BT (British Telecom) Outage Report in Gerrards Cross, Buckinghamshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, High Wycombe, Harrow, Northolt, Wembley, Southall, Ealing, Hounslow, Uxbridge, Iver, Uxbridge, Stanmore, Hayes, Slough and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Gerry Murray
(@gerryjmurray) reported
from
Beaconsfield, England
@bt_uk No - your website said there’s a fault that needs an engineer. Your support person wouldn’t book it unless I agreed to pay £85 for a call out to fix your broadband which is at 1/5th the speed it should be. I refused and have ordered sky and will be cancelling BT this evening
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Gerry Murray
(@gerryjmurray) reported
from
Beaconsfield, England
After a day of dealing with @bt_uk website and customer support trying to fix my piss weak broadband - they can stick it where the sun don’t shine.
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Simon Kaye
(@sikaye_oxf) reported
from
London Colney, England
@bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed
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Banquet Records
(@BanquetRecords) reported
from
Kingston upon Thames, England
it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb
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Tom Maskell
(@tommaskell) reported
from
Marlow Bottom, England
Terrible service @bt_uk - I phone to report a series of scam calls purporting to be from you.... Get through to your nuisance phone calls dept only to have the call terminated.
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Annie Jenkins
(@theremaybebugs) reported
from
Richmond, England
@bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Russell Cox
(@RussWWFC) reported
from
High Wycombe, England
@bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone
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Michelle Cuthbert
(@physiorichmond) reported
from
Richmond, England
@bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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Hung Lee
(@HungLee) reported
from
London Colney, England
@bt_uk Yes. The line has been down for days. Need broadband for business!
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shahnaz Hussain
(@browneyeshiny) reported
@bt_uk worst service ever for each of my last 3 house moves. Been on the phone 2 1/2 hours to you so far. Missed a week of work due to BT no show twice this week. Still no internet. What are you going to do about it ?
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Chris Burgess
(@ChrisBurgess6) reported
@bt_uk I would just like the web browser to be able to save my email address so that I don’t have to type it in every time. Someone has already said that this is intentional on BT’s part as a security measure, but it wasn’t a problem before and surely it should be the user’s prerogative
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Christobelle
(@ChristobelleB) reported
@bt_uk hi there this number is pretending to be from you asking me to sit at my computer and fix some sort of security issue 02082336075
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Chris Burgess
(@ChrisBurgess6) reported
@bt_uk Any chance of sorting out the user name on log in issue?
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Craig McMartin
(@SirCraigius) reported
from
Stevenston, Scotland
@bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.
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Conor Harniman
(@HarnimanConor) reported
@bt_uk Nothing screams "valued BT customer" like a robotic voice reminding you of it. Couldn't even be bothered to get a human to tell us that. Embarrasing really.
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YT
(@TYKCAZ) reported
@bt_uk @virginmedia On... it shouldn’t be this hard to just switch back on my service on the current account until I’m able to do the provider switch as GUARANTEED by YOUR agents 4 times.
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Jon Chan
(@jonniec81) reported
@bt_uk I am now having to be on hold again for a 4/5th time to get hold of customer service as the. Call I was promised has not happened. I am absolutely disgusted with BTs treatment of me.
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YT
(@TYKCAZ) reported
@bt_uk I was switching provider and multiple BT agents confirmed with me that my service would not be terminated until 26/03 but instead they terminated it today and I have had to order a new BT package on a new account just to get internet back until that time but that cannot be 1/2
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Lucy Griffiths
(@LucyGriff76) reported
@bt_uk you don’t even have the decency to keep your appointment- what awful customer service.