BT (British Telecom) Outage Report in Gerrards Cross, Buckinghamshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Ealing, Northolt, Richmond, Hayes, Southall, Hemel Hempstead, Wembley, Hanwell, Brentford, Kingston upon Thames, Maidenhead, Slough, Hounslow and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
||
| Ealing |
Internet | |
| Northolt |
Internet | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Hung Lee
(@HungLee) reported
from
London Colney, England
@bt_uk Yes. The line has been down for days. Need broadband for business!
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adam kinsley
(@adamkinsley) reported
from
Harrow Weald, England
@jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Russell Cox
(@RussWWFC) reported
from
High Wycombe, England
@bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chomntaille
(@chomntaille) reported
@bt_uk My BT speed is 1mb....please explain why you are rolling out next gen fibre to area who already have 50-100 times faster broadband, yet I am still on 1mb. and paying the same as anyone on 50,75 etc. Same cost, poorer service.....
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Marccc
(@marcskinner17) reported
@bt_uk Update on the internet outage?
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Syncr0
(@syncr0) reported
@MavisKernow @bt_uk You open a complaint with BT. Open Reach have missed 2 appointments. I was on the phone to BT to arrange another appointment and they opened the claim. I didn’t even know there was a process. Took a week for cheque to arrive. To be honest I’d rather have an engineer turn up.
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Chomntaille
(@chomntaille) reported
@bt_uk @JohnBurkhill Probably slow as on a copper line and no booster at local exch box to push up speed.....
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tony nicholson
(@tonynic02397077) reported
@AntheaJ47 @bt_uk @PopTelecom Check your postcode that PopTelecom hold as I had this problem a few years ago where the Company had a mismatch and couldnt proceed as I appeared to be at the wrong address.
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Patty
(@PattiMcConnell1) reported
@preppet @BTCare And this: You can contact the communications ombudsman to investigate your complaint if we haven't solved it within 8 weeks,
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David Babb
(@daveb1973) reported
@bt_uk So you have now closed my complaint because Kevin the manager from Falkirk, insisted on calling when I am work, even though I have repeatedly informed you when I am available #worstcustomercare
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sophie hawes
(@smudgeit123) reported
@bt_uk our Internet has gone down its saying to call an 0800 number saying I need to call (on the bt webiste).. but your staff are all 👻ghosts
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Ste Price
(@Steprice1234) reported
@bt_uk i cannot describe how poor your internet service is. Playing on my xbox and it just keeps dropping out. Im even on a wired set up. Had issues nonstop since january. Engineers have been out, new hub been sent. It just isn't good enough. Cannot wait for my contract to be up!
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Chomntaille
(@chomntaille) reported
@Cozz1e @louanndavies @bt_uk try 1 mbps....can't even get Netflix due to slow speed, ridiculous service from BT