BT (British Telecom)

BT (British Telecom) Outage Report in Horndean, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horndean, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horndean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horndean, Hampshire, England 10/08/2025 12:15

October 08: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horndean, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Fareham and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Total Blackout
United KingdomPortsmouth Wi-fi
United KingdomFareham Internet
United KingdomFareham Wi-fi
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Horndean, England

Latest outage, problems and issue reports in Horndean and nearby locations:

  • MichaelSteele18 Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • LawrencePFCHall Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • nickj76 Nick Jenkins (@nickj76) reported from Easebourne, England

    @bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk Yep. Reset the adapters, reset the box. This only happens with BT Sport, no other channels have the issue.

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • SImonPegg5 SImon Pegg (@SImonPegg5) reported from Chichester, England

    @bt_uk Why does my WiFi always drop when it rains ? Been doing it for years and you've never resolved the problem.

  • Cwtch_76 Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • sainty76 Guy Perry (@sainty76) reported from Ropley, England

    @bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • MPowell_1991 Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • trudson Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • AbbieAwdas A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk It’s quite a specific scenario - it’s BT Sport 1 when I record UFC. So typically 2-3am on a weekend. Last night, for example. Very rarely issues with other channels recording, but at least 75% of the time the UFC has issues.

  • timpaa Timothy Collinson (@timpaa) reported from Hill Head, England

    @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Fareham, England

    @bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Fareham, England

    I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ritamay1 Rita Hunter (@ritamay1) reported

    @bt_uk Not working! Try ringing us!

  • Bluemoonrisin13 Bluemoonrising (@Bluemoonrisin13) reported

    @bt_uk please can anyone help got a error code of ipc 6015. I tried resetting router and switched box off none of my subscription works

  • EllaMarieJL EMJL (@EllaMarieJL) reported

    @btbusinesscare I was hung up on yesterday by a member of your team at ‘customer care’. Countless calls I have made to BT trying to resolve my issue! Absolutely Useless team who don’t care and keep passing you from person to person!

  • davetheblue41 Dave a Bitter Bertie (@davetheblue41) reported

    @edward_w97 By “our”you mean @btsport and the just as awful @SkySports presumably

  • 19Villa18 Villa21/22 (@19Villa18) reported

    @btsport commentary was poor last night & dismissive .. ‘Villareal, I remember us going there’ , ‘it’s a team of unknown players’ ... then mention Foyth, Capoue, Moreno & Coquelin. Get some balance @btsportfootball

  • Gracessofia1 gracesiobhansofia (@Gracessofia1) reported

    @bt_uk hi, my broadband is extremely slow. Any advice as to why?

  • sebbike2 Tamas Sebestyen (@sebbike2) reported

    @OpenreachHelp @bt_uk I have made an official complaint through MyBT ( VOL013-588686300033 )but it seems like that complaint has been deleted from the system, that is just shocking to be honest. I would not expect this from BT at all. It is time to look for other broadband providers I think.

  • Cilvrnum JanetM (@Cilvrnum) reported

    @bt_uk who insist on the customer viewing their bill online, rather than send one on paper, yet, to compensate for poor customer care by issuing a cheque! Some customers cannot get to a bank!

  • Bluemoonrisin13 Bluemoonrising (@Bluemoonrisin13) reported

    @bt_uk Did all that still not working. Thank you for your help

  • richjperry richard john perry (@richjperry) reported

    @bt_uk I have waited in all day for an engineer - who just cancelled. I’ve spoken now to 3 people at BT who said that I can’t re-book an appointment! Useless customer service. Still waiting for a call back.