BT (British Telecom)

BT (British Telecom) Outage Report in Ouzlewell Green, City and Borough of Leeds, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ouzlewell Green, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ouzlewell Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ouzlewell Green, City and Borough of Leeds, England 04/18/2024 09:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ouzlewell Green, City and Borough of Leeds, England

The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Wakefield, Bradford, Batley, Pontefract, Tadcaster, Cleckheaton, Dewsbury, Shipley, Mirfield, Liversedge and Castleford.

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City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Ouzlewell Green, England

Latest outage, problems and issue reports in Ouzlewell Green and nearby locations:

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Hi Lesley, I have just been on the phone with customer services. When I moved house I changed contract and only wanted broadband but I now find that I’ve been paying for tv and sport since last year. As you will see from my usage data I have never used either

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk Home move the service has been so poor if youre not here ti install my Internet on the next date you provided im going to go with virgin or sky

  • kdebotia1 Karl Murthick (@kdebotia1) reported from Castleford, England

    Very poor from @NicolaAdamsOBE but she's been out for a while n the ring rust showed, better to come from her. @btsport

  • John16455622 John (@John16455622) reported from Leeds, England

    @snowangelmrsp @bt_uk @sky Ehrn you need their customer services they actually answer phone and are brilliant

  • MMatharoo Mandip Matharoo (@MMatharoo) reported from Leeds, England

    @netflix @NetflixUK I have a fast 300mbs connection and Fibre to premises connection with @bt_uk and paying for the ultraHD but the quality is not great, it's very blocky, like 480-720 being played on a 4k UHD TV. Please help!

  • Jessmeyer88 Jess Meyer (@Jessmeyer88) reported from Leeds, England

    @bt_uk is there issues in Ls9 with WiFi

  • PastPostPro Dan Walsh (@PastPostPro) reported from Dewsbury, England

    @bt_uk are genuinely the worst. Poor communication since starting my contract with them, poor resolution to a complaint that nearly lasted a year!! And to top it all off, my actual product didn't work until months after the order date, and would be described as patchy at best.

  • jill_lyttle Jill Lyttle (@jill_lyttle) reported from East Ardsley, England

    @btbusinesscare hi can someone please call me re my contract renewal I called a few mins ago got through to someone and then got cut off!! My landline is not working as don’t have a handset currently so calling from mobile can you call me on 07808138159 thanks

  • Andywebster Andywebster (@Andywebster) reported from Pool, England

    @bt_uk Speaking to them again now “service fault”

  • Jimmy81doog James (@Jimmy81doog) reported from Gildersome, England

    @tomhj123 @bt_uk I have been told the same this with regards to it being outside of the period but to give them their due they have now started digging deeper for me. Hopefully both of our issues will be resolved quickly.

  • JohnathanZemlik Johnathan Alexander Zemlik (@JohnathanZemlik) reported from Wakefield, England

    @bt_uk - Installed my Smart *** 2 as instructed. It’s reli regraded my Broadband quality which I need right now. Can’t get through to the contact centre - please help!

  • BantamPete Bantam Pete (@BantamPete) reported from Wibsey, England

    Somebody in the @btsport hierarchy needs to follow @Sky’s customer focused example of pausing customer subscriptions whilst there is no live sport to show! Expect a mass exodus inc me at the end of contracts unless you can show some compassion in these tough times! Sky ✅ BT ❌

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk service has been absolutely awful. Made to wait till today for home move after moving the beginning of the month. Then you cancel.

  • rickstead Rick Stead (@rickstead) reported from Leeds, England

    @CuriousCrowArt @bt_uk Absolute pisstakers, Sky Sports easily allow you to pause your subscription during all this and STILL give full access to all the channels. BT Sport do nothing of the sort, still charge full price and make it impossible to cancel. You need to take a long, hard look at yourselves.

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk Yes, they are dealing with it, but so slowly and in an inconvenient manner e.g. only resolving via phone call. This wouldn’t be a problem but reception at my house is terrible so calls won’t come through

  • JDevlin116 James Devlin (@JDevlin116) reported from Kirkburton, England

    @bt_uk very disappointed to find that I was being charged for a service I did not ask for or use, when contacting customer services the process is very slow with two weeks between calls meanwhile I have to pay for the privilege of having BT sport despite not having a a TV licence

  • D4vid_w David (@D4vid_w) reported from Middlestown, England

    @ann_Errr @mattycougar @doomedparade @Kristofferr__ @DeanCoombes @mrjakehumphrey @btsport While ever there’s human involvement there’ll always be errors.

  • danmahon60 Dan ⚫️⚫️⚫️ (@danmahon60) reported from Bradford, England

    @bt_uk whats going on today loading everything seems so slow but the speed is there.

  • BenWFinch91 BWF (@BenWFinch91) reported from Dewsbury, England

    @bt_uk Ive been on hold for 10 mins bt customer service. Maybe get someone to answer the phone

  • Sijones73 Simon Jones (@Sijones73) reported from Castleford, England

    So @btsport , with the shutdown of 99% of sporting events why haven’t you offered the same as Sky Sports to pause direct debits until the current Pandemic has passed and regular sport is back in action, this is a really poor showing!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nunney2584 Kati (@Nunney2584) reported

    @BTCare 1) Hi, can you pls help? Our landline's down & we've had no dial tone for 2 wks. I'm a carer for my dad & was away for the night. Must have phoned the house at least 30 x & it just kept ringing, not cutting to the answerphone. It didn't ring at all at home..

  • JustAddWalter /\/\/ (@JustAddWalter) reported

    @bt_uk still waiting for my modem to arrive. Fibre was fitted Friday with no modem sent ahead of time and then the same day, the existing modem/internet won’t connect. So we have no internet for 4 days, whilst working from home. Poor service. Any assistance or compensation?

  • Cookk26Cook KarenL Cook (@Cookk26Cook) reported

    @bt_uk I’ve been told by an open reach engineer that he has done all he can and I need a bit engineer! This is like pulling teeth with your staff trying to get a bit engineer to my house! Plus Wi-Fi in 1 room in house, I’ve waited in 4 times for a hometech engineer who NEVER shows.

  • emily_or_emilie Emily or Emilie (@emily_or_emilie) reported

    @bt_uk moving house, tried all morning to get through to you on the phone. How can I speak to somebody?! #help

  • tinaKphotos Tina K Photography (@tinaKphotos) reported

    After over 10 years, I just cancelled my contract with @bt_uk and even if they make me pay for the cancellation, I feel relieved. The most unapologetically incompetent service. Good bye.

  • TheQuietLAD Luke D (@TheQuietLAD) reported

    @bt_uk "Sorry again" and the casual shrug of shoulders I have had from all the people in your organisation are woefully inadequate responses. I have submitted my complaint and will continue to push for recompense.

  • IanPBuckingham ✍🏼 Ian P Buckingham 🤔💙 (@IanPBuckingham) reported

    Remember that @bt_uk issue from several months ago....that was apparently all sorted? Well....guess again folks.......!😡🤬

  • PJChambers6 Peter Chambers (@PJChambers6) reported

    @bt_uk worst broadband onboarding experience ever. I cannot stress enough, avoid at all costs. Shocking customer experience.

  • chriskettle3 Chris Kettle (@chriskettle3) reported

    @bt_uk If only your customer service team delivered what you promise. I'm STILL waiting to hear about compensation for an outage weeks ago! If I'm honest I'm loathed to chase it as it's up to you and if I don't hear I will move my services elsewhere.

  • Fat_Jacques Fat Jacques 🏴‍☠️ (@Fat_Jacques) reported

    @bt_uk We phoned and got excellent service. Saved a small fortune. It’s bad form that best deals are not on the website.