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BT (British Telecom)

BT (British Telecom) outages and service status in Cleckheaton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Cleckheaton, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 18, 3:38 PM GMT+1.
  • 47% Internet (47%)
  • 32% Wi-fi (32%)
  • 11% E-mail (11%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)

The latest reports from users having issues in Cleckheaton come from postal codes BD19 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cleckheaton, England

The most recent BT (British Telecom) outage reports came from the following cities: Bradford, Batley, Halifax, Leeds, Cleckheaton, Dewsbury, Holmfirth, and Huddersfield.

CityProblem TypeReport Time
Bradford Internet 19 hours ago
Batley Internet 20 hours ago
Halifax E-mail 1 day ago
Leeds TV 3 days ago
Cleckheaton Internet 8 days ago
Dewsbury Internet 9 days ago

Nearby cities with recent reports

Bradford

1 recent signals

19 hours ago
Batley

1 recent signals

20 hours ago
Halifax

1 recent signals

1 day ago
Leeds

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • jimmywood3107
    James319 (@jimmywood3107) reported from Dewsbury, England

    @TrylineUK @SkySports Hopefully we f**K them off coverage and presenting of our game has been a disgrace for a few year now, but we probz don't help ourselfs. I'd see what @btsport were offering before making any decisions over sky contract. I have no faith in Robert Elstone getting the contract.

  • BenWFinch91
    BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk service has been absolutely awful. Made to wait till today for home move after moving the beginning of the month. Then you cancel.

  • cleggy1966
    Simon 🏆🏆🏆🏆 (@cleggy1966) reported from Huddersfield, England

    @virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website

  • JDevlin116
    James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either

  • DrChris_Walker
    Chris Walker (@DrChris_Walker) reported from Bardsey, England

    @bt_uk appalling #CustomerService a fault on our line - no #phone or #broadband & they can’t send engineer to investigate until at least Friday 16th. Wow you should be totally ashamed of your #shoddy service. I wish I could change.

  • MMatharoo
    Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises

  • PaulInDewsbury
    Paul D (@PaulInDewsbury) reported from Dewsbury, England

    @bt_uk Yes it's all setup. I can sign in via the my bt app using my bt ID.

  • PatsyT31
    PatsyT (@PatsyT31) reported from Fenay Bridge, England

    After yet another no-show by @WeAreOpenreach today, we rang @bt_uk CS team who said they would call back with an update. Almost 6 hours later, no call received. You call this "service"?

  • PatsyT31
    PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @bt_uk Text msg received today??!: Hello, BT here. We're sorry, but we need to change the date that some of your services will start or stop. Your broadband start date is changing from 17-Nov-2020 to 30-Nov-2020. Your phone service start date is changing from 24-Dec-2020 to 30-Nov-2020.

  • DavidWoodhead26
    David Peter Woodhead (@DavidWoodhead26) reported from Leeds, England

    @btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost

  • blueinyorkshire
    nick johnson 🇪🇺 🌈,🕊️🎸 (@blueinyorkshire) reported from Meltham, England

    @bt_uk can anyone let me know if there is an issue in our area as the whole street seems to be suffering with a broadband outage...

  • markroper23
    Mark Roper (@markroper23) reported from Drighlington, England

    My @bt_uk broadband has been down for a week, fifth outage in twelve months. Halo 900 package, unbreakable WiFi the website says - not true. Hybrid Connect doesn’t, no urgency to resolve anything. We’re being let down hugely.

  • richardmparr
    Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩

  • LanghornMatthew
    matthew langhorn (@LanghornMatthew) reported from Halifax, England

    @redliz @bt_uk @btsport btsport charge an absolute fortune for their service. It’s hard enough so the moment without being fleeced for “live” football that may not reappear this year! @bt_uk you really need to rethink this decision, try ringing @SkySports they can tell you how to do it!

  • Trev_Moulton
    Trev Moulton (@Trev_Moulton) reported from Huddersfield, England

    @btsport @WWEUK I can potentially see this being used for the WWE Network, which may help in bolstering awareness of the NXT UK brand.

  • guyr_23
    GuyRobertshaw (@guyr_23) reported from Greetland, England

    Maybe if he sparred he wouldn’t be spent after the 8th! Poor training! #kovalevvsyarde #btsport

  • mike_leckenby
    Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported from Leeds, England

    @CockertonMark @bt_uk Crap… & rip off… full stop

  • Ant_Lock77
    🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    @bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.

  • JohnathanZemlik
    Johnathan Alexander Zemlik (@JohnathanZemlik) reported from Wakefield, England

    @bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!

  • PastPostPro
    Dan Walsh (@PastPostPro) reported from Dewsbury, England

    @bt_uk are genuinely the worst. Poor communication since starting my contract with them, poor resolution to a complaint that nearly lasted a year!! And to top it all off, my actual product didn't work until months after the order date, and would be described as patchy at best.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ems7
    ems7 (@ems7) reported

    @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.

  • LegendaryH80858
    Legendary Hamster (@LegendaryH80858) reported

    @ArmchairAdml @bt_uk would you like to comment on why you're treating a long standing, loyal customer as badly as this? I feel a review of his account is in order so he can be put on a new lower rate and some compensation is in order as you're ripping him off! @MartinSLewis FYI...

  • Ang_ryScotsman
    Angry Scotsman (@Ang_ryScotsman) reported

    @bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.

  • garv25mittal
    Garv Mittal (@garv25mittal) reported

    @bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately

  • snowlingc
    Caroline (@snowlingc) reported

    @bt_uk Your missing the point, your engineer installed full fibre today but it is still not working after 7 hours of flashing pink

  • grub_street
    Grub Street Publishing (@grub_street) reported

    @bt_uk We've already raised a complaint. But nothing has happened and your billing department hasn't done a thing. Your incompetence is breathtaking. Glad we've moved elsewhere. Just get our bill cancelled or next step Ofcom

  • hongkongfu3y
    fuey (@hongkongfu3y) reported

    @bt_uk Ah ok thanks. I did try that and got pushed to an online help which wasn’t appropriate for my query. Will try again

  • Fliposteo
    Philip Godfrey (@Fliposteo) reported

    @bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.

  • TruTruThinks
    Tru Benjamin (@TruTruThinks) reported

    @WeAreOpenreach @btbusinesscare @BTBusiness appalling breach of service. 4 dates have now passed where we were told broadband would be fixed. BT seem to think this is acceptable as 'it's subject to change' How are we supposed to run a business with no comms!! 4 weeks & counting

  • Sherbie001
    Jenny (@Sherbie001) reported

    @bt_uk our cordless handset is showing a message ,check landline, we have completed every check online and no problem with landline. We have phoned you and messaged you and just go around in circles with no one to speak to. We just want you to come out. Please help!