BT (British Telecom)

BT (British Telecom) Outage Report in Skelton, City of York, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Skelton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Skelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Skelton, City of York, England 01/09/2026 04:15

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Skelton, City of York, England

The most recent BT (British Telecom) outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Internet
United KingdomYork E-mail
United KingdomBoroughbridge Wi-fi
United KingdomWetherby Phone
United KingdomWetherby Phone
United KingdomWetherby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Skelton, England

Latest outage, problems and issue reports in Skelton and nearby locations:

  • Stav74 Stuart Winder (@Stav74) reported from Boroughbridge, England

    @bt_uk @BTCare After years away from BT i’m coming back to you today - my sky broadband has stopped but BT broadband not working yet - my fingers are crossed it’s not a fiasco like last time🤞 😬🤞

  • alfiedoody7 T (@alfiedoody7) reported from Barwick in Elmet and Scholes, England

    @bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!

  • susan_helmont Sue Helmont (@susan_helmont) reported from York, England

    @bt_uk thanks to Connor in the Value team in South Shields and Kate in Waterford for sorting out my elderly mums disconnected line. Their service turned a complaining customer into a happy customer. 👏 👏

  • OliverD1999 Oliver Dale (@OliverD1999) reported from York, England

    @bt_uk no internet here in York for over 30 minutes! Is there an issue here?

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We chose to leave BT in July because your service does not work in our property

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile!! 3 week old iPhone 11 that was faulty. Reported it but it got scratched before sending back so now they won’t refund, repair or exchange!! DO NOT TAKE OUT A MOBILE WITH THIS DODGY USELESS COMPANY @bt_uk YOU SHOUKD BE ASHAMED

  • MikeGiantsRL Mike Dutton (@MikeGiantsRL) reported from York, England

    @bt_uk having issues in YO30 area with broadband , Wife is at home trying to report the issue via the app which is proving difficult

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk And that process got me nowhere again. @bt_uk I still stand by what I said you are crap. I was promised a call back by a manager at 5 today .... guess what ... no call back! Atrocious customer care and service!!!!

  • No21York No.21 York (@No21York) reported from York, England

    @bt_uk congratulations on employing rude & abusive call centre staff. Calling your customer a "******* Useless ****" is the way to go with customer service !! "John" calling from India is obviously well versed in your call protocols !! Call originated from 023 8086 6628

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    Absolutely appalling service from @bt_uk mobile. 3 week old IPhone 11 that was faulty but a scar Rach happened before sending off but after fault repaired & now they won’t exchange or replace or refund!! DO NOT GO WITH @bt_uk MOBILE THEY ARE THE WORST COMPANY IN YHE WORLD!!

  • kerrylakey7 kerry_l6 (@kerrylakey7) reported from Fulford, England

    @btbusinesscare our phone and broadband has gone down. Trying to call support and the call drops after 30 seconds..

  • DeExilio Ștefan Iaonco (@DeExilio) reported from Copmanthorpe, England

    Utterly disgraceful of @bt_uk: may their senior management be shamed Hope @BorisJohnson or @NickyMorgan01 can swiftly intervene: a *terrible* injustice that should be righted

  • drsimonwoodward Simon Woodward (@drsimonwoodward) reported from York, England

    @bt_uk Appallingly slow wifi from you guys in York, I'm afraid. Thinking of changing provider because you don't seem to be bothered

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    @bt_uk I phoned them. Again not willing to help!!

  • drsimonwoodward Simon Woodward (@drsimonwoodward) reported from York, England

    @bt_uk Your network just doesn’t have the capacity to deal with demand on the south side of York - lots of people on the development have the same problem

  • TomIrwingolf Tom Irwin (@TomIrwingolf) reported from Boston Spa, England

    @bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew

  • FulfordPhil Phil Marsland (@FulfordPhil) reported from York, England

    @bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.

  • CharleyBeene Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England

    @virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup

  • MattAtko Matt Atkinson (@MattAtko) reported from York, England

    @tim_clappy @bt_uk And you take the michael out of me for raising customer service issues on here. Glad to assist 👍

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • solidus198306 William Rogers (@solidus198306) reported

    @_hijayney @OpenreachHelp @bt_uk Dam, slow speeds and high bufferbloat. I feel your pain.

  • Shahbaz3esfand Shahparast1357 (@Shahbaz3esfand) reported

    @England @bt_uk @emilesmithrowe He is very bad player must sell him

  • artsngrafts Megz ✨ (@artsngrafts) reported

    Ngl @bt_uk but your internet service is absolutely rubbish!!

  • UKBritVoice Stephen Lyons (@UKBritVoice) reported

    @bt_uk Isn't Cloud Voice Express a Digital Voice Service?

  • wapping_residen Leslie Brook (@wapping_residen) reported

    @bt_uk Crap. We've had no Broadband since Tuesday and have had a rubbish response. Engineer was due yesterday between 10 and 12. Never turned up. Have had to escalate

  • RCarr1982 Russ Carr Official (@RCarr1982) reported

    @drsje3 @bt_uk The reason i left @bt_uk is they were awful. Always have been always will be

  • iamAmo_D Amo Dhillon (@iamAmo_D) reported

    @bt_uk you need to re train your agents was told that I would have to pay £550 to cancel which is false no service for 3 weeks and multiple engineers sent out to try and solve this issue which you haven't been able to lol under guidelines I don't have to pay you anything

  • Rel3ound Rebound (@Rel3ound) reported

    @bt_uk Paula that does not help at all. I am getting sick of this, it is repetitive.

  • DebbieFletcher Debbie Fletcher (@DebbieFletcher) reported

    Anyone else having problems on their phones with Emails @bt_uk @Apple

  • sharri44 Simon Harris (@sharri44) reported

    @bt_uk Thank you Theresa. Can emails be automatically blocked completely, so they never appear? Or would they just go into the spam folder if they are marked as spam? The emails in question don't appear anywhere.