BT (British Telecom) Outage Report in Gerrards Cross, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Wembley, London, Watford, Kingston upon Thames, Harrow, Uxbridge, Perivale, Maidenhead, Ealing, Slough, Teddington, Southall, Hounslow, West Drayton and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Marcus Hunnibell
(@mhunnibell) reported
from
Princes Risborough, England
COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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Anne De'Ath
(@AnneDeAth) reported
from
Harrow Weald, England
@bt_uk Sorry, doesn't work. Text fails to send.
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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FootprintsFoundation
(@BobFootprints) reported
from
London Colney, England
@btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Neilly g
(@NeilGenders1) reported
from
Chorleywood, England
@flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Marcus Weedon
(@MarcusWeedon) reported
from
Harrow Weald, England
@btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk is there a signal problem in westminster No channels working for last hour
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk Checked says all ok but signal breaking up all the time impossible to watch
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sally Robinson
(@SalsRobbo) reported
@bt_uk Is the MyBT app down at the moment? I've installed it on 2 different devices and after entering login details it's coming up with an error saying to retry
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Shah
(@MrVocalCord) reported
@bt_uk Is it packaged up when delivered? Hearing some horror stories about poor courier services and deliveries not being made.
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Totemise_
(@Totemise_) reported
Love it when my ISP decides to **** a brick and go down with no estimated time for when it’s back up. I applaud you @bt_uk 👏🏻 Not like I have a stream to start or anything 🙄
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Mike Halton
(@mch2010uk) reported
@bt_uk Hello. I registered to buy a ps5, you have them in stock but i have no code. Can you please help.
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Harry
(@casa1_) reported
i would love to reiterate that u provide quality service and good customer support, keep it up guys @bt_uk
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Jeremy Wood
(@excitedpixels) reported
@bt_uk Hmm.. You've either broken data protection or your systems are really broken. Not really fair greying out wrong date of birth info (that's correct on account) and making the whole process impossible. :( Will try and call. Sad that you don't inform customers properly.
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Colin Bunting
(@colin_bunting) reported
@bt_uk Do you have any information on an outage in the 01507 (Louth, Lincolnshire) area code? Lots of people are affected. I'm not with BT but my ISP uses your hardware and anybody else in that situation is facing the same issue.
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sophie 👄
(@smudgeit123) reported
@bt_uk our internet (hub6) drops out atleast 5 times a day... and when it does it doesn't auto connect our devices we have to manually do it... tweeted yeaterday and txt fix today and it said there are no problems.. 5+ dropouts a day.. I think that's pretty problematic 🤔
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Luke Allsop
(@lukeyboy290) reported
@SkyUK @bt_uk it’s been over a week since my internet went down, can you please fix this asap! Your poor communication meant my previous provider cut me off too soon and now I’m not getting any updates to when the work will be complete! #poorcustomerservice #Help
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AlisonB
(@ABalharry62) reported
Capitalism 😡, aye you phone customer service @bt_uk for support with your new landline which is NOT working and yes I've a fully charged BT handset, they text you eh then I've to await them getting in touch AND I've paid them cash already. Shocking.