BT (British Telecom)

BT (British Telecom) Outage Report in Gomshall, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gomshall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gomshall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gomshall, Surrey, England 03/04/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gomshall, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Sutton, Horsham, Godalming, Crawley, Guildford, Redhill, Woking, Banstead, Ashtead, Leatherhead, Thames Ditton, Epsom, Reigate and Chertsey.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomSutton Phone
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Gomshall, England

Latest outage, problems and issue reports in Gomshall and nearby locations:

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    @LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bnedge Ben Edge (@bnedge) reported

    @bt_uk Yes I do, and will forward this via dm, however, it's not fair to keep constantly threading people when they've complied. A few of your messages have said that you're going to charge me and refund me on receipt of the equipment. At a cost of living crisis this is poor CS.

  • cricketgaluk cricketing gal (@cricketgaluk) reported

    @legsidelizzy @NickFriend1 Not got bt tv. But have the app Lizzy and although its there on the app its not appearing when pressing play. Got a subscription to btsport through sky and it works with everything but not for this. Big **** up it seems. The problem must be with the app.

  • cricketgaluk cricketing gal (@cricketgaluk) reported

    @WomensCricBlog Not according to bt sport dunkleys still batting and her score keeps going up and down @ECB_cricket did you sanction btsport to cover this. What a mess

  • Bret_Davis Bret Davis (@Bret_Davis) reported

    @bt_uk is there any issues with bt mail this evening, i've been logged out and can't get back in, trying to reset password but no joy

  • pinkplumbing13 Pink Plumbing 💜💜💜 (@pinkplumbing13) reported from Swindon, England

    @athena_42 @bbctms The coverage/commentary on BT5 is poor! So I've put it on mute & listening to music 🎶 @btsport

  • sue_strachan sue strachan (she/her) 💙 (@sue_strachan) reported

    @SkySports I have @btsport as part of my Sky package how do I log on to see BT sport 5- the womens cricket Eng v Windies online? #help

  • bnedge Ben Edge (@bnedge) reported

    @bt_uk you sent me some kit that was not needed a few weeks ago. I sent it back to you, and it is tracked as delivered, yet you are still threatening to charge me through the nose for not returning it. Your customer service at this point is abysmal.

  • KarenBettyb1968 Karen Freeman (@KarenBettyb1968) reported

    @bt_uk committed to keeping the older generation connected?? How come you are contacting my 84 year old mother threatening to cut her land-line off due to her cheque payment being not received down to postal strikes. Shame on you when this is her only form of communication.

  • ASTYorks Andrew Turnbull (@ASTYorks) reported

    @englandcricket The @btsport coverage is shocking. I’m fine with it being on BT Sport 5 as I stream through the app on my TV anyway. But the stream quality is terrible & camera angles available and coverage are worse than the free streams you get for the county games

  • Dj0499Donna Donna Jones (@Dj0499Donna) reported

    @bt_uk a month without landline or Wi-Fi which is affecting our work and business and has left my disabled parents without contact. Shocking customer service and a ‘story’ fed to us about this being an issue in an area when neighbours have no issues. Shambles!