BT (British Telecom) Outage Report in Gerrards Cross, Buckinghamshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Hounslow, Preston, Brentford, St Albans, Maidenhead, Northolt, Stanmore, Slough, Southall, Harrow, Watford, Hemel Hempstead and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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J Andres 🎧
(@JAndresDJ97) reported
from
Brentford, England
@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
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Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
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Chris Green
(@chrisgreen) reported
from
High Wycombe, England
The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp
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Whisk(e)y Chap 🏴🥃🇺🇦
(@whiskeychap) reported
from
Lacey Green, England
@shot_stone @uk_whisky @bt_uk I used it for that too, no issues?
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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EdOnTheTrain 💙💛💙💛
(@EdOnTheTrain) reported
@bt_uk - after a month of truly dismal service from a number of your call centre agents, the amazing LILLY was able to sort my issue! At one point I was told my elderly/unwell Uncle's service would be cut off within days. Never the case but cause undue stress. THANK YOU LILLY.
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Steve DePeare
(@SteveDepeare) reported
@bt_uk Why are the share prices going down again
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Chris Bolton
(@bolton_chris) reported
@bt_uk No problem… Just got to work another 2 days to pay for the same service as what I was getting previously… As long as BT are doing ok that’s all they matters… I am off after this contract… Never to come back…
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Rachel H Campling 📘
(@RachelHCampling) reported
The @bt_uk landline of my 89 year old Mother-in-law has gone down and she's been told it'll be Friday before she is reconnected!! Her emergency button is connected to this. Surely you can do better!!!
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David Leedham
(@DavidGLeedham) reported
So Sue Edmundson from BT @bt_uk uk you say you’ve ‘tried to call me a few times’ to check if my issue has been resolved … How? Mobile? No missed calls! Email? None rec’d! Landline? I was overseas, so that would be pointless, but also no phone attached #LetDown #disappointed
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super aspie
(@SuperAspie52579) reported
@bt_uk @bt_uk i give up. I'm cancelling my contract as soon as possible and going with someone else. Extortionate priced for a service that isn't fit for purpose! I'm done. You could install all new cables and equipment in my house and it still wouldn't work! **** YOU BT!
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Sally Cabrini
(@SallyCabrini) reported
@bt_uk @TalkTalk No landline for 6 days, a string of ridiculous excuses and no resolution in sight. Unbelievably poor service from talktalk and openreach.
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Megan Tee ✏️
(@artsngrafts) reported
@_reBeccaK @bt_uk That’s horrific. Some guy working for them tried to gaslight me as if it all never happened, despite the constant calls & engineers coming out every single month. There has to be, but they can’t leave you without internet anyway, definitely ruuuuun!
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Josefa Iturrieta
(@joiturrieta) reported
@bt_uk it’s been more than 24hrs since we lost internet in our area. As a remote worker this is an essential service. Can we al least have an answer from your side on what’s going on?
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Darren Thomas
(@DagsJT) reported
Well that didn't last long. Had @bt_uk 500Mbps fibre for a couple of weeks and already having issues. Engineer aimed to fix it by the end of the day on Friday. Not next day or anything. Three days. Expected better really.