BT (British Telecom) Outage Report in Skelton, City of York, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Skelton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Skelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Skelton, England
Latest outage, problems and issue reports in Skelton and nearby locations:
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Stuart Winder
(@Stav74) reported
from
Boroughbridge, England
@bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞
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No.21 York
(@No21York) reported
from
York, England
@bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left
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Oliver Dale
(@OliverD1999) reported
from
York, England
@bt_uk no internet here in York for over 30 minutes! Is there an issue here?
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk I phoned them. Again not willing to help!!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
@bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED
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Phil Marsland
(@FulfordPhil) reported
from
York, England
@bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.
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Mike
(@MBKirton) reported
from
York, England
Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal
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Sue Helmont
(@susan_helmont) reported
from
York, England
@bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏
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Mike Dutton
(@MikeGiantsRL) reported
from
York, England
@bt_uk having issues in YO30 area with broadband , Wife is at home trying to report the issue via the app which is proving difficult
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T
(@alfiedoody7) reported
from
Barwick in Elmet and Scholes, England
@bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!
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Mike
(@MBKirton) reported
from
York, England
Watching DLUFC against Spurs on mute. HATE McManaman and the commentator is one who drivels on about irrelevant historical ****. He said that it was poignant that Spurs are playing in green, as 2 years ago they played Ajax in the European SF and wore green. FFS. #BTSPORT #lufc
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We chose to leave BT in July because your service does not work in our property
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Matt Atkinson
(@MattAtko) reported
from
York, England
@tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍
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Ștefan Iaonco
(@DeExilio) reported
from
Copmanthorpe, England
Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted
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kerry_l6
(@kerrylakey7) reported
from
Fulford, England
@btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..
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Charlotte Murray
(@CharleyBeene) reported
from
Copmanthorpe, England
@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Li
(@LillyC2605) reported
@bt_uk Can we please get an update regarding internet connection loss in Worthing area? BT area status doesn’t show any issues. Almost 24h without internet and I WFH!
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Wee Seán the Barber
(@cambridgebarber) reported
@bt_uk Moving the disc closer to the hub means it's further from the problem area...that's why I may need a second disc.
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Deborah Flynn
(@DeborahFlynn2) reported
@bt_uk Hoping they receive a better service than we are.
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LokiSnekOW
(@LokiSnekOW) reported
@bt_uk @btsport Able to support football but home wifi... No that's too much.
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Steve
(@SNurse1882) reported
@virginmedia your lads been out today to do some pre installation work (that I wasn't aware of). Now @bt_uk saying there's a major fault externally and can't be fixed until 30th and both customer care centres telling me there's nothing they can do. How is that right?
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Andy Day
(@andydday) reported
I wonder if anybody senior from @OpenreachHelp or @bt_uk has ever experienced their customer service? 17 days with no phone, broadband etc. and no dot at either organisation gives a hoot. 10+ hours on the phone so far, empty promises and vacant apologies.
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Pie, Mash and West Ham
(@PieMashWestHam) reported
@btsport I pay to watch football from you on my laptop but can not remember last time when I watched whole game without freezing stream. Nothing like that happens on NowTV, maybe you could ask them how to deliver paid content properly? I pay real money, bring me a real service.
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Deborah Flynn
(@DeborahFlynn2) reported
@bt_uk @btsport Making your full fiber service work would be a start
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Jane Glew
(@jmmgee) reported
@bt_uk please can you tell me when the internet will be reconnected in my area . It’s saying tomorrow now ! I live in Worthing . Please help
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Rich
(@TheRichVoices) reported
@bt_uk Thought you should know there seems to be an issue with setting up DDs through the Android app. It doesn't save the details. Been with you for years using the same account to pay with no issues, but the last 2 payments failed. Setting DDs up through the website seems fine