BT (British Telecom) Outage in Chichester, West Sussex, England

@Steve_Manners @bt_uk Totally agree. I am having endless problems but BT tell me nothing is wrong, send me jargon and links, refuse to talk to me like a human, and fob me off. BT are expensive crap.

@bt_uk because I won't upgrade my internet package and pay more, you slow my internet down! Noticable change since time lapsed.

@bt_uk Why does my WiFi always drop when it rains ? Been doing it for years and you've never resolved the problem.

@bt_uk we were promised a call at 11am today, nothing so far. Please advise? We keep being assured someone will call us back but sadly it never happens 🙄

@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

@bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠

@btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

@btbusinesscare I just don’t get it. We get free @btsportfootball as a personal customer but when we pay extra for @BTBusiness line we can’t watch it on our TV, just on a device. That’s rubbish and makes no sense #brightonfan

@bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

@Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

@btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV

@bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.

@bt_uk not having a good day with my broadband. Very slow 😔

Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk

@bt_uk I would like to cancel my bt sport app subscription. Can't get through via phone, so hoping someone can assist me here. Please advise

@bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

Bt sports and tv package cancelled fed up with paying these over the top pricing esp now they have got that wrestling shit on @btsport

@BTSport @EE Well I will never move from Sky to you Allthe trouble we have tryingto obtain youis so frustrating going to cancel my EE subscription with you and might. Move to another supplier Reason to many streams well what do you expect when. It Man U Extremely disappointed

@BTSport @EE Well I will never move from Sky to you Allthe trouble we have tryingto obtain youis so frustrating going to cancel my EE subscription with you and might. Move to another supplier Reason to many streams well what do you expect when. It Man U Extremely disappointed

@mustbecwaced @bt_uk Time you where getting hold of BT chief executive. @bt_uk absolutely pathetic the customer service you have received. They should be paying you for having to use your mobiles, sorting the problem and apologising for for everything they’ve put you through.

@bt_uk The engineer came today, needing access to house. He and I both hope that the problem is fixed, though we’re not sure how. I was merely pointing out the anomalies in the computer-generated conversation.

@bt_uk I’ve been waiting all day for a call back and a call comes to my landline rings once and then hangs up! (17 May Complaint ref: VOL013-587562504305 A manager please call before 2pm today) still waiting! My notes say call my mobile!

@bt_uk I’m still waiting for a manager to call. This is getting beyond a joke. I want to resolve the complaint and move on.

@jamclarkey @TinManVlogger @bt_uk Mobile network coverage doesn’t extend to all parts of Hertfordshire, let alone the UK though - even if you are in a position to afford it.

@bt_uk Still no Internet… and it’s Wednesday, the day we were told our service would be restored by “at the latest”. When is close of play for your engineers?

@jamclarkey @markwilkinson1 @bt_uk So if the end user doesn’t require or want a more expensive fibre service They will be made to move as they will no longer have a phone service ? So if that’s the case would it be considered that they are being forced to a more expensive service just to have a home phone ?

WiFi & subscription channels from @bt_uk went down monday morning. Reported it online and got an email about an open case. Since then I've had no contact about what's happening and the date keeps changing when i check. Almost out of data on phone and i need wifi for work things

@TinManVlogger @markwilkinson1 @bt_uk I believe the deployment strategy for Digital phones 1st moving those customers who are on a full fibre service. There's another Openreach programme that introduces copper stop sells when a fibre services becomes over 75% available. Meaning end users will need to move onto fibre

@bt_uk As a shareholder and a customer, I would prefer you to concentrate on your core business ! Jumping on bandwagons is neither big nor clever.