BT (British Telecom)

BT (British Telecom) Outage Report in Aylesbury, Buckinghamshire, England

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The latest reports from users having issues in Aylesbury come from postal codes HP20, HP19 and HP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aylesbury, Buckinghamshire, England 12/12/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aylesbury, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Aylesbury, Thame and Amersham.

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City Problem Type Report Time
United KingdomAylesbury Internet
United KingdomAylesbury E-mail
United KingdomAylesbury Internet
United KingdomThame Internet
United KingdomAylesbury Internet
United KingdomAylesbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

  • Scottishtigger Alison Young (@Scottishtigger) reported from Leighton Buzzard, England

    Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • mhunnibell Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

  • cjforms Caroline Jarrett (@cjforms) reported from Leighton Buzzard, England

    @bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks

  • NishTracey Tracey (@NishTracey) reported from Aylesbury Vale, England

    @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

  • jaclark1980 James Clark (@jaclark1980) reported from Leighton Buzzard, England

    Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.

  • soapstars2k Mrs C (@soapstars2k) reported from Aylesbury Vale, England

    @bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @JeemerTheMeemer @bt_uk But you don't pay openreach... Multiple good reasons why they may elect not to, access rights or issues, overbuild, maybe you are already over the USO threshold. So you're upset about a company you don't pay not doing a thing they aren't obliged to do

  • bryangibson8 Bryan Gibson (@bryangibson8) reported

    @iant147 @bt_uk Know the feeling poor service because they have the monopoly and own the lines don't give a toss

  • Gemma00925401 Gemma (@Gemma00925401) reported

    @bt_uk Engineer visit unveiled that @bt_uk transferred us onto the wrong phone line! Now back in the cycle of being on hold for hours trying to get through and arrange a fix... can someone call me please?

  • GemmaEdmonds Gemma Edmonds (@GemmaEdmonds) reported

    @bt_uk We have been told it’s been escalated for the last 2 months but still no resolution. We need a firm plan and someone to take full ownership

  • KnipeMike Mike Knipe (@KnipeMike) reported

    One of the reasons I never open emails (purporting) to be from BT is they always look like scams. The one I received today was addressed to somebody called Jill Forward and was headd something about refunds, when it wasn't about refunds. Expensive and dozy too @BTCare @bt_uk

  • SuggWillSugg Will Sugg (@SuggWillSugg) reported

    Recently my ping whilst trying to play fifa online has been unbearably high, to the point where it’s almost unplayable. any recommendations how to help. @bt_uk please.

  • Gr8Gitana Gr8Gitana (@Gr8Gitana) reported

    @bt_uk is making me lose the will to live! I’ve never seen a company work so hard to NOT keep my business before. Hire more staff!

  • ktpolloway KATIE 🦩 (@ktpolloway) reported

    @bt_uk hello, I am trying to contact you about setting up a new customer account (broadband) but when I call up it doesn’t allow me through. Please can you inbox me so you can advise the best communication method? Thanks

  • AKS AK (@AKS) reported

    @bt_uk Youve definitely let me down today...

  • DT2812 David Taylor (@DT2812) reported

    @MarcAllera @bt_uk Help. Appointment today for Full Fibre to be fitted. Items received, email confirmation and update for fitment today. No one turned up no one called. On with customer service for 30 mins no answer. Someone pls DM me to get this resolved. Just so poor.