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BT (British Telecom)

BT (British Telecom) outages and service status in Gerrards Cross, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Gerrards Cross, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 25, 12:39 AM GMT+1.
  • 71% Internet (71%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 5% Phone (5%)

The latest reports from users having issues in Gerrards Cross come from postal codes SL9 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gerrards Cross, England

The most recent BT (British Telecom) outage reports came from the following cities: Southall, Slough, Hounslow, Uxbridge, Harrow, Beaconsfield, Gerrards Cross, Feltham, Wembley, Stanmore, Ealing, Maidenhead, Watford, Warfield, and Radlett.

CityProblem TypeReport Time
Southall Internet 20 hours ago
Slough E-mail 3 days ago
Hounslow Internet 4 days ago
Hounslow Internet 7 days ago
Uxbridge Internet 7 days ago
Southall Internet 11 days ago

Nearby cities with recent reports

Hounslow

2 recent signals

4 days ago
Southall

1 recent signals

20 hours ago
Slough

1 recent signals

3 days ago
Uxbridge

1 recent signals

7 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • phil_k92
    Philip Krajewski (@phil_k92) reported from Nash Mills, England

    @bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!

  • thewattsy
    Brad W (@thewattsy) reported from Hillingdon, England

    Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

  • submita
    subhash r ghosh (@submita) reported from Harrow Weald, England

    @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

  • anton_georgiou
    Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • am_on_the_fence
    jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • NeilFranks7
    Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • whiskeychap
    Whisk(e)y Chap 🏴󠁧󠁢󠁥󠁮󠁧󠁿🥃🇺🇦 (@whiskeychap) reported from Lacey Green, England

    @shot_stone @uk_whisky @bt_uk I used it for that too, no issues?

  • DecorTiles
    Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • Sonjamclaughlan
    Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • KristinaWallen
    Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • Joeboy_AFC
    Joeboy (@Joeboy_AFC) reported from Bushey Heath, England

    @btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • SUKHTHIND
    Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • OllyShah
    Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • Macdonald2Sandy
    Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • ycruiselesley
    lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • CllrHelenTaylor
    Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • not_now_dave
    Not Now Dave (@not_now_dave) reported

    My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one

  • boomshanka2u
    boomshanka🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@boomshanka2u) reported

    @bt_uk @bt_uk shocking customer service by you, my elderly in-laws should have had new fibre installed on 24th July. Still waiting!!!!!

  • StephenR27465
    northern monkey (@StephenR27465) reported

    @bt_uk After spending 5 minutes on your automated system I’ve given up, let’s hope someone sues you and may be your service will improve.

  • s_starrr6
    star6 (@s_starrr6) reported

    @bt_uk unbelievable service, booked an engineer two weeks in advance only to be told now that ive been missed and the next time slot is in another two weeks! Can i get someone out quicker, atrocious

  • camawds
    CharlieM (@camawds) reported

    @leonburton @btbusinesscare BT are an abomination. I will never use them again. Horrible company using sharp practice in every area. There are plenty of decent local telecoms specialists that are small and user friendly.

  • sideangleballs
    RichNotRich (@sideangleballs) reported

    @bt_uk @btbusinesscare @BTBusiness Broadband down all morning. Constantly being told there are no faults is not helping me get online. Help please 🙏

  • holby_fan
    Kelly (@holby_fan) reported

    I need to cancel my fibre order. It hasn't arrived yet but I haven't seeked permission from the council @bt_uk

  • LesleyT88
    Lesley Talbot (@LesleyT88) reported

    @bt_uk your customer service is terrible! This issue still hasn’t been resolved! Told this morning that your executive customer care team would contact my mum to discuss the issue as a priority and she still hasn’t had a call! Paying customers are clearly not a priority to you

  • LoftusRogue
    Loftus Rogue (@LoftusRogue) reported

    Moved into a new flat. I’d had trouble with my @bt_uk Wi-Fi in the old place, so this time I thought: let’s pop do it properly. I upgraded to a more expensive Full Fibre package. Foolproof.

  • sundaygirl851
    Claire🌹 (@sundaygirl851) reported

    @bt_uk I know but he's put off by getting nowhere recently and i am not at home with him. What else could be a problem? He has tried putting new bt SIM in and turning phone on/off but no joy.