BT (British Telecom)

BT (British Telecom) Outage Report in Aylesbury, Buckinghamshire, England

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The latest reports from users having issues in Aylesbury come from postal codes HP20, HP19 and HP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aylesbury, Buckinghamshire, England 12/24/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aylesbury, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Berkhamsted, Aylesbury and Thame.

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City Problem Type Report Time
United KingdomBerkhamsted Phone
United KingdomAylesbury Internet
United KingdomAylesbury E-mail
United KingdomAylesbury Internet
United KingdomThame Internet
United KingdomAylesbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

  • markbaker1966 Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever

  • NishTracey Tracey (@NishTracey) reported from Aylesbury Vale, England

    @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • Tring_Astro Tring Astro (@Tring_Astro) reported from Tring, England

    @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

  • mhunnibell Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • jaclark1980 James Clark (@jaclark1980) reported from Leighton Buzzard, England

    Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.

  • robsmithrugby Rob Smith (@robsmithrugby) reported from Tring, England

    Excited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me

  • soapstars2k Mrs C (@soapstars2k) reported from Aylesbury Vale, England

    @bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.

  • markbaker1966 Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    @bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡

  • whiskeychap Whisk(e)y Chap 🏴󠁧󠁢󠁥󠁮󠁧󠁿🥃🇺🇦 (@whiskeychap) reported from Lacey Green, England

    @shot_stone @uk_whisky @bt_uk I used it for that too, no issues?

  • cjforms Caroline Jarrett (@cjforms) reported from Leighton Buzzard, England

    @bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks

  • Scottishtigger Alison Young (@Scottishtigger) reported from Leighton Buzzard, England

    Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fatfei_ Fei 🙏 🇭🇰 (@fatfei_) reported

    @iancharris @calvinrobinson @btsport Didn't they just waste millions on the bat girl film that will never air?

  • ScottNi69579814 Scott Nixon (@ScottNi69579814) reported

    @bt_uk I have had zero landline since August 4th, multiple times told it will be fix to no avail. My appointment today with an engineer which I was told to wait in for has been cancelled without my knowledge!! WTF IS GOING ON???

  • RickyGlew Ricky Glew (@RickyGlew) reported

    @bt_uk hi, my parents have had intermittent broadband and crackly phone lines for a few days, your service update says there's no known faults, how can I get this sorted?

  • ryan_toon Ryan Ennis (@ryan_toon) reported from Newtownards, Northern Ireland

    @smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?

  • lottywalsham Lotty (@lottywalsham) reported

    @bt_uk @BTSopenreach I’ve tried several times to respond to a message that you sent after the poor lovely Engineer couldn’t connect me because of the wrong instruction from you guys

  • JewelfarePa12dq Thomas@SinclairsOfPaisley (@JewelfarePa12dq) reported

    @btbusinesscare We need help! Our business line isn’t working! Open reach say they’ve repaired it but it still doesn’t work. Can you assist asap please?

  • nickysarahlow1 Nicky Low 🟢T 🇺🇦 (@nickysarahlow1) reported

    @bt_uk literally bcos you haven't yet laid fiberoptic cable ....yet you're still charging us for a service that you can't provide. Just cutting new lines into old infrastructure DOESN'T WORK as you well know

  • takonaguy Lewis Warren (@takonaguy) reported

    After months of back and forth, we finally got someone from @bt_uk who’s seemingly taken charge of the issue, and created a resolution. Fingers crossed next months bill is correct. Thank you to Julie in customer resolutions.

  • DawnMoseley5 Dawn Moseley (@DawnMoseley5) reported

    @bt_uk Hi I have a tech visit tomorrow and I need to cancel can this be done as I do not have time to hang on the phone

  • DuncanSutton1 Duncan Sutton (@DuncanSutton1) reported

    @btbusinesscare My office broadband has been down for 48 hours and repeated calls to customer services have been pointless because they refuse to send out an engineer, meanwhile my business suffers....