BT (British Telecom)

BT (British Telecom) Outage Report in Gerrards Cross, Buckinghamshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gerrards Cross, Buckinghamshire, England 02/01/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gerrards Cross, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Northolt, Stanmore, Wembley, Slough, Bracknell, Hounslow, Maidenhead, High Wycombe, Harrow, Southall, Ealing, Uxbridge, Iver and Uxbridge.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomNortholt Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • CaitTeachesKind Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England

    @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • DecorTiles Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • jwedwards1 John Edwards (@jwedwards1) reported from Marlow Bottom, England

    @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • takecsa Customer Service Action (@takecsa) reported

    @JamesMonighan @bt_uk Hello James, no, we're absolutely free to use and not associated to BT. We're an independent company with more than 35 years experience in customer service.

  • bigfishgd Omoa Gallavanter (@bigfishgd) reported

    @bt_uk Your organisation BT did nothing to help my situation your primary objective is to maximise profits for shareholders this time at my expense , if an organisation treats customers in this manner think how it will treat you and all other employees .

  • Chloekirby0496 Chloe kirby (@Chloekirby0496) reported

    @bt_uk can someone help been trying to place an order for BT TV and keep getting an error now currently on chat waiting to be connected to someone and been waiting for 30 minutes now and nothing

  • ZakCheeky Man on the wall (@ZakCheeky) reported

    @bt_uk my internet is down again what is going on ???

  • paularcher2006 Paul Archer Photography (@paularcher2006) reported

    @bt_uk Why is my internet speed and reliability so poor here in Worcester over the last week or so?

  • takecsa Customer Service Action (@takecsa) reported

    @JamesMonighan @bt_uk By submitting your complaint, we can reach out to BT on your behalf so that they can find a suitable solution.

  • shenah711 #Shenah (@shenah711) reported

    FFS @BTGroup @bt_uk you now want me to pay £13 a month extra as ‘new customer’ EVEN THOUGH I AM AN EXISTING ONE!!! 🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯

  • GinSoakedBoy Gin Soaked Boy (@GinSoakedBoy) reported

    @langcliffelady @SkyHelpTeam @bt_uk We can’t contact the sky team as after the recorded message we are cut off, as they know there’s an issue in the area, but the recorded message suggests we follow the sky help team on Twitter… please tell us when service will resume.

  • shenah711 #Shenah (@shenah711) reported

    What’s the best deals ATM for internet providers that I can get connected to ASAP that is NOT @bt_uk ?! Seeing as though they don’t give a crap about loyal custom and just want to rip me off and not help at all!! #internet

  • nadiarachel Nadia McLeod (@nadiarachel) reported

    @bt_uk broadband has gone down and might not be fixed until 23.59 on Tuesday. Such a slow turn around time, can’t work now…. Meant to be interviewing candidates on video call 9am tomorrow