BT (British Telecom) outages and service status in Aylesbury, England

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Aylesbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Aylesbury, and Leighton Buzzard.

City	Problem Type	Report Time
Aylesbury	Total Blackout	2 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

• 
  James Clark (@jaclark1980) reported 1 minute ago from Leighton Buzzard, England

  Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.

• 
  Paul Whelan (@PaulWhelanTweet) reported 1 minute ago from Aston Clinton, England

  @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

• 
  Mark Baker 🦅 (@markbaker1966) reported 7 minutes ago from Slapton, England

  @bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡

• 
  Mark Baker 🦅 (@markbaker1966) reported 8 minutes ago from Slapton, England

  Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever

• 
  Tring Astro (@Tring_Astro) reported 9 minutes ago from Tring, England

  @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

• 
  Caroline Jarrett (@cjforms) reported 11 minutes ago from Leighton Buzzard, England

  @bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks

• 
  Rob Smith (@robsmithrugby) reported 17 minutes ago from Tring, England

  Excited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me

• 
  Rob Smith (@robsmithrugby) reported 18 minutes ago from Tring, England

  Just been informed from BT call office 0800 111 4567, engineer appointment now is 5th Jan - fault registered Boxing Day. They also accused Twitter accounts @bt_uk and @BTGroup and @BTSopenreach as scammer accounts. Also say BT customer resolution doesn’t exist. Happy New Year.

• 
  andyrow (@andyrow) reported 23 minutes ago from Hazlemere, England

  Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

• 
  Whisk(e)y Chap 🏴󠁧󠁢󠁥󠁮󠁧󠁿🥃🇺🇦 (@whiskeychap) reported 24 minutes ago from Lacey Green, England

  @shot_stone @uk_whisky @bt_uk I used it for that too, no issues?

• 
  Marcus Hunnibell (@mhunnibell) reported 25 minutes ago from Princes Risborough, England

  COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

• 
  Mrs C (@soapstars2k) reported 28 minutes ago from Aylesbury Vale, England

  @bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.

• 
  Tracey (@NishTracey) reported 39 minutes ago from Aylesbury Vale, England

  @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

• 
  Alison Young (@Scottishtigger) reported 40 minutes ago from Leighton Buzzard, England

  Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Smith (@Smicer999) reported 3 minutes ago

  @bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. I’ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 4 minutes ago

  @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

• 
  J (@jaysta1979) reported 7 minutes ago

  @jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......

• 
  Kate (@ManiacSpaniel) reported 10 minutes ago

  @bt_uk hi my btinternet address has stopped working. I can’t get into it. It told me to call 0800800150 but I don’t have a BT number so I can’t get through the menus. How can I fix this?

• 
  Berni (@BikerBerni) reported 11 minutes ago

  @bt_uk I have spent days trying to get email to work, My BT is not working, now I am told they have major ongoing problems! What have they done to tell their customers what is happening, nothing, yet they can still text to say the bill has been raised

• 
  Tom Tolkien (@tomtolkien) reported 12 minutes ago

  @bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported 13 minutes ago

  @bt_uk I’m having an issue retrieving my emails is there something wrong on your end?

• 
  Tom Chapman 🐀 (@TomChap) reported 16 minutes ago

  @bt_uk Hi, I have just signed in to the BT account and the last bill says (Final bill). Next to the BT account No it says (Inactive). I was in credit and this was sent to my bank account. So I'm guessing its ok to cancel.

• 
  Welsh1 (@D1Bluebird) reported 18 minutes ago

  @bt_uk Yes, BT is the service provider. BT need to exclude faults in the area and to be honest you should run tests. I've just tried to ring the Restaurant and the line is still constantly engaged. Ring the number yourself Come on BT go the extra mile. Support local businesses.

• 
  Ramnish Kalsi (@ramnishkalsi) reported 19 minutes ago

  @bt_uk Sorry, but this is becoming a part time job. I took out EE contract to watch some Tele not to spend my days troubleshooting poor quality hardware. I have 2 other set top boxes of better quality without contract and this is the only one with contract but of poor quality.