BT (British Telecom) Outage Report in Gomshall, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Gomshall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gomshall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Gomshall, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Crawley, Byfleet, Sutton, Dorking, Walton-on-Thames, Godalming, Chertsey, Banstead, Woking, Guildford, Cranleigh, Horsham, Redhill and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Gomshall, England
Latest outage, problems and issue reports in Gomshall and nearby locations:
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕
(@Jaklloyd) reported
from
Horsham, England
Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Susie Roberts 💙
(@susiesooze) reported
@bt_uk I have checked & there are no spam emails at all. I have been receiving emails normally since the incident but there still seem to be 4 missing somewhere in the ether.
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KTC
(@KieranTCampbell) reported
@bt_uk hey folks does this hot weather create issues with broadband? I did the troubleshooting thing on your site and got a fault (and an engineer booking) but wasn't sure if the weather played a part or not
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uno Communications
(@unocomm) reported
@WeAreOpenreach Could you tell us why you have allowed your friends at @bt_uk to complete a same-day migration against one of our active services? You didn't follow the correct @Ofcom process at all; what happened to the NoT or 10 working days. Leaving our customer offline!
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Julie Karen#FBPE💙🦋
(@JulieKarenMaye1) reported
@bt_uk help! I am trying to work from home but my broadband is not on the list
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Lydia 🦮
(@LydiaHuIme) reported
@bt_uk No. BT is trying to bully me into getting it though, but I maintain that I live in a tiny 2 up 2 down terrace alone and shouldn’t need bells and whistles wifi to get a basic service.
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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l
(@irnbruicecream) reported
@bt_uk No you won’t be able to, I’ve spoken to 3 people and none of them can help so unless you have super powers in stuffed! Now had to take an annual leave day today with potentially 2 more until it’s sorted!
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Matt Koster-Marcon
(@MatthewKoster) reported
@bt_uk Sure. I've had the joy of spending an hour a day for 3 weeks on your customer service lines, with no success and a lot of false promises, so not sure if fixing via Twitter would make me happier or even more cross...
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Paul Cooke
(@thecookmeister) reported
@bt_uk Another call and more lies. Why call me to discuss a hybrid connection - which another advisor claims doesn’t exist. Talk about clueless! Even told the issue could last up to three months! Time to contact the Ombudsman and Trading Standards.
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Jeremy Culley
(@CulleyMirror) reported
@bt_uk hi we have no internet in NW2 in London. Just got a persistent yellow light on the router. Reset twice, rebooted etc. Do you know what the problem is? And when it may be fixed?