BT (British Telecom)

BT (British Telecom) Outage Report in Gerrards Cross, Buckinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gerrards Cross, Buckinghamshire, England 01/28/2026 07:25

January 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gerrards Cross, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Slough, Bracknell, Hounslow, Maidenhead, High Wycombe, Harrow, Northolt, Southall, Ealing, Uxbridge, Iver, Uxbridge and Stanmore.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWembley E-mail
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • KiranRaichura Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • Dagaffer_10 Kai Havertz ⚡️ (@Dagaffer_10) reported from Harrow Weald, England

    @btsport FIX UP #BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Erin2_16 Erin🧚🏻‍♀️🏳️‍⚧️ (@Erin2_16) reported

    @bt_uk @leertet This is no good for people that can only use the app. If you don’t get this sorted soon I’m going to cancel my subscription. BT Spot is the biggest bag of 💩. Sky sports would never do this to us.

  • KennyGNI KG (@KennyGNI) reported

    @bt_uk More problems this morning. An hour of off and on and a Christmas like display of light colours from the router...when are you going to sort this??

  • Crozza77 Croz (@Crozza77) reported

    Kudos to @bt_uk for maintaining service standards to rival the 2020 shitshow. Two vulnerable 70yr old customers left without a landline or broadband for the entirety of Christmas week & still no closer to knowing a resolution date. Broken promises, misinformation, utter shambles.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • McMurray_11 McMurray (@McMurray_11) reported

    @bt_uk any idea when the outage near godalming will be fixed? Have been without internet since 3am this morning.

  • areyouasking Chris Rose (@areyouasking) reported

    @bt_uk our broadband has been down since 24th. Unable to reach anyone via online, SMS or phone. Been on hold for over an hour this morning & now placed back to beginning of hold process! Is there any other way to provide support please?

  • CallumHeinrich CALLUM HEINRICH (@CallumHeinrich) reported

    Just an update for you all, @bt_uk have still don’t absolutely nothing. Into the 6th day with no internet or landline. The worst customer service, don’t go with BT.

  • Amyhills96 Amy 🦕 (@Amyhills96) reported

    (via the laptop that we've set up for him) the engineer says "Oh it'll be on there somewhere." Bloody useless, and he's left grandad unable to watch the old films that he loves & that bring him a bit of comfort in these hard times. Disservice not service!!😡🤬 (2/2) @bt_uk

  • Amyhills96 Amy 🦕 (@Amyhills96) reported

    @bt_uk send my 86 year old grandad (who's been a BT customer for years) a new box & tell him that an engineer will fit it today Engineer turns up, with a 'can't be bothered' attitude. Installs box but doesn't explain anything to him & when he asks how he can watch films (1/2)

  • Androzani19641 Stephen Eggleton (@Androzani19641) reported

    @bt_uk Been on the phone complaining about broadband speed problem been promised 3 different times would be solved been on the phone for over 1 hr but operator refusing to put me through to his manager absolutely awful service customer service rude sarcastic