BT (British Telecom)

BT (British Telecom) Outage Report in Southampton, England

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The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO19, SO17 and SO16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southampton, England 04/25/2024 06:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Southampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Southampton, Lymington, Gosport, Fareham, Eastleigh, Sway, New Milton, Winchester, Lee-on-the-Solent and Hampshire.

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City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomLymington Wi-fi
United KingdomSouthampton Total Blackout
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • RevMthrSamantha Rev/Mthr Samantha Martell SCP (@RevMthrSamantha) reported from Gosport, England

    HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!

  • MorganMarkF Mark M (@MorganMarkF) reported from Winchester, England

    @JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.

  • KatWinchester Kathleen 🇺🇦 (@KatWinchester) reported from Winchester, England

    Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP

  • timpaa Timothy Collinson (@timpaa) reported from Hill Head, England

    @bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Fareham, England

    @bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • MPowell_1991 Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Fareham, England

    I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.

  • ameliajoyclark AJC 🌸 (@ameliajoyclark) reported from Southampton, England

    @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

  • ThePepperPotUK Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • hampshirebus CJ (@hampshirebus) reported from Southampton, England

    @Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that

  • MichaelSteele18 Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • rahim94 Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    If @btsport can get their act together, that would be great. All morning there has been sound issues. Its been coming and going like £15 worth of petrol #AFL #AFLSwansCats

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.

  • jaystocky Jamie (@jaystocky) reported from Southampton, England

    @bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • xJSuddesy44 Suddesy #GlazersOut 🔰 (@xJSuddesy44) reported

    @bt_uk A number of BT users are having issues with connecting to PlayStation online services. ‘NAT type’ is showing as failed. Any help?

  • alexsuprtramp G (@alexsuprtramp) reported

    @Krazyboy9Y @bt_uk Problem with bt. All over Twitter, don’t waste your time troubleshooting like I did

  • LFC_PS79 PS79 💙 (@LFC_PS79) reported

    @bt_uk Is their an issue with your network today? I'm having connection issues with devices, I cannot use your app to test for faults as it says their may be a problem on your end.

  • catmorse99 qwerty (@catmorse99) reported

    @bt_uk still unable to log in onto my Playstation 5. Keeps saying NAT error every single time. Help?

  • mallypeteo dogwalker (@mallypeteo) reported

    @bt_uk hi I can’t access zoom. It’s an with bt and ee can you fix it ASAP please.

  • alexsuprtramp G (@alexsuprtramp) reported

    @AJDeeganTV @bt_uk Same here, wasted an hour troubleshooting but should have looked on Twitter first. Please fix ASAP bt

  • stephen_1430 Stephen Fawcett (@stephen_1430) reported

    @PauI16_ @bt_uk I’m having same issue too, connections running at normal speed but the Nat type just says ‘failed’.

  • damiendavis Damien Davis (@damiendavis) reported

    @SamM66506055 @bt_uk I've seen dozens of similar issues being tweeted. I can report an individual case, but it's quite obviously a system wide DNS issue.

  • donnaYA39164376 donna YATES (@donnaYA39164376) reported

    @bt_uk I've just sent a message. The phone cut out after 50 minutes on hold, I'm at the point now where I just want to cancel, it's been awful.

  • haydenparsonsx hayden (@haydenparsonsx) reported

    @callum38 @bt_uk same, not working may be down