BT (British Telecom) Outage Report in Hedge End, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hedge End, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hedge End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Hedge End, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Gosport, Fareham, Portsmouth, Romsey, Southampton, Eastleigh, Waterlooville and Lymington.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Internet | |
| Fareham |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Total Blackout | |
| Romsey |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hedge End, England
Latest outage, problems and issue reports in Hedge End and nearby locations:
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect
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Eagle Eyes 👀
(@spenaldo73) reported
from
Gosport, England
@bt_uk having issues trying to use my own router with fibre broadband, currently trying to get through to 150, been waiting for 33 mins and counting
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1legmummy
(@1legmummy) reported
from
Fair Oak, England
@BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone
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Beverly Ardabili
(@Bev1975) reported
from
Eastleigh, England
@allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Nick Williams
(@NWVT) reported
from
East Meon, England
@bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.
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Grumpy Ageing Gamer PSVR
(@GamerPsvr) reported
from
Southampton, England
@bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.
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Robbieblake
(@Blake1976Rob) reported
from
Portsmouth, England
@jamiedavey72 @btsport Completely disagree he’s pointing to tell somebody to pick someone up and he’s 2 yards away from the player who then hits his chest first then arm. no arm movements towards the ball. I’m sorry there’s to many numptys referring with no common sense at all And 80% have never played
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TheAsylumPodcast
(@TheAsylumPodTAP) reported
from
Portsmouth, England
Finally got the BT Box Office Working but can’t watch on TV so using the Mac Book - **** you @btsport - won’t be doing this shit again
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ElaineAllsoppArtist🐺
(@TallisMoon) reported
from
Hythe, England
@bt_uk @codybartlettt SO45 area internet down for the last hour now
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Richard Lines
(@RichLines) reported
from
Southampton, England
@aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....
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max yourday
(@maxyourday) reported
from
Hythe, England
@bt_uk Crap service
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁
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SaintM
(@SaintMikeB) reported
from
Wickham, England
@BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.
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Drunken Newbie
(@Drunken_newbie) reported
from
Portsmouth, England
@Baldock77 @btsport Greedy as **** they all are it's starting to take the piss... Netflix puts there prices up virgin as well now Ppv on UFC.. Money money money
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Junquet
(@JunquetbySolent) reported
from
Gosport, England
@bt_uk Thank you BT - NOT I’ve wasted 30mins trying to sort email on iPhone which I now find is a BTYahoo issue. Why don’t you put an error message on Mybt app - the first place I looked - as well as webpage
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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ElaineAllsoppArtist🐺
(@TallisMoon) reported
from
Hythe, England
@codybartlettt @bt_uk Yep, ours is down too. Same postcode
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Monroe
(@TheTimMonroe) reported
@bt_uk Yes, eventually, 2 weeks ago. But they say they can help, but by end of the 3 calls they said they couldn’t. Said no managers were available to handle our complaint as he’d gone home at 4.30pm and that calls couldn’t be transferred anyway! By a telecoms Co! We’re done with BT 👋
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Sally Hunt (shuntincider) 💙
(@sallywillihunt) reported
@bt_uk how do I check if problem with broadband in my area
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charles c (hairagon)
(@hairagon) reported
@dvotee @bt_uk @virginmedia I had a similar issue with BT. I opted for fibre and received esimates for the speed i would get. Engineer came and fitted a new phone line but none for the broadband. After several calls and confirmation of speed to my area it turned out that fibre was not available in my area
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Sam SipSam Images
(@ImagesSam) reported
@bt_uk You’re a joke of a company. I have a download speed of 4 and no home line. After 3 engineer visits now to be told the problem is outside of our property, since you have done absolutely nothing. I’ve written to my MP and the CEO of BT. Who knows it might jolt you all up.
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Alan
(@alrhodes2309) reported
@bt_uk All I am saying is that why don't you have contracts which last one year or even monthly? Having to agree to something for two years and to unknown price changes without being able to cancel is isn't fair.
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Mark Israney
(@markisraney) reported
No internet in the neighbourhood for a second day and can barely use phone data (EE). @bt_uk very helpfully said that they could send a temporary 4G device to solve the problem, but only if I took the opportunity to upgrade my contract. This country is broken.
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Algar Goredema-Braid
(@AILAHT0909) reported
Day 7 and the BT Broadband outage is still not fixed by @bt_uk The text message yesterday was to make it look it’s a recurring fault when in actuality it has not been fixed since the outage at 10:34 Sat 15-Oct-2022. Appalling Great inconvenience & cost
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Christopher Fox 🇺🇦
(@fantasticdrfox) reported
@bt_uk My broadband connection went down yesterday morning and you say it won’t be fixed until next Tuesday? How is this possible in 2022? #digitalbritain #nonsense
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Ed Lane
(@edjlane) reported
@bt_uk Is that the official BT position on loyal customers? To treat them worse than new customers?