BT (British Telecom)

BT (British Telecom) Outage Report in Gomshall, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gomshall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gomshall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gomshall, Surrey, England 01/21/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gomshall, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Tadworth, Crawley, Reigate, Guildford, Thames Ditton, Redhill, Leatherhead, Dorking, Godalming, Woking, Sutton, Byfleet, Walton-on-Thames and Chertsey.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomTadworth Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Gomshall, England

Latest outage, problems and issue reports in Gomshall and nearby locations:

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    @LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RupertChandler Slick 🤬 白左🇭🇰 (@RupertChandler) reported

    @GladysSteptoe If @NadineDorries grabs @bt_uk by the bollocks and makes fibre connectivity a universal service she’ll be doing the whole country a massive favour. Stopping BT’s greed from holding back rural areas that they have to be bribed to cover. FIBRE FOR EVERYONE IN UK NOW!!!

  • OxshottCllr Andrew Burley (@OxshottCllr) reported

    @bt_uk your level of incompetence knows no bounds. You have for no reason cancelled my terminally ill father's landline. He is dependent on the telephone for critical and palliative care. Please ask you customer services director to call me. No excuses please. DM for number.

  • emma_coldwell Emma Al-Ausi (@emma_coldwell) reported

    @bt_uk Intermittent fault since we moved in. 10 engineers in last few weeks. No broadband connection at all right now. On call to BT for 1hr40 refusing to send mini hob because I am not HALO yet paying for a broadband we don’t receive. Service won’t be restored until 20th.

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • iDadPaul iPaul (@iDadPaul) reported

    @bt_uk as a sky internet customer can I just say how appalled I am at your bt engineers knocking my wi fi out every time I see your van pull up

  • MauryaSomesh Somesh Maurya (@MauryaSomesh) reported

    @bt_uk Still this isn't fixed. How long can it take to fix login which is the base of your app and website?

  • SackSouthgate Gareth Southgate (Specialist in Negativity) (@SackSouthgate) reported

    @England @bt_uk @ellsbells89 It's a bad sign when your best player wears glasses 😳

  • mbaileysafc Martin Bailey (@mbaileysafc) reported

    @btsport Iv download the bt sport player for my laptop but I'm not able to login. It saying my login details are not correct but I'm using the same login details online and my phone and login in fine can you help please.

  • Cyril_Matvech Cyril Matvech (@Cyril_Matvech) reported

    @bt_uk Thank you Claire C. The local engineer seeing the poor internet suggested rewiring inside the house at our expense, moved the modem upstairs and Ethernet cables the TV. Then he replaced the Twisted copper pair from the pole to master socket. It got worse. Will DM you in gratitude

  • jnr1009 avinder sehmi (@jnr1009) reported

    @btbusinesscare can’t believe the trouble we have had sorting our fibre connection at our busy pharmacy in East London. Left us without connection for days - lost numerous card sales …absolutely atrocious service and still not sorted! Thanks BT