BT (British Telecom) Outage Report in Gerrards Cross, Buckinghamshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southall, Hounslow, Watford, Harrow, West Drayton, Hemel Hempstead, Wembley, Feltham, Ruislip, High Wycombe, Stanmore, Greenford, Marlow and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Southall |
Internet | |
| Hounslow |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Decor Tiles
(@DecorTiles) reported
from
Watford, England
@bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Fran pickard
(@PickardFran) reported
@bt_uk You are missing my point, they were promised they’d get the number TODAY, last time I explained to parents BT said they couldn’t have old numbers I had my mother in floods of tears for over 30 mins. MY PARENTS ARE REAL PEOPLE PLS TREAT THEM ACCORDINGLY
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hellen
(@hellen55774164) reported
@bt_uk are absolute scammers. Phoned to terminate my account when my contracted ended but they have no record so now I have to pay for a service I did not want and have not used. Yet during COVID when someone at @bt_uk randomly terminated my phone line & broadband 1/2
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Lilo Filsak (she/her)
(@lilofilo87) reported
Hi @EE I've got a mini hub provided by @bt_uk whilst waiting for my broadband to be installed, but why do I only get 15 mins of connection before it decides there's no signal? I'm on EE for my mobile in the same location and have full signal? Not useful
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Neil Danson
(@neildanson) reported
Dear @VodafoneUK, I _really_ want Full Fibre and I'm already a customer with you, but you seem to be the only provider in the area not offering it. Please don't make me sign up with @bt_uk
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El Presidente
(@elldivino) reported
@bt_uk Now my 4G mini hub isn’t working. This is a joke. No internet whatsoever ever now. Appalling service. Can we try get something right please and get this sorted asap?
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sanjay
(@sanjay48198293) reported
@bt_uk my broadband is not working what is going on been with out it since last Thursday
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Fran pickard
(@PickardFran) reported
@bt_uk Apparently their, old number is still available but, they can’t have the number they have had for 40+ years. No way to treat elderly loyal customers
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greenroomproductions
(@TheGreenRoomP) reported
@bt_uk and the complaint. Managers never call, even though I get a text from BT to say they will, I cannot talk to anyone bar the staff who answer the call, they apparently do not have the authority to put me through to anyone else.
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Fran pickard
(@PickardFran) reported
@bt_uk They have been repeatedly promised their old number and to be told they can’t on the day it was supposed to go live is not on #JeremyVine can you help here?
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Air Adam
(@airadam13) reported
@bt_uk Their name is intentionally deceptive, and they target this area far too frequently. My concern is for neighbours who are older/vulnerable, and may be less able or minded to resist a doorstop pitch. This is an awful method of promoting your services, and sullies the name of BT.