BT (British Telecom)

BT (British Telecom) Outage Report in West End, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West End, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West End, Hampshire, England 12/23/2025 11:55

December 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West End, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Southampton, Fareham, Winchester, Eastleigh and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth E-mail
United KingdomFareham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West End, England

Latest outage, problems and issue reports in West End and nearby locations:

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

  • tim_roebuck Tim Roebuck (@tim_roebuck) reported from Lymington, England

    @btsport why do I pay for your channels with BT Broadband and its still the shittest veiwing experience ever. And if my Broadband speed is ****. Dont sell me the service

  • ToystarDt TO¥!N (@ToystarDt) reported from Portsmouth, England

    @btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV

  • BenSwann16 Benedict Swann #StayAlertSaveLives (@BenSwann16) reported from Portsmouth, England

    @bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.

  • 1legmummy 1legmummy (@1legmummy) reported from Fair Oak, England

    @BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • _charliegamble Charlie Gamble (@_charliegamble) reported from Hedge End, England

    @btsport I keep getting error code LP103 saying I have too many live streams running at the same time when I try to cast from my app to the TV. This is the only stream I have open. Any idea what the problem is here?

  • bwheeler16 Ben Wheeler (@bwheeler16) reported from Southampton, England

    Anyone got a clue how to turn this awful crowd noise off on @primevideosport using the app on @bt_uk #CPFC

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • RoseGaunt Rose Gaunt (@RoseGaunt) reported from Shedfield, England

    @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

  • Cwtch_76 Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • woodentit91 Alex Woodall (@woodentit91) reported from Southampton, England

    @bt_uk error watching by sport on my app please help, cant miss saints beat Brighton!! Error message LP103

  • AbbieAwdas A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • dansharpe90 Dan Sharpe (@dansharpe90) reported from West End, England

    @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

  • LawrencePFCHall Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    ffs @btsport, sort out your sound issues! #FACommunityShield

  • aidanrudd Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • LymoTweetUp #LymoTweetUp 💚 (@LymoTweetUp) reported from Lymington, England

    @bt_uk do you have any issues with internet in the SO41 postcode please ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ShEpDoG0112 Michael Shepherd (@ShEpDoG0112) reported

    @sideshow1989 @bt_uk He’s sick of hearing that pish just fix it for once you useless bastards

  • jkangqiao Joe // 康乔 (@jkangqiao) reported

    @bt_uk Thanks Steph! I notice some work has been done on this. :D However it seems the search method has been changed, now returning many more results than it did before, making the service almost unusable, and some cases returning an error (too many results to display). (1/2)

  • JBagwah Sam Smith (@JBagwah) reported

    @bt_uk No... Because its working fine now. But when there is a problem with it, you put the error message as above to get out of the guarantee. Of course if I run your test now it's fine. Complete con.

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing

  • mmulla299 Mohammed Mulla (@mmulla299) reported

    @bt_uk My internet has been down for 1 week now have had multiple engineer visits & nobody can fix my issue. I am working from home & every time I ring up BT they just send a new engineer. Nobody seems to be really bothered to get me up and running again. Please help.

  • MM17817 MM178 (@MM17817) reported

    @bt_uk my line has been down 2 weeks, im spending so much time on the phone to you, nothing gets sorted. You have sent me a mini hub, it doesn’t turn on and says I have have exceeded my data allowance! What is going on?

  • CTiK_Wolf gaming_wolf (@CTiK_Wolf) reported

    @bt_uk I need some assistance I have the full fiber and it hasn't been working since the Tuesday 20th i originally thought it was a landline issue but the person fixed the landline but the little box still has a red light where it says LOS.

  • BerishaShow it's Berisha 🇽🇰 (@BerishaShow) reported

    So as it stands neither Serie A, Bundesliga or 2.Bundesliga will be shown in the UK with both @btsport and @PremierSportsTV choosing to let customers down ...this is very disappointing

  • Clare_J_Atkins Clare Atkins (@Clare_J_Atkins) reported

    @bt_uk your service to date for a new customer is appalling! Ordered full fibre in March with an installation date of mid May, we are now almost at the end of July and I still do not have full fibre! Another appointment today and yet again no engineer!

  • ActisJemma Jemma Harris (@ActisJemma) reported

    @bt_uk is there a problem with internet in East Yorkshire we haven’t had any all afternoon and still nothing, my post code is YO259TE cannot get an answer, shoddy service