BT (British Telecom)

BT (British Telecom) Outage Report in Aylesbury, Buckinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Aylesbury come from postal codes HP20 and HP19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aylesbury, Buckinghamshire, England 12/06/2025 04:05

December 06: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aylesbury, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Aylesbury, Thame, Amersham and Chesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomAylesbury E-mail
United KingdomAylesbury Internet
United KingdomThame Internet
United KingdomAylesbury Internet
United KingdomAylesbury E-mail
United KingdomAylesbury E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • mhunnibell Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

  • NishTracey Tracey (@NishTracey) reported from Aylesbury Vale, England

    @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • Tring_Astro Tring Astro (@Tring_Astro) reported from Tring, England

    @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

  • soapstars2k Mrs C (@soapstars2k) reported from Aylesbury Vale, England

    @bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.

  • Scottishtigger Alison Young (@Scottishtigger) reported from Leighton Buzzard, England

    Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk

  • cjforms Caroline Jarrett (@cjforms) reported from Leighton Buzzard, England

    @bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks

  • jaclark1980 James Clark (@jaclark1980) reported from Leighton Buzzard, England

    Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.

  • markbaker1966 Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    @bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Oliver_chapp Oliver Chapple (@Oliver_chapp) reported

    @bt_uk hi how do we fix overlaping wifi because is fast up stairs but not down stairs we have tried reset smart hub 2 not helped thanks.

  • ClareJannetta Clare Jannetta Smith (@ClareJannetta) reported

    @bt_uk without broadband since 0830 this morning with no update or resolution ETA offered. 2 home workers unable to do our jobs. When will this be fixed & what compensation do you plan to offer here, please?

  • Joseph_Plant Joe Plant (@Joseph_Plant) reported

    @bt_uk …and wont be able to install until 3rd December. It’s a confusing mess, where we’ve have poor support from both providers.

  • stephedger Steph Edger (@stephedger) reported

    @bt_uk 1 month exactly since our WiFi went down… and it’s back down again! 🙄

  • alext_davies Alex Davies (@alext_davies) reported from Manchester, England

    @bt_uk hi was expecting a call back today for a long standing issue where you are charging me for a service that should have been cancelled and I cannot use. I have rung BT about 20times & it’s still not been resolved

  • Clivewratten Clive Wratten (@Clivewratten) reported

    @bt_uk Hi Lesley thanks for checking in, the bot as usual found nothing, we reset and the internet remains poor. Just accepting this situation now as this is as good as it gets. After all of the hassle last time we had hoped it was fixed. I will monitor performance.

  • benettor Ioannis Chrysostomou (@benettor) reported

    @bt_uk what is BT doing around Bonnyrigg area in Edinburgh? since the 21st our internet connection has been extremely unstable with constant (and sometimes huge) packet loss.

  • AnneHun77838836 Anne Hunter (@AnneHun77838836) reported

    @bt_uk hello I sent you a dm over an hour ago regarding the ongoing issue with my Internet.could you sort this please

  • GordonS78 Gordon Smith (@GordonS78) reported

    @bt_uk Hi. Woke up this morning to no Internet. Reported to you and an engineer coming on Tuesday. Outage affecting both mine and a number of surrounding streets, regardless of supplier. Openreach saying needs to be escalated through supplier. How can I do this please?

  • BDubleYou Brian Waters (@BDubleYou) reported

    @bt_uk As per the message... "Sorry we couldn't connect you. If you continue to experience issues, Please contact BT and quote Error Code: TS-0003". Which is what I am doing...