BT (British Telecom) Outage Report in Fulford, City of York, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Fulford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fulford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Fulford, England
Latest outage, problems and issue reports in Fulford and nearby locations:
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk hello. We’re visiting family today. My children haven’t seen their grandparents since Christmas 2019. They’re still not seeing Grandma, because she has been on the phone to you now for nearly 3 hours trying to sort out a problem. She’s still going. This is awful service.
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Oliver Dale
(@OliverD1999) reported
from
York, England
@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We chose to leave BT in July because your service does not work in our property
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kerry_l6
(@kerrylakey7) reported
from
Fulford, England
@btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..
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Sheryl
(@shezallo2012) reported
from
Barlby, England
Wow @btsport wanting £25 a month now .. where exactly is the money tree coming from to pay for all this ?? Nothing like kicking people when they are down!
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Yorkie
(@Aaronparky) reported
from
South Milford, England
@btsport never guess who Lucy supports OMG fed up of hearing her going on about Man Utd and slot is total rubbish
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Simon Mackenzie
(@simonthemack) reported
from
Selby, England
@btbusinesscare Are there any Issues with the BT Business 100mb Fibre Internet services this morning. Have been only getting download speeds of less than 1mb
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RichSC
(@RichTheRed252) reported
from
Earswick, England
Can’t get a reliable WiFi signal in 2 rooms in my house. @bt_uk solution is to try and charge me double for new equipment rather than solve the problem and give me what has been promised. Profiteering is alive and well at BT it seems. #btbroadband #bt
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left
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Mike
(@MBKirton) reported
from
York, England
Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc
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Andy Wright
(@shakenNstirred) reported
from
Tockwith, England
@bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.
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Matt Atkinson
(@MattAtko) reported
from
York, England
@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
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Ștefan Iaonco
(@DeExilio) reported
from
Copmanthorpe, England
Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted
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New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.
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Sue Helmont
(@susan_helmont) reported
from
York, England
@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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Vik
(@Oldplummy) reported
from
York, England
@TSBBCare appalling customer support, have you staying in 1/2 day for engineer who doesn’t turn up to be told that can’t fix the fault and I’ll have to book another engineer!! U having a laugh?! Never had this issue with @bt_uk
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew
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No.21 York
(@No21York) reported
from
York, England
@bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628
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Charlotte Murray
(@CharleyBeene) reported
from
Copmanthorpe, England
@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
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Mike
(@MBKirton) reported
from
York, England
Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Hamilton
(@mdshamilton) reported
@bt_uk It’s 10pm. No one from BT has called me and the open order has not been closed so I expect Monday’s 4th attempt will be a failure too. Worst customer service.
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𝕷𝖆𝖚𝖗𝖆
(@lawr_rawrVR) reported
@bt_uk demand sent close to midnight for nearly 3x my tariff after switch from @EE all whilst being without Internet for nearly 10 days, mid uni & work bc of their engineers...oh & I had to chase @BTSopenreach for my appt that just wasn't rebooked...want EE back so bad!!
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Mark Hamilton
(@mdshamilton) reported
@bt_uk This didn’t age well today did it? Maybe your senior management aren’t aware that the customer support team are told to close complaints once they’ve contacted the customer? Despite the problem not being resolved. Please look into this practice
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Mike Rhodes 🎬🎥 🇬🇧
(@drummerboy64) reported
@bt_uk who do we speak to for a straight answer? Your call centre staff have mucked us about too many times. As a communication company you would expect you could communicate. Help !!
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Nick
(@nickbruff) reported
@bt_uk I still want the complaint about the appointment open! You’ve wasted two days of mine! That complaint isn’t bloody closed either!
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WOODSY
(@WOODSYLUFC) reported
@bt_uk Done its and had three of your tech guys out! They told me your routers are **** and not capable..
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Daniel Emmison
(@DanielEmmison) reported
@mdshamilton @bt_uk When I opened a complaint the guy on the other end was trying to close it despite doing nothing, I told him not to it’s still open and no response or acknowledgment since 24th October shocking service
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Charles
(@Charlesknight) reported
@bt_uk going in circles with a line fault that cannot be fixed at my house - it's an exchange problem where the exchange does not send enough voltage to make phone ring. Fault shown as fixed and you send engineer to my house which is pointless. Any idea what to do next?
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Mr RA
(@The_Scoreboard) reported
@btsport "LP103:Sorry, you have too many live streams running at the same time." Can you do me a favour and fix your broken ****? Thank you.
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Matt Lintill 💙 (Proud Legacy Fan)
(@MattLintill) reported
from
Runcorn, England
@bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...