BT (British Telecom)

BT (British Telecom) Outage Report in Southampton, England

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The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO16 and SO18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southampton, England 03/30/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Southampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Fareham, Eastleigh, Southampton, Romsey, Gosport, Lymington, Winchester, New Milton and Cowes.

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City Problem Type Report Time
United KingdomFareham Wi-fi
United KingdomFareham Internet
United KingdomEastleigh TV
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomRomsey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • LymoTweetUp #LymoTweetUp 💚 (@LymoTweetUp) reported from Lymington, England

    @bt_uk do you have any issues with internet in the SO41 postcode please ?

  • 1legmummy 1legmummy (@1legmummy) reported from Fair Oak, England

    @BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • _charliegamble Charlie Gamble (@_charliegamble) reported from Hedge End, England

    @btsport I keep getting error code LP103 saying I have too many live streams running at the same time when I try to cast from my app to the TV. This is the only stream I have open. Any idea what the problem is here?

  • RichLines Richard Lines (@RichLines) reported from Southampton, England

    @aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....

  • AbbieAwdas A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    ffs @btsport, sort out your sound issues! #FACommunityShield

  • bwheeler16 Ben Wheeler (@bwheeler16) reported from Southampton, England

    Anyone got a clue how to turn this awful crowd noise off on @primevideosport using the app on @bt_uk #CPFC

  • tim_roebuck Tim Roebuck (@tim_roebuck) reported from Lymington, England

    @btsport why do I pay for your channels with BT Broadband and its still the shittest veiwing experience ever. And if my Broadband speed is ****. Dont sell me the service

  • Cwtch_76 Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • RoseGaunt Rose Gaunt (@RoseGaunt) reported from Shedfield, England

    @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @bt_uk @codybartlettt SO45 area internet down for the last hour now

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • woodentit91 Alex Woodall (@woodentit91) reported from Southampton, England

    @bt_uk error watching by sport on my app please help, cant miss saints beat Brighton!! Error message LP103

  • dansharpe90 Dan Sharpe (@dansharpe90) reported from West End, England

    @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect

  • manek43509 Kit Marsden (@manek43509) reported from New Milton, England

    seeing this game is on has reminded me to cancel my @btsport subscription. No point in paying for a stupid football channel which puts the score in the wrong corner of the screen and only shows Premier League games now that Norwich have been relegated. #NCFC

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MOMXW Rugby Unicorn ✊🏿✊🏾✊🏽✊🏼✊🏻 (@MOMXW) reported

    @Briz_SK @RuckinRugby @btsport No one said their original intent was to do something harmful. The problem now the know it's a problem & everyone knows they know but they're still trying to defend it. In light of the overwhelming evidence to the contrary they are trying to maintain an outdated narrative.

  • annetteekblom annette ekblom (@annetteekblom) reported

    @bt_uk That’s not what I said, I’ve been offered no help whatsoever

  • AnneRidley12 Anne Ridley 🇪🇺 🇬🇧💙 (@AnneRidley12) reported

    OMG @bt_uk Will it NEVER end! You're now trying to charge me for cancelling a NON EXISTENT account. For pity's sake just SORT it out @btbusinesscare @BTGroup #helpBTareharrassingme 😱

  • C_residential C residential estate agents (@C_residential) reported

    @bt_uk ... unbelievable trying to sort my 86 year old hard of hearing Dad out with a new home phone package to be told no one can help unless he is with me #ridiculous #whatabouttheoldies

  • Eddyforty EddyForty (@Eddyforty) reported

    @bt_uk hi, do you guys have any updates on when the internet outage will be fixed.

  • SE0NA SMM (@SE0NA) reported

    @bt_uk Nothing possible to be done according to customer services today - soonest install date was next week and access to TV apps etc can't be reinstated until broadband is activated. Having customers work from mobile data for a few weeks is apparently not something that matters to BT

  • MOMXW Rugby Unicorn ✊🏿✊🏾✊🏽✊🏼✊🏻 (@MOMXW) reported

    @Briz_SK @RuckinRugby @btsport No one said their original intent was to do something harmful. The problem now is they know it's a problem. Everyone knows they know but they're still trying to defend it. You can do something harmful in ignorance but when you know it's harmful & you still do it, that's a problem

  • permuted Words 🦊 💙 #GetVaccinated (@permuted) reported

    @bt_uk Can you help me with a fault Openreach keep closing without them having attended to fix the problem. We have service, but box of wiring outside house needs repair having been damaged by birds. Each time BT forward the report to Openreach, Openreach keep closing it. Thanks!

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • RobChristie91 Rob Christie (@RobChristie91) reported

    @btsport fancy sorting these channels out? Every channel is showing either goals show or SHKvRMA. Awful service.