BT (British Telecom)

BT (British Telecom) Outage Report in Gomshall, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gomshall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gomshall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gomshall, Surrey, England 11/17/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gomshall, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Crawley, Woking, Redhill, Sutton, Epsom, Worcester Park, Horsham, Guildford, Walton-on-Thames, Tadworth, Godalming, Byfleet and Addlestone.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Gomshall, England

Latest outage, problems and issue reports in Gomshall and nearby locations:

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    @LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AltglasV Véronique Altglas (@AltglasV) reported

    @bt_uk So we agree that you effectively prevent people to cancel their contract by not answering the phone.

  • Madcotto Madcotto (@Madcotto) reported

    @bt_uk thanks but the bot replies are useless. I don't use a "hub" and know how to set up my network. it's almost like I'm been caped at 15mbps?

  • RaeMumma RaeK (@RaeMumma) reported

    @GabyRoslin @BTCare Oh babes, I’ve been fighting with @bt_uk for YEARS! Almost a decade in fact & they’ll never ever admit they’re shite! Their equipment, infrastructure, service, all of it, overpriced, under-delivered shite!!

  • gemscottRVN Gemma (@gemscottRVN) reported

    @bt_uk Another “late payment” charge because you screwed up our bill and were correcting it so we could pay. We’ve had to call you nearly every month since April now because of **** ups to our bills/service. Not calling again and not paying the latest late payment fee!

  • ConradTD Conrad Thomson-Dewey (@ConradTD) reported

    Hi @EE I am having problems setting up my new @btsport account?

  • AltglasV Véronique Altglas (@AltglasV) reported

    @bt_uk 5hrs ago, you wrote “We can call and transfer you to our cancellations team if you want to stop your service”. Why can’t it be done tomorrow?

  • DMcQ61 David McQuade (@DMcQ61) reported

    @xRelentless7x @bt_uk @SkyHelpTeam said they could do better, took my money and sent me a text to say there was a problem. Gave me a number to call. Answer is on a loop that points to the website and is never answered. One’s as bad as the other. Total shambles

  • marlettsac S ✨ (@marlettsac) reported

    Why is it 2021/almost a year since a good proportion of the population started working from home and broadband companies like @skytv cannot liaise with @bt_uk re. engineer visits to sort your broken ("split line") broadband. Sick of calling for an update and not getting any.

  • AltglasV Véronique Altglas (@AltglasV) reported

    @bt_uk And I shouldn’t have been told it was all sorted last month? And it should be possible to cancel online especially if you don’t answer the phone? And people should not have to call while you wrote them their contract is terminated ?

  • AltglasV Véronique Altglas (@AltglasV) reported

    @bt_uk You did offer for BT to call me in your first message tonight, but now this is not available anymore. And we should believe it is not impossible to cancel an already terminated BT contract?