BT (British Telecom)

BT (British Telecom) Outage Report in Hedge End, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hedge End, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hedge End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hedge End, Hampshire, England 10/23/2025 12:00

October 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (8%)

    Phone (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hedge End, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Southampton, Eastleigh, Fareham and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Wi-fi
United KingdomSouthampton Internet
United KingdomPortsmouth Internet
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hedge End, England

Latest outage, problems and issue reports in Hedge End and nearby locations:

  • _charliegamble Charlie Gamble (@_charliegamble) reported from Hedge End, England

    @btsport I keep getting error code LP103 saying I have too many live streams running at the same time when I try to cast from my app to the TV. This is the only stream I have open. Any idea what the problem is here?

  • bwheeler16 Ben Wheeler (@bwheeler16) reported from Southampton, England

    Anyone got a clue how to turn this awful crowd noise off on @primevideosport using the app on @bt_uk #CPFC

  • RoseGaunt Rose Gaunt (@RoseGaunt) reported from Shedfield, England

    @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

  • BenSwann16 Benedict Swann #StayAlertSaveLives (@BenSwann16) reported from Portsmouth, England

    @bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.

  • LymoTweetUp #LymoTweetUp 💚 (@LymoTweetUp) reported from Lymington, England

    @bt_uk do you have any issues with internet in the SO41 postcode please ?

  • AbbieAwdas A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

  • tim_roebuck Tim Roebuck (@tim_roebuck) reported from Lymington, England

    @btsport why do I pay for your channels with BT Broadband and its still the shittest veiwing experience ever. And if my Broadband speed is ****. Dont sell me the service

  • LawrencePFCHall Lawrence Hall (@LawrencePFCHall) reported from Portsmouth, England

    @Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest

  • woodentit91 Alex Woodall (@woodentit91) reported from Southampton, England

    @bt_uk error watching by sport on my app please help, cant miss saints beat Brighton!! Error message LP103

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

  • Cwtch_76 Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • 1legmummy 1legmummy (@1legmummy) reported from Fair Oak, England

    @BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect

  • RichLines Richard Lines (@RichLines) reported from Southampton, England

    @aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....

  • sonnybyng Sonny ⚓️ (@sonnybyng) reported from Portsmouth, England

    Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse

  • Mark__Eadie Mark (@Mark__Eadie) reported from Fareham, England

    Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.

  • ToystarDt TO¥!N (@ToystarDt) reported from Portsmouth, England

    @btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    ffs @btsport, sort out your sound issues! #FACommunityShield

  • dansharpe90 Dan Sharpe (@dansharpe90) reported from West End, England

    @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Teenyr_ Teeny (@Teenyr_) reported

    @AbtotsJMH @bt_uk I am having similar issues right now but with Virgin 😓

  • Stand_Free1980 Mark (@Stand_Free1980) reported

    @AVFCTranstweet @bt_uk Just leave when contract is up...I'm in a city fibre area...I'll be jumping ship and getting the same service 100 per cent cheaper.

  • essexredE10 steveo (@essexredE10) reported

    @bt_uk smart hub 2 doesn't work with skyQ so it's no good for us. skyQ incompatible with your new hubs has been confirmed by you. so we will get another supplier which we were told to do by your salesman

  • Tomahol1 Tom Holland (@Tomahol1) reported

    Day 43 since @bt_uk broadband connection dropped. 5 missed fault resolution dates. £42.37 spent on no internet service. £344.40 owed in compensation. @WeAreOpenreach SSKMD Major Service Outage active for 97 days. #stilloffline

  • WriteOnGill Gill Twyman (@WriteOnGill) reported

    @BTCare terrible broadband service from you right now, can’t check online what’s going on as the connection keeps dropping!

  • carlt_61 carlt 💙 💛 🇺🇦 (@carlt_61) reported

    @bt_uk Problems due to address being different on openreach system but slightly more complicated than that but openreach are totally stubborn and won’t help

  • upsidedownpeas ~~~ (@upsidedownpeas) reported

    £30 a month for @btsport and it doesn’t even work 🥲 god I hate this network. Bunch of thieves

  • sharonmcglad Sharon McGladrigan (@sharonmcglad) reported

    @bt_uk ….the tech team man then tried to put in my order for a new tv aerial but cannot do it for at least 24h due to the fact that the lady has upgraded my broadband package to a faster one! I ask you, I have never heard anything so ridiculous in all my life! 😳😤😡🙈🤯

  • carlt_61 carlt 💙 💛 🇺🇦 (@carlt_61) reported

    @bt_uk worst customer services ever. Without broadband, landline and TV for 3 weeks and counting and I’m in the middle of argument between BT and openreach. Totally shocking

  • AVFCTranstweet ‘Emery Week We Follow’ (@AVFCTranstweet) reported

    🤬Absolutely appalling service by @bt_uk , when questioned on the 14.4% increase to bills, the operators response is ‘blame the government’. Disgraceful, when questioned on the inaccuracies I was encouraged to put the phone down and ‘ask someone else’.