BT (British Telecom) Outage Report in Gerrards Cross, Buckinghamshire, England

Problems in the last 24 hours in Gerrards Cross, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Gerrards Cross, England

The most recent BT (British Telecom) outage reports came from the following cities: Brentford, Maidenhead, Bracknell, St Albans, Wembley, Hounslow, Slough, Northolt, Feltham, Ruislip, Preston, Stanmore, Southall, Harrow, and Watford.

City	Problem Type	Report Time
Brentford	Total Blackout	37 minutes ago
Maidenhead	Wi-fi	3 days ago
Bracknell	Wi-fi	4 days ago
St Albans	Wi-fi	4 days ago
Wembley	Internet	4 days ago
Hounslow	Total Blackout	7 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Gerrards Cross, England

Latest outage, problems and issue reports in Gerrards Cross and nearby locations:

• 
  Pam (@Winemonday) reported 6 minutes ago from Richmond, England

  @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

• 
  Sukh Thind (@SUKHTHIND) reported 10 minutes ago from Hounslow, England

  @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

• 
  peter (@peter33266430) reported 12 minutes ago from Slough, England

  @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 15 minutes ago from Bracknell, England

  @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

• 
  Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported 18 minutes ago from Slough, England

  @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

• 
  peter (@peter33266430) reported 23 minutes ago from Slough, England

  @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

• 
  Kristina Wallen (@KristinaWallen) reported 24 minutes ago from Richmond, England

  @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

• 
  Charli R (@RojasLahoz) reported 25 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Sukh Thind (@SUKHTHIND) reported 26 minutes ago from Hounslow, England

  @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

• 
  Livvy (@londonsnewbie) reported 30 minutes ago from Hounslow, England

  @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 32 minutes ago from Bracknell, England

  @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

• 
  Janthea46 (@janthea46) reported 32 minutes ago from Kingston upon Thames, England

  @bt_uk BT Wi-Fi in my area seems to be down 😱😱

• 
  Sukh Thind (@SUKHTHIND) reported 35 minutes ago from Hounslow, England

  Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

• 
  Decor Tiles (@DecorTiles) reported 35 minutes ago from Watford, England

  @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 41 minutes ago from Bracknell, England

  @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

• 
  Cllr Anton Georgiou 🔶 (@anton_georgiou) reported 44 minutes ago from Brentford, England

  My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

• 
  Steven Chapman (@DrStevenChapman) reported 51 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  John Edwards (@jwedwards1) reported 57 minutes ago from Marlow Bottom, England

  @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 59 minutes ago from Bracknell, England

  @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

• 
  Sukh Thind (@SUKHTHIND) reported 60 minutes ago from Hounslow, England

  @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam (@AdzWhitcombe) reported 4 minutes ago

  @bt_uk Thanks. For some reason my network only shows the router name as an option and then the devices connect to the discs. You can’t choose discs on Wi-Fi.

• 
  Craig 💜 (@MemphyDoo) reported 5 minutes ago

  Stay away from @bt_uk horrible horrible horrible

• 
  Ruth Warrilow (@ruthyk89) reported 5 minutes ago

  @bt_uk can you tell me if the internet is down in the Chester area? Not sure if it’s just us. Been on red all day. Thank you

• 
  Miriam Davies-Cole (@LaBelleEpoqGlas) reported 6 minutes ago

  @bt_uk Would you be able to tell me if the phone lines are down in LA26BX please? Trying to check on eldery parents, phone engaged since Sat.

• 
  Roland Bullivant (@rolandbullivant) reported 7 minutes ago

  Appalling service by @bt_uk. I pay hundreds of pounds per year to you can cannot get to speak to anyone. Been on hold for over 27 minutes. Why not hire some more staff?

• 
  Emma Burns (@furlmouse24) reported 10 minutes ago

  @bt_uk no broadband or tv for SIX DAYS.Over 4 hours of phone calls, being fobbed off with ‘should be fixed within 24/48 hours,still nothing. Absolutely shocking service. You’re not providing the service we pay for-presume our contract is now null and void, so we can go elsewhere?

• 
  Andy Rockall (@Statto_74) reported 12 minutes ago

  @bt_uk I have Full Fibre 100 with Halo 3 but broadband has now been down for days. Thought you offered unbreakable hybrid Wi-Fi through EE?

• 
  Campbell Gemmell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇦🇺🤓🤬🤪🥸 (@GoldishCJ) reported 18 minutes ago

  @BTCare Morning! Are there issues with broadband in the Cambusbarron FK7 9 area? Our WiFi has been out since 4am!

• 
  .:ISHY:. (@I_S_H_Y_) reported 19 minutes ago

  @bt_uk I have a new appointment for Thursday for an Openreach engineer to come out. Not keeping my hopes up as they’ve let me down twice already. Been with sky for 25years & only come to BT as you can provide fibre but it’s been abysmal from the get go…

• 
  Teresa Gallagher (@TreeVoices) reported 19 minutes ago

  Hello @bt_uk I have no broadband signal this morning, please advise