BT (British Telecom) Outage Report in Horndean, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horndean, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horndean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Horndean, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Chichester, Ropley, Bishops Waltham, Fareham, Gosport and Midhurst.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Chichester |
Internet | |
| Ropley |
Internet | |
| Chichester |
Internet | |
| Chichester |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Horndean, England
Latest outage, problems and issue reports in Horndean and nearby locations:
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Chris Palmer
(@chrispalmer54) reported
from
Havant, England
Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk It’s quite a specific scenario - it’s BT Sport 1 when I record UFC. So typically 2-3am on a weekend. Last night, for example. Very rarely issues with other channels recording, but at least 75% of the time the UFC has issues.
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Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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Nick Jenkins
(@nickj76) reported
from
Easebourne, England
@bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠
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SImon Pegg
(@SImonPegg5) reported
from
Chichester, England
@bt_uk Why does my WiFi always drop when it rains ? Been doing it for years and you've never resolved the problem.
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Benedict Swann #StayAlertSaveLives
(@BenSwann16) reported
from
Portsmouth, England
@bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.
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TO¥!N
(@ToystarDt) reported
from
Portsmouth, England
@btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk Yep. Reset the adapters, reset the box. This only happens with BT Sport, no other channels have the issue.
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Lawrence Hall
(@LawrencePFCHall) reported
from
Portsmouth, England
@Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest
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Chloe Aldridge
(@Cwtch_76) reported
from
Gosport, England
@AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!
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Saint Aidan
(@aidanrudd) reported
from
Locks Heath, England
@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.
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Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Trudy Cocker
(@trudson) reported
from
Horndean, England
@btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help
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Sonny ⚓️
(@sonnybyng) reported
from
Havant, England
@bt_uk Yeah sort the internet out at PO1 it’s absolute garbage
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A
(@AbbieAwdas) reported
from
Fareham, England
@btsport might just cancel my contract if you keep charging for games. No point having it anymore
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Rose Gaunt
(@RoseGaunt) reported
from
Shedfield, England
@bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Burne James
(@samburnejames) reported
@bt_uk Great customer support on the phone just now from Jennifer, really helpful, thanks so much.
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Annika Mathews
(@MathewsAnnika) reported
@bt_uk not good customer service. Not communicating what the problem is, making it difficult to contact you, saying something would be fixed by a certain time then it isn't
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Andrew Stephens
(@andystephens71) reported
@bt_uk I’m waiting for an engineer to call today. I’ve had a no show twice in the last couple of weeks and it feels like the same will happen today. I’ve lost complete faith in BT and what irks is I’m paying £60 a month for slow broadband. Can someone help
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PaulDownsPhoto
(@pauldownsphoto) reported
Impossible things to do number 1. Speak to a human at @bt_uk. Therefore if they do charge me a fee for not returning the broken kit that was delivered back to them 19 days ago they can expect to refund me, pay interest and pay extra for my time, chargable at a mere £30 per hour
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Charlie Sparks
(@charlie37sparks) reported
.@bt_uk your customer service is a complete joke. 4 engineer appointments, 2 failed to show, 1 couldn’t fix the issue, 1 was the wrong engineer. Over 2 weeks without internet now! Sort it out!
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Dave (real not a parody account) 🏴
(@EssexRocker) reported
@bt_uk Update, latest order failed. Should have started yesterday but didn't. No one knows why different excuse each time. Nearly 5 hours to renew!?! I've asked for it to be escalated to higher level but all 6 customer service staff are confident they have sorted it & won't escalate it.
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FRANZ KLINE FAN
(@fan_kline) reported
@bt_uk NEVER EVER JAVE I ENCOUNTERED A COMPANY SUCH AS THIS.......THEY LIE TO THEIR CUSTOMERS AND CANNOT FIX THE SIMPLEST OF PROBLEMS....I HAVE EVEN TRIED EMAILING THEIR CEO...PROBLEM AFTER PROBLEM AFTER PROBLEM....AND IT WASNT MY FAULT......RAGING NOW AFTER A MONTH OF BULLSHIT
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Pete 💙
(@smallvillage1) reported
@bt_uk what’s happening with billing, got an email saying my bill was available on line, only paid it a month ago after problems with your billing system
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Gavin Owen
(@HisWayUp) reported
@bt_uk You were speaking to him via Live Chat. He had to answer various questions and confirm an email PIN to prove his identity. He's been your customer for 50 years, he's an old, ill man, and this is the best you can do. Shame on you.
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AdamCalvertBentley
(@adamcbentley) reported
Just cancelled my @BTBusiness account- the service was appalling and slow. I’m out of contract yet they charged me £18 for the to leave and a 30 day cancellation period. A lesson in how to insult a customer of 7 years and ensure I never use their service again @bt_uk @BTCare