BT (British Telecom) outages and service status in Gerrards Cross, England

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gerrards Cross, England

The most recent BT (British Telecom) outage reports came from the following cities: Southall, Slough, Staines, Wembley, Maidenhead, High Wycombe, Hounslow, Chesham, Beaconsfield, Brentford, Harrow, Bracknell, Ealing, Richmond, and Watford.

City	Problem Type	Report Time
Southall	Internet	2 days ago
Slough	Internet	2 days ago
Staines	Internet	3 days ago
Wembley	Internet	4 days ago
Slough	Internet	4 days ago
Slough	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

• 
  Jobless Azzy (@AzzyChill) reported 7 minutes ago from Richmond, England

  So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

• 
  Judith (@Judiky) reported 16 minutes ago from Brentford, England

  @bt_uk guys, no internet in NW105AH all day. Any help?

• 
  peter (@peter33266430) reported 18 minutes ago from Slough, England

  @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

• 
  FootprintsFoundation (@BobFootprints) reported 20 minutes ago from London Colney, England

  @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

• 
  Sukh Thind (@SUKHTHIND) reported 25 minutes ago from Hounslow, England

  @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

• 
  ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported 27 minutes ago from Brentford, England

  I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

• 
  peter (@peter33266430) reported 27 minutes ago from Slough, England

  @bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month

• 
  peter (@peter33266430) reported 28 minutes ago from Slough, England

  @bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad

• 
  Barry French (@Barry2103) reported 40 minutes ago from Richmond, England

  @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

• 
  Decor Tiles (@DecorTiles) reported 41 minutes ago from Watford, England

  @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

• 
  Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported 43 minutes ago from Marlow Bottom, England

  Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

• 
  Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported 44 minutes ago from Slough, England

  @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

• 
  Jai Mistry (@j_dip) reported 45 minutes ago from Hounslow, England

  @bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now it’s nonexistent. Please help!!

• 
  antonio (@antoniofrank82) reported 48 minutes ago from Brentford, England

  I regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 48 minutes ago from Maidenhead, England

  @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

• 
  Keith Cox (@keithcox74) reported 48 minutes ago from Farnham Royal, England

  Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

• 
  Charli R (@RojasLahoz) reported 54 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  J Andres 🎧 (@JAndresDJ97) reported 57 minutes ago from Brentford, England

  @btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 58 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

• 
  peter (@peter33266430) reported 59 minutes ago from Slough, England

  @bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stockport871 (@stockport871) reported 5 minutes ago

  @bt_uk It’s linked to a vulnerability issue, reel feee to direct message me, the reason I can’t call is on the account.

• 
  Gary Banks (@Banksie_FB5) reported 6 minutes ago

  @bt_uk I was told, on Sun, that it was planned 2b here Mon. Then told Mon it was planned 2b here Tues. Now told tomorrow. If the engineer had tested his work before he left I may not have been in this position! Now I’ve had to cancel a job of work “in case” this persists! #unacceptable

• 
  Graeme Davis (@GraemeDavis) reported 6 minutes ago

  @bt_uk That doesn’t work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?

• 
  Alessandro Riolo (@aledeniz) reported 6 minutes ago

  @bt_uk @ee How clueless you all are, asking me to confirm a security code received via email while I am trying to log in to your Wi-Fi hotspots? Has anyone ever tested that process on an iPhone? 🧐 What happens when the user leaves the login process to check the email? 🤨

• 
  Gary Banks (@Banksie_FB5) reported 7 minutes ago

  Stunningly inept service @bt_uk. 3 wks 2 install full fibre culminating in them saying my router’s incompatible & they’ll send a new1 promising arrival Mon. Mail just recd; it’ll arrive Weds & seems 2b the same as I have! Meanwhile I’m w/out internet & paying 4 the privilege.

• 
  Graeme Davis (@GraemeDavis) reported 8 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Graeme Davis (@GraemeDavis) reported 9 minutes ago

  @bt_uk Your comment sounds fine @bt_uk but your team in this line appear not to be authorised to cancel an appointment and not rebook it. How do I contact someone whohas the authorisation to do this?

• 
  francois clerc (@clercdesign) reported 9 minutes ago

  @bt_uk is so bad I can't even test the speed. Fibre!

• 
  Abbie Ruth Sharland (@AbbeyGale99) reported 10 minutes ago

  @bt_uk hello I’m in year one of my two year contract but need to terminate my contract from this September for university. Will I be charged for this?

• 
  Jessica (@Jessica67669786) reported 12 minutes ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?