BT (British Telecom) Outage Report in Cleckheaton, Kirklees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Cleckheaton come from postal codes BD19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Cleckheaton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cleckheaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cleckheaton, Kirklees, England
The most recent BT (British Telecom) outage reports came from the following cities: Pudsey, Batley, Bradford, Halifax, Leeds, Wakefield, Brighouse, Huddersfield, Sowerby Bridge, Mirfield, Dewsbury, Holmfirth and Cleckheaton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Bantam Pete
(@BantamPete) reported
from
Wibsey, England
Somebody in the @btsport hierarchy needs to follow @Sky’s customer focused example of pausing customer subscriptions whilst there is no live sport to show! Expect a mass exodus inc me at the end of contracts unless you can show some compassion in these tough times! Sky ✅ BT ❌
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James Devlin
(@JDevlin116) reported
from
Kirkburton, England
@bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either
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David
(@D4vid_w) reported
from
Middlestown, England
@ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.
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matthew langhorn
(@LanghornMatthew) reported
from
Halifax, England
@redliz @bt_uk @btsport btsport charge an absolute fortune for their service. It’s hard enough so the moment without being fleeced for “live” football that may not reappear this year! @bt_uk you really need to rethink this decision, try ringing @SkySports they can tell you how to do it!
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BWF
(@BenWFinch91) reported
from
Dewsbury, England
@bt_uk Home move the service has been so poor if youre not here ti install my Internet on the next date you provided im going to go with virgin or sky
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Dan ⚫️⚫️⚫️
(@danmahon60) reported
from
Bradford, England
@bt_uk whats going on today loading everything seems so slow but the speed is there.
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BWF
(@BenWFinch91) reported
from
Dewsbury, England
@bt_uk service has been absolutely awful. Made to wait till today for home move after moving the beginning of the month. Then you cancel.
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John
(@John16455622) reported
from
Leeds, England
@snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant
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Rick Stead
(@rickstead) reported
from
Leeds, England
@CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.
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BWF
(@BenWFinch91) reported
from
Dewsbury, England
@bt_uk Ive been on hold for 10 mins bt customer service. Maybe get someone to answer the phone
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James
(@Jimmy81doog) reported
from
Gildersome, England
@tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.
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Brian Gee
(@briangeehx) reported
from
Greetland, England
@btsport How do you cancel BT Sport account when you are not accepting calls !!!!
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!
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Jess Meyer
(@Jessmeyer88) reported
from
Leeds, England
@bt_uk is there issues in Ls9 with WiFi
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James Devlin
(@JDevlin116) reported
from
Kirkburton, England
@bt_uk very disappointed to find that I was being charged for a service I did not ask for or use, when contacting customer services the process is very slow with two weeks between calls meanwhile I have to pay for the privilege of having BT sport despite not having a a TV licence
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Ali
(@aliceproctor_) reported
from
Brighouse, England
@bt_uk are an actual JOKE. Meant to come today to install WiFi at our new address (that we’ve already gone without for almost a week in a house that barely gets signal or 4G) didn’t turn up because they ‘ran out of time’ and now aren’t coming til Friday
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Dan Walsh
(@PastPostPro) reported
from
Dewsbury, England
@bt_uk are genuinely the worst. Poor communication since starting my contract with them, poor resolution to a complaint that nearly lasted a year!! And to top it all off, my actual product didn't work until months after the order date, and would be described as patchy at best.
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James Devlin
(@JDevlin116) reported
from
Kirkburton, England
@bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through
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John Eccles
(@John_Eccles) reported
from
Diggle, England
@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.
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Jill Lyttle
(@jill_lyttle) reported
from
East Ardsley, England
@btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandra Turnbull
(@shorleywall) reported
@bt_uk I don't seem to have had any emails about the complaint.
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John Jones
(@longjohn3627) reported
@bt_uk your internet is crap,no WiFi half the time, wired connection keeps cutting out!
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Shelley T
(@Shelley1527) reported
@BTCare I would just like to shout out Jordan on your value team - really great customer service!
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Sam SipSam Images
(@ImagesSam) reported
@bt_uk @BTGroup We’ve waited all morning for the BT appointment, as anticipated it’s a NO SHOW, hardly surprising given that BT internal communication is as poor as BT customer service.
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vitomurawski
(@vitomurawski) reported
@bt_uk Hi BT. I seem to have trouble obtaining my 2nd Wi-Fi disc which was promised when I became your customer for home broadband. Can you help with this? Thanks
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Gareth Jones 🏴
(@JonesiOnTwittah) reported
@bt_uk Yes reported and a complaint logged wanting to know why this seems to happen once a year.
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Terry Jenkins
(@Jenko_jnr) reported
@bt_uk Shocking service. No call to say the engineer is not coming, wasting my day off. Can't get through on the phone. Oh and I still have broadband that keeps cutting out. I can't even cancel my package as the call has been dropped twice.
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Dale Aitkenhead
(@DaleAitkenhead) reported
@karenhenry65 @bt_uk This is still not resolved and I’ve heard nothing about my complaint?? Was promised a renumber to cure fault !!!! Someone please contact me by phone
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Gillian Baxter
(@GillianBaxter20) reported
@bt_uk My broadband has been ineffective for days and you have the audacity to put my bill up without telling me. Get it sorted out or I will find another provider. Seriously annoyed customer.
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Emily Benn
(@Emily_Benn) reported
@bt_uk - Terrible customer service. You promised to waive a charge and didn’t follow through - leading to erroneous charges and me being hounded! Why should anyone trust you to do what you promise for your customers?