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BT (British Telecom)

BT (British Telecom) outages and service status in Cleckheaton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 3 outage signals in the last 24 hours around Cleckheaton, including 3 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 10, 1:50 PM GMT+1.
  • 43% Internet (43%)
  • 14% E-mail (14%)
  • 14% Wi-fi (14%)
  • 11% TV (11%)
  • 9% Total Blackout (9%)
  • 9% Phone (9%)

The latest reports from users having issues in Cleckheaton come from postal codes BD19 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cleckheaton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cleckheaton, England

The most recent BT (British Telecom) outage reports came from the following cities: Bradford, Halifax, Leeds, Batley, Cleckheaton, Dewsbury, and Holmfirth.

CityProblem TypeReport Time
Bradford TV 2 hours ago
Halifax Wi-fi 15 hours ago
Leeds Total Blackout 24 hours ago
Batley Phone 1 day ago
Batley Wi-fi 2 days ago
Batley Wi-fi 2 days ago

Nearby cities with recent reports

Halifax

4 recent signals

15 hours ago
Batley

4 recent signals

1 day ago
Leeds

2 recent signals

24 hours ago
Bradford

1 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cleckheaton, England

Latest outage, problems and issue reports in Cleckheaton and nearby locations:

  • jill_lyttle
    Jill Lyttle (@jill_lyttle) reported from East Ardsley, England

    @btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks

  • jobinatinnemans
    jobinatinnemans (@jobinatinnemans) reported from Meltham, England

    @bt_uk our internet went off on the 20th and you might repair it on the 25th? Fix phone on the 26th? Misleading to call yourself superfast broadband.

  • PatsyT31
    PatsyT (@PatsyT31) reported from Fenay Bridge, England

    @bt_uk Text msg received today??!: Hello, BT here. We're sorry, but we need to change the date that some of your services will start or stop. Your broadband start date is changing from 17-Nov-2020 to 30-Nov-2020. Your phone service start date is changing from 24-Dec-2020 to 30-Nov-2020.

  • D4vid_w
    David (@D4vid_w) reported from Middlestown, England

    @ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.

  • Personaliceltd
    Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo

  • MMatharoo
    Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises

  • richardmparr
    Richard Parr (@richardmparr) reported from Leeds, England

    @bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!

  • jamesejlake
    JL (@jamesejlake) reported from Shepley, England

    @bt_uk Unfortunately now people in the village reported similar issues and were told there was a fault in the village and I’ve been out to buy a new router as I couldn’t wait for you to send me one tomorrow!!

  • boujielou
    Sam Fray (@boujielou) reported from Leeds, England

    @bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.

  • Ant_Lock77
    🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England

    @bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.

  • Personaliceltd
    Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @bt_uk very poor after care my business six days with no incoming calls no one cares new cloud phone useless #btletdown #btuseless

  • olimitchell95
    Oli Mitchell (@olimitchell95) reported from Leeds, England

    Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?

  • ScottEaglen
    Scott Eaglen (@ScottEaglen) reported from Leeds, England

    @Andymcguire4 @btsport I reckon the LB was told to hang off tbh

  • Plunder_Prods
    Plundering Products (@Plunder_Prods) reported from Leeds, England

    Yo... @bt_uk your broadband sucks.

  • DavidFox42
    David Fox (@DavidFox42) reported from Guiseley, England

    @bt_uk hi I have sent your several DM messages because I have a problem please can you look at this. Thanks.

  • timahad1
    Tim Ahad (@timahad1) reported from Bradford, England

    @btsport so everybody is in the same boat during this pandemic and everyone is helping each other apart from @btsport who can't seem to cancel a simple subscription and even pass me to debt recovery over a debt that not only do I not owe, but is completely incorrect!

  • PeterThody
    Peter Thody (@PeterThody) reported from Leeds, England

    @bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.

  • cleggy1966
    Simon 🏆🏆🏆🏆 (@cleggy1966) reported from Huddersfield, England

    @virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website

  • MMatharoo
    Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!

  • blueinyorkshire
    nick johnson 🇪🇺 🌈,🕊️🎸 (@blueinyorkshire) reported from Meltham, England

    @bt_uk can anyone let me know if there is an issue in our area as the whole street seems to be suffering with a broadband outage...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wearesiam
    "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported

    @bt_uk not a word from you re no email service Appalling service!!!

  • liamsimo95
    liam (@liamsimo95) reported

    @SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity

  • jannycat
    Janette King (@jannycat) reported

    @bt_uk Is there a widespread issue with BT email access today? Unable to login and I need to access my emails.

  • Russell0123456
    Russell (@Russell0123456) reported

    @bt_uk Your revised website is terrible, trying to pay my bill and it doesn't load, initially locked me out, awful navigation. As a result you won't get paid for at least a week as I am out of the UK. Learn from @ScottishPower on how to handle billing.

  • grantjarvis666
    JARVIS (@grantjarvis666) reported

    @bt_uk I have had possibly the worst internet from you over the past 4 years! I pay for 950mb and barely get 130mbps on a good day. Fobbed off every time I speak to customer service. Never again

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable

  • Baggieboy1888
    Steve George (@Baggieboy1888) reported

    @bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.

  • petrolheadtoo
    Gary (@petrolheadtoo) reported

    @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

  • FayeLcarter
    Faye Carter (@FayeLcarter) reported

    @bt_uk @bt_uk you've now sent me a text to say complaint closed with no way of even finding how to reply to the initial complaint YOU raised. I now have a WiFi extender, upgraded fibre broadband with instructions for a Smart Hub 3. Do I have a smart hub 3? Nope.

  • joanneturner76
    joanne turner (@joanneturner76) reported

    @bt_uk a lot of bad experiences recently dealing with your teams. Your online moving home system doesn’t work, your team don’t know how to do it either! Very disappointing!