BT (British Telecom)

BT (British Telecom) Outage Report in Sompting, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sompting, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sompting and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sompting, West Sussex, England 11/22/2024 07:50

November 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sompting, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Brighton, Burgess Hill, Haywards Heath, Hove, Henfield, Pulborough, Worthing, Littlehampton, Lancing and Shoreham-by-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomBurgess Hill Phone
United KingdomHaywards Heath Internet
United KingdomHove Phone
United KingdomHenfield Wi-fi
United KingdomPulborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sompting, England

Latest outage, problems and issue reports in Sompting and nearby locations:

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @Steve_Manners @bt_uk Totally agree. I am having endless problems but BT tell me nothing is wrong, send me jargon and links, refuse to talk to me like a human, and fob me off. BT are expensive crap.

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • katb217 Kat Blakeborough (@katb217) reported from Brighton and Hove, England

    @bt_uk help! How can I cancel my grandads by sports subscription?! There’s nothing on your website to help me with this! #frustrated

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • karenhazz Karen Hazzard (@karenhazz) reported from Littlehampton, England

    @bt_uk we were promised a call at 11am today, nothing so far. Please advise? We keep being assured someone will call us back but sadly it never happens 🙄

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @bt_uk because I won't upgrade my internet package and pay more, you slow my internet down! Noticable change since time lapsed.

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.

  • invisibleboy74 Martin Adams (@invisibleboy74) reported from Brighton and Hove, England

    @SteTudor123 Any city fan that subscribes to @btsport is an idiot

  • SortedMagazine Sorted Magazine (@SortedMagazine) reported from Littlehampton, England

    @btbusinesscare I just don’t get it. We get free @btsportfootball as a personal customer but when we pay extra for @BTBusiness line we can’t watch it on our TV, just on a device. That’s rubbish and makes no sense #brightonfan

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EgremontUK Egremont (@EgremontUK) reported

    Cheshire familes unable to do any home schooling after @bt_uk keeps residents in dark TWO WEEKS after exchange pole comes down @vickyford

  • EgremontUK Egremont (@EgremontUK) reported

    @bt_uk refuses to tell families when phone lines will be restored TWO WEEKS after exchange comes down. Families have had no means to do home-schooling or remote learning or to work from home during the whole of this lockdown

  • Thomas37824342 Thomas (@Thomas37824342) reported

    @bt_uk customer service sucks I cancelled my broadband only but you called everything I had now I have to re order bt sport at double the cost because your sales team won’t help in anyway what kind of business is this every other company manages to help new customers or existing!

  • 00laurensmith Lauren Smith (@00laurensmith) reported

    @bt_uk No error messages on 3 different devices but the page just loads and loads and loads and you can’t click on anything at all in the MyBT section. I want to cancel something that the contract has ended!

  • ppbrannon Paul Brannon (@ppbrannon) reported

    @bt_uk Credit where credit's due to @bt_uk - quick customer care line answer, engineer booked for next day, great comms on text and email following up. Couldn't ask for more. Thankfully issue resolved itself and I cancelled the engineer visit, but super responsive customer service.

  • alunvaughan alunvaughan (@alunvaughan) reported

    @bt_uk Hi is there any way to check progress of a fault here please? The fault tracker is showing 2 different resolution dates and... 1/2

  • CatherineHSmith Catherine Smith (@CatherineHSmith) reported

    @mark_outta_cryo @bt_uk @BTCare The irony is that I used to work for BT in their faults department, so I know exactly how they should be able to do their jobs! Nothing ever seems to fix it though. They’re just hopeless but I live with it ok in normal circumstances, but this just isn’t fair.

  • Balatty Balatty (@Balatty) reported

    @bt_uk Are there problems in the BT22 area? My internet is becoming more intermittent. I've seen Openreach lads up lampposts. Your service at the moment is pretty awful. It's not what the girl who sold it to me said it would be!

  • Mrpolea Andrew Pole (@Mrpolea) reported

    @bt_uk good afternoon, still having issues with the BT sport app on PS5. It just goes to a black screen after about an hour. Have to close app and go back in for it to work? Tried deleting and reinstalling and still the same??

  • JMPhillips92 James Phillips (@JMPhillips92) reported

    Day 75 of no broadband. Finally got @bt_uk on the phone. New date for installation is 8 February, so it seems we will get over the 100-day mark. To be fair to the support team, they are going to try to bring the date forward if a slot opens up but it's still pretty dismal.