BT (British Telecom) outages and service status in Cleckheaton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 4 outage signals in the last 24 hours around Cleckheaton, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 25, 12:36 PM GMT+1.
- Internet (55%)
- Wi-fi (13%)
- Total Blackout (11%)
- E-mail (9%)
- TV (6%)
- Phone (6%)
The latest reports from users having issues in Cleckheaton come from postal codes BD19 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Cleckheaton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cleckheaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cleckheaton, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Batley, Cleckheaton, Halifax, Wakefield, Bradford, and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 4 hours ago |
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Internet | 5 hours ago |
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Internet | 20 hours ago |
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Total Blackout | 21 hours ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Cleckheaton, England
Latest outage, problems and issue reports in Cleckheaton and nearby locations:
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Richard Parr (@richardmparr) reported from Leeds, England@bt_uk It’s a complicated order so needed Customer service to speak to sales (I think) hence on hold a number of times - had order fibre installation which engineer said was not really possible at the house, so want to revert to copper line already here - just need it switches back on!
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Vanessa BURNS (@nessalovesshoes) reported from Menston, England@bt_uk 47 mins on the phone and no one able to sort out a YMV102 error code. Please help
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Mandip Matharoo (@MMatharoo) reported from Leeds, England@bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.
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Mark (@RamblingSailor) reported from Leeds, England@bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.
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Bantam Pete (@BantamPete) reported from Wibsey, EnglandSomebody in the @btsport hierarchy needs to follow @Sky’s customer focused example of pausing customer subscriptions whilst there is no live sport to show! Expect a mass exodus inc me at the end of contracts unless you can show some compassion in these tough times! Sky ✅ BT ❌
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Richard Parr (@richardmparr) reported from Leeds, England@bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩
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Personal Ice Ltd (@Personaliceltd) reported from Keighley, England@btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo
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James Devlin (@JDevlin116) reported from Kirkburton, England@bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through
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James (@Jimmy81doog) reported from Gildersome, England@tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.
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Mark Roper (@markroper23) reported from Drighlington, EnglandMy @bt_uk broadband has been down for a week, fifth outage in twelve months. Halo 900 package, unbreakable WiFi the website says - not true. Hybrid Connect doesn’t, no urgency to resolve anything. We’re being let down hugely.
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matthew langhorn (@LanghornMatthew) reported from Halifax, England@redliz @bt_uk @btsport btsport charge an absolute fortune for their service. It’s hard enough so the moment without being fleeced for “live” football that may not reappear this year! @bt_uk you really need to rethink this decision, try ringing @SkySports they can tell you how to do it!
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Julian Brown (@JuckaBardo) reported from Bingley, England@bt_uk Any problems with internet or signal in BD16 area at present? Our NOW TV service has been saying it's offline a lot (eventually works) & laptop struggled today too.
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David Fox (@DavidFox42) reported from Guiseley, England@bt_uk hi I have sent your several DM messages because I have a problem please can you look at this. Thanks.
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🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England@bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.
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Mandip Matharoo (@MMatharoo) reported from Leeds, England@netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!
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Michael Mcaliskey® (@MickMacca) reported from Huddersfield, England@Alfonsothekent1 @SkySports @bt_uk ******* joke.. Should be giving **** for free during this pandemic
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The Flappit (@theflappitpub) reported from Keighley, England@BTBusiness @BTCare you are an absolute joke 2 weeks ago rang to get the extortionate rate on my business contract changed after several **** ups I’m still waiting! last week someone was ringing me back, yesterday I was being sent a complaint form and someone would ring me! 😡
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PatsyT (@PatsyT31) reported from Fenay Bridge, England@bt_uk We decided try BT for our TV and WIFI after shocking service with Virgin. 3 weeks after our install date we still have neither. 3/4 phone calls per week to your CS dept. on hold for 50 minutes each time.
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Lauren C. Waterworth (@LCWaterworth) reported from Halifax, England@WeAreOpenreach You have been contacted by my husband regarding this issue yet you have failed to respond. Please advise what further action we will need to take to get this issue fixed. #openreach #customerservice #bt_uk #britishtelecom
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Mandip Matharoo (@MMatharoo) reported from Leeds, England@bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vijay Nathwani (@vijaynathwani) reported@bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .
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Vicki (@vcotton21) reported@bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?
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MikeyyBarbatoo. (@MikeyBarbatoo94) reported@SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.
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Sue Prebble (@sayescourt) reported@bt_uk cannot login to bt ‘unable to validate the info provided’ Same on mobile.
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Ramnish Kalsi (@ramnishkalsi) reported@bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).
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Chris (Christina) (@GalanthusA) reported@bt_uk As yet again the email service is faulty and not available for some time isn't it about time a rebate was given to your customers for not being provided with the service they pay for?
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Chris Hill (@dochill82) reportedSo tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?
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john littler (@jonboy_103) reported@BDubleYou @bt_uk You’re lucky then , my iPhone won’t validate login either 😡
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Axel F 🤠 (@BoabSideshow) reported@bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??
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🏴 james buxton 🏴 (@buxton081) reported@bt_uk I’m having an issue retrieving my emails is there something wrong on your end?