BT (British Telecom) Outage Report in Ouzlewell Green, City and Borough of Leeds, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ouzlewell Green, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ouzlewell Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ouzlewell Green, City and Borough of Leeds, England
The most recent BT (British Telecom) outage reports came from the following cities: Batley, Liversedge, Bradford, Normanton, Pudsey, Leeds, Wakefield, Castleford, Mirfield, Pontefract, Dewsbury and Cleckheaton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ouzlewell Green, England
Latest outage, problems and issue reports in Ouzlewell Green and nearby locations:
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Mark
(@RamblingSailor) reported
from
Leeds, England
@bt_uk not sure why my FTTH with 130Mbps download isn’t capable of handing a iPlayer and a Teams call?! They use 5Mbps and 1.5Mbps respectively which is 5% of the down speed allegedly I should be receiving. I was also told that FTTH wasn’t load balanced or profiled.
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Public Miss Smith
(@Julienothidden) reported
from
Skelmanthorpe, England
@bt_uk hello trying to change account name after my father died. Finally negotiated after several attempts your phone lines. When spoke to a person and was being transfered we got cut off. HELP you are proving the most difficult to sort out! Thank you in anticipation
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PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@bt_uk We decided try BT for our TV and WIFI after shocking service with Virgin. 3 weeks after our install date we still have neither. 3/4 phone calls per week to your CS dept. on hold for 50 minutes each time.
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Richard Gear
(@prysds) reported
from
Leeds, England
Punditry on @btsport is the worst
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩
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T
(@alfiedoody7) reported
from
Barwick in Elmet and Scholes, England
@bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!
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Oli Mitchell
(@olimitchell95) reported
from
Leeds, England
Pays £15 to watch Leeds... still not working, @btsport fancy sorting it out any time soon?
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PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@bt_uk Text msg received today??!: Hello, BT here. We're sorry, but we need to change the date that some of your services will start or stop. Your broadband start date is changing from 17-Nov-2020 to 30-Nov-2020. Your phone service start date is changing from 24-Dec-2020 to 30-Nov-2020.
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James319
(@jimmywood3107) reported
from
Dewsbury, England
@TrylineUK @SkySports Hopefully we f**K them off coverage and presenting of our game has been a disgrace for a few year now, but we probz don't help ourselfs. I'd see what @btsport were offering before making any decisions over sky contract. I have no faith in Robert Elstone getting the contract.
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Mark Pritchard
(@markyp66) reported
from
Gildersome, England
.@bt_uk you wait for an hour for someone to answer your call, then they say they can’t help and cut you off, need to get another provider who can do what they sell you
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We chose to leave BT in July because your service does not work in our property
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PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
After yet another no-show by @WeAreOpenreach today, we rang @bt_uk CS team who said they would call back with an update. Almost 6 hours later, no call received. You call this "service"?
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JL
(@jamesejlake) reported
from
Shepley, England
@bt_uk Unfortunately now people in the village reported similar issues and were told there was a fault in the village and I’ve been out to buy a new router as I couldn’t wait for you to send me one tomorrow!!
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
Does anyone else just shout "oh **** off" everytime the commentary team says we're sorry for any bad language you might have heard.. #SkySports #btsport #PremierLeague
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk You persuaded us to try various things to fix it with the promise we would incur no charges if we ultimately still left
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Craig
(@craigieboy007) reported
from
Knottingley, England
@btsportfootball @bt_uk sort your punditry out. Ferdinand aside, today has been genuinely awful. Awful #leeche
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Jo McArdle
(@JoMcArdle13) reported
from
Wakefield, England
@bt_uk do you have a contact email/phone number regarding issues with your internet?
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Tom Irwin
(@TomIrwingolf) reported
from
Boston Spa, England
@bt_uk We tried those things, they didn’t work and we have now have been charged for the entirety of a contract that we never agreed to renew
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Vanessa BURNS
(@nessalovesshoes) reported
from
Menston, England
@bt_uk 47 mins on the phone and no one able to sort out a YMV102 error code. Please help
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Dean Carroll
(@dcarroll100) reported
from
Leeds, England
@bt_uk terrible service - moved from @SkyUK to get improved connection and you have again failed to connect me to broadband! We need to work from home and are now being told you can only come out in January! @SkyUK will you have us back?!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Libbie Purdon
(@LibbiePurdon) reported
@bt_uk internet down but online says no issues in my areas please support!
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Sarah
(@sarahbarkway) reported
@bt_uk broadband problems in E9 London? Router won’t connect to internet
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Mark Ellis
(@Mrcento) reported
@shomac28 @bt_uk Did you experience the joy of their customer service centre?, Particular highlight is getting passed around to ever increasingly ridiculous made up departments (Level 21 claims escalation team) that nearly all have the same guy called steven working for them. Awful.
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Ian H Lewis
(@IanHLewis1) reported
Our fibre broadband cut out at about 00:30 on March 9th. We rebooted our router a couple of times and the service was restored by about 9 am. That's over 8 hours without broadband. What compensation will you provide? @bt_uk
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alickie
(@alickie66) reported
@dexgrigg_ @bt_uk Taken double the amount of money they should have for a service they haven't provided me yet. Don't hold your breath for a resolution
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Possibly Ed
(@Ed_the_Bed) reported
@bt_uk None stop issues over the last 2 months with orders and your staff not having a clue!! Last order after an hour on the phone I have just seen has cancelled my Halo and now I’m being asked to return the disks. Get a manger to call me , beyond incompetent!
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Paul Harris
(@Har84587860Paul) reported
Cancelled my renewal with @Plusnet yesterday they were not very happy about it, so today I find they have cut my internet off ahead of the contract end date 5 Apr. Not the nice yorkshire chaps any more eh! They are owned by @bt_uk wonder how they treat customers!
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william brown
(@wilb1986) reported
@bt_uk No point. It’s fine now. Later on it will be poor though. Ever since I have moved my connection has been rubbish. Even had fibre line installed and still not solved my problem. Can’t even get a tenth of the speed I should sat in same room as my hub. Something a miss
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Sho
(@shomac28) reported
Over 2months of nonsense with @bt_uk . Ombudsman here I come. Worst customer service I have ever received plus im nearly £500 worse off. #stayaway
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Kate ***
(@Kate_Bod) reported
@bt_uk hello, we need urgent help. Yesterday I received a call from BT saying they were struggling to close our order. We’ve recently moved and we had full fibre broadband installed. Then I get an email saying the order has been cancelled and now no broadband. Why? We pay £££.