BT (British Telecom)

BT (British Telecom) Outage Report in Halifax, Calderdale, England

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The latest reports from users having issues in Halifax come from postal codes HX1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halifax, Calderdale, England 10/10/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halifax, Calderdale, England

The most recent BT (British Telecom) outage reports came from the following cities: Batley, Halifax, Holmfirth, Bradford, Leeds, Huddersfield, Dewsbury, Cleckheaton, Brighouse and Mirfield.

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City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax Internet
United KingdomHalifax Wi-fi
United KingdomHalifax Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!

  • John_Eccles John Eccles (@John_Eccles) reported from Diggle, England

    @PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk Home move the service has been so poor if youre not here ti install my Internet on the next date you provided im going to go with virgin or sky

  • aliceproctor_ Ali (@aliceproctor_) reported from Brighouse, England

    @bt_uk are an actual JOKE. Meant to come today to install WiFi at our new address (that we’ve already gone without for almost a week in a house that barely gets signal or 4G) didn’t turn up because they ‘ran out of time’ and now aren’t coming til Friday

  • PastPostPro Dan Walsh (@PastPostPro) reported from Dewsbury, England

    @bt_uk are genuinely the worst. Poor communication since starting my contract with them, poor resolution to a complaint that nearly lasted a year!! And to top it all off, my actual product didn't work until months after the order date, and would be described as patchy at best.

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through

  • John16455622 John (@John16455622) reported from Leeds, England

    @snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk very disappointed to find that I was being charged for a service I did not ask for or use, when contacting customer services the process is very slow with two weeks between calls meanwhile I have to pay for the privilege of having BT sport despite not having a a TV licence

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either

  • BantamPete Bantam Pete (@BantamPete) reported from Wibsey, England

    Somebody in the @btsport hierarchy needs to follow @Sky’s customer focused example of pausing customer subscriptions whilst there is no live sport to show! Expect a mass exodus inc me at the end of contracts unless you can show some compassion in these tough times! Sky ✅ BT ❌

  • Jimmy81doog James (@Jimmy81doog) reported from Gildersome, England

    @tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.

  • CalumKnight1 Calum Knight (@CalumKnight1) reported from Saddleworth, England

    Peter Walton is such a shit house. In commentary is adamant Lo Celso challenge isn’t a red card. VAR admit they made a mistake. Walton after the match says it’s a red card. Shit house. #refereesunion @btsportfootball @btsport #CHETOT

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk service has been absolutely awful. Made to wait till today for home move after moving the beginning of the month. Then you cancel.

  • Jessmeyer88 Jess Meyer (@Jessmeyer88) reported from Leeds, England

    @bt_uk is there issues in Ls9 with WiFi

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk Ive been on hold for 10 mins bt customer service. Maybe get someone to answer the phone

  • briangeehx Brian Gee (@briangeehx) reported from Greetland, England

    @btsport How do you cancel BT Sport account when you are not accepting calls !!!!

  • DavidFox42 David Fox (@DavidFox42) reported from Guiseley, England

    @bt_uk hi I have sent your several DM messages because I have a problem please can you look at this. Thanks.

  • D4vid_w David (@D4vid_w) reported from Middlestown, England

    @ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.

  • LanghornMatthew matthew langhorn (@LanghornMatthew) reported from Halifax, England

    @redliz @bt_uk @btsport btsport charge an absolute fortune for their service. It’s hard enough so the moment without being fleeced for “live” football that may not reappear this year! @bt_uk you really need to rethink this decision, try ringing @SkySports they can tell you how to do it!

  • rickstead Rick Stead (@rickstead) reported from Leeds, England

    @CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sandra_conn29 Mrs S Conn (@sandra_conn29) reported

    @bt_uk Not good enough when asked for reimbursement of loss of earnings to be told you don't do this for personal customers but only business customers well if I am paying for a service to use to enable me to wfh I expect to be treated fairly and no different..

  • corinne_mills Haud yer wheesht! 💙 (@corinne_mills) reported

    @bt_uk The engineer last week checked the equipment etc indoors - what can you do to help please

  • brendahamill Brenda Hamill (@brendahamill) reported

    @bt_uk Worst service ever. Husband on phone every day, total of over 10hrs, to sort WiFi. Relies on it for work. Haven't had for several days. Lies and broken promises. Another broken promise of call back this morning. Done now.

  • FionaPizzey Fiona Pizzey 💙 (she/her) (@FionaPizzey) reported

    @bt_uk The stages happen AFTER you get it. No EE connectivity through the hybrid box here (despite trying 2) Pls answer our complaint logged on 10.02.22 @bt_uk

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

  • Neil_Wilby Neil Wilby (@Neil_Wilby) reported

    @bt_uk Problem persists. There are no other details I can give you, apart from the Error message image I provided in the original tweet. Thanks for giving this issue attention.

  • AlbistonCL Craig Albiston (@AlbistonCL) reported

    @CityJohn @bt_uk Customer service at its finest

  • RobiR1972 Rob (@RobiR1972) reported

    @bt_uk do u have an eta of when this outage is going to be fixed for the kings lynn PE30 area, it’s getting to be really frustrating now

  • FionaPizzey Fiona Pizzey 💙 (she/her) (@FionaPizzey) reported

    @bt_uk The light round the EE logo is solid blue, the bars are flashing red. Complaint (number 2) already logged via My BT Clare but it’s so not UNBREAKABLE. Ours has been broken for months.

  • markholman9 mark holman (@markholman9) reported

    @bt_uk I call to ask why my broadband is so poor to be told I need a better service at an extra £8 a month, £48 in total! I say this isn’t right and then complain,weeks later and no answer but to leave BT £650 so I have to stay with rubbish service & you don’t answer complaints!