniWren @bt_uk We had BT fibre installed on 14th February - line went down last Friday!! No phone and no internet!! Been told no fault on line?! #rubbishservice

  • rachelazielhunt Panache Interiors (@rachelazielhunt) reported

    @bt_uk Residential. Shocking service. Been mishandled at every opportunity.

  • bph73 Ben (@bph73) reported

    @bt_uk Yeah, BT have increased my monthly bill for broadband because of inflation and their need to invest in their network. But prices for new customers haven't changed, doesn't seem like BT are treating their customers fairly. @TheFCA

  • rachelazielhunt Panache Interiors (@rachelazielhunt) reported

    @bt_uk Such incompetence for a simple request! Dreadful service!

  • hellofthedevil Tommy Haddon (@hellofthedevil) reported

    @itsalgordon @virginmedia @bt_uk i feel sorry for you, atleast go with a company that gets leased lined from BT, i'm personally with plusnet business and haven't had an issue with them personally ever, the only issues i've had really was with BT hardware in the telephone exchange

  • NiceEtoile Stormy Diane Messias (@NiceEtoile) reported

    @btbusinesscare £40 as a 'late payment' charge?! And why aren't you upfront about that on the bill, instead of labelling it 'account-related services'? A charge isn't a service, is it? @BTBusiness #ripoffBritain

  • bph73 Ben (@bph73) reported

    @bt_uk what's the email address of your complaint department? Can't find it on the "contact us" section of your website

  • elldivino El Presidente (@elldivino) reported

    @bt_uk Hi there, had no internet for a since yesterday now, plus connection kept dropping out for a couple of days before that, have got someone out tomorrow but can you advise of anything else in the mean time? Normally a top service from you so hopefully a one off !!!?

  • selkie_siren KJ (@selkie_siren) reported

    Received a written response to a #complaint I made to @bt_uk. It does not address my complaint at all. However, the letter starts "Dear Mr Saunders" so maybe it addresses his complaint, poor man. I wouldn't know. #AppallingCustomerService

  • HibbsA Anthony Hibbs (@HibbsA) reported

    @janie07 @bt_uk It’s ridiculous isn’t it? Spoke to at least 10, friendly, trying to help but can’t, BT staff. No ownership of problems. Apparently my landline was cut off when Openreach installed fibre. Why?! So it’s had to be installed as a new connection. The drop outs? Infuriating.