BT (British Telecom) outages and service status in Halifax, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 3 outage signals in the last 24 hours around Halifax, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 10, 1:50 PM GMT+1.
- Internet (48%)
- Wi-fi (16%)
- E-mail (13%)
- TV (10%)
- Total Blackout (6%)
- Phone (6%)
The latest reports from users having issues in Halifax come from postal codes HX1 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Halifax, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Halifax, England
The most recent BT (British Telecom) outage reports came from the following cities: Bradford, Halifax, Batley, Cleckheaton, Dewsbury, Todmorden, and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford
|
TV | 21 minutes ago |
|
Halifax
|
Wi-fi | 14 hours ago |
|
Batley
|
Phone | 23 hours ago |
|
Batley
|
Wi-fi | 2 days ago |
|
Batley
|
Wi-fi | 2 days ago |
|
Halifax
|
3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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Graeme Rayner (@Gag_N_Bone_Man) reported from Dewsbury, England@lolobozzle @BTCare Not sure. Perhaps citizens advice could help? It's in nobody's interest to try and force someone to pay up roe a service they can no longer afford due to a change of circumstances put of their control.
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Tracey Parry🦋GBarmy (@TraceyP68) reported from Denholme, England@bt_uk you have the worst customer service ever - spent over 5 hours on hold over the last 2 days trying to sort out an issue with email that is your fault - being on hold and then having agents putting the phone down on me - you need to sort yourselves out - not happy
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Nigel Futter (@footsiestomp) reported from Bradford, England@bt_uk how can I query my inflated billing when the only way is sitting listening to a machine in excess of 40 minutes? Appalling....provide another interactive and more effective service please 🙏
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Alun Palmer (@AlunPalmer) reported from Bradford, England@bt_uk Yes, still a problem. I just can't face another two hour phone call.
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The Flappit (@theflappitpub) reported from Keighley, England@BTBusiness @BTCare you are an absolute joke 2 weeks ago rang to get the extortionate rate on my business contract changed after several **** ups I’m still waiting! last week someone was ringing me back, yesterday I was being sent a complaint form and someone would ring me! 😡
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James Devlin (@JDevlin116) reported from Kirkburton, England@bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through
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PatsyT (@PatsyT31) reported from Fenay Bridge, England@bt_uk Text msg received today??!: Hello, BT here. We're sorry, but we need to change the date that some of your services will start or stop. Your broadband start date is changing from 17-Nov-2020 to 30-Nov-2020. Your phone service start date is changing from 24-Dec-2020 to 30-Nov-2020.
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Tim Ahad (@timahad1) reported from Bradford, England@btsport so everybody is in the same boat during this pandemic and everyone is helping each other apart from @btsport who can't seem to cancel a simple subscription and even pass me to debt recovery over a debt that not only do I not owe, but is completely incorrect!
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mark flather 🏆 (@fladog82) reported from Brighouse, EnglandChris Sutton saying Fulham are already down!!!! 🥴 #Fulham #btsport
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Personal Ice Ltd (@Personaliceltd) reported from Keighley, England@btbusinesscare I am still without service after six days of switching to the new cloud phone service, reported every day and still cannot receive calls on 01535608347 . BT does not care you sold me this and I am losing business . Help
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simon noble (@sinoble) reported from Middlestown, England@btsport worst commentary on a football game for years wolves v Bournemouth #amatuers
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Mark Pritchard (@markyp66) reported from Gildersome, England.@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you
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Paul D (@PaulInDewsbury) reported from Dewsbury, England@bt_uk I've never been able to access it. If I log in via the my bt app. It shows my account number, the my products page works, but billing and usage has never worked for me.
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Public Miss Smith (@Julienothidden) reported from Skelmanthorpe, England@bt_uk hello trying to change account name after my father died. Finally negotiated after several attempts your phone lines. When spoke to a person and was being transfered we got cut off. HELP you are proving the most difficult to sort out! Thank you in anticipation
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PatsyT (@PatsyT31) reported from Fenay Bridge, EnglandAfter yet another no-show by @WeAreOpenreach today, we rang @bt_uk CS team who said they would call back with an update. Almost 6 hours later, no call received. You call this "service"?
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Jacinta Costello (@CintyC) reported from Todmorden, England@bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work
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James (@Jimmy81doog) reported from Gildersome, England@tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.
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Personal Ice Ltd (@Personaliceltd) reported from Keighley, England@btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo
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The Custardonian (@dickiewood) reported from Bradford, England@btsport Cancel Culture stinks. You can go bollox.
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Councillor Gwen Lowe (@CouncillorGwen) reported from Dewsbury, EnglandPLEASE BE AWARE OF SCAM! Just answered a phone call from a nice man telling me that there are problems with my @bt_uk broadband speed? Kept him talking as long as I could without sharing any personal information. Obviously it’s a scam as I’m not with BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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grace hooper (@messalinahooper) reportedSo very disappointed with the lack of Internet with the new service @bt_uk 😞 😕 😒
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Simon Blake (@BlakeUnit) reported@jonboy_103 @bt_uk I can't log in either - The log in page says 'We've launched something new - made some changes etc' - Unwise to do during office hours on a weekday, so there must be a problem in which case @BT_UK should just be honest and post on their X feed with an eta for a fix - v.poor
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Chris (Christina) (@GalanthusA) reported@scubashark45 @bt_uk Unless you are happy to be without access to emails for hours (like today) I wouldn't recommend the switch. BT used to be good and worth paying extra for but not now. Been trouble since their EE merger and the fibre roll out.
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Gary (@petrolheadtoo) reported@bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time
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Kevin Gallagher (@Kevin9Gallagher) reported@bt_uk terrible service, internet down for 2 days, they said an engineer would come out, engineer rang me tells me he will be out Weds 9am never showed up. Awaiting a new router now. At least keep me updated BT. Thinks it's a new provider time.
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John (@palacejohn) reported@bt_uk Tried for hours to access my account with repeated messages saying you were “encountering problems” .Finally it’s been resolved.
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Mr Blue (@LNielinger) reported@bt_uk Hi currently need and engineer visit but your website is stuck in 'LOADING' and thats it! HELP
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Kevin Fowler (@KevinF1311) reportedSo I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk
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Loretta Livingstone (@L_Livingstone1) reported@bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?
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Chris (Christina) (@GalanthusA) reported@bt_uk As yet again the email service is faulty and not available for some time isn't it about time a rebate was given to your customers for not being provided with the service they pay for?