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BT (British Telecom)

BT (British Telecom) Outage Report in Aylesbury, Buckinghamshire, England

Why is my BT (British Telecom) service not working?

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The latest reports from users having issues in Aylesbury come from postal codes HP21 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Aylesbury, England

The most recent BT (British Telecom) outage reports came from the following cities: Aylesbury.

CityProblem TypeReport Time
Aylesbury Internet 11 days ago
Aylesbury Wi-fi 2 months ago
Aylesbury Total Blackout 2 months ago
Aylesbury Internet 3 months ago
Leighton Buzzard Internet 3 months ago
Berkhamsted Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

  • Tring_Astro
    Tring Astro (@Tring_Astro) reported from Tring, England

    @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

  • soapstars2k
    Mrs C (@soapstars2k) reported from Aylesbury Vale, England

    @bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.

  • robsmithrugby
    Rob Smith (@robsmithrugby) reported from Tring, England

    Excited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me

  • markbaker1966
    Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    @bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡

  • jaclark1980
    James Clark (@jaclark1980) reported from Leighton Buzzard, England

    Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.

  • NishTracey
    Tracey (@NishTracey) reported from Aylesbury Vale, England

    @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

  • cjforms
    Caroline Jarrett (@cjforms) reported from Leighton Buzzard, England

    @bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks

  • whiskeychap
    Whisk(e)y Chap 🏴󠁧󠁢󠁥󠁮󠁧󠁿🥃🇺🇦 (@whiskeychap) reported from Lacey Green, England

    @shot_stone @uk_whisky @bt_uk I used it for that too, no issues?

  • markbaker1966
    Mark Baker 🦅 (@markbaker1966) reported from Slapton, England

    Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever

  • Scottishtigger
    Alison Young (@Scottishtigger) reported from Leighton Buzzard, England

    Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk

  • PaulWhelanTweet
    Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • andyrow
    andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • mhunnibell
    Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • louise_rogerson
    Louise Rogerson (@louise_rogerson) reported from Manchester, England

    Very disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!

  • PaulJenkinsUK
    Paul Jenkins (@PaulJenkinsUK) reported

    @OpenreachHelp No, @bt_uk say that they have raised a complaint with Openreach but we have to wait until Openreach respond to them. The Openreach ONT box in our parent's new bungalow has the wrong serial number

  • OllyShah
    Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • tcthepirate
    Tc (@tcthepirate) reported

    @bt_uk @Ofcom how did neighbours cancel and take over the contract at this address? Are there no security checks?

  • SinghT2j
    TJ (@SinghT2j) reported

    Can’t believe how **** the broadband is with @virginmedia never had a problem with @SkyUK or @bt_uk think I may need to cancel

  • CliveCarmock
    Clive Carmock (@CliveCarmock) reported

    @btbusinesscare PLease can you advise me how to make a formal complaint about BT Business services. I'd like to complain in a constructive way that can make a difference - not to someone that will placate me and then close the ticket - but someone that will make changes

  • brianmcluk
    Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported

    @bt_uk just like clockwork speeds are dropping below 10mbs. More trouble than ever before since upgrading. 5 years of issues and still no resolution. @virginmedia hurry and get into my area.

  • thefruitbat69
    Fruit Bat (@thefruitbat69) reported

    Yet again @bt_uk are messing up our broadband service in BA16. I’m putting them on notice that if it’s not sorted asap and happens again I’m off, Vodafone uk offering excellent fibre optic broadband package #btbroadbandonandoffmoretimesthanawhoresknickers

  • YeOldeAutosport
    Ye Olde Autosport (@YeOldeAutosport) reported

    Had to close my old man's @bt_uk account today and I don't think I've ever spoken to someone as polite or as helpful as the chap on the other end of the phone. Brilliant customer service.

  • tcthepirate
    Tc (@tcthepirate) reported

    @bt_uk I got no letter, a suspicious email that I reported as phishing. I was told it could not be brought forward. Very poor.