BT (British Telecom) Outage Report in Gerrards Cross, Buckinghamshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Uxbridge, Perivale, Maidenhead, Ealing, Slough, Wembley, Teddington, Southall, Hounslow, Watford, Harrow, West Drayton, Hemel Hempstead and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Uxbridge |
Internet | |
| Perivale |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Decor Tiles
(@DecorTiles) reported
from
Watford, England
@bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Hyett
(@SteveHyett) reported
@BaffledBabs @bt_uk What utterly crap service.
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How dare you! (she/him)
(@forca8899) reported
@brakey7 @bt_uk And your solution to the problem?
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Sam
(@samthirt98) reported
@bt_uk how do I get access to Xbox access code as a customer
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Liz Parkes
(@BaffledBabs) reported
@bt_uk Having greeted the chap, I am aware. Just getting more frustrated that I reported the issue on 1st Oct and it has taken this long to get, what appears to be a simple error, attended. Fingers crossed he can fix it 🤞🏻and that I receive adequate compensation for the lack of service
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How dare you! (she/him)
(@forca8899) reported
@brakey7 @bt_uk How do you even know they're white? And what is your solution to this "problem"?
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Marysia Więckowska
(@marisiyaaw) reported
@bt_uk no internet since last Tuesday, two engineers didn’t show up(no one told me they wouldn’t come so I stayed at home both times), your customer support disconnected the line after making me hold for 1.5h.. are you going to do something about that or?
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SKOL 3-3 ⃤ ⃤ ⃤ ⃤ ⃤
(@BilbaoBaresi) reported
@bt_uk @BBCWatchdog could I please escalate an issue with BT? I was advised our local Internet services would be back on Saturday. Still nothing and now I've had to take a day off due to me working from home at the last minute. I assume compensation will be paid? @CTSI_UK
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Martin Dalton
(@F1ghting_spirit) reported
@bt_uk When will I get my code to buy an xbox series x? I registered ages ago, I got the link to the stock but no code in my emails! Slightly gutted is an understarement. Been a bt customer for years
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Liz Parkes
(@BaffledBabs) reported
If the @bt_uk engineer doesn't appear today and fix my broadband I shall be absolutely monstrous. 6 phonecalls, 2 promised callbacks (still waiting for those) and now using one of my precious annual leave days sat in the house like a hermit. Please, please attend and fix it 🙏🏻
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Lizzie Johnstone
(@lizziejohnstone) reported
@bt_uk I mean I used to like #HarryStyles Watermelon, but having listened to it a 1000 times ... All I seem to get is, there will be another update in 2 days time. I'm losing money every day by not having my internet up and running, and it shouldn't take this long to fix.