BT (British Telecom) outages and service status in Aylesbury, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Aylesbury, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Aylesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Aylesbury, England
The most recent BT (British Telecom) outage reports came from the following cities: Aylesbury.
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BT (British Telecom) Issues Reports Near Aylesbury, England
Latest outage, problems and issue reports in Aylesbury and nearby locations:
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Tracey (@NishTracey) reported from Aylesbury Vale, England@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
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Rob Smith (@robsmithrugby) reported from Tring, EnglandJust been informed from BT call office 0800 111 4567, engineer appointment now is 5th Jan - fault registered Boxing Day. They also accused Twitter accounts @bt_uk and @BTGroup and @BTSopenreach as scammer accounts. Also say BT customer resolution doesn’t exist. Happy New Year.
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Mark Baker 🦅 (@markbaker1966) reported from Slapton, England@bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡
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Rob Smith (@robsmithrugby) reported from Tring, EnglandExcited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me
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Mark Baker 🦅 (@markbaker1966) reported from Slapton, EnglandAnother 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever
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Alison Young (@Scottishtigger) reported from Leighton Buzzard, EnglandTruly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk
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Tring Astro (@Tring_Astro) reported from Tring, England@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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Caroline Jarrett (@cjforms) reported from Leighton Buzzard, England@bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks
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James Clark (@jaclark1980) reported from Leighton Buzzard, EnglandTrying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.
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Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, EnglandCOVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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Whisk(e)y Chap 🏴🥃🇺🇦 (@whiskeychap) reported from Lacey Green, England@shot_stone @uk_whisky @bt_uk I used it for that too, no issues?
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andyrow (@andyrow) reported from Hazlemere, EnglandOur phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Mrs C (@soapstars2k) reported from Aylesbury Vale, England@bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon (@thfcsimonm) reported@bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!
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Trainstation Fitness (@tsfitness2) reportedWe’re really sorry to all our customers affected by the ongoing internet outage. Our service has been disrupted and, despite relying on BT Business for support, we’ve been left without the help we urgently need. We know this has caused frustration and inconvenience @bt_uk
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Melindi Scott (@melindiscott) reported@clarescastle @btbusinesscare I've just cancelled all our business with them after 30 plus years. The incredible customer service we used to enjoy is a thing of the past
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Di Beirne (@ScattyCat) reported@bt_uk Hello - what on earth has happened to the MyBT app? It was bad before, it's even worse now!! Can't find anything useful, the most useful page is very dark, as if there's a screen over it. Really not an upgrade... tell I.T. to design something useful. Do they even check it?
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Dwain Driver (@TrainDriver1982) reported@bt_uk Your detection system says everything is ok, clearly it is not. Means I’m going to have to speak to your normally incompetent tech support since my open reach box was accidentally wired up to neighbours when development built. Literally had enough.
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Teds (@Tedtalks13) reported@bt_uk "all" doesnt cover ee. And doesnt cover your service level agreements
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Jane Johnson 💙 OurNHS ❤️🇦🇪🍉 (@bassetnormand) reported@melindiscott @clarescastle @btbusinesscare Agree, maximum profit seems to have overwhelmed customer care
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fuey (@hongkongfu3y) reported@bt_uk Ah ok thanks. I did try that and got pushed to an online help which wasn’t appropriate for my query. Will try again
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Tobes (@theGrimey) reported@EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.
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Jenny (@Sherbie001) reported@bt_uk our cordless handset is showing a message ,check landline, we have completed every check online and no problem with landline. We have phoned you and messaged you and just go around in circles with no one to speak to. We just want you to come out. Please help!