BT (British Telecom)

BT (British Telecom) Outage Report in Boroughbridge, North Yorkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Boroughbridge come from postal codes YO51.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Boroughbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Boroughbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Boroughbridge, North Yorkshire, England 10/09/2025 07:05

October 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Boroughbridge, North Yorkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Knaresborough, Harrogate, Boroughbridge and Wetherby.

Loading map, please wait...
City Problem Type Report Time
United KingdomKnaresborough Internet
United KingdomHarrogate Internet
United KingdomKnaresborough Internet
United KingdomKnaresborough Internet
United KingdomKnaresborough Internet
United KingdomKnaresborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Boroughbridge, England

Latest outage, problems and issue reports in Boroughbridge and nearby locations:

  • Mac1Don Don Mackenzie (@Mac1Don) reported from Harrogate, England

    In which case @Harrogatebc Environmental Protection may act to secure removal or repair of the hazard. It would help if @bt_uk identify alleged current owner.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

  • paulgfromhg Paul Garton (@paulgfromhg) reported from Harrogate, England

    Hello @bt_uk I've been waiting all day for a call back from you regarding a complaint. Am now told this has been re-scheduled (without asking me). Wasted a full day on this. Seriously fed up. Sort it out.

  • paulgfromhg Paul Garton (@paulgfromhg) reported from Harrogate, England

    @BTCare absolutely seething. You have completely let down my elderly mother by failing to do as you promisedSpent the last 2 Saturdays trying to deal with your appalling customer services. An exercise in futility and frustration. Failing in your duty of care to customers.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

  • jimbobdrew144 Jim Drew (@jimbobdrew144) reported from Harrogate, England

    @bt_uk my bt baby monitor has just stopped working and charging altogether!! Had it a year!? Help!? Can I do anything!? #bthelp

  • JohnMartinWard John Ward (@JohnMartinWard) reported from Ripon, England

    @J_Strudwick @Jamken22 @btsport I had the same problem - try to watch a different BT channel (I picked Rugby), then once logged in switch back to footie - all ok.

  • paulgfromhg Paul Garton (@paulgfromhg) reported from Harrogate, England

    @BTCare yet another complete mess caused by BT. Utterly incompetent. Surly, unhelpful staff. Letting down a vulnerable elderly customer. You are a disgrace.

  • richardmparr Richard Parr (@richardmparr) reported from Wetherby, England

    @bt_uk I reached out for help with getting broadband up in our new rental home via the loyalty team last Friday - spent 2 hours on the phone doing it. It’s just been ‘automatically cancelled’ by BT - and I’ve had to register again for a new account. 🤬🤯 Unbelievable

  • ChrisWatt4 Chris Watt (@ChrisWatt4) reported from Harrogate, England

    @bt_uk When digging up roads, sort your traffic management! Yr hopeless temp traffic lights at Pool in Wharfdale, Yorks today turned a 5 min drive into a 45 min crawl making me late for my best friend's funeral where I was supposed to read. Never using BT services again! #angry

  • jack_hill88 Jack Hill (@jack_hill88) reported from Skelton, England

    **** off Jermaine Jenas. There’s your opinion and the letter of the law. Contrary to belief there’s a difference #btsport #NEWMCI

  • petes2020 Pete Smith (@petes2020) reported from Askham Richard, England

    @bt_uk left Sky TV because of high bills and poor service....wanted to add netflix what a going on! Now removed it as I couldn't log in. Waste of time on the phone to customer service 🙄

  • shakenNstirred Andy Wright (@shakenNstirred) reported from Tockwith, England

    @bt_uk Simple, don't be online. Or if you are block them. They can only get at you if you let them. You have the power to close them down. Use it.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

  • Stav74 Stuart Winder (@Stav74) reported from Boroughbridge, England

    @bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

  • elpowereo Tom Power (@elpowereo) reported from Knaresborough, England

    The commentary in BTsport is pretty bloody terrible....it needs an comical alternative to make it more interesting

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Garyudson1 Garyudson (@Garyudson1) reported

    @SeaCasa1 @bt_uk Can you use the camera on your phone to see behind it? Would that help?

  • stephenrcardiff cardiffbhoy (@stephenrcardiff) reported

    Ok @bt_uk . New fibre 1 installed today and now we have no Wi-Fi upstairs ! Can we cancel if this isn’t sorted ?

  • alecwillis52 Alec Willis (@alecwillis52) reported

    @bt_uk Just seen on the BT app service Hope's to be activated on 29th Dec is someone taking the mick. COME ON what is happening with BT.

  • Tra8219 Tra la la (@Tra8219) reported

    @bt_uk Hi, In the past two days my internet has dropped out at least 10 times. Is there a problem in the CT9 area?

  • emdotdee MD (@emdotdee) reported

    @bt_uk how can I check my router is working properly? Ever since I regraded my wi-fi quality has been terrible. Still connected to internet but my devices (iPhones, iPads, laptop, etc) all lose connection. Even the Wi-Fi extender light goes red.

  • nickbruff Nick (@nickbruff) reported

    So, a member of the call center at @bt_uk previously said ‘**** you’ and hung up on me. I asked for a recording of the call and conveniently the recording ends when she says it. They’re leaving it at that. Which means they think it’s fine for that to happen. Great work @BTCare.

  • isaacWinn10 isaac Winn (@isaacWinn10) reported

    @bt_uk honestly this is the second time you have messed up. I set up a second network with you to stop lag, said the engineer today could do it. They can’t. Now saying 28th. I have to work from home this is unacceptable! Fix this.

  • edengem Eden Gem (@edengem) reported

    @bt_uk Hello - can you help. My mother’s landline isn’t working; she’s 89, slightly deaf and isn’t online. It seems there’s a 2-day wait to fix when I checked; she has hospital calls this wk so can you expedite plse?

  • 933Craig craig9333 (@933Craig) reported

    @bt_uk I've been trying to call everyone I get some where they hangup on me I am getting fed up with the fail with my line

  • CitrusArtsUK Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales

    I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.