BT (British Telecom)

BT (British Telecom) Outage Report in Halifax, Calderdale, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Halifax come from postal codes HX1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halifax, Calderdale, England 11/19/2025 20:40

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halifax, Calderdale, England

The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Batley, Holmfirth, Halifax, Bradford, Cleckheaton and Huddersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomBatley Wi-fi
United KingdomHolmfirth Internet
United KingdomHalifax E-mail
United KingdomHalifax Internet
United KingdomBradford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @bt_uk Text msg received today??!: Hello, BT here. We're sorry, but we need to change the date that some of your services will start or stop. Your broadband start date is changing from 17-Nov-2020 to 30-Nov-2020. Your phone service start date is changing from 24-Dec-2020 to 30-Nov-2020.

  • olimitchell95 Oli Mitchell (@olimitchell95) reported from Leeds, England

    Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?

  • snorlaxotoole Chris O'Toole (@snorlaxotoole) reported from Leeds, England

    @bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?

  • PeterThody Peter Thody (@PeterThody) reported from Leeds, England

    @bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @bt_uk We decided try BT for our TV and WIFI after shocking service with Virgin. 3 weeks after our install date we still have neither. 3/4 phone calls per week to your CS dept. on hold for 50 minutes each time.

  • fladog82 mark flather 🏆 (@fladog82) reported from Brighouse, England

    Chris Sutton saying Fulham are already down!!!! 🥴 #Fulham #btsport

  • Gag_N_Bone_Man Graeme Rayner (@Gag_N_Bone_Man) reported from Dewsbury, England

    @lolobozzle @BTCare Not sure. Perhaps citizens advice could help? It's in nobody's interest to try and force someone to pay up roe a service they can no longer afford due to a change of circumstances put of their control.

  • RamblingSailor Mark (@RamblingSailor) reported from Leeds, England

    @bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks

  • kirstylou77 Kirsty H (@kirstylou77) reported from Todmorden, England

    Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime

  • jamesejlake JL (@jamesejlake) reported from Shepley, England

    @bt_uk Unfortunately now people in the village reported similar issues and were told there was a fault in the village and I’ve been out to buy a new router as I couldn’t wait for you to send me one tomorrow!!

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    After yet another no-show by @WeAreOpenreach today, we rang @bt_uk CS team who said they would call back with an update. Almost 6 hours later, no call received. You call this "service"?

  • CintyC Jacinta Costello (@CintyC) reported from Todmorden, England

    @bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work

  • JuckaBardo Julian Brown (@JuckaBardo) reported from Bingley, England

    @bt_uk Any problems with internet or signal in BD16 area at present? Our NOW TV service has been saying it's offline a lot (eventually works) & laptop struggled today too.

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.

  • Julienothidden Public Miss Smith (@Julienothidden) reported from Skelmanthorpe, England

    @bt_uk hello trying to change account name after my father died. Finally negotiated after several attempts your phone lines. When spoke to a person and was being transfered we got cut off. HELP you are proving the most difficult to sort out! Thank you in anticipation

  • MickMacca Michael Mcaliskey® (@MickMacca) reported from Huddersfield, England

    @Alfonsothekent1 @SkySports @bt_uk ******* joke.. Should be giving **** for free during this pandemic

  • dcarroll100 Dean Carroll (@dcarroll100) reported from Leeds, England

    @bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • waltons101 Helen Graham (@waltons101) reported

    @bt_uk Not on my computer. I just sign in via the website. On another device with the app it does look like I am getting mail

  • KatzeNemesis Katze Nemesis (@KatzeNemesis) reported

    @bt_uk @ridinhert Hi, I'm experiencing the same problem, I think it's countrywide as I'm in Somerset

  • pjagodz Piotr Jagodziński (@pjagodz) reported

    @bt_uk is your customer service always that bad? No internet since Friday and next 2nd appointment to fix the issue for Wednesday evening? Is this the customer experience you’re on about on TV?

  • pjagodz Piotr Jagodziński (@pjagodz) reported

    @bt_uk He was but the issue is outside my home. I was told that another engineer will be send on Wednesday. That’s 5 days for what seems to be a simple issue. I see BT vans outside my house all the time (including this morning). I was told that I can pay more to have back up. Ridiculous

  • andyb_1981 Andrew Beardsley 🏳️‍🌈🇬🇧 (@andyb_1981) reported

    Two examples of customer service. Call @SkyUK explain recently single & need to reduce bills. Amazing service & sort new deal. Same call to @bt_uk @BTGroup usual poor service. Can’t help. Nothing can do. If want to leave will have to pay fees! Which one is focused on customer!??!

  • vintagepuppets VintagePelhamPuppets (@vintagepuppets) reported

    More issues accessing @bt_uk having so many problems with emails last few weeks. I will have to change provider asap, luckily not under contract although been with long time. It's too bad now.

  • paul_mcclements Paul Mcclements (@paul_mcclements) reported

    @bt_uk @btsport Is there a problem with internet services in BT154DN. Service is down

  • duffy1972 Stuart Duff (@duffy1972) reported

    @farmerThomo Ironically @bt_uk owns @EE and have never offered a package deal

  • Fitzy2793 Michelles Reading Adventure (@Fitzy2793) reported

    Hi @bt_uk , I get that sometimes things prop up and appointments have to be ‘moved back’, but it’s not great customer service to not give me a new date! I WILL NOT be paying for these extra days of no internet, which WILL impact my work!

  • ridinhert Ridley Scott (@ridinhert) reported

    @bt_uk is the email ok today? trying to log on I get "service unavailable". Thanks!