BT (British Telecom)

BT (British Telecom) Outage Report in Halifax, Calderdale, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Halifax come from postal codes HX1 and HX3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halifax, Calderdale, England 04/26/2024 14:25

April 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Halifax, Calderdale, England

The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Bradford, Brighouse, Tingley, Halifax, Liversedge, Heckmondwike, Keighley, Holmfirth, Huddersfield, Batley, Cleckheaton, Sowerby Bridge, Dewsbury and Shipley.

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City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomBradford Internet
United KingdomBrighouse E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!

  • RamblingSailor Mark (@RamblingSailor) reported from Leeds, England

    @bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @bt_uk Text msg received today??!: Hello, BT here. We're sorry, but we need to change the date that some of your services will start or stop. Your broadband start date is changing from 17-Nov-2020 to 30-Nov-2020. Your phone service start date is changing from 24-Dec-2020 to 30-Nov-2020.

  • dcarroll100 Dean Carroll (@dcarroll100) reported from Leeds, England

    @bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!

  • fladog82 mark flather 🏆 (@fladog82) reported from Brighouse, England

    Chris Sutton saying Fulham are already down!!!! 🥴 #Fulham #btsport

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    After yet another no-show by @WeAreOpenreach today, we rang @bt_uk CS team who said they would call back with an update. Almost 6 hours later, no call received. You call this "service"?

  • MickMacca Michael Mcaliskey® (@MickMacca) reported from Huddersfield, England

    @Alfonsothekent1 @SkySports @bt_uk ******* joke.. Should be giving **** for free during this pandemic

  • JuckaBardo Julian Brown (@JuckaBardo) reported from Bingley, England

    @bt_uk Any problems with internet or signal in BD16 area at present? Our NOW TV service has been saying it's offline a lot (eventually works) & laptop struggled today too.

  • markyp66 Mark Pritchard (@markyp66) reported from Gildersome, England

    .@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you

  • JuckaBardo Julian Brown (@JuckaBardo) reported from Bingley, England

    @NeillShenton @btsport A lot of the co-commenators seem to be either pretty bad or annoying don't they? I think it was a shame (for us) that Gavin Peacock, once of Newcastle & Chelsea fame, chose a career as a Christian Missionary over football punditry. We lost a good un there. That pesky God fella..

  • PatsyT31 PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @bt_uk We decided try BT for our TV and WIFI after shocking service with Virgin. 3 weeks after our install date we still have neither. 3/4 phone calls per week to your CS dept. on hold for 50 minutes each time.

  • jamesejlake JL (@jamesejlake) reported from Shepley, England

    @bt_uk Unfortunately now people in the village reported similar issues and were told there was a fault in the village and I’ve been out to buy a new router as I couldn’t wait for you to send me one tomorrow!!

  • prysds Richard Gear (@prysds) reported from Leeds, England

    Punditry on @btsport is the worst

  • jimmywood3107 James319 (@jimmywood3107) reported from Dewsbury, England

    @TrylineUK @SkySports Hopefully we f**K them off coverage and presenting of our game has been a disgrace for a few year now, but we probz don't help ourselfs. I'd see what @btsport were offering before making any decisions over sky contract. I have no faith in Robert Elstone getting the contract.

  • kirstylou77 Kirsty H (@kirstylou77) reported from Todmorden, England

    Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime

  • Julienothidden Public Miss Smith (@Julienothidden) reported from Skelmanthorpe, England

    @bt_uk hello trying to change account name after my father died. Finally negotiated after several attempts your phone lines. When spoke to a person and was being transfered we got cut off. HELP you are proving the most difficult to sort out! Thank you in anticipation

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported from Leeds, England

    Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague

  • snorlaxotoole Chris O'Toole (@snorlaxotoole) reported from Leeds, England

    @bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?

  • richardmparr Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩

  • olimitchell95 Oli Mitchell (@olimitchell95) reported from Leeds, England

    Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KidwawazatEwen Ewen (@KidwawazatEwen) reported

    @bt_uk Hi Kelly, 8th 10-12. But let’s get this straight a BT Openreach engineer and not the internal BT tech guy as there is nothing wrong inside the house. it is a line issue

  • SharonC176 Sharon Clarke (@SharonC176) reported

    @bt_uk If you could speed up the process that would be amazing. They’re seriously considering cancelling due to the dreadful service!!

  • andy_midd158 Andy Middleton (@andy_midd158) reported

    @bt_uk Hi, my partner and I are trying to order on the live chat as we have a couple of queries but once virtual assistant is trying to transfer nothing happens doesn’t tell us a wait time please can you advise if there is an issue or do we just have to wait?

  • Kelly_lynn82 Kelly Lynn Langridge (@Kelly_lynn82) reported

    @bt_uk That would help a huge amount, thank you Nicola. How do we make this happen?

  • Kelly_lynn82 Kelly Lynn Langridge (@Kelly_lynn82) reported

    @bt_uk Patience has gone Nicola. This issue was first raised on the 16th. It’s been two working weeks, and people need to work to get paid. How would BT react to not being paid for 2 weeks? I pay a premium to get a premium service. Right now, I’m not getting what I pay for

  • TomWhitlock Tom Whitlock (@TomWhitlock) reported

    @bt_uk what a great company. You have closed a complaint for a second time without an agreed conclusion. Your reference VOL013-703521923131 Maybe time you stopped concentrating on stats and offered some service

  • tsikata10 Richmond Tsikata 🇬🇭🇺🇬🇸🇸 (@tsikata10) reported

    @Wizkid79597041 @justicesagada @btsport Fake people preaching unity. They always talk about support but select few.

  • xJekx James Rogers (@xJekx) reported

    @virginmedia So it’s better for virgin media to lose a customer permanently, rather than try and assist a loyal customer in these difficult Financial Times? Isn’t that a bit scandalous? I wonder if @bt_uk or @SkyHelpTeam would treat customers as badly

  • Jamie60958846 Jamie (@Jamie60958846) reported

    Currently being charged double by @btsport for my service. Our account no longer works. Shocking service. Gonna miss the game 🤬🤬🤬

  • Carl12160416 ANONYMOUS (@Carl12160416) reported

    @bt_uk I've asked to swap to bt months ago .. had an engineer appointment on the 25th he never showed... this is after waiting 4 months for a new cable then a couple days later your asking me to send the equipment back