BT (British Telecom)

BT (British Telecom) Outage Report in Gerrards Cross, Buckinghamshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gerrards Cross, Buckinghamshire, England 03/07/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gerrards Cross, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hemel Hempstead, Isleworth, Ealing, Northolt, Richmond, Hayes, Southall, Wembley, Hanwell, Brentford, Kingston upon Thames, Maidenhead, Slough and Hounslow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHemel Hempstead Total Blackout
United KingdomLondon Internet
United KingdomIsleworth Total Blackout
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • duncanyoung68 Duncan Young 🐝 (@duncanyoung68) reported from London Colney, England

    Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • NeilGenders1 Neilly g (@NeilGenders1) reported from Chorleywood, England

    @flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • RobPercyPhoto Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • toner1984 Mr T0n3r🇬🇧🇮🇪 (@toner1984) reported

    @bt_uk hi, I'm a BT customer, and need a new router. How can I order a new Hub? Thanks

  • corinne_loris 🚑 Cozza P 💨 💙 (@corinne_loris) reported

    Abhorrent service @bt_uk openreach regarding my disabled mum and how she’s been treated. Despite numerous phone calls, a complaint and nobody seemingly cares about no service provided,allowing her to work from home. No show for booked appointment, disgusting #youshouldbeashamed

  • DataStore_ Rhyan (@DataStore_) reported

    @bt_uk Hi, is there a particular reason I can't cancel my (soon to end) contract via your website? Seems your call centres are vacant.

  • TimHaines77 Tim Haines (@TimHaines77) reported

    @bt_uk Still no landline 7 days after it was reported. This is the second problem on our line in 6 months. No offers of compensation as you expect customers to pay for a service they can't use.

  • cagomol Ocean Colour Scene (@cagomol) reported

    @btsport persistent problem with the app last night. When you press to see a goal, it shows the celebration and you have skip back 10s to see the actual goal

  • Grumpcake Caryanne (@Grumpcake) reported

    @bt_uk trying to renew broadband but every time I log in the page is completely blank. Are you having problems with your website?

  • dylanjonesCAFC Dylan Jones (@dylanjonesCAFC) reported

    @bt_uk your wifi is so ******* **** it makes me want to off myself yet again cutting out non stop stupid stupid company

  • TimHaines77 Tim Haines (@TimHaines77) reported

    @bt_uk The fault was supposed to have been fixed on Tuesday. You emailed to say you couldn't fix but have provided no date. You never paid automatic compensation last time my phone broke.

  • marcjon9 marc jones (@marcjon9) reported

    @bt_uk SHAMEFUL SERVICE; WAIT TIMES ON CUSTOMER SERVICE RIDICULOUS; HAD NO PHONE SERVICE FOR 2 DAYS! THANKS BT!!!!!!

  • mGlottalstop Joey Thomas (@mGlottalstop) reported

    @bt_uk Signed up on Monday with agreed activation date of Friday, got a text yesterday to say that's pushed back to 27th Oct - really not impressed! 3 weeks delay is ridiculous and I'm ready to Cancel unless this gets sorted! I'll go with a competitor who honours their agreement!