BT (British Telecom) Outage Report in West End, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West End, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Phone (8%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near West End, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Southampton, Eastleigh, Fareham and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Southampton |
Internet | |
| Portsmouth |
Internet | |
| Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West End, England
Latest outage, problems and issue reports in West End and nearby locations:
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ElaineAllsoppArtist🐺
(@TallisMoon) reported
from
Hythe, England
@bt_uk @codybartlettt SO45 area internet down for the last hour now
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Rose Gaunt
(@RoseGaunt) reported
from
Shedfield, England
@bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!
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Beverly Ardabili
(@Bev1975) reported
from
Eastleigh, England
@allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣
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#LymoTweetUp 💚
(@LymoTweetUp) reported
from
Lymington, England
@bt_uk do you have any issues with internet in the SO41 postcode please ?
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Richard Lines
(@RichLines) reported
from
Southampton, England
@aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect
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1legmummy
(@1legmummy) reported
from
Fair Oak, England
@BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Dan Sharpe
(@dansharpe90) reported
from
West End, England
@danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)
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Ben Wheeler
(@bwheeler16) reported
from
Southampton, England
Anyone got a clue how to turn this awful crowd noise off on @primevideosport using the app on @bt_uk #CPFC
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max yourday
(@maxyourday) reported
from
Hythe, England
@bt_uk Crap service
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Eagle Eyes 👀
(@spenaldo73) reported
from
Gosport, England
@bt_uk having issues trying to use my own router with fibre broadband, currently trying to get through to 150, been waiting for 33 mins and counting
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Grumpy Ageing Gamer PSVR
(@GamerPsvr) reported
from
Southampton, England
@bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.
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TheAsylumPodcast
(@TheAsylumPodTAP) reported
from
Portsmouth, England
Finally got the BT Box Office Working but can’t watch on TV so using the Mac Book - **** you @btsport - won’t be doing this shit again
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Junquet
(@JunquetbySolent) reported
from
Gosport, England
@bt_uk Thank you BT - NOT I’ve wasted 30mins trying to sort email on iPhone which I now find is a BTYahoo issue. Why don’t you put an error message on Mybt app - the first place I looked - as well as webpage
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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ElaineAllsoppArtist🐺
(@TallisMoon) reported
from
Hythe, England
@codybartlettt @bt_uk Yep, ours is down too. Same postcode
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Teeny
(@Teenyr_) reported
@AbtotsJMH @bt_uk I am having similar issues right now but with Virgin 😓
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Mark
(@Stand_Free1980) reported
@AVFCTranstweet @bt_uk Just leave when contract is up...I'm in a city fibre area...I'll be jumping ship and getting the same service 100 per cent cheaper.
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steveo
(@essexredE10) reported
@bt_uk smart hub 2 doesn't work with skyQ so it's no good for us. skyQ incompatible with your new hubs has been confirmed by you. so we will get another supplier which we were told to do by your salesman
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Tom Holland
(@Tomahol1) reported
Day 43 since @bt_uk broadband connection dropped. 5 missed fault resolution dates. £42.37 spent on no internet service. £344.40 owed in compensation. @WeAreOpenreach SSKMD Major Service Outage active for 97 days. #stilloffline
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Gill Twyman
(@WriteOnGill) reported
@BTCare terrible broadband service from you right now, can’t check online what’s going on as the connection keeps dropping!
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carlt 💙 💛 🇺🇦
(@carlt_61) reported
@bt_uk Problems due to address being different on openreach system but slightly more complicated than that but openreach are totally stubborn and won’t help
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~~~
(@upsidedownpeas) reported
£30 a month for @btsport and it doesn’t even work 🥲 god I hate this network. Bunch of thieves
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Sharon McGladrigan
(@sharonmcglad) reported
@bt_uk ….the tech team man then tried to put in my order for a new tv aerial but cannot do it for at least 24h due to the fact that the lady has upgraded my broadband package to a faster one! I ask you, I have never heard anything so ridiculous in all my life! 😳😤😡🙈🤯
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carlt 💙 💛 🇺🇦
(@carlt_61) reported
@bt_uk worst customer services ever. Without broadband, landline and TV for 3 weeks and counting and I’m in the middle of argument between BT and openreach. Totally shocking
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‘Emery Week We Follow’
(@AVFCTranstweet) reported
🤬Absolutely appalling service by @bt_uk , when questioned on the 14.4% increase to bills, the operators response is ‘blame the government’. Disgraceful, when questioned on the inaccuracies I was encouraged to put the phone down and ‘ask someone else’.