BT (British Telecom) Outage Report in Aylesbury, Buckinghamshire, England
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The latest reports from users having issues in Aylesbury come from postal codes HP18 and HP21.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Aylesbury, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Aylesbury and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Wi-fi | |
| Aylesbury |
Total Blackout | |
| Aylesbury |
Internet | |
| Leighton Buzzard |
Internet | |
| Berkhamsted |
Phone | |
| Aylesbury |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Aylesbury, England
Latest outage, problems and issue reports in Aylesbury and nearby locations:
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Tracey
(@NishTracey) reported
from
Aylesbury Vale, England
@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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Tring Astro
(@Tring_Astro) reported
from
Tring, England
@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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Paul Whelan
(@PaulWhelanTweet) reported
from
Aston Clinton, England
@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
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James Clark
(@jaclark1980) reported
from
Leighton Buzzard, England
Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
@bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡
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Caroline Jarrett
(@cjforms) reported
from
Leighton Buzzard, England
@bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks
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Alison Young
(@Scottishtigger) reported
from
Leighton Buzzard, England
Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk
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Mrs C
(@soapstars2k) reported
from
Aylesbury Vale, England
@bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.
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Marcus Hunnibell
(@mhunnibell) reported
from
Princes Risborough, England
COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Crockett
(@moonrakerteach) reported
@abbyaug @bt_uk “Your call is important to us” messages and incessant piped music is the salt in the wound. It is shocking customer service and, in fairness, covers a gambit of companies who don’t see customers as people but sources of income generation to treat with abysmal indifference.
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Hockers
(@rphockley) reported
@fullback03 @btsport Still amazes me that they played about 3 minutes of injury time after what should have been the last kick of the game. Wtf was that about??
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Nassos Antoniou 🇺🇦 Слава Україні
(@NassosAntoniou) reported
@OpenreachHelp @bt_uk I've been without broadband for more than a month now. Every time I call you're giving me bogus expected fix dates. Can you please actually fix my problem and stop giving me false promises
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Pete Crockett
(@moonrakerteach) reported
@abbyaug @bt_uk It isn’t good enough but sadly all too symptomatic of a national trend that places boardroom bonuses, shareholder dividends, and “efficiency savings” (cuts) ahead of employing sufficient frontline staff to provide high quality customer service.
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Russ Strick
(@StrickRuss) reported
@bt_uk what a joke! You say you want to keep me connected but can’t even reactivate the mini hub I have here? Instead you’re sending a new one tomorrow? So I lose another day? Really?? Poor. Very poor.
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lloydrimmer07
(@lloyd_rimmer) reported
@EE @bt_uk I’m trying to upgrade my daughters phone which is on my account through the employee friends and family discount codes yet lol when I enter the code in the voucher box, it says the code is invalid. Please help if you can. Thank you
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DJ Reyes
(@djr3yes) reported
@bt_uk Hey BT, how come at this time of night my Internet is choppy and at times, it even seems to cut out, as in an app stops working because it can't connect to the Internet?
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Em Tee
(@EmT_Maths) reported
@bt_uk Today, I hear back from Rita @bt_uk that she can't find the recording of the call (because it's a chat transcript...?) and therefore their mis-selling doesn't matter. I reply saying that I will proceed to cancel (thankfully am within cooling off period) 6/x
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Stubot
(@Stuart040) reported
@vintageredss Awful commentating by @btsport
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Em Tee
(@EmT_Maths) reported
@bt_uk Although they initially looked like they might help, Rita from @bt_uk then forgot that I can't use the phone and tried to call me... 2/x