BT (British Telecom) Outage Report in Gerrards Cross, Buckinghamshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Harrow, London, West Drayton, Hemel Hempstead, Wembley, Hounslow, Feltham, Southall, Ruislip, High Wycombe, Stanmore, Greenford, Marlow, Slough and Staines.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Internet | |
| London |
Internet | |
| West Drayton |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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adam kinsley
(@adamkinsley) reported
from
Harrow Weald, England
@jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Mike Neale
(@Mike_E_Neale) reported
from
Harrow Weald, England
Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Hung Lee
(@HungLee) reported
from
London Colney, England
@bt_uk Yes. The line has been down for days. Need broadband for business!
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Burnham 💙
(@MulletsDad) reported
It seems that my @BTCare phone is going digital ... no advantages, but the phone will need to be plugged into the hub, so my answerphone will now be tucked away where I can't see it. Also, if there's a power cut, I'll have to use a mobile ... which doesn't work in the house.
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Miss MacDonell
(@miss_macdonell) reported
@bt_uk I am forced to move home but being told I’ll incur a £280 fee to cancel the line even though my new property has one! This is obscene and frustrating in the midst of a pandemic.
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Peter Hall
(@HallPjh7) reported
@bt_uk Why am I unable to speak to customer services. My mother is 92 and has an external phone fault that Bt cannot repair for 5 days. She has a care line unit in case she has a fall which will not work without a phone line.
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Libby Brookes
(@LibsMcB) reported
@bt_uk Saw an Openreach van working over the road this morning. 10 mins later my landline and broadband had gone. BT say they'll do something by Tuesday. I train on Zoom, and my data charges are already going through the roof. Really upset at this level of service.
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Ian Cook
(@Secnewsbytes) reported
@bt_uk I had a problem with my BT Broadband billing today. I called BT call centre and the call was immediately answered and I was put through to the right department who quickly sorted it out. Fantastic service given the pandemic
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Luke Chadwick
(@Luke_FFF) reported
@bt_uk WiFi is down again, thank you for the 45 minutes you allowed me earlier much appreciated. I’m off to Tesco car park now to try and get close enough to the building to access the free WiFi to conduct a few zoom calls. Your help has been nothing short of horrendous! 👍🏻👍🏻
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Hero
(@mintyfresher) reported
@bt_uk Hi Kevin, we have put in a number of complaints but nothing gets resolved. We are getting about 300-900kbps which is disgusting. Minimum should be 14mbps and when I talk to your service people they tell me that's what I'm getting and that I'm wrong yet I'm the one living with it!
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Rorycat 💙
(@Paddyrodge) reported
@bt_uk Cut off our landline & broadband - no notice - have spoken to 4 reps - getting nowhere - men in high vis taken our telegraph pole down no explanation!!!
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GHOULcher 🎃
(@goulcher) reported
@bt_uk hi, I've texted the fault help line and I think they're testing the line. My internet has completely stopped now, so can only assume so. ACC is GB20599186
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Mark jarman
(@Jarmanmark79) reported
Another week of **** internet, another week @BTCare take more money without providing a decent service and another week they tell us its all fine and there r no issues despite not even being able to access twitter to send this tweet! @gigaclear please huury up and save us