BT (British Telecom) Outage Report in Gomshall, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gomshall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gomshall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (7%)
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TV (1%)
Live Outage Map Near Gomshall, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Sutton, Dorking, Guildford, Crawley, Chertsey, Redhill, Horsham, Godalming, Woking, Banstead, Ashtead, Leatherhead, Thames Ditton and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Gomshall, England
Latest outage, problems and issue reports in Gomshall and nearby locations:
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Turner
(@DavidTurnerShro) reported
@bt_uk I left BT broadband three years ago despite the speed increasing to an eye-watering 1.4Mbps from the previous 0.9Mbps. I can get an on/off EE signal if I walk up the field about 50 yards from the house. Are you having a laugh?
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Reena Chotai
(@ChotaiReena) reported
@RosyPosy_kitteh @bt_uk @GarethThomasMP Please do contact whoever you can; BTs customer service advisor calling you “hysterical” is shameful and absolutely disgusting.
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Moshi
(@Moshi_Boy_) reported
hey '@bt_uk wondering if i will actually be able to play any games on my pc this week since your ping keeps going from 20 to 1000 and up and down in like seconds makes everything unplayable thanks a streamer who cant stream
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CUnarmed 🏴
(@CUnarmed) reported
@bt_uk @Moshi_Boy_ I'm having the same issues!!!
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Paul Leah
(@Paul241Leah) reported
@bt_uk Not really, because I wanted broadband only, as I don't use a landline, and I wanted to cancel BT Tv and you can't do those online, you have to phone.
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Constantine
(@ConTziambazis) reported
@bt_uk I’ve been waiting & chasing for a resolution to my on going issues caused by your team for 11 days now.... I’ve spent 2 hours on the phone with a manager today who’s been of no use or understanding....
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Mike Taulty []-)
(@mtaulty) reported
@bt_uk is there a service status page for BT Mobile that shows any drops in local service?
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Jadie ❥
(@JadieSpillett) reported
@bt_uk when are you going to help?
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RosyPosy🌈 #StayathomeSavelivesProtectNHS 💙
(@RosyPosy_kitteh) reported
@bt_uk Yes the engineer who came to fit broadband didn’t complete the work. Told me BT need to activate and went off on his merry way. No emergency welfare people able to now do it today. Can u read my case and look at how many errors? It is shocking. Now raised again for tomorrow.
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JPMS7
(@JPMS71) reported
@bt_uk can I get an update on a fault in my area with my broadband? Service restored this afternoon for an hour or so, but has been down since.