BT (British Telecom) Outage Report in Gerrards Cross, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Slough, St Albans, Hounslow, Uxbridge, High Wycombe, Hampton, Beaconsfield, Harrow, Wembley, Watford, Northolt, Feltham, Bracknell and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT
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Mike Neale
(@Mike_E_Neale) reported
from
Harrow Weald, England
Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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George⚽️
(@gww1996) reported
from
Spelthorne District, England
@btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.
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𝐀𝐅𝐂 𝐋𝐔𝐊𝐄
(@gooner1980luke) reported
from
Spelthorne District, England
@RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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adam kinsley
(@adamkinsley) reported
from
Harrow Weald, England
@jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LadyNico
(@LadyNico) reported
@bt_uk I would again like to request a case manager, preferably at manager level, as a sole point of contact to spare me reciting the litany of errors, quick fix attempts, and interdepartmental fob-offs to the next 300 @bt_uk staff whose terrible luck finds them dealing with this case.
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Pete 🤓
(@Scoobysg5) reported
@bt_uk Afternoon any idea when my Fttp will work missed install on Monday it was installed on Friday flashing pon light due to Adtran activation not working
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Lowri-Hâf Barker
(@LowriHBx) reported
@bt_uk broadband has been down since 19/10 and had an engineer come round from openreach saying we need a hub box 10days ago. A number of unhelpful calls, texts and emails since. Just told to try and fix it through troubleshoot. No new hub box and still no internet!
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Dawn
(@dawnlovesgreece) reported
@Captain_Bold @bt_uk Yep. And I’ve just had a DM from BT confirming it’s out and may not be expected back until 9pm. Which isn’t a help for me as I have a night school class on zoom from 6-7pm that I’ve paid a tenner for and my data coverage on my phone isn’t good enough to use as a hotspot 😒
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Sarah Wilson
(@SarahWil230474) reported
@bt_uk wtf switched to you and firstly set up and disconnected the wrong address then had to cancel reorder and now after being told engineer wold arrive today NO ENGINEER BOOKED!!! Party tonight for my daughter totally ruined!! ENGINEER TODAY
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Lowri-Hâf Barker
(@LowriHBx) reported
@bt_uk broadband has been down since 19/10 and had an engineer come round from openreach saying we need a hub box 10days ago. A number of unhelpful calla, texts and emails since. Just told to try and fix it through troubleshoot. No new hub box and still no internet!
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London Tweetnik
(@londontweetnik) reported
@karenfiliz @bt_uk The phone line connecting to the side of my house is damaged. I can literally see the problem. They insist on sending someone to look at the front of the house and once that's done, leave and then rebook a time to come back and access the side. Pointless nonsense #Kafkaesque
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Alec Willis
(@alecwillis52) reported
@bt_uk Hi I was due to have my full fibra installed on 14th Nov but was cancelled ur end not mine n now booked in for Dec2nd but never been given a explanation why my fitting was cancelled in the first place.I was offered this fantastic offer by BT direct becouse I was a good customer.
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Keeley
(@Keeley17Rose) reported
@bt_uk is there an outage in the Scunthorpe area? My workplace internet and phone lines are down and I’ve been on hold with yourselves for 45 minutes, can you help?
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allanwardhaugh
(@allanwardhaugh) reported
@bt_uk I did and the gentleman was very polite (as it was not his fault). He did type up the notes for when we call to cancel in a few months time. He was surprised better offers werent available.