BT (British Telecom)

BT (British Telecom) Outage Report in Aylesbury, Buckinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Aylesbury come from postal codes HP21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aylesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aylesbury, Buckinghamshire, England 03/25/2026 13:05

March 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aylesbury, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Aylesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomAylesbury Internet
United KingdomAylesbury Wi-fi
United KingdomAylesbury Total Blackout
United KingdomAylesbury Internet
United KingdomLeighton Buzzard Internet
United KingdomBerkhamsted Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Aylesbury, England

Latest outage, problems and issue reports in Aylesbury and nearby locations:

  • soapstars2k Mrs C (@soapstars2k) reported from Aylesbury Vale, England

    @bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.

  • cjforms Caroline Jarrett (@cjforms) reported from Leighton Buzzard, England

    @bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • NishTracey Tracey (@NishTracey) reported from Aylesbury Vale, England

    @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

  • Scottishtigger Alison Young (@Scottishtigger) reported from Leighton Buzzard, England

    Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk

  • mhunnibell Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

  • jaclark1980 James Clark (@jaclark1980) reported from Leighton Buzzard, England

    Trying to renew broadband with @BTCare today... four different prices for the same package inside 20 minutes.... absolute joke. Treat customers like idiots.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrianNewton Adrian Newton (@AdrianNewton) reported

    Abysmal customer service from @bt_uk I have travelled 300miles to be here for your agreed appointment but you haven’t bothered to turn up! Enjoyed being on hold for 30 minutes only to be told I need to wait another 30 mins to speak to to your technical team. #customerservicefail

  • suzynowlan Suze 💙 (@suzynowlan) reported

    @bt_uk any reason you’ve delivered my replacement wi-fi disc to my home address in London but the replacement smart hub to an address in Jedburgh??? Oh how I wish I’d just signed up to @CommunityFibre. I will be breaking my BT contract as the service is shocking.

  • harlequin_1963 Gary Mackenzie (@harlequin_1963) reported

    @bt_uk If we switch off our broadband routers for that amount of time, it has to resynch every time you switch it on, so your speed will suffer. And BT broadband speed where I live is so poor that any lower means no streaming.

  • LeonaKhaira ... (@LeonaKhaira) reported

    Absolutely ridiculous @bt_uk one text message a week to tell me you're still looking into my issue and will get back to me in 4 days is not good enough. This is my 7th week with no internet

  • Tonysmini Tony (@Tonysmini) reported

    @bt_uk @LouRobinsSW Looks like it’s been roped for future FTTP cabling. It may be Openreach or another network provider using their ducts and boxes. You should have had a letter posted through your door informing you of the work.

  • Nevstasic connor sammon (@Nevstasic) reported

    @bt_uk how can i actually get in touch with someone? Every day your team is very busy, which is obviously very redundant. It is almost impossible to speak to someone from customer service. Help please

  • imageplotter Chris 🕷 (@imageplotter) reported

    @dc_photographs @bt_uk @thameswater Yes, I'm just the stupid customer who pays. Contract signed, responsibility is with others.

  • MrJakeWool Jake Woolhead (@MrJakeWool) reported

    If anyone is looking to get @bt_uk I would think twice before going ahead. Multiple errors from customer services this week and now every department is blaming one and other. My account information is currently all wrong, every department is refusing to deal with it. 1/2

  • twitta_charlie Charlotte (@twitta_charlie) reported

    @bt_uk Waited over half an hour on the phone. You can’t cancel my contract today, has to be tomorrow. So tomorrow I am expected to yet again probably hold for an age. Great customer service @bt_uk

  • LisaPhelan71 Lisa Phelan (@LisaPhelan71) reported

    @bt_uk Yes but so far you’ve only sorted half the problem. Sincerest good luck to all new BT customers out there… cause you are sure a Sh1t gonna need it, that and a gallon of wine to handle interacting with their call centre. Swimming in treacle!