BT (British Telecom) Outage Report in Wickham, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wickham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Wickham, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Eastleigh, Southampton, Winchester, Ryde, Cowes, Gosport, Waterlooville, Fareham, Portsmouth, Havant and Petersfield.
City | Problem Type | Report Time |
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Community Discussion
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BT (British Telecom) Issues Reports Near Wickham, England
Latest outage, problems and issue reports in Wickham and nearby locations:
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Dalriada (@Mark__Eadie) reported from Fareham, England
I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.
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Mark M (@MorganMarkF) reported from Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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K (@nicetrainers) reported from Southampton, England
@btbusinesscare That was just the general BT domestic help line... and no help whatsoever
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Chris Green (@ChrisGreenCG) reported from Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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Timothy Collinson (@timpaa) reported from Hill Head, England
@bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?
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AJC 🌸 (@ameliajoyclark) reported from Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
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Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England
If @btsport can get their act together, that would be great. All morning there has been sound issues. Its been coming and going like £15 worth of petrol #AFL #AFLSwansCats
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Michael Steele (@MichaelSteele18) reported from Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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Mark (@Mark__Eadie) reported from Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Jamie (@jaystocky) reported from Southampton, England
@bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away
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Rev/Mthr Samantha Martell SCP (@RevMthrSamantha) reported from Gosport, England
HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!
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CJ (@hampshirebus) reported from Southampton, England
@bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England
@henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.
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Catherine (@C1Catherine) reported from Portsmouth, England
@btbusinesscare I don’t know why we pay the money we do for our business line when we have so much problem with our internet and phone lines! Without internet and phones again! Been without since 14th aug and cant get an engineer until 5th September!
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CJ (@hampshirebus) reported from Southampton, England
@Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that
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Kathleen 🇺🇦 (@KatWinchester) reported from Winchester, England
Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
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Judith 💙 (@ThePepperPotUK) reported from Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Rob Jack (@JackridRob) reported from Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
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Dalriada (@Mark__Eadie) reported from Fareham, England
@bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.
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Michael Powell (@MPowell_1991) reported from Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Ellis (@mellis737) reported
@bt_uk Openreach are telling me that they cannot update me - I am your customer, you pay them to do this work. The fact you cannot get updates from them until October is an absolute disgrace. We are so angry with this whole process - both companies have awful customer service.
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, England
Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!
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Andrew Beardsley 🏳️🌈🇬🇧 (@andyb_1981) reported
Two examples of customer service. Call @SkyUK explain recently single & need to reduce bills. Amazing service & sort new deal. Same call to @bt_uk @BTGroup usual poor service. Can’t help. Nothing can do. If want to leave will have to pay fees! Which one is focused on customer!??!
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Steve Johnson (@SteveJohnson000) reported
@bt_uk Dear BT. So yet again your internet service is down - and yet again there is no message on your website or Twitter feed explaining what the problem is. There's a pattern developing here.
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An7h0w50n (@an7h0w50n1) reported
@bt_uk I've had enough of this company forced me to pay my bill 2 days after moving then they said I was being given a hotspot but never did rung up this morning and now want 110 quid for a credit check total bs I don't recommend to anyone been without internet for 2 months now
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Hazel Thomas (@hazelthomas5) reported
What a nightmare @bt_uk cut off our internet in error - wrong property as we had two accounts, totally their fault yet they can't rectify till 8th August. Countless phonecalls and promises of a call back, never happens and guess what, no complaints dept. Disgusting.
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Melinda Haskins (@mellhaskins) reported
@bt_uk internet is currently down in my area TA10 any clues as to why?
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Piotr Jagodziński (@pjagodz) reported
@bt_uk He was but the issue is outside my home. I was told that another engineer will be send on Wednesday. That’s 5 days for what seems to be a simple issue. I see BT vans outside my house all the time (including this morning). I was told that I can pay more to have back up. Ridiculous
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Manor Farm Shop (@manorfarmshopuk) reported
I take it back @BTCare are not the worst for customer service, this award goes to @WeAreOpenreach To be honest not much in it but open reach just beat BT by a whisker
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Piotr Jagodziński (@pjagodz) reported
@bt_uk is your customer service always that bad? No internet since Friday and next 2nd appointment to fix the issue for Wednesday evening? Is this the customer experience you’re on about on TV?