BT (British Telecom)

BT (British Telecom) Outage Report in Southampton, England

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The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO16, SO40, SO17, SO19 and SO18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southampton, England 04/20/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Lymington, Southampton, Winchester, Romsey, Sway, Gosport, Fareham, Eastleigh and New Milton.

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City Problem Type Report Time
United KingdomLymington Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • LymoTweetUp #LymoTweetUp 💚 (@LymoTweetUp) reported from Lymington, England

    @bt_uk do you have any issues with internet in the SO41 postcode please ?

  • woodentit91 Alex Woodall (@woodentit91) reported from Southampton, England

    @bt_uk error watching by sport on my app please help, cant miss saints beat Brighton!! Error message LP103

  • Cwtch_76 Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁

  • bwheeler16 Ben Wheeler (@bwheeler16) reported from Southampton, England

    Anyone got a clue how to turn this awful crowd noise off on @primevideosport using the app on @bt_uk #CPFC

  • RoseGaunt Rose Gaunt (@RoseGaunt) reported from Shedfield, England

    @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @bt_uk @codybartlettt SO45 area internet down for the last hour now

  • dansharpe90 Dan Sharpe (@dansharpe90) reported from West End, England

    @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

  • _charliegamble Charlie Gamble (@_charliegamble) reported from Hedge End, England

    @btsport I keep getting error code LP103 saying I have too many live streams running at the same time when I try to cast from my app to the TV. This is the only stream I have open. Any idea what the problem is here?

  • AbbieAwdas A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • GamerPsvr Grumpy Ageing Gamer PSVR (@GamerPsvr) reported from Southampton, England

    @bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.

  • manek43509 Kit Marsden (@manek43509) reported from New Milton, England

    seeing this game is on has reminded me to cancel my @btsport subscription. No point in paying for a stupid football channel which puts the score in the wrong corner of the screen and only shows Premier League games now that Norwich have been relegated. #NCFC

  • RichLines Richard Lines (@RichLines) reported from Southampton, England

    @aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @codybartlettt @bt_uk Yep, ours is down too. Same postcode

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • 1legmummy 1legmummy (@1legmummy) reported from Fair Oak, England

    @BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    ffs @btsport, sort out your sound issues! #FACommunityShield

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rduerr1881 Richard Duerr 🇺🇦 (@rduerr1881) reported

    @bt_uk I’m still waiting for you useless lot to fix my mums phone / broadband after 10 days.

  • teadrinker68 teadrinker68 (@teadrinker68) reported

    @jinks_bar @bt_uk @BT They may have improved (Virgin) but my experience was so bad with them, I'd never trust them again.

  • mrbooth27 Liam Booth (@mrbooth27) reported

    @bt_uk is there issues with Wi-Fi won't connect and been stuck flashing orange for about ten mins. Have factory reset twice

  • teratrain_ Tera (@teratrain_) reported

    @bt_uk oh, damn. bt hub worked. factory reset my asus, now that's working for some reason. thanks for inspiring me to try the old hub, but curse you for validating my habit of never throwing away any old tech. (for real though, thanks for the help)

  • jcoxy81 James (@jcoxy81) reported

    @btsport It’s such a shame that your app isn’t up to scratch. I can’t afford the TV option so rely on the app but it keeps failing. Out of sync, poor quality image now audio but no video of the end of the cricket. Such a shame.

  • PaulineLong2020 Pauline Long 💙 (@PaulineLong2020) reported

    @bt_uk BT is down in Liverpool areas. When will the problem be solved?

  • gazreynolds Gareth (@gazreynolds) reported

    @btsport why is the National league highlights NEVER on when they are advertised. Every week my Virgin box records some s**t I don't wanna watch. 😠

  • TweetyPie100 Joanne Whitfield 🇺🇦 💙💛🙏🏼 (@TweetyPie100) reported

    As no reply or help from @bt_uk have had to manually uninstall McAfee myself. Not sure if this removes all the necessary files though. And by some miracle, Norton seems to have installed correctly.

  • jinks_bar Baa Bar Jinks (@jinks_bar) reported

    @teadrinker68 @bt_uk @BT I think they're all poor when there are problems

  • teadrinker68 teadrinker68 (@teadrinker68) reported

    @jinks_bar @bt_uk @BT They are but I judge on how many times it happens. I've been with BT for just over two years, this is the first issue I've had with them. It was a regular occurrence with both Virgin and Sky.