BT (British Telecom) Outage Report in Aylesbury, Buckinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Aylesbury come from postal codes HP20, HP19 and HP21.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Aylesbury, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Aylesbury, Thame and Amersham.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Internet | |
| Aylesbury |
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| Aylesbury |
Internet | |
| Thame |
Internet | |
| Aylesbury |
Internet | |
| Aylesbury |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Aylesbury, England
Latest outage, problems and issue reports in Aylesbury and nearby locations:
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Paul Whelan
(@PaulWhelanTweet) reported
from
Aston Clinton, England
@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
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Caroline Jarrett
(@cjforms) reported
from
Leighton Buzzard, England
@bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks
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Marcus Hunnibell
(@mhunnibell) reported
from
Princes Risborough, England
COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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Tring Astro
(@Tring_Astro) reported
from
Tring, England
@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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Mrs C
(@soapstars2k) reported
from
Aylesbury Vale, England
@bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.
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Alison Young
(@Scottishtigger) reported
from
Leighton Buzzard, England
Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
@bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡
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Tracey
(@NishTracey) reported
from
Aylesbury Vale, England
@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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James Clark
(@jaclark1980) reported
from
Leighton Buzzard, England
Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher evans
(@chrisevs1502) reported
@bt_uk absolute shambles having nothing but problems with my TV since my order was placed and my bill is a complete mess
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Krister Halvorsen
(@KTHalvorsen) reported
@bt_uk You’ll be finding out tomorrow when I call your billing team after restricting my service for the second time without warning
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Gary Tunn
(@v8viva) reported
Austin Healey shouldn't be allowed to commentate when Leicester are playing.....saints player treads on a dandelion....."he could be in real trouble here......" @btsport @SaintsRugby
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Ian Hughes/epredator
(@epredator) reported
@bt_uk Fibre still down in Basingstoke after Wednesdays big roadworks mess. Can’t see any status or outlook anywhere apart from press which said next 24hours (3 days ago) #rg22 Any outlook ?
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Chris Sharpe
(@sharpebirder) reported
@SkyHelpTeam I know @OpenreachHelp could let this drag on. It took all of us a long time to get them to take any serious action to improve. I hope we're not going back to the bad old @bt_uk days. I also need to know who will compensate us in this instance.
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Lou Spolton
(@LouSpolton) reported
@btsport very poor sound quality on the @SaintsRugby @LeicesterTigers match. Ads play fine, match is stuttery.
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NPN
(@bc108) reported
@lucylloyd68 @WeAreOpenreach Agree, and BT retail (our ISP) @bt_uk incident communications is awful, just “Thursday”.
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DaveN
(@DaveN68773368) reported
@BTSportBoxing @btsport @DynamiteDubois No contest really! Picture quality was awful!
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Ben Wood
(@shnood9) reported
@btsport your coverage of the boxing today was a joke - terrible pundits, awful coverage, I'll stick to sky thanks. Best part was Fletch tbf - love him.
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Big Capybara Energy 🌈 🦄 🍉 🥳
(@LMGM) reported
British Telecom cut off my internet for “unpaid bill”, except I paid it and now I’m trying to call customer service, which is taking ages. A great way to start my Sunday, thanks .@bt_uk