BT (British Telecom) Outage Report in Aylesbury, Buckinghamshire, England
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The latest reports from users having issues in Aylesbury come from postal codes HP18.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Aylesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Aylesbury, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Aylesbury, Leighton Buzzard and Berkhamsted.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Aylesbury, England
Latest outage, problems and issue reports in Aylesbury and nearby locations:
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Marcus Hunnibell
(@mhunnibell) reported
from
Princes Risborough, England
COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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Alison Young
(@Scottishtigger) reported
from
Leighton Buzzard, England
Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Caroline Jarrett
(@cjforms) reported
from
Leighton Buzzard, England
@bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks
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Mrs C
(@soapstars2k) reported
from
Aylesbury Vale, England
@bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.
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James Clark
(@jaclark1980) reported
from
Leighton Buzzard, England
Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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afosterturner
(@afosterturner) reported
@bt_uk second time in less than a month when your broadband services are down. Very disappointing
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RichieUK
(@RichieUK_TTV) reported
@BTCare Hey! When are you gonna be moving away from limited YouView? It’s outdated and desperately needs more tuner support
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Guy Gozem
(@guygozem) reported
@Justsum32062003 @bt_uk You’re right. But saying “acceptable or not, that’s how it is, accept it” isn’t likely to lead to any improvement in customer service. It would be interesting to learn whether you - or anyone else at BT - regards it as acceptable.
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K 🍸👠✈️🏝🗺☕️
(@silverangel22) reported
@bt_uk how can one if your advisors tell me over the phone that there is no fault when heart can’t even be bothered to check, they just want to make me pay more for for a faster signal, is possible to speak to a person on the phone who will help and listen to me?
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Justsumguy
(@Justsum32062003) reported
@guygozem @bt_uk A mistake was made, it will take time to fix, acceptable or not. You've probably been told this multiple times, your refusal to accept that fact will not change it.
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John Mitchell
(@prof_j_mitchell) reported
@bt_uk So you wait in all day and no one contacts you and you just get put back to the end of queue? Is that what passes for customer service?
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Kara Godfrey
(@KaraWillow) reported
@bt_uk I’ll be sending over this afternoon - but selling an elderly couple this ‘super fast Halo package’ which they just don’t need is honestly so disgusting. And now telling then they can never leave this expensive Halo now they have it.
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Justsumguy
(@Justsum32062003) reported
@guygozem @bt_uk The timeline for the reactivation of a phone line and broadband service is not up to bt determine. That is openreach which is why it is the same for every provider. No improvement can be offered when the resolution is not within their hands.
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Past Perfect Vintage
(@vintagemusic) reported
@BTCare Still no contact! This is ridiculous- how do I file a complaint ? Why do I pay extra to be a business customer?
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johnsharrock7
(@johnsharrock71) reported
@bt_uk I've reported it. It's a major outage. However Sky customers are worki g and I'm not!