BT (British Telecom) Outage Report in Aylesbury, Buckinghamshire, England
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The latest reports from users having issues in Aylesbury come from postal codes HP18 and HP21.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Aylesbury, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Aylesbury and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Wi-fi | |
| Aylesbury |
Total Blackout | |
| Aylesbury |
Internet | |
| Leighton Buzzard |
Internet | |
| Berkhamsted |
Phone | |
| Aylesbury |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Aylesbury, England
Latest outage, problems and issue reports in Aylesbury and nearby locations:
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Mrs C
(@soapstars2k) reported
from
Aylesbury Vale, England
@bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.
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Tring Astro
(@Tring_Astro) reported
from
Tring, England
@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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Alison Young
(@Scottishtigger) reported
from
Leighton Buzzard, England
Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever
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Whisk(e)y Chap 🏴🥃🇺🇦
(@whiskeychap) reported
from
Lacey Green, England
@shot_stone @uk_whisky @bt_uk I used it for that too, no issues?
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Caroline Jarrett
(@cjforms) reported
from
Leighton Buzzard, England
@bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks
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Tracey
(@NishTracey) reported
from
Aylesbury Vale, England
@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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Marcus Hunnibell
(@mhunnibell) reported
from
Princes Risborough, England
COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
@bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡
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Rob Smith
(@robsmithrugby) reported
from
Tring, England
Excited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me
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James Clark
(@jaclark1980) reported
from
Leighton Buzzard, England
Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.
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Paul Whelan
(@PaulWhelanTweet) reported
from
Aston Clinton, England
@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Ellis
(@mellis737) reported
@bt_uk Way you could advise YOUR customer correctly???!!!
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LadyGameGun
(@LadyGameGun) reported
@bt_uk Is there an issue with emails? I have an error message asking g me to verify my account. I have been on hold for a while.
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Leyton Jones
(@JNZY007) reported
Why are some customer service chat experiences so poor! Just contacted @bt_uk and they wanted my account number to proceed, even though I started the chat from my app (which I logged into)! Absolute madness!!
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Andrew Beardsley 🏳️🌈🇬🇧
(@andyb_1981) reported
Two examples of customer service. Call @SkyUK explain recently single & need to reduce bills. Amazing service & sort new deal. Same call to @bt_uk @BTGroup usual poor service. Can’t help. Nothing can do. If want to leave will have to pay fees! Which one is focused on customer!??!
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Manor Farm Shop
(@manorfarmshopuk) reported
I take it back @BTCare are not the worst for customer service, this award goes to @WeAreOpenreach To be honest not much in it but open reach just beat BT by a whisker
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Hazel Thomas
(@hazelthomas5) reported
What a nightmare @bt_uk cut off our internet in error - wrong property as we had two accounts, totally their fault yet they can't rectify till 8th August. Countless phonecalls and promises of a call back, never happens and guess what, no complaints dept. Disgusting.
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Piotr Jagodziński
(@pjagodz) reported
@bt_uk Brilliant! That is so very helpful! Are you going to compensate for the disruption in my work? Is it okay if I set up a cut off point for it (like the one you send via text)? Also, please stop this insincere apologising . The broken record technique does not work.
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Flaneur on the Streets 🇮🇪 🇺🇦
(@LDN_Streets) reported
Will that didn't take long, did an internet search for new broadband and now have these cold calling me. @bt_uk @EE Just lost me as a customer. 👋👋 Bye-bye.
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Michael Ellis
(@mellis737) reported
@bt_uk You cannot even tell us what work still needs to be done to accomplish this!! It’s awful and you have no idea if the impact this has along with extra costs we incur because we don’t have a decent Wi-Fi network. I’m so bloody angry…
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Chris Goddard
(@CAGgoldenoldie) reported
@bt_uk Did you know you have missold my elderly mother (91) an exorbitant Internet package and now you're demanding over £500 to cancel the contract? Shame on you.