BT (British Telecom) Outage Report in Ouzlewell Green, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ouzlewell Green, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ouzlewell Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Ouzlewell Green, City and Borough of Leeds, England
The most recent BT (British Telecom) outage reports came from the following cities: Leeds, Wakefield, Bradford, Cleckheaton, Liversedge, Tadcaster, Yeadon, Dewsbury, Castleford, Shipley and Heckmondwike.
City | Problem Type | Report Time |
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Wi-fi | ||
Wi-fi | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ouzlewell Green, England
Latest outage, problems and issue reports in Ouzlewell Green and nearby locations:
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Sam Fray (@boujielou) reported from Leeds, England
@bt_uk I ordered a new broadband connection before lockdown in March. Outside works completed, do you have a date to restart indoor connections. WFH with poor internet need the upgrade.
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David Peter Woodhead (@DavidWoodhead26) reported from Leeds, England
@btsport Can you tell me why, every few minutes the picture freezes for a and the commentary a word when ever we are watching TV ' line' via the hub I would like to know why we are getting a worse service than Virgin at a lot higher cost
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Jamie Kershaw (@jamieklufc) reported from Pontefract, England
@AnthonyWyorks @btsport Use a mates login
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Charlsella Bielsenberg 💛💙 (@charlieros1e) reported from Leeds, England
@BobbyChampion @bt_uk You try sitting on hold for 20 mins just for a lazy imbecile to hang up on you!
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Mandip Matharoo (@MMatharoo) reported from Leeds, England
@bt_uk I was also supposed to have a free upgrade to the Halo service. But the BT app doesn't let me register.
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🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England
Unbelievably poor internet service yet again today. Making working from home extremely difficult and frustrating. @bt_uk you are robbing us blind with what we pay for this ridiculously poor service.
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Tom Irwin (@TomIrwingolf) reported from Boston Spa, England
@bt_uk We chose to leave BT in July because your service does not work in our property
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Mark (@RamblingSailor) reported from Leeds, England
@bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.
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Tim Ahad (@timahad1) reported from Bradford, England
@btsport so everybody is in the same boat during this pandemic and everyone is helping each other apart from @btsport who can't seem to cancel a simple subscription and even pass me to debt recovery over a debt that not only do I not owe, but is completely incorrect!
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Mandip Matharoo (@MMatharoo) reported from Leeds, England
@bt_uk Have spoken to the fibre team, and they have said there is an outage in the area which sucks
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🅰🅽🆃 (@Ant_Lock77) reported from Leeds, England
@bt_uk After 5 years of the same terrible service and numerous complaints I doubt very much that you will be able to look into it very far, our entire street suffers the same abysmal service. I will dm you though so you you can play lip service.
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Peter Thody (@PeterThody) reported from Leeds, England
@bt_uk I got a message to say an engineer would get to it by Sept 3 latest. Nothing as yet though, still no service.
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Graeme Rayner (@Gag_N_Bone_Man) reported from Dewsbury, England
@lolobozzle @BTCare Not sure. Perhaps citizens advice could help? It's in nobody's interest to try and force someone to pay up roe a service they can no longer afford due to a change of circumstances put of their control.
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Tom Irwin (@TomIrwingolf) reported from Boston Spa, England
@bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left
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Oli Mitchell (@olimitchell95) reported from Leeds, England
Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?
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Chris O'Toole (@snorlaxotoole) reported from Leeds, England
@bt_uk hi my broadband is due to be turned on tomorrow and my box has turned up help?
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Alun Palmer (@AlunPalmer) reported from Bradford, England
@GaryLineker @Bundesliga_EN @btsport Laughter tracks are awful but this makes it so much better. Keep it.
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simon noble (@sinoble) reported from Middlestown, England
@btsport worst commentary on a football game for years wolves v Bournemouth #amatuers
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Mandip Matharoo (@MMatharoo) reported from Leeds, England
@bt_uk help.. my BT home hub 2 has started to flash purple, i require Internet for home working!! I have fibre to premises
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Alun Palmer (@AlunPalmer) reported from Bradford, England
@bt_uk Yes, still a problem. I just can't face another two hour phone call.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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nici cutler (@nicnac350) reported
@bt_uk All I needed was to be able to rebook an appointment but connections say I have to cancel the order and redo. Unecessary, the open reach engineer has solved the problem but needs an appointment made to action.
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Dean Horn (@DeanHorn) reported
@bt_uk That’s absolutely not true. My line has been disconnected so it is impossible for them to reinstate the number only start a new number. BT (YOU) have lost my number - so you need to sort this issue.
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Ian Griggs (@ProseFactory) reported
1/2 Appalling customer service from @bt_uk this evening. Called to top-up mobile. Put through to person (despite wanting auto top-up). Aggressive sales pitch to get me to sign a contract (which I heard in full last week). Told him I'm not interested, I just wanted to top up....
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Misseyy🏴 (@LittleMisseyy) reported
@bt_uk Reported it 11 times this week mate dont get me started man service is horrendous 2 engineers who are clearly the chuckle brother's as nothing they could do other than tell me my broadband crap
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Ian Webster (@HeliosHutch) reported
@bt_uk No issues reported for my number, but when i texted 61998 it said there was an issue and things now seem to be working.
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Peri Sherif (@PeriSherif) reported
@bt_uk worst customer service ever , 4 orders stuck in “pending” because a tech glitch , and the agents don’t help and all they do is cancel order and place new one ! Been on the phone for 9 hours this week to your agents ! That can’t be normal ?!
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Brandon (@theletterbxd) reported
@bt_uk Yeah problem your end not mine. Currently in limbo for 5 working days to see if I’m going to get the package or not. Also 4G hub provided is intermittent and faulty but can’t provide a new one until the package is confirmed so left with sometimes working internet when wfh.
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Nick Feather (@nick_feather) reported
@bt_uk I have DM'd details as requested. I ordered broadband package on 25 July, nearly 4 weeks ago. This is amongst the worst customer service I've experienced. You are not the only provider.
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Philip Sempers (@PhilipSempers) reported
@bt_uk Still not sorted either think the woman forgot I'm on hold still or just trying to find out because she doesn't know, like everyone else doesn't know. #FAIL
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Philip Sempers (@PhilipSempers) reported
@bt_uk Xbox are gonna say you just used a promo code??? You never logged into my account I just used a promo code?? #techfail