BT (British Telecom) Outage Report in Hedge End, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hedge End, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hedge End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Phone (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
TV (2%)
Live Outage Map Near Hedge End, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Southampton, Lymington, Portsmouth, Waterlooville, Romsey, Winchester, Fareham, Gosport, Cowes, East Cowes and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Lymington |
Phone | |
| Lymington |
Phone | |
| Lymington |
Phone | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hedge End, England
Latest outage, problems and issue reports in Hedge End and nearby locations:
-
A
(@AbbieAwdas) reported
from
Fareham, England
@btsport might just cancel my contract if you keep charging for games. No point having it anymore
-
Rob Jack
(@JackridRob) reported
from
Eastleigh, England
Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....
-
Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
-
Tim Roebuck
(@tim_roebuck) reported
from
Lymington, England
@btsport why do I pay for your channels with BT Broadband and its still the shittest veiwing experience ever. And if my Broadband speed is ****. Dont sell me the service
-
Saint Aidan
(@aidanrudd) reported
from
Locks Heath, England
@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
-
Lawrence Hall
(@LawrencePFCHall) reported
from
Portsmouth, England
@Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest
-
Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
-
Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
-
Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
-
Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
-
Mark
(@Mark__Eadie) reported
from
Fareham, England
Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
-
Mark
(@Mark__Eadie) reported
from
Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
-
Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
-
Timothy Collinson
(@timpaa) reported
from
Hill Head, England
@bt_uk @AndrewExplainer So let me get this straight, not only providing poor service but denying you're even providing the poor service while the customer is in the middle of it?
-
AJC 🌸
(@ameliajoyclark) reported
from
Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
-
CJ
(@hampshirebus) reported
from
Southampton, England
@Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that
-
Guy Perry
(@sainty76) reported
from
Ropley, England
@bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT
-
Chloe Aldridge
(@Cwtch_76) reported
from
Gosport, England
@AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!
-
Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
-
Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom McGivern
(@tommcgiv) reported
@bt_uk we onnect for good. What a load of BS BT provide the worst service ever, we are now 15days late with a promised connection with at least another 3days to wait total shambles. WOULD YOU RECOMMEND BT, NO
-
TheBeesleyBuzz
(@TheBeesleyBuzz) reported
@bt_uk do you have contact details from open reach please? They turned up unannounced on our driveway this morning, did some drilling and banging and now we have no phone (we are with @virginmedia and there was no problem with our phone until open reach just caused problem)
-
shezad yusaf
(@ShezadYusaf) reported
@bt_uk what a shocking service I have received from you, loosing 2 days of business because of a fault on the line and you can’t do a simple divert to a mobile, waste of time I have wasted 2 days calling you over 200 times and no one can sort the issue.. IMP-110378672
-
Brian Willbourn
(@BrianWillbourn) reported
@bt_uk Yet again phone has been disconnnected. It is now one calander month my phone line has been out of service. I cannot believe in 2022 it takes a month to repair or re-connect my telephone , total incompetance
-
James Irvine
(@jamesdirvine) reported
@bt_uk hi. Having ongoing connection issues and can’t get through to BT. No connection. Can I please be contacted to help resolve? Many thanks
-
Sunshineonrainydays
(@SmokeytheBandit) reported
Network quality of my calls is dreadful (although broadband speed meets @bt_uk ‘high speed guarantee of 10mb 🙄) so constant glitching, but the conversation always catches up and I don’t understand how.
-
Semih
(@smhdmrg) reported
Hello. As a BT broadband and EE mobile customer am I able to leave BT and join EE? Their broadband prices are a lot cheaper than BT’s @bt_uk @EE
-
Jill Kent aka PR Superstar
(@PRSuperstarUK) reported
@bt_uk Hi @bt_uk broadband in our area has been down for two days now with zero updates. When will service be restored?
-
Totally Saab
(@TotallySaab) reported
@TalkTalkBizCare sort out your awful delay on your call centre phone lines - been like this for a month or more ! Maybe ask @bt_uk or @OpenreachHelp for help ?
-
Nick
(@kenicky01) reported
@bt_uk As I'm not a new customer and I'm under contract I can't get my deal any cheaper, excellent customer service and my prices will go up in march again. Avoid this company, much better about