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BT (British Telecom)

BT (British Telecom) outages and service status in Cleckheaton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 4 outage signals in the last 24 hours around Cleckheaton, including 4 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 6, 9:49 AM GMT+1.
  • 55% Internet (55%)
  • 13% E-mail (13%)
  • 10% Wi-fi (10%)
  • 10% TV (10%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Cleckheaton come from postal codes BD19 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cleckheaton, England

The most recent BT (British Telecom) outage reports came from the following cities: Batley, Halifax, Leeds, Bradford, Cleckheaton, Dewsbury, Holmfirth, and Huddersfield.

CityProblem TypeReport Time
Batley Phone 1 hour ago
Halifax Total Blackout 8 hours ago
Halifax TV 16 hours ago
Leeds E-mail 20 hours ago
Batley Internet 3 days ago
Halifax Internet 6 days ago

Nearby cities with recent reports

Halifax

3 recent signals

8 hours ago
Batley

2 recent signals

1 hour ago
Leeds

1 recent signals

20 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • Ant_Lock77
    🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.

  • richardmparr
    Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩

  • timrifts
    Tim Cullen (@timrifts) reported from Leeds, England

    Glen Hoddle proving that even in a digital age, broken records are still to be found... #btsport #ChampionsLeague2019

  • theflappitpub
    The Flappit (@theflappitpub) reported from Keighley, England

    @BTBusiness @BTCare you are an absolute joke 2 weeks ago rang to get the extortionate rate on my business contract changed after several **** ups I’m still waiting! last week someone was ringing me back, yesterday I was being sent a complaint form and someone would ring me! 😡

  • JDevlin116
    James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either

  • claire_h_83
    claire hainsworth (@claire_h_83) reported from Bradford, England

    If #btsport really wanted to show the champions league final free why not show it on tv. This stream is shockingly bad!

  • prysds
    Richard Gear (@prysds) reported from Leeds, England

    Punditry on @btsport is the worst

  • daveshipp19
    Dave Shipp (@daveshipp19) reported from Diggle, England

    @btsport Usual crap from Steve McManaman. Saying West Ham should deliberately bring City players down to stop them having an opportunity to score.

  • danmahon60
    Dan ⚫️⚫️⚫️ (@danmahon60) reported from Bradford, England

    @bt_uk whats going on today loading everything seems so slow but the speed is there.

  • aliceproctor_
    Ali (@aliceproctor_) reported from Brighouse, England

    @bt_uk are an actual JOKE. Meant to come today to install WiFi at our new address (that we’ve already gone without for almost a week in a house that barely gets signal or 4G) didn’t turn up because they ‘ran out of time’ and now aren’t coming til Friday

  • RamblingSailor
    Mark (@RamblingSailor) reported from Leeds, England

    @bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.

  • richardmparr
    Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!

  • JDevlin116
    James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through

  • timahad1
    Tim Ahad (@timahad1) reported from Bradford, England

    @btsport so everybody is in the same boat during this pandemic and everyone is helping each other apart from @btsport who can't seem to cancel a simple subscription and even pass me to debt recovery over a debt that not only do I not owe, but is completely incorrect!

  • PatsyT31
    PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @bt_uk We decided try BT for our TV and WIFI after shocking service with Virgin. 3 weeks after our install date we still have neither. 3/4 phone calls per week to your CS dept. on hold for 50 minutes each time.

  • blueinyorkshire
    nick johnson 🇪🇺 🌈,🕊️🎸 (@blueinyorkshire) reported from Meltham, England

    @bt_uk can anyone let me know if there is an issue in our area as the whole street seems to be suffering with a broadband outage...

  • sarahjagger76
    Sarah Jagger (@sarahjagger76) reported from Bradford, England

    @bt_uk It didn’t give me a department to call. I finally got through after an hour of waiting and the problem has been resolved. I’d also called on Tuesday evening and in total had been waiting well over 2 hours. All for a password reset!

  • DrChris_Walker
    Chris Walker (@DrChris_Walker) reported from Bardsey, England

    @bt_uk appalling #CustomerService a fault on our line - no #phone or #broadband & they can’t send engineer to investigate until at least Friday 16th. Wow you should be totally ashamed of your #shoddy service. I wish I could change.

  • sinoble
    simon noble (@sinoble) reported from Middlestown, England

    @btsport worst commentary on a football game for years wolves v Bournemouth #amatuers

  • John_Eccles
    John Eccles (@John_Eccles) reported from Diggle, England

    @PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EdEFC74
    EdEFC74 (@EdEFC74) reported

    @bt_uk The app no longer works but you still link to it on the 'My BT' account pages, which have just been updated. This is a known issue with the 'BT WIFI' app which I have discussed 3 times in the last year with your advisors. They do not know why it doesn't work just that it doesn't.

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

  • chartjohn30
    John Davis (@chartjohn30) reported

    @bt_uk As a Broadband customer of 16 yrs I have been very pleased to access inclusive hotspots when other services are not available. Yesterday I tried to use one. Put in user and passw, fine, but... (1/4)

  • Staggly
    Paul stagg (@Staggly) reported

    @Nigelh7n @bt_uk it’s affecting be so many people and they can’t fix it - we all need to push for compensation

  • e4290936
    jack250213 (@e4290936) reported

    @bt_uk BT took it upon itself to close the official complaint. (My comment)

  • alitaymack
    Alison 🇬🇧🇬🇧🇬🇧 (@alitaymack) reported

    @bt_uk And I am ready to slit my wrists!!! Out tv box is not working so we have no TV since this afternoon

  • JMarkDunlop
    Mark Dunlop (@JMarkDunlop) reported

    @Benleo @BTBusiness @bt_uk are very similarly disrespectful. Raised a formal complaint and they fumbled like inept foreigners who did not intend to care, and then suddenly dropped off a call but never picked my case back up. And that was 17 days ago ...!

  • Staggly
    Paul stagg (@Staggly) reported

    @bt_uk @stokeygurl it’s a massive issue they’ve caused know all about - i can’t see bills or sort my wifi out or even renew a contract - so i’m leaving as they have been rude and unhelpful

  • grub_street
    Grub Street Publishing (@grub_street) reported

    @bt_uk So I have filed a complaint its number is N150511-151190. And guess what you are now threatening to disconnect us when in fact we dont have a service with you and haven't since March. So what are you going to disconnect! You are a JOKE

  • BikerBerni
    Berni (@BikerBerni) reported

    @bt_uk I have spent days trying to get email to work, My BT is not working, now I am told they have major ongoing problems! What have they done to tell their customers what is happening, nothing, yet they can still text to say the bill has been raised