BT (British Telecom) Outage Report in Sompting, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Sompting, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sompting and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Sompting, West Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Henfield, Worthing, Littlehampton, Haywards Heath, Pulborough, Lancing, Brighton and Hove.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sompting, England
Latest outage, problems and issue reports in Sompting and nearby locations:
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Liam Jackson
(@actionjack84) reported
from
Haywards Heath, England
@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2
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Daniel
(@arjenfc) reported
from
Littlehampton, England
@bt_uk I would like to cancel my bt sport app subscription. Can't get through via phone, so hoping someone can assist me here. Please advise
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Simon Martin
(@simonmartin_art) reported
from
Brighton and Hove, England
@bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?
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Rob Cracknell
(@ROBERT19744) reported
from
Haywards Heath, England
@bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.
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The Heath Tavern
(@TavernHeath) reported
from
Haywards Heath, England
@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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Jack Russell Dad 😊
(@Charlieq68) reported
from
Haywards Heath, England
@bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Terry Mynott - twitch.tv/terrymynott
(@terrymynott) reported
from
Brighton and Hove, England
@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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Jonny Hurst
(@JonnyHurst24) reported
from
Hove, England
@UFCEurope @btsport I wish he won this fight so bad
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Taz
(@tazwoz200) reported
from
Burgess Hill, England
@btsport app not working 😡😡😡
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.
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Scott McAvoy-Hunnisett
(@Southdown712) reported
from
Littlehampton, England
@bt_uk not having a good day with my broadband. Very slow 😔
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LondonRoad-community
(@LondonRoadLAT) reported
from
Brighton and Hove, England
@bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.
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Sorted Magazine
(@SortedMagazine) reported
from
Littlehampton, England
@btbusinesscare I just don’t get it. We get free @btsportfootball as a personal customer but when we pay extra for @BTBusiness line we can’t watch it on our TV, just on a device. That’s rubbish and makes no sense #brightonfan
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren mcneil
(@dazmc24) reported
@bt_uk absolutely rubbish service, reported the same fault 3 times in 4 weeks. Had 2 engineers out and still not fixed. Can’t watch the sport channels!! Told we can have engineer but not till Tuesdays. Football on tomorrow night and won’t be able to watch it. Absolutely shocking
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Beth
(@Neens16) reported
@bt_uk we have been down all day! Told area issue and yet no one else in area is affected.
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Ben
(@Qlugged) reported
@bt_uk I’ve been without broadband and landline since Tuesday and it’s not looking like it’ll be fixed until next Friday. I’m relying on my mobile data to work from home... help me?! I can’t do another week of that 🙊
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Pete Carrier - CARRIER-media Ltd.
(@CARRIERmedia) reported
@bt_uk All resolved. We have a 5G hub and everything is zoomy! @bt_uk offering left a bad taste in the mouth. Felt like I'd been had. Whoosh!
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Gateway Workshops
(@gatewayw) reported
@BTCare @BTGroup @BTBusiness what’s the point paying for BT business when for the SECOND time you make an appointment for your wifi & they don’t bother to turn up disgraceful terrible service
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Bushy
(@nigelbushell2) reported
@bt_uk you’ve now failed on 4 occasions to install our new fibre connection, not even a phone call yesterday just another no show! Awful customer service!
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Ryan C
(@RDC_87) reported
@Bayfield81 @btsport @cocker Oh totally agree. Irish bias definite issue. I have no interest in biased pundits really. I just want them to tell me things I am unable to see myself - Healy can be good at that but he’s just not as funny as he thinks he is. To me anyway
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Anwar Hussain
(@nw1gunner) reported
@BTCare @BTGroup @Ofcom complaint ref: VOL013-569118771964 I’ve had poor customer service already in regards to my service. And now rang to speak to an advisor who rudely and aggressively cut me off. I have lost all trust in this company now.
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beffshuff
(@beffshuff) reported
@IssyBelleFox @bt_uk Wish I was with @bt_uk now. Reported my internet being down at 2.30pm to Sky and they said it’ll be fixed ‘within five working days’.
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Rob Leach
(@rob_leach) reported
If I have learnt anything from moving to an unfurnished flat is that @IKEAUK and @bt_uk broadband have the shittest customer communication. IKEA sent us the wrong wardrobe leaving us without storage for a week and BT engineer buggered off after saying they were fixing an issue..