BT (British Telecom) Outage Report in Gerrards Cross, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Uxbridge, London, Hounslow, Feltham, Bracknell, Slough, Northolt, Stanmore, Wembley, Maidenhead, High Wycombe, Harrow, Southall, Ealing and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Uxbridge |
Internet | |
| London |
||
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Cromack
(@Neil_cromack) reported
Decided to upgrade to @BTCare @bt_uk guaranteed wifi with the BT discs. Told me on the phone I’d receive 2 discs. I only got one. Ordered another no problem. First one is faulty and they can’t order another yet as I have an ‘open order’ !! May return for a refund. Terrible.
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Conflict.
(@CallMeConflict) reported
Hey @EE / @bt_uk are you having issues with 4g around Kingsbridge and Loddiswell? My signal for my phone and work phone is horrible and speeds have dropped off a cliff.
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Dan Manser
(@DanManserPT) reported
@bt_uk that lasted less than 48 hours. No devices connecting to my own wifi YET AGAIN. so poor
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Zara A Winstone
(@zaraaw) reported
@bt_uk I need help urgently please respond to my dm
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Bad4Business
(@BusinessBad4) reported
@btbusinesscare See what I mean, you clearly copied and pasted that. It is EXACTLY THAT TEAM that have ignored the complaint. You won't even tell me how to start litigation against you - In fact, you only talk to me when you want money. Let's consider this, the start of a very long headache!
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Daniel McMorrow
(@danielmcmorrow) reported
@bt_uk I know what the issue is, the BT Hub 6. It's woefully under powers for the job you have it doing.
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Bad4Business
(@BusinessBad4) reported
@bt_uk Opened a complaint on 12th Feb 2021. Absolutely nothing said or done. Wait for the PR response to attempt to pacify me and make it look like they are "doing everything they can!" So big you're untouchable. #WeAreNotStupid
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Daniel White* 🔴
(@DJ_Digital_D) reported
@bt_uk It is strange that it is only BT/EE mobile signal that is poor in our area. O2, Vodafone and 3 all work well. 😔
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Daniel White* 🔴
(@DJ_Digital_D) reported
@bt_uk Had the engineer come round this morning and it turns out one of your sub contractors has disconnected my line. He has put a report in and sad someone would call me regarding compensation, so far no one has. Can anyone help?
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👑
(@teexnao) reported
@bt_uk The connection is intermittent or extremely slow. Definitely not the package we’ve signed up for.