BT (British Telecom) outages and service status in Aylesbury, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Aylesbury, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (33%)
- Total Blackout (33%)
- Phone (33%)
The latest reports from users having issues in Aylesbury come from postal codes HP19 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Aylesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Aylesbury, England
The most recent BT (British Telecom) outage reports came from the following cities: Thame, Aylesbury, and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
 Thame
|
Phone | 8 days ago |
|
Aylesbury
|
Total Blackout | 17 days ago |
|
Leighton Buzzard
|
Internet | 20 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Aylesbury, England
Latest outage, problems and issue reports in Aylesbury and nearby locations:
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Tring Astro (@Tring_Astro) reported from Tring, England@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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andyrow (@andyrow) reported from Hazlemere, EnglandOur phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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James Clark (@jaclark1980) reported from Leighton Buzzard, EnglandTrying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.
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Mark Baker 🦅 (@markbaker1966) reported from Slapton, England@bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡
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Whisk(e)y Chap 🏴🥃🇺🇦 (@whiskeychap) reported from Lacey Green, England@shot_stone @uk_whisky @bt_uk I used it for that too, no issues?
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Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
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Mrs C (@soapstars2k) reported from Aylesbury Vale, England@bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.
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Rob Smith (@robsmithrugby) reported from Tring, EnglandExcited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me
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Alison Young (@Scottishtigger) reported from Leighton Buzzard, EnglandTruly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk
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Mark Baker 🦅 (@markbaker1966) reported from Slapton, EnglandAnother 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever
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Tracey (@NishTracey) reported from Aylesbury Vale, England@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, EnglandCOVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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Caroline Jarrett (@cjforms) reported from Leighton Buzzard, England@bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks
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Rob Smith (@robsmithrugby) reported from Tring, EnglandJust been informed from BT call office 0800 111 4567, engineer appointment now is 5th Jan - fault registered Boxing Day. They also accused Twitter accounts @bt_uk and @BTGroup and @BTSopenreach as scammer accounts. Also say BT customer resolution doesn’t exist. Happy New Year.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Karla (@SaffyBun) reported@bt_uk Thank you. I'd done this, but everything says to call. I am not deaf, so cannot use that facility. Why can't we cancel things from our app? Shouldn't need to ring anyone, it should all be manageable from the app. Please give me an email to help with this matter.
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Jacki (@SportyOsteo) reported@bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki
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Tod ◣ ◢ (@tod1877) reported@measlewolf @bt_uk Steve @bt_uk are a terrible company, they did the same with my mom & dad,hours of calls & still couldn't rectify what they'd done,they disconnected their phone & then promised they would reconnect it with the same number they'd had for 50 years....1 year ago & they still haven't
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Danyal Mustafa (@DanyalMustafa) reportedAt least 6 major Internet outages in under 2 weeks. Appalling treatment by your "support staff". I'd like a complaint sent to the CEO Allison Kirkby please. @btbusinesscare
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Mini67!x (@jellywellys99) reported@bt_uk I have tried to do it on my account even downloaded the app but nowhere to do it it just sends you round and round in circles I am a new customer today this isn't looking good so far
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Claire Rendall (@clairerendall1) reported@bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail
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Joey (@laggyteabag) reported@bt_uk Im helping an neighbour try to log into their BT account. They've set a password a dozen times, and they can log into their BT emails on a browser without any issues, but trying to log into the BT app flags an incorrect password error. Is their any guidance for this?
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Sharon&Mark (@sharon_railton) reported@bt_uk I got a call from Chris just after 8pm,basically everyone I spoke with at BT said it wasn’t their problem and that you outsource all your work to open reach,so take it up with them! I pay BT for a service and youre happy to leave vulnerable people without a phone line.Disgusting
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Ian Robson (@GFX2001) reported@Ofcom @bt_uk I do not understand why it is so difficult to report Nuisance Calls / Hang-ups. You have to complete a very lengthy form for a Call. And each Call you have to re-enter all the details again. And then to get to the "I Am Not Robot" pictures that don't work.
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Zoe Roberts (@thesewingcroft) reported@bt_uk any chance someone can tell me how to remove mobile accounts from my plan? Absolute NIGHTMARE. Forcing me to pay for something I can’t even CANCEL!!! Reporting to authorities