BT (British Telecom)

BT (British Telecom) Outage Report in Hedge End, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hedge End, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hedge End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hedge End, Hampshire, England 05/10/2025 13:25

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hedge End, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Fareham, Southampton, Gosport, Portsmouth, Lymington, Winchester, Romsey and Eastleigh.

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City Problem Type Report Time
United KingdomFareham Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hedge End, England

Latest outage, problems and issue reports in Hedge End and nearby locations:

  • JunquetbySolent Junquet (@JunquetbySolent) reported from Gosport, England

    @bt_uk Thank you BT - NOT I’ve wasted 30mins trying to sort email on iPhone which I now find is a BTYahoo issue. Why don’t you put an error message on Mybt app - the first place I looked - as well as webpage

  • RichLines Richard Lines (@RichLines) reported from Southampton, England

    @aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....

  • Bev1975 Beverly Ardabili (@Bev1975) reported from Eastleigh, England

    @allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

  • SaintMikeB SaintM (@SaintMikeB) reported from Wickham, England

    @BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁

  • Drunken_newbie Drunken Newbie (@Drunken_newbie) reported from Portsmouth, England

    @Baldock77 @btsport Greedy as **** they all are it's starting to take the piss... Netflix puts there prices up virgin as well now Ppv on UFC.. Money money money

  • maxyourday max yourday (@maxyourday) reported from Hythe, England

    @bt_uk Crap service

  • spenaldo73 Eagle Eyes 👀 (@spenaldo73) reported from Gosport, England

    @bt_uk having issues trying to use my own router with fibre broadband, currently trying to get through to 150, been waiting for 33 mins and counting

  • GamerPsvr Grumpy Ageing Gamer PSVR (@GamerPsvr) reported from Southampton, England

    @bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • TheAsylumPodTAP TheAsylumPodcast (@TheAsylumPodTAP) reported from Portsmouth, England

    Finally got the BT Box Office Working but can’t watch on TV so using the Mac Book - **** you @btsport - won’t be doing this shit again

  • Blake1976Rob Robbieblake (@Blake1976Rob) reported from Portsmouth, England

    @jamiedavey72 @btsport Completely disagree he’s pointing to tell somebody to pick someone up and he’s 2 yards away from the player who then hits his chest first then arm. no arm movements towards the ball. I’m sorry there’s to many numptys referring with no common sense at all And 80% have never played

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @bt_uk @codybartlettt SO45 area internet down for the last hour now

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @codybartlettt @bt_uk Yep, ours is down too. Same postcode

  • 1legmummy 1legmummy (@1legmummy) reported from Fair Oak, England

    @BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jamclarkey James (@jamclarkey) reported

    @Chr1sF1 @bt_uk You can go broadband only (i.e no voice service) which will save a few ££ a month. Rental of the physical line that delivers the broadband to you is bundles in the cost.

  • SlinkyMofo Our Kid (@SlinkyMofo) reported

    @bt_uk So do you charge us for your systems developing a fault ? Do we have to pay extra for the EE service ?

  • ErnieMJohnson Ernie Johnson (@ErnieMJohnson) reported

    @bt_uk I currently have no fibre internet. Have a red LOS light. Chat online doesn’t seem to be working, and the customer service line has gone dead twice - once after 5 mins and once after 15 mins. Can you please help?

  • pete_v Pete Verdon (@pete_v) reported

    @PeteLomasPi @andysc @bt_uk You don’t? Unless you live somewhere without mobile signal, why does any house need a landline telephone? I’m forty this year and have never owned one. BT line for ADSL sure, for some, but a voice telephone on the wall is a total anachronism. You phone people, not houses!

  • johneds53 Sonny Jim (@johneds53) reported

    @bt_uk is there any reason why the internet is down in SA31 area?

  • dooleygj Gavin Dooley (@dooleygj) reported

    @bt_uk Bought 5 day wifi hotspot while internet arrives to house and my login isn't working but I was charged money! I will DM my email

  • ullah151 Sharon Ullah (@ullah151) reported

    @bt_uk I understand that and I am awaiting a reply. All I need to know is are there BT issues in the local area? Sky are telling me they are unable to contact BT which I find ridiculous.

  • DavidMc50081800 David McGregor (@DavidMc50081800) reported

    @bt_uk why is your broadband so poor in certain areas? I'm getting 6meg with you but can get 250 with virgin media and they use the same equipment as BT

  • Carver1356 Mark Summers (@Carver1356) reported

    @bt_uk .. had no Wi-Fi for a week now … it’s taken a week for a cube engineer to tell me it’s a line fault … now waiting again .. plus new router still not arrived .. disappointing service..can’t get through on the phone..

  • HawkeyeIan Ian Hawkins (@HawkeyeIan) reported

    @bt_uk how on earth do you get away with providing such rubbish TV boxes? Been with you since Oct and already had 2 major issues!