BT (British Telecom) outages and service status in Aylesbury, England

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Aylesbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Thame, Aylesbury, and Leighton Buzzard.

City	Problem Type	Report Time
Thame	Phone	4 days ago
Aylesbury	Total Blackout	13 days ago
Leighton Buzzard	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

• 
  Mrs C (@soapstars2k) reported 1 minute ago from Aylesbury Vale, England

  @bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.

• 
  andyrow (@andyrow) reported 29 minutes ago from Hazlemere, England

  Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

• 
  Alison Young (@Scottishtigger) reported 30 minutes ago from Leighton Buzzard, England

  Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk

• 
  Mark Baker 🦅 (@markbaker1966) reported 31 minutes ago from Slapton, England

  @bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡

• 
  Tracey (@NishTracey) reported 33 minutes ago from Aylesbury Vale, England

  @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

• 
  Mark Baker 🦅 (@markbaker1966) reported 38 minutes ago from Slapton, England

  Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever

• 
  James Clark (@jaclark1980) reported 39 minutes ago from Leighton Buzzard, England

  Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.

• 
  Paul Whelan (@PaulWhelanTweet) reported 39 minutes ago from Aston Clinton, England

  @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

• 
  Whisk(e)y Chap 🏴󠁧󠁢󠁥󠁮󠁧󠁿🥃🇺🇦 (@whiskeychap) reported 42 minutes ago from Lacey Green, England

  @shot_stone @uk_whisky @bt_uk I used it for that too, no issues?

• 
  Rob Smith (@robsmithrugby) reported 42 minutes ago from Tring, England

  Just been informed from BT call office 0800 111 4567, engineer appointment now is 5th Jan - fault registered Boxing Day. They also accused Twitter accounts @bt_uk and @BTGroup and @BTSopenreach as scammer accounts. Also say BT customer resolution doesn’t exist. Happy New Year.

• 
  Marcus Hunnibell (@mhunnibell) reported 48 minutes ago from Princes Risborough, England

  COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

• 
  Rob Smith (@robsmithrugby) reported 49 minutes ago from Tring, England

  Excited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me

• 
  Caroline Jarrett (@cjforms) reported 54 minutes ago from Leighton Buzzard, England

  @bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks

• 
  Tring Astro (@Tring_Astro) reported 56 minutes ago from Tring, England

  @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  grace hooper (@messalinahooper) reported 6 minutes ago

  @bt_uk how long do I muck around with the chat bot, refresh everything etc before I give up and go to bed early. Again. Tell me if I need a booster or ket me out of this horrible 4 week nightmare

• 
  LisaF1 🏁 (@lisa7514) reported 10 minutes ago

  @DeborahBlythe @bt_uk BT are useless!! Had an engineer booked in today to sort out our tv and WiFi , he turned up at the front door said I haven’t got a tool for that as mines broken and walked off .. 😡😡😡

• 
  Vijay Nathwani (@vijaynathwani) reported 10 minutes ago

  @bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .

• 
  Mini67!x (@jellywellys99) reported 11 minutes ago

  @bt_uk @bt_uk can someone help me turn off two factor authentication please

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 13 minutes ago

  @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

• 
  pete replica (@petereplica) reported 16 minutes ago

  @bt_uk 030726 Hello Peter, Since we haven't heard from you in 7 days, we've closed your complaint", BT are outrageous I've asked you twice in the last 2 days. I get no response. I want my phone number back, and min 700mbs as, promised.

• 
  DBD (@DBDclothing) reported 17 minutes ago

  @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

• 
  Alice (@alpinefaery) reported 21 minutes ago

  @bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!

• 
  ANDREW HENDERSON (@AHende1006) reported 22 minutes ago

  @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

• 
  Shoshanah Cohen (@sc2987) reported 23 minutes ago

  @bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).