BT (British Telecom) Outage Report in Gomshall, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gomshall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gomshall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Gomshall, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Sutton, London, Redhill, Crawley, Horsham, Godalming, Guildford, Woking, Banstead, Ashtead, Leatherhead, Thames Ditton, Epsom, Reigate and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Gomshall, England
Latest outage, problems and issue reports in Gomshall and nearby locations:
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Doug Thomson
(@dugthomson) reported
Not impressed at all with @bt_uk this weekend, new installation at my in-laws on Friday with supposedly unbreakable hybrid broadband, worked for about 3 hours then failed and has been down since, hybrid system also failed today. No broadband + no phone = pathetic
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Barbara Gleave
(@ChouetteWirral) reported
@bt_uk If @bt_uk had not told EE to stop our broadband way before BT could start our service, we might be able to use our computers and watch Netflix.
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Doug Thomson
(@dugthomson) reported
@bt_uk Yes, was reported yesterday after broadband went down, hybrid system was working but that failed this afternoon. They are left relying on mobiles which, for a couple in their 70s is ridiculous. My father in law is on oxygen 24/7 so they need a reliable phone line 24/7 as well
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Just an ordinary bloke
(@WYSIW) reported
@SketchLisa @bt_uk Hmmm, I’m sorry your having these problems, I been with BT since the begging of time and they’ve been great, not that helps you much
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James Jackson
(@Ray_Delauney) reported
@btsport making it very difficult to contact anyone and the options given on site don’t solve the problem: the website told me you couldn’t process a payment three times so bit surprised to see you’ve taken that same payment three times. Would like to speak to someone please.
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Lisa Harding
(@SketchLisa) reported
Day 6 and no @bt_uk broadband and still no resolution or answer.
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demurely1
(@demurely38) reported
@bt_uk Is there a problem with BTemail server? I haven't been able to access it properly for 24hrs now
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✨ Jessica grimshaw ✨
(@JessicaGBlogs) reported
@bt_uk Hi, when I go on this link, the chat button does not appear for the online service? I will call today but I can see lots of tweets from other customers with the same issue - is there a problem with the 4g hub at the moment? It connects for 3 minutes then stops working
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✨ Jessica grimshaw ✨
(@JessicaGBlogs) reported
@bt_uk hi, how can I speak to your online chat service?
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AZ_MAN
(@AZ_MAN_101) reported
@btsport Huge cricket fan and im pissed its on bt. the worst channel for sport. Sky is by far the best for sport. And i have to miss all 5 tests now. This is not acceptable.