BT (British Telecom) Outage in Littlehampton, West Sussex, England

@bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

@Steve_Manners @bt_uk Totally agree. I am having endless problems but BT tell me nothing is wrong, send me jargon and links, refuse to talk to me like a human, and fob me off. BT are expensive crap.

@bt_uk because I won't upgrade my internet package and pay more, you slow my internet down! Noticable change since time lapsed.

@bt_uk Why does my WiFi always drop when it rains ? Been doing it for years and you've never resolved the problem.

@bt_uk we were promised a call at 11am today, nothing so far. Please advise? We keep being assured someone will call us back but sadly it never happens 🙄

@btbusinesscare I just don’t get it. We get free @btsportfootball as a personal customer but when we pay extra for @BTBusiness line we can’t watch it on our TV, just on a device. That’s rubbish and makes no sense #brightonfan

@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

@bt_uk not having a good day with my broadband. Very slow 😔

@bt_uk I would like to cancel my bt sport app subscription. Can't get through via phone, so hoping someone can assist me here. Please advise

Bt sports and tv package cancelled fed up with paying these over the top pricing esp now they have got that wrestling shit on @btsport

@BTSport @EE Well I will never move from Sky to you Allthe trouble we have tryingto obtain youis so frustrating going to cancel my EE subscription with you and might. Move to another supplier Reason to many streams well what do you expect when. It Man U Extremely disappointed

@BTSport @EE Well I will never move from Sky to you Allthe trouble we have tryingto obtain youis so frustrating going to cancel my EE subscription with you and might. Move to another supplier Reason to many streams well what do you expect when. It Man U Extremely disappointed

@kayjay_official @btsport Event goes down to like 2 hours then, I just gotta turn phone off because last time spoiled haha

Dear @bt_uk, you can detect when someone is using a war dailer on your network. The 10,000 hang ups after a 1 second call is a give-a-way. Please ban them after 25 hang ups and spare us the following scam callers. Regards.

@bt_uk - Hi , Is there an issue with broadband connection in the UB1 area? My Smart hub has been flashing orange a few times yesterday & today ? Plus my BT TV is down as well..!! Help !!!

@bt_uk. I should’ve heard from an engineer Contacting me by 1130 this morning to fix my #landline problem. So far nothing heard!!!!!

@bt_uk Or why the 4G hub never came? It said it was supposed to arrive by 7pm. I didn’t believe it would be same day, but we are now 4 days on and it hasn’t arrived.

@bt_uk Do you know why the engineer never came?

@btbusinesscare my renewal have increased by £10 per month thats £1 for each month I have been a business customer, what a reward! Nobody answers the phone support line and online chat tell me they can't access my renewal information... such great #customercare

@BTCare how does someone get in touch with the call centre? I keep getting an automated service which isn’t helping me. I appreciate you are busy with people working from home. It’s RE: broadband connection

@bt_uk Any chance you could fix my broadband? 🤔

@ThatLozzie @Liam57119750 @bt_uk Funny how all this guys replies have likes but yours doesn't, but as long as you believe what you WANT to be true you'll never change, ignorance comes in all shapes and sizes, because you maybe have come across hate it doesn't mean everybody is the same.

@bt_uk we finally got an order in for fttp last week with an installation date of tomorrow - today I’m told there is a delay and no new date given.. meanwhile stuck on speeds of 2mbps. No proper complaints process, customer service staff don’t care

@bt_uk having the worst customer service experience with you - called to get fttp in March as next door neighbours have it. After months of incorrect information, delays and many hours on the phone to you..