BT (British Telecom)

BT (British Telecom) Outage Report in Aylesbury, Buckinghamshire, England

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The latest reports from users having issues in Aylesbury come from postal codes HP20, HP19 and HP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aylesbury, Buckinghamshire, England 12/10/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aylesbury, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Aylesbury, Thame and Amersham.

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City Problem Type Report Time
United KingdomAylesbury Internet
United KingdomAylesbury E-mail
United KingdomAylesbury Internet
United KingdomThame Internet
United KingdomAylesbury Internet
United KingdomAylesbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

  • cjforms Caroline Jarrett (@cjforms) reported from Leighton Buzzard, England

    @bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks

  • mhunnibell Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

  • NishTracey Tracey (@NishTracey) reported from Aylesbury Vale, England

    @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

  • Tring_Astro Tring Astro (@Tring_Astro) reported from Tring, England

    @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

  • Scottishtigger Alison Young (@Scottishtigger) reported from Leighton Buzzard, England

    Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk

  • markbaker1966 Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    @bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡

  • markbaker1966 Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever

  • soapstars2k Mrs C (@soapstars2k) reported from Aylesbury Vale, England

    @bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.

  • jaclark1980 James Clark (@jaclark1980) reported from Leighton Buzzard, England

    Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ioloj Iolo Jones (@ioloj) reported

    Just completed a questionnaire from @NowTV. Let me say: ads really bad; price ridiculous; no catch up on sport laughable; no watch from start; boost annoying. Will never, ever subscribe again. Years behind @btsport and £20 too expensive.

  • maniaconfloor Giovaniac on the floor (@maniaconfloor) reported

    @TeleFootball Firstly no one has ever raved about a ‘great game’ of cricket in a pub. Ever. Its impossible. It wasn’t BTsport’s job to give a live commentary of events outside the stadium, it was to talk about the game. Cancel your sub, fine. But whining about it for me me attention, behave!

  • james_hanratty James Hanratty (@james_hanratty) reported

    @bt_uk I am in desperate need to sort out an issue caused by BT, awaiting this to be logged to be passed over to the ombudsman.

  • AJGardensEFC Blue Bhoy (@AJGardensEFC) reported

    @bt_uk It's already getting looked into new router sent out and engineer absolute joke though worst broadband by far I have had

  • NetworksCentreD Duncan Lindsay (@NetworksCentreD) reported

    @bt_uk Gary, very poor service, not blaming you but when BT or someone can get some people working and not others, shows how inefficient you are.

  • Phoenix_2268 Andrea (@Phoenix_2268) reported

    @bt_uk Its 2022, you're a telecom company and for some reason I'm having to write to you with a POA access code I retrieved from the internet and post it to you rather than attaching it to an email like every other company. This is stupid, slow and inconvenient. Why? Why?? 🤦

  • GregoryTKint GregoryTKint #SafeEdForAll (@GregoryTKint) reported

    @bt_uk It would help if I wasn't "sold" Complete WiFI with 3 discs to then be told, I will have to request each disc separately. Meaning a massive waste of time (will need 5 or 6 in total) and cancellation of order 🤨 Cooling off period is pointless when you can't properly test

  • Reemz91282446 Reemz (@Reemz91282446) reported

    @bt_uk I have my direct debit set up for 28th of every month ,for the month May you haven’t taken a payment, im curious to know why you haven’t taken this payment and has my contract ended?! I have tried calling your customer service the automated service says my payment is due in June

  • mathsnetty Mathsnetty (@mathsnetty) reported

    @bt_uk I was/am switching to you. Phoned today just now and the order hasn’t gone through. Tom was courteous and professional and has raised a complaint on my behalf….but I’ve been promised this before…thank you for getting back to me.

  • WelshNish pagan_cymraeg 🏴‍☠️ 🚛🚛🚛🚛 (@WelshNish) reported

    @mrjakehumphrey Awful coverage from @btsport.. embarrassing