BT (British Telecom) Outage Report in Gomshall, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gomshall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gomshall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Gomshall, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Crawley, Guildford, Cranleigh, Horsham, Woking, Byfleet, Redhill, Sutton, Epsom, Worcester Park, Walton-on-Thames, Tadworth and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Gomshall, England
Latest outage, problems and issue reports in Gomshall and nearby locations:
-
Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Worcester Park, England
@DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there
-
Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
-
Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
-
Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
-
Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
-
Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
-
veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
-
Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
-
Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
-
Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
-
Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
-
Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
-
Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
-
Nat 💕
(@Silcox777) reported
from
Worcester Park, England
@bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.
-
Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
-
Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
-
Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
-
May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Shaun Riach
(@ShaunRiach) reported
@bt_uk Calling to get through to speak to someone and it's saying that the billing help desk is currently closed are there issues? cheers
-
Edd Sirr
(@eddsirr) reported
Question for @bt_uk - if I’m trying to leave and can’t get through, I’m ok to reduce the number of minimum days I have to pay for? Or is there an email address I can have to cancel my services? @Ofcom or @BBCWatchdog should look at this as it’s grossly unfair.
-
Pat Bowie
(@giantsunflower) reported
@bt_uk Why can I not speak to someone on phone about my broadband and phone package. It says help desk closed. How long is this going on for
-
vicki pelucci
(@vickipelucci) reported
@bt_uk I’ve been trying to get through to BT for almost 3 weeks to cancel my contract, it rings out for about 1hr30 and then cuts me off!!! How am I supposed to give notice to leave when I can’t get through ??
-
Cris
(@Tophe2) reported
@bt_uk Hi, I placed an order yesterday but need to speak to someone about the delivery address, cs lines are down. Any advice?
-
Bev Balin-Bull
(@bevbalin) reported
Please @bt_uk help! Reported Mum's (86yrs disabled)phone fault 3/10. Helpline booked engineer visit. No visit. Contacted Helpline again 18/10 lovely guy apologised said been 'cancelled' remotely, rebooked engineer. Still no engineer and no working phone. Today no Helpline. URGENT
-
farawaylane
(@farawaylane) reported
@bt_uk we spent 90 mins in a q this morning to query why you are trying to charge us for not returning items you never sent us, and why you haven't fixed our broadband in 10 days. Answer please.
-
Anna Handel
(@handelhome) reported
@bt_uk I have been on hold to speak to someone since 8.30am and at 10.00am I got cut off, calling back it says you have closed the help department. Can someone please contact me
-
Emma C
(@emmbeco) reported
How can technical support desk @bt_uk be closed? I can't get through on phone and online chat says no availability. I've had dreadful service since moving house! Landline no finally moved across 4 weeks late but doesn't work 😡 Been waiting for callback from BT since yesterday.
-
Hazed Gaze
(@Andyger72) reported
@bt_uk trying to report issues with my BT TV box, scrambled picture and audio On hold for 2hrs and got cut off...any advice or reasoning?