BT (British Telecom) Outage Report in Horndean, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Horndean, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horndean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Horndean, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Chichester, Fareham, Petersfield and Havant.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Horndean, England
Latest outage, problems and issue reports in Horndean and nearby locations:
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Lawrence Hall
(@LawrencePFCHall) reported
from
Portsmouth, England
@Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest
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Junquet
(@JunquetbySolent) reported
from
Gosport, England
@bt_uk Thank you BT - NOT I’ve wasted 30mins trying to sort email on iPhone which I now find is a BTYahoo issue. Why don’t you put an error message on Mybt app - the first place I looked - as well as webpage
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk It’s quite a specific scenario - it’s BT Sport 1 when I record UFC. So typically 2-3am on a weekend. Last night, for example. Very rarely issues with other channels recording, but at least 75% of the time the UFC has issues.
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Rose Gaunt
(@RoseGaunt) reported
from
Shedfield, England
@bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!
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TheAsylumPodcast
(@TheAsylumPodTAP) reported
from
Portsmouth, England
Finally got the BT Box Office Working but can’t watch on TV so using the Mac Book - **** you @btsport - won’t be doing this shit again
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ComeOnYouSpurs💙
(@Charlie20185432) reported
from
Chichester, England
Bt sports and tv package cancelled fed up with paying these over the top pricing esp now they have got that wrestling shit on @btsport
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TO¥!N
(@ToystarDt) reported
from
Portsmouth, England
@btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk Yep. Reset the adapters, reset the box. This only happens with BT Sport, no other channels have the issue.
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Benedict Swann #StayAlertSaveLives
(@BenSwann16) reported
from
Portsmouth, England
@bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.
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SaintM
(@SaintMikeB) reported
from
Wickham, England
@BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.
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Chris Palmer
(@chrispalmer54) reported
from
Havant, England
Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk
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clive waller
(@clivewaller) reported
from
Stroud, England
Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service
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Drunken Newbie
(@Drunken_newbie) reported
from
Portsmouth, England
@Baldock77 @btsport Greedy as **** they all are it's starting to take the piss... Netflix puts there prices up virgin as well now Ppv on UFC.. Money money money
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Chloe Aldridge
(@Cwtch_76) reported
from
Gosport, England
@AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Nick Williams
(@NWVT) reported
from
East Meon, England
@bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.
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Robbieblake
(@Blake1976Rob) reported
from
Portsmouth, England
@jamiedavey72 @btsport Completely disagree he’s pointing to tell somebody to pick someone up and he’s 2 yards away from the player who then hits his chest first then arm. no arm movements towards the ball. I’m sorry there’s to many numptys referring with no common sense at all And 80% have never played
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.
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Eagle Eyes 👀
(@spenaldo73) reported
from
Gosport, England
@bt_uk having issues trying to use my own router with fibre broadband, currently trying to get through to 150, been waiting for 33 mins and counting
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A
(@AbbieAwdas) reported
from
Fareham, England
@btsport might just cancel my contract if you keep charging for games. No point having it anymore
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vicki Slaine
(@vicki2209) reported
@bt_uk Can you explain why you have allowed someone to take over my line without consent? Even though I have contacted you multiple times to tell you no?! Absolutely ridiculous service!
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Susan Thorns
(@Suzyneverwong) reported
@bt_uk I need to cancel a landline and it appears the only way to do this is by calling your contact centre, however I have been waiting on hold 30 mins this morning already. What can I do to make this easier?
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marc jones
(@marcjon9) reported
@bt_uk royal mail are a total joke/ not reading the delivery location notes/ and the handset never turned up! still waiting to hear about goodwill compo weeks later
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Alison Whelan
(@WhelanAlison) reported
@bt_uk i want to cancel my bt premium email. Only way to do this is ring but i am not waiting 30 mins on phone. Can you sort?
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ItsWardyBoi
(@ItsWardyBoi) reported
@bt_uk Spoken to someone higher up the chain who has now placed an order on the same account. The line should switch back from EE on the 7th Nov. Not ideal, but it's a solution!
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Lee B
(@leeinengland) reported
@BT_UK is absolute garbage
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Vicki Slaine
(@vicki2209) reported
@bt_uk you allow this to happen to thousands of customers per year! An explanation and resolution is expected ASAP
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Darren
(@vwdaz) reported
@bt_uk Whats the point of wireless if its not going to work correctly, previous to getting BTtv my sky box was wireless, never had an issue. Regretting switching already, nothing but problems and its only been a week.
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Mark Bennett
(@Agent_mb) reported
@bt_uk you are a embarrassment. Utterly appalling customer service. Lied miss informed and continuing let down.
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Kein Engländer mehr- Ich bin Europäer Stephen
(@stephen501) reported
Had a problem with my broadband. Fine now. But I learnt one thing. I cannot rely on @bt_uk to fix problems quickly. #bT