BT (British Telecom) Outage in Gerrards Cross, Buckinghamshire, England

@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

@btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?

@btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****

@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

@bt_uk My parents have received automated landline messages apologising for not having fixed the problem with broadband. Does BT do this? Yes their account is with and they have not reported anything.

@bt_uk @rioferdy5 A useless moribund organisation with no concept of customer service, incorrect billings!

@bt_uk Your WiFi is ******* ****... End of. Not happy at all

@bt_uk Hi Laura, what is it that you want to help me with?

@bt_uk fix your ******* **** wifi

@bt_uk Thanks, that’s useful. My complaint is about hybrid connect, it didn’t work on arrival so I was advised to get connected and then complain

@bt_uk @bt_group another day another failure to provide me with the service I’m paying for. Working from 0600-0900 Sunday isn’t ideal but essential due to @bt_uk being unable to provide the broadband I’m paying for. Absolute rubbish service

@bt_uk hi! Need to make a complaint and claim on my stay fast guarantee - who do I need to talk to?

@btsport stop sensoring the interviews man we have just watched them punch ten bells out of each other and your worried we give a **** about a swear word

**** @ufc @btsportufc @btsport for censoring interviews I've watched a man have his dislocated on the same show. Let me hear what ******** these guys say