BT (British Telecom)

BT (British Telecom) Outage Report in Horndean, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horndean, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horndean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horndean, Hampshire, England 02/03/2026 04:50

February 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horndean, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Midhurst, Chichester, Fareham and Petersfield.

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City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomMidhurst Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Horndean, England

Latest outage, problems and issue reports in Horndean and nearby locations:

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk Yep. Reset the adapters, reset the box. This only happens with BT Sport, no other channels have the issue.

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • nickj76 Nick Jenkins (@nickj76) reported from Easebourne, England

    @bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • LawrencePFCHall Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • SImonPegg5 SImon Pegg (@SImonPegg5) reported from Chichester, England

    @bt_uk Why does my WiFi always drop when it rains ? Been doing it for years and you've never resolved the problem.

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk It’s quite a specific scenario - it’s BT Sport 1 when I record UFC. So typically 2-3am on a weekend. Last night, for example. Very rarely issues with other channels recording, but at least 75% of the time the UFC has issues.

  • AbbieAwdas A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • BenSwann16 Benedict Swann #StayAlertSaveLives (@BenSwann16) reported from Portsmouth, England

    @bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.

  • chrispalmer54 Chris Palmer (@chrispalmer54) reported from Havant, England

    Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • trudson Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • ToystarDt TO¥!N (@ToystarDt) reported from Portsmouth, England

    @btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.

  • MPowell_1991 Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • Cwtch_76 Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • RoseGaunt Rose Gaunt (@RoseGaunt) reported from Shedfield, England

    @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulGrahamslaw Paul Grahamslaw (@PaulGrahamslaw) reported

    Had various online conversations with @bt_uk @BTCare & @WeAreOpenreach but it is just the usual excuses. Our charges keep going up but the standards of service lag behind - just like their broadband speeds. #broadband #slowbroadband

  • jo_tiddy jo tiddy 💙🇰🇪 (@jo_tiddy) reported

    Day 21 of chasing @bt_uk . Elderly vulnerable parent has no incoming landline calls. Can you help? @duncancbaker @EDP24

  • stefan_costen Stefan Costen (@stefan_costen) reported

    @bt_uk Nothing shows up should mention I'm a @Plusnet customer just it's your infrastructure

  • Frankandsalvi Frank & Salvi (@Frankandsalvi) reported

    @BTBusiness @btbusinesscare We have had no shop phone since April!We haven been contacting BT every week to resolve this and no one gets back to you!! Who can help??

  • doncmccall Don McCall (@doncmccall) reported

    @bt_uk @OpenreachHelp I am looking to upgrade to full fibre from fibre2. I’m being told by BT customer arrives I must chase openreach when I can have this or it goes live. Can someone help me please? What and when will it be available?

  • doncmccall Don McCall (@doncmccall) reported

    @bt_uk Thanks for your help this evening. I can’t hide my disappointment and frustration at wanting to upgrade, however there is some disconnection and break in the new world of communication over data. Email and social media. Yet I must now call to do anything.

  • leepoll71 lee (@leepoll71) reported

    @bt_uk @OpenreachHelp Where is the engineer that was supposed to be here between 8 & 13.30? I expect them to here within the hour or you can come and remove your crap from my home. We pay an extortionate amount for your broadband.

  • LimehouseDan Dan Hall (he / him) 🏳️‍🌈 (@LimehouseDan) reported

    @bt_uk Yes. But it just brings up a login screen.

  • dogday80 box1 (@dogday80) reported

    @bt_uk Another day is coming to an end, zero contact from BT as promised as per previous days, no idea when my line and service will be reconnected. 6 days since you ‘gave the line away’ of one of your customers. @MoneyTelegraph

  • ITAMRocks AJ Witt (@ITAMRocks) reported

    Now, as soon as we're able to get out of their clutches no-one in this family will ever be a @bt_uk customer again