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BT (British Telecom)

BT (British Telecom) outages and service status in Gerrards Cross, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 11 outage signals in the last 24 hours around Gerrards Cross, including 11 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 23, 9:47 PM GMT+1.
  • 55% Internet (55%)
  • 22% E-mail (22%)
  • 17% Wi-fi (17%)
  • 3% Phone (3%)
  • 2% TV (2%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gerrards Cross, England

The most recent BT (British Telecom) outage reports came from the following cities: Brentford, Harrow, Southall, Stanmore, Hounslow, Windsor, Wembley, Hemel Hempstead, Maidenhead, Kingston upon Thames, Pinner, Greenford, Watford, Slough, and Feltham.

CityProblem TypeReport Time
Brentford Wi-fi 8 hours ago
Harrow Internet 9 hours ago
Southall Internet 9 hours ago
Southall Internet 10 hours ago
Southall Internet 11 hours ago
Southall Internet 11 hours ago

Nearby cities with recent reports

Southall

7 recent signals

9 hours ago
Hounslow

3 recent signals

15 hours ago
Wembley

3 recent signals

1 day ago
Brentford

2 recent signals

8 hours ago
Maidenhead

2 recent signals

3 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

  • am_on_the_fence
    jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • jamesvalero1977
    James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • KushlasBySanaer
    ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • ycruiselesley
    lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • Barry2103
    Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • OhbPark
    ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • Macdonald2Sandy
    Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • OllyShah
    Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • ElmslieEnder
    Sudhir Rawal (@ElmslieEnder) reported from Wealdstone, England

    What an enjoyable watch #poundland was @btsport . The rejuvenation of Chelsea. Can’t believe @eddiemacbawa was left in the cutting floor! Played at Harlington a couple of times and remember how awful it was as Sunday morning player let alone as a professional.

  • anton_georgiou
    Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • OllyShah
    Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • kutanural
    Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • SoulfulScotsman
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • duncanyoung68
    Duncan Young 🐝 (@duncanyoung68) reported from London Colney, England

    Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

  • vodkachamp
    KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.

  • chrisgreen
    Chris Green (@chrisgreen) reported from High Wycombe, England

    The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • CllrHelenTaylor
    Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • coolhati
    coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinF1311
    Kevin Fowler (@KevinF1311) reported

    So I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported

    @bt_uk how do I cancel my BT account?

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

  • chpugh1
    Chris Pugh (@chpugh1) reported

    @bt_uk I’m having issues logging in to my BT emails, is there a fault

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

  • wearesiam
    "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported

    @bt_uk not a word from you re no email service Appalling service!!!

  • BDubleYou
    Brian Waters (@BDubleYou) reported

    @Andre_MuhithJG @hermionegingol1 @bt_uk This at 3pm: ..experiencing a technical issue that is preventing us from resolving this matter remotely. We sincerely apologize for the inconvenience. Kindly reconnect with us after approx 4 hrs, by which time we expect the issue to be addressed, allowing us to assist you...

  • Smicer999
    Darren Smith (@Smicer999) reported

    @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @puddles46 @bt_uk So agree @bt_uk constantly closing complaints down without speak to customers. When they do speak to them, very uneducated in the situation. Just want to speak to a normal person 🤯

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom