BT (British Telecom) Outage Report in Aylesbury, Buckinghamshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Aylesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Aylesbury, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Berkhamsted and Aylesbury.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Aylesbury, England
Latest outage, problems and issue reports in Aylesbury and nearby locations:
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Rob Smith
(@robsmithrugby) reported
from
Tring, England
Just been informed from BT call office 0800 111 4567, engineer appointment now is 5th Jan - fault registered Boxing Day. They also accused Twitter accounts @bt_uk and @BTGroup and @BTSopenreach as scammer accounts. Also say BT customer resolution doesn’t exist. Happy New Year.
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Tring Astro
(@Tring_Astro) reported
from
Tring, England
@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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James Clark
(@jaclark1980) reported
from
Leighton Buzzard, England
Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.
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Marcus Hunnibell
(@mhunnibell) reported
from
Princes Risborough, England
COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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Tracey
(@NishTracey) reported
from
Aylesbury Vale, England
@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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Mrs C
(@soapstars2k) reported
from
Aylesbury Vale, England
@bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.
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Rob Smith
(@robsmithrugby) reported
from
Tring, England
Excited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me
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Alison Young
(@Scottishtigger) reported
from
Leighton Buzzard, England
Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
@bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡
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Caroline Jarrett
(@cjforms) reported
from
Leighton Buzzard, England
@bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever
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Whisk(e)y Chap 🏴🥃🇺🇦
(@whiskeychap) reported
from
Lacey Green, England
@shot_stone @uk_whisky @bt_uk I used it for that too, no issues?
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Paul Whelan
(@PaulWhelanTweet) reported
from
Aston Clinton, England
@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr MoonshineBingo
(@Empress_Windbag) reported
Other companies need to be thinking about what they can do to help customers who are being squeezed by fuel companies. Those who step up and offer discounts will be remembered. Those who take advantage will never be forgotten. @bt_uk
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MontpellierJewellers
(@montjewellers) reported
@btbusinesscare What is your position within @bt_uk and do you actually have any authority to resolve issues?
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Mark
(@Markybanjo77665) reported
@bt_uk hi is there outage in the s26 area we had no Internet for last two hours
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Laura
(@Laura_1927) reported
@bt_uk all your bill paying services are down! You threaten to charge people if they don’t pay by a certain date and then stop them from paying, absolute shambles!
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Alex Dawes
(@alex_tom_dawes) reported
Been on hold for 45 Mins still not through. will we get some support today. We are unable to provide support to customers or makes sales ! Poor for BT this is ! SIP lines down @BTBusiness @btbusinesscare
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Alexandra Brooks 🍋
(@alexandrabroo19) reported
@samneeclogg @bt_uk @Ofcom BT had never mentioned disconnecting our present landline phones. Why are BT not making their intentions clear to their loyal customers, we clearly stated we wanted to continue with our existing contract at the beginning of the conversation online. This is not acceptable.
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DStruct
(@DStructUK) reported
@bt_uk Is there any reason why? Do you not support Disney or is it them not allowing you
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Paul
(@mtaccount1) reported
@bt_uk our contract finished for fibre 100 with halo 3. I can get the same from @SkyUK and save £235 over 24m. I can save £91 as a new customer to BT. Why should I be loyal customer?
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All Blues
(@allblues12) reported
Wot no @chris_sutton73? WTF is going on @btsport @RangersFC (sic)?
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Derek Banks
(@DerekBa36984333) reported
Terrible service, fobbed off again and again, our internet line was pulled down 7 days ago and technician being cancelled time after time, do they care at all? @bt_uk @OpenreachHelp #useless #badservice