BT (British Telecom) outages and service status in Aylesbury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Aylesbury, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Aylesbury come from postal codes HP21 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Aylesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Aylesbury, England
The most recent BT (British Telecom) outage reports came from the following cities: Aylesbury.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 15 days ago |
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Wi-fi | 2 months ago |
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Total Blackout | 2 months ago |
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Internet | 3 months ago |
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Internet | 3 months ago |
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Phone | 4 months ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Aylesbury, England
Latest outage, problems and issue reports in Aylesbury and nearby locations:
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Rob Smith (@robsmithrugby) reported from Tring, EnglandExcited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me
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Caroline Jarrett (@cjforms) reported from Leighton Buzzard, England@bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks
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Mark Baker 🦅 (@markbaker1966) reported from Slapton, England@bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡
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Mrs C (@soapstars2k) reported from Aylesbury Vale, England@bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.
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andyrow (@andyrow) reported from Hazlemere, EnglandOur phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Whisk(e)y Chap 🏴🥃🇺🇦 (@whiskeychap) reported from Lacey Green, England@shot_stone @uk_whisky @bt_uk I used it for that too, no issues?
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Tring Astro (@Tring_Astro) reported from Tring, England@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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James Clark (@jaclark1980) reported from Leighton Buzzard, EnglandTrying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.
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Tracey (@NishTracey) reported from Aylesbury Vale, England@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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Mark Baker 🦅 (@markbaker1966) reported from Slapton, EnglandAnother 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever
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Alison Young (@Scottishtigger) reported from Leighton Buzzard, EnglandTruly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk
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Rob Smith (@robsmithrugby) reported from Tring, EnglandJust been informed from BT call office 0800 111 4567, engineer appointment now is 5th Jan - fault registered Boxing Day. They also accused Twitter accounts @bt_uk and @BTGroup and @BTSopenreach as scammer accounts. Also say BT customer resolution doesn’t exist. Happy New Year.
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Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, EnglandCOVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lydia 🦮 (@LydiaHuIme) reported@bt_uk The ‘manager’ made the poor tech support lady phone back and say she wouldn’t talk to me!!!!
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David (@David_cl5p) reported@atcfrase @bt_uk hi fraser same here intermittent all day. service message on 0800-800-151 bt faults says major problems/outages our PO area. fix due in 2 hours (yeah right) #sigh
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Richard Cookson (@R_Lufc_c) reported@TalkTalk Hi Jo, I have spoken to your customer service but they cannot find an order without a account number (we didn't place the order so don't have one) they advised @bt_uk can provide it but they also say they can't. Not sure what to do but can't work tomorrow. Thanks
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David Smith (@david_the_smith) reported@btbusinesscare STILL NO NEW ORDER FROM BT. Meanwhile Openreach L2C (Lead 2 Cache dept) confirm customer has FTTP availability and not a surveyable L2C job as overhead; also appointment committed 14 June for 30 June cancelled by BT and currently no fluid orders with Openreach. PLEASE RE-ESCALATE
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Kim Florence (@KimHend73136189) reportedNetwork issues with @bt_uk would logically of affected all accounts not just children's ones & cookies really, when all other devices provide full access to all accounts, not to mention last I knew tvs didn't store cookies. So why just are just the TV & kids profiles being hit.
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dan flower (@danflower) reported@BTCare can you tell me how to cancel BT sport packages - your website is hopeless or deliberately designed to not allow cancellation - all you do it confirm i have the package i want to cancel or direct to me to buy what i already have.
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peter morrison (@peterm41) reported@bt_uk Hey BT I am a long time customer been trying to get hold of someone from your organisation for days now about fault with broadband. I am getting no response from customer service... someone please help!!@
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David (@David_cl5p) reported@R_Lufc_c @TalkTalk @bt_uk hi richard. I had the same problem, in late 2020 with openreach customers eg talk-talk trying to take my line off me. Bt info'd me & I rang them and got them to stop my line being taken over. However it kept happening again & again, 4 times in all before 1/
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jacqui hogg (jake) (@boss__hogg) reportedGet @bt_uk’s halo 3 broadband they said, never loose connection they said……. LIES!!
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James (@itsmenialwork) reported@bt_uk Log off social media. Problem solved.