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BT (British Telecom)

BT (British Telecom) Outage Report in Hill Head, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hill Head, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hill Head, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Hill Head, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Southampton, Gosport, Fareham, Eastleigh, Ryde, and Bishops Waltham.

CityProblem TypeReport Time
Portsmouth Internet 2 days ago
Southampton Phone 3 days ago
Southampton E-mail 3 days ago
Gosport Internet 6 days ago
Portsmouth Wi-fi 7 days ago
Gosport Internet 8 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Hill Head, England

Latest outage, problems and issue reports in Hill Head and nearby locations:

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • NickScurr
    Nick Scurr of #Nicks_Music_Promo™ 🦩🎪 (@NickScurr) reported from Newport, England

    @bt_uk Your customer service team member today was patronising, preaching policies, and exclaimed im a 3rd party account holder. Over many years I have always been able to make enquiries on our account. A 30 min call turn into a headache, I was refused a manger unrealistic complaint ❓

  • hampshirebus
    CJ (@hampshirebus) reported from Southampton, England

    @Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that

  • timpaa
    Timothy Collinson (@timpaa) reported from Hill Head, England

    @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

  • MichaelSteele18
    Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • ChrisGreenCG
    Chris Green (@ChrisGreenCG) reported from Portsmouth, England

    @bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.

  • trudson
    Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • hampshirebus
    CJ (@hampshirebus) reported from Southampton, England

    @bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Havant, England

    @bt_uk Yeah sort the internet out at PO1 it’s absolute garbage

  • aidanrudd
    Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • ameliajoyclark
    AJC 🌸 (@ameliajoyclark) reported from Southampton, England

    @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • MPowell_1991
    Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • sonnybyng
    Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • LawrencePFCHall
    Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • kandi79503974
    kandi (@kandi79503974) reported from Ryde, England

    @bt_uk BT U go on about let’s help people reconnect so there not lonely this Christmas! My Disabled Nan has been left with no phone for 11 days now because some reason you’ve cancelled 4 orders. Disgusting service. No communication. U promised it would be connected yesterday. 😡

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • AbbieAwdas
    A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • davidmbell
    David Bell (@davidmbell) reported

    @bt_uk our house phone is Digital Voice since we went to FTTP, my 83 year old mother in law said she couldn’t get through last night - said it rang & stopped, yet never rang our end? If I call from my mobile it rings? Any ideas as can’t risk her not being able to get hold of us?

  • ErinRebecca97
    Erin (@ErinRebecca97) reported

    Can you please explain why you’re trying to charge my mum for BT sport when there was no games on from March? She rang and cancelled yet you have no record of the phone call and now you’re expecting her to pay for a service which wasn’t even provided? @bt_uk @btsport

  • AmesRankers
    Amy (@AmesRankers) reported

    @bt_uk could you help me please? My mum’s phone line and stopped working and internet is intermittent. She works from home! Thanks

  • Caledfryn
    Martin Edwards (@Caledfryn) reported

    @bt_uk Hi Nick, thanks for getting in touch. Didn’t manage to get through (hour waiting) and online doesn’t let me explain the issue of the damage caused by workers from Scottish Power energy workers. I’d greatly appreciate some help with this issue.

  • truckintrader1
    truckintrader 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@truckintrader1) reported

    @bt_uk No thanks, due to your slow reply and shocking customer service, I’ll be moving to virgin media

  • LoUsHaESP
    Loushae (@LoUsHaESP) reported

    @OpenreachHelp @bt_uk Is the broadband still down in Bedford (01234) area? Been without any wifi since 7am!!

  • SClazza
    Claire Staples (@SClazza) reported

    @bt_uk GP involved in COVID response and vaccine delivery. Broadband not working since Friday when your engineers came to fix landline issue. I need internet connection NOW!!! #notokay #fail

  • snowygirlnicole
    Snowy (@snowygirlnicole) reported

    WHY CANT I GET THROUGH TO AN OPERATOR? I will have to consider cancelling and coming out of my cooling off period - such poor service. I have no internet and literally not able to do anything whilst alone in tier 4 for the holidays. Shame on you @bt_uk #btuk

  • MollySullivan26
    Molly Sullivan (@MollySullivan26) reported

    @bt_uk very unhappy with your service. Leaving us over a month with no broadband. Joined and missed an appointment on the 7th December due to personal circumstances, spent 2 hrs on the phone Friday to be told it’d be connected ASAP. Now being told jan 25th!

  • EllisWebb86
    Laurence (@EllisWebb86) reported

    @bt_uk is there an issue with mobile reception in the Cheltenham area? Signal is very iffy, even when using WiFi calling. I wish the BT Mobile app was still active, reporting the fault was so much easier then (i.e. it was possible to report a fault)