BT (British Telecom)

BT (British Telecom) Outage Report in Gerrards Cross, Buckinghamshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gerrards Cross, Buckinghamshire, England 12/05/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gerrards Cross, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Harrow, West Drayton, Hemel Hempstead, Wembley, Hounslow, Feltham, Southall, Ruislip, High Wycombe, Stanmore, Greenford, Marlow, Slough and Staines.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHarrow Internet
United KingdomLondon Internet
United KingdomWest Drayton Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

  • submita subhash r ghosh (@submita) reported from Harrow Weald, England

    @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

  • carboncoach Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported from Marlow Bottom, England

    Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • phil_k92 Philip Krajewski (@phil_k92) reported from Nash Mills, England

    @bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • chrisgreen Chris Green (@chrisgreen) reported from High Wycombe, England

    The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • whiskeychap Whisk(e)y Chap 🏴󠁧󠁢󠁥󠁮󠁧󠁿🥃🇺🇦 (@whiskeychap) reported from Lacey Green, England

    @shot_stone @uk_whisky @bt_uk I used it for that too, no issues?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BoobBoo Chris Kernaghan (@BoobBoo) reported

    OMG - so @RoyalMailHelp can't deliver a package & now @BTCare and @OpenreachHelp can't schedule an appointment. The complaints departments are totally useless & can't actually provide any help. I feel sorry for the people there, must be terrible not being able to actually help

  • Skechrs2 Skechrs (@Skechrs2) reported

    @bt_uk I've had nothing but problems with my Internet keep on disconnecting and reconnecting.. this about 10 times now since yesterday afternoon. What seems to be the problem? It's a joke what's going on

  • TrendyTurtle14 Christopher (@TrendyTurtle14) reported

    Is that Jeff Brazier interviewing players after the Spurs game?! What on earth is @btsport thinking?! Really, him?! Utterly awful, not suited to the job and completely amateurish! Come on BT, you're better than this! #TOTMUR #UECL #BTSport

  • jack_gibson7 Jack (@jack_gibson7) reported

    @bt_uk hi BT, for whatever reason my wi-fi disc has been flashing red all evening with my wifi connection dropping out from it. My main wifi router is fine all lit and everything. Can you offer any advice on a fix?

  • villabone VillaBone (@villabone) reported

    @bt_uk So there was a lack of that information that should have come to me as the customer. Someone should have phoned me the moment 25th October was the new date. All of this could have been avoided. Putting the customer at the heart of you flow would've solved this

  • StuartPembery Stuart Pembery (@StuartPembery) reported

    @BTCare BT Wi-if down this morning unless you’re using an iOS Connection Profile. Help please…

  • CelticDragon12 Celtic Dragon 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺📖🐉 (@CelticDragon12) reported

    @bt_uk Is there an issue with BT email this morning? It will not log in. It's not a problem with any other site, just BT email. It was the same yesterday morning.

  • defiaye Brave (@defiaye) reported

    @bt_uk I got a phone call from Josie. It's still not been dealt with though (in terms of the internet actually working) and my internet is still unstable. I'm going to have to phone BT and waste most of tomorrow pursuing it.

  • Biscuits_9 Martin Sinclair (@Biscuits_9) reported

    @bt_uk hi. Not a current customer but may switch. Can you tell me roughly how long you'd expect it to take after buying broadband only package to having it delivered / installed?

  • BoobBoo Chris Kernaghan (@BoobBoo) reported

    @bt_uk Not that, had an appointment. Openreach and BT mixed up the times - BT (pm) and Openreach (am). Engineer turned up in AM while on school run. Missed the appointment, now waiting 2 weeks and not phone line because of it. Complaint was a joke process, no actual action