BT (British Telecom)

BT (British Telecom) Outage Report in Aylesbury, Buckinghamshire, England

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The latest reports from users having issues in Aylesbury come from postal codes HP19 and HP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aylesbury, Buckinghamshire, England 11/17/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aylesbury, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thame, Aylesbury, Amersham and Chesham.

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City Problem Type Report Time
United KingdomThame Internet
United KingdomAylesbury Internet
United KingdomAylesbury E-mail
United KingdomAylesbury E-mail
United KingdomAylesbury E-mail
United KingdomAmersham Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

  • whiskeychap Whisk(e)y Chap 🏴󠁧󠁢󠁥󠁮󠁧󠁿🥃🇺🇦 (@whiskeychap) reported from Lacey Green, England

    @shot_stone @uk_whisky @bt_uk I used it for that too, no issues?

  • markbaker1966 Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    @bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • jaclark1980 James Clark (@jaclark1980) reported from Leighton Buzzard, England

    Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.

  • Tring_Astro Tring Astro (@Tring_Astro) reported from Tring, England

    @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

  • cjforms Caroline Jarrett (@cjforms) reported from Leighton Buzzard, England

    @bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks

  • NishTracey Tracey (@NishTracey) reported from Aylesbury Vale, England

    @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

  • mhunnibell Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

  • soapstars2k Mrs C (@soapstars2k) reported from Aylesbury Vale, England

    @bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • Scottishtigger Alison Young (@Scottishtigger) reported from Leighton Buzzard, England

    Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk

  • robsmithrugby Rob Smith (@robsmithrugby) reported from Tring, England

    Excited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me

  • markbaker1966 Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EdwardsBig AnotherEmptyVoice (@EdwardsBig) reported

    Hey @bt_uk what's with leaving an 88 year old without landline access for a full week. Hospitals, doctor's, pharmacy, community nurses, all unable to contact him, and him not being able to make even an emergency 999 call?

  • Memorym94416213 Memory man (@Memorym94416213) reported

    @Nigel_Willis_ @HollowPoiint @bt_uk Wish SKY would upgrade my area 60 down 12 up 😩😩😩😩

  • 4Olivea 41andabullet Olivea (@4Olivea) reported

    @YouTube all @btsport videos on your platform come with betting adverts please fix. Gambling is minimised on my options.

  • notEezzy notEezzy 🧸 (@notEezzy) reported

    @pikin_maro @bt_uk i think the problem is my apartment apparently they don’t put it in your tenancy agreement that there’s no fibre 💀

  • Tolkien_32Years Reading TolkienSince1990 (Martin in Scotland) (@Tolkien_32Years) reported

    @MarcAllera @EE @bt_uk Day 155 overdue for full fibre install. Back to the drawing board because engineers just dug up grass with a spade and flung fibre cable in the ground with no ducting, so it was damaged when they tried to connect. Deadline on fix about to be missed.

  • SkiCyclops SkiCyclops (@SkiCyclops) reported

    @bt_uk @leeh24 Lee i got mine working by myself. Turn auto network selection off and choose ITIM now turn on airplane mode, wait 30 secs and turn is back on. I tried this before and it didn't work but this time I LEFT the page selecting ITIM open and didn't press the back button.

  • FairyTypeDJ 🐭Dandemaus🐭 (@FairyTypeDJ) reported

    @bt_uk I'm still having the same problem. It went even lower last night. But I spoke to somebody through the BT chat and they said theyre sending somebody out on Friday.

  • paularusselluk Paula Russell (@paularusselluk) reported

    @bt_uk by BT with no explanation other than a fault?! Today's email again has put this back to 17th Feb. They have been left with no WiFi or tv since 28th Dec. Surely such a service requires a quicker response

  • PRJCTBlxckheart Blowjack Horsecock ☭ (@PRJCTBlxckheart) reported

    Why ******** are we paying extortionate prices for @SkySportsPL and @btsport when I can't even watch one of biggest teams in England play at home in the Premier League? What am I paying for when I can't watch my team???

  • EdwardsBig AnotherEmptyVoice (@EdwardsBig) reported

    @bt_uk It's the telephone service through digital voice, broadband is fine.