BT (British Telecom) Outage Report in Aylesbury, Buckinghamshire, England
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The latest reports from users having issues in Aylesbury come from postal codes HP19 and HP21.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Aylesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Aylesbury, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Thame, Aylesbury, Amersham and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Aylesbury, England
Latest outage, problems and issue reports in Aylesbury and nearby locations:
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Tring Astro
(@Tring_Astro) reported
from
Tring, England
@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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Tracey
(@NishTracey) reported
from
Aylesbury Vale, England
@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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Paul Whelan
(@PaulWhelanTweet) reported
from
Aston Clinton, England
@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Marcus Hunnibell
(@mhunnibell) reported
from
Princes Risborough, England
COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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Mrs C
(@soapstars2k) reported
from
Aylesbury Vale, England
@bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.
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Alison Young
(@Scottishtigger) reported
from
Leighton Buzzard, England
Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk
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James Clark
(@jaclark1980) reported
from
Leighton Buzzard, England
Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.
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Caroline Jarrett
(@cjforms) reported
from
Leighton Buzzard, England
@bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks
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Whisk(e)y Chap 🏴🥃🇺🇦
(@whiskeychap) reported
from
Lacey Green, England
@shot_stone @uk_whisky @bt_uk I used it for that too, no issues?
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
@bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡
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Rob Smith
(@robsmithrugby) reported
from
Tring, England
Excited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Marty Devlin
(@marty_devlin) reported
@bt_uk I have 2 WiFi disks and still have major problems 🙃😑😒
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Emma Jay - 🐝🌹
(@Sephirayne) reported
@bt_uk Hi Michaela. The link said there is an outage in our area and it should be resolved by 4pm. Unfortunately, we still don't have the internet/tv. The link still says 4pm. Is there anyway to get an update please. Thanks.
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Paul Allen-Alvarez
(@PabloAlAl) reported
@bt_uk No Lizzie, it was clear from the conversation he didn't want to help. I asked him to connect me with a manager, so he put me on hold for 25 minutes until I hung up. When my line first went down, I had just lost my mother, it was her funeral last Tuesday. Imagine all this too.
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Captain PubWatch
(@youngin_uk) reported
Here @bt_uk I think it's about time you rolled out FTTP where I live like. I'm sick of having crap download speeds cos the bloody cabinet is a million miles away.
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Jake Martin
(@jake_martin1995) reported
@reason2485 @bt_uk I wouldn't get the halo, you get technical assistance with that pack so not worth it if you're already clued up. And I've had it for a couple months and had no issues whatsoever once I got the booster discs in my hallway and upstairs landing
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Danny Hay
(@danny_hay73) reported
Here I am at home with BT Full Fibre 900 and I have switched my phone to 4G as it’s faster.. absolute joke BT, you should be absolutely ashamed... worst broadband ever and at a cost of £69.99 per month @bt_uk
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Jake Martin
(@jake_martin1995) reported
@reason2485 @bt_uk I bought BT complete wifi so you get a booster disc with the router and then you're allowed up to 2 additional discs for your home if signal is poor. I pay £42 a month which I know is expensive but I get 70mbps in every room so worth it for me
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Lucy Ann Burke 💙
(@lucyannburke) reported
@bt_uk trying to move to Openreach and whilst customer service is great as real people -10 different people, across 5 calls, all of an hour long, mostly on hold and then cut off and still no broadband is making me rethink switching. HELP....
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Julie Harrison💙
(@JuliePardoe1) reported
@bt_uk Ok, so 4 out of r engineer visits are no shows. Complaint made but nothing changes. No one will take responsibility. No one will speak to me, nor give me a name or telephone number. Been going on for over 2 weeks now with no progress. Please advise how to proceed not on DM
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Michael Dann
(@michaeldann65) reported
@bt_uk impressive that @NASAPersevere are sending pictures back to earth from Mars yet here in Suffolk you can’t provide us with a reliable internet service 🤔🤪🤔