BT (British Telecom)

BT (British Telecom) Outage Report in Horndean, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horndean, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horndean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horndean, Hampshire, England 01/11/2026 16:20

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horndean, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Fareham, Chichester, Petersfield and Havant.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth E-mail
United KingdomPortsmouth Total Blackout
United KingdomPortsmouth Internet
United KingdomPortsmouth Phone
United KingdomPortsmouth Internet
United KingdomPortsmouth Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Horndean, England

Latest outage, problems and issue reports in Horndean and nearby locations:

  • AbbieAwdas A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • Cwtch_76 Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • BenSwann16 Benedict Swann #StayAlertSaveLives (@BenSwann16) reported from Portsmouth, England

    @bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.

  • ToystarDt TO¥!N (@ToystarDt) reported from Portsmouth, England

    @btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV

  • nickj76 Nick Jenkins (@nickj76) reported from Easebourne, England

    @bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • SImonPegg5 SImon Pegg (@SImonPegg5) reported from Chichester, England

    @bt_uk Why does my WiFi always drop when it rains ? Been doing it for years and you've never resolved the problem.

  • LawrencePFCHall Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • RoseGaunt Rose Gaunt (@RoseGaunt) reported from Shedfield, England

    @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.

  • chrispalmer54 Chris Palmer (@chrispalmer54) reported from Havant, England

    Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk It’s quite a specific scenario - it’s BT Sport 1 when I record UFC. So typically 2-3am on a weekend. Last night, for example. Very rarely issues with other channels recording, but at least 75% of the time the UFC has issues.

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk Yep. Reset the adapters, reset the box. This only happens with BT Sport, no other channels have the issue.

  • ChrisGreenCG Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

  • trudson Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • matt149852 Matt Wells (@matt149852) reported

    @btbusinesscare Our business is now at 10 weeks without a working phoneline! All your customer team seem to do is email one another rather than actually ringing people up and sorting this issue out.

  • KevFComicArtist Kev F Comic Artist (@KevFComicArtist) reported

    Here we go again. 4th time lucky for @bt_uk to fit broadband (a month after the first supposed attempt on March 3rd)? Not looking good so far. Their system has us down for a “self install” We need a hoist to attach a cable to our house! How ‘self-install’ is that? Due 1pm

  • JeniFurry Jeni Lowe (@JeniFurry) reported

    @bt_uk @EE as a current customer of both I was look to upgrade my sim only contract yet your deals are not available to me as an existing EE customer? Why? #badservice #noloyalty

  • lpljimbo lpljimbo (@lpljimbo) reported

    @bt_uk ... you can't install until 3rd May and there's nothing you can do to change it. Please treat this as a complaint and listen to your Sales call when I placed the order to see what I was told, then let me know whether you can in fact bring the installation date...

  • oliverclarke1 Ollie Clarke (@oliverclarke1) reported

    @SkyHelpTeam still have the same issues with my sky account can't access piggy bank. Broadband works when it wants... maybe I should try @bt_uk . I guess i shouldn't have put all my eggs in one basket... (seasonal pun!)

  • lpljimbo lpljimbo (@lpljimbo) reported

    @bt_uk I hope you don't tell lies like your Sales people do. I've been a customer for less than a month, you still haven't got me connected and lied about when you can. Regret joining you already.

  • stephendavid23 Stephen (@stephendavid23) reported

    Can anyone tell me a way to watch @supercars in the UK for this weekends Melbourne round? It's not on Superview (poor show) and it's not on @btsport either..... Looks like I'll need to look for highlights to watch @NickPercat , Chaz and the boys do what they do so well 😔

  • CamilaCSCaiado Camila Caiado (@CamilaCSCaiado) reported

    @bt_uk @MarcAllera Hey @HwatsonBT , it surely can't be a technological marvel to move from one product to another that is supposedly unbreakable! Upgrade from Halo 2 to 3 gave me a speed upgrade of -47mbps. Does it really take 14 days to fix this? (If they even bother calling me)

  • pidgpie Chris,,,, (@pidgpie) reported

    @virginmedia any red button app issues youtube BTSport red button crash tivo box had to power cycle box message installed new software all box settings have gone favs etc new message shows will not record error M59 connect to virgin servers done that still get shows wont record

  • gpduffy44 Gerard Duffy (@gpduffy44) reported

    @bt_uk my digital voice service is intermittent. Executive relations can’t find a fault and offered a final resolution letter. Third rate service. I’ve expected more ….