BT (British Telecom) Outage Report in Gerrards Cross, Buckinghamshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Kingston upon Thames, Harrow, Uxbridge, Perivale, Maidenhead, Ealing, Slough, Wembley, Teddington, Southall, Hounslow, Watford, West Drayton and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Kingston upon Thames |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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Chris Green
(@chrisgreen) reported
from
High Wycombe, England
The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Whisk(e)y Chap 🏴🥃🇺🇦
(@whiskeychap) reported
from
Lacey Green, England
@shot_stone @uk_whisky @bt_uk I used it for that too, no issues?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Reeves
(@SamReevesArt) reported
@abigbat @virginmedia @bt_uk I had a similar problem in the States. Took a month for the installer to show up only for him to say there was a tree blocking the point-to-point.
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Rich Leadbeter
(@RichLeadbeter) reported
@bt_uk Thanks BT once again for your terrible service. Ongoing issue with Broadband and phoneline since the summer of 2021. Problem identified but as you need to replace an entire section of cable you won't fix the issue... Still no resolution.... SORT IT OUT!!!
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Declan Byrne
(@DeclanS_Byrne) reported
@bt_uk If I cancel and go with someone else will that stop you removing our ability to 999?
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Greg Beedle
(@GantsMill) reported
@bt_uk treat their customers with contempt. Their ‘customer service’ is a bad joke.
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Laura Burton
(@lozbertie) reported
@bt_uk had one of your engineers out today to fit fibre cables not only was he rude , talked to me like I was stupid , he didn’t want to put where I asked as it was more work he did eventually ,The box is not secured well in house as I went to clean up the mess it fell off
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Martin -
(@Martin76x) reported
I’m actually crying , Callum my youngest just said to me Dad the internet (@bt_uk ) is so bad I’m just not going to play on my pc until spring when the weather is better , What 10yr old should have to say this ,, #internet #Bt #fiber
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QuincyStarFox (Foxy)
(@QuincyStarFox) reported
@bt_uk hi my grandma is having issues with her house phone when she rings the house from her mobile it comes up with an answer machine saying that she's chosen to avoid certain calls but every other mobile phone can ring her house with no issues can you help?
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Jude Brimble-Rainbow
(@MichealsEllen) reported
@bt_uk When will I get my landline service back? Its been a week now.
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Laura Seymour
(@therealloubags) reported
@bt_uk hiya how do I add my free 6 months subscription to our account? Just moved back to BT. Add Britbox is not is available on My BT. Our old account number is the lead account number & I can only see the bill for the new account. Please help.
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ToriesLie
(@someotherfella1) reported
@bt_uk My service has been down over a week. I get a 4g replacement that does not reach the whole house and does not allow my BTtv to work either. I have complained but got no response. Nor refund.