BT (British Telecom) outages and service status in Aylesbury, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Aylesbury, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Aylesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Aylesbury, England
The most recent BT (British Telecom) outage reports came from the following cities: Thame, Aylesbury, and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
 Thame
|
Phone | 21 days ago |
|
Aylesbury
|
Total Blackout | 1 month ago |
|
Leighton Buzzard
|
Internet | 1 month ago |
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BT (British Telecom) Issues Reports Near Aylesbury, England
Latest outage, problems and issue reports in Aylesbury and nearby locations:
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Mark Baker 🦅 (@markbaker1966) reported from Slapton, EnglandAnother 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever
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Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, EnglandCOVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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Tracey (@NishTracey) reported from Aylesbury Vale, England@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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Mark Baker 🦅 (@markbaker1966) reported from Slapton, England@bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡
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Whisk(e)y Chap 🏴🥃🇺🇦 (@whiskeychap) reported from Lacey Green, England@shot_stone @uk_whisky @bt_uk I used it for that too, no issues?
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andyrow (@andyrow) reported from Hazlemere, EnglandOur phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Rob Smith (@robsmithrugby) reported from Tring, EnglandExcited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me
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James Clark (@jaclark1980) reported from Leighton Buzzard, EnglandTrying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.
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Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
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Mrs C (@soapstars2k) reported from Aylesbury Vale, England@bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.
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Tring Astro (@Tring_Astro) reported from Tring, England@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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Caroline Jarrett (@cjforms) reported from Leighton Buzzard, England@bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks
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Rob Smith (@robsmithrugby) reported from Tring, EnglandJust been informed from BT call office 0800 111 4567, engineer appointment now is 5th Jan - fault registered Boxing Day. They also accused Twitter accounts @bt_uk and @BTGroup and @BTSopenreach as scammer accounts. Also say BT customer resolution doesn’t exist. Happy New Year.
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Alison Young (@Scottishtigger) reported from Leighton Buzzard, EnglandTruly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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grace hooper (@messalinahooper) reportedSpent an hour with a really gentle lady from @bt_uk got the comp network set up and now can't watch any tv, at all. Not anything! Outstanding!. Your colleague was lovely though
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Emma Clarke (@ladyemmaclarke) reported@BT @BTcare @BT_Helpline I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced service as bad.
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Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported@bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.
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Danyal Mustafa (@DanyalMustafa) reportedAt least 6 major Internet outages in under 2 weeks. Appalling treatment by your "support staff". I'd like a complaint sent to the CEO Allison Kirkby please. @btbusinesscare
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Sem Essessi (@SemiEssessi) reported@bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.
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Vince (@vinc3h4ll) reported@bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years
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boomshanka🏴 (@boomshanka2u) reported@bt_uk @bt_uk shocking customer service by you, my elderly in-laws should have had new fibre installed on 24th July. Still waiting!!!!!
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Catherine (@teacherCate1) reported@bt_uk It’s not an issue of him not being on top of bills and it definitely needs looking into - he’s over £800 in credit yet he’s still having more money taken from him every month. There is no need for any phone provider to be charging such a huge amount for calls etc.
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Robert Drummond (@robertd1981) reported@bt_uk I don’t really want to raise a complaint. It’s basic looking after people and that’s what you and Openreach should be doing. I should not have to complain for you to have nothing more than average standards.
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Paul Nichol (@peeblesrunner) reported@bt_uk I need to speak to someone about my mums phone and internet being down. She is an elderly vulnerable customer living alone rurally. Please give me a number I can call as it’s impossible to navigate your IVR.