BT (British Telecom) Outage Report in Gomshall, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gomshall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gomshall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Gomshall, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Crawley, Guildford, Redhill, Woking, Banstead, Ashtead, Leatherhead, Thames Ditton, Epsom, Horsham, Godalming, Sutton, Reigate and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Gomshall, England
Latest outage, problems and issue reports in Gomshall and nearby locations:
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Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Laron Sequeira
(@laron82) reported
@bt_uk No connectivity and been in contact with your faults team twice over the past 2 days and still no resolution. Been told an engineer will take two weeks. Chat assistant has now said engineer will be with us in 48 hours but since I have been fobbed off twice already. Please help
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Gulseren
(@Gulsere10222143) reported
@bt_uk So is this is from now on I can't even talk to someone from costumer service the phone gets shut down every time. Telling me to sort my issue out through a text! That's not okay!
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Dan Westwell 🇬🇧
(@DanWestwell) reported
Anyone else having issues watching @btsport? I've just tried to watch the National League Highlights and it wants me to upgrade by pressing the red button but I've had it for years. When I go on the red button it wants me to cancel it with my provider & go with Sky Sports!?
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Dream stans kys
(@luminumsfarts) reported
@bt_uk girl did I look like I was speaking to ur goofy ahh, just tell the company u work at to get there **** together xx
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Mr Jones
(@MrNoCorruption) reported
@bt_uk Hi Claire, Lesley, Paddy, no compensation has been applied to my account and I have been charged for each day that I had no phone or broadband. Do I need to cancel the direct debit for BT to resolve?
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myfanwy evans
(@elljova) reported
@samskeates @bt_uk Awful aren’t they 😡
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Karl Downes
(@anonywelshguy) reported
@bt_uk Was assured by @bt someone from Openreach would contact me today, it didn't happen AGAIN. Told I was the highest priority, yeah right. This needs a solution, apathy isn't it. Let down for the umpteenth time.
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Sumit Srivastava
(@sumitsrivastava) reported
@OpenreachHelp Today was the scheduled resolution date, but no one turned up from Openreach. @bt_uk what's the reference number?
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Gareth Jones 🏴
(@JonesiOnTwittah) reported
@Ofcom Thank you, I've done what I can do up to this date. It's not just the fault, it's the constant lies from @bt_uk, lies about fix dates, lies about phoning me to update me.
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shane
(@pinder_shane) reported
@bt_uk why you holding customers to ransom with these early termination fees? Its not fair! We got your 11Mb service as it was the only one available where we moved to. 7 weeks later @toobbroadband entered the market offering 900Mb for less. £200+ is too much BT! @Ofcom thoughts?