BT (British Telecom)

BT (British Telecom) Outage Report in Southampton, England

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The latest reports from users having issues in Southampton come from postal codes SO14 and SO19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southampton, England 12/31/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Fareham, Southampton, Eastleigh and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinchester Internet
United KingdomFareham Internet
United KingdomSouthampton Internet
United KingdomFareham Internet
United KingdomFareham Phone
United KingdomSouthampton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @codybartlettt @bt_uk Yep, ours is down too. Same postcode

  • RichLines Richard Lines (@RichLines) reported from Southampton, England

    @aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁

  • _charliegamble Charlie Gamble (@_charliegamble) reported from Hedge End, England

    @btsport I keep getting error code LP103 saying I have too many live streams running at the same time when I try to cast from my app to the TV. This is the only stream I have open. Any idea what the problem is here?

  • RoseGaunt Rose Gaunt (@RoseGaunt) reported from Shedfield, England

    @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

  • manek43509 Kit Marsden (@manek43509) reported from New Milton, England

    seeing this game is on has reminded me to cancel my @btsport subscription. No point in paying for a stupid football channel which puts the score in the wrong corner of the screen and only shows Premier League games now that Norwich have been relegated. #NCFC

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • woodentit91 Alex Woodall (@woodentit91) reported from Southampton, England

    @bt_uk error watching by sport on my app please help, cant miss saints beat Brighton!! Error message LP103

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    ffs @btsport, sort out your sound issues! #FACommunityShield

  • 1legmummy 1legmummy (@1legmummy) reported from Fair Oak, England

    @BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone

  • spenaldo73 Eagle Eyes 👀 (@spenaldo73) reported from Gosport, England

    @bt_uk having issues trying to use my own router with fibre broadband, currently trying to get through to 150, been waiting for 33 mins and counting

  • GamerPsvr Grumpy Ageing Gamer PSVR (@GamerPsvr) reported from Southampton, England

    @bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.

  • bwheeler16 Ben Wheeler (@bwheeler16) reported from Southampton, England

    Anyone got a clue how to turn this awful crowd noise off on @primevideosport using the app on @bt_uk #CPFC

  • LymoTweetUp #LymoTweetUp 💚 (@LymoTweetUp) reported from Lymington, England

    @bt_uk do you have any issues with internet in the SO41 postcode please ?

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • Cwtch_76 Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @bt_uk @codybartlettt SO45 area internet down for the last hour now

  • dansharpe90 Dan Sharpe (@dansharpe90) reported from West End, England

    @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pulpeti4 pulpeti (@pulpeti4) reported

    @btbusinesscare @btbusinesscare So you are about to lose another customer.

  • pembsbeerbosun Viv Edwards (@pembsbeerbosun) reported

    Nice to see the compassion shown by @bt_uk when trying to reduce service costs for my dad after the passing of his wife of 68 years. Wanted to remove broadband that he now will have unused and be paying for for another 16 months. #nocompassion #noempathy

  • gideon_pope GideonPope (@gideon_pope) reported

    @bt_uk So I took the day off work to be here and so have lost a days pay. Then you have the cheek to send me yet another automated text to rate your customer service. Your customer service is 0.

  • BeckyLakey Becky Lou (@BeckyLakey) reported

    @bt_uk Hi BT! I keep getting messages to remind me to claim my reward for joining your broadband service but when I log into my account it tells me I have no reward to claim. I'm worried I'm going to miss out. Can you help please?

  • murat_demiral76 Murat Demiral (@murat_demiral76) reported

    Just called BT @bt_uk . They say it is showing as a ‘missed appointment’ in their system because of Openreach with no reason @WeAreOpenreach. We have to book the appointment all over again. Wondering whether it was a bad idea to switch broadband to BT.

  • NumbErer90 Rene Rumberg 🇪🇪🇺🇦 (@NumbErer90) reported

    @rahim94 @btsport Sucks for me that BT isn't broadcasting/streaming in my region, lol. Even though it should be doable over VPN i reckon..

  • RichAJones90 Richard Jones (@RichAJones90) reported

    @bt_uk Thanks Kevin - I’m already speaking to someone in your “consumer relations” team who is chasing up @WeAreOpenreach . They can seemingly only email via a 3rd party, and it is very tedious/slow. It is @WeAreOpenreach who this is aimed at really, so the engineer can call / return

  • pulpeti4 pulpeti (@pulpeti4) reported

    @btbusinesscare my email was working fine until 2pm today, then it stopped completely. You need to find someone who can fix it within the next hour or I will be an ex-customer. #BTBusinessFail #BTBusinessHopeless

  • pulpeti4 pulpeti (@pulpeti4) reported

    @btbusinesscare @BTCustomerCare Sean - I have been down that route, it didn't work. Please provide me with a contact who is capable of fixing an email client issue. I did not change anything my side; you either have an outage or have messed my account up. #BTBusinessFail

  • TherionWare Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England

    @bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?